State of the Marketvervemobile.com/pdfs/verve_location_qsr_report.pdf · world, Verve provides...
Transcript of State of the Marketvervemobile.com/pdfs/verve_location_qsr_report.pdf · world, Verve provides...
State of the Market LOCATION POWERED MOBILE ADVERTISING:
The Impact on the Quick Service and Casual Dining Category
› QSR / Casual Dining campaigns that leveraged location data performed 2x those that didn’t
› Nearly 70 percent of all QSR / Casual Dining campaigns leveraged location targeting
› The leading location targeting strategies leveraged were Geo-aware, Geo-fence and Audience targeting
› Verve’s Place Insights™ audience targeting technology allowed us to analyze QSR / Casual Dining campaigns and identify optimal audiences for QSR / Casual Dining advertisers
› Verve advanced location analytics uncovered a 3x lift in foot traffic for national casual dining brand
Market Highlights:
GOALS OF THIS REPORT:
› Highlight the various mobile targeting strategies being implemented by QSR / Casual Dining brands
› Illustrate how QSR / Casual Dining brands are utilizing location data to drive brand awareness, launch new menu items, and increase restaurant foot traffic and spend per customer
› Identify optimal Place Insights™ audience segments for QSR / Casual Dining advertisers
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As the trusted mobile partner
to some of the top QSR /
Casual Dining brands in the
world, Verve provides
location-based mobile media
strategies and location-based
creative solutions to make these
brands’ mobile advertising
programs more successful.
› Showcase examples of best performing location powered mobile campaigns in the QSR / Casual Dining category
Based on over 100 mobile campaigns in the QSR / Casual Dining category that were delivered between January 2012 and March 2013 by Verve
Nearly 70 percent of QSR / Casual Dining mobile campaigns delivered by Verve leveraged a location-based targeting strategy.The principal location strategies employed by QSR / Casual Dining
advertisers were
SUCCESS STORY // GEO-FENCE // CASUAL DINING
Tasting the success of location targeting
Location Strategy Distribution
QSR / Casual Dining campaigns that had a location-based targeting strategy
performed almost 100 percent better than QSR / Casual Dining campaigns that
did not leverage location. Click-through rates for location targeted QSR /
Casual Dining campaigns averaged 1.21 percent vs. .61 percent for QSR /
Casual Dining campaigns that did not use location data.
DMA 53%
DMA 53%
Geo Aware16%
Geo Aware16%
Run of Network16%
Run of Network16%
Content10%
Content10%
Audience10%
Audience10%
Campaigns by Location Strategy
Geo-fence27.59%
Geo-fence27.59%
Geo Fence8%
Geo Fence8%
Geo-aware55.17%
Geo-aware55.17%
Audience17.24%
Audience17.24%
Geo-aware (location targeted to the desired market [typically city or DMA]
with the user’s distance-to-nearest-location pulled into a dynamic banner);
Geo-fence (targeted only to users within a specific radius of advertiser
restaurant locations); and
Audience (targeting user segments built on location data).
1)
2)
3)
Performance Comparison
AverageLocation-based CTR
Average Non Location-based CTR
1.21% 0.61%vs.
QSR / Casual Dining campaigns that leveraged location data performed 2x those that didn’t
PROMOTION: New healthy dining menu
GOAL: › Generate awareness and interest in
ordering off of the new healthy menu at a popular Italian casual dining chain among females between the ages of 35-45 who aim to live a healthy lifestyle.
› Increase the number of dine-in consumers.
STRATEGY:Implement a geo-fence around locations where clusters of health-conscious females are most likely present such as high-end health food stores and gyms as well as geo-conquesting around the competitor restaurant locations.
EXECUTION: › Standard banners with
tap-to-map functionality › Geo-aware expandable units with
tap-for-menu feature and map › Audience targeting leveraging
place-based, demographic and transactional data.
RESULT:All units performed exceptionally well. Markets that showed the highest engagement rates were Cleveland, New York City and Washington D.C.
CTR:
4.0%
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Intuitive / High Performers
Soccer Moms
Vacation Travelers
Sports Enthusiasts
Place Insights™ Surprises
Pet Lovers
Techies
Intuitive / Low Performers
Health Nuts
Foodies
Medical Professionals
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SUCCESS STORY // GEO-AWARE // QSR
Mobile moves menu items
Place Insights’™ unique analytics allowed us to uncover remarkable and unexpected audiences with affinity for QSR / Casual Dining Earlier this year Verve announced its revolutionary Place Insights™ mobile
audience targeting technology. This unique platform allowed us to analyze
all the QSR / Casual Dining campaigns included in this report and identify
the optimal audiences for QSR / Casual Dining advertisers.
Some of the results were intuitive and as expected: for example, the Health
Nuts, Foodies and Medical Professionals segments performed poorly while
Soccer Moms, Vacation Travelers and Sports Enthusiasts had high
engagement for QSR / Casual Dining offers. But interestingly, Pet Lovers
and Techies also had high engagement.
PROMOTION: Discount Menu for large national QSR brand
GOAL:Advertise items on the Discount Menu and drive on-the-go mobile consumers to the nearest restaurant location.
STRATEGY:Gain insight on how consumers engage with the advertiser’s mobile content when location information is displayed in the banner creative and the impact location has on driving foot traffic into that advertiser’s restaurant locations.
EXECUTION: › Dynamic standard banner with
tap-to-map functionality › Dynamic expandable with
interactive menu gallery, restaurant map and social media integration
CTR:
3.21%
RESULT:Consumer engagement with the expandable ad unit was approximately 23 seconds within both creative executions. Users spent between 1-15 seconds interacting with the standard ad unit.
But did they go into the store? Advanced location analytics from Verve provide insight The prospect of demonstrating true ROI for an advertising campaign is something that
has been sought by advertisers since the time of J. Wanamaker. In the mobile space,
Verve has long used advanced location analytics, among other approaches, to measure
the effectiveness of geo-targeted advertising campaigns. In our QSR / Casual Dining
category research we found some pretty interesting data.
Verve location analytics uncover 3X lift in foot traffic for national CDR brandWe measured how mobile consumers’ behavior changed based on increased brand
exposure through our location targeted mobile advertising -- specifically whether there
was a correlation between a user who viewed an ad and subsequent store visits. Verve’s
data scientists analyzed the behavioral patterns of users in connection with a campaign
for a major casual dining chain. The campaign had three primary objectives:
Leverage location targeting to…
Increase awareness and
engagement with the brand
Drive foot traffic to locations
Drive foot traffic away from
competitive venues
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2)
3)
Using Verve’s location data and targeting capabilities /products, Verve targeted
consumers near the advertiser’s locations and consumers near competitive venues.
Methodology Verve measured consumer
behavior for those who were
exposed to an ad and those who
were not. Those users who were
not previously exposed to an ad
but visited an advertiser’s location
were used as the control group.
Verve compared the control group
to the exposed visitors. Verve also
segmented the exposed users
based on their location when they
observed the creative.
FindingsLocation targeted advertising
from Verve revealed a greater
than 3X lift in foot traffic to the
advertiser’s locations.
Not only did exposure to the ad
increase the likelihood a user
would visit an advertiser location,
it also decreased the likelihood
a user would go to a competitor’s
location by more than 20%.
We recognize that this approach is not a panacea to the attribution challenge and has inherent limitations. The approach only
measures users on location-aware apps that happen to open the app in the store / restaurant so it tends to skew toward venues
that invite leisure time (think coffee shop, casual dining or big-box retailer) vs. venues that are more transactional (in and out
purchases). Our research also shows that it tends to skew toward certain kinds of apps like chat and games that people use to
kill time and which skew toward a particular audience segment. But, nevertheless, it’s still a valuable tool and source of insight
for brands trying to drive foot traffic as we continue our research to demonstrate mobile advertising ROI. More to come.
Lift inFoot Tra�c
3x
5
Further Thoughts / Findings:
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6© 2013 Verve Wireless, Inc. All rights reserved.
Mobile leadership with a difference
Verve is the leader in location-based mobile advertising. Our customers are national brand advertisers who want to
engage consumers on their mobile devices with location-aware, data-driven and highly targeted marketing.
We also serve local premium publishers and channel partners across the nation, delivering the platforms and
services they need to power and monetize their mobile offerings.
The Verve location powered technology platform and the proprietary data it generates are revolutionizing mobile
media and advertising. It enables consumer and content brands to reach their desired audiences on the go, out and
about, and closer to the buying decision than ever before.
Verve has been leading the way in location powered mobile advertising
since 2005 and has offices in New York City, Washington DC, Atlanta,
Detroit, Dallas, Chicago, San Francisco, and San Diego.
Geo-ConquestingServed ad near
competitor's locationthen visited
advertiser's locationGeo-FencingServed ad near advertiser's locationthen visited
-18%3.1x
-23%3.9x
Advertiser’s Location
more likely to visit
more likely to visit
less likely to visit
Competitor’s Location
less likely to visit
G
eo-Fence Advertiser’s Location
Geo-Fence Competitor’s Location
Verve Driving Foot Traffic!