Starting Out - viyatour.com · • TURSAB (Turkish Association of Travel • Agencies) Memberships...

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Transcript of Starting Out - viyatour.com · • TURSAB (Turkish Association of Travel • Agencies) Memberships...

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Starting Out...

“Actually, this whole adventure started in the year 2006 with “Doğmamış Çocuğa Mektuplar”. It was necessary to bring the the business know-how and experience gained over more than 25 years in Travel Agency activities under a single umbrella. The journey of Viya, which started with only three people, has now turned us into a huge family. We really love what we do and we will continue along the path with your support and references.”

Viya Tour...

Commercial Title;Viya Travel Organization Tourism AdvertisementConsulting Project Management Limited CompanyFounded on;08.10.2006Category;Group A Travel AgencyAffiliated Institutions;• Republic of Turkey Ministry of Tourism and

Culture• ATO (Ankara Chamber of Commerce)• TURSAB (Turkish Association of Travel• Agencies)Memberships and Certifications;• IATA (International Air Transport

Association)• KOSGEB (SME Development Organization

of Turkey)• ISO 9001

Authorized Sales Agencies;• Turkish Airlines• Turkish State Railways – High Speed Train• Didim Tur (ETS)• Hotels Pro• Beds Online• GTA• Pegasus• Atlas Jet• Bora Jet• Sun Express• Lufthansa, British Airways, Delta, KLM,• Qatar Airways , Emirates, Air France, Swiss• Air, Alitalia, Hahn Air, Thai Airways and other• international airline companies

Çetin KANOĞLU

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We have learned that the way to provide timely and correct service at affordable costs is to become specialized in your area of activity in today’s conjuncture. Our areas of specialization include “event and travel management” in general terms. We offer these services via our professional in-house units and specialized sub-contractors. Our mission is to minimize the labor and cost spent by the institutions and organizations that we serve for their event and travel management activities, thereby assisting them in focusing on their main area of activity.

Ticket

HolidayTravel

Event

Event

Event

Congress

Who have we become?

Event

What do we do?Travel

Congress, Seminar, Symposium, Incentive,Launch, Incoming, Outgoing, Workshop,Fair, Opening, Panel, Groundbreaking, Stage,Décor Design, Simultaneous Interpreting Systems, EU ProjectsSocial Responsibility Projects

Flight Ticket, Train Ticket, Transfer, Logistic Services, Rental Services, Cultural Tours, Group and Individual Accommodation, Blue Voyage, Travel Insurance, Visa Services

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Congress and Event managementProcesses that are related to event management are currently outlined in general terms. You can receive standard services related to congress and event management from every travel agency.

Experience: We are an enterprise founded by managers with more than 25 years of experience in the sector. This knowledge and know-how are reflected in the performance of all our employees.Our business: Our priority business is travel agency activities. This way, we have concentrated our focus and our strength on this field.Institutions and Agencies:So far, we have organized hundreds of meetings, seminars, symposia, visits and congresses; we have established sound relationships with hundreds of suppliersthroughout Turkey. We have laid down and ensured the adoption of our principles and service standards. This hasenabled us to gain priorityposition in both pricing and service quality. We

are pleased to share this priority with the institutions and agencies that we work with.Key Personnel:A specialist is assigned to you for every event activity. This way, you have a single point of contact at all processes, thereby saving time and gaining speed in communicationand coordination activities.Single Point of Contact: Under the umbrella of event Management, there are tens of different services available.An event entails severalneeds in a number of areas including accommodation,transport, transfer, ticket, human resources, design,printing, office supplies and technical services. We offer you package solutions at a single point of contact.Timing: Service that is notprovided in a timely fashion is pointless. We continuously revise the required base and

workforce need in line with your requirements.We are on your side: The service sector has taught us not to say “No” during an event. You will feel our support at every moment of the journey on which you set out with us.The Big Day: Sometimes, we prepare for months for a one-day-long event. That day is the day when no excuses can be accepted. Job descriptions, tasks, shifts are put aside on that day and we focus ongenerating solutions. The more we make things easy for you, the more successful we are.Support: We provide support for the institutions and agencies we work with on subjects such as sponsoring, financing, training experts andproject creation.Corporate Approach: Apart from emergencies, we accept the requests and approvals in written

fashion. This way, the pitfalls are minimized and we can correctly report everything back to you.Transparency: We work with you at all processes. We offer our proposals, and you take and communicate the decisions.Accessibility: All our employees are able to send and receive emails 7/24 and they can be accessed at their mobile phones every time. We are able to offer services in various languages in international events or meetings with foreign participation.Attention: We demonstrate the same seriousness and attention for all events ranging from a small meeting to a congress with thousands of participants.

So, why should you work with us?

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So, why should you choose us? To make a difference in this field of service, we focus especially on pre-sales and after-sales services in addition to standard ticketing and travel procedures.

• 7/24 Service• Option and Price Tracking• Affordable Service Fees• Payment in Installments• Alternative Reservation• Mile Reservation and Mile

Tracking• Special Airline Company

Agreements• Specialized Staff• Convenient Flight Plan• Checking Affordable Prices• Online Check In• Special Requests (Meal, Seat,

Luggage)• Airline Promotion Notifications• Group Reservation and Follow-up• Special Corporate Practices• Passenger Rights Consulting• Ground Transfers

We have your ticketready!We are a member of IATA, International Air Transport Association, which enables us to have full authorization in organizing all kinds of flight tickets from all domestic and international airline companies for all lines.

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Incentive&FairWe work with our experienced team and international network to identify your requirements at several destinations in relation to meetings, travel and participation at fairs and we organize unforgettable programs for you.

Incoming and outgoing organizationsAgency and institution visit organizations

Training organizationsIncentive, award and meeting trips

Team-building and motivation activitiesPersonnel incentive trips

Indoor and outdoor training andsurveying trips

Sports camps and organizationsDealer trips

Product and service launchesForming a corporate culture

KOSGEB incentives, consulting and benefitingThe most appropriate travel and accommodation programStand design and roll-outSector-specific fair follow-up and managementSector-specific commercial delegation twinning programsResearch for new marketsSite visitsScientific expeditionsPartner companies

Incentive

Fai

r

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Travel and LogisticsWe have long-term representation agreements with national and international tour operators. This enables us to organize your travel programs by offering unlimited alternatives at the most affordable costs for individuals and groups.

Domestic and international individual hotel reservations, Holiday packages, Culture tours, Skiing tours, Healthcare tourism, Blue voyage, Youth tours, International tour packages, Cruise, Train tickets, Flight tickets, Airport transfers, VIP transfer, Passenger transportation, Corporate rental (Car, bus, minivan, container, boat, ship, plane, helicopter)

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Avrupa Birliği Bakanlığı Hacettepe Üniversitesi

Hak-İş Konfederasyonu

Emniyet Genel Müdürlüğü

Merkez Bankası Sağlık BakanlığıTütün ve Alkol Piyasası

Denetleme Kurulu

World Bank

Our Client References

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Our Client References

MINISTERIODE INDUSTRIA, TURISMOY COMERCIO

GOBIERNODE ESPAÑA ICEX

OECD

İspanya Büyükelçiliği

World HealthOrganization

İlaç ve Tıbbi Cihaz Kurumu

İngiltere Büyükelçiliği

Drogsan İlaçları

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