State of a Delivery handled by Schraff - Fedex partner in Peru
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Transcript of State of a Delivery handled by Schraff - Fedex partner in Peru
1
Service Failure by top US courier: 6 parcels forced
upon with merchandise missing, wrecked or ruined
and 1 parcel disappeared
1. Parcels 1 to 6
See the pictures below
Six parcels tinkered with , forced upon and
visibly open. Merchandise missing, items
falling out , wet and ruined .
Courier just dropped the parcels in this
appalling state in reception, with the
concierge of the building (addressee is on
the 40th floor). Courier did not follow
protocol to call client to come down and
review the parcels and merchandise and
see whether they parcels would be
accepted or rejected.
2
Courier then moved down the road. It
claims that it delivered the 7th package at
the wrong address (actually a hotel).
Receiving staff at the hotel say they do not
have the parcel. It has disappeared.
3
4
5
6
7
2. 7TH Parcel delivered to the wrong
address, so the courier says , the problem
is that it is a hotel and management says
they did not received the parcel.