STANDARD BIDDING DOCUMENTS - heqep-ugc.gov.bd Web viewSpecial Conditions of Contract. 159. 7. ......

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Higher Education Quality Enhancement Project (HEQEP)

BIDDING DOCUMENT

For

Establishment of Distance Learning Theatre/Collaboration Centre in Higher Educational and Research Institutions.

ICB Package No: G-14-AF

ICB No: G14-AFIFB No.: UGC/HEQEP/Procurement/G14-AF/2017/1181Issue Date: 04 October 2017Purchaser: Higher Education Quality Enhancement Project(HEQEP),

Bangladesh

Issued on: 04 October 2017

Table of Contents

PART 1 – Bidding Procedures................................................................................................3Section I. Instructions to Bidders..............................................................................................4Section II. Bid Data Sheet (BDS)...........................................................................................25Section III. Evaluation and Qualification Criteria..................................................................30Section IV. Bidding Forms.....................................................................................................35Section V. Eligible Countries.................................................................................................49Section VI. Bank Policy - Corrupt and Fraudulent Practices..................................................50

PART 2 – Supply Requirements..........................................................................................52Section VII. Technical Specifications and List of Goods and Services.................................53

PART 3 - Contract...............................................................................................................140Section VIII. General Conditions of Contract......................................................................141Section IX. Special Conditions of Contract..........................................................................160Section X. Contract Forms....................................................................................................166

PART 1 – Bidding Procedures

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Section I. Instructions to Bidders

Table of Clauses

A. General................................................................................................................................61. Scope of Bid.........................................................................................................................62. Source of Funds...................................................................................................................63. Corrupt and Fraudulent Practices.........................................................................................64. Eligible Bidders...................................................................................................................65. Eligible Goods and Related Services...................................................................................9

B. Contents of Bidding Document..........................................................................................96. Sections of Bidding Document............................................................................................97. Clarification of Bidding Documents..................................................................................108. Amendment of Bidding Document....................................................................................10

C. Preparation of Bids...........................................................................................................109. Cost of Bidding..................................................................................................................1010. Language of Bid.................................................................................................................1011. Documents Comprising the Bid.........................................................................................1012. Letter of Bid and Price Schedules......................................................................................1113. Alternative Bids.................................................................................................................1114. Bid Prices and Discounts...................................................................................................1115. Currencies of Bid and Payment.........................................................................................1316. Documents Establishing the Eligibility and Conformity of the Goods and Related Services1417. Documents Establishing the Eligibility and Qualifications of the Bidder........................1418. Period of Validity of Bids..................................................................................................1519. Bid Security.......................................................................................................................1520. Format and Signing of Bid.................................................................................................16

D. Submission and Opening of Bids.....................................................................................1721. Sealing and Marking of Bids.............................................................................................1722. Deadline for Submission of Bids.......................................................................................1723. Late Bids............................................................................................................................1724. Withdrawal, Substitution, and Modification of Bids.........................................................1825. Bid Opening.......................................................................................................................18

E. Evaluation and Comparison of Bids................................................................................1926. Confidentiality...................................................................................................................1927. Clarification of Bids...........................................................................................................2028. Deviations, Reservations, and Omissions..........................................................................2029. Determination of Responsiveness......................................................................................2030. Nonconformities, Errors and Omissions..............................................................................2131. Correction of Arithmetical Errors......................................................................................2132. Conversion to Single Currency..........................................................................................2133. Margin of Preference........................................................................................................2134. Evaluation of Bids..............................................................................................................2135. Comparison of Bids...........................................................................................................22

Section II Bid Data Sheet

36. Qualification of the Bidder................................................................................................2337. Purchaser’s Right to Accept Any Bid, and to Reject Any or All Bids..............................23

F. Award of Contract............................................................................................................2338. Award Criteria...................................................................................................................2339. Purchaser’s Right to Vary Quantities at Time of Award...................................................2340. Notification of Award........................................................................................................2341. Signing of Contract............................................................................................................2442. Performance Security.........................................................................................................24

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6 Section II Bid Data Sheet

Section I. Instructions to BiddersA. General

1. Scope of Bid 1.1 In connection with the Invitation for Bids, specified in the Bid Data Sheet (BDS), the Purchaser, as specified in the BDS, issues these Bidding Documents for the supply of Goods and Related Services incidental thereto as specified in Section VII, Schedule of Requirements. The name, identification and number of lots (contracts) of this International Competitive Bidding (ICB) procurement are specified in the BDS.

1.2 Throughout these Bidding Documents:

a) the term “in writing” means communicated in written form (e.g. by mail, e-mail, fax, telex) with proof of receipt;

b) if the context so requires, “singular” means “plural” and vice versa; and

c) “day” means calendar day.2. Source of Funds 2.1 The Borrower or Recipient (hereinafter called “Borrower”)

specified in the BDS has applied for or received financing (hereinafter called “funds”) from the International Bank for Reconstruction and Development or the International Development Association (hereinafter called “the Bank”)in an amount specified in BDS, toward the project named in BDS. The Borrower intends to apply a portion of the funds to eligible payments under the contract for which these Bidding Documents are issued.

2.2 Payment by the Bank will be made only at the request of the Borrower and upon approval by the Bank in accordance with the terms and conditions of the Loan (or other financing) Agreement. The Loan (or other financing) Agreement prohibits a withdrawal from the Loan (or other financing) account for the purpose of any payment to persons or entities, or for any import of goods, if such payment or import, to the knowledge of the Bank, is prohibited by decision of the United Nations Security Council taken under Chapter VII of the Charter of the United Nations. No party other than the Borrower shall derive any rights from the Loan (or other financing) Agreement or have any claim to the proceeds of the Loan (or other financing).

3. Corrupt and Fraudulent Practices

3.1 The Bank requires compliance with its policy in regard to corrupt and fraudulent practices as set forth in Section VI.

3.2 In further pursuance of this policy, Bidders shall permit and shall cause its agents (where declared or not), sub-contractors, sub-consultants, service providers or suppliers and to permit the Bank to inspect all accounts, records and other documents relating to the submission of the application, bid submission (in case prequalified), and contract performance (in the case of award), and to have them audited by auditors appointed by the Bank.

4. Eligible Bidders 4.1 A Bidder may be a firm that is a private entity, a government-owned entity—subject to ITB 4.5—or any combination of such


entities in the form of a joint venture (JV) under an existing agreement or with the intent to enter into such an agreement supported by a letter of intent. In the case of a joint venture, all members shall be jointly and severally liable for the execution of the Contract in accordance with the Contract terms. The JV shall nominate a Representative who shall have the authority to conduct all business for and on behalf of any and all the members of the JV during the bidding process and, in the event the JV is awarded the Contract, during contract execution. Unless specified in the BDS, there is no limit on the number of members in a JV.

4.2 A Bidder shall not have a conflict of interest. Any Bidder found to have a conflict of interest shall be disqualified. A Bidder may be considered to have a conflict of interest for the purpose of this bidding process, if the Bidder:

a) directly or indirectly controls, is controlled by or is under common control with another Bidder; or

b) receives or has received any direct or indirect subsidy from another Bidder; or

c) has the same legal representative as another Bidder; ord) has a relationship with another Bidder, directly or through

common third parties, that puts it in a position to influence the bid of another Bidder, or influence the decisions of the Purchaser regarding this bidding process; or

e) participates in more than one bid in this bidding process. Participation by a Bidder in more than one Bid will result in the disqualification of all Bids in which such Bidder is involved. However, this does not limit the inclusion of the same subcontractor in more than one bid; or

f) any of its affiliates participated as a consultant in the preparation of the design or technical specifications of the works that are the subject of the bid; or

g) any of its affiliates has been hired (or is proposed to be hired) by the Purchaser or Borrower for the Contract implementation; or

h) would be providing goods, works, or non-consulting services resulting from or directly related to consulting services for the preparation or implementation of the project specified in the BDS ITB 2.1 that it provided or were provided by any affiliate that directly or indirectly controls, is controlled by, or is under common control with that firm; or

i) has a close business or family relationship with a professional staff of the Borrower (or of the project implementing agency, or of a recipient of a part of the loan) who: (i) are directly or indirectly involved in the preparation of the bidding documents or specifications of the contract, and/or the bid evaluation process of such contract; or (ii) would be involved in the implementation or supervision of such contract unless the conflict stemming from such relationship has been resolved in a manner acceptable to the Bank throughout the procurement process and execution of the contract

4.3 A Bidder may have the nationality of any country, subject to the restrictions pursuant to ITB 4.7. A Bidder shall be deemed to have

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the nationality of a country if the Bidder is constituted, incorporated or registered in and operates in conformity with the provisions of the laws of that country, as evidenced by its articles of incorporation (or equivalent documents of constitution or association) and its registration documents, as the case may be. This criterion also shall apply to the determination of the nationality of proposed sub-contractors or sub-consultants for any part of the Contract including related Services.

4.4 ABidder that has been sanctioned by the Bank in accordance with the above ITB 3.1, including in accordance with the Bank’s Guidelines on Preventing and Combating Corruption in Projects Financed by IBRD Loans and IDA Credits and Grants (“Anti-Corruption Guidelines”), shall be ineligible to be prequalified for, bid for, or be awarded a Bank-financed contract or benefit from a Bank-financed contract, financially or otherwise, during such period of time as the Bank shall have determined. The list of debarred firms and individuals is available at the electronic address specified in the BDS.

4.5 Bidders that are Government-owned enterprises or institutions in the Purchaser’s Country may participate only if they can establish that they (i) are legally and financially autonomous (ii) operate under commercial law, and (iii) are not dependent agencies of the Purchaser. To be eligible, a government-owned enterprise or institution shall establish to the Bank’s satisfaction, through all relevant documents, including its Charter and other information the Bank may request, that it: (i) is a legal entity separate from the government (ii) does not currently receive substantial subsidies or budget support; (iii) operates like any commercial enterprise, and, inter alia, is not obliged to pass on its surplus to the government, can acquire rights and liabilities, borrow funds and be liable for repayment of its debts, and can be declared bankrupt; and (iv) is not bidding for a contract to be awarded by the department or agency of the government which under their applicable laws or regulations is the reporting or supervisory authority of the enterprise or has the ability to exercise influence or control over the enterprise or institution.

4.6 ABidder shall not be under suspension from bidding by the Purchaser as the result of the operation of a Bid–Securing Declaration.

4.7 Firms and individuals may be ineligible if so indicated in Section V and (a) as a matter of law or official regulations, the Borrower’s country prohibits commercial relations with that country, provided that the Bank is satisfied that such exclusion does not preclude effective competition for the supply of goods or the contracting of works or services required; or (b) by an act of compliance with a decision of the United Nations Security Council taken under Chapter VII of the Charter of the United Nations, the Borrower’s country prohibits any import of goods or contracting of works or services from that country, or any payments to any country, person,


or entity in that country.

4.8 A Bidder shall provide such evidence of eligibility satisfactory to the Purchaser, as the Purchaser shall reasonably request.

5. Eligible Goods and Related Services

5.1 All the Goods and Related Services to be supplied under the Contract and financed by the Bank may have their origin in any country in accordance with Section V, Eligible Countries.

5.2 For purposes of this Clause, the term “goods” includes commodities, raw material, machinery, equipment, and industrial plants; and “related services” includes services such as insurance, installation, training, and initial maintenance.

5.3 The term “origin” means the country where the goods have been mined, grown, cultivated, produced, manufactured or processed; or, through manufacture, processing, or assembly, another commercially recognized article results that differs substantially in its basic characteristics from its components.

B. Contents of Bidding Document

6. Sections of Bidding Document

6.1 The Bidding Documents consist of Parts 1, 2, and 3, which include all the Sections indicated below, and should be read in conjunction with any Addenda issued in accordance with ITB 8.

PART 1 Bidding Procedures

Section I. Instructions to Bidders (ITB)

Section II. Bidding Data Sheet (BDS)

Section III. Evaluation and Qualification Criteria

Section IV. Bidding Forms

Section V. Eligible Countries

Section VI. Bank Policy-Corrupt and Fraudulent Practices

PART 2 Supply Requirements

Section VII. Schedule of Requirements

PART 3 Contract

Section VIII. General Conditions of Contract (GCC)

Section IX. Special Conditions of Contract (SCC)

Section X. Contract Forms

6.2 The Invitation for Bids issued by the Purchaser is not part of the Bidding Document.

6.3 Unless obtained directly from the Purchaser, the Purchaser is not responsible for the completeness of the document, responses to requests for clarification, the Minutes of the pre-Bid meeting (if any), or Addenda to the Bidding Document in accordance with ITB 8. In case of any contradiction, documents obtained directly

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from the Purchaser shall prevail.

6.4 The Bidder is expected to examine all instructions, forms, terms, and specifications in the Bidding Documents and to furnish with its Bid all information or documentation as is required by the Bidding Documents.

7. Clarification of Bidding Documents

7.1 A Bidder requiring any clarification of the Bidding Document shall contact the Purchaser in writing at the Purchaser’s address specified in the BDS. The Purchaser will respond in writing to any request for clarification, provided that such request is received prior to the deadline for submission of bids within a period specified in the BDS. The Purchaser shall forward copies of its response to all Bidders who have acquired the Bidding Documents in accordance with ITB 6.3, including a description of the inquiry but without identifying its source. If so specified in the BDS, the Purchaser shall also promptly publish its response at the web page identified in the BDS. Should the clarification result in changes to the essential elements of the Bidding Documents, the Purchaser shall amend the Bidding Documents following the procedure under ITB 8 and ITB 22.2.

8. Amendment of Bidding Document

8.1 At any time prior to the deadline for submission of bids, the Purchaser may amend the Bidding Documents by issuing addenda.

8.2 Any addendum issued shall be part of the Bidding Documents and shall be communicated in writing to all who have obtained the Bidding Documents from the Purchaser in accordance with ITB 6.3.The Purchaser shall also promptly publish the addendum on the Purchaser’s web page in accordance with ITB 7.1.

8.3 To give prospective Bidders reasonable time in which to take an addendum into account in preparing their bids, the Purchaser may, at its discretion, extend the deadline for the submission of bids, pursuant to ITB 22.2.

C. Preparation of Bids

9. Cost of Bidding 9.1 The Bidder shall bear all costs associated with the preparation and submission of its bid, and the Purchaser shall not be responsible or liable for those costs, regardless of the conduct or outcome of the bidding process.

10. Language of Bid

10.1 The Bid, as well as all correspondence and documents relating to the bid exchanged by the Bidder and the Purchaser, shall be written in the language specified in the BDS. Supporting documents and printed literature that are part of the Bid may be in another language provided they are accompanied by an accurate translation of the relevant passages into the language specified in the BDS, in which case, for purposes of interpretation of the Bid, such translation shall govern.

11. Documents Comprising the Bid

11.1 The Bid shall comprise the following:

a) Letter of Bid in accordance with ITB 12;


b) completed schedules, in accordance with ITB 12 and 14c) Bid Security or Bid-Securing Declaration, in accordance with

ITB 19.1;d) Alternative bids, if permissible, in accordance with ITB 13;e) written confirmation authorizing the signatory of the Bid to

commit the Bidder, in accordance with ITB 20.2;f) documentary evidence in accordance with ITB 17 establishing

the Bidder’s qualifications to perform the contract if its bid is accepted;

g) documentary evidence in accordance with ITB 17 establishing the Bidder’s eligibility to bid;

h) documentary evidence in accordance with ITB 16, that the Goods and Related Services to be supplied by the Bidder are of eligible origin;

i) documentary evidence in accordance with ITB 16 and 30, that the Goods and Related Services conform to the Bidding Documents;

j) any other document required in the BDS.11.2 In addition to the requirements under ITB 11.1, bids submitted

by a JV shall include a copy of the Joint Venture Agreement entered into by all members. Alternatively, a letter of intent to execute a Joint Venture Agreement in the event of a successful bid shall be signed by all members and submitted with the bid, together with a copy of the proposed Agreement.

11.3 The Bidder shall furnish in the Letter of Bid information on commissions and gratuities, if any, paid or to be paid to agents or any other party relating to this Bid.

12. Letter of Bid and Price Schedules

12.1. The Letter of Bid and Price Schedules shall be prepared using the relevant forms furnished in Section IV, Bidding Forms. The forms must be completed without any alterations to the text, and no substitutes shall be accepted except as provided under ITB 20.2. All blank spaces shall be filled in with the information requested.

13. Alternative Bids 13.1. Unless otherwise specified in the BDS, alternative bids shall not be considered.

14. Bid Prices and Discounts

14.1 The prices and discounts quoted by the Bidder in the Letter of Bid and in the Price Schedules shall conform to the requirements specified below.

14.2 All lots (contracts) and items must be listed and priced separately in the Price Schedules.

14.3 The price to be quoted in the Letter of Bid in accordance with ITB 12.1 shall be the total price of the bid, excluding any discounts offered.

14.4 The Bidder shall quote any discounts and indicate the methodology for their application in the Letter of Bid, in accordance with ITB 12.1.

14.5 Prices quoted by the Bidder shall be fixed during the Bidder’s performance of the Contract and not subject to variation on any

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account, unless otherwise specified in the BDSA bid submitted with an adjustable price quotation shall be treated as nonresponsive and shall be rejected, pursuant to ITB 29. However, if in accordance with the BDS, prices quoted by the Bidder shall be subject to adjustment during the performance of the Contract, a bid submitted with a fixed price quotation shall not be rejected, but the price adjustment shall be treated as zero.

14.6 If so specified in ITB 1.1, bids are being invited for individual lots (contracts) or for any combination of lots (packages). Unless otherwise specified in the BDS, prices quoted shall correspond to 100 % of the items specified for each lot and to 100% of the quantities specified for each item of a lot. Bidders wishing to offer discounts for the award of more than one Contract shall specify in their bid the price reductions applicable to each package, or alternatively, to individual Contracts within the package. Discounts shall be submitted in accordance with ITB 14.4 provided the bids for all lots (contracts) are opened at the same time.

14.7 The terms EXW, CIP, and other similar terms shall be governed by the rules prescribed in the current edition of Incoterms, published by The International Chamber of Commerce, as specified in the BDS.

14.8 Prices shall be quoted as specified in each Price Schedule included in Section IV, Bidding Forms. The dis-aggregation of price components is required solely for the purpose of facilitating the comparison of bids by the Purchaser. This shall not in any way limit the Purchaser’s right to contract on any of the terms offered. In quoting prices, the Bidder shall be free to use transportation through carriers registered in any eligible country, in accordance with Section V, Eligible Countries. Similarly, the Bidder may obtain insurance services from any eligible country in accordance with Section V, Eligible Countries. Prices shall be entered in the following manner:

a) For Goods manufactured in the Purchaser’s Country:(i) the price of the Goods quoted EXW (ex-works, ex-

factory, ex warehouse, ex showroom, or off-the-shelf, as applicable), including all customs duties and sales and other taxes already paid or payable on the components and raw material used in the manufacture or assembly of the Goods;

(ii) any Purchaser’s Country sales tax and other taxes which will be payable on the Goods if the contract is awarded to the Bidder; and

(iii) the price for inland transportation, insurance, and other local services required to convey the Goods to their final destination (Project Site) specified in the BDS.

(b) For Goods manufactured outside the Purchaser’s Country, to be imported:


(i) the price of the Goods, quoted CIP named place of destination, in the Purchaser’s Country, as specified in the BDS;

(ii) the price for inland transportation, insurance, and other local services required to convey the Goods from the named place of destination to their final destination (Project Site) specified in the BDS;

(c) For Goods manufactured outside the Purchaser’s Country, already imported:

(i) the price of the Goods, including the original import value of the Goods; plus any mark-up (or rebate); plus any other related local cost, and custom duties and other import taxes already paid or to be paid on the Goods already imported.

(ii) the custom duties and other import taxes already paid (need to be supported with documentary evidence) or to be paid on the Goods already imported;

(iii) the price of the Goods, obtained as the difference between (i) and (ii) above;

(iv) any Purchaser’s Country sales and other taxes which will be payable on the Goods if the contract is awarded to the Bidder; and

(v) the price for inland transportation, insurance, and other local services required to convey the Goods from the named place of destination to their final destination (Project Site) specified in the BDS.

(d) for Related Services, other than inland transportation and other services required to convey the Goods to their final destination, whenever such Related Services are specified in the Schedule of Requirements:

(i) the price of each item comprising the Related Services (inclusive of any applicable taxes).

15. Currencies of Bid and Payment

15.1 The currency(ies) of the bid and the currency(ies) of payments shall be as specified in the BDS.The Bidder shall quote in the currency of the Purchaser’s Country the portion of the bid price that corresponds to expenditures incurred in the currency of the Purchaser’s country, unless otherwise specified in the BDS.

15.2 The Bidder may express the bid price in any currency. If the Bidder wishes to be paid in a combination of amounts in different currencies, it may quote its price accordingly but shall use no more than three foreign currencies in addition to the currency of the Purchaser’s Country.

16. Documents Establishing the

16.1 To establish the eligibility of the Goods and Related Services in accordance with ITB 5, Bidders shall complete the country of

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Eligibility and Conformity of the Goods and Related Services

origin declarations in the Price Schedule Forms, included in Section IV, Bidding Forms.

16.2 To establish the conformity of the Goods and Related Services to the Bidding Documents, the Bidder shall furnish as part of its Bid the documentary evidence that the Goods conform to the technical specifications and standards specified in Section VII, Schedule of Requirements.

16.3 The documentary evidence may be in the form of literature, drawings or data, and shall consist of a detailed item by item description of the essential technical and performance characteristics of the Goods and Related Services, demonstrating substantial responsiveness of the Goods and Related Services to the technical specification, and if applicable, a statement of deviations and exceptions to the provisions of the Section VII, Schedule of Requirements.

16.4 The Bidder shall also furnish a list giving full particulars, including available sources and current prices of spare parts, special tools, etc., necessary for the proper and continuing functioning of the Goods during the period specified in the BDS following commencement of the use of the goods by the Purchaser.

16.5 Standards for workmanship, process, material, and equipment, as well as references to brand names or catalogue numbers specified by the Purchaser in the Schedule of Requirements, are intended to be descriptive only and not restrictive. The Bidder may offer other standards of quality, brand names, and/or catalogue numbers, provided that it demonstrates, to the Purchaser’s satisfaction, that the substitutions ensure substantial equivalence or are superior to those specified in the Section VII, Schedule of Requirements.

17. Documents Establishing the Eligibility and Qualifications of the Bidder

17.1 To establish Bidder’s their eligibility in accordance with ITB 4, Bidders shall complete the Letter of Bid, included in Section IV, Bidding Forms.

17.2 The documentary evidence of the Bidder’s qualifications to perform the contract if its bid is accepted shall establish to the Purchaser’s satisfaction:

a) that, if required in the BDS, a Bidder that does not manufacture or produce the Goods it offers to supply shall submit the Manufacturer’s Authorization using the form included in Section IV, Bidding Forms to demonstrate that it has been duly authorized by the manufacturer or producer of the Goods to supply these Goods in the Purchaser’s Country;

b) that, if required in the BDS, in case of a Bidder not doing business within the Purchaser’s Country, the Bidder is or will be (if awarded the contract) represented by an Agent in the country equipped and able to carry out the Supplier’s maintenance, repair and spare parts-stocking obligations prescribed in the Conditions of Contract and/or Technical Specifications; and


c) that the Bidder meets each of the qualification criterion specified in Section III, Evaluation and Qualification Criteria.

18. Period of Validity of Bids

18.1. Bids shall remain valid for the period specified in the BDS after the bid submission deadline date prescribed by the Purchaser in accordance with ITB22.1. A bid valid for a shorter period shall be rejected by the Purchaser as nonresponsive.

18.2. In exceptional circumstances, prior to the expiration of the bid validity period, the Purchaser may request bidders to extend the period of validity of their bids. The request and the responses shall be made in writing. If a Bid Security is requested in accordance with ITB Clause 19, it shall also be extended for a corresponding period. A Bidder may refuse the request without forfeiting its Bid Security. A Bidder granting the request shall not be required or permitted to modify its bid, except as provided in ITB 18.3.

18.3. If the award is delayed by a period exceeding fifty-six (56) days beyond the expiry of the initial bid validity, the Contract price shall be determined as follows:

(a) In the case of fixed price contracts, the Contract price shall be the bid price adjusted by the factor specified in the BDS.

(b) In the case of adjustable price contracts, no adjustment shall be made.

(c) In any case, bid evaluation shall be based on the bid price without taking into consideration the applicable correction from those indicated above.

19. Bid Security 19.1. The Bidder shall furnish as part of its bid, either a Bid-Securing Declaration or a bid security, as specified in the BDS, in original form and, in the case of a bid security. In the amount and currency specified in the BDS.

19.2. A Bid Securing Declaration shall use the form included in Section IV, Bidding Forms.

19.3. If a bid security is specified pursuant to ITB 19.1, the bid security shall be a demand guarantee in any of the following forms at the Bidder’s option :

a) an unconditional guarantee issued by a bank or financial institution (such as an insurance, bonding or surety company);

b) an irrevocable letter of credit;c) a cashier’s or certified check; ord) another security specified in the BDS,

from a reputable source from an eligible country. If the unconditional guarantee is issued by a financial institution located outside the Purchaser’s Country, the issuing financial institution shall have a correspondent financial institution located in the Purchaser’s Country to make it enforceable. In the case of a bank guarantee, the bid security shall be submitted either using the Bid Security Form included in Section IV, Bidding Forms, or in another

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substantially similar format approved by the Purchaser prior to bid submission. The bid security shall be valid for twenty-eight (28) days beyond the original validity period of the bid, or beyond any period of extension if requested under ITB 18.2.

19.4. If a Bid Security is specified pursuant to ITB 19.1, any bid not accompanied by a substantially responsive Bid Security shall be rejected by the Purchaser as non-responsive.

19.5. If a Bid Security is specified pursuant to ITB 19.1, the Bid Security of unsuccessful Bidders shall be returned as promptly as possible upon the successful Bidder’s signing the contract and furnishing the Performance Security pursuant to ITB 42.

19.6. The Bid Security of the successful Bidder shall be returned as promptly as possible once the successful Bidder has signed the contract and furnished the required performance security.

19.7. The Bid Security may be forfeited or the Bid Securing Declaration executed:

a) if a Bidder withdraws its bid during the period of bid validity specified by the Bidder on the Letter of Bid, or any extension thereto provided by the Bidder ; or

b) if the successful Bidder fails to:a. sign the Contract in accordance with ITB41; orb. furnish a performance security in accordance with ITB

42.19.8. The bid security or Bid- Securing Declaration of a JV must be in

the name of the JV that submits the bid. If the JV has not been legally constituted into a legally enforceable JV at the time of bidding, the bid security or Bid-Securing Declaration shall be in the names of all future members as named in the letter of intent referred to in ITB 4.1 and ITB 11.2.

19.9. If a bid security is not required in the BDS, pursuant to ITB 19.1, and

(a) if a Bidder withdraws its bid during the period of bid validity specified by the Bidder on the Letter of Bid, or

(b) if the successful Bidder fails to: sign the Contract in accordance with ITB41; or furnish a performance security in accordance with ITB 42;

the Borrower may, if provided for in the BDS, declare the Bidder ineligible to be awarded a contract by the Purchaser for a period of time as stated in the BDS.

20. Format and Signing of Bid

20.1 The Bidder shall prepare one original of the documents comprising the bid as described in ITB 11 and clearly mark it “ORIGINAL.” Alternative bids, if permitted in accordance with ITB 13, shall be clearly marked “ALTERNATIVE.” In addition, the Bidder shall submit copies of the bid, in the number specified in the BDSand clearly mark them “COPY.” In the event of any discrepancy between the original and the copies, the original shall


prevail.

20.2 The original and all copies of the bid shall be typed or written in indelible ink and shall be signed by a person duly authorized to sign on behalf of the Bidder. This authorization shall consist of a written confirmation as specified in the BDS and shall be attached to the bid. The name and position held by each person signing the authorization must be typed or printed below the signature. All pages of the bid where entries or amendments have been made shall be signed or initialed by the person signing the bid.

20.3 In case the Bidder is a JV, the Bid shall be signed by an authorized representative of the JV on behalf of the JV, and so as to be legally binding on all the members as evidenced by a power of attorney signed by their legally authorized representatives.

20.4 Any inter-lineation, erasures, or overwriting shall be valid only if they are signed or initialed by the person signing the bid.

D. Submission and Opening of Bids

21. Sealing and Marking of Bids

21.1. The Bidder shall enclose the original and all copies of the bid, including alternative bids, if permitted in accordance with ITB 13, in separate sealed envelopes, duly marking the envelopes as “ORIGINAL”, “ALTERNATIVE” and “COPY.” These envelopes containing the original and the copies shall then be enclosed in one single envelope.

21.2. The inner and outer envelopes shall:

a) bear the name and address of the Bidder;b) be addressed to the Purchaser in accordance with ITB 24.1;c) bear the specific identification of this bidding process indicated

in ITB1.1; andd) bear a warning not to open before the time and date for bid

opening.21.3. If all envelopes are not sealed and marked as required, the

Purchaser will assume no responsibility for the misplacement or premature opening of the bid.

22. Deadline for Submission of Bids

22.1. Bids must be received by the Purchaser at the address and no later than the date and time specified in the BDS. When sospecified in the BDS, bidders shall have the option of submitting their bids electronically. Bidders submitting bids electronically shall follow the electronic bid submission procedures specified in the BDS.

22.2. The Purchaser may, at its discretion, extend the deadline for the submission of bids by amending the Bidding Documents in accordance with ITB 8, in which case all rights and obligations of the Purchaser and Bidders previously subject to the deadline shall thereafter be subject to the deadline as extended.

23. Late Bids 23.1. The Purchaser shall not consider any bid that arrives after the deadline for submission of bids, in accordance with ITB 22. Any bid received by the Purchaser after the deadline for submission

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of bids shall be declared late, rejected, and returned unopened to the Bidder.

24. Withdrawal, Substitution, and Modification of Bids

24.1. A Bidder may withdraw, substitute, or modify its Bid after it has been submitted by sending a written notice, duly signed by an authorized representative, and shall include a copy of the authorization (the power of attorney) in accordance with ITB 20.2, (except that withdrawal notices do not require copies ). The corresponding substitution or modification of the bid must accompany the respective written notice. All notices must be:

(a) prepared and submitted in accordance with ITB 20 and 21 (except that withdrawal notices do not require copies), and in addition, the respective envelopes shall be clearly marked “WITHDRAWAL,” “SUBSTITUTION,” or “MODIFICATION;” and

(b) received by the Purchaser prior to the deadline prescribed for submission of bids, in accordance with ITB 22.

24.2. Bids requested to be withdrawn in accordance with ITB 24.1 shall be returned unopened to the Bidders.

24.3. No bid may be withdrawn, substituted, or modified in the interval between the deadline for submission of bids and the expiration of the period of bid validity specified by the Bidder on the Letter of Bid or any extension thereof.

25. Bid Opening 25.1. Except as in the cases specified in ITB 23 and 24, the Purchaser shall publicly open and read out in accordance with ITB25.3 all bids received by the deadline at the date, time and place specified in the BDS in the presence of Bidders’ designated representatives and anyone who choose to attend. Any specific electronic bid opening procedures required if electronic bidding is permitted in accordance with ITB 22.1, shall be as specified in the BDS.

25.2. First, envelopes marked “WITHDRAWAL” shall be opened and read out and the envelope with the corresponding bid shall not be opened, but returned to the Bidder. If the withdrawal envelope does not contain a copy of the “power of attorney” confirming the signature as a person duly authorized to sign on behalf of the Bidder, the corresponding bid will be opened. No bid withdrawal shall be permitted unless the corresponding withdrawal notice contains a valid authorization to request the withdrawal and is read out at bid opening. Next, envelopes marked “SUBSTITUTION” shall be opened and read out and exchanged with the corresponding Bid being substituted, and the substituted Bid shall not be opened, but returned to the Bidder. No Bid substitution shall be permitted unless the corresponding substitution notice contains a valid authorization to request the substitution and is read out at bid opening. Envelopes marked “MODIFICATION” shall be opened and read out with the corresponding Bid. No Bid modification shall be permitted unless the corresponding modification notice contains a valid


authorization to request the modification and is read out at Bid opening. Only bids that are opened and read out at Bid opening shall be considered further.

25.3. All other envelopes shall be opened one at a time, reading out: the name of the Bidder and whether there is a modification; the total Bid Prices, per lot (contract) if applicable, including any discounts and alternative bids; the presence or absence of a Bid Security, if required; and any other details as the Purchaser may consider appropriate. Only discounts and alternative bids read out at Bid opening shall be considered for evaluation. The Letter of Bid and the Price Schedules are to be initialed by representatives of the Purchaser attending bid opening in the manner specified in the BDS. The Purchaser shall neither discuss the merits of any bid nor reject any bid (except for late bids, in accordance with ITB 25.1).

25.4. The Purchaser shall prepare a record of the bid opening that shall include, as a minimum: the name of the Bidder and whether there is a withdrawal, substitution, or modification; the Bid Price, per lot (contract) if applicable, including any discounts, and alternative bids; and the presence or absence of a Bid Security, if one was required. The Bidders’ representatives who are present shall be requested to sign the record. The omission of a Bidder’s signature on the record shall not invalidate the contents and effect of the record. A copy of the record shall be distributed to all Bidders.

E. Evaluation and Comparison of Bids

26. Confidentiality 26.1 Information relating to the evaluation of bids and recommendation of contract award, shall not be disclosed to bidders or any other persons not officially concerned with the bidding process until information on Contract Award is communication to all Bidders in accordance with ITB 40.

26.2 Any effort by a Bidder to influence the Purchaser in the evaluation or contract award decisions may result in the rejection of its Bid.

26.3 Notwithstanding ITB 26.2, from the time of bid opening to the time of Contract Award, if any Bidder wishes to contact the Purchaser on any matter related to the bidding process, it should do so in writing.

27. Clarification of Bids

27.1 To assist in the examination, evaluation, comparison of the bids, and qualification of the Bidders, the Purchaser may, at its discretion, ask any Bidder for a clarification of its Bid. Any clarification submitted by a Bidder in respect to its Bid and that is not in response to a request by the Purchaser shall not be considered. The Purchaser’s request for clarification and the response shall be in writing. No change, including any voluntary increase or decrease, in the prices or substance of the Bid shall be sought, offered, or permitted, except to confirm the correction of arithmetic errors discovered by the Purchaser in the

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Evaluation of the bids, in accordance with ITB 31.

27.2 If a Bidder does not provide clarifications of its bid by the date and time set in the Purchaser’s request for clarification, its bid may be rejected.

28. Deviations, Reservations, and Omissions

28.1 During the evaluation of bids, the following definitions apply:

(a) “Deviation” is a departure from the requirements specified in the Bidding Documents;

(b) “Reservation” is the setting of limiting conditions or withholding from complete acceptance of the requirements specified in the Bidding Documents; and

(c) “Omission” is the failure to submit part or all of the information or documentation required in the Bidding Documents

29. Determination of Responsiveness

29.1 The Purchaser’s determination of a bid’s responsiveness is to be based on the contents of the bid itself, as defined in ITB 11.

29.2 A substantially responsive Bid is one that meets the requirements of the Bidding Documents without material deviation, reservation, or omission. A material deviation, reservation, or omission is one that:

a) if accepted, would (i) affect in any substantial way the scope, quality, or

performance of the Goods and Related Services specified in the Contract; or

(ii) limit in any substantial way, inconsistent with the Bidding Documents, the Purchaser’s rights or the Bidder’s obligations under the Contract; or

b) if rectified, would unfairly affect the competitive position of other bidders presenting substantially responsive bids.

29.3 The Purchaser shall examine the technical aspects of the bid submitted in accordance with ITB 16 and ITB 17, in particular, to confirm that all requirements of Section VII, Schedule of Requirements have been met without any material deviation or reservation, or omission.

29.4 If a bid is not substantially responsive to the requirements of Bidding Documents, it shall be rejected by the Purchaser and may not subsequently be made responsive by correction of the material deviation, reservation, or omission.

30. Nonconformi-ties, Errors and Omissions

30.1 Provided that a Bid is substantially responsive, the Purchaser may waive any nonconformities in the Bid.

30.2 Provided that a bid is substantially responsive, the Purchaser may request that the Bidder submit the necessary information or documentation, within a reasonable period of time, to rectify nonmaterial nonconformities or omissions in the bid related to


documentation requirements. Such omission shall not be related to any aspect of the price of the Bid. Failure of the Bidder to comply with the request may result in the rejection of its Bid.

30.3 Provided that a bid is substantially responsive, the Purchaser shall rectify quantifiable nonmaterial nonconformities related to the Bid Price. To this effect, the Bid Price shall be adjusted, for comparison purposes only, to reflect the price of a missing or non-conforming item or component.

31. Correction of Arithmetical Errors

31.1 Provided that the Bid is substantially responsive, the Purchaser shall correct arithmetical errors on the following basis:

a) if there is a discrepancy between the unit price and the line item total that is obtained by multiplying the unit price by the quantity, the unit price shall prevail and the line item total shall be corrected, unless in the opinion of the Purchaser there is an obvious misplacement of the decimal point in the unit price, in which case the line item total as quoted shall govern and the unit price shall be corrected;

b) if there is an error in a total corresponding to the addition or subtraction of subtotals, the subtotals shall prevail and the total shall be corrected; and

c) if there is a discrepancy between words and figures, the amount in words shall prevail, unless the amount expressed in words is related to an arithmetic error, in which case the amount in figures shall prevail subject to (a) and (b) above.

31.2 Bidders shall be requested to accept correction of arithmetical errors. Failure to accept the correction in accordance with ITB 31.1, shall result in the rejection of the Bid.

32. Conversion to Single Currency

32.1 For evaluation and comparison purposes, the currency (ies) of the Bid shall be converted in a single currency as specified in the BDS.

33. Margin of Preference

33.1 Unless otherwise specified in the BDS, a margin of preference shall not apply.

34. Evaluation of Bids

34.1 The Purchaser shall use the criteria and methodologies listed in this Clause. No other evaluation criteria or methodologies shall be permitted.

34.2 To evaluate a Bid, the Purchaser shall consider the following:

a) evaluation will be done for Items or Lots (contracts), as specified in the BDS; and the Bid Price as quoted in accordance with clause 14;

b) price adjustment for correction of arithmetic errors in accordance with ITB 31.1;

c) price adjustment due to discounts offered in accordance with ITB 14.3;

d) converting the amount resulting from applying (a) to (c) above, if relevant, to a single currency in accordance with ITB 32;

e) price adjustment due to quantifiable nonmaterial nonconformities in accordance with ITB 30.3;

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f) the additional evaluation factors are specified in Section III, Evaluation and Qualification Criteria;

34.3 The estimated effect of the price adjustment provisions of the Conditions of Contract, applied over the period of execution of the Contract, shall not be taken into account in bid evaluation.

34.4 If these Bidding Documents allows Bidders to quote separate prices for different lots (contracts), the methodology to determine the lowest evaluated price of the lot (contract) combinations, including any discounts offered in the Letter of Bid Form, is specified in Section III, Evaluation and Qualification Criteria

34.5 The Purchaser’s evaluation of a bid will exclude and not take into account:

a) in the case of Goods manufactured in the Purchaser’s Country, sales and other similar taxes, which will be payable on the goods if a contract is awarded to the Bidder;

b) in the case of Goods manufactured outside the Purchaser’s Country, already imported or to be imported, customs duties and other import taxes levied on the imported Good, sales and other similar taxes, which will be payable on the Goods if the contract is awarded to the Bidder;

c) any allowance for price adjustment during the period of execution of the contract, if provided in the bid.

34.6 The Purchaser’s evaluation of a bid may require the consideration of other factors, in addition to the Bid Price quoted in accordance with ITB 14. These factors may be related to the characteristics, performance, and terms and conditions of purchase of the Goods and Related Services. The effect of the factors selected, if any, shall be expressed in monetary terms to facilitate comparison of bids, unless otherwise specified in the BDS from amongst those set out in Section III, Evaluation and Qualification Criteria. The criteria and methodologies to be used shall be as specified in ITB 34.2 (f).

35. Comparison of Bids

35.1 The Purchaser shall compare the evaluated prices of all substantially responsive bids established in accordance with ITB 34.2to determine the lowest evaluated bid. The comparison shall be on the basis of CIP (place of final destination) prices for imported goods and EXW prices, plus cost of inland transportation and insurance to place of destination, for goods manufactured within the Borrower’s country, together with prices for any required installation, training, commissioning and other services. The evaluation of prices shall not take into account custom duties and other taxes levied on imported goods quoted CIP and sales and similar taxes levied in connection with the sale or delivery of goods.

36. Qualification of the Bidder

36.1 The Purchaser shall determine to its satisfaction whether the Bidder that is selected as having submitted the lowest evaluated and substantially responsive bid meets the qualifying criteria specified in Section III, Evaluation and Qualification Criteria.

36.2 The determination shall be based upon an examination of the


documentary evidence of the Bidder’s qualifications submitted by the Bidder, pursuant to ITB 17.

36.3 An affirmative determination shall be a prerequisite for award of the Contract to the Bidder. A negative determination shall result in disqualification of the bid, in which event the Purchaser shall proceed to the next lowest evaluated bid to make a similar determination of that Bidder’s qualifications to perform satisfactorily.

37. Purchaser’s Right to Accept Any Bid, and to Reject Any or All Bids

37.1 The Purchaser reserves the right to accept or reject any bid, and to annul the bidding process and reject all bids at any time prior to contract award, without thereby incurring any liability to Bidders. In case of annulment, all bids submitted and specifically, bid securities, shall be promptly returned to the Bidders.

F. Award of Contract

38. Award Criteria 38.1 Subject to ITB 37.1, the Purchaser shall award the Contract to the Bidder whose bid has been determined to be the lowest evaluated bid and is substantially responsive to the Bidding Documents, provided further that the Bidder is determined to be qualified to perform the Contract satisfactorily.

39. Purchaser’s Right to Vary Quantities at Time of Award

39.1 At the time the Contract is awarded, the Purchaser reserves the right to increase or decrease the quantity of Goods and Related Services originally specified in Section VII, Schedule of Requirements, provided this does not exceed the percentages specified in the BDS, and without any change in the unit prices or other terms and conditions of the bid and the Bidding Documents.

40. Notification of Award

40.1 Prior to the expiration of the period of bid validity, the Purchaser shall notify the successful Bidder, in writing, that its Bid has been accepted. The notification letter (hereinafter and in the Conditions of Contract and Contract Forms called the “Letter of Acceptance”) shall specify the sum that the Purchaser will pay the Supplier in consideration of the supply of Goods (hereinafter and in the Conditions of Contract and Contract Forms called “the Contract Price”). At the same time, the Purchaser shall also notify all other Bidders of the results of the bidding and shall publish in UNDB online the results identifying the bid and lot (contract) numbers and the following information:

(i) name of each Bidder who submitted a Bid;

(ii) bid prices as read out at Bid Opening;

(iii) name and evaluated prices of each Bid that was evaluated;

(iv) name of bidders whose bids were rejected and the reasons for their rejection; and

(v) name of the successful Bidder, and the Price it offered, as well as the duration and summary scope of the contract awarded.

40.2 Until a formal Contract is prepared and executed, the notification of award shall constitute a binding Contract.

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40.3 The Purchaser shall promptly respond in writing to any unsuccessful Bidder who, after notification of award in accordance with ITB 40.1, requests in writing the grounds on which its bid was not selected.

41. Signing of Contract

41.1 Promptly after notification, the Purchaser shall send the successful Bidder the Contract Agreement.

41.2 Within twenty-eight (28) days of receipt of the Contract Agreement, the successful Bidder shall sign, date, and return it to the Purchaser.

41.3 Notwithstanding ITB 41.2 above, in case signing of the Contract Agreement is prevented by any export restrictions attributable to the Purchaser, to the country of the Purchaser, or to the use of the products/goods, systems or services to be supplied, where such export restrictions arise from trade regulations from a country supplying those products/goods, systems or services, the Bidder shall not be bound by its bid, always provided however, that the Bidder can demonstrate to the satisfaction of the Purchaser and of the Bank that signing of the Contact Agreement has not been prevented by any lack of diligence on the part of the Bidder in completing any formalities, including applying for permits, authorizations and licenses necessary for the export of the products/goods, systems or services under the terms of the Contract.

42. Performance Security

42.1 Within twenty eight (28) days of the receipt of notification of award from the Purchaser, the successful Bidder, if required, shall furnish the Performance Security in accordance with the GCC, subject to ITB 34.5, using for that purpose the Performance Security Form included in Section X, Contract Forms, or another Form acceptable to the Purchaser. If the Performance Security furnished by the successful Bidder is in the form of a bond, it shall be issued by a bonding or insurance company that has been determined by the successful Bidder to be acceptable to the Purchaser. A foreign institution providing a bond shall have a correspondent financial institution located in the Purchaser’s Country.

42.2 Failure of the successful Bidder to submit the above-mentioned Performance Security or sign the Contract shall constitute sufficient grounds for the annulment of the award and forfeiture of the Bid Security. In that event the Purchaser may award the Contract to the next lowest evaluated Bidder, whose bid is substantially responsive and is determined by the Purchaser to be qualified to perform the Contract satisfactorily.

Section II. Bid Data Sheet (BDS)ITB Clause Reference

A. General

ITB 1.1 The reference number of the Invitation for Bids is:IFB No.UGC/HEQEP/Procurement/G14-AF/2017/1181 Date: 04 October, 2017

ITB 1.1 The Purchaser is: Higher Education Quality Enhancement Project, University Grants Commission of Bangladesh, Ministry of Education, Government of Bangladesh


ITB 1.1 The name of the ICB is: Establishment of Distance Learning Theatre/Collaboration Centre in Higher Educational and Research Institutions.The identification number of the ICB is: G14-AFThe number and identification of lots (contracts)comprising this ICB is: Single Lot

ITB 2.1 The Borrower is: People’s Republic of Bangladesh

ITB 2.1 Loan or Financing Agreement amount: US$ 81 million& US$ 125 million (additional financing)

ITB 2.1 The name of the Project is: Higher Education Quality Enhancement Project (HEQEP)

ITB 4.1 Maximum number of members in the JV shall be: Three (03)

IITB 4.4 A list of debarred firms and individuals is available on the Bank’s external web-site:www.worldbank.org/debarr

B. Contents of Bidding Documents

ITB 7.1 For C larification of bid purposes only, the Purchaser’s address is:

Attention: Project DirectorHigher Education Quality Enhancement Project (HEQEP)University Grants Commission of BangladeshAddress: Office of the Project DirectorHigher Education Quality Enhancement ProjectDhaka Trade Centre 99, Kazi Nazrul Islam Avenue, Kawran Bazar

Floor: 8th

City: Dhaka

ZIP Code:1215

Country: : Bangladesh

Telephone: +880-2-8189020

Facsimile number: +880-2-8189021

Electronic mail address: [email protected]

Requests for clarification should be received by the Employer no later than: 28days from the publication of IFB

ITB 7.1 Web page:www.cptu.gov.bd,www.devbusiness.com, www.heqep-ugc.gov.bd

C. Preparation of Bids

ITB 10.1 The language of the bid is: “English”

All correspondence exchange shall be in English language.

Language for translation of supporting documents and printed literature is English

ITB 11.1 (j) The Bidder shall submit the following additional documents in its bid: None

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http://www.heqep-ugc.gov.bd/

http://www.devbusiness.com/

http://www.cptu.gov.bd/

http://www.worldbank.org/debarr


ITB 13.1 Alternative Bids “shall not be” considered.

ITB 14.5 The prices quoted by the Bidder “shall not” be subject to adjustment during the performance of the Contract.

ITB 14.6 Prices quoted for each lot (contract) shall correspond at least to100 percent of the items specified for each lot (contract).

Prices quoted for each item of a lot shall correspond at least to 100 percent of the quantities specified for this item of a lot.

ITB 14.7 The Incoterms edition is:

Incoterms 2010

ITB 14.8 (b) (i)

For foreign goods priced on a CIP (named place of destination) basis:

(i) The supplier will be responsible for delivering the goods to the named places in the country of the purchaser, and pays all costs in bringing the goods to the destination including clearing the Goods from customs, all taxes, stamps, duties, levies, and fees imposed in the Purchaser’s country.

(ii) Only Customs Duty, Regulatory Duty, Supplementary Duty, Value Added Tax (VAT), Advanced Income Tax, Advanced Trade VAT imposed at the port of Purchaser’s country shall be reimbursed upon submission of the invoice supported with the copy of assessment by the Customs authority.

(iii) On the other hand C&F Charge, Income Tax on C&F Commission, VAT on C&F Commission, Document Processing Fee, Container Scanning Fee, Port charge, Container charge, Fines/ Penalties/ Demurrage Charge etc. if any are the liability of the supplier.

ITB 14.8 (b) (i) and (c) (v)

Place of Destination: The place of destination shall be the Project Sites (list is pro-vided in the Schedule of Requirements in Technical Specification).


ITB 14.8 (b) (ii)

The supplier shall be responsible for payment of all sort of inland transportation, insurance and related local costs incidental to the delivery of the Goods and hence all these costs are to be included in price of Goods.

Whatever written regarding payment of Duties and Taxes in any part of the document the following shall prevail:

The Supplier shall be responsible for payment of all sort of duties, stamps, all type of direct and indirect taxes like import tax, Value Added Tax (VAT), Advanced Income Tax (AIT), Trade VAT etc. as well as payment for custom clearances and other levies payable for both Goods and Services from outside Purchaser’s Country and Goods and Services supplied locally.

Only Customs Duty, Regulatory Duty, Supplementary Duty, Value Added Tax (VAT), Advanced Income Tax, Advanced Trade VAT imposed at the port of Purchaser’s country shall be reimbursed upon submission of the invoice supported with the copy of assessment by the Customs authority. On the other hand the aforesaid charges/Duties/Taxes/such other levies imposed outside the Purchaser’s country and C&F Charge, Income Tax on C&F Commission, VAT on C&F Commission, Document Processing Fee, Container Scanning Fee, Port charge, Container charge, Fines/ Penalties/ Demurrage Charge etc. if any in all ports are the liability of the supplier.

ITB 14.8 (a) (iii);(b)(ii) and (c)(v)

“Final destination (Project Site)”: As specified in the Technical Specification.

ITB 15.1 The prices shall be quoted by the bidder in: Bangladeshi Taka (BDT) for local portion.

The Bidder “is” required to quote in the currency of the Purchaser’s Country the portion of the bid price that corresponds to expenditures incurred in that currency.

ITB 15.2 The Bidder may express its price no more than three freely convertible foreign currencies in addition to the currency of the Purchaser’s Country.

ITB 16.4 Period of time the Goods are expected to be functioning (for the purpose of spare parts): 10 Years

ITB 17.2 (a)

Manufacturer’s authorization is: Required for MCU, Camera, CODEC, Display Unit, and Audio Amplifier from Manufacturer.

ITB 17.2 (b)

After sales service is: “required”

ITB 18.1 The bid validity period shall be 182 days.

ITB 18.3 (a)

The bid price shall be adjusted by the following factor(s):Not Applicable

ITB 19.1 A Bid Security “shall be” required.A Bid-Securing Declaration “shall not be” required.

If a bid security shall be required, the amount and currency of the bid security shall be BDT 60,00,000.00 (Sixty Lac) or US$75,000.00 (US Dollar Seventy

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Five Thousand) only

ITB 19.3 (d)

Other types of acceptable securities: “None”

ITB 20.1 In addition to the original of the bid, the number of copies is: Two (02)

ITB 20.2 The written confirmation of authorization to sign on behalf of the Bidder shall consist of: Authorization letter required to demonstrate the authority of the signatory to sign the bid

D. Submission and Opening of Bids

ITB 22.1 For bid submission purposes only, the Purchaser’s address is:Attention: Project DirectorHigher Education Quality Enhancement Project (HEQEP)University Grants Commission of BangladeshStreet Address: Office of the Project DirectorHigher Education Quality Enhancement ProjectDhaka Trade Centre (8th Floor)

99, Kazi Nazrul Islam Avenue, Kawran Bazar

Floor: 8th

City: Dhaka

ZIP/Postal Code: 1215

Country: Bangladesh

The deadline for bid submission is: Date: 30 November, 2017Time: 14:00 Hours Bangladesh Standard Time (BST=GMT+6 hrs.)

Bidders “shall not” have the option of submitting their bids electronically.

ITB 25.1 The bid opening shall take place at: Office of the Project DirectorHigher Education Quality Enhancement Project

Street Address: 99, Kazi Nazrul Islam Avenue, Kawran Bazar

Floor/ number: 8th floor

City: Dhaka

Country: BangladeshDate: 30 November, 2017; Time: 14:00 Hours Bangladesh Standard Time (BST=GMT+6 hrs.).

ITB 25.3 The Letter of Bid and Price Schedules shall be initialed by Three (3) representatives of the Purchaser conducting Bid opening. Each Bid shall be initialed by all representatives and shall be numbered, any modification to the unit or total price shall be initialed by the Representative of the Employer

E. Evaluation and Comparison of Bids

ITB 32.1 The currency that shall be used for bid evaluation and comparison purposes to convert all bid prices expressed in various currencies into a single currency is: Bangladesh Taka


The source of exchange rate shall be: Bangladesh Bank webpage at www.bb.org.bd/econdata/exchangerate.phpThe date for the exchange rate shall be: The selling exchange rate of the date of bid opening

ITB 33.1 A margin of domestic preference “shall” apply. If a margin of preference applies, the application methodology shall be defined in Section III – Evaluation and Qualification Criteria.

ITB 34.2(a) Evaluation will be done for Single Lot(contracts)Bids will be evaluated in Single Lot. If a Price Schedule shows items listed but not priced, their prices shall be assumed to be included in the prices of other items. An item not listed in the Price Schedule shall be assumed to be not included in the bid, and provided that the bid is substantially responsive, the average price of the item quoted by substantially responsive bidders will be added to the bid price and the equivalent total cost of the bid so determined will be used for price comparison.

ITB 34.6 The adjustments shall be determined using the following criteria, from amongst those set out in Section III, Evaluation and Qualification Criteria: Not Applicable

F. Award of Contract

ITB 39.1 The maximum percentage by which quantities may be increased is: 20%The maximum percentage by which quantities may be decreased is: 20%

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http://www.bb.org.bd/econdata/exchangerate.php

30


This Section contains all the criteria that the Purchaser shall use to evaluate a bid and qualify the Bidders. in accordance with ITB 34 and ITB 36, no other factors, methods or criteria shall be used.

[The Purchaser shall select the criteria deemed appropriate for the procurement process, insert the appropriate wording using the samples below or other acceptable wording, and delete the text in italics]

Contents1. Margin of Preference (ITB 33)............................................................................................31

2. Evaluation(ITB 34)..............................................................................................................31

3. Qualification(ITB 36)..........................................................................................................33


1. Margin of Preference (ITB 33)

If the Bidding Data Sheet so specifies, the Purchaser will grant a margin of preference to goods manufactured in the Purchaser’s country for the purpose of bid comparison, in accordance with the procedures outlined in subsequent paragraphs.

Bids will be classified in one of three groups, as follows:

(a) Group A: Bids offering goods manufactured in the Purchaser’s Country, for which (i) labor, raw materials, and components from within the Purchaser’s Country account for more than thirty (30) percent of the EXW price; and (ii) the production facility in which they will be manufactured or assembled has been engaged in manufacturing or assembling such goods at least since the date of bid submission.

(b) Group B: All other bids offering Goods manufactured in the Purchaser’s Country.

(c) Group C: Bids offering Goods manufactured outside the Purchaser’s Country that have been already imported or that will be imported.

To facilitate this classification by the Purchaser, the Bidder shall complete whichever version of the Price Schedule furnished in the Bidding Documents is appropriate provided, however, that the completion of an incorrect version of the Price Schedule by the Bidder shall not result in rejection of its bid, but merely in the Purchaser’s reclassification of the bid into its appropriate bid group.

The Purchaser will first review the bids to confirm the appropriateness of, and to modify as necessary, the bid group classification to which bidders assigned their bids in preparing their Bid Forms and Price Schedules.

All evaluated bids in each group will then be compared to determine the lowest evaluated bid of each group. Such lowest evaluated bids shall be compared with each other and if as a result of this comparison a bid from Group A or Group B is the lowest, it shall be selected for the award.

If as a result of the preceding comparison, the lowest evaluated bid is a bid from Group C, all bids from Group C shall be further compared with the lowest evaluated bid from Group A after adding to the evaluated price of goods offered in each bid from Group C, for the purpose of this further comparison only, an amount equal to 15% (fifteen percent) of the respective CIP bid price for goods to be imported and already imported goods. Both prices shall include unconditional discounts and be corrected for arithmetical errors. If the bid from Group A is the lowest, it shall be selected for award. If not, the lowest evaluated bid from Group C shall be selected as paragraph above.”

2. Evaluation(ITB 34)

2.1. Evaluation Criteria (ITB 34.6) [Not applicable for this procurement]The Purchaser’s evaluation of a bid may take into account, in addition to the Bid Price quoted in accordance with ITB Clause 14.8, one or more of the following factors as specified in ITB34.2(f) and in BDS referring to ITB34.6, using the following criteria and methodologies.

(a) Delivery schedule. (as per Incoterms specified in the BDS)

The Goods specified in the List of Goods are required to be delivered within the acceptable time range (after the earliest and before the final date, both dates inclusive) specified in Section VII, Schedule of Requirements. No credit will be given to deliveries before the earliest date, and bids offering delivery after the final date shall be treated as nonresponsive. Within this acceptable period, an adjustment, as specified in BDS 34.6, will be added, for evaluation purposes only, to the bid price of bids offering deliveries later than the “Earliest Delivery Date” specified in Section VII, Schedule of Requirements.

31

Section III. Evaluation and Qualification Criteria 32

(b) Deviation in payment schedule. [Not applicable]

(i) Bidders shall state their bid price for the payment schedule outlined in the SCC. Bids shall be evaluated on the basis of this base price. Bidders are, however, permitted to state an alternative payment schedule and indicate the reduction in bid price they wish to offer for such alternative payment schedule. The Purchaser may consider the alternative payment schedule and the reduced bid price offered by the Bidder selected on the basis of the base price for the payment schedule outlined in the SCC.

or

(ii) The SCC stipulates the payment schedule specified by the Purchaser. If a bid deviates from the schedule and if such deviation is considered acceptable to the Purchaser, the bid will be evaluated by calculating interest earned for any earlier payments involved in the terms outlined in the bid as compared with those stipulated in the SCC, at the rate per annum specified in BDS 34.6.

(c)Cost of major replacement components, mandatory spare parts, and service. [Not applicable](i) The list of items and quantities of major assemblies, components, and selected spare parts,

likely to be required during the initial period of operation specified in the BDS16.4,is in the List of Goods. An adjustment equal to the total cost of these items, at the unit prices quoted in each bid, shall be added to the bid price, for evaluation purposes only.

or

(ii) The Purchaser will draw up a list of high-usage and high-value items of components and spare parts, along with estimated quantities of usage in the initial period of operation specified in the BDS 16.4. The total cost of these items and quantities will be computed from spare parts unit prices submitted by the Bidder and added to the bid price, for evaluation purposes only.

(d) Availability in the Purchaser’s Country of spare parts and after sales services for equipment offered in the bid.

An adjustment equal to the cost to the Purchaser of establishing the minimum service facilities and parts inventories, as outlined in BDS 34.6, if quoted separately, shall be added to the bid price, for evaluation purposes only.

(e) Projected operating and maintenance costs.

Operating and maintenance costs. An adjustment to take into account the operating and maintenance costs of the Goods will be added to the bid price, for evaluation purposes only, if specified in BDS 34.6. The adjustment will be evaluated in accordance with the methodology specified in the BDS34.6.

(f) Performance and productivity of the equipment.

(i) Performance and productivity of the equipment. An adjustment representing the capitalized cost of additional operating costs over the life of the plant will be added to the bid price, for evaluation purposes if specified in the BDS34.6. The adjustment will be evaluated based on the drop in the guaranteed performance or efficiency offered in the bid below the norm of 100, using the methodology specified in BDS 34.6.

or

(ii) An adjustment to take into account the productivity of the goods offered in the bid will be added to the bid price, for evaluation purposes only, if specified in BDS 34.6. The adjustment


will be evaluated based on the cost per unit of the actual productivity of goods offered in the bid with respect to minimum required values, using the methodology specified in BDS 34.6.

(g) Specific additional criteria

Other specific additional criteria to be considered in the evaluation, and the evaluation method shall be detailed in BDS 34.6]

2.2. Multiple Contracts (ITB 34.4) [Not applicable for this procurement]

The Purchaser shall award multiple contracts to the Bidder that offers the lowest evaluated combination of bids (one contract per bid) and meets the post-qualification criteria (this Section III, Sub-Section ITB 36.1 Post-Qualification Requirements)

The Purchaser shall:

(a) evaluate only lots or contracts that include at least the percentages of items per lot and quantity per item as specified in ITB 14.8

(b) take into account:

42.2.1.1 the lowest-evaluated bid for each lot and

(ii) the price reduction per lot and the methodology for its application as offered by the Bidder in its bid”

2.3. Alternative Bids (ITB 13.1)[Not applicable for this procurement]

An alternative if permitted under ITB 13.1, will be evaluated as follows: Not applicable

3. Qualification(ITB 36)

3.1. Post qualification Requirements (ITB 36.1)

After determining the lowest-evaluated bid in accordance with ITB 35.1, the Purchaser shall carry out the post qualification of the Bidder in accordance with ITB 36, using only the requirements specified. Requirements not included in the text below shall not be used in the evaluation of the Bidder’s qualifications.

(A) Financial Capability of the Bidder

The Bidder at the time of bid submission should have

(i) Liquid Asset or working capital or credit facility or their combination

The Bidder (in case of JV, each partner must meet at least 25% and lead partner at least 40% of the requirement) should have at least the amount of liquid asset or working capital or credit facility or their combination mentioned below:US$ 3.00 (Three) million or equivalent in any freely convertible currency(ies)

(B) Experience and Technical Capacity of the Bidder

The Bidder will furnish documentary evidence that it meets the following requirements:

33

Section III. Evaluation and Qualification Criteria 34

(i) General Experience:

The Bidder (in case of JV, each partner) should have at least five (5) years of general experience in supplying, installing and commissioning of Video Conferencing System/Data Networking Equipment under contracts in the role of Contractor or Supplier (i.e. years counting backward from the date of IFB publication).

(ii) Specific Experience:

(a) The Bidder (in case of JV, lead partner) will at-least have experience of supplying, installing and commissioning of Video Conferencing System/Data Networking Equipment as contractor or supplier having a total value of at least US $ 3.5 million or equivalent under maximum 3 Contracts within the last 5 (five) years i.e years counting backward from the date of publication of IFB in the newspaper.

(b) The Bidder (in case of JV, lead partner) shall have experience of supplying, installing and commissioning of Video Conferencing System/Data Networking Equipment in Bangladesh or any other country as International contractor / supplier having a value of US $ 1.5 million or equivalent in a single contract within last 3 (three) years i.e years counting backward from the date of publication of IFB in the newspaper.

(c) If the Bidder proposes to use Subcontractors for the provision of certain key services, written agreements by the proposed firms to provide these services in case of contract(s) resulting from this bidding are required for the following types/categories of services: Subcontracting may be allowed for interior renovation/decoration/furnishing of the Distance Learning Theater/Collaboration Center.

(iii) Documentary Evidence

The Bidder shall furnish documentary evidence to demonstrate that the Goods it offers meet the following usage requirement:(a) The Technical Specification Compliance Sheet (Form) for the offered items using the

form furnished in Section-iv;(b) Original Catalogue of the offered product;(c) Undertaking by the Manufacturer that the spares for the equipment shall be available

for at least 10 years from the date of supply.(d) Bilateral agreement between manufacturer & the Bidder for MCU, Camera, CODEC,

Display Unit, and Audio Amplifier (as per the form furnished in Section-iv) where Bidder is not Manufacturer.

(e) Local agent declaration and agreement: (f) a declaration containing name and contact details of the local agent (if applicable), the

responsible activities and reason for commission or gratuity payment, and the amount and currency of such commission or gratuity.

(g) Agreement with the local agent.

(iv ) Manufacturer’s Capability and Capacity: The Bidder shall furnish documentary evidence that the proposed Manufacturer(s) meets the following requirements (if bidder itself is the manufacturer, then it shall meet the following requirements):

(a) Manufacturer has manufactured and marketed similar Goods for at least last five (5) years [years counting backward from the date of bid submission deadline];

(b) The manufacturer should have annual manufacturing capacity of equipment at least three (3) times of offered quantities of the MCU, Camera, CODEC, Display Unit, and Audio Amplifier.

35

Section IV. Bidding Forms

Table of Forms

Letter of Bid...........................................................................................................................36

Bidder Information Form.....................................................................................................38

Bidder’s JV Members Information Form...........................................................................39

Price Schedule: Goods Manufactured Outside the Purchaser’s Country, to be Imported......... 41

Price Schedule: Goods Manufactured Outside the Purchaser’s Country, already imported*....42

Price Schedule: Goods Manufactured in the Purchaser’s Country..................................43

Price and Completion Schedule - Related Services............................................................44

Form of Bid Security.............................................................................................................45

Form of Bid Security (Bid Bond).........................................................................................46

Form of Bid-Securing Declaration.......................................................................................47

Manufacturer’s Authorization.............................................................................................48

36 Section IV Bidding Forms

Letter of BidThe Bidder must prepare the Letter of Bid on stationery with its letterhead clearly showing the Bidder’s complete name and address.

Note: All italicized text is for use in preparing these form and shall be deleted from the final products.

Date: [insert date (as day, month and year) of Bid Submission]ICB No.: [ insert number of bidding process ] Invitation for Bid No.: [insert identification]Alternative No.:[insert identification No if this is a Bid for an alternative]

To: [insert complete name of Purchaser]

(a) We have examined and have no reservations to the Bidding Documents, including Addenda issued in accordance with Instructions to Bidders (ITB 8) ;

(b) We meet the eligibility requirements and have no conflict of interest in accordance with ITB 4;

(c) We havenot been suspended nor declared ineligible by the Purchaser based on execution of a Bid Securing Declaration in the Purchaser’s country in accordance with ITB 4.6

(d) We offer to supplyin conformity with the Bidding Documents and in accordance with the Delivery Schedules specified in the Schedule of Requirements the following Goods:[ insert a brief description of the Goods and Related Services ] ;

(e) The total price of our Bid, excluding any discounts offered in item (f) below is:

In case of only one lot, total price of the Bid [insert the total price of the bid in words and figures, indicating the various amounts and the respective currencies];

In case of multiple lots, total price of each lot [insert the total price of each lot in words and figures, indicating the various amounts and the respective currencies];

In case of multiple lots, total price of all lots (sum of all lots) [insert the total price of all lots in words and figures, indicating the various amounts and the respective currencies];

(f) The discounts offered and the methodology for their application are:

(i) The discounts offered are: [Specify in detail each discount offered. ]

(ii) The exact method of calculations to determine the net price after application of discounts is shown below:[ Specify in detail the method that shall be used to apply the discounts ];

(g) Our bid shall be valid for a period of [specify the number of calendar days] days from the date fixed for the bid submission deadline in accordance with the Bidding Documents, and it shall remain binding upon us and may be accepted at any time before the expiration of that period;

(h) If our bid is accepted, we commit to obtain a performance security in accordance with the Bidding Documents;

Section IV Bidding Forms

(i) We are not participating, as a Bidder or as a subcontractor, in more than one bid in this bidding process in accordance with ITB 4.2(e), other than alternative bids submitted in accordance with ITB 13;

(j) We, along with any of our subcontractors, suppliers, consultants, manufacturers, or service providers for any part of the contract, are not subject to, and not controlled by any entity or individual that is subject to, a temporary suspension or a debarment imposed by a member of the World Bank Group or a debarment imposed by the World Bank Group in accordance with the Agreement for Mutual Enforcement of Debarment Decisions between the World Bank and other development banks. Further, we are not ineligible under the Employer’s country laws or official regulations or pursuant to a decision of the United Nations Security Council;

(k) We are not a government owned entity/ We are a government owned entity but meet the requirements of ITB 4.5;1

(l) We have paid, or will pay the following commissions, gratuities, or fees with respect to the bidding process or execution of the Contract: [insert complete name of each Recipient, its full address, the reason for which each commission or gratuity was paid and the amount and currency of each such commission or gratuity]

Name of Recipient Address Reason Amount

(If none has been paid or is to be paid, indicate “none.”)

(m) We understand that this bid, together with your written acceptance thereof included in your notification of award, shall constitute a binding contract between us, until a formal contract is prepared and executed; and

(n) We understand that you are not bound to accept the lowest evaluated bid or any other bid that you may receive.

(o) We hereby certify that we have taken steps to ensure that no person acting for us or on our behalf will engage in any type of fraud and corruption

Name of the Bidder* [insert complete name of person signing the Bid]

Name of the person duly authorized to sign the Bid on behalf of the Bidder** [insert complete name of person duly authorized to sign the Bid]

Title of the person signing the Bid [insert complete title of the person signing the Bid]

Signature of the person named above [ insert signature of person whose name and capacity are shown above ]

Date signed _[insert date of signing] day of [insert month], [insert year]*: In the case of the Bid submitted by joint venture specify the name of the Joint Venture as Bidder**: Person signing the Bid shall have the power of attorney given by the Bidder to be attached with the Bid Schedules.

1 Bidder to use as appropriate

37


Bidder Information Form[The Bidder shall fill in this Form in accordance with the instructions indicated below. No alterations to its format shall be permitted and no substitutions shall be accepted.]

Date: [insert date (as day, month and year) of Bid Submission] ICB No.: [insert number of bidding process]

Alternative No.: [insert identification No if this is a Bid for an alternative]

Page ________ of_ ______ pages

1. Bidder’s Name [insert Bidder’s legal name]

2. In case of JV, legal name of each member : [insert legal name of each member in JV]

3. Bidder’s actual or intended country of registration: [insert actual or intended country of registration]

4. Bidder’s year of registration: [insert Bidder’s year of registration]

5. Bidder’s Address in country of registration: [insert Bidder’s legal address in country of registration]

6. Bidder’s Authorized Representative Information

Name: [insert Authorized Representative’s name]

Address: [insert Authorized Representative’s Address]

Telephone/Fax numbers: [insert Authorized Representative’s telephone/fax numbers]

Email Address: [insert Authorized Representative’s email address]

7. Attached are copies of original documents of[check the box(es) of the attached original documents]

Articles of Incorporation (or equivalent documents of constitution or association), and/or documents of registration of the legal entity named above, in accordance with ITB 4.3.

In case of JV, letter of intent to form JV or JV agreement, in accordance with ITB 4.1.

In case of Government-owned enterprise or institution, in accordance with ITB 4.5 documents establishing:

Legal and financial autonomy Operation under commercial law Establishing that the Bidder is not dependent agency of the Purchaser

2. Included are the organizational chart, a list of Board of Directors, and the beneficial ownership.

Section IV Bidding Forms

Bidder’s JV Members Information Form

[The Bidder shall fill in this Form in accordance with the instructions indicated below. The following table shall be filled in for the Bidder and for each member of a Joint Venture]].

Date: [insert date (as day, month and year) of Bid Submission] ICB No.: [insert number of bidding process]


Page ________ of_ ______ pages

1. Bidder’s Name: [insert Bidder’s legal name]

2. Bidder’s JV Member’s name: [insert JV’s Member legal name]

3. Bidder’s JV Member’s country of registration: [insert JV’s Member country of registration]

4. Bidder’s JV Member’s year of registration: [insert JV’s Member year of registration]

5. Bidder’s JV Member’s legal address in country of registration: [insert JV’s Member legal address in country of registration]

6. Bidder’s JV Member’s authorized representative information

Name: [insert name of JV’s Member authorized representative]

Address: [insert address of JV’s Member authorized representative]

Telephone/Fax numbers: [insert telephone/fax numbers of JV’s Member authorized representative]

Email Address: [insert email address of JV’s Member authorized representative]

7. Attached are copies of original documents of[check the box(es) of the attached original documents]

Articles of Incorporation (or equivalent documents of constitution or association), and/or registration documents of the legal entity named above, in accordance with ITB 4.3.

In case of a Government-owned enterprise or institution, documents establishing legal and financial autonomy, operation in accordance with commercial law, and absence of dependent status, in accordance with ITB 4.5.

2. Included are the organizational chart, a list of Board of Directors, and the beneficial ownership.

39

40

Price Schedule Forms[The Bidder shall fill in these Price Schedule Forms in accordance with the instructions indicated. The list of line items in column 1 of the Price Schedules shall coincide with the List of Goods and Related Services specified by the Purchaser in the Schedule of Requirements.]

Section IV Bidding Forms 41

Price Schedule: Goods Manufactured Outside the Purchaser’s Country, to be Imported

(Group C bids, goods to be imported)

Currencies in accordance with ITB 15

Date:_________________________ICB No: _____________________

Alternative No: ________________Page N ______ of ______

1 2 3 4 5 6 7 8 9Line ItemN

Description of Goods Country of Origin

Delivery Date as

defined by Incoterms

Quantity and physical unit

Unit price CIP[insert place of

destination]in accordance with ITB

14.8(b)(i)

CIP Price per line item

(Col. 5x6)

Price per line item for inland transportation and other services required in the Purchaser’s country to convey the Goods to their final destination specified

in BDS

Total Price per Line item (Col. 7+8)

[insert number of the item]

[insert name of good] [insert country of origin of the Good]

[insert quoted Delivery Date]

[insert number of units to be supplied and name of the physical unit]

[insert unit price CIP per unit]

[insert total CIP price per line item]

[insert the corresponding price per line item]

[insert total price of the line item]

Total Price

Name of Bidder [insert complete name of Bidder] Signature of Bidder [signature of person signing the Bid] Date [Insert Date]


Price Schedule: Goods Manufactured Outside the Purchaser’s Country, already imported*

(Group C bids, Goods already imported)


Date:_________________________ICB No: _____________________Alternative No: ________________Page N ______ of ______

1 2 3 4 5 6 7 8 9 10 11 12Line Item

NDescription of Goods Country of

OriginDelivery Date as

defined by Incoterms

Quantity and

physical unit

Unit price including

Custom Duties and Import

Taxes paid, in accordance with ITB 14.8(c)(i)

Custom Duties and Import Taxes paid per unit in accordance with ITB 14.8(c)(ii) , [to be supported by documents]

Unit Price net of custom duties and

import taxes, in accordance

with ITB 148 (c) (iii)

(Col. 6 minus Col.7)

Price per line item net of

Custom Duties and Import

Taxes paid, in accordance with ITB 14.8(c)(i)

(Col. 58)

Price per line item for inland

transportation and other services required in the

Purchaser’s country to convey the goods

to their final destination, as

specified in BDS in accordance with ITB 14.8 (c)(v)

Sales and other taxes paid or

payable per item if Contract is awarded (in

accordance with ITB 14.8(c)(iv)

Total Price per line item

(Col. 9+10)


[insert name of Goods]

[insert country of origin of the Good]

[insert quoted Delivery Date]


[insert unit price per unit]

[insert custom duties and taxes paid per unit]

[insert unit price net of custom duties and import taxes]

[ insert price per line item net of custom duties and import taxes]

[insert price per line item for inland transportation and other services required in the Purchaser’s country]

[insert sales and other taxes payable per item if Contract is awarded]

[insert total price per line item]

Total Bid Price

Name of Bidder [insert complete name of Bidder] Signature of Bidder [signature of person signing the Bid] Date [insert date]

* [For previously imported Goods, the quoted price shall be distinguishable from the original import value of these Goods declared to customs and shall include any rebate or mark-up of the local agent or representative and all local costs except import duties and taxes, which have been and/or have to be paid by the Purchaser. For clarity the bidders are asked to quote the price including import duties, and additionally to provide the import duties and the price net of import duties which is the difference of those values.]


Price Schedule: Goods Manufactured in the Purchaser’s Country

Purchaser’s Country

______________________

(Group A and B bids)


Date:_________________________ICB No: _____________________Alternative No: ________________Page N ______ of ______

1 2 3 4 5 6 7 8 9 10Line ItemN

Description of Goods Delivery Date as defined by

Incoterms

Quantity and

physical unit

Unit price EXW

Total EXW price per line

item(Col. 45)

Price per line item for inland transportation and other services required in

the Purchaser’s Country to convey the Goods to their

final destination

Cost of local labor, raw materials and components from with origin in the

Purchaser’s Country% of Col. 5

Sales and other taxes payable per line item if Contract is

awarded (in accordance with ITB 14.8(a)(ii)

Total Price per line item

(Col. 6+7)


[insert name of Good] [insert quoted Delivery Date]


[insert EXW unit price]

[insert total EXW price per line item]

[insert the corresponding price per line item]

[Insert cost of local labor, raw material and components from within the Purchase’s country as a % of the EXW price per line item]

[insert sales and other taxes payable per line item if Contract is awarded]

[insert total price per item]

Total Price


43


Price and Completion Schedule - Related Services

Currencies in accordance with ITB 15Date:_________________________ICB No: _____________________Alternative No: ________________Page N ______ of ______

1 2 3 4 5 6 7Service

NDescription of Services (excludes inland transportation and other services required in the Purchaser’s country

to convey the goods to their final destination)

Country of Origin

Delivery Date at place of Final destination

Quantity and physical unit Unit price Total Price per Service (Col. 5*6 or estimate)

[insert number of the Service ]

[insert name of Services] [insert country of origin of the Services]

[insert delivery date at place of final destination per Service]


[insert unit price per item]

[insert total price per item]

Total Bid Price



Form of Bid Security(Bank Guarantee)

[The bank shall fill in this Bank Guarantee Form in accordance with the instructions indicated.]

[Guarantor letterhead or SWIFT identifier code]

Beneficiary: [Purchaser to insert its name and address]

IFB No.: [Purchaser to insert reference number for the Invitation for Bids]

Alternative No.: [Insert identification No if this is a Bid for an alternative]

Date:[Insert date of issue]

BID GUARANTEE No.:[Insert guarantee reference number]

Guarantor: [Insert name and address of place of issue, unless indicated in the letterhead]

We have been informed that ______ [insert name of the Bidder, which in the case of a joint venture shall be the name of the joint venture (whether legally constituted or prospective) or the names of all members thereof] (hereinafter called "the Applicant") has submitted or will submit to the Beneficiary its bid (hereinafter called "the Bid") for the execution of ________________ under Invitation for Bids No. ___________ (“the IFB”).

Furthermore, we understand that, according to the Beneficiary’s conditions, bids must be supported by a bid guarantee.

At the request of the Applicant, we, as Guarantor, hereby irrevocably undertake to pay the Beneficiary any sum or sums not exceeding in total an amount of ___________ (____________) upon receipt by us of the Beneficiary’s complying demand, supported by the Beneficiary’s statement, whether in the demand itself or a separate signed document accompanying or identifying the demand, stating that either the Applicant:

(a) has withdrawn its Bid during the period of bid validity set forth in the Applicant’s Letter of Bid (“the Bid Validity Period”), or any extension thereto provided by the Applicant; or

(b) having been notified of the acceptance of its Bid by the Beneficiary during the Bid Validity Period or any extension thereto provided by the Applicant, (i) has failed to execute the contract agreement, or (ii) has failed to furnish the performance security, in accordance with the Instructions to Bidders (“ITB”) of the Beneficiary’s bidding document.

This guarantee will expire: (a) if the Applicant is the successful bidder, upon our receipt of copies of the contract agreement signed by the Applicant and the performance security issued to the Beneficiary in relation to such contract agreement; or (b) if the Applicant is not the successful bidder, upon the earlier of (i) our receipt of a copy of the Beneficiary’s notification to the Applicant of the results of the bidding process; or (ii)twenty-eight days after the end of the Bid Validity Period.

Consequently, any demand for payment under this guarantee must be received by us at the office indicated above on or before that date.

This guarantee is subject to the Uniform Rules for Demand Guarantees (URDG) 2010 Revision, ICC Publication No. 758.

_____________________________

[Signature(s)]Note: All italicized text is for use in preparing this form and shall be deleted from the final product.

46

Form of Bid Security (Bid Bond)[The Surety shall fill in this Bid Bond Form in accordance with the instructions indicated.]

BOND NO. ______________________BY THIS BOND [name of Bidder] as Principal (hereinafter called “the Principal”), and [name, legal title, and address of surety], authorized to transact business in [name of country of Purchaser], as Surety (hereinafter called “the Surety”), are held and firmly bound unto [name of Purchaser] as Obligee (hereinafter called “the Purchaser”) in the sum of [amount of Bond]1

[amount in words], for the payment of which sum, well and truly to be made, we, the said Principal and Surety, bind ourselves, our successors and assigns, jointly and severally, firmly by these presents.WHEREAS the Principal has submitted or will submit a written Bid to the Purchaser dated the ___ day of ______, 20__, for the supply of [name of Contract] (hereinafter called the “Bid”).

NOW, THEREFORE, THE CONDITION OF THIS OBLIGATION is such that if the Principal:

(a) has withdrawn its Bid during the period of bid validity set forth in the Principal’s Letter of Bid (“the Bid Validity Period”), or any extension thereto provided by the Principal; or

(b) having been notified of the acceptance of its Bid by the Purchaser during the Bid Validity Period or any extension thereto provided by the Principal; (i) failed to execute the contract agreement; or (ii) has failed to furnish the Performance Security, in accordance with the Instructions to Bidders (“ITB”) of the Purchaser’s bidding document.

then the Surety undertakes to immediately pay to the Purchaser up to the above amount upon receipt of the Purchaser’s first written demand, without the Purchaser having to substantiate its demand, provided that in its demand the Purchaser shall state that the demand arises from the occurrence of any of the above events, specifying which event(s) has occurred.

The Surety hereby agrees that its obligation will remain in full force and effect up to and including the date 28 days after the date of expiration of the Bid Validity Period set forth in the Principal’s Letter of Bid or any extension thereto provided by the Principal.

IN TESTIMONY WHEREOF, the Principal and the Surety have caused these presents to be executed in their respective names this ____ day of ____________ 20__.

Principal: _______________________ Surety: _____________________________Corporate Seal (where appropriate)

_______________________________ ____________________________________(Signature) (Signature)(Printed name and title) (Printed name and title)

1 The amount of the Bond shall be denominated in the currency of the Purchaser’s country or the equivalent amount in a freely convertible currency.


Form of Bid-Securing Declaration[The Bidder shall fill in this Form in accordance with the instructions indicated.]

Date: [date (as day, month and year)]Bid No.: [number of bidding process]


To: [complete name of Purchaser]

We, the undersigned, declare that:

We understand that, according to your conditions, bids must be supported by a Bid-Securing Declaration.

We accept that we will automatically be suspended from being eligible for bidding in any contract with the Purchaser for the period of time of [number of months or years] starting on [date], if we are in breach of our obligation(s) under the bid conditions, because we:

(a) have withdrawn our Bid during the period of bid validity specified in the Letter of Bid; or

(b) having been notified of the acceptance of our Bid by the Purchaser during the period of bid validity, (i) fail or refuse to execute the Contract; or (ii) fail or refuse to furnish the Performance Security, if required, in accordance with the ITB.

We understand this Bid Securing Declaration shall expire if we are not the successful Bidder, upon the earlier of (i) our receipt of your notification to us of the name of the successful Bidder; or (ii) twenty-eight days after the expiration of our Bid.

Name of the Bidder*

Name of the person duly authorized to sign the Bid on behalf of the Bidder** _______

Title of the person signing the Bid ______________________

Signature of the person named above ______________________

Date signed ________________________________ day of ___________________, _____

*: In the case of the Bid submitted by joint venture specify the name of the Joint Venture as Bidder

**: Person signing the Bid shall have the power of attorney given by the Bidder attached to the Bid

[Note: In case of a Joint Venture, the Bid-Securing Declaration must be in the name of all members to the Joint Venture that submits the bid.]

47

48

Manufacturer’s Authorization

[The Bidder shall require the Manufacturer to fill in this Form in accordance with the instructions indicated. This letter of authorization should be on the letterhead of the Manufacturer and should be signed by a person with the proper authority to sign documents that are binding on the Manufacturer. The Bidder shall include it in its bid, if so indicated in the BDS.]

Date: [insert date (as day, month and year) of Bid Submission]ICB No.: [insert number of bidding process]


To: [insert complete name of Purchaser]

WHEREAS

We [insert complete name of Manufacturer], who are official manufacturers of[insert type of goods manufactured], having factories at [insert full address of Manufacturer’s factories], do hereby authorize [insert complete name of Bidder] to submit a bid the purpose of which is to provide the following Goods, manufactured by us [insert name and or brief description of the Goods], and to subsequently negotiate and sign the Contract.

We hereby extend our full guarantee and warranty in accordance with Clause 28 of the General Conditions of Contract, with respect to the Goods offered by the above firm.

Signed: [insert signature(s) of authorized representative(s) of the Manufacturer]

Name: [insert complete name(s) of authorized representative(s) of the Manufacturer]

Title: [insert title]

Dated on ____________ day of __________________, _______ [insert date of signing]

49

Section V. Eligible Countries

Eligibility for the Provision of Goods, Works and Non Consulting Services in Bank-Financed Procurement

In reference to ITB 4.7 and 5.1, for the information of the Bidders, at the present time firms, goods and services from the following countries are excluded from this bidding process:

Under ITB 4.7(a) and 5.1: Israel

Under ITB 4.7(b) and 5.1: Israel

50

Section VI. Bank Policy - Corrupt and Fraudulent Practices

Guidelines for Procurement of Goods, Works, and Non-Consulting Services under IBRD Loans and IDA Credits & Grants by World Bank Borrowers, dated January 2011.

“Fraud and Corruption:

1.16 It is the Bank’s policy to require that Borrowers (including beneficiaries of Bank loans), bidders, suppliers, contractors and their agents (whether declared or not), sub-contractors, sub-consultants, service providers or suppliers, and any personnel thereof, observe the highest standard of ethics during the procurement and execution of Bank-financed contracts.1 In pursuance of this policy, the Bank:

(a) defines, for the purposes of this provision, the terms set forth below as follows:

(i) “corrupt practice” is the offering, giving, receiving, or soliciting, directly or indirectly, of anything of value to influence improperly the actions of another party;2;

(ii) “fraudulent practice” is any act or omission, including a misrepresentation, that knowingly or recklessly misleads, or attempts to mislead, a party to obtain a financial or other benefit or to avoid an obligation;3

(iii) “collusive practice” is an arrangement between two or more parties designed to achieve an improper purpose, including to influence improperly the actions of another party;4

(iv) “coercive practice” is impairing or harming, or threatening to impair or harm, directly or indirectly, any party or the property of the party to influence improperly the actions of a party;5

(v) "obstructive practice" is:

(aa) deliberately destroying, falsifying, altering, or concealing of evidence material to the investigation or making false statements to investigators in order to materially impede a Bank investigation into allegations of a corrupt, fraudulent, coercive or collusive practice; and/or threatening, harassing or intimidating any party to prevent it from disclosing its knowledge of matters relevant to the investigation or from pursuing the investigation, or

(bb) acts intended to materially impede the exercise of the Bank’s inspection and audit rights provided for under paragraph 1.16(e) below.

1 In this context, any action to influence the procurement process or contract execution for undue advantage is improper. 2 For the purpose of this sub-paragraph, “another party” refers to a public official acting in relation to the procurement process or contract

execution. In this context, “public official” includes World Bank staff and employees of other organizations taking or reviewing procurement decisions.

3 For the purpose of this sub-paragraph, “party” refers to a public official; the terms “benefit” and “obligation” relate to the procurement process or contract execution; and the “act or omission” is intended to influence the procurement process or contract execution.

4 For the purpose of this sub-paragraph, “parties” refers to participants in the procurement process (including public officials) attempting either themselves, or through another person or entity not participating in the procurement or selection process, to simulate competition or to establish bid prices at artificial, non-competitive levels, or are privy to each other’s bid prices or other conditions.

5 For the purpose of this sub-paragraph, “party” refers to a participant in the procurement process or contract execution.

Section VI. Schedule of Requirements 51

(b) will reject a proposal for award if it determines that the bidder recommended for award, or any of its personnel, or its agents, or its sub-consultants, sub-contractors, service providers, suppliers and/or their employees, has, directly or indirectly, engaged in corrupt, fraudulent, collusive, coercive, or obstructive practices in competing for the contract in question;

(c) will declare mis-procurement and cancel the portion of the loan allocated to a contract if it determines at any time that representatives of the Borrower or of a recipient of any part of the proceeds of the loan engaged in corrupt, fraudulent, collusive, coercive, or obstructive practices during the procurement or the implementation of the contract in question, without the Borrower having taken timely and appropriate action satisfactory to the Bank to address such practices when they occur, including by failing to inform the Bank in a timely manner at the time they knew of the practices;

(d) will sanction a firm or individual, at any time, in accordance with the prevailing Bank’s sanctions procedures,1 including by publicly declaring such firm or individual ineligible, either indefinitely or for a stated period of time: (i) to be awarded a Bank-financed contract; and (ii) to be a nominated2;

(e) will require that a clause be included in bidding documents and in contracts financed by a Bank loan, requiring bidders, suppliers and contractors, and their sub-contractors, agents, personnel, consultants, service providers, or suppliers, to permit the Bank to inspect all accounts, records, and other documents relating to the submission of bids and contract performance, and to have them audited by auditors appointed by the Bank.”

1 A firm or individual may be declared ineligible to be awarded a Bank financed contract upon: (i) completion of the Bank’s sanctions proceedings as per its sanctions procedures, including, inter alia, cross-debarment as agreed with other International Financial Institutions, including Multilateral Development Banks, and through the application the World Bank Group corporate administrative procurement sanctions procedures for fraud and corruption; and (ii) as a result of temporary suspension or early temporary suspension in connection with an ongoing sanctions proceeding. See footnote 14 and paragraph 8 of Appendix 1 of these Guidelines.

2 A nominated sub-contractor, consultant, manufacturer or supplier, or service provider (different names are used depending on the particular bidding document) is one which has either been: (i) included by the bidder in its pre-qualification application or bid because it brings specific and critical experience and know-how that allow the bidder to meet the qualification requirements for the particular bid; or (ii) appointed by the Borrower.

52

PART 2 – Supply Requirements

53

Section VII. Schedule Requirements

Contents

1. List of Goods and Delivery Schedule.................................................................................55

2. List of Related Services and Completion Schedule .........................................................60

3. Technical Specifications....................................................................................................63

4. Drawings..........................................................................................................................139

5. Inspections and Tests.......................................................................................................139

54 Section VII Technical Specifications

Notes for Preparing the Schedule of Requirements

The Schedule of Requirements shall be included in the bidding documents by the Purchaser, and shall cover, at a minimum, a description of the goods and services to be supplied and the delivery schedule.

The objective of the Schedule of Requirements is to provide sufficient information to enable bidders to prepare their bids efficiently and accurately, in particular, the Price Schedule, for which a form is provided in Section IV. In addition, the Schedule of Requirements, together with the Price Schedule, should serve as a basis in the event of quantity variation at the time of award of contract pursuant to ITB 41.

The date or period for delivery should be carefully specified, taking into account (a) the implications of delivery terms stipulated in the Instructions to Bidders pursuant to the Incoterms rules (i.e., EXW, or CIP, FOB, FCA terms—that “delivery” takes place when goods are delivered to the carriers), and (b) the date prescribed herein from which the Purchaser’s delivery obligations start (i.e., notice of award, contract signature, opening or confirmation of the letter of credit).

55

1. List of Goods and Delivery Schedule

Delivery Schedule for Material/Equipment

Line Item No Description of Goods Quantity Physical

UnitFinal

Destination

Delivery (as per Incoterms) DateLatest Delivery

DateBidder’s offered Delivery date [to be

provided by the bidder]

1. Distance Learning Theatre/Collaboration Centre

A Active products

A.1 MCU 1 Number

As Mentioned in the

Technical Specification

365 days from the date of signing of

contract1

A.2 Video Conferencing Codec 31 Number

A.3 Speaker Track Camera for DCC 12 Number

A.4 Precision Camera for DCC 12 Number

A.5 Wired Touch Device 28 Number

A.6 Table Top Microphone 27 Number

A.7 Ceiling Microphone 56 Number

A.8 Student Track Camera for DLT 17 Number

A.9 Precision Camera for DLT 17 Number

A.10 Audio Amplifier 17 Number

1

this includes maximum 14 calendar days for L/C opening (in case the goods are to be imported from outside the Purchaser’s country). If there is inordinate delay in opening L/C (i.e. beyond 14 calendar days) after signing of contract, supplier shall be allowed with corresponding increase (i.e. days beyond 14 days) in delivery date. L/C validity period/shipping document presentation date to concerned bank: 7 days from shipment date



UnitFinal

Destination




A.11 Loud Speaker in Lot, 4 unit in each lot 17 Lot

A.12 Wireless Handheld Microphone with Receiver 22 Number

A.13 Wireless Clip Microphone with Receiver 18 Number

A.14 84" LED Display 31 Number

A.15 64" LED Display 23 Number

A.16 Interactive Panel 17 Number

A.17 Document Camera 16 Number

A.18 L2 Switch 28 Number

A.19 Wireless Access Point 27 Number

A.20 Wireless Access Controller 1 Number

A.21 Streaming Server 1 Number

A.22 Desktop VC System for UGC NOC 1 Number

A.23 Portable VC System 1 Number

A.24 Floor Mount Rack 25 Number

Section VII. Technical Specifications 57


UnitFinal

Destination




A.25 UPS 29 Number

A.26 Air Cooler Unit 96 Number

B Passive Goods and Works

B.1 Power System Connectivity, Switch, Socket, Circuit Breaker, SDB, etc.

25 Lot

B.3 Grounding and Bonding 25 Lot

B.4 Room Painting, m2 3820 Square Metre

B.5 Lectrum 15 Number

B.6 Glass Board 17 Number

B.7 Room Sign and Outside Digital Status Board 28 Number

B.8 Aesthetic Modification and Fabric Panel, m2 845 Square Metre

B.9 Student Table 255 Number



UnitFinal

Destination




B.10 Student Chair 1020 Number

B.11 Conference Table 11 Number

B.12 Chair 165 Number

B.13 Wooden Texture for Floor, m2 660 Sqm

B.14 Gallery Formation with Brick , m3 221 Cubic Metre

B.15 False Ceiling, m2 2910 Square Metre

B.16 Operator Table 15 Number

B.17 Operator Chair 15 Number

B.18 Tiles, m2 2805 Square Metre

B.19 Shoe Rack with Sitting Tool 59 Number

B.20 Change/modification of Door 25 Number

B.21 Room Readiness Work (brick wall/board wall, 90 Square



UnitFinal

Destination




plaster, remove of brick wall, remove of existing electrical work, etc), m2 Metre

B.22 LED Light Set 820 Number

B.23 Power Cabling, lot 26 Lot

B.24 Data and AV Cabling, lot 26 Lot

C* Upgradation of existing System

C.1 License upgradation of Existing System

C1.1License for Video Communication Server Non-traversal Network Calls(One L-VCS-20 and one L-VCS-10)

1 Lot

C1.2License for Video Communication Server Traversal Network Calls (one L-VCSE-20 and one L-VCSE-10)

1 Lot

C1.3 License for Cisco TMS Direct Managed Systems(one L-TMS-25) 1 Lot

*If the bidder proposes separate VCS Control and Express and TMS server, instead of providing the mentioned licenses, the bidder shall provide required software and licenses..

2. List of Related Services and Completion Schedule


Service Description of Service Quantity Physical Unit

Place where Services shall be

performed

Final Completion Date(s) of Services

1. Distance Learning Theatre/Collaboration Centre

A Services and works

A.1 Install, Test and Commission, lot 1 Lot As Mentioned in the

Technical Specification

365 days from the date of signing of contract

A.2 Project Management Services, lot 1 Lot

A.3

Customer Proof of Concept, lot

The inspection will be held as per the following format: Number of personnel: 3 (Three) including project

personnel (i.e. HEQEP) Number of minimum working days: 4 (Four) Per diem charge to Inspectors: US$ 260 (Two

Hundred Sixty) per day (including all holidays in between) per person

Other Facilities to be provided: Both-way Economy Class Air Ticket, Medical Services (if required), Local Transportation, Health Insurance (if required), Visa Processing Fees

1 Lot

A.4 Local Training on Video Conference System Equipment, lot

The training shall be provided as per the following format: Number of batches: 2 (Two) Number of total participants: 50 (Fifty) [25 in each

batch] Number of minimum working days: 3 Per Diem to participants: BDT 2,000 (Two

Thousand) per day per person

1 Lot


Service Description of Service Quantity Physical Unit

Place where Services shall be

performed

Final Completion Date(s) of Services

Travel Expense to be paid to each participant: BDT 2,500 (Two Thousand Five Hundred).

HEQEP/BdREN/UGC/ shall provide venue for the training including chair and table but the Supplier has to arrange all logistic supports.

A.5

Local Training on Power System Equipment, lotThe training shall be provided as per the following format: Number of batches: 2 (Two) Number of total participant : 30 (Thirty) [15 in each

batch] Number of minimum working days: 2 (Two) Per Diem to each participant: BDT 2,000 (Two

Thousand) per day Travel Expense to be paid to each participant: BDT

2,500 (Two Thousand Five Hundred).HEQEP/BdREN/UGC/ shall provide venue for the training including chair and table but the Supplier has to arrange all logistics support.

1 Lot

A.6 Operational Acceptance Test 1 Lot

A.7 WarrantyAs per attached Technical Specification and Schedule of Requirement.

3 years from the date of Operational Acceptance as specified in the Technical Specification.

A.8 Maintenance SupportAs per attached Technical Specification and Schedule of Requirement.

3 years from the date of Operational Acceptance as specified in the Technical Specification.

62

Technical Specifications

Establishment of Distance Learning Theatre/Collaboration Centre in Higher Educational and Research Institutions

(Package: G14-AF)


Table of Contents

Table of Contents

Sub-section ONE: Tender in Brief.......................................................................................721.1 Prologue.............................................................................................................................721.2 Objectives..........................................................................................................................721.3 Scope of Work...................................................................................................................731.4 Site Survey.........................................................................................................................741.5 Documentation...................................................................................................................74

Sub-section TWO: Required Goods and Services..............................................................752.1 Scope of Work...................................................................................................................752.2 List of Goods......................................................................................................................752.3 List of Services..................................................................................................................77

Sub-section THREE: Technical Specification for the equipment for Video Conferencing System.............................................................................................................783.1 Introduction........................................................................................................................783.2 Multipoint Control Unit (MCU)........................................................................................803.3 Codec Unit.........................................................................................................................823.4 Camera...............................................................................................................................843.5 Wired Touch Device:.........................................................................................................863.6 Table-top Microphone:......................................................................................................873.7 Ceiling-mount Microphone:...............................................................................................873.8 Audio Amplifier.................................................................................................................873.9 Cabinet type Loudspeaker:................................................................................................883.10 Wireless clip-on microphone:......................................................................................883.11 Wireless Handheld Microphones:....................................................................................883.12 LED Display [84"/64"]................................................................................................893.13 Interactive Panel...........................................................................................................903.14 Document Camera.......................................................................................................913.15 Access Layer Switch: 24 Port Fast Ethernet................................................................913.16 Specification of Wireless Controller (WLC)...................................................................943.17 Wireless Access Point Specification................................................................................963.18 Streaming Server:.............................................................................................................973.19 Desktop VC System for BdREN NOC:...........................................................................983.20 Floor Mount Rack:.........................................................................................................1043.21 UPS................................................................................................................................1043.22 Cooling System..............................................................................................................106

Sub-section FOUR: Room Modification............................................................................1074.1 Scope of Work.................................................................................................................1074.2 Power System Connectivity.............................................................................................1074.3 Grounding and Bonding...................................................................................................1084.4 Lighting and Illumination System...................................................................................1094.5 Gallery Arrangement.......................................................................................................111


4.6 Specifications for Furniture.............................................................................................1124.7 Shoe Rack with Sitting Tool:...........................................................................................1144.8 Room Modification Works:.............................................................................................1154.9 False Ceiling....................................................................................................................1154.10 Lectrum..........................................................................................................................1164.11Glass Board.....................................................................................................................1164.12 Room Sign and Outside Digital Status Board at all sites...............................................1164.13 Aesthetic Quality Modification and Acoustic Panel..................................................1164.14 Assurance of Quality..................................................................................................117

Subsection FIVE: Description of other Services...............................................................1185.1 Project Management Services..........................................................................................1185.2 Supply, Installation, Testing and Commissioning...........................................................1185.3 Customer Proof of Concept.............................................................................................1185.4 Local Training Services...................................................................................................1195.5 Operational Acceptance Test (OAT)...............................................................................1205.6 Warranty..........................................................................................................................1205.7 Maintenance Support.......................................................................................................121A. List of sites.......................................................................................................................122B. Sample Layout of a Distance Learning Centre (Class Room Type)................................124C. Sample Layout of a Distance Collaboration Centre (Conference Room Type)..............125*If the bidder propose separate VCS Control, VCS Express and TMS server, instead of

providing the mentioned license the bidder shall provide required software and requirement license for the offered hardware..................................................................129

E. Package Gantt Chart........................................................................................................130

F. Service Level Agreement (Sample)...............................................................................131

F.2Scope of the Contract.....................................................................................................131

F.3Spare Parts Supports Service........................................................................................132

F.4Obligation of the Supplier.............................................................................................132

F.5 Obligation of the Client.................................................................................................134

F.6 Types of Problems and Desired Response Time.........................................................135F.6.1 Types of Problems........................................................................................................135

F.6.1.1Critical Problem:.................................................................................................135F.6.1.2Major Problem:...................................................................................................135F.6.1.3 Minor Problem:..................................................................................................135F.6.1.4Emergency situation:...........................................................................................135

F.6.2Desired Response Time..................................................................................................135

F.7Service Management......................................................................................................136F.7.1 Service Requirements...................................................................................................136F.7.2 Service Reporting.........................................................................................................137

F.8Liquidated Damage........................................................................................................137F.8.1Critical Problems:..........................................................................................................138


F.8.2Major Problems:............................................................................................................138F.8.3 Technical Query:..........................................................................................................138

F.8.3.1 Urgent Query:.....................................................................................................138F.8.3.2 General Query:...................................................................................................138

F.8.4 Calculation of Monthly Maintenance Charge:.............................................................138

F.9 Force Majeure...............................................................................................................139

F.10 Termination.................................................................................................................139F.10.1 By the Client...............................................................................................................13910.1.1 By the Supplier......................................................................................................139

F.11 Approval.......................................................................................................................139

Letter of Acceptance ........................................................................................................161

1. Contract Agreement ....................................................................................................162

2. Performance Security ..................................................................................................164

3. Advance Payment Security .........................................................................................166


Sub-section ONE: Tender in Brief

1.1 PrologueUniversity Grants Commission (UGC) of Bangladesh, on behalf of the Ministry of Education (MoE), is currently implementing the Bangladesh Research and Education Network (BdREN) under HEQEP with the assistance from World Bank. All the public and university will be the able to communicate amongst them and with the whole world with high speed connectivity. 34 Video conferencing system has already been installed at 33 Public Universities and one at UGC. All the Universities are able to make video conferencing amongst themselves as well as with other video conferencing systems. To extend the facility UGC has decided to expand the network to Medical Colleges and Research Institutions and some additional universities.

Accordingly, Video Conferencing System will be installed in twelve Medical Colleges, ten Research Institutions and three universities. The system shall enable participants to share and participate in remote live and recorded lectures, classes and conference within country and outside country. At each University one classroom shall be equipped with modern video conferencing facilities including all the required equipment and room modification which can be termed as “Distance Learning Theatre (DLT)”. At each research institute one room shall be equipped with modern video conferencing facilities including all the required equipment and room modification which can be termed as “Distance Collaboration Centre (DCC)”. Existing Video Conferencing System, “Distance Learning Theatre (DLT)” at Khulna University (KU), Jahangirnagar University (JU) and Sher-E-Bangla Nagar Agricultural University (SBAU) and “Distance Collaboration Centre” at BdREN shall also be upgraded/renovated.

The newly system shall be interoperable with the existing system including all the standard features.

1.2 ObjectivesThe objectives of the tender are to:

Build a state-of-the-art, reliable and robust video Conferencing System to facilitate distance education and remote meeting and research collaboration between Medical Colleges, Research Education and Universities

Integrate new system with the existing video conferencing system. Use existing common resources for the newly installed system to optimize the

utilization of existing system.


1.3 Scope of WorkThe Supplier shall survey, design, and establish DLT/DCC at 25 locations upgrade/renovate other four existing DLT. The DLT/DCC will be decorated, furnished with furniture/fixtures and equipped with Video Conferencing system. The existing “Distance Learning Theatre (DLT)” at Khulna University (KU), Jahangirnagar University (JU) and Sher-Bangla-Nagar Agri University (SBAU) and “Distance Collaboration Centre” at BdREN shall also be upgraded/renovated. As a whole the broad scope of work shall be as follows:

1. Installing Central equipment including Multi-Conferencing Unit (MCU) and Wireless LAN Controller at BdREN Data Center (BdREN-DC).

2. Installing End equipment including Codec, Camera, Audio system, Display System, Wireless Access Point in all locations.

3. Modifying/Decorating Rooms including furniture, lighting, cabling, painting, partitioning, tiles work, etc. in all locations.

4. Installing Power system including UPS in all locations.5. Installing Air Conditioning system in all locations.6. Providing Different services e.g. Project Management, Training, Customer Proof of

Concept and Warranty.

A list of sites under this tender is given below. The total requirements of equipment/goods and services are given in the annexed Schedule of Requirement.

SL Name of Institutions Seating Capacity

1 East West University, Dhaka 602 Ahsanullah University of Science & Technology, Dhaka 603 Islamic University of Technology, Gazipur 604 Dhaka Medical College, Dhaka 605 Sir Salimullah Medical College, Dhaka 606 Chittagong Medical College, Chittagong 607 Rajshahi Medical College, Rajshahi 608 Sylhet MAG Osmani Medical College, Sylhet 609 Sher-e-Bangla Medical College, Barisal 60

10 Rangpur Medical College, Rangpur 6011 ShaheedSuhrawardy Medical College, Dhaka 6012 Mymensingh Medical College, Mymensingh 6013 Cox's Bazar Medical College, Cox’s Bazar 6014 Sheikh Sayera Khatun Medical College, Gopalganj 6015 Dhaka Dental College, Dhaka 6016 Bangladesh Agricultural Research Institute, Gazipur 1517 Bangladesh Rice Research Institute, Gazipur 1518 Bangladesh Space Research and Remote Sensing Organization,

Dhaka 15

19 Bangladesh Institute of Development Studies, Dhaka 1520 Bangladesh Institute of Research and Rehabilitation for 15


Diabetes, Endocrine and Metabolic Disorders (BIRDEM), Dhaka

21 Bangladesh Jute Research Institute, Dhaka 1522 Bangladesh Academy for Rural Development, Comilla 1523 Bangladesh Livestock Research Institute, Savar 1524 International Centre for Diarrhoeal Disease and Research,

Bangladesh15

25 Bangladesh Meteorological Department, Dhaka 1526 BdREN at UGC(upgradation) 15

In addition, the existing “Distance Learning Theatre (DLT)” at Khulna University (KU), Jahangirnagar University (JU) and Sher-E-Bangla Nagar Agricultural University (SBAU) will be renovated.

1.4 Site SurveyHEQEP requested each site authority to allocate one room for installing Video Conferencing System and other required facilities. For “Distance Learning Theatre”, expected room size will be 50ftx30ft and for “Distance Collaboration Centre”, expected room size will be 30ft x 20ft. However, each room may vary in dimension and would be finalized before implementation. Based on the expected dimension the Supplier shall prepare its offer. Successful Supplier shall survey all the sites and based on the survey results, successful Supplier shall design for all sites. Design document shall be submitted to Project Manager for approval.

1.5 DocumentationBefore Operational Acceptance of the Network in each site, the Supplier shall submit the following documents:

As-built drawing for room modification information with device placement As-built drawing for power system and power connectivity diagram As-built cable layout diagram with color code and labeling information


Sub-section TWO: Required Goods and Services

2.1 Scope of WorkUnder the scope of the Tender, the Supplier shall supply, install, commission and test the supplied equipment and provide services required for establishing Distance Learning Centre/Distance Collaboration Centre at different locations.

At each location, required end points, room modification and power system need to be installed. List of goods and services are given below which may not be all inclusive. Supplier shall propose any goods or services required to implement the whole scope of works and services. Detailed Schedule of Requirement (SoR) is given in Annexure. If the Supplier feels that one or more additional item/items will be required for completing the works, which has been skipped in the estimated SoR, the Supplier shall quote that item as a mandatory item.

2.2 List of GoodsThere shall be different equipment to be installed at different locations. The required goods are divided in two groups, a. Equipment required for video Conferencing system, b. Goods required for Room modifications.

a. Equipment required for video Conferencing system Video Conferencing System at central location (BdREN-DC)

o Multipoint Conference Unit(MCU)o Wireless Access Controller

Endpoint Equipment at Distance Learning Theatre (DLT):o Codeco Student Track Camerao Precision Camerao Wired Touch Deviceso Table top microphone o Ceiling Microphone o Licensing for existing system, if anyo Audio System

Audio Amplifier Loud Speaker Wireless Receiver for Handheld Microphone and Wireless Clip Mic Wireless Handheld Microphone Wireless Clip Microphone

o LED Display (84")o Interactive Panel


o Document Camerao L2 Switcho Wireless Access Pointo Floor Mount Racko UPS o Air Cooling System

Endpoint Equipment at Distance Collaboration Centre (DCC):o Codec o Speaker Track and Precision Camerao Wired Touch Deviceso Table top microphoneo Ceiling Microphoneo Licensing for existing system, if anyo LED Display (64")o L2 Switcho Wireless Access Point o Floor Mount Racko UPSo Air Cooling System

b. Goods and works for Room Modification For Distance Learning Theatre

o Room Paintingo Chair o Acoustic Panelo Gallery type tableo Gallery Foundation: Civil works including Brick workso Mirror Polished Floor Tileso Lectrumo Glass Boardo Operator Tableo Operator Chairo Shoe Rack with Sitting Toolo False Ceilingo Change/modification of door o Room modification including brick wall, wooden board, plaster, removing

existing electrical cabling etc.o Lighting Systemo Electrical works including Power Cabling, Switch, Socket, Circuit Breaker,

SDB etc.o Network Cabling and AV Cablingo Room Sign and Outside Digital Status Boardo Grounding and bonding

For Distance Collaboration Centreo Room Paintingo Acoustic Panel


o False Ceiling o Change/modification of dooro Chairo Shoe Rack with Sitting Toolo Room modification including brick wall, wooden board, plaster, removing

existing electrical cabling etc.o Lighting Systemo Electrical works including Power Cabling, Switch, Socket, Circuit Breaker,

SDB etc.o Wooden texture on flooro Network Cabling and AV Cablingo Conference Tableo Room Sign and Outside Digital Status Boardo Low Height Equipment Tableo Grounding and bonding

2.3 List of Services Supply, Installation, Testing and Commissioning Project Management Local Training Customer Proof of Concept Operational Acceptance Testing Warranty Maintenance Support


Sub-section THREE: Technical Specification for the equipment for Video Conferencing System

3.1 IntroductionThe Supplier shall supply and install video conferencing system equipment at different

locations including the following:

Supply and installation of MCU at BdREN Data Center

Supply and installation of Codec, Camera system, Display system, Sound system,

Document camera at different locations.

There is an active video conference system in BdREN network with the following equipment:

1. Cisco TelePresence Video Communication Server (VCS)-Control & Expressway

2. Cisco TelePresence Codec C40/C60/C90

3. Cisco TelePresence MCU 4500

4. Cisco TelePresence Management Suite (TMS)

5. Cisco TelePresence Content Server (TCS)

The Supplier shall have to make necessary arrangement so that (i) new endpoints and MCU

can be registered in exiting VCS control/Express, (ii) new MCU shall be able to

communicate with existing MCU, (iii) new End Points and MCU can be managed by the

existing TMS Server, (iv) Video Conferencing session can be recorded in the existing

Recording Server. However, the bidder may propose separate VCS Control, VCS Express

and TMS server with required hardware and software having similar functionality of existing

system to control/manage its offered endpoints. In such case, the bidder will also have to

ensure the interoperability of the proposed system with the existing one.


3.2 Upgradation of Existing System3.2.1 License Upgrade for existing Cisco VCSC, VCSE & TMS System at UGC is given below:

Sl No License Description Existing

LicenseNew

Requirement

Total after implementatio

n

Addition License Requirement

1

License for Video Communication Server Non-traversal Network Calls

50 30 80

VCS Licenses PAK PIDsE- delivery of 30 VCS non-traversal calls( One L-VCS-20 and oneL-VCS-10)

2

License for Video Communication Server Traversal Network Calls

25 30 55

VCS Licenses PAK PIDsE- delivery of 30 VCS traversal calls(one L-VCSE-20 and one L-VCSE-10)

3

License for Cisco TMS Direct Managed Systems

60 25 85

TMS Suite e-Delivery License PAKE-delivery of add TMS 25 system lic(one L-TMS-25)

Note: If the bidder proposes separate VCS Control, VCS Express and TMS server, instead of providing the above licenses, the bidder shall provide required software and above mentioned licenses under ‘new requirement’ column.


3.2 Multipoint Control Unit (MCU)The Technical Specification of the Multipoint Control Unit (MCU) shall be as follows:

Capacity:

The MCU shall be used for advanced video communication and support at least 15 video sites at full HD 1080p 30 frame per second (fps) resolution on IP with AES encryption in CP and VA mode having any combination of SD, ED and HD EP.

The MCU shall be configurable to-o connect at least 60 sites at Standard Definition (SD) at 30 frame per

second (fps) resolution from day one.o support 30 sites at 720p at 30 frame per second (fps) resolution without

losing any ports on the MCU from day oneo support 15 sites at 1080p at 30 frame per second (fps) resolution without

losing any ports on the MCU from day one

Video Quality Performance:

All video ports must support 480p at 30 frame per second (fps), HD 720p at 30 frame per second (fps), and 1080p at 30 frame per second (fps) resolution from day one

Support H.264 even in continuous presence/multiple parties seen on-screen at once.

Bandwidth per port:

Should support up to 4 Mbps with both H.263 and H.264, for each site in all conference modes, including advanced continuous presence per connection.

Should support H.261, H.263++, H.264 video algorithms (Video Standards). Should support video resolution From QCIF up to 1080p (1920 x 1080) [Video

Resolution].

Audio Standards:

Should support basic algorithms like G.711, G.722,, G.729, MPEG-4 AAC-LC, MPEG-4 AAC-LD, Siren14 / G.722.1 Annex C.

Should have IVR and customized automatic voice prompt attendants.

IP protocols:

Should support H.323 and SIP protocols Must have support for IPv4 and IPv6


Transcoding & Rate-Matching:

Should support transcoding of different Audio/video Protocols, able to combine HD and SD in the same video conference and must have a video encode resource per participant

Dual Video:

Should support H.239 for sending and receiving dual video streams (Presenter + Presentation)

Widescreen (16:9) support and video/digital content transcoder for interoperability

Conference Features:

Should be configurable audio and video auto attendant and must have conference scheduling and reservation

Should allow active speaker selection using remote control or voice activated, remote endpoint camera control using endpoint remote control or from the Web

The layout from MCU must utilize the screen space efficiently and every video pane in a multiparty layout should have thin borders

Should allow more than 30 custom screen layouts, automatic selection of best screen layout, on-screen text messaging to individual or all sites, automatic redialling.

Must support to Integrated with Conference resource management application by enabling conferences to extend across multiple Tele-Presence Servers or Tele-Presence MCU video conferencing bridges

Must support to Integrated with Tele-Presence Management Suite Must be capable be able to register with the external gatekeeper. Shall have the capability of Web Conferencing and Mobile Apps support for

minimum 30 users.

Security:

Must be secured with a strong operating system, 128 Bit strong AES encryption for calls and H.235 for authentication and must support encryption for calls on SIP.

Must support minimum seven levels of access rights and privileges for users and PIN-protected conferences and conference locking through remote control or web interface or management application


Network Interface:

Must support 1 x 10/100/1000 Mbps full / half duplex, manual or autosensing Ethernet port

Should support redundant 10/100/1000 Mbps Ethernet port for failover in future if required.

System Management:

Management through embedded web server, Configuration backup to network and Call detail records (CDRs).

Power:

180-240 VAC, 50 Hz.

Manufacturer part number:

Supplier should submit BOQ of proposed device including the details part numbers

3.3 Codec UnitProtocol/Interoperability Support

H.323 SIP Dual call stack support (SIP and H.323)

Video Coding Standards

H.263, H.263+, H.264 Frame Rates: Minimum 30 frames per second, Minimum 60 field per second

Video Inputs

The system should have enough HDMI/DVI/Camera and VGA Ports, to connect the following sources directly with the codec:

(a) One interface for Main Camera(b) One interface for Speaker Track Camera(c) One interface for Interactive Digital Board(d) One Interface for Document Camera(e) One Interface for PC/Laptop


Video Outputs

The codec shall have capability of video matrix switchers to configure individual video input source to route to any or every monitor of local end or any combination to far end. The following video output interface shall be required to connect LED display/Monitor:

Three interface for HD LED TV

Video Format

I. HD 1080p30 II. HD 1080p60 III. HD 720p50 IV. HD 720p60 V. Graphics: VGA, SVGA, XGA, WXGA, SXGA,WUXGA

Bandwidth

I. H323/SIP up to 6 Mbps point to point and multipoint call. II. 720p30 from 768 kbps III. 720p60 from 1152 kbps IV. 1080p30 from 1472 kbps V. 1080p60 from 2560 kbps

Other Video features

I. Advanced Screen Layouts to display multiple locations II. Picture-in-PictureIII. Dual Video Support to transmit PC/External camera and presenter, IV. H.281 FECC FAR END remote camera control.

Audio Standards:

G. 711, G. 722, G.722.1, G.728, 64 bit & 128 bit MPEG 4 AAC-LD/AAC-LC

Audio Inputs

The following audio input interface shall be required to connect wired and wireless microphone, PC/Laptop sources directly to the codec. The codec shall have the capability of audio matrix switchers to control/configure individual input audio source to route for re-generate sound for local end or mute for local end as well as far end with any combination.The system should have enough standard connector/interface each with separate echo cancellers and noise reduction feature to connect the following input devices:

For Distance Learning Theatre:

Interface for One Table Top Microphone Three Interface for Ceiling Microphone One interface for Amplifier


Required Interface for Two Wireless Microphone One Interface for PC/Laptop

-For Distance Collaboration Center:

One Interface for Table Top Microphone One Interface for Ceiling Microphone One Interface for PC/Laptop

Audio Outputs:

-For Distance Learning Theatre: One balanced line level outputs with standard Interface for Audio Amplifier

-For Distance Collaboration Center

Required Interface for HD TV

3.4 CameraThere shall be different types of camera system. In Distance Learning Theatre (DLT), there shall be two separate cameras- (i) Precision Camera, and (ii) Student-track Camera. In Distance Collaboration Centre (DCC), there shall be one set of camera comprising of two types: (i) Precision Camera, and (ii) Speaker-track Camera. All the cameras shall be controlled by Codec.

1. Cameras in Distance Learning Theatre :A. Precision Camera, HD: Minimum requirements of this type of Camera

are as follows:i. The Camera should have the ability to PAN, Tilt and Zoom (PTZ)

ii. The Camera be thin profile, have wall-mount Bracket and Infra-Red (IR) remote control

iii. The Camera should support both auto and manual focusiv. Auto Exposure: Auto / Manual / Priority AE: Exposure Compensation;

Back Light Compensationv. Standard based far end camera control (FECC)

vi. Resolution and standards:

Resolution: min 1080p60 Full High Definition

Zoom: minimum 10x optical

Horizontal view: 80 degree or better

Tilt Range: +/- 20 degree vertical or better

Pan Range: +/- 100 degree horizontal or better


B. Student-Track Camera:

The Student-track camera shall have PTZ capability with industry standard superb HD quality video. The camera shall have complete network-based control of all functionality and smart tracking performance like auto zoom, tilt motion, free of interfering objects/lights.

The Camera shall be fully computable with Video Conferencing System to locate active lecturer or student/participant when activated. The minimum requirements of the Camera are as follows:

i. The HD Camera shall provide tilt range of -30 to +90 degrees, and pan range of up to -170° to +170° degrees

ii. The HD Camera should support Auto-Scaling (proportional zoom) and when tracking, the camera image should be automatically adaptive to Lecturer's height

iii. Network-based control and configuration for control camera pan/tilt/ zoom operation, and presets

iv. The embedded web server for access all the user settings, make camera adjustments, and update firmware via a standard web browser

v. Zoom: 10x optical zoom, 12x Digital Zoom, total 120x vi. Resolutions (H x V) and Frame Rates: Full HD/1080p30

vii. Aspect Ratio: 16:9viii. Focus: Automatic with manual override

ix. White Balance: Auto, Manualx. Exposure: Auto, Manual

xi. Field of View: Horizontal: 50°: Vertical: 25°xii. Gain Control: Auto/Manual

xiii. Signal to Noise Ratio: ≥50dBxiv. Video Output: HD-SDI/HDMI

2. Speaker-track and Precision Camera for Distance Collaboration Centre (DCC):

Two cameras shall work together-one camera shall quickly locate a close-up of the active speaker while the other gets ready to seek and display the next active speaker. Using two cameras that act independently, camera shall quickly track and display active speakers, switching between them in an instant. So meetings can progress smoothly, and speaker expressions and reactions are captured in real time.

The Camera system shall have following minimum requirements:

I. The Camera should have the ability to PAN, Tilt and Zoom (PTZ)II. The PTZ camera should have IR remote control III. Thin profile and wall-mount Bracket IV. The PTZ camera should support both auto and manual focus


V. Auto Exposure: Auto / Manual / Priority AE: Exposure Compensation; Back Light Compensation

VI. Fast, direct switching between active speakers delivers a continuous meeting experience.

VII. Multi-speaker view prevents unnecessary switching when the next active speaker is already in the current shot

VIII. Automatic framing of all participants provides an ideal, dynamic overview of the full room.

IX. True 1080p60 HD resolution delivers rich, vivid image quality. X. Resolution and standards:

a. Resolution: min 1080p60 Full High Definition

b. The PTZ camera should have minimum 10x optical zoom

c. The PTZ camera should have horizontal view of 80 degree or better

d. Tracking horizontal FoV: 80 degrees

e. Tilt Range: +/- 20 degree vertical or better

f. Pan Range: +/- 100 degree horizontal or better

3.5 Wired Touch Device:The Touch Device should be Table-top and used for interacting with video conferencing systems – with just a touch or swipe of finger. The touch-based device shall be optimized for an effortless user experience from launching and ending a video conference, to sharing content, to viewing contact lists and directories, and even accessing video.

Signaling protocols: TCP/IP Display: Capacitive touch LCD, Min 10.1-inch diagonal Resolution: Min 1280 x 800 Memory: Min 4GB Connectivity: Connected to codec through PoE


3.6 Table-top Microphone:The Table top Microphone shall have following minimum requirements:

Balanced omnidirectional table microphone Frequency range: 80 Hz to 15 kHz, +/- 6 dB Signal-to-noise ratio: Minimum 69 dB Mute functionality: Integrated Mute/unmute button, LED showing mute status

3.7 Ceiling-mount Microphone:The Ceiling mount Microphone shall have the following minimum requirements:

Balanced directional microphone, 180 degree pickup pattern Frequency range: 80 Hz to 20 kHz, +/- 6 dB Signal-to-noise ratio: Minimum 72 dB Mute functionality: LED showing mute status Phantom power: 12V/48V

3.8 Audio AmplifierThe amplifier shall be used for reinforcement of sound from local wireless microphone, as well as video conferencing system. Amplifier shall have mixer amplifiers with high performance, professional units with modern state of the art features. Specification for Main Amplifier:

Frequency response 50 Hz to 20 kHz (+1/-3 dB @ -10 dB ref. rated output) Max / rated: 90 W / 60 W Distortion <1% @ rated output power, 1 kHz Bass Control Max -12/+12 dB (frequency is setting dependent) Treble Control Max -12/+12 dB (frequency is setting dependent) RJ-45 input 1 x Wall panel input For PLE-WP3S2Z Mic/Line input 4 x Input 1 (Push-to-talk contact with ducking functionality) 5-pin Euro style, balanced, phantom 3-pin XLR, balanced, phantom Input 2-4

(VOX with ducking functionality on input 2) 3-pin XLR, balanced, phantom Sensitivity 1 mV (mic); 1 V (line) Impedance >1 kohm (mic); >5 kohm (line) Dynamic range 93 dB


Speech filter -3 dB @ 315 Hz, high-pass, 6 dB/oct Phantom power supply 16 V via 1.2 kohm (mic) Dimensions: 19" wide,

3.9 Cabinet type Loudspeaker:The wall cabinet loudspeakers are intended for clear reproduction of speech and sound from near end and far end. The Premium sound cabinet loudspeaker range consists of 4 units of minimum 30 W with aluminum wall bracket. Specification for loudspeakers:

Type: Wall Cabinet Loudspeaker Maximum power: Min. 45 W Rated power (PHC): Min. 30 W Sound pressure level at rated power / 1 W (1 kHz, 1 m): 105/90 dB (SPL) Effective frequency range (-10 dB): 100 Hz to 18.5 kHz Opening angle at 1 kHz / 4 kHz (-6 dB): 160° / 81° (hor.), 150° / 90° (ver.) Rated input voltage: 15.5/70/100 V Rated impedance: 8/163/333 ohm

3.10 Wireless clip-on microphone:The complete system consists of a microphone receiver, a wireless belt-pack transmitter with clip-on lavalier microphone. The requirement for wireless clip-on microphone:

Modulation: FM frequency modulation Frequency selection: PLL synthesized control PLL synthesized technology LCD with battery status and frequency indication Frequency stability ±0.005% Frequency deviation ±48 kHz S/N ratio >102 dB RF output 10 mW Dynamic range >110 dB Frequency response 50 Hz to 15 kHz Squelch Pilot tone & noise mute Min 97 selectable UHF channels

3.11 Wireless Handheld Microphones:The wireless microphone system consists of a microphone receiver, a wireless handheld microphone. The requirement Specification for wireless handhold microphone:


Modulation: FM frequency modulation Frequency selection: PLL synthesized control PLL synthesized technology LCD with battery status and frequency indication Frequency stability ±0.005% Frequency deviation ±48 kHz S/N ratio >102 dB RF output 10 mW Dynamic range >110 dB Frequency response 50 Hz to 15 kHz Squelch Pilot tone & noise mute Min 97 selectable UHF channels

3.12 LED Display [84"/64"]At each Distance Learning Centre there shall be two LED Displays with minimum 84" Screen size (measured diagonally) which shall be mounted at the front wall for the audience. The large displays shall be mounted in such a way that each participant can easily see both the Displays.

Similarly, at each Distance Collaboration Centre, there shall be two LED Displays. Screen size (measured diagonally) of both displays shall be minimum 64". The displays shall be mounted in such a way that each participant can easily see both the Displays.

The Display system shall have high picture and sound quality. There shall be following minimum requirements for the LED Display:

Display Type: LCD with LED Backlight Resolution: 4K Ultra HD (3824X2160) Aspect Ratio: 16:9 Interface:

HDMI Input: 3 Ethernet Input:1 USB Input: 2 Composite Video Input:1 Component Video Input: 1 RF Input Connection: 1 Digital Audio Output:1

Input Power: 180~240 V AC, 50HZ Audio Power Output: Minimum 12 W Wireless access facility


Built-in powerful processor. Mounting kit for installation at wall or table. Remote control for remote operation

3.13 Interactive PanelEach Class Room shall have one Interactive Panel to be used as interactive white board and interactive touch device. The device shall be connected to the codec so that remote participants will be able to see the output of the Panel. The Interactive Panel shall be operated by its own software. The Panel shall use latest interactive technology to provide high-definition display and multi-touch capability to allow participants to collaborate with remote users via video conference system. The system shall be Plug and Play type so that no calibration and drivers will be required. The Panel shall be full HD 1080p high bright display. The display shall be made of 5 mm toughened glass.

The Panel shall also have the following features:

Display Size: 65 inch Panel Resolution: Full HD (1920X1080) Brightness: 360 nits Aspect Ratio: 16:9 Viewing Angle: 1780

Display Type: Back Light LED Connectivity: a. One Analog Video Input, b. Three Digital Video Input (2 x

HDMI, 1 x DVI), c. Two Analog Video Output(1 x D-sub, 1 x Component), d. TwoAudio Input(1 x Phono RCA, 3.5mm mini-jack) e. Two Audio Output (1 x Phono RCA, 1 x 3.5 mm mini-jack) f. One USB

Touch Detection Method: Optical/IR Touch Input Method: Stylus, finger, solid object. CPU: Pentium 4 or higher. Minimum RAM: 1GB Operating System: Licensed OS


3.14 Document CameraThe document camera shall be used in Distance Collaboration Centre to display any hard copy or any other device to the participants. The document Camera shall be able capture picture put under the camera and send it to codec. There shall be following minimum requirements:

Image Pick-up Device : 1.3 mega pixel Effective Pixel : 1280 x 1024 Frame Rate: Maximum of 30 frames per second Native RGB output : 1080p, 720p, SXGA, WXGA, XGA Zoom : Powerful 96 x Zoom (12 x optical zoom, 8 x digital zoom) Lens: F3.2-3.6, f=4.0mm-48.0mm Focus : Auto / Manual (Powered) Brightness Control : Auto / Manual Illumination lamp: White LED HDMI output: Image output : 1080p/720p, Audio output : PCM44.1kHz sampling

frequency Input terminals: RGB input mini D-sub 15-pin connector, female x1 HDMI input

terminal x 1 Memory interface: SD memory card slot x1, USB host(2.0 compliant) Type A

receptacle x1 Power Source : 220 VAC, 50 Hz Direct Interface with optical microscope.

3.15 Access Layer Switch: 24 Port Fast Ethernet3.15.1 General:

Layer-2 edge LAN switches will be used in the Access Layer to connect Video Conferencing CODEC, Camera, Display Devices, Wireless Access Point, and other end-devices.

3.15.2 Capacity and Performance: Ethernet 10/100 Base-T Ports, 2 dual-purpose (Base-X + Base-T) 1GE uplink

ports Supplier should propose 1 x 1GE SFP Module for each switch. All the SFP should

be OEM original SFP Min. Forwarding bandwidth 15 Gbps Min. Forwarding Rate (64-Byte Packet) 6 Mpps Jumbo frames: 9018 bytes


3.15.3 Security

o Support of RADIUS Flexible Authentication, 802.1x Monitor Mode, and RADIUS Change of Authorization

o Port Security, IP Source Guard and Dynamic ARP Inspection o Support of Different Levels of Authorizationo Authentication, access control and security policy administration to secure network

connectivity and resources

3.15.4 L2 Features

IEEE Standards: IEEE 802.1D , IEEE 802.1p , IEEE 802.1Q VLAN, IEEE 802.1s, IEEE 802.1w, IEEE 802.1X, IEEE 802.1ab, IEEE 802.3ad, IEEE 802.3af, IEEE 802.3ah, IEEE 802.3x

VLAN : 255 & VLAN ID 4000 Support of Dynamic trunk configuration Support of Voice VLAN Support of Link Aggregation Control Protocol (LACP)/ IEEE 802.3ad. Support of Port Auto-negotiation Support of Local Proxy Address Resolution Protocol (ARP)

3.15.5 Quality of Service

The Switch shall have the following QoS feature:

802.1p class of service (CoS) Four egress queues per port Automatic QoS configuration for voice and video endpoints Rate Limit based on network traffic flow Minimum 60 polices per port 802.1p (CoS) and DSCP field classification based traffic marking and reclassification on

a per-packet basis by source and destination IP address, MAC address, or Layer 4 TCP/UDP port number

Shaped Round Robin (SRR) and Weighted Tail Drop (WTD) or similar QoS mechanism3.15.6 Management and Maintenance Support

SNMP v1, v2 and v3, RMON I and II standards CLI, Telnet, central Web based Management Multilevel user access privilege Automatic setup/configuration of switch ports as per connected devices types NTP for accurate and consistent timestamp Layer 2 troubleshooting Diagnostic and device health check tools/command TFTP Protocol Support

3.15.7 Power:

220VAC, 50 Hz


3.16 Specification of Wireless Controller (WLC)3.16.1 General Features

Wireless Controller will be installed centrally in BdREN DC to control as end-point Wireless Access Point. The controller must be compliant with IEEE CAPWAP for controller-based WLANs, and should have capability 32 Access points in a single chassis from day 1.WLAN controller must have at least 4 x 1Gbps of uplink interfaces, must not require a separate controller for Wireless Intrusion Prevention Access Points.

3.16.2 RF Management:

Must support an ability to dynamically adjust channel and power settings based on the RF environment.

Radio coverage algorithm must allow adjacent APs to operate on different channels, in order to maximize available bandwidth and avoid interference.

Must have Automatic 802.11 interference detection, identification, classification, and mitigation. Classification should support a dynamically updatable signature library

Must support coverage hole detection and correction that can be adjusted on a per WLAN basis.

Must support RF Management with 40 MHz channels with 802.11n.

3.16.3 IPv6 features

WLC should support L2 and L3 roaming of IPv6 clients WLC should support First hop security features in IPv6 network like Router

Advertisement guard, DHCPv6 guard and IPv6 source guard WLC should support IPv6 access control lists WLC should support Guest-access functionality for IPv6 clients

3.16.4 Performance:

Controller performance must remain the same if encryption is on or off for wireless SSIDs.

Should support ability to adjust Delivery Traffic Indicator Message (DTIM) on a per WLAN basis to improve performance for latency sensitive applications.

3.16.5 Security:

The controller shall provide Device Profiling using multiple profiling method to reduce false-detection

The system shall provide secure on boarding service for both user and guest based on standard-based security protocol


The controller shall provide rule-based rogue classification and automatically run rogue mitigation action

The controller shall be able to detect user device connection to Rogue Access Point and contain it automatically

The system shall support control plane encryption on both IPv4 and IPv6 The Controller's image upgrade shall be done through secure, encrypted transport Controller should have rogue AP detection, classification and automatic containment

feature

3.16.6 Guest Wireless:

Must support internal and external web authentication.

3.16.7 Functionality

Must be able to set a maximum per-user bandwidth limit on a per-SSID basis. Must support user load balancing across Access Points.

3.16.8 Monitoring

Must be able to dedicate some APs to monitor-only for Intrusion Prevention Services. The solution must have interferer area/zone of impact monitoring feature.

3.16.9 Roaming:

Must support client roaming across controllers separated by a layer 3 routed boundary.

Solution proposed must support clients roaming across at least 70 APs.

3.16.10 Location Tracking

Access Point shall track Wi-Fi clients in real-time using RSSI data The controller shall maintains per-user Application usage and .11r fast roaming key

across mobility domain.

3.16.11 Operational:

Must support AP over-the-air packet capture for export to a tool such as Wireshark. Should support the ability to schedule AP power on/off for energy savings. Should be able to classify over 20 different types of interference within 5 to 30

seconds. Should provide a snapshot of air quality in terms of the performance and impact of

interference on the wireless network identifying the problem areas. Should provide an Air Quality rating on a per- radio basis to help gauge the impact of

interference on the network Should provide real-time charts showing interferers per access point, on a per-radio,

per-channel basis.


Should support encrypted mechanism to securely upload/download software images to and from wireless controllers

3.16.12 QoS:

Must support 802.11e WMM Should have Voice and Video Call Admission and Stream prioritization for

preferential QoS

3.17 Wireless Access Point Specification3.17.1 General Feature:

Wireless Access Point will be installed at every site to provide users wireless access to BdREN network and will be controlled centrally from BdREN DC. However when the connectivity with the Wireless Controller will be lost, Access Point shall be able to work independently. The Wireless Access Point shall have the following features:

Shall conform to the industry standard specifications issued by IEEE 802.11a/b/g/n and 802.11ac Wave2

Shall be Wi-Fi Alliance certified regarding the interoperability compliance Shall contain 512 MB or higher memory for capacity Shall provide 22 dBm or higher Tx power for 11ac client for better coverage Shall provide 4dBi (average) gain on both 2.4GHz and 5GHz Band Shall provide -101 dBm for its maximum Rx sensitivity Shall support 5GHz, DFS channel Shall support local serial console port Shall be able to leverage current Access Point mount kit and cable conduit Shall have metal-based mounting bracket for durability and reliability Shall support wireless Beam Forming regardless types of 802.11a/g/n/ac client Shall have at least two 100/1000BASE-T RJ-45 Ethernet port Shall include dedicated HW for spectrum analysis including 160 MHz wide channels Shall support Multi-gigabit Ethernet with both 2.5 and 5 Gbps operation Shall support flexible radio assignment and support both radios in 11ac 5Ghz client

operation simultaneously with proper isolation

3.17.2 Radio Frequency Feature

The Access Point shall:

be 802.11ac/Wave-2 and support 160Mhz channel bonding be able to detect, identify and locate BLE Beacon without extra hardware or module operate with simultaneous dual 5Ghz operations with RF isolation


support dual 4x4 MIMO 5Ghz external antenna connections for high density deployments

provide dedicated CPU with no performance impact to run deep packet inspection for L7 application control

provide dedicated chip level spectrum analyzer that does not rely on the client radio provide USB port for future expansion be able to detect and identify BLE Beacon without extra hardware or moduleSoftware support Non-WiFi Interfere detection, Interferer classification and mitigation shall support Controller-less architecture provide wireless uplink to Ethernet-only devices

3.17.3 Power

Must support Power over Ethernet (PoE) Must have local power supply /equivalent power system

3.17.4 Monitoring:

Must support the ability to serve clients and monitor the RF environment concurrently

3.17.5 Operational:

Must support telnet and/or SSH login to APs directly for troubleshooting flexibility

3.18 Streaming Server:There shall be one Streaming Server for Streaming the Conference and stored Video. Streaming Engine shall be robust, customizable, and the scalable server software shall be used as reliable live and on demand Flash media video and audio streaming to any device. It shall be configurable with existing Cisco Telepresence Content Server. The Streaming server shall be capable to stream live event from Cisco Telepresence Content Server. Any live and on demand streaming should be watchable from internet. The Streaming Server shall have following minimum requirements:

Streaming Delivery: Multi-Protocol, Multi-Cliento Adobe Flash® RTMP (RTMPE, RTMPT, RTMPTE, RTMPS): Flash Player

Adobe® AIR®o Adobe Flash HTTP Dynamic Streaming (HDS):RTMP-compatible players, HDS-

compatible playerso Apple® HTTP Live Streaming (HLS): iPhone®, iPod®, iPad® (iOS 3.0 or later),

QuickTime® Player (10.0 or later), Safari® (4.0 or later on Mac OS X version 10.6), Roku® streaming devices, Other HLS-compatible players

o MPEG-DASH: DASH-HEVC/265, DASH-AVC/264, and DASH-WebM/VP9o Microsoft® Smooth Streaming: Silverlight® 3 or later, Other Smooth Streaming-

compatible playerso RTSP/RTP: Quicktime Player, Other RTSP/RTP-compliant players, VideoLAN

VLC media player, 3GPP-compatible mobile devices


o MPEG2 Transport Protocol (MPEG-TS): IPTV set-top boxesMulticast to any Silverlight-enabled desktop

Live Streaming: Compatible Encoding Inputso RTMP Video: H.264, VP8, VP6, Sorenson Spark®, Screen Video v1 & v2o Audio: AAC, AAC-LC, HE-AAC+ v1 & v2, MP3, Speex, Opus, Vorbiso RTSP/RTP Video: H.265, H.264, VP9, VP8o Audio: AAC, AAC-LC, HE-AAC+ v1 & v2, MP3, Speex, Opus, Vorbiso MPEG-TS Video: H.265, H.264, VP9, VP8o Audio: AAC, AAC-LC, HE-AAC+ v1 & v2, MP3, AC-3 (Dolby® Digital), E-AC-3

(Dolby Digital Plus), Opus, Vorbiso ICY (SHOUTcast / Icecast) Audio: AAC, AAC-LC, HE-AAC+ v1 & v2, MP3o Video-on-Demand Streaming: Supported File Formatso Video and audio: FLV (Flash Video—.flv), MP4 (QuickTime container

—.mp4, .f4v, .mov, .m4v, .mp4a, .3gp, & .3g2) .ismv, .isma, MP3 (.mp3)

Protocols and Payloads: Applicable Transport Protocol and Payload Specificationso RTSP: IETF RFC2326o RTP (H.264): IETF RFC3984, QuickTime generic RTP payload formato RTP (AAC): IETF RFC3640, IETF RFC3016, ISO/IEC 14496-3o RTP (MP3): IETF RFC2250o MPEG-TS :ISO/IEC 13818-1 o MPEG-TS over: RTP IETF RFC2038

System Requirementso Streaming server shall be work in virtual machine environmento Supported operating systems: Windows® (XP, Vista, 7, 8, 10; Server 2003, 2008,

2012) Linux (all distributions Mac® OS X 10.8 or later

Transcodero Decoding (inputs)

Video: H.265/HEVC, H.264/AVC, MPEG4 Part 2, MPEG2, VP9, VP8 Audio: MP3, AAC-LC, HE-AAC+ v1 & v2, MPEG1 Part 1/2, Speex

o Encoding (outputs) Video: H.265/HEVC, H.264/AVC, H.263 (v2), VP9 Audio: AAC, AAC-LC, HE-AAC+ v1 & v2, Opus

nDVRo Live stream caching and playout single content cache for simultaneous playout to

Flash HDS, Microsoft Smooth Streaming, and Apple HLS clientso Live stream time-shifting pause, rewind, fast-forward, return to live

3.19 Desktop VC System for BdREN NOC:

The system should be an all-in-one tool that simplifies the desktop so can work on desk with laptop, to a quick video call with a institute, to problem solving over shared workspace.Product compatibility

o Fully compatible with standards-compliant telepresence and video systems


System Components:The system should be fully integrated unit including:

o Codeco Displayo Camerao Microphone and speakerso Touch Control unito Cables including HDMI,USBLAN cable, power adapter, and power cable

Display:o Tabletop with min 23-in. monitoro Resolution: Min 1920 x 1200 (16:10)o Contrast ratio: Min 1000:1o Viewing angle: Min 160°o Response time: Max. 5 mso Brightness: Min 215cd/m2

Camera:o Resolutions: minimum 1080p30 o Auto focuso Integrated privacy shuttero Document camera modeo Multicoated all-glass opticso 1/3-in. 2.1-megapixel CMOS sensoro Horizontal field of view: minimum 60°o Vertical field of view: minimum 35°o Focus distance 0.3 to infinityo Optical, motorized zoom

Audio system:o Stereo front speakerso Integrated full-range microphoneo Wideband handset

Protocols:o H.323, SIP

Video standards:o H.263, H.263+, H.264

Bandwidth:o H.323 and SIP up to 3 Mbps point to point

Video features:


o Widescreen: 16:9o Advanced screen layoutso Local auto layout

Audio standards:o G.711, G.722, G.722.1, 128 kbps MPEG4 AAC-LD

Audio features:o CD-quality 20-kHz stereoo Acoustic echo cancellingo Automatic gain controlo Automatic noise reductiono Active lip synchronization

Main channel frame rate:o Up to 1080p30

Content channel frame rate:o Up to 1080p30

Dual stream:o H.239 (H.323) dual streamo BFCP (SIP) dual streamo Supports resolutions up to 1080p in both main stream and dual stream simultaneously

IP network features:o Domain Name System (DNS) lookup for service configurationo Differentiated Services (DiffServ) quality of service (QoS)o IP adaptive bandwidth management including flow controlo Automatic gatekeeper discoveryo Dynamic playout and lip-sync bufferingo H.245 dual-tone multi-frequency (DTMF) tones in H.323o Date and time support with Network Time Protocol (NTP)o Packet loss-based down speedingo DNS-based URI dialingo TCP/IPo Dynamic Host Configuration Protocol (DHCP)o IEEE 802.1x network authenticationo IEEE 802.1q VLANo IEEE802.1p QoS and class of service (CoS)

Firewall traversalo H.460.18 and H.460.19 firewall traversal/ Expressway Tech


IPv6 network supporto Dual-stack IPv4 and IPv6 for DHCP, SSH, HTTP, HTTPS, DNS, and DiffServ

Embedded encryptiono H.323/SIP point to pointo Standards-based: H.235v3 and Advanced Encryption Standard (AES)o Automatic key generation and exchangeo Supported in dual stream

Security features:o Management through Secure HTTP (HTTPS) and Secure Shell (SSH) Protocolo IP administration passwordo Administrator menu passwordo Disable IP serviceso Network settings protection

System management:o Support for Cisco TelePresence Management Suiteo Total management through embedded Simple Network Management Protocol

(SNMP), Telnet, SSH, XML, and Simple Object Access Protocol (SOAP)o Remote software upload: Through web server, Secure Copy Protocol (SCP), HTTP,

and HTTPS

Directory services:o Support for local directorieso Corporate directoryo Unlimited entries using server directory supporto Lightweight Directory Access Protocol (LDAP) and H.350o Unlimited number of entries for corporate directory (available with Cisco

TelePresence Management Suite)o Received calls with date and timeo Placed calls with date and timeo Missed calls with date and time

Power:o Autosensing power supply 220 VAC, 50Hz

3.19 Portable VC System:

The system should be a portable and easy movable solution that simplifies the ad-hoc conferencing requirement, to a quick video call from anywhere if connectivity is available.The system should include of below listed components:

1. Video Conferencing System including Codec, Camera, Microphone, Remote Control, Power Supply

2. LED TV Monitor3. Wheel based floor mount cart


3.19.1 Video Conferencing SystemUser Interface

o Fully remote control and on-screen menu systemo Local and global directories for speed dialo Web interface

Video Features

o Native 16:9 Widescreen, Advanced Screen Layouts, Local automatic layout, advance video Management

Bandwidth

o H.323 and SIP up to 6 Mbps (Min)

IPv6 Network Support

o IPv4 and IPv6 simultaneous support and Support both H.323 and SIP on single video session

Frame Rates

o 30 frames per second with 1080p resolution Video frame rate

Video Standards

o H.263, H.263+/ H.263++, H.264

Video Inputs

o Min. One HDMI @ 1920x1080 60fpso Min. DVI interface for PC Presentation sharing along with pc audio

Video Outputs

o Min Two HDMI Outputs

Video Resolutions

o 1920 x 1080@60 fps

Dual Stream

o Support H.239, BFCP (SIP) Dual Stream, View presentations/videos with voice and presenter simultaneously on single or dual monitor. This should be achieved without any software installation on laptops. Dual Stream support resolutions up to 1080p (1920 x 1080)


Audio Featureso 20KHz natural quality, o Two separate acoustic echo cancellers, o Automatic Gain Control, Automatic o Noise Reduction, Packet loss management, matching lip movements with video and

audios

Audio Inputso Min 2 x microphone with mute button on microphone o Min 1 x microphone extension cableo Min 1x stereo line in

Encryption

o Support H.235 (AES) Encryption supported in deal stream, Automatic key generation and exchange

Network Interfaces

o Min 1 x LAN and Ethernet (RJ-45) 10/100/1000 Mbit

IP Network Features

o Differentiated services/ Quality of service (QoS), IP bandwidth management with flow control, decrease bandwidth during packet loss

Main Camerao Support resolution min 1920 x 1080 pixels progressive at 60 frame per secondo Minimum 12x optical zoomo Minimum Focal Point 1.8, Minimum +15°/-25° tilt, +/- 90° pan, Min 43° vertical

field of view, Minimum 72° horizontal field of viewo Auto or manual focus / brightness / white balance, remote end camera control,

Upside down mounting, picture flips automatically, HDMI interface

System Management

o Support Centralized Management Softwareo Total management using SNMP, Telnet, SSH, XML

Power

o Auto-sensing power supply 200 - 240 VAC, 50 Hz3.19.2 LED TV Monitor

Minimum screen size

o 43" (42.5", 108.0cm)


Widescreen resolution:

o Full HD with wide 16:9

Backlight Module:

o Edge LED

Sound Output (RMS)

o 10W x 2o Dolby Digital Plus

Wide viewing angle

o 178 degree

Connectivity:

o Min 2x HDMI Input Interfaceso Min 1x USBo Min 1x Ethernet Connectiono Min 1x Composite Video Inputo Min 1x Analog Audio Inputo Min 1x Audio Out

Power supply:

o AC220 - 240V 50 Hz

Mounting Kit:

o The display should have mounting kit

3.19.3 Wheel based floor mount carts

o Height Adjustable Mobile TV Mounting Wheel-based Floor Stand, should have shelf for Codec placement.

3.20 Floor Mount Rack:At each site there shall be one floor mount Rack for housing the equipment. The Rack shall comply with ANSI/EIARS-310-D, DIN41491 PART1, IEC297-2, DIN41494 PART7, GB/T3047.2-92 standard. The Rack shall be 19 inch and compatible with metric ESTI international standard. The Rack shall have minimum following requirement:

Materials: Cool Rolled Steel, thickness- Vertical rail-1.5 mm, others-1.2 mm, Front door glass: Tempered glass with thickness of 5 mm. Mounting: Floor mount.


Loading Capacity: 60 Kg Size: 18U Dimension: 600x450x900 (WxDxH) Removable front door and side panel, easily installing and maintaining. Surface finish: Degreased, acid cleaned, phosphoric, water cleaned electro-static

powder coating and shall meet ROHS standard. Color: Black

3.21 UPSAt each site there shall be one UPS with 5 KVA capacity and 2 Hour Backup time. The UPS shall have the following minimum requirement:

Phase: Single Phase in and Single Phase Out Input Parameters:

Rectifier Type: IGBT (Insulated-Gate Bipolar Transistor ) Rated Voltage: 220 VAC, 50 Hz Input Voltage Range: 110V~280 V Input Frequency Range: 46~54 Hz

Battery: Charging Capacity: < 3 hour for recharging to 90% of HR Capacity Battery Type: Lead-Acid Maintenance Free Battery Battery Quantity: As required Battery Voltage: 12 V, minimum 65 AH Battery Rack: Well finished Powder coated closed battery Box

Output Parameter: Nominal Voltage: 210/220/230/240 VAC, 50 Hz Rated Power: 5 KVA Voltage Precision: 220 ±3% Frequency Precision: 50 ±0.2% Output Voltage THD: <3% for linear load, <5% for non-linear load Current Crest Ration: 3:1(max) Harmonic Distortion: <=3% THD (linear load), <=7% THD( Non-linear load) Transfer Time

o Bypass to inverter: Zeroo Inverter to bypass: Zeroo Wave form(battery): Pure Sine Waveo Efficiency: 91%

System Parameters and Standard Noise: less than 55 dBA@1 meter


Language: English Display: LED

Communication and Management Interface: RJ45/USB Operating System: Licensed OS

Alarm No Input: Sounding Low Battery: Sounding Overload: Sounding Error information through web browsing/SNMP

Environmental Parameter Operating Temperature: 0~400 Relative Humidity : 0~95%

3.22 Cooling SystemEach Distance Learning Theatre/Distance Collaboration Centre shall have adequate Cooling System. Total effective Cooling Capacity for each Distance Learning Theatre shall be minimum 100,000 BTU/h and each unit shall be minimum 20,000 BTU/h. Total effective Cooling Capacity for each Distance Collaboration Centre shall be minimum 40,000 BTU/h and each unit shall be minimum 20,000 BTU/h. The Supplier shall be responsible for installation of Cooling System including Power Cabling, Drainage pipe, mounting of both indoor and outdoor units, installation of Circuit Breakers, required Cooling Pipe, insulation etc. The requirements of the Cooling System are as follow:

Type: Cassette Type Voltage: 200~240 V, 50 Hz, single phase Quiet Operation, Moisture Removal, Up/Down Swing Flaps, Automatic Flaps, Auto

Shut Flaps Automatic Air Flow Adjustment, Auto Restart, Sleep Timer, Program Timer, Auto-

Changeover, 3 selective wind speed (Low, Medium and High) Refrigerant R410A, Protect Earth Allopatric Indoor and outdoor unit


Sub-section FOUR: Room Modification

4.1 Scope of Work Supply and installation of Power System including Power Cabling, Cable Tray,

Circuit Breaker, Grounding System. Supply and Installation of Lighting System. Room Modification including Painting, Gallery Foundation and other Civil Works,

Acoustic, Furniture including Chair, Table etc., False Ceiling, Wooden Texture, Glass Board etc.

Audio Video (AV) cabling and Network Cabling.

4.2 Power System ConnectivityThe Supplier shall take 3 phase connectivity by installing appropriate circuit breaker in the nearest existing AC Power Distribution Board (PDB). If no facilities are available in the nearest AC PDB, the Supplier shall install separate PDB. Supplier shall install required Sub Distribution Board (SDB) near the room. For bidding purpose, an average length of 100 meters minimum 70rm cable for connection between AC PDB and SDB near the room may be considered. As the distance may vary in actual situation, the supplier shall supply and install the required cable upon survey. There shall be required Circuit Breakers, both input and output in the SDB. There shall be separate Circuit Breaker for Each Air Cooler, lighting system and UPS. The supplier shall supply and install all the required cable using cable ladder or channel. Sample Power Connectivity Diagram is given below:


4.3 Grounding and BondingThe grounding and bonding shall meet the following requirements:

Bonding means permanent joining of metallic parts for the purpose of forming an electrically conductive path to ensure electrical continuity and capacity to safely conduct any current likely to be imposed.

Bonding conductor for telecommunications is a conductor used to interconnect the telecommunications bonding infrastructure to the ground of the building. This conductor will be used to bond Equipment/Rack to the GB and also the GB to the MGB which is in turn connected to the grounding electrode conductor.

The Supplier shall be responsible for completing the bonding system. Grounding system shall be provided by the University authority.

There are five important design considerations to remember about bonding conductors:

o The Bonding Conductor shall be made of copper and the copper core conductor must be insulated and be at least No. 10 sq-mm in size

o These conductors shall not be placed in metallic conduit. If this cannot be avoided, the conductors must be bonded to each end of the conduit if the run is longer than 1 m (3 ft) in length

o Ensure that bonding conductors are marked appropriately by using a green label.

o Bonding conductor cannot have joints.

Equipment/R

ackEquipm

ent/Rack

Bonding Conductor

Grounding Bar

Grounding Bar

Main Grounding Bar


o Shall have Lugs at both ends with thread-forming bolt and nut mechanism to be tightly fixed to Equipment/Rack, Grounding Bar or Main Grounding Bar as it requires

Grounding conductor is a conductor used to connect the grounding electrode to MGB.

Main Grounding Busbar (MGB) refers to a busbar bonded to the Ground by the bonding conductor for telecommunications. The MGB shall be placed in a location that is convenient and accessible. The MGB serves as a dedicated extension of the building grounding electrode system for the telecommunications infrastructure. It also acts as the central connection point for BBs and equipment.

The following MGB design considerations must be considered

There will be typically one MGB. MGB will be located in a place where it is accessible to telecommunications

personnel. It is often located in the entrance room or the main telecommunications room.

The MGB is normally a pre-drilled copper busbar with standard NEMA bolt hole sizing and spacing for the type and size of conductor being used.

MGBs are a minimum of 10 mm in thickness, 100 mm wide and of variable length. The Successful Supplier may use the existing MGBs if it is already available, for

Bonding purpose The Successful Supplier is requested to make proper survey to check its availability

and to accommodate any change if required Grounding Busbar [GB]: Located in a telecommunications room or equipment

room, it serves as a common central point of connection for telecommunications systems and equipment in the area served by that TR or equipment room. GB characteristics will be as follows:

o Pre-drilled copper busbar provided with standard NEMA bolt hole sizing and spacing for type of connectors to be used

o Minimum size 10 mm thick by 75 mm wide, variable length GB design considerations

o Bonding conductors used between an MGB and GB must be continuous and routed in the shortest, straight-line path

o Install the GB as close as possible to the Equipment Racko GB shall be either “Rack Mounted” or “Wall mounted” depending on its

installation based on availability of Racks.


Diagram for Grounding identifying the components and associated connectivity


4.4 Lighting and Illumination SystemLighting is one of the most critical elements that can influence the quality of the perceived video. It is affected by the dimensions (width, depth, and height) and angles of wall surfaces of the room; the diameter of the camera lens (known as the aperture); and the color and reflectivity of wall, floor, and ceiling surfaces. Too much light, and the room will feel like a recording studio and will be uncomfortable for the participants to sit in for long durations of time. Conversely, a room that is not lit well enough will appear dark on camera, shadows will appear around the face and neck of participants and in the corners of the room, and the perceived quality of the video will suffer.

The goal of a Distance Learning Theatre/Distance Collaboration Centre is to strike just the right balance between studio-quality lighting and comfort for the participants. The participants and the environment around them must be illuminated properly to produce the most realistic, life-like video quality. However, the environment should be comfortable enough for the participants to sit in it for hours without developing a headache or eye strain. The three aspects to the design of lighting within a Distance Learning Theatre/Distance Collaboration Centre are as below:

The angles and direction of the light and which surfaces it illuminates The temperature or color of the light The strength or intensity of the light

4.4.1 Considering Light Angles and Direction

The lighting system for Video Conferencing shall be ambient (fill) and participant (point) lighting. The light type shall be of LED Type. Usually LED light specify bulb intensity in terms of how many lumens, but Video Conferencing System is concerned with how much light the Bulb System provide in terms of lux at various places throughout the room. The Supplier shall identify the number of bulbs per fixture, the number of fixtures, and the wattage per bulb required to achieve the desired amount of lux throughout the room. The Supplier shall provide calculation for both Distance Learning Theatre/Distance Collaboration Centre for the above number of bulbs per fixture, the number of fixtures, and the wattage per bulb.

All the light shall be ceiling mountable and indirect type. Degree of dispersion shall be maximum 60 degree.

4.4.2 Considering Light Color Temperature

The color temperature of a light source is effectively a measure of how yellow, white, or blue it appears and measured in in Kelvin (K). Lower color temperatures are easier on the eyes, however, they do a poor job of illuminating things sufficiently to make a subject look good


on camera. By contrast, a room lit with 5000K LED bulbs will make look fantastic on camera but will be uncomfortable to sit in for long durations. For Distance Learning Theatre/Distance Collaboration Centre color temperature shall be 4000K.

4.4.3 Measuring Light Intensity

The intensity or strength of a light source is a function of its wattage. There are various systems of measurement for this, including lumens, lux, foot candles, and candela. For Video Conferencing System, lux measurement shall be considered. Lux is a measure of the intensity of light within a volume of space. It is also a measure of the intensity of light that hits a surface, such as a wall, a subject's face, or a table surface. The lumen, by contrast, is a measure of how much light is emitted by a source. So although a bulb produces light in terms of lumens, what Video Conferencing Room is concerned how much lux it provides at various points within the room. The average conference room or meeting room found in corporate environments is approximately 150 lux to 300 lux. This is much too dark for the aperture of a camera to sufficiently capture a human subject in good detail. By contrast, the average studio environment is approximately 700 lux, which is much too bright for humans to be comfortable for long durations. For Video Conferencing System, light intensity for both Class Room and Conference Room the Supplier shall ensure 400 lux.

There are essentially four different angles from which light should be measured:

From the camera's point of view, looking toward the participants From the participant's point of view, looking toward the cameras From the participant's point of view, facing upward toward the ceiling From the perspective of the side and back walls

The Supplier shall propose all the required accessories including Bulb, housing for Bulb, reflector, mounting, separate switch for each row of light in its offer.

4.5 Gallery ArrangementThe Distance Learning Theatre shall have Gallery with staircase so that the participants have clear view of the screen or the person presenting in case of local presentation. The whole base of the Gallery shall be of brick structure with cement concrete finish. There shall be proper arrangement to flow the cable through the floor, wall and above the false ceiling. The features of Gallery at DLT are given below:

Type: Gallery type (staircase)

Material: The whole base of the Gallery shall be of brick structure with cement concrete finish at per PWD schedule and approved by the purchaser.


Floor surface: The floor of the whole room including gallery surface at all level of floor, scatting, gallery stairs, zero level of floor etc. shall be constructed with 24”x24” mirror tiles. Sample of tiles to be approved by the Project Manager

Floor Cabling: There shall be proper arrangement to flow the cable through the floor, wall and above the false ceiling

In Distance Collaboration Centre, there shall be wooden texture on the floor with the following features:Type: Wooden texture Plastic Flooring, water proof, anti-termite. Material: PVC with UV CoatingTexture: Wooden textureDesign and Color: The Supplier shall take the approval of the design and color from the

Project Manager before supply

Diagram for Gallery formation is given below:

In Distance Collaboration Centre, there shall be wooden texture on the floor.

4.6 Specifications for Furniture4.6.1 Furniture for Distance Learning Theatre

i) Gallery Type TableIn each Distance Learning Theatre, there shall be Gallery Type Table with the following requirements:

a) Table Type: Gallery type table b) Material: Min 24mm Laminated Board/Plywood with proper texture. Material shall be

termite proof.c) Table Size: Min H 32" x W 20" x L 90"d) Seating Capacity: Each Table shall be for four seating capacitye) Bottom Stopper: Each Table shall have bottom PVC stopper to prevents moisture

contract of the floor


f) Front Face Cover: Front face of the table shall be covered by the same material to hide participants legs from the Cameras

g) Power Socket: One three pin Type-G Power Socket at each table with Power Connectivity

h) Reference: Sample Layout of a Distance Learning Centre (Class Room Type)i) Approval of Design and Sample: Design of table and sample of table must be

approved by the purchaser.

ii) Student Chair:a) Chair Type: Slick Visitor Type Chairb) Seat Material: Mesh fabric coverc) Structure Material: Metal based) Base: Fixed Base (No wheel)e) Armrest: With/without armrestf) Seat size: Min W 18” x D 18”g) Approval of Sample: Sample must be approved by the purchaser.

iii) Table for Operatora) Table Type: Executive type tableb) Material: Min 24mm Laminated Board/Plywood with proper texture, Shall be termite

proof.c) Table Size: Min H 32" x W 20" x L 48"d) Drawer: One Drawer with locking facilitye) Bottom Stopper: Table shall have bottom PVC stopper to prevents moisture contract

of the floorf) Front Face Cover: Front face of the table shall be covered by same material to hide

participants legs from the Camerasg) Power Socket: One three pin Type-G Power Socket at table with Power Connectivity

iv) Operator Chair:a) Chair Type: Slick Revolving Type Chairb) Seat Material: Mesh fabric coverc) Structure Material: Metal based) Base: Wheel base revolvinge) Armrest: With armrestf) Seat size: Min W 18” x D 18”

4.6.2 Furniture for Distance Collaboration Centre


In each Distance Collaboration Centre, there shall be one Conference Table with chair and other facilities with following requirements:Conference Room U Type Table:

a) Table Type: Conference Room U Type table b) Material: Min 24mm Laminated Board/Plywood with proper texture and shall be

termite proof.c) Table Size: Min H 32" x W 20" x U Typed) Seating Capacity: Table shall be for 15 seating capacity (U form)e) Reference: Sample Layout of a Distance Collaboration Centre (Conference Room

Type)f) Bottom Stopper: Table shall have bottom PVC stopper to prevents moisture contract

of the floorg) Front Face Cover: Front face of the table shall be covered by same material to hide

participants legs from the Camerash) Table shall be comfortable and aesthetic choicei) Power Socket: Min 3 x three pin Type-G Power Socket at table with power

connectivityj) Approval of Sample: Design and Sample must be approved by the purchaser.

Detailed drawings of a sample Distance Learning Theatre and a Distance Collaboration Center are given in Annexures.Chair:

a) Chair Type: Revolving Type Executive Chairb) Seat Material: Mesh fabric coverc) Structure Material: Metal based) Base: Wheel base revolvinge) Armrest: With armrestf) Seat size: Min W 18” x D 18”g) Quantity: 15 chairs at every Distance Collaboration Centreh) Table shall be comfortable and aesthetic choice

Low Height Equipment Table:a) Table Type: Low Height Equipment Tableb) Material: Min 24mm Laminated Board/Plywood with proper texture c) Table Size: Min H 12" x W 20" x L 20”d) Bottom Stopper: Table shall have bottom PVC stopper to prevents moisture contract

of the floore) Drawer: Drawer with locking facility


Detailed drawings of a sample Distance Learning Theatre and a Distance Collaboration Center are given in Annexure.

4.7 Shoe Rack with Sitting Tool:In each Distance Learning Theatre and Distance Collaboration Center shall be one Shoe rack with sitting tool at the entryway for shoe management. The features of the Shoe Rack are as follows:

Shoe rack shall be constructed with 18mm Laminated Board/Plywood. Supplier shall also provide shoe rack and sitting tool to existing 34 Distance Learning Theatre. The color of Rack and the tool shall be consistent with the Room furniture. The Dimension of the Rack shall be minimum 825mm(L)x350mm(W)x775mm(H). re and Distance Collaboration Center shall be one Shoe rack with sitting tool at the entryway for shoe management. Supplier shall also provide shoe rack and sitting tool to existing 34 Distance Learning Theatre.

a) Rack Type: Shoe storage rackb) Material: Min 18mm Laminated Board/Plywood with proper texture and termite

proof.c) Rack Size: Min 32”(L) x 14”(W) x 30”(H)d) Bottom Stopper: Rack should have bottom PVC stopper to prevents moisture contract

of the floore) Shelves: Rack should have shoe shelves facilityf) Color: The color of Rack and the tool shall be consistent with the Room furnitureg) Sitting tool:

a. Tool Type: Sitting toolb. Material: Virgin PPc. Tool Height: Min 18”

4.8 Room Modification Works:The Supplier shall ensure room renovation and modification works. The Supplier shall ensure Plastic Painting of all the walls. The Supplier shall quote for closing of door with fabric panel, closing of all the windows from inside with brick wall, sealing of windows to prevent water intrusion, remove existing cabling in the room if required, plastering of walls, change/modify existing door.


The supplier shall have to do all other kinds of modification for aesthetic quality appropriate for standard video conference facilities, including painting the walls, closing windows or doors, Wooden Panels and wall decoration etc.

The walls facing the camera should be covered with decorative wall papers/painting/ posters that symbolizes and identifies the sites.

4.9 False CeilingThe Ceiling of Distance Learning Theatre/Collaboration Centre should be covered with standard Gypsum False Ceiling. The minimum features are as follows:Type: Mineral Gypsum Size: 24”X24”Color: WhiteDesign: PlaneFixing: Screw fixed to ceiling by GI wire with T GridMaintain leveled and finished exposed faces including making holes in wall and roof

4.10 LectrumThere shall be one Lectrum at each Distance Learning Center. Lectrum shall be made of Stainless Steel. The Supplier shall take the approval of the design from the Project Manager before supply the lectrum.

Lectrum Type: Floor Standing

Lectrum material: Stainless Steel

Institute Logo: Institute Logo should be printed from of the lectrum

Design and Color: The Supplier shall take the approval of the design and color from the Project Manager before supply the lectrum

4.11Glass BoardThere shall be one 5 mm thick Glass Board to be placed on the wall at each Distance Collaboration Center for using as writing board. Dimension of the board shall be in accordance with the wall measurement of the specific site and to be approved by the Project Manager before placing.

Glass thickness: Min 5 mm thick

Board dimension: Dimension of the board shall be in accordance with the wall measurement of the specific site and to be approved by the Project Manager before placing


4.12 Room Sign and Outside Digital Status Board at all sites

There shall be light-illuminated signboard in front of the DLT/DCC and an indication and information board installed in the convenient location of the campus for indicating the location of DLT/DCC.

4.13 Aesthetic Quality Modification and Acoustic PanelThe supplier shall have to do all other kinds of modification in Fabric Panel, Wooden Panels and wall decoration etc. for aesthetic quality appropriate for standard video conference facilities. Veneer/Partex board shall be used as the base of the Fabric Panel. Fabric Panel shall be used as Acoustic Panel and around 50% of the side wall shall be covered by the Fabric Panel. Panels shall be easily removable and insertable. Sample must be approved by the purchaser.Acoustic Panel shall have to be taken to reduce reverberation or echo in the room to achieve a quality acoustic level. Type 18”X72” absorption panel with wood furring strips with Veneer/Partex board

covered with thin foam and textured fabricFabric type Hessian FabricColor As per approved color from available sampleFixing: Panels shall be easily removable and insertable

The walls facing the camera should be covered with decorative wall papers/painting/ posters that symbolizes and identifies the sites.

4.14 Assurance of QualityThe following equipment shall be treated as critical. The bidder shall certify that all such equipment, to be supplied under this purchase, will be manufactured after bid submission date. The successful bidder shall mention the month of production of equipment during delivery. The list of critical equipment of this tender is given below. Technical Responsiveness of this package will mainly depends on the compliance of the Technical Specifications of these Critical items.

MCU Codecs Cameras Display Units Audio Amplifier


Subsection FIVE: Description of other Services

5.1 Project Management ServicesProject Management Services shall include all the costs for services related to implementation of scope of the work by the Supplier under this tender. These may include but not limited to manpower cost, equipment/material transportation cost, travel cost, accommodation cost, printing and documentation, utilities bills, office equipment for design, install, configure, test and commission.

5.2 Supply, Installation, Testing and CommissioningThe supplier shall submit the following work plan with the bid for successful supply, installation and commissioning of the package.

5.2.1 Project Organization and Management Plan

Since it’s a countrywide Video Conferencing System deployment project, a clear-cut project management schedule showing how the Supplier is going to manage the whole work, needs to be submitted to visualize the total implementation work under this tender.

5.2.2 Task, Time, and Resource Schedules

The Supplier shall submit a Gantt Chart identifying all the tasks, mentioning time required for each task, dependence of each task with other tasks and resources required for each task.

5.2.3 Delivery and Installation Plan

The Supplier shall submit a schedule date and time plan of Video Conferencing System and Room Modification including Power System Installation, testing foe all the equipment and delivery of the systems.

5.3 Customer Proof of ConceptVideo Conferencing System is the core equipment in the Tender. The Supplier shall arrange an inspection visit to the Customer Experience Center/Factory of the Manufacturer of the system to ascertain the technical specifications of the equipment to be supplied.

The inspection will be held as per the following format:

o Number of personnel: 3 (Three) including project personnel(i.e. HEQEP)o Number of minimum working days: 4 (Four)


o Per diem charge to Inspectors: US$ 260 (Two Hundred Sixty) per day (including all holidays in between) per person

o Other Facilities to be provided: Both-way Economy Class Air Ticket Medical Services (if required) Local Transportation Health Insurance (if required)Visa Processing Fees

5.4 Local Training ServicesThe Supplier shall arrange a local training for technical personnel on maintenance of Video Conferencing System equipment and Power Equipment.

a) Training on Video Conferencing System Equipment shall include the following:

Video Conferencing Systems Essentials and Technologies, Video Conferencing Equipment Operations including MCU, Codec, Touch Panel, Sound System, Display System, and basic testing and troubleshooting of the System. Training shall be mostly focused on hands-on activities.

The training shall be provided as per the following format:

o Number ofbatches: 2 (Two)o Number of total participants: 50 (Fifty) [25 in each batch]o Number of minimum working days: 3o Per Diem to participants: BDT 2,000 (Two Thousand) per day per persono Travel Expense to be paid to each participant: BDT 2,500 (Two Thousand

Five Hundred).

HEQEP/BdREN/UGC/ shall provide venue for the training including chair and table but the Supplier has to arrange all logistic supports.

b) Power System Training services shall include the following:

Power System Essentials and Technologies, Power System Operations including UPS, Power Connectivity Layout and trouble-shooting of the Power Equipment. Training shall be mostly focused on hands-on activities.

The training shall be provided as per the following format:

o Number of batches: 2 (Two)o Number of total participant : 30 (Thirty) [15 in each batch]o Number of minimum working days: 2 (Two)o Per Diem to each participant: BDT 2,000 (Two Thousand) per day


o Travel Expense to be paid to each participant: BDT 2,500 (Two Thousand Five Hundred).

HEQEP/BdREN/UGC/ shall provide venue for the training including chair and table but the Supplier has to arrange all logistics support.

The Supplier shall arrange quality trainers with adequate experience, tools and materials for the training and provide required training documents, refreshment etc. The profile of the Trainer(s) and the curriculum of both the training shall be submitted to the Project Manager by the Supplier for approval before start of the training.

5.5 Operational Acceptance Test (OAT)Before commissioning of the system, Operational Acceptance Test (OAT) team shall carry out operational acceptance testing of the installed system to ascertain the technical and other specifications, and check Bill of Materials. Prior to commencement of such test the Supplier shall submit an OAT Procedure to be reviewed by BdREN International Partner and subsequently passed by the Project Manager. An OAT team will be formed with the approval of HEQEP/UGC and OAT will be done jointly by the OAT team and Supplier’s representatives. The supplier shall provide the transportation facilities during OAT. BdREN International Partner will assist the OAT team.

The Supplier will be responsible for arrangement of all equipment, consumables, test gears and measuring equipment required for the OAT. All costs for these services shall be quoted.

5.6 Warranty5.6.1 Warranty for Active Elements

The Supplier shall provide 2 (two) years warranty for the goods/equipment supplied from the date of operational acceptance mentioned in the Operational Acceptance Certificate (OAC). Supplier shall mention manufacturer warranty part number against each product in its offer. All costs for Warranty Services shall be quoted.

Warranty means that hardware and software procured by the purchaser shall be free of defects in material, software and workmanship under normal use for the duration specified for each product. In the event that during the warranty period, purchaser identifies that the Hardware or Software does not conform to its warranty, the supplier shall repair or replace the non-conforming Hardware or software. The supplier shall assist BdREN immediately to replace the faulty hardware or software by similar hardware or software from the Spare Parts, if available, shall collect the faulty hardware or software within 5 (five) business days from the date of receiving fault notice and send the same to the original manufacturer or its authorized representatives. The supplier shall be responsible for repairing/replacement process and purchaser


shall assist if required. The supplier will arrange to deliver the replaced/repaired hardware or software to BdREN within two months from the date of collection and shall assist BdREN installing the repaired/replaced Hardware or Software to replace the used spare.

5.6.2 Warranty for Facilities/Works

The Supplier shall provide minimum 3 (three) years warranty for the facilities/passive elements/works done from the date of Operational Acceptance mentioned in the Operational Acceptance Certificate. The Supplier shall be responsible for repair/replacement of the damaged or faulty elements/works during the warranty period.

5.7 Maintenance SupportOnce the network is installed, tested and commissioned it will be handed over to BdREN. It will be the responsibility of BdREN to monitor the day to day operations of the network. This has been planned to be accomplished by the BdREN Network Operations Centre (NOC). The BdRENNOC will only be responsible for monitoring of the network operations. All subsequent troubleshooting and resolving of technical issues, including identification of faults and remedying such faults through replacement of parts, if needed, will be the responsibility of the Bidder.

A “Support and Maintenance Service Level Agreement (SLA)”will be signed between bidder and the Purchaser. A Sample SLA is attached in the document. The supplier shall quote SLA service fulfilling minimum requirement of the Sample SLA.

The support provider will be responsible for case handling, problem diagnosis, proposal and implementation of solutions, liaising with the BdREN NOC and other nominated parties as appropriate. Support provider will also be expected to provide regular and frequent reports of the status of cases, and details of escalation procedures as mentioned in the “Support and Maintenance SLA”.

We seek proposals of capital expenditure for this support and maintenance service.

Support and Maintenance Service Level AgreementsSupport and maintenance costs should be based on a 3 years contract. Costs of this SLA should also be included into the offer to be evaluated for comparison among the Bidders. BdREN will prefer one off payment for the support contract. However, Liquidated Damage will be charged in favor of BdREN as delineated in the attached SLA in case of the Bidder’s failure to maintain the terms and conditions contained in the SLA. The Bidder shall provide organizational and technical details about the party providing the actual support and maintenance. The Bidder should quote necessary spares to provide such support and maintenance service.


Subsection SIX: List of Annexes

A. List of sitesSL Name of Institutions Abbreviation Seating

Capacity

A Medical Colleges1 Dhaka Medical College, Dhaka DMC 60

2 Sir Salimullah Medical College, Dhaka SSMC 60

3 Chittagong Medical College, Chittagong CMC 60

4 Rajshahi Medical College, Rajshahi RMC 60

5 SylhetMAG Osmani Medical College SOMC 60

6 Sher-e-Bangla Medical College, Barisal SBMC 60

7 Rangpur Medical College, Rangpur RPMC 60

8 ShaheedSuhrawardy Medical College, Dhaka ShSMC 60

9 Mymensingh Medical College MMC 60

10 Cox's Bazar Medical College CoxMC 60

11 Sheikh SayeraKhatun Medical College, Gopalganj SSKMC 60

12 Dhaka Dental College, Dhaka DDC 60

B Research Institutions

1 Bangladesh Agricultural Research Institute, Gazipur BARI 15

2 Bangladesh Rice Research Institute, Gazipur BRRI 15

3 Bangladesh Space Research and Remote Sensing Organization, Dhaka

SPARRSO 15

4 Bangladesh Institute of Development Studies, Dhaka BIDS 15

5 Bangladesh Institute of Research and Rehabilitation for Diabetes, Endocrine and Metabolic Disorders, Dhaka

BIRDEM 15

6 Bangladesh Jute Research Institute, Dhaka BJRI 15

7 Bangladesh Academy for Rural Development, Comilla BARD 15

8 Bangladesh Livestock Research Institute, Savar BLRI 15

9 International Centre for Diarrhoeal Disease and Research, Bangladesh

ICDDRB 15

10 Bangladesh Meteorological Department, Dhaka BMD 15

C Universities

1 East West University, Dhaka EWU 602 Ahsanullah University of Science & Technology, Dhaka AUST 60

3 Islamic University of Technology, Gazipur IUT 60


D Up-gradation

1 BdREN, UGC BdREN 15

2 Khulna University KU 60

3 Jahangirnagar University JU 60

4 Sher-E-Bangla Nagar Agricultural University SBAU 60


B. Sample Layout of a Distance Learning Centre (Class Room Type)

Note: Microphones shown in pictures are out of scope of this package


C. Sample Layout of a Distance Collaboration Centre (Conference Room Type)

121

D. Schedule of Requirements

Sl No. Subsystem / Item Description

DM

CH

SSM

C

CM

C

RM

C

SOM

C

SBM

C

RPM

C

ShSM

C

MM

C

Cox

MC

SSK

MC

DD

CH

BA

RI

BR

RI

SPA

RR

SO

BID

S

BIR

DEM

BJR

I

BA

RD

BLR

I

ICD

DR

B

BM

D

EWU

AU

ST

IUT

BdR

EN/U

GC

KU JU

SBA

UB

dREN

-DC

Tota

lSp

are

Gra

nd T

otal

Equipment/System/Goods/Items

A Active Product

1 MCU 1 1 1

2 Video Conferencing Codec 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 27 3 31

3 Speaker Track Camera at DCC 1 1 1 1 1 1 1 1 1 1 1 11 1 12

4 Precision Camera at DCC 1 1 1 1 1 1 1 1 1 1 1 11 1 12

5 Wired Touch Device 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 26 1 28

6 Table Top Microphone 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 26 1 27

7 Ceiling Microphone 3 3 3 3 3 3 3 3 3 3 3 3 1 1 1 1 1 1 1 1 1 1 3 3 3 55 1 56

8 Student Track Camera 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 15 2 17

9 Precision Camera at DLT 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 15 2 17

10 Audio Amplifier 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 15 2 17

11 Loud Speaker in Lot, 4 unit in each lot 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 15 2 17

12 Wireless Handheld Microphone with Receiver 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

217 5 22

13 Wireless Clip Microphone with Receiver 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

116 2 18

14 84" LED Display 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 30 1 31

15 64" LED Display 2 2 2 2 2 2 2 2 2 2 2 22 1 23

16 Interactive Panel 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 15 1 17

17 Document Camera 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 15 1 16

18 L2 Switch 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 26 2 28

19 Wireless Access Point 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 25 2 27

122 Section VII. Technical Specifications


DM

CH

SSM

C

CM

C

RM

C

SOM

C

SBM

C

RPM

C

ShSM

C

MM

C

Cox

MC

SSK

MC

DD

CH

BA

RI

BR

RI

SPA

RR

SO

BID

S

BIR

DEM

BJR

I

BA

RD

BLR

I

ICD

DR

B

BM

D

EWU

AU

ST

IUT

BdR

EN/U

GC

KU JU

SBA

UB

dREN

-DC

Tota

lSp

are

Gra

nd T

otal

20 Wireless Access Controller 1 1 1

21 Streaming Server 1 1 1

22 Desktop VC System for UGC NOC 1 1 1

23 Portable VC System 1 1 1

24 Floor Mount Rack 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 25 25

25 UPS 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 26 3 29

26 Air Cooler Unit 5 5 5 5 5 5 5 5 5 5 5 5 2 2 2 2 2 2 2 2 2 2 5 5 5 1 96 96

B Passive Goods and Works

1Power System Connectivity, Switch, Socket, Circuit Breaker, SDB lot

1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 25 25

3 Grounding and Bonding, lot 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 25 25

4 Room Painting, m2 160 160 160 160 160 160 160 160 160 160 160 160 100 100 100 100 100 100 100 100 100 100 160 160 160 100 160 160 3820 3820

5 Lectrum 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 15 15

6 Glass Board 1 1 1 1 1 1 1 1 1 1 1 1 1 1 11 1

17 17

7 Room Sign and Outside Digital Status Board 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

1 128 28

8 Aesthetic Modification and Fabric Panel, m2 40 40 40 40 40 40 40 40 40 40 40 40 15 15 15 15 15 15 15 15 15 15 40 40 40 15 40 40 845 845

9 Student Table 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 255 255

10 Student Chair 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 1020 1020

11 Conference Table 1 1 1 1 1 1 1 1 1 1 1 11 11

12 Chair 15 15 15 15 15 15 15 15 15 15 15 165 165

13 Wooden Texture for Floor, m2 60 60 60 60 60 60 60 60 60 60 60 660 660

14 Gallery Formation with 13 13 13 13 13 13 13 13 13 13 13 13 13 13 13 13 13 221 221

Section VII. Technical Requirements 123


DM

CH

SSM

C

CM

C

RM

C

SOM

C

SBM

C

RPM

C

ShSM

C

MM

C

Cox

MC

SSK

MC

DD

CH

BA

RI

BR

RI

SPA

RR

SO

BID

S

BIR

DEM

BJR

I

BA

RD

BLR

I

ICD

DR

B

BM

D

EWU

AU

ST

IUT

BdR

EN/U

GC

KU JU

SBA

UB

dREN

-DC

Tota

lSp

are

Gra

nd T

otal

Brick , m3

15 False Ceiling, m2 150 150 150 150 150 150 150 150 150 150 150 150 60 60 60 60 60 60 60 60 60 60 150 150 150 150 150 2910 2910

16 Operator Table 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 15 15

17 Operator Chair 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 15 15

18 Tiles, m2 165 165 165 165 165 165 165 165 165 165 165 165 165 165 165 2805 2805

19 Shoe Rack with Sitting Tool 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 34 59

20 Change/modification of Door 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 25 25

21

Room Readiness Work (brick wall/board wall, plaster, remove of brick wall, remove of existing electrical work, etc), m2

4 4 4 4 4 4 4 4 4 4 4 4 3 3 3 3 3 3 3 3 3 3 4 4 4 90 90

22 LED Light Set 40 40 40 40 40 40 40 40 40 40 40 40 20 20 20 20 20 20 20 20 20 20 40 40 40 20 820 820

23 Power Cabling, lot 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 26 26

24 Data and AV Cabling, lot 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 26 26

D Up-gradation of existing System

1* License up-gradation of Existing System

1.1

License for Video Communication Server Non-traversal Network Calls(One L-VCS-20 and one L-VCS-10)

1 1 1

1.2

License for Video Communication Server Traversal Network Calls (one L-VCSE-20 and one L-VCSE-10)

1 1 1

1.3 License for Cisco TMS Direct 1 1 1



DM

CH

SSM

C

CM

C

RM

C

SOM

C

SBM

C

RPM

C

ShSM

C

MM

C

Cox

MC

SSK

MC

DD

CH

BA

RI

BR

RI

SPA

RR

SO

BID

S

BIR

DEM

BJR

I

BA

RD

BLR

I

ICD

DR

B

BM

D

EWU

AU

ST

IUT

BdR

EN/U

GC

KU JU

SBA

UB

dREN

-DC

Tota

lSp

are

Gra

nd T

otal

Managed Systems(one L-TMS-25)

C Services

1 Supply, Install, Test and Commission, lot 1 1

2 Project Management Services, lot 1 1

3 Customer Proof of Concept, lot 1 1

4Local Training on Video Conference System Equipment, lot

1 1

5 Local Training on Power System Equipment, lot 1 1

6 Operational Acceptance Test 1 1

7 Warranty 1 1

8 Maintenance Support 1 1

*If the bidder propose separate VCS Control, VCS Express and TMS server, instead of providing the mentioned license the bidder shall provide required software and requirement license for the offered hardware.


E. Package Gantt Chart

126 Section VII. Schedule of Requirements

F. Service Level Agreement (Sample)

F.1.1 Overview

This Service Level Agreement (SLA) outlines the support and maintenance for all supplied equipment, software or other items provided under the package of “Establishment of Distance Learning Theatre/Collaboration Centre in Higher Educational and Research Institutions.” for a period of 3 (three) years after successful completion of Operational Acceptance Test (OAT). F.1.2 Purpose and Objectives

The purpose of this SLA is to ensure fulfillment of the terms and conditions of the support and maintenance services so that all the operations related to this SLA will be maintained minutely.

The objectives of this Agreement are to:

Provide clear reference to service ownership, accountability, roles and/or responsibilities.

Present a clear, concise and measurable description of service to be provisioned to the Client.

Match expected service provisioning with actual service support & delivery.

F.1.3 Parties to the Agreement

This SLA is made between Higher Education Quality Enhancement Project (HEQEP) and XXX Co. Ltd.F.1.4 Commencement Date

The SLA will be effective from the very date of successful completion of Operational Acceptance Test (OAT) of all the equipment and services to be delivered under this contract. F.1.5 Duration of the Agreement

The duration of the SLA shall continue for three (3) years from the date of effectiveness. F.1.6 Periodic Review

This SLA is valid from the effective date outlined herein and will remain valid for a period of 3(three) years. This SLA shall be reviewed at a minimum once in a year; however, if not reviewed during the period specified, the current SLA will remain in effect. Contents of this SLA may be amended as required provided mutual agreement is obtained from both the parties.

F.2Scope of the Contract

The scope of the contract will be to provide support and maintenance service for all equipment to be supplied by the supplier under this package. The equipment (Hardware, Software, Passive and Facilities) will fall under, but not limited to, the following systems:

I. Supplied Distance Learning Theater and Distance Collaboration Center at different new sites and upgradation at some existing sites.

II. Supplied Power System at different sites.

III. Monitoring System installed at different sites.

IV. Passive Infrastructure at different sites


V. Facilities Equipment at different sites.

List of Equipment has been provided in Schedule of Requirement.

The following table gives an overview, whereas an "X" means that the particular service is included in this offering. Services marked with “-“are not included.

For detailed description of the Services please refer to the corresponding service product Description:Service Included in offer

Maintenance Service

Trouble resolution XTechnical Query XReplacement of Faulty Parts XEmergency Support/Onsite troubleshooting

X

SW Changes Management

Software Patch Implementation

X

Software Upgrade Implementation -

Spare Parts Support Service Delivery of Spare Parts X

F.3Spare Parts Supports Service

Availability of adequate spares is a prerequisite for reducing fault restoration time which eventuality leads to higher availability of network. For faulty parts the supplier would provide “Repair & Return” service during the warranty period free of cost and the same service after the warranty period, provided BdREN desires to pay the Repair cost to be claimed by the supplier, within the stated timescale. The supplier also commits that they are going to supply enough spares to BdREN to ensure system function satisfactorily maintaining 99.99% availability as mentioned in the RFQ. Network availability less than that mentioned above due to non-availability of adequate spares will be a considered as a determining attribute in payment of Performance Guarantee.

The total turnaround time of repair/return card will not be more than 90 (Ninety) days. The repaired parts will carry a warranty period up to the date as mentioned in the warranty period of the original product.

F.4Obligation of the Supplier

The Supplier agrees to offer Maintenance Services throughout the term of this Maintenance Contract as follows:

o Services: The Supplier agrees to offer all Maintenance Services of all the equipment and services mentioned under Schedule of Requirement. The “Responsibility Matrix” against detail activities can be finalized with the successful bidder before issuance of “Operational Acceptance Certificate”.

o Documentation, tools: The Supplier agrees to make available all Documentation, Tools, Software, Materials and Spare parts for Client's first and second line maintenance, as described by the terms of this Maintenance Contract.


o Personnel: The Supplier agrees that all personnel assigned to perform maintenance tasks under this Maintenance Contract will be suitably skilled for the respective tasks assigned.

o Software: Any Software upgrades provided under this Maintenance Contract are governed by the Software License Terms of the Supply Contract. If no Supply Contract applies, then standard software license terms will govern.

o Safety: The Suppliers personnel, including authorized subcontractors, will comply with any relevant safety regulations of the Client when at the Client's premises as long as such safety requirements are communicated in advance to the Supplier.

Coverage: This SLA shall cover all the material, equipment and software to be purchased under this contract.

Once a fault is reported by BdREN NOC or any authorized representative of BdREN in the form of issuing a Ticket, it will be the responsibility of the supplier to do necessary troubleshooting in order to rectify the fault.

The supplier will be responsible to resolve all technical issues, including identification of faulty parts, removing them and replacement of those parts with a functional one collecting it from the spares to be maintained by the client. At the same time, supplier will collect the faulty card/equipment from the client for repairing the same.

Once the faulty card is repaired and returned, the supplier will replace the spares with the repaired card and will hand-over the replaced spares to the client.

The supplier will be responsible for attending, diagnosing and troubleshooting the fault within the approved time which is allocated based on the severity of the fault.

Support and maintenance shall be provided for all the types of equipment supplied by the supplier.

In order to diagnose and troubleshoot the fault, supplier will ensure secured access to all the equipment that remains within the scope of the contract. The supplier will also make sure that they have all types of necessary tools and equipment available at their disposal to meet the support and maintenance requirement.

The supplier will be expected to troubleshoot any problem that manifests on the equipment, which includes handling interoperability problems with equipment belonging to BdREN or its peers or clients that might have been sourced from another vendor or provider.

The supplier will be responsible for handling trouble tickets, problem diagnosis, submission of proposal for resolving the problem and implementation of solutions, liaising with the BdREN and other nominated parties as appropriate.

Supplier will also be expected to provide monthly reports on the status of Trouble Tickets, and details of escalation procedures.

The supplier will inform the client about the progress of the fault resolution process from time to time and will finally inform the client once the fault is resolved.

The supplier will provide 7 x 24 x 365 support through Helpdesk/Web-portal as applicable.


F.5 Obligation of the Client

The Client agrees to be responsible for the following obligations throughout the term of this Maintenance Contract:

o Software condition: The Client agrees to maintain and operate each item of the Software strictly in accordance with the instructions and specifications of the Supplier, as provided by the Supplier to Client under the terms of this Maintenance Contract and/or under the terms of the relevant Supply Contract between the Parties. All Software must be kept current in accordance with the supplied software version support requirements.

o Personnel: All personnel of the Client who perform maintenance tasks on any Software covered by this Maintenance Contract shall be competent and trained in accordance with the Supplier’s recommendations and standards for each item of Software/Hardware which they will handle.

o Safety: The Client agrees to promptly inform the Supplier's personnel of any potential dangers or safety requirements, to the best of client’s knowledge that may affect the execution of Maintenance Services at the site. The Client must notify the Supplier in advance and in writing concerning its respective safety regulations.

o Site access security: The Client agrees to take all reasonable measures, whether or not prescribed by the regulations in Bangladesh and/or the regulations governing a particular site, to prevent access for third parties to the sites where the equipment is installed and operated, and to install proper warning signs outside any such site as recommended by the supplier;

o Site access to Supplier personnel: The Client hereby grants to the Supplier, the Supplier’s Affiliates and the Suppliers subcontractors physical access to the sites as may reasonably be required to perform the Maintenance Services, and the Client agrees to make available such working spaces and facilities at the sites as may reasonably be required for the performance of the Maintenance Services.

o Remote access: The Client also agrees to make available to the Supplier secured Remote Access to the Network, if possible, in accordance with the requirements to be furnished by the supplier.

BdREN representative will be responsible for monitoring the network and will issue a Trouble Ticket whenever they will find a problem in the network. BdREN representatives may generate a Trouble Ticket for resolution of any technical query.

Once the fault is resolved and it is intimated by the supplier, the client will test the system and will close the Trouble Ticket, if satisfied. Otherwise, the client will provide its feedback keeping the Trouble Ticket open.

BdREN will keep the Spares to be delivered by the supplier in its possession and once the requisition is given by the supplier it will issue spares accordingly. At the same time BdREN representative will hand-over the faulty card to the supplier for its repair.


Once the faulty card/equipment is repaired and is returned back, it will be put back to the system and the replaced spares will be handed back to the client for storing it in the inventory.

F.6 Types of Problems and Desired Response Time

F.6.1 Types of Problems

F.6.1.1Critical Problem:

Problems that severely affects services having a volume of more than 30% of total BdREN usage of service, real-time billing, if any, and requires immediate corrective actions anytime, such as:

A loss of service that is comparable to the total loss of effective functional capability of an entire system.

A reduction in capacity or traffic handling capability so that expected loads cannot be handled.

Any loss of safety or security of software/hardware

F.6.1.2Major Problem:

Seriously affecting system operation, maintenance and administration, the major problems require immediate attention but the urgency is less than that of critical problems because of a lesser immediate or impending effect on system performance, end users and operation and revenue, such as:

Reduction in any capacity/traffic measurement function.

Any loss of functional visibility and/or diagnostic capability.

Short outages equivalent to system or subsystem, with accumulated duration of greater than 20 minutes in any 24-hour period, or that continues to repeat over longer periods.

Prevention of access for routine administrative activities.

Degradation of access for maintenance or recovery operations.

Degradation of the system’s ability to provide any required critical or major fault notification.

Any significant increase in product related end-user fault reports.

Excessive billing error rate or corruption of system or billing databases.

F.6.1.3 Minor Problem:

These problems are non-service affecting and do not significantly impair the function of the system or affect service to the end users.

F.6.1.4Emergency situation:

Widespread constraints on services and management that are caused by critical problems and should be rectified without delay.


F.6.2Desired Response Time

Service Category Action Response Time

Emergency Critical ProblemInitial responses 15 minutesCause Diagnosis 4 hrs

Restoration 8 hrs

Trouble Resolution

Major ProblemInitial responses 30 minutesWork around 4 working daysFinal Correction 12 weeks

Minor ProblemInitial responses 3 working daysWork around Not Applicable.Final Correction 6 months

Technical QueryUrgent Request Initial response 1 working day

Answer 1 weekGeneral Request

Initial response 3 working daysAnswer 2 weeks

Initial responseThe initial response is sent by a service engineer on behalf of supplier after reviewing the case. The content includes the contact partner, case identification details, determination of priority and possible requirements for additional information.

RestorationRestoration means to put a system back into operation, so that the service is available again. This could be done e.g. via rebooting the system, restoring the database. If a hardware fault was the reason, the information to change the defect module will be given. Restoration does not necessarily mean to solve the problem. If the restoration requires a rebooting of the system or restoration of the database during high traffic times, work will be done with the consent of BdREN only preferably during proposed maintenance window

Workaround

A workaround is a temporary measure to manage the failure situation, minimize and where possible eliminate the effect until a permanent solution is implemented. A workaround may include a software patch or operational advice.

Final correction

Delivery of a solution to the Client’s reported problem. The final correction must be available for the Client via the agreed media.

F.7Service Management

Effective support service is an expression of maintaining consistent service levels from the part of the supplier. This section provides relevant details on monitoring of Trouble Tickets, availability of services and other related issues.


F.7.1 Service Requirements

1. Support and maintenance will be available for 24 hours x 365 days.

2. In case of replacement required of any spares parts it shall be available 24 hours x 365 days.

The support service will be as follows:

Helpdesk support: This support will be from 8:00 A.M. to 10:00 P.M every day.

Emergency Telephonic/SMS support: In case of any emergency support, the supplier will maintain a hot line telephonic service for 24x7x365 basis.

Email support: This support services shall be maintained by trouble ticket/email and shall be monitored 8:00 A.M. to 10:00 P.M. 7 x 365 basis. Emails received outside of mentioned hours will be collected, however no action can be guaranteed until the next day of mentioned time.

Web Portal: Trouble Ticket generation on the Web Portal should be available all the time. Depending on priority of the fault SMS/Telephonic Call will be generated automatically to concerned service personnel.

Onsite physical assistance guarantee will be confirmed within 1 hour.

F.7.2 Service Reporting

All support related issues shall be reported to the following contact address:

Network Operations Center (NOC)Email: [email protected]: +88028181321 Fax: +88028181002Mailing Address:UGC Bhaban, 4th FloorPlot No-E-18/A, Agargaon Administrative Area, Sher-e-Bangla Nagar, Dhaka-1207.

Any escalation can be reported to the following contact address:Director, Network OperationsEmail: [email protected]: +88028181321 Fax: +88028181002Mailing Address:UGC Bhaban, 4th FloorPlot No-E-18/A, Agargaon Administrative Area, Sher-e-Bangla Nagar, Dhaka-1207.

mailto:[email protected]



F.8Liquidated Damage

The Supplier ensures the support and maintenance timely service response and resolution of the problem as mentioned in clause 6.2. For any reason, if response and problem resolution time go beyond the mentioned time, the supplier shall be bound to reimburse as follows:

F.8.1Critical Problems:

For a delay in responding such problems, 1% of the support and maintenance charge for a particular month shall be deducted for every 5 minutes of any such delay over the maximum allowed response time to a maximum of 10% of the total monthly charge.

For a delay in fault resolution in case of any such problems 0.5% of the support and maintenance charge for a particular month shall be deducted for every 1 hour of delay to a maximum of 20% of the total monthly charge.

F.8.2Major Problems:

For a delay in responding such problems, 0.25% of the support and maintenance charge for a particular month shall be deducted for every 1 hour of any such delay over the maximum allowed response time to a maximum of 10% of the total monthly charge.

For a delay in providing a workaround solution in case of any such problems 0.5% of the support and maintenance charge for a particular month shall be deducted for every 6 hours of delay to a maximum of 10% of the total monthly charge.

For a delay in fault resolution in case of any such problems 0.5% of the support and maintenance charge for a particular month shall be deducted for every 1 week (or any of its part) of delay to a maximum of 10% of the total monthly charge.

F.8.3 Technical Query:

F.8.3.1 Urgent Query:

For a delay in responding such query, 0.25% of the support and maintenance charge for a particular month shall be deducted for every 6 hours of any such delay over the maximum allowed response time to a maximum of 2% of the total monthly charge.

For a delay in providing answer to any such query 0.5% of the support and maintenance charge for a particular month shall be deducted for every 1 week (or any of its part) of delay to a maximum of 3% of the total monthly charge.

F.8.3.2 General Query:

For a delay in responding such query, 0.1% of the support and maintenance charge for a particular month shall be deducted for every 1 day of any such delay over the maximum allowed response time to a maximum of 1% of the total monthly charge.

For a delay in providing answer to any such query 0.5% of the support and maintenance charge for a particular month shall be deducted for every 1 week (or any of its part) of delay to a maximum of 2% of the total monthly charge.


F.8.4 Calculation of Monthly Maintenance Charge:

Monthly Maintenance Charge equals the quoted Annual Maintenance Charge divided by 12

F.9 Force Majeure

a. Delay due to Force Majeure: Neither Party is liable to the other for any delay or non-performance of its obligations hereunder in the event and to the extent that such delay or non-performance is due to an event of Force Majeure (as hereinafter defined).

b. Definition: “Events of Force Majeure" for these purposes are events beyond the control of the Party concerned, that occur after the Effective Date of this Maintenance Contract and were not reasonably foreseeable at the time of the Effective Date of this Maintenance Contract and whose effects are not capable of being overcome without unreasonable expense and/or loss of time to the Party concerned. Events of Force Majeure include the following: war, civil unrest, strikes, lock-outs, labor disputes, and acts of government, natural disasters, and exceptional weather conditions, unavailability of transport facilities, accidents, fire, explosions, and shortages of energy, materials and components.

c. Notice: Each Party shall inform the other Party of the occurrence of any event of Force Majeure, its expected duration and cessation, respectively without delay.

d. Prolonged delay: In the event that performance of Maintenance Services becomes substantially suspended as the result of an event of Force Majeure for a continuous period exceeding six (6) months, then either Party has the right to cancel this Maintenance Contract in respect to the unperformed part of the services. Neither Party shall incur any liability to the other Party as a result of cancellation pursuant to this Article.

F.10 Termination

This SLA will be automatically terminated after completion of five (5) years of support and maintenance services from the date of commencement. The agreement can also be terminated:

F.10.1 By the Client

The client may terminate the contract with 3(three) months’ notice due to non-performance from the part of the supplier.

1.1 By the Supplier

The supplier can also terminate the contract with 3(three) months’ notice if and only if

The client becomes bankrupt The client fails to pay the agreed price against the service offered

F.11 Approval

THE PARTIES HAVE DULY EXECUTED THIS AGREEMENT ON THE DATE SET OUT ABOVE.__________________________ _____________________Higher Education Quality Enhancement DateProject__________________________ _____________________The Supplier’s Company Name Date


4. Drawings

Drawings are attached with Technical Specifications (Section 3)

5. Inspections and TestsThe following inspections and tests shall be performed: As mentioned in the technical specification

136

PART 3 - Contract

137

Section VIII General Conditions of Contract

Table of Clauses

1. Definitions....................................................................................................................................1422. Contract Documents.....................................................................................................................1433. Fraud and Corruption....................................................................................................................1434. Interpretation.................................................................................................................................1435. Language.......................................................................................................................................1446. Joint Venture, Consortium or Association....................................................................................1447. Eligibility......................................................................................................................................1448. Notices..........................................................................................................................................1459. Governing Law.............................................................................................................................14510. Settlement of Disputes..................................................................................................................14511. Inspections and Audit by the Bank...............................................................................................14612. Scope of Supply............................................................................................................................14613. Delivery and Documents..............................................................................................................14614. Supplier’s Responsibilities...........................................................................................................14615. Contract Price...............................................................................................................................14616. Terms of Payment.........................................................................................................................14617. Taxes and Duties...........................................................................................................................14718. Performance Security....................................................................................................................14719. Copyright......................................................................................................................................14720. Confidential Information..............................................................................................................14821. Subcontracting..............................................................................................................................14822. Specifications and Standards........................................................................................................14923. Packing and Documents................................................................................................................14924. Insurance.......................................................................................................................................14925. Transportation and Incidental Services.........................................................................................14926. Inspections and Tests....................................................................................................................15027. Liquidated Damages.....................................................................................................................15128. Warranty.......................................................................................................................................15129. Patent Indemnity...........................................................................................................................15230. Limitation of Liability..................................................................................................................15331. Change in Laws and Regulations..................................................................................................15332. Force Majeure...............................................................................................................................15433. Change Orders and Contract Amendments..................................................................................15434. Extensions of Time.......................................................................................................................15535. Termination...................................................................................................................................15536. Assignment...................................................................................................................................15637. Export Restriction.........................................................................................................................156

138 Section IX General Conditions of Contract

Section VIII. General Conditions of Contract1. Definitions 1.1 The following words and expressions shall have the meanings

hereby assigned to them:

(a) “Bank” means the World Bank and refers to the International Bank for Reconstruction and Development (IBRD) or the International Development Association (IDA).

(b) “Contract” means the Contract Agreement entered into between the Purchaser and the Supplier, together with the Contract Documents referred to therein, including all attachments, appendices, and all documents incorporated by reference therein.

(c) “Contract Documents” means the documents listed in the Contract Agreement, including any amendments thereto.

(d) “Contract Price” means the price payable to the Supplier as specified in the Contract Agreement, subject to such additions and adjustments thereto or deductions there from, as may be made pursuant to the Contract.

(e) “Day” means calendar day.

(f) “Completion” means the fulfillment of the Related Services by the Supplier in accordance with the terms and conditions set forth in the Contract.

(g) “GCC” means the General Conditions of Contract.

(h) “Goods” means all of the commodities, raw material, machinery and equipment, and/or other materials that the Supplier is required to supply to the Purchaser under the Contract.

(i) “Purchaser’s Country” is the country specified in the Special Conditions of Contract (SCC).

(j) “Purchaser” means the entity purchasing the Goods and Related Services, as specified in the SCC.

(k) “Related Services” means the services incidental to the supply of the goods, such as insurance, installation, training and initial maintenance and other such obligations of the Supplier under the Contract.

(l) “SCC” means the Special Conditions of Contract.

(m) “Subcontractor” means any person, private or government entity, or a combination of the above, to whom any part of the Goods to be supplied or execution of any part of the Related Services is subcontracted by

Section VIII. General Conditions of Contract 139

the Supplier.

(n) “Supplier” means the person, private or government entity, or a combination of the above, whose bid to perform the Contract has been accepted by the Purchaser and is named as such in the Contract Agreement.

(o) “The Project Site,” where applicable, means the place named in the SCC.

2. Contract Documents

2.1 Subject to the order of precedence set forth in the Contract Agreement, all documents forming the Contract (and all parts thereof) are intended to be correlative, complementary, and mutually explanatory. The Contract Agreement shall be read as a whole.

3. Corrupt and Fraudulent Practices

3.1 The Bank requires compliance with its policy in regard to corrupt and fraudulent practices as set forth in Appendix to the GCC.

3.2 The Purchaser requires the Supplier to disclose any commissions or fees that may have been paid or are to be paid to agents or any other party with respect to the bidding process or execution of the Contract. The information disclosed must include at least the name and address of the agent or other party, the amount and currency, and the purpose of the commission, gratuity or fee.

4. Interpretation 4.1 If the context so requires it, singular means plural and vice versa.

4.2 Incoterms

(a) Unless inconsistent with any provision of the Contract, the meaning of any trade term and the rights and obligations of parties there under shall be as prescribed by Incoterms.

(b) The terms EXW, CIP, FCA, CFR and other similar terms, when used, shall be governed by the rules prescribed in the current edition of Incoterms specified in the SCC and published by the International Chamber of Commerce in Paris, France.

4.3 Entire Agreement

The Contract constitutes the entire agreement between the Purchaser and the Supplier and supersedes all communications, negotiations and agreements (whether written or oral) of the parties with respect thereto made prior to the date of Contract.

4.4 Amendment

No amendment or other variation of the Contract shall be valid unless it is in writing, is dated, expressly refers to the Contract, and is signed by a duly authorized representative of each party


thereto.

4.5 Nonwaiver

(a) Subject to GCC Sub-Clause 4.5(b) below, no relaxation, forbearance, delay, or indulgence by either party in enforcing any of the terms and conditions of the Contract or the granting of time by either party to the other shall prejudice, affect, or restrict the rights of that party under the Contract, neither shall any waiver by either party of any breach of Contract operate as waiver of any subsequent or continuing breach of Contract.

(b) Any waiver of a party’s rights, powers, or remedies under the Contract must be in writing, dated, and signed by an authorized representative of the party granting such waiver, and must specify the right and the extent to which it is being waived.

4.6 Severability

If any provision or condition of the Contract is prohibited or rendered invalid or unenforceable, such prohibition, invalidity or unenforceability shall not affect the validity or enforceability of any other provisions and conditions of the Contract.

5. Language 5.1 The Contract as well as all correspondence and documents relating to the Contract exchanged by the Supplier and the Purchaser, shall be written in the language specified in the SCC. Supporting documents and printed literature that are part of the Contract may be in another language provided they are accompanied by an accurate translation of the relevant passages in the language specified, in which case, for purposes of interpretation of the Contract, this translation shall govern.

5.2 The Supplier shall bear all costs of translation to the governing language and all risks of the accuracy of such translation, for documents provided by the Supplier.

6. Joint Venture, Consortium or Association

6.1 If the Supplier is a joint venture, consortium, or association, all of the parties shall be jointly and severally liable to the Purchaser for the fulfillment of the provisions of the Contract and shall designate one party to act as a leader with authority to bind the joint venture, consortium, or association. The composition or the constitution of the joint venture, consortium, or association shall not be altered without the prior consent of the Purchaser.

7. Eligibility 7.1 The Supplier and its Subcontractors shall have the nationality of an eligible country. A Supplier or Subcontractor shall be deemed to have the nationality of a country if it is a citizen or constituted, incorporated, or registered, and operates in conformity with the provisions of the laws of that country.

7.2 All Goods and Related Services to be supplied under the Contract and financed by the Bank shall have their origin in


Eligible Countries. For the purpose of this Clause, origin means the country where the goods have been grown, mined, cultivated, produced, manufactured, or processed; or through manufacture, processing, or assembly, another commercially recognized article results that differs substantially in its basic characteristics from its components.

8. Notices 8.1 Any notice given by one party to the other pursuant to the Contract shall be in writing to the address specified in the SCC. The term “in writing” means communicated in written form with proof of receipt.

8.2 A notice shall be effective when delivered or on the notice’s effective date, whichever is later.

9. Governing Law 9.1 The Contract shall be governed by and interpreted in accordance with the laws of the Purchaser’s Country, unless otherwise specified in the SCC.

9.2 Throughout the execution of the Contract, the Contractor shall comply with the import of goods and services prohibitions in the Purchaser’s country when

(a) as a matter of law or official regulations, the Borrower’s country prohibits commercial relations with that country; or

9.2 (b) by an act of compliance with a decision of the United Nations Security Council taken under Chapter VII of the Charter of the United Nations, the Borrower’s Country prohibits any import of goods from that country or any payments to any country, person, or entity in that country.

10 Settlement of Disputes

10.1 The Purchaser and the Supplier shall make every effort to resolve amicably by direct informal negotiation any disagreement or dispute arising between them under or in connection with the Contract.

10.2 If, after twenty-eight (28) days, the parties have failed to resolve their dispute or difference by such mutual consultation, then either the Purchaser or the Supplier may give notice to the other party of its intention to commence arbitration, as hereinafter provided, as to the matter in dispute, and no arbitration in respect of this matter may be commenced unless such notice is given. Any dispute or difference in respect of which a notice of intention to commence arbitration has been given in accordance with this Clause shall be finally settled by arbitration. Arbitration may be commenced prior to or after delivery of the Goods under the Contract. Arbitration proceedings shall be conducted in accordance with the rules of procedure specified in the SCC.

10.3 Notwithstanding any reference to arbitration herein,

(a) the parties shall continue to perform their respective obligations under the Contract unless they otherwise agree;


and

(b) the Purchaser shall pay the Supplier any monies due the Supplier.

11. Inspections and Audit by the Bank

11.1 The Supplier shall keep, and shall make all reasonable efforts to cause its Subcontractors to keep, accurate and systematic accounts and records in respect of the Goods in such form and details as will clearly identify relevant time changes and costs.

11.2 The Supplier shall permit, and shall cause its Subcontractors to permit, the Bank and/or persons appointed by the Bank to inspect the Supplier’s offices and all accounts and records relating to the performance of the Contract and the submission of the bid, and to have such accounts and records audited by auditors appointed by the Bank if requested by the Bank. The Supplier’s and its Subcontractors and consultants’ attention is drawn to Clause 3 [Fraud and Corruption], which provides, inter alia, that acts intended to materially impede the exercise of the Bank’s inspection and audit rights provided for under this Sub-Clause 11.1 constitute a prohibited practice subject to contract termination (as well as to a determination of ineligibility pursuant to the Bank’s prevailing sanctions procedures)

12. Scope of Supply 12.1 The Goods and Related Services to be supplied shall be as specified in the Schedule of Requirements.

13. Delivery and Documents

13.1 Subject to GCC Sub-Clause 33.1, the Delivery of the Goods and Completion of the Related Services shall be in accordance with the Delivery and Completion Schedule specified in the Schedule of Requirements. The details of shipping and other documents to be furnished by the Supplier are specified in the SCC.

14. Supplier’s Responsibilities

14.1 The Supplier shall supply all the Goods and Related Services included in the Scope of Supply in accordance with GCC Clause 12, and the Delivery and Completion Schedule, as per GCC Clause 13.

15 Contract Price 15.1 Prices charged by the Supplier for the Goods supplied and the Related Services performed under the Contract shall not vary from the prices quoted by the Supplier in its bid, with the exception of any price adjustments authorized in the SCC.

16. Terms of Payment

16.1 The Contract Price, including any Advance Payments, if applicable, shall be paid as specified in the SCC.

16.2 The Supplier’s request for payment shall be made to the Purchaser in writing, accompanied by invoices describing, as appropriate, the Goods delivered and Related Services performed, and by the documents submitted pursuant to GCC Clause 13 and upon fulfillment of all other obligations stipulated in the Contract.


16.3 Payments shall be made promptly by the Purchaser, but in no case later than sixty (60) days after submission of an invoice or request for payment by the Supplier, and after the Purchaser has accepted it.

16.4 The currencies in which payments shall be made to the Supplier under this Contract shall be those in which the bid price is expressed.

16.5 In the event that the Purchaser fails to pay the Supplier any payment by its due date or within the period set forth in the SCC, the Purchaser shall pay to the Supplier interest on the amount of such delayed payment at the rate shown in the SCC, for the period of delay until payment has been made in full, whether before or after judgment or arbitrage award.

17. Taxes and Duties

17.1 For goods manufactured outside the Purchaser’s Country, the Supplier shall be entirely responsible for all taxes, stamp duties, license fees, and other such levies imposed outside the Purchaser’s Country.

17.2 For goods Manufactured within the Purchaser’s country, the Supplier shall be entirely responsible for all taxes, duties, license fees, etc., incurred until delivery of the contracted Goods to the Purchaser.

17.3 If any tax exemptions, reductions, allowances or privileges may be available to the Supplier in the Purchaser’s Country, the Purchaser shall use its best efforts to enable the Supplier to benefit from any such tax savings to the maximum allowable extent.

18. Performance Security

18.1 If required as specified in the SCC, the Supplier shall, within twenty-eight (28) days of the notification of contract award, provide a performance security for the performance of the Contract in the amount specified in the SCC.

18.2 The proceeds of the Performance Security shall be payable to the Purchaser as compensation for any loss resulting from the Supplier’s failure to complete its obligations under the Contract.

18.3 As specified in the SCC, the Performance Security, if required, shall be denominated in the currency(ies) of the Contract, or in a freely convertible currency acceptable to the Purchaser; and shall be in one of the format stipulated by the Purchaser in the SCC, or in another format acceptable to the Purchaser.

18.4 The Performance Security shall be discharged by the Purchaser and returned to the Supplier not later than twenty-eight (28) days following the date of Completion of the Supplier’s performance obligations under the Contract, including any warranty obligations, unless specified otherwise in the SCC.


19. Copyright 19.1 The copyright in all drawings, documents, and other materials containing data and information furnished to the Purchaser by the Supplier herein shall remain vested in the Supplier, or, if they are furnished to the Purchaser directly or through the Supplier by any third party, including suppliers of materials, the copyright in such materials shall remain vested in such third party

20. Confidential Information

20.1 The Purchaser and the Supplier shall keep confidential and shall not, without the written consent of the other party hereto, divulge to any third party any documents, data, or other information furnished directly or indirectly by the other party hereto in connection with the Contract, whether such information has been furnished prior to, during or following completion or termination of the Contract. Notwithstanding the above, the Supplier may furnish to its Subcontractor such documents, data, and other information it receives from the Purchaser to the extent required for the Subcontractor to perform its work under the Contract, in which event the Supplier shall obtain from such Subcontractor an undertaking of confidentiality similar to that imposed on the Supplier under GCC Clause 20.

20.2 The Purchaser shall not use such documents, data, and other information received from the Supplier for any purposes unrelated to the contract. Similarly, the Supplier shall not use such documents, data, and other information received from the Purchaser for any purpose other than the performance of the Contract.

20.3 The obligation of a party under GCC Sub-Clauses 20.1 and 20.2 above, however, shall not apply to information that:

(a) the Purchaser or Supplier need to share with the Bank or other institutions participating in the financing of the Contract;

(b) now or hereafter enters the public domain through no fault of that party;

(c) can be proven to have been possessed by that party at the time of disclosure and which was not previously obtained, directly or indirectly, from the other party; or

(d) otherwise lawfully becomes available to that party from a third party that has no obligation of confidentiality.

20.4 The above provisions of GCC Clause 20 shall not in any way modify any undertaking of confidentiality given by either of the parties hereto prior to the date of the Contract in respect of the Supply or any part thereof.

20.5 The provisions of GCC Clause 20 shall survive completion or termination, for whatever reason, of the Contract.

21. Subcontracting 21.1 The Supplier shall notify the Purchaser in writing of all


subcontracts awarded under the Contract if not already specified in the bid. Such notification, in the original bid or later shall not relieve the Supplier from any of its obligations, duties, responsibilities, or liability under the Contract.

21.2 Subcontracts shall comply with the provisions of GCC Clauses 3 and 7.

22. Specifications and Standards

22.1 Technical Specifications and Drawings

(a) The Goods and Related Services supplied under this Contract shall conform to the technical specifications and standards mentioned in Section VI, Schedule of Requirements and, when no applicable standard is mentioned, the standard shall be equivalent or superior to the official standards whose application is appropriate to the Goods’ country of origin.

(b) The Supplier shall be entitled to disclaim responsibility for any design, data, drawing, specification or other document, or any modification thereof provided or designed by or on behalf of the Purchaser, by giving a notice of such disclaimer to the Purchaser.

(c) Wherever references are made in the Contract to codes and standards in accordance with which it shall be executed, the edition or the revised version of such codes and standards shall be those specified in the Schedule of Requirements. During Contract execution, any changes in any such codes and standards shall be applied only after approval by the Purchaser and shall be treated in accordance with GCC Clause 33.

23. Packing and Documents

23.1 The Supplier shall provide such packing of the Goods as is required to prevent their damage or deterioration during transit to their final destination, as indicated in the Contract. During transit, the packing shall be sufficient to withstand, without limitation, rough handling and exposure to extreme temperatures, salt and precipitation, and open storage. Packing case size and weights shall take into consideration, where appropriate, the remoteness of the goods’ final destination and the absence of heavy handling facilities at all points in transit.

23.2 The packing, marking, and documentation within and outside the packages shall comply strictly with such special requirements as shall be expressly provided for in the Contract, including additional requirements, if any, specified in the SCC, and in any other instructions ordered by the Purchaser.

24. Insurance 24.1 Unless otherwise specified in the SCC, the Goods supplied under the Contract shall be fully insured—in a freely convertible currency from an eligible country—against loss or damage incidental to manufacture or acquisition, transportation, storage, and delivery, in accordance with the


applicable Incoterms or in the manner specified in the SCC.

25. Transportation and Incidental Services

25.1 Unless otherwise specified in the SCC, responsibility for arranging transportation of the Goods shall be in accordance with the specified Incoterms.

25.2 The Supplier may be required to provide any or all of the following services, including additional services, if any, specified in SCC:

(a) performance or supervision of on-site assembly and/or start-up of the supplied Goods;

(b) furnishing of tools required for assembly and/or maintenance of the supplied Goods;

(c) furnishing of a detailed operations and maintenance manual for each appropriate unit of the supplied Goods;

(d) performance or supervision or maintenance and/or repair of the supplied Goods, for a period of time agreed by the parties, provided that this service shall not relieve the Supplier of any warranty obligations under this Contract; and

(e) training of the Purchaser’s personnel, at the Supplier’s plant and/or on-site, in assembly, start-up, operation, maintenance, and/or repair of the supplied Goods.

25.3 Prices charged by the Supplier for incidental services, if not included in the Contract Price for the Goods, shall be agreed upon in advance by the parties and shall not exceed the prevailing rates charged to other parties by the Supplier for similar services

26. Inspections and Tests

26.1 The Supplier shall at its own expense and at no cost to the Purchaser carry out all such tests and/or inspections of the Goods and Related Services as are specified in the SCC.

26.2 The inspections and tests may be conducted on the premises of the Supplier or its Subcontractor, at point of delivery, and/or at the Goods’ final destination, or in another place in the Purchaser’s Country as specified in the SCC. Subject to GCC Sub-Clause 26.3, if conducted on the premises of the Supplier or its Subcontractor, all reasonable facilities and assistance, including access to drawings and production data, shall be furnished to the inspectors at no charge to the Purchaser.

26.3 The Purchaser or its designated representative shall be entitled to attend the tests and/or inspections referred to in GCC Sub-Clause 26.2, provided that the Purchaser bear all of its own costs and expenses incurred in connection with such attendance including, but not limited to, all traveling and board and lodging expenses.

26.4 Whenever the Supplier is ready to carry out any such test and inspection, it shall give a reasonable advance notice, including


the place and time, to the Purchaser. The Supplier shall obtain from any relevant third party or manufacturer any necessary permission or consent to enable the Purchaser or its designated representative to attend the test and/or inspection.

26.5 The Purchaser may require the Supplier to carry out any test and/or inspection not required by the Contract but deemed necessary to verify that the characteristics and performance of the Goods comply with the technical specifications codes and standards under the Contract, provided that the Supplier’s reasonable costs and expenses incurred in the carrying out of such test and/or inspection shall be added to the Contract Price. Further, if such test and/or inspection impedes the progress of manufacturing and/or the Supplier’s performance of its other obligations under the Contract, due allowance will be made in respect of the Delivery Dates and Completion Dates and the other obligations so affected.

26.6 The Supplier shall provide the Purchaser with a report of the results of any such test and/or inspection.

26.7 The Purchaser may reject any Goods or any part thereof that fail to pass any test and/or inspection or do not conform to the specifications. The Supplier shall either rectify or replace such rejected Goods or parts thereof or make alterations necessary to meet the specifications at no cost to the Purchaser, and shall repeat the test and/or inspection, at no cost to the Purchaser, upon giving a notice pursuant to GCC Sub-Clause 26.4.

26.8 The Supplier agrees that neither the execution of a test and/or inspection of the Goods or any part thereof, nor the attendance by the Purchaser or its representative, nor the issue of any report pursuant to GCC Sub-Clause 26.6, shall release the Supplier from any warranties or other obligations under the Contract.

27. Liquidated Damages

27.1 Except as provided under GCC Clause 32, if the Supplier fails to deliver any or all of the Goods by the Date(s) of delivery or perform the Related Services within the period specified in the Contract, the Purchaser may without prejudice to all its other remedies under the Contract, deduct from the Contract Price, as liquidated damages, a sum equivalent to the percentage specified in the SCC of the delivered price of the delayed Goods or unperformed Services for each week or part thereof of delay until actual delivery or performance, up to a maximum deduction of the percentage specified in those SCC. Once the maximum is reached, the Purchaser may terminate the Contract pursuant to GCC Clause 35.

28. Warranty 28.1 The Supplier warrants that all the Goods are new, unused, and of the most recent or current models, and that they incorporate all recent improvements in design and materials, unless provided otherwise in the Contract.

28.2 Subject to GCC Sub-Clause 22.1(b), the Supplier further


warrants that the Goods shall be free from defects arising from any act or omission of the Supplier or arising from design, materials, and workmanship, under normal use in the conditions prevailing in the country of final destination.

28.3 Unless otherwise specified in the SCC, the warranty shall remain valid for twelve (12) months after the Goods, or any portion thereof as the case may be, have been delivered to and accepted at the final destination indicated in the SCC, or for eighteen (18) months after the date of shipment from the port or place of loading in the country of origin, whichever period concludes earlier.

28.4 The Purchaser shall give notice to the Supplier stating the nature of any such defects together with all available evidence thereof, promptly following the discovery thereof. The Purchaser shall afford all reasonable opportunity for the Supplier to inspect such defects.

28.5 Upon receipt of such notice, the Supplier shall, within the period specified in the SCC, expeditiously repair or replace the defective Goods or parts thereof, at no cost to the Purchaser.

28.6 If having been notified, the Supplier fails to remedy the defect within the period specified in the SCC, the Purchaser may proceed to take within a reasonable period such remedial action as may be necessary, at the Supplier’s risk and expense and without prejudice to any other rights which the Purchaser may have against the Supplier under the Contract.

29. Patent Indemnity

29.1 The Supplier shall, subject to the Purchaser’s compliance with GCC Sub-Clause 29.2, indemnify and hold harmless the Purchaser and its employees and officers from and against any and all suits, actions or administrative proceedings, claims, demands, losses, damages, costs, and expenses of any nature, including attorney’s fees and expenses, which the Purchaser may suffer as a result of any infringement or alleged infringement of any patent, utility model, registered design, trademark, copyright, or other intellectual property right registered or otherwise existing at the date of the Contract by reason of:

(a) the installation of the Goods by the Supplier or the use of the Goods in the country where the Site is located; and

(b) the sale in any country of the products produced by the Goods.

Such indemnity shall not cover any use of the Goods or any part thereof other than for the purpose indicated by or to be reasonably inferred from the Contract, neither any infringement resulting from the use of the Goods or any part thereof, or any products produced thereby in association or combination with any other equipment, plant, or materials not


supplied by the Supplier, pursuant to the Contract.

29.2 If any proceedings are brought or any claim is made against the Purchaser arising out of the matters referred to in GCC Sub-Clause 29.1, the Purchaser shall promptly give the Supplier a notice thereof, and the Supplier may at its own expense and in the Purchaser’s name conduct such proceedings or claim and any negotiations for the settlement of any such proceedings or claim.

29.3 If the Supplier fails to notify the Purchaser within twenty-eight (28) days after receipt of such notice that it intends to conduct any such proceedings or claim, then the Purchaser shall be free to conduct the same on its own behalf.

29.4 The Purchaser shall, at the Supplier’s request, afford all available assistance to the Supplier in conducting such proceedings or claim, and shall be reimbursed by the Supplier for all reasonable expenses incurred in so doing.

29.5 The Purchaser shall indemnify and hold harmless the Supplier and its employees, officers, and Subcontractors from and against any and all suits, actions or administrative proceedings, claims, demands, losses, damages, costs, and expenses of any nature, including attorney’s fees and expenses, which the Supplier may suffer as a result of any infringement or alleged infringement of any patent, utility model, registered design, trademark, copyright, or other intellectual property right registered or otherwise existing at the date of the Contract arising out of or in connection with any design, data, drawing, specification, or other documents or materials provided or designed by or on behalf of the Purchaser.

30 Limitation of Liability

30.1 Except in cases of criminal negligence or willful misconduct,

(a) the Supplier shall not be liable to the Purchaser, whether in contract, tort, or otherwise, for any indirect or consequential loss or damage, loss of use, loss of production, or loss of profits or interest costs, provided that this exclusion shall not apply to any obligation of the Supplier to pay liquidated damages to the Purchaser and

(b) the aggregate liability of the Supplier to the Purchaser, whether under the Contract, in tort or otherwise, shall not exceed the total Contract Price, provided that this limitation shall not apply to the cost of repairing or replacing defective equipment, or to any obligation of the supplier to indemnify the purchaser with respect to patent infringement

31. Change in Laws and Regulations

31.1 Unless otherwise specified in the Contract, if after the date of 28 days prior to date of Bid submission, any law, regulation, ordinance, order or bylaw having the force of law is enacted, promulgated, abrogated, or changed in the place of the


Purchaser’s country where the Site is located (which shall be deemed to include any change in interpretation or application by the competent authorities) that subsequently affects the Delivery Date and/or the Contract Price, then such Delivery Date and/or Contract Price shall be correspondingly increased or decreased, to the extent that the Supplier has thereby been affected in the performance of any of its obligations under the Contract. Notwithstanding the foregoing, such additional or reduced cost shall not be separately paid or credited if the same has already been accounted for in the price adjustment provisions where applicable, in accordance with GCC Clause 15.

32. Force Majeure 32.1 The Supplier shall not be liable for forfeiture of its Performance Security, liquidated damages, or termination for default if and to the extent that its delay in performance or other failure to perform its obligations under the Contract is the result of an event of Force Majeure.

32.2 For purposes of this Clause, “Force Majeure” means an event or situation beyond the control of the Supplier that is not foreseeable, is unavoidable, and its origin is not due to negligence or lack of care on the part of the Supplier. Such events may include, but not be limited to, acts of the Purchaser in its sovereign capacity, wars or revolutions, fires, floods, epidemics, quarantine restrictions, and freight embargoes.

32.3 If a Force Majeure situation arises, the Supplier shall promptly notify the Purchaser in writing of such condition and the cause thereof. Unless otherwise directed by the Purchaser in writing, the Supplier shall continue to perform its obligations under the Contract as far as is reasonably practical, and shall seek all reasonable alternative means for performance not prevented by the Force Majeure event.

33. Change Orders and Contract Amendments

33.1 The Purchaser may at any time order the Supplier through notice in accordance GCC Clause 8, to make changes within the general scope of the Contract in any one or more of the following:

(a) drawings, designs, or specifications, where Goods to be furnished under the Contract are to be specifically manufactured for the Purchaser;

(b) the method of shipment or packing;

(c) the place of delivery; and

(d) the Related Services to be provided by the Supplier.

33.2 If any such change causes an increase or decrease in the cost of, or the time required for, the Supplier’s performance of any provisions under the Contract, an equitable adjustment shall be made in the Contract Price or in the Delivery/Completion


Schedule, or both, and the Contract shall accordingly be amended. Any claims by the Supplier for adjustment under this Clause must be asserted within twenty-eight (28) days from the date of the Supplier’s receipt of the Purchaser’s change order.

33.3 Prices to be charged by the Supplier for any Related Services that might be needed but which were not included in the Contract shall be agreed upon in advance by the parties and shall not exceed the prevailing rates charged to other parties by the Supplier for similar services.

33.4 Subject to the above, no variation in or modification of the terms of the Contract shall be made except by written amendment signed by the parties.

34. Extensions of Time

34.1 If at any time during performance of the Contract, the Supplier or its subcontractors should encounter conditions impeding timely delivery of the Goods or completion of Related Services pursuant to GCC Clause 13, the Supplier shall promptly notify the Purchaser in writing of the delay, its likely duration, and its cause. As soon as practicable after receipt of the Supplier’s notice, the Purchaser shall evaluate the situation and may at its discretion extend the Supplier’s time for performance, in which case the extension shall be ratified by the parties by amendment of the Contract.

34.2 Except in case of Force Majeure, as provided under GCC Clause 32, a delay by the Supplier in the performance of its Delivery and Completion obligations shall render the Supplier liable to the imposition of liquidated damages pursuant to GCC Clause 26, unless an extension of time is agreed upon, pursuant to GCC Sub-Clause 34.1.

35. Termination 35.1 Termination for Default

(a) The Purchaser, without prejudice to any other remedy for breach of Contract, by written notice of default sent to the Supplier, may terminate the Contract in whole or in part:

(i) if the Supplier fails to deliver any or all of the Goods within the period specified in the Contract, or within any extension thereof granted by the Purchaser pursuant to GCC Clause 34;

(ii) if the Supplier fails to perform any other obligation under the Contract; or

(iii) if the Supplier, in the judgment of the Purchaser has engaged in fraud and corruption, as defined in GCC Clause 3, in competing for or in executing the Contract.

(b) In the event the Purchaser terminates the Contract in


whole or in part, pursuant to GCC Clause 35.1(a), the Purchaser may procure, upon such terms and in such manner as it deems appropriate, Goods or Related Services similar to those undelivered or not performed, and the Supplier shall be liable to the Purchaser for any additional costs for such similar Goods or Related Services. However, the Supplier shall continue performance of the Contract to the extent not terminated.

35.2 Termination for Insolvency.

(a) The Purchaser may at any time terminate the Contract by giving notice to the Supplier if the Supplier becomes bankrupt or otherwise insolvent. In such event, termination will be without compensation to the Supplier, provided that such termination will not prejudice or affect any right of action or remedy that has accrued or will accrue thereafter to the Purchaser

35.3 Termination for Convenience.

(a) The Purchaser, by notice sent to the Supplier, may terminate the Contract, in whole or in part, at any time for its convenience. The notice of termination shall specify that termination is for the Purchaser’s convenience, the extent to which performance of the Supplier under the Contract is terminated, and the date upon which such termination becomes effective.

(b) The Goods that are complete and ready for shipment within twenty-eight (28) days after the Supplier’s receipt of notice of termination shall be accepted by the Purchaser at the Contract terms and prices. For the remaining Goods, the Purchaser may elect:

(i) to have any portion completed and delivered at the Contract terms and prices; and/or

(ii) to cancel the remainder and pay to the Supplier an agreed amount for partially completed Goods and Related Services and for materials and parts previously procured by the Supplier.

36. Assignment 36.1 Neither the Purchaser nor the Supplier shall assign, in whole or in part, their obligations under this Contract, except with prior written consent of the other party.

37. Export Restriction

37.1 Notwithstanding any obligation under the Contract to complete all export formalities, any export restrictions attributable to the Purchaser, to the country of the Purchaser, or to the use of the products/goods, systems or services to be supplied, which arise from trade regulations from a country supplying those products/goods, systems or services, and which substantially impede the Supplier from meeting its obligations under the Contract, shall release the Supplier from the obligation to provide deliveries or services, always provided, however, that


the Supplier can demonstrate to the satisfaction of the Purchaser and of the Bank that it has completed all formalities in a timely manner, including applying for permits, authorizations and licenses necessary for the export of the products/goods, systems or services under the terms of the Contract. Termination of the Contract on this basis shall be for the Purchaser’s convenience pursuant to Sub-Clause 35.3.

154

APPENDIX TO GENERAL CONDITIONSBank’s Policy- Corrupt and Fraudulent Practices

(text in this Appendix shall not be modified)

Guidelines for Procurement of Goods, Works, and Non-Consulting Services under IBRD Loans and IDA Credits & Grants by World Bank Borrowers, dated January 2011:

“Fraud and Corruption:

1.16 It is the Bank’s policy to require that Borrowers (including beneficiaries of Bank loans), bidders, suppliers, contractors and their agents (whether declared or not), sub-contractors, sub-consultants, service providers or suppliers, and any personnel thereof, observe the highest standard of ethics during the procurement and execution of Bank-financed contracts.1 In pursuance of this policy, the Bank:

(a) defines, for the purposes of this provision, the terms set forth below as follows:

(i) “corrupt practice” is the offering, giving, receiving, or soliciting, directly or indirectly, of anything of value to influence improperly the actions of another party;2;

(ii) “fraudulent practice” is any act or omission, including a misrepresentation, that knowingly or recklessly misleads, or attempts to mislead, a party to obtain a financial or other benefit or to avoid an obligation;3

(iii) “collusive practice” is an arrangement between two or more parties designed to achieve an improper purpose, including to influence improperly the actions of another party;4

(iv) “coercive practice” is impairing or harming, or threatening to impair or harm, directly or indirectly, any party or the property of the party to influence improperly the actions of a party;5

(v) "obstructive practice" is:

(aa) deliberately destroying, falsifying, altering, or concealing of evidence material to the investigation or making false statements to investigators in order to materially impede a Bank investigation into allegations of a corrupt, fraudulent, coercive or collusive practice; and/or threatening, harassing or intimidating any party to prevent it from disclosing its knowledge of matters relevant to the investigation or from pursuing the investigation, or

(bb) acts intended to materially impede the exercise of the Bank’s inspection and audit rights provided for under paragraph 1.16(e) below.

1 In this context, any action to influence the procurement process or contract execution for undue advantage is improper. 2 For the purpose of this sub-paragraph, “another party” refers to a public official acting in relation to the procurement process or contract

execution. In this context, “public official” includes World Bank staff and employees of other organizations taking or reviewing procurement decisions.

3 For the purpose of this sub-paragraph, “party” refers to a public official; the terms “benefit” and “obligation” relate to the procurement process or contract execution; and the “act or omission” is intended to influence the procurement process or contract execution.

4 For the purpose of this sub-paragraph, “parties” refers to participants in the procurement process (including public officials) attempting either themselves, or through another person or entity not participating in the procurement or selection process, to simulate competition or to establish bid prices at artificial, non-competitive levels, or are privy to each other’s bid prices or other conditions.

5 For the purpose of this sub-paragraph, “party” refers to a participant in the procurement process or contract execution.

Section VIII – General Conditions of Contract 3-155

(b) will reject a proposal for award if it determines that the bidder recommended for award, or any of its personnel, or its agents, or its sub-consultants, sub-contractors, service providers, suppliers and/or their employees, has, directly or indirectly, engaged in corrupt, fraudulent, collusive, coercive, or obstructive practices in competing for the contract in question;

(c) will declare mis-procurement and cancel the portion of the loan allocated to a contract if it determines at any time that representatives of the Borrower or of a recipient of any part of the proceeds of the loan engaged in corrupt, fraudulent, collusive, coercive, or obstructive practices during the procurement or the implementation of the contract in question, without the Borrower having taken timely and appropriate action satisfactory to the Bank to address such practices when they occur, including by failing to inform the Bank in a timely manner at the time they knew of the practices;

(d) will sanction a firm or individual, at any time, in accordance with the prevailing Bank’s sanctions procedures,1 including by publicly declaring such firm or individual ineligible, either indefinitely or for a stated period of time: (i) to be awarded a Bank-financed contract; and (ii) to be a nominated2;

(e) will require that a clause be included in bidding documents and in contracts financed by a Bank loan, requiring bidders, suppliers and contractors, and their sub-contractors, agents, personnel, consultants, service providers, or suppliers, to permit the Bank to inspect all accounts, records, and other documents relating to the submission of bids and contract performance, and to have them audited by auditors appointed by the Bank.”

.

1 A firm or individual may be declared ineligible to be awarded a Bank financed contract upon: (i) completion of the Bank’s sanctions proceedings as per its sanctions procedures, including, inter alia, cross-debarment as agreed with other International Financial Institutions, including Multilateral Development Banks, and through the application the World Bank Group corporate administrative procurement sanctions procedures for fraud and corruption; and (ii) as a result of temporary suspension or early temporary suspension in connection with an ongoing sanctions proceeding. See footnote 14 and paragraph 8 of Appendix 1 of these Guidelines.

2 A nominated sub-contractor, consultant, manufacturer or supplier, or service provider (different names are used depending on the particular bidding document) is one which has either been: (i) included by the bidder in its pre-qualification application or bid because it brings specific and critical experience and know-how that allow the bidder to meet the qualification requirements for the particular bid; or (ii) appointed by the Borrower.

156

Section IX. Special Conditions of ContractThe following Special Conditions of Contract (SCC) shall supplement and / or amend the General Conditions of Contract (GCC). Whenever there is a conflict, the provisions herein shall prevail over those in the GCC. GCC 1.1(i) The Purchaser’s country is: BangladeshGCC 1.1(j) The Purchaser is: Higher Education Quality Enhancement Project,

University Grants Commission of Bangladesh, Ministry of Education, Government of Bangladesh

GCC 1.1 (o) The Project Site(s)/Final Destination(s) is/are: as listed in the Technical Specification

GCC 4.2 (a) The meaning of the trade terms shall be as prescribed by Incoterms. If the meaning of any trade term and the rights and obligations of the parties there under shall not be as prescribed by Incoterms, they shall be as prescribed by: Not Applicable

GCC 4.2 (b) The version edition of Incoterms shall be CIP, Incoterms 2010Whatever written regarding payment of Duties and Taxes in any part of the document the following shall prevail:

The Supplier shall be responsible for payment of all sort of duties, stamps, all type of direct and indirect taxes like import tax, Value Added Tax (VAT), Advanced Income Tax (AIT), Trade VAT etc. as well as payment for custom clearances and other levies payable for both Goods and Services from outside Purchaser’s Country and Goods and Services supplied locally.

Only Customs Duty, Regulatory Duty, Supplementary Duty, Value Added Tax (VAT), Advanced Income Tax, Advanced Trade VAT imposed at the port of Purchaser’s country shall be reimbursed upon submission of the invoice supported with the copy of assessment by the Customs authority.

On the other hand the aforesaid charges/Duties/Taxes/such other levies imposed outside the Purchaser’s country and C&F Charge, Income Tax on C&F Commission, VAT on C&F Commission, Document Processing Fee, Container Scanning Fee, Port charge, Container charge, Fines/ Penalties/ Demurrage Charge etc. if any in all ports are the liability of the supplier.

GCC 5.1 The language shall be: EnglishGCC 8.1 For notices, the Purchaser’s address shall be:

Attention: Chief Executive OfficerBangladesh Research and Education Network, Higher Education Quality Enhancement Project (HEQEP), University Grants Commission of Bangladesh (UGC)Street Address: Plot:E-18/A, Agargaon Administrative Area, Sher-e-Bangla NagarFloor/ Room number: 4th FloorCity: DhakaZIP Code: 1215Country: BangladeshTelephone: +880 2 8181321 Facsimile number: +880 2 8181002Electronic mail address: [email protected]

GCC 9.1 The governing law shall be the law of: Government of the People’s Republic of Bangladesh

GCC 10.2 The rules of procedure for arbitration proceedings pursuant to GCC Clause 10.2 shall be as follows:(a)Contract with foreign Supplier:


Section IX. Special Conditions of Contract 157

GCC 10.2 (a)—All disputes arising in connection with the present Contract shall be finally settled under the Rules of Conciliation and Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with said Rules.(b)Contracts with Supplier national of the Purchaser’s country:In the case of a dispute between the Purchaser and a Supplier who is a national of the Purchaser’s country, the dispute shall be referred to adjudication or arbitration in accordance with the laws of the Purchaser’s country.

GCC 13.1 Details of Shipping and other Documents to be furnished by the Supplier are a negotiable bill of lading, a non-negotiable sea way bill, an airway bill, a railway consignment note, a road consignment note, insurance certificate, Manufacturer’s or Supplier’s warranty certificate, inspection certificate issued by nominated inspection agency, Supplier’s factory shipping details.The above documents shall be received by the Purchaser before arrival of the Goods and, if not received, the Supplier will be responsible for any consequent expenses.

GCC 15.1 The prices charged for the Goods supplied and the related Services performed “shall not,” be adjustable.

GCC 16.1 GCC 16.1—The method and conditions of payment to be made to the Supplier under this Contract shall be as follows:

Payment for Goods supplied from abroad:Payment of foreign currency portion shall be made in currency or currencies of the contract price in the following manner:

(1) Payment for Goods (i) Advance Payment: Not Applicable.

(ii) On Shipment: Fifty(50%) percent of the Contract Price of Goods shipped shall be paid through irrevocable confirmed letter of credit opened in favor of the Supplier in a bank in its country, upon submission of documents specified in GCC Clause 12.

(iii) On Acceptance: Thirty (30%) percent of the Contract Price of Goods received shall be paid within thirty (30) days of receipt of the Goods upon submission of claim supported by the acceptance certificate issued by the Purchaser. Acceptance certificate will be given after successful completion of installation & functioning of the equipment

(iv) On Successful Operational Acceptance: Twenty (20%) percent of the Contract Price for Goods will be paid against issuance of Successful Operational Acceptance Certificate by the Purchaser.

(2) Payment for Related Services:

158 Section IX. Special Conditions of Contract

(i) Cost for Services (Install, Test and Commission, Project Management Services, Operational Acceptance Test) other than CPOC, Local Training &Maintenance Support:Hundred percent (100%) of the Contract Price for the Related Services other than CPOC, Training &Maintenance Support shall be paid against issuance of successful Operational Acceptance Certificate by the Purchaser.

(ii) Cost for CPOC & Local Training:Hundred percent (100%) of the Contract Price for the cost of CPOC & Local Training shall be paid against issuance of successful completion Certificate by the Purchaser.

(3). Maintenance Support Services:Price for maintenance support services will be paid on quarterly basis upon submission of invoice by the supplier against certification of BdREN.

Payment of local currency portion shall be made in Bangladesh Taka (BDT)within thirty (30) days of presentation of claim supported by a certificate from the Purchaser declaring that the Goods have been delivered and that all other contracted Services have been performed.

Payment for Goods and Services supplied from within the Purchaser’s country:Payment for Goods and Services supplied from within the Purchaser’s country shall be made in Bangladesh Taka, as follows:

(1) Payment for Goods

(i) Advance Payment: Not Applicable.

(ii) On Delivery: Fifty (50%) percent of the Contract Price of Goods shall be paid on receipt of the Goods and upon submission of the documents specified in GCC Clause 13.

(iii) On Acceptance: Thirty (30%) percent of the Contract Price of Goods received shall be paid within thirty (30) days of receipt of the Goods upon submission of claim supported by the acceptance certificate issued by the Purchaser. Acceptance certificate will be given after successful completion of installation & functioning of the equipment

(iv) On Successful Operational Acceptance: Twenty (20%) percent of the Contract Price for Goods will be paid against issuance of Successful Operational Acceptance Certificate by the Purchaser.

(2) Payment for Related Services:

(i) Cost for Services (Install, Test and Commission, Project Management Services, Operational Acceptance Test) other than CPOC, Local Training & Maintenance Support:Hundred percent (100%) of the Contract Price for the Related Services other than CPOC, Training & Maintenance Support shall be paid against issuance of successful Operational Acceptance Certificate by the Purchaser.


(ii) Cost for CPOC & Local Training:Hundred percent (100%) of the Contract Price for the cost of CPOC & Local Training shall be paid against issuance of successful completion Certificate by the Purchaser.

(3). Maintenance Support Services:Price for maintenance support services will be paid on quarterly basis upon submission of invoice by the supplier against certification of BdREN.

GCC 16.5 The payment-delay period after which the Purchaser shall pay interest to the supplier shall be 90days.The interest rate that shall be applied is 5 %

GCC 18.1 A Performance Security “shall” be requiredThe amount of the Performance Security shall be: 10 % of the entire contract price.

GCC 18.3 If required, the Performance Security shall be in the form of :“a Demand Guarantee” (Bank Guarantee) by a schedule bank of Bangladesh or any internationally recognized foreign bank located outside the Purchaser’s Country. If the issuing bank located outside the Purchaser’s country, it shall have a correspondent bank located in the Purchaser’s Country to make it enforceable. The performance security must not be perforated, torn, sealed or signed by any party other than issuing bank.

The Performance security shall be denominated in US$/ BDT or “a freely convertible currency acceptable to the Purchaser”

GCC 18.4 During the Warranty Period (i.e. after the operational acceptance of the system), the performance security shall be reduced to 5% of the contract price.Discharge of the Performance Security shall take place: Within 28 days of expiry of warranty period.

GCC 23.2 The packing, marking and documentation within and outside the packages shall be: A packing list, showing the contents of each package, shall be enclosed in a waterproof envelope and shall be secured to the outside of the packing case.In addition each package shall be clearly marked legibly with indelible ink/paint in bold letters on front side, with the following:

a) Green square base with red circle on all visible side.b) Contract Number with date,c) Name and Address of Purchaser,d) Country of Origin,e) Port of entry,f) Gross weight,g) Net Weight,h) Number of Package(s),i) Brief description of Contents.j) In case of shipment by Ocean, seaworthy packing is to be ensured.

Package should be marked upside indicating with arrows, at all visible sides

160 Section IX. Special Conditions of Contract

GCC 24.1 The insurance coverage shall be as specified in the Incoterms.If not in accordance with Incoterms, insurance shall be as follows:The Insurance shall be in an amount equal to 110 percent of the invoice value of the Goods from “warehouse” to “warehouse” on “All Risks” basis, including War Risks and Strikes.

GCC 25.1 Responsibility for transportation of the Goods shall be as specified in the Incoterms.

GCC 25.2 Incidental services to be provided are:Selected services covered under GCC Clause 25.2. The price quoted in the bid price or agreed with the selected Supplier shall be included in the Contract Price.

GCC 26.1 The inspections and tests shall be:

Type of test: Visual and functional as per manufacturer’s standard testing procedure.Time: After installation and commissioningPlace: At the places of delivery, installation and commissioning as specified in the Technical Specification.

The Supplier shall submit Customer Proof of Concept (CPOC) test reports as specified in the Technical Requirements of the tender document.

GCC 26.2 The Inspections and tests shall be conducted at: Post-shipment inspection at user end.

GCC 27.1 The liquidated damage shall be: 0.5 % of contract price per week of delayGCC 27.1 The maximum amount of liquidated damages shall be: 10% of contract priceGCC 28.3 The period of validity of the Warranty shall be: Warranty period as per

technical specification from the date of Operational Acceptance of all Delivery places as mentioned in the technical specification plus additional 6 (six) months from the date of shipment from the port or place of loading in the country of origin, whichever period concludes later.

During the Warranty Period, the Supplier must commence the work necessary to remedy defects or damage as per condition mentioned in the Technical Specification.

GCC 28.5 The period for repair or replacement shall be: 24 hours.

The supplier will be responsible for the care of the installed system until the successful completion of operational acceptance test.


Attachment: Price Adjustment Formula [Not Applicable]

If in accordance with GCC 15.1, prices shall be adjustable, the following method shall be used to calculate the price adjustment:

15.1 Prices payable to the Supplier, as stated in the Contract, shall be subject to adjustment during performance of the Contract to reflect changes in the cost of labor and material components in accordance with the formula:

P1 = P0 [a + bL1 + cM1] - P0

L0 M0

a+b+c = 1in which:

P1 = adjustment amount payable to the Supplier.P0 = Contract Price (base price).a = fixed element representing profits and overheads included in the Contract Price and

generally in the range of five (5) to fifteen (15) percent.b = estimated percentage of labor component in the Contract Price.c = estimated percentage of material component in the Contract Price.L0, L1 = *labor indices applicable to the appropriate industry in the country of origin on the base

date and date for adjustment, respectively.M0, M1 = *material indices for the major raw material on the base date and date for adjustment,

respectively, in the country of origin.

The Bidder shall indicate the source of the indices and the base date indices in its bid.The coefficients a, b, and c as specified by the Purchaser are as follows:

a = [insert value of coefficient]b= [insert value of coefficient]c= [insert value of coefficient]

Base date = thirty (30) days prior to the deadline for submission of the bids.

Date of adjustment = [insert number of weeks]weeks prior to date of shipment (representing the mid-point of the period of manufacture).

The above price adjustment formula shall be invoked by either party subject to the following further conditions:

(a) No price adjustment shall be allowed beyond the original delivery dates. As a rule, no price adjustment shall be allowed for periods of delay for which the Supplier is entirely responsible. The Purchaser will, however, be entitled to any decrease in the prices of the Goods and Services subject to adjustment.

(b) If the currency in which the Contract Price P0 is expressed is different from the currency of origin of the labor and material indices, a correction factor will be applied to avoid incorrect adjustments of the Contract Price. The correction factor shall correspond to the ratio of exchange rates between the two currencies on the base date and the date for adjustment as defined above.

(c) No price adjustment shall be payable on the portion of the Contract Price paid to the Supplier as advance payment.

162

Section X. Contract Forms

This Section contains forms which, once completed, will form part of the Contract. The forms for Performance Security and Advance Payment Security, when required, shall only be completed by the successful Bidder after contract award.

Table of Forms

Letter of Acceptance..............................................................................................................167

1. Contract Agreement...........................................................................................................168

2. Performance Security.........................................................................................................170

3. Advance Payment Security................................................................................................172


Letter of Acceptance[letterhead paper of the Purchaser]

[date]To: [name and address of the Supplier]

Subject: Notification of Award Contract No. . . . . . . . . . .

This is to notify you that your Bid dated . . . . [insert date] . . . . for execution of the . . . . . . . . . .[insert name of the contract and identification number, as given in the SCC]. . . . . . . . . . for the Accepted Contract Amount of . . . . . . . . .[insert amount in numbers and words and name of currency], as corrected and modified in accordance with the Instructions to Bidders is hereby accepted by our Agency.

You are requested to furnish the Performance Security within 28 days in accordance with the Conditions of Contract, using for that purpose the of the Performance Security Form included in Section X, Contract Forms, of the Bidding Document.

Authorized Signature: Name and Title of Signatory: Name of Agency:

Attachment: Contract Agreement

164 Invitation for Bids

Contract Agreement[The successful Bidder shall fill in this form in accordance with the instructions indicated]

THIS AGREEMENT made

the [ insert: number ] day of [ insert: month ], [ insert: year ].

BETWEEN

(1) [ insert complete name of Purchaser ], a [ insert description of type of legal entity, for example, an agency of the Ministry of .... of the Government of { insert name of Country of Purchaser }, or corporation incorporated under the laws of { insert name of Country of Purchaser } ] and having its principal place of business at [ insert address of Purchaser ] (hereinafter called “the Purchaser”), of the one part, and

(2) [ insert name of Supplier], a corporation incorporated under the laws of [ insert: country of Supplier] and having its principal place of business at [ insert: address of Supplier ] (hereinafter called “the Supplier”), of the other part :

WHEREAS the Purchaser invited bids for certain Goods and ancillary services, viz., [insert brief description of Goods and Services] and has accepted a Bid by the Supplier for the supply of those Goods and Services

The Purchaser and the Supplier agree as follows:

1. In this Agreement words and expressions shall have the same meanings as are respectively assigned to them in the Contract documents referred to.

2. The following documents shall be deemed to form and be read and construed as part of this Agreement. This Agreement shall prevail over all other contract documents.

(a) the Letter of Acceptance

(b) the Letter of Bid

(c) the Addenda Nos._____ (if any)

(d) Special Conditions of Contract

(e) General Conditions of Contract

(f) the Specification (including Schedule of Requirements and Technical Specifications)

(g) the completed Schedules (including Price Schedules)

(h) any other document listed in GCC as forming part of the Contract

3. In consideration of the payments to be made by the Purchaser to the Supplier as specified in this Agreement, the Supplier hereby covenants with the Purchaser to provide the Goods and Services and to remedy defects therein in conformity in all respects with the provisions of the Contract.


4. The Purchaser hereby covenants to pay the Supplier in consideration of the provision of the Goods and Services and the remedying of defects therein, the Contract Price or such other sum as may become payable under the provisions of the Contract at the times and in the manner prescribed by the Contract.

IN WITNESS whereof the parties hereto have caused this Agreement to be executed in accordance with the laws of [insert the name of the Contract governing law country] on the day, month and year indicated above.

For and on behalf of the Purchaser

Signed: [insert signature] in the capacity of [ insert title or other appropriate designation ]in the presence of [insert identification of official witness]

For and on behalf of the Supplier

Signed: [insert signature of authorized representative(s) of the Supplier]in the capacity of [ insert title or other appropriate designation ]in the presence of [ insert identification of official witness]


Performance SecurityOption 1: (Bank Guarantee)

[The bank, as requested by the successful Bidder, shall fill in this form in accordance with the instructions indicated]

[Guarantor letterhead or SWIFT identifier code]Beneficiary: [insert name and Address of Purchaser ]Date: _ [Insert date of issue]PERFORMANCE GUARANTEE No.: [Insert guarantee reference number]Guarantor: [Insert name and address of place of issue, unless indicated in the letterhead]

We have been informed that _ [insert name of Supplier, which in the case of a joint venture shall be the name of the joint venture] (hereinafter called "the Applicant") has entered into Contract No. [insert reference number of the contract] dated [insert date]with the Beneficiary, for the supply of _ [insert name of contract and brief description of Goods and related Services](hereinafter called "the Contract"). Furthermore, we understand that, according to the conditions of the Contract, a performance guarantee is required.

At the request of the Applicant, we as Guarantor, hereby irrevocably undertake to pay the Beneficiary any sum or sums not exceeding in total an amount of[insert amount in figures]()[insert amount in words],1 such sum being payable in the types and proportions of currencies in which the Contract Price is payable, upon receipt by us of the Beneficiary’s complying demand supported by the Beneficiary’s statement, whether in the demand itself or in a separate signed document accompanying or identifying the demand, stating that the Applicant is in breach of its obligation(s) under the Contract, without the Beneficiary needing to prove or to show grounds for your demand or the sum specified therein.

This guarantee shall expire, no later than the …. Day of ……, 2… 2, and any demand for payment under it must be received by us at this office indicated above on or before that date.

This guarantee is subject to the Uniform Rules for Demand Guarantees (URDG) 2010 Revision, ICC Publication No. 758, except that the supporting statement under Article 15(a) is hereby excluded.

_____________________ [signature(s)]

Note: All italicized text (including footnotes) is for use in preparing this form and shall be deleted from the final product.

1 1 The Guarantor shall insert an amount representing the percentage of the Accepted Contract Amount specified in the Letter of Acceptance, and denominated either in the currency(ies) of the Contract or a freely convertible currency acceptable to the Beneficiary.

2 2Insert the date twenty-eight days after the expected completion date as described in GC Clause 18.4. The Purchaser should note that in the event of an extension of this date for completion of the Contract, the Purchaser would need to request an extension of this guarantee from the Guarantor. Such request must be in writing and must be made prior to the expiration date established in the guarantee. In preparing this guarantee, the Purchaser might consider adding the following text to the form, at the end of the penultimate paragraph: “The Guarantor agrees to a one-time extension of this guarantee for a period not to exceed [six months][one year], in response to the Beneficiary’s written request for such extension, such request to be presented to the Guarantor before the expiry of the guarantee.”


Option 2: Performance Bond

By this Bond[insert name of Principal] as Principal (hereinafter called “the Supplier”) and[insert name of Surety] as Surety (hereinafter called “the Surety”), are held and firmly bound unto[insert name of Purchaser] as Obligee (hereinafter called “the Supplier”) in the amount of [insert amount in words and figures], for the payment of which sum well and truly to be made in the types and proportions of currencies in which the Contract Price is payable, the Supplier and the Surety bind themselves, their heirs, executors, administrators, successors and assigns, jointly and severally, firmly by these presents.

WHEREAS the Contractor has entered into a written Agreement with the Purchaser dated the day of , 20 , for [name of contract and brief description of Goods and related Services] in accordance with the documents, plans, specifications, and amendments thereto, which to the extent herein provided for, are by reference made part hereof and are hereinafter referred to as the Contract.

NOW, THEREFORE, the Condition of this Obligation is such that, if the Supplier shall promptly and faithfully perform the said Contract (including any amendments thereto), then this obligation shall be null and void; otherwise, it shall remain in full force and effect. Whenever the Supplier shall be, and declared by the Purchaser to be, in default under the Contract, the Purchaser having performed the Purchaser’s obligations there under, the Surety may promptly remedy the default, or shall promptly:

(1) complete the Contract in accordance with its terms and conditions; or

(2) obtain a Bid or bids from qualified Bidders for submission to the Purchaser for completing the Contract in accordance with its terms and conditions, and upon determination by the Purchaser and the Surety of the lowest responsive Bidder, arrange for a Contract between such Bidder and Purchaser and make available as work progresses (even though there should be a default or a succession of defaults under the Contract or Contracts of completion arranged under this paragraph) sufficient funds to pay the cost of completion less the Balance of the Contract Price; but not exceeding, including other costs and damages for which the Surety may be liable hereunder, the amount set forth in the first paragraph hereof. The term “Balance of the Contract Price,” as used in this paragraph, shall mean the total amount payable by Purchaser to Supplier under the Contract, less the amount properly paid by Purchaser to Contractor; or

(3) pay the Purchaser the amount required by Purchaser to complete the Contract in accordance with its terms and conditions up to a total not exceeding the amount of this Bond.

The Surety shall not be liable for a greater sum than the specified penalty of this Bond.

Any suit under this Bond must be instituted before the expiration of one year from the date of the issuing of the Taking-Over Certificate.

No right of action shall accrue on this Bond to or for the use of any person or corporation other than the Purchaser named herein or the heirs, executors, administrators, successors, and assigns of the Purchaser.

In testimony whereof, the Supplier has hereunto set his hand and affixed his seal, and the Surety has caused these presents to be sealed with his corporate seal duly attested by the signature of his legal representative, this day of 20 .

SIGNED ON on behalf of

By in the capacity of

In the presence of

SIGNED ON on behalf of

By in the capacity of

In the presence of


Advance Payment Security[Guarantor letterhead or SWIFT identifier code]

Beneficiary:[Insert name and Address of Purchaser]

Date: [Insert date of issue]

ADVANCE PAYMENT GUARANTEE No.: [Insert guarantee reference number]

Guarantor: [Insert name and address of place of issue, unless indicated in the letterhead]

We have been informed that [insert name of Supplier, which in the case of a joint venture shall be the name of the joint venture] (hereinafter called “the Applicant”) has entered into Contract No. [insert reference number of the contract] dated [insert date] with the Beneficiary, for the execution of [insert name of contract and brief description of Goods and related Services] (hereinafter called "the Contract").

Furthermore, we understand that, according to the conditions of the Contract, an advance payment in the sum [insert amount in figures] () [insert amount in words] is to be made against an advance payment guarantee.

At the request of the Applicant, we as Guarantor, hereby irrevocably undertake to pay the Beneficiary any sum or sums not exceeding in total an amount of [insert amount in figures] () [insert amount in words]1 upon receipt by us of the Beneficiary’s complying demand supported by the Beneficiary’s statement, whether in the demand itself or in a separate signed document accompanying or identifying the demand, stating either that the Applicant:

(a) has used the advance payment for purposes other than toward delivery of Goods; or

(b) has failed to repay the advance payment in accordance with the Contract conditions, specifying the amount which the Applicant has failed to repay.

A demand under this guarantee may be presented as from the presentation to the Guarantor of a certificate from the Beneficiary’s bank stating that the advance payment referred to above has been credited to the Applicant on its account number [insert number] at [insert name and address of Applicant’s bank].

The maximum amount of this guarantee shall be progressively reduced by the amount of the advance payment repaid by the Applicant as specified in copies of interim statements or payment certificates which shall be presented to us. This guarantee shall expire, at the latest, upon our receipt of a copy of the interim payment certificate indicating that ninety (90) percent of the Accepted Contract Amount, has been certified for payment, or on the [insert day] day of [insert month], 2 [insert year], whichever is earlier. Consequently, any demand for payment under this guarantee must be received by us at this office on or before that date.

This guarantee is subject to the Uniform Rules for Demand Guarantees (URDG) 2010 Revision, ICC Publication No.758, except that the supporting statement under Article 15(a) is hereby excluded.

____________________ [signature(s)]

Note: All italicized text (including footnotes) is for use in preparing this form and shall be deleted from the final product.

1 1The Guarantor shall insert an amount representing the amount of the advance payment and denominated either in the currency(ies) of the advance payment as specified in the Contract, or in a freely convertible currency acceptable to the Purchaser.


People’s Republic of BangladeshHigher Education Quality Enhancement Project (HEQEP)

University Grants Commission of Bangladesh

IDA Credit No. 4544-BD & 5332-BD

Invitation for Bids (IFB)IFB No. UGC/HEQEP/Procurement/G14-AF/2017/1181 Date: 04 October, 2017

Contract Title: Establishment of Distance Learning Theatre/Collaboration Centre in Higher Educational and Research Institutions.

Reference No. G14-AF

1. The People’s Republic of Bangladesh has received financing from the World Bank toward the cost of the Higher Education Quality Enhancement Project (HEQEP), and intends to apply part of the proceeds toward payments under the contract 1for Establishment of Distance Learning Theatre/Collaboration Centre in Higher Educational and Research Institutions2.

2. The University Grants Commission (UGC), Bangladesh now invites sealed bids from eligible bidders for Establishment of Distance Learning Theatre/Collaboration Centre in Higher Educational and Research Institutions3.

3.Bidding will be conducted through the International Competitive Bidding procedures as specified in the World Bank’s Guidelines: Procurement of Goods, Works and Non-Consulting Services under IBRD Loans and IDA Credits &Grants by World Bank Borrowers, January 2011(“Procurement Guidelines”), and is open to all eligible bidders as defined in the Procurement Guidelines. In addition, please refer to paragraphs 1.6 and 1.7 setting forth the World Bank’s policy on conflict of interest.

Qualifications requirements include:

(i) Liquid Asset or working capital or credit facility or their combination The Bidder (in case of JV, each partner must meet at least 25% and lead partner at least 40% of the requirement) should have at least the amount of liquid asset or working capital or credit facility or their combination of US$ 3.00 (Three) million or equivalent in any freely convertible currency(ies).

(ii) General Experience: The Bidder (in case of JV, each partner) should have at least five (5) years of general experience in supplying, installing and commissioning of Video Conferencing System/Data Networking Equipment under contracts in the role of Contractor or Supplier (i.e. years counting backward from the date of IFB publication).

(iii) Specific Experience: (a) The Bidder (in case of JV, lead partner) will at-least have experience of supplying, installing and commissioning

of Video Conferencing System/Data Networking Equipment as contractor or supplier having a total value of at least US $ 3.5 million or equivalent under maximum 3 Contracts within the last 5 (five) years i.e years counting backward from the date of publication of IFB in the newspaper.

(b) The Bidder (in case of JV, lead partner) shall have experience of supplying, installing and commissioning of Video Conferencing System/Data Networking Equipment in Bangladesh or any other country as International contractor / supplier having a value of US $ 1.5 million or equivalent in a single contract within last 3 (three) years i.e years counting backward from the date of publication of IFB in the newspaper.

(iv ) Manufacturer’s Capability and Capacity:

The Bidder shall furnish documentary evidence that the proposed Manufacturer(s) meets the following requirements (if bidder itself is the manufacturer, then it shall meet the following requirements):

1 Substitute “contracts” where bids are called concurrently for multiple contracts. Add a new para. 3 and renumber paras 3 - 8 as follows: “Bidders may bid for one or several contracts, as further defined in the bidding document. Bidders wishing to offer discounts in case they are awarded more than one contract will be allowed to do so, provided those discounts are included in the Letter of Bid.”

2 Insert if applicable: “This contract will be jointly financed by [insert name of co-financing agency]. Bidding process will be governed by the World Bank’s rules and procedures.”

3A brief description of the type(s) of Goods should be provided, including quantities, location of Project, delivery/construction period, application of margin of preference and other information necessary to enable potential bidders to decide whether or not to respond to the Invitation. Bidding Documents may require bidders to have specific experience or capabilities; such qualification requirements should also be included in this paragraph.

http://www.worldbank.org/html/opr/procure/guidelin.html

http://www.worldbank.org/html/opr/procure/guidelin.html


(a) Manufacturer has manufactured and marketed similar Goods for at least last five (5) years [years counting backward from the date of bid submission deadline];

(b) The manufacturer should have annual manufacturing capacity of equipment at least three (3) times of offered quantities of the MCU, Camera, CODEC, Display Unit, and Audio Amplifier.

(V)Additional details are provided in the Bidding Documents.

4. Interested eligible bidders may obtain further information from Higher Education Quality Enhancement Project and inspect the bidding documents during office hours from 0900 to 1700 hours Bangladesh Standard Time (BST=GMT+6 hrs.) (working days at the address given below1. The bidding document is also available in the websiteshttp://www. heqep -ugc.gov.bd and http://www.bdren.net.bd.A pre-bid meeting, which potential bidders may attend, will be held on 31 October 2017, Time: 11:30 A.M Bangladesh Standard Time (BST=GMT+6 hrs.).Place: University Grants Commission Bhaban Auditorium, Agargaon, Dhaka, Bangladesh.

5. A complete set of bidding documents in English may be purchased by interested eligible bidders upon the submission of a written application to the address below and upon payment of a nonrefundable fee2 of BDT 8,000.00 (Eight thousand) or in US $ 100.00 (US Dollar Hundred) in the form of Pay Order infavour of Project Director, Higher Education Quality Enhancement Project (HEQEP) up to 29 November 2017 at 17:00 Hours Bangladesh Standard Time (BST=GMT+6 hrs.). Please add additional BDT 8,000.00 (Eight Thousand) or USD 100.00 (one hundred) for overseas delivery by international courier services.

6. Bids must be delivered to the address below3 on or before 30 November, 2017; 14:00 Hours Bangladesh Standard Time (BST=GMT+6 hrs.). Electronic bidding will not be permitted. Late bids will be rejected. Bids will be publicly opened in the presence of the bidders’ designated representatives and anyone who choose to attend at the address below on 30 November, 2017; 14:00 Hours Bangladesh Standard Time (BST=GMT+6 hrs.).

7. All bids must be accompanied by a “Bid Security” of BDT 60,00,000.00 (Taka Sixty Lac) or USD 75,000.00 (US Dollar Seventy Five Thousand) only in the form of Pay Order or Bank Guarantee.

8. The address referred to above is:

Project DirectorHigher Education Quality Enhancement Project

University Grants Commission of Bangladesh, Ministry of EducationMailing Address:

Office of the Project DirectorHigher Education Quality Enhancement Project

Dhaka Trade Centre (8th Floor)99, Kazi Nazrul Islam Avenue, Kawran Bazar, Dhaka-1215

Phone: 02-8189020, Fax: 02-8189021Email: [email protected]

1 The office for inquiry and issuance of bidding documents and that forbid submission may or may not be the same.2 The fee chargeable should only be nominal to defray reproduction and mailing costs. An amount between US$50 and US$300 or

equivalent is deemed appropriate.3 Substitute the address for bid submission if it is different from address for inquiry and issuance of bidding documents.


http://www.bdren.net.bd/

http://www.heqep-ugc.gov.bd/

STANDARD BIDDING DOCUMENTS - heqep-ugc.gov.bd Web viewSpecial Conditions of Contract. 159. 7. ......

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Transcript of STANDARD BIDDING DOCUMENTS - heqep-ugc.gov.bd Web viewSpecial Conditions of Contract. 159. 7. ......