Staff Meeting 011910 Commitment To Excellence
-
Upload
matt-stewart -
Category
Technology
-
view
270 -
download
0
Transcript of Staff Meeting 011910 Commitment To Excellence
Commitment to Excellence
Email to win, meeting magic & office effectiveness potpourri
2
Commitment to Excellence
3
Objectives
»Smarter email habits
»Post-meeting follow-up
»Office tips odds & ends
Email to winSave time, make friends, laugh more
5
Email to win
How many emails do you get every day?
6
Email to win
Email = Respect
7
Email to win
Email = Time
8
Email to win
Email = Love
9
Checking email
»Email is our lifeblood
»Don’t miss events/responsibilities/projects
»Respect others’ work
10
Reading email
11
Most important first!
»Time-sensitive
»Pic, Mike, Blakely
»Your manager
12
Team next
»Team members
»Projects you’re working on
»Partners
13
Lists last
»Mass emails
»Daily updates
»Fun stuff
14
Response time
»Most important – ASAP
»Team – half-day max
»Lists – time-permitting
15
Target your emails
1 email = 1 idea
16
When to include people on email
»Directly involved?»Valuable POV?»Will they be annoyed if NOT included?
»When in doubt: include
17
Writing email
Brevity is the soul of wit
18
Writing email
One-liners are beautiful
19
The Rule of 5 BlackBerry Screens
Any longer, make it a call
20
Format to read
»Bullet
»Bold
»Short grafs – 4 lines max
21
Your subject line should say it all
FWD: re: re: RE: pd8293 stuff
OR
Matt: EchoDitto agreement for review – due today
22
Respect = cleaning it up
10 seconds makes life easier
23
Take things offline
»Passions rising
»Overly complex
»Not getting anywhere
»Making somebody look bad
24
Matt’s Go-To Email Tips
»Mow through
»Batches don’t work
»Name in subject gets a response
Meeting magicThe art of the follow-up
26
We’ve covered meetings
»Target, objectives, agenda
»Resulting in›Shorter meetings›More productive meetings›Better ideas
27
Room for improvement
»Set-up & follow-through
»Resulting in›Smarter scheduling›Better post-meeting results›Finishing faster
28
Set up meetings smarter
»Check the calendar – and keep your calendar updated
»Get your own dial-in› FreeConferenceCall.com
»Include more in invite› Dial-in info› Agenda
29
It’s all about the follow-through
Turn ideas into results
30
At the end of the meeting
»State deliverables
»State timeline
»Send notes
»Schedule due dates
31
Run the meeting, own results
»1 owner
»Rally results
»Educate staff
32
Great developers ship
Office effectiveness potpourriA grabbag of workplace delight!
34
Too busy to remember it all
35
Documents: Name it smart
agreement.doc
or
DRAFT 350-ACE partnership agreement 11510 - EA.doc
36
Documents: Name it smart
»Always a draft
»All organizations listed
»Clear title
»Date
› Time, if revised that day
»Initials of last editor
37
Documents: 1 page or bust
“If I had more time, I would’ve made it shorter”
38
Format to read
»Bullet
»Bold
»Short grafs – 4 lines max
39
Managing up
»Get out in front
»Send unsolicited updates
»Set meetings
»Send follow-up
»Friendly reminders
40
Bulletproof yourself
Pre-emptive strike – of information
41
Start new conversations
»Show successes
»Ask for help when stuck
42
Make life easier
They will notice!
Matt Stewart@mjfstewart