START TRAINING START TRAINING (MANCHESTER) LIMITED(MANCHESTER) LIMITED

Using Data to Manage Staff Using Data to Manage Staff Performance Performance

JOANNE HATTONJOANNE HATTON

Start Training (Manchester) Limited

AIMAIM

To share good practice in managing staff performance through effective performance reviews and one to one

supervision meetings

Start Training (Manchester) Limited

OBJECTIVESOBJECTIVES

To provide an overview of data collected and analysed

To explain the methods used to communicate performance

To provide example of a one to one form and explain its use

Start Training (Manchester) Limited

ALI INSPECTION (June 2005)ALI INSPECTION (June 2005)

Strengths

Good use of data in performance management

Particularly effective communications

Well managed implementation of improvements in Business Administration

Good management of training programme. One to one process referred to Excalibur.

Start Training (Manchester) Limited

PERFORMANCE REVIEWSPERFORMANCE REVIEWS

Monthly

Quarterly

Half Yearly

Annually

Comparisons and Trends

Start Training (Manchester) Limited

TYPES OF DATATYPES OF DATA

Starts

In learning

Leavers

Achievers

Profiles against actuals

EDIMS

Start Training (Manchester) Limited

DATA SUITEDATA SUITE

Type

Used by

When

Description of use

Start Training (Manchester) Limited

COMMUNICATING PERFORMANCE COMMUNICATING PERFORMANCE

“Communications at Start are particularly effective with regular, timely and useful meetings which

include planned staff development”

Start Training (Manchester) Limited

ONE TO ONE SUPERVISION MEETINGSONE TO ONE SUPERVISION MEETINGS

Benefits

Regular one to one time with manager

Monitors various roles and responsibilities

Uses KPL to manage performance

Links to Q1 activities and appraisals

Start Training (Manchester) Limited

POTENTIAL BARRIERSPOTENTIAL BARRIERS

Data / reports need to be current

Preparation required

Can be time consuming

Can be difficult to accommodate private meeting rooms

Managers need to be competent and fair

Needs time to embed

QUESTIONS QUESTIONS