Staff training - cutting costs and boosting performance

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Cutting costs and boosting staff performance Marie Chatterton – Head of Projects and Research, CPDEasy.com

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By Marie Chatterton of CPDEasy.com Business Accelerator Forum Pharmacy Show 2011

Transcript of Staff training - cutting costs and boosting performance

  • 1. Cutting costs and boosting staff performance Marie Chatterton Head of Projects and Research, CPDEasy.com

2. Cutting costs and boosting staff performance Pharmacy under pressure The unique pressures of independent community pharmacy How can independent pharmacy start cutting training costs and boost staff performance? About CPDEasy.com for business 3. Independent pharmacy under pressureCosts are rising Sales/income down 4. Sales are down Category M Tough trading on the high street Increased competition 5. Costs are increasing Volume of training increasing With an associated increasedadministrative burden 6. The result?No visibility of staff Management time wastedtraining on chasing progressProfits underpressureTraining materials in Training investment notdifferent places maximised 7. The complication Independent pharmacy has the same trainingrequirements as the big high street chains but does nothave the same resources to manage it 8. How can independentpharmacy start cuttingtraining costs and booststaff performance? 9. The solution Recent developments in learning technology nowallows independent pharmacy to deliver the samecapabilities as the high street chains but at a fraction ofthe cost 10. What is CPDEasy.com for Business? A web based learning platform, accessible from anylocation, that lets your pharmacy train staff on allaspects of the business and ensure contractcompliance and clinical governance Use the same technology that high street chains usesuch as Tesco Already being used by independent multiple chains Endorsed by AIM and NPA 11. CPDEasy.com for Business Manage, deliver and track learning Upload your existing training Select, develop andTechnology Deliver right skills to maintain contentright individuals Measure ROI Pool of mandatory andindustry training Range of skillsContent Expertise Dedicated support Right learning methodology Pharmacist educators Customised content to L&D supportbusiness needs Expertise learning design Leverage internal skills and Integrate into theknowledge organisation Transparent technologies 12. The Benefits Cuts training costs Boost staff performance Motivates learner to complete training Takes away the hassle of staff training Tailored to business needs Saves time and money and cuts burdensome paperwork Full support and advice from pharmacy support team Keeps records up-to-date and makes contract complianceeasy Range of GPhC accredited training in one place 13. The Benefits As a result you can expect to achieve savings of 41%on average Leaving you more time to grow your business and spend time doing what you want to do 14. Your CPDEasy 15. Your CPDEasy Mandatory training Ongoing training New Medicine Service Manufacturer training newproducts and skills Your own training SOPs, induction etc 16. Your CPDEasyPersonalised learning accountsMotivate learner and increaseengagement 17. Your CPDEasyManagement informationUseful dashboards 18. Your CPDEasyManagement informationPowerful reporting 19. Your CPDEasyDedicated SupportFrom our pharmacy supportteam 20. What do our clients say?We liked that staff had their own learning portfolio and could view their personal progress and achievements, whilst at the same time also allowing head office the opportunity to monitor access to and completion of trainingAndrea Smith, Wilsons Pharmacies 21. Pharmacy Show OfferDiscounted package on offer for today onlyTo take advantage and for a chance to winEurostar Tickets to Paris come and visitis at stand M55