Star Quality Hospitality - The Key to a Successful Hospitality Business - Amazon book launch...
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Transcript of Star Quality Hospitality - The Key to a Successful Hospitality Business - Amazon book launch...
The Author – Monica Or
Over 20 years experience in Hospitality
Worked on cruise ships and managed 4 and 5 star hotels
Been involved with implementation of standards, hotel openings and refurbishments
Licensed WorldHost Customer Service Trainer
Writes for Hotel Industry Magazine
Author of “Star Quality Hospitality – The Key to a Successful Hospitality Business”
The Book – an Amazon Best Seller
“Star Quality Hospitality – The Key to a Successful Hospitality Business”
This book will take you on a journey of discovery as:It welcomes you into the world of hospitalityIt unlocks the secrets of the business of hospitalityIt explains how customers are your lifeline, focusing on your suppliers, staff and guestsIt highlights key industry trends that must be a part of your business strategyIt shows you how to measure your business success to remain profitable
The Competition
Buy the book from Amazon
Read the book
Review it on Amazon
Answer a question….
The prize – an Amazon Kindle HD Fire Tablet