Making the Most of Your Financial Future

Stanford Hospital & Clinics Communication and Education Plan Summary

Administrator Training Seminar #10 Envelope

1 Stanford Hospital & Clinics Administrator Training

2 Stanford Hospital & Clinics Announcement Communication

5 Stanford Hospital & Clinics HR Announcement Communications for Retirement Plans

Transition Brochure

Stanford Hospital & Clinics Important Retirement Plan Changes

Making the Most of Your Financial Future

FAQ Insert9 x 12 Outer Envelope and Letter

Workshop ScheduleHow to Enroll Instructions

Letter

8 Brainshark/Webinar

Brainshark

9 Transition Period Reminder

Reminder Postcard

Stanford Hospital & Clinics Plan Summary Transition

Quarterly Retirement Portfolio StatementJuly 1, 2008 - September 30,2008

Welcome to TIAA-CREF! Your Quarterly Retirement Portfolio Statement will provide you with periodic information about your retire-ment portfolio with TIAA-CREF. The enclosed leaflet, Understanding Your Quarterly Retirement Portfolio Statement is a step-by-step guide on how to read your statement.

999999 999999 999999

JOHN Q. PUBLIC123 MAIN STREETANYTOWN, US 10000-1234

Page 1 of 7

ForJOHN Q. PUBLIC

Customer Service

730 Third Avenue, New York, NY 10017-3206

TIAA-CREF Individual & Institutional Services, LLC distributessecurities products. Data compiled from other entities as noted.

This Period Year-to-Date

Beginning Balance $278,263.85 $283,476.90Additions 636.59 3000.00Reductions -20.00 -20.00Gain/Loss -10,727.16 -18,303.62Ending Balance $268,153.28 $268,153.28

Portfolio Summary

Message Board

Retirement Income Projection

Current monthly contribution

$106

Increase contribution by

$100

Increase contribution by

$250

$2,778

$2,952$3,212

As part of your retirement savings planning, have you considered how much you need to retire? Saving a little morenow can add up by the time you retire. These charts are purely hypothetical and do not illustrate past or projected performance.

To raise your savings rate or further personalize the retire-ment income estimate, visit us online at www.tiaa-cref.org orcall TIAA-CREF at 800-888-8888. Recent changes to your contribution amounts may not be reflected on this statement.

Sample Lifetime Monthly Contribution Retirement Monthly

Contribution Increased by Income at Age 65

$106 $0 $2,778$206 $100 $2,952$356 $250 $3,212

What can you expect from Retirement Income?Example of Monthly Income at Age 65

Please refer to the disclosures at the back of this statementfor more information.

Website: www.tiaa-cref.orgAutomated 24 hour Information: 800 842-2252Personal Assistance: 800 842-2776Monday – Friday, 8:00 AM - 10:00 PM EasternSaturday, 9:00 AM - 6:00 PM Eastern

Please review your statement and let us know promptly ofany inaccuracies. Unless we receive written notification with-in 60 days, we will assume our information is correct.

Call 800 842-2776 if you have any questions or would like todiscuss any other information on your statement. To view yourmost current account information, go to our website atwww.tiaa-cref.org and log-in with your user ID and password.

Self-Mailer

10 Terminated Employees Announcement

Quarterly Statement Message

11 Quarterly Statement Message

HR E-mail Seminar InvitationSeminar Poster

3 Stanford Hospital & Clinics E-mail Announcement

4 Retirement Plan Enhancement Invite and Seminar Poster

tiaa-cref.org/stanfordhospital&clinics

6 Customized Microsite

Banner Ads

7 Microsite Banner Ads

Stanford Hospital & Clinics Custom Website

Stanford Hospital & ClinicsOngoing Communication, Education and Advice PROPOSEd CAMPAIgnS BASEd On PARTICIPAnT dATA — SAMPLE MATERIALS

Best in Class Award from PlanSponsor Magazine for Ability to Increase Participation/Enrollment

Stanford Hospital & Clinics Important Retirement Plan Changes

Making the Most of Your Financial Future

Participant guide

CAMPAIgn 2: dIvERSIFICATIOn And ASSET COnSOLIdATIOn

Investor guide

CAMPAIgn 1: EMPLOyEE EngAgEMEnT

Social Media: Facebook, Podcasts, MyRetirement.org investment community site

TIAA-CREF’s Free Savings Simplifier iPhone App

Best in Class Award from PlanSponsor Magazine for overall Participant education program

Stanford Hospital & Clinics Ongoing Communication, Education and Advice

EArlY-CArEEr CAMPAign MATEriAlS — TO SuPPlEMEnT PErSOnAlizEd AdviCE

CAMPAIgn 3: CAREER STAgES

Mid-CArEEr CAMPAign MATEriAlS — TO SuPPlEMEnT PErSOnAlizEd AdviCE

PrE-rETirEE CAMPAign MATEriAlS — TO SuPPlEMEnT PErSOnAlizEd AdviCE