SGS ACADEMY HONG KONGLEARNING & DEVELOPMENT SOLUTION

CREATING TALENT DEVELOPMENT ADVANTAGE

THROUGH ISO 10015

WWW.SGSGROUP.COM.HK/ACADEMYTEL: (852) 3543 7900 | EMAIL: HK.ACADEMY@SGS.COM

SESSION CONTENT:Session 1: Defining learning & development needs� Identifying the needs of organization

� Analyzing competence requirements of different levels of

organization

� Defining competence gaps & develop solutions to close the

gaps

Session 2: Developing long-term and short-term training plans

� Defining the constraints of training plans

� Selecting the training methods and criteria

� Developing the specifications of the training plans and trainers

Session 3: Delivering all-rounded training activities � Identifying the effective pre-training support

� Designing the relevant atmosphere, methods, tools,

assessments

� Developing the post-training support

Session 4: Evaluating the Outcome and Return of People Development Investment

� Identifying the effective ways to collect learners’ training

outcomes

� Collecting and Analyzing the data of evaluation

� Validating the training processes

GENERAL INFORMATION: Date: □ 16 July 2015Duration: 9:30 am - 5:30 pm

Venue: T.S.T. / Wan Chai Training Centre / TBC

COURSE OVERVIEW:The Quality management principles

underlying the ISO 9000 family of

standards emphasize the critical important

of human resource management, staff

development and the need of appropriate

training strategies, tactics and activities.

The role of ISO 10015 is to provide

guidance that can help an organization to

identify and analyze their talents’ need of

competence development, develop the

learning and development plan, implement

the practical training activities, evaluate

training outcomes and monitor and

improve the training process in order to

achieve. It emphasizes the contribution of

training to continual improvement and is

intended to help organization make their

training a more effective and efficient

investment.

COURSE OBJECTIVES:

� Understand key elements of staff

competence development plan

� Know how to select appropriate training

approaches/methods and design a

practical training (or competence

development) plan

� Realize the effective pre-training,

training and post-training support for Venue: T.S.T. / Wan Chai Training Centre / TBC

Medium: Cantonese supplemented with English materials

Price: HK $1,800 / 1,620* per person * Discount is offered to enrolment made one month prior to the

course

“Special offer”

15% discount will be offered to all enrolment made two months

prior to the course (available for the courses to be commenced

between 3 April to 31 Dec of 2015)

#All cancellations/ postponements of registration must be made to SGS Academy in writing. If postponement is received: One month notice

before the course starts, 20% of the training fee will be charged as administration fee. If cancellation is received: One month notice before the

course starts, 50% of the training fee will be charged as administration fee. Within two weeks before the course starts, 100 % of the training

fee will be charged as administration fee. If you do not want to receive any information from us, please fax to us at (852) 2333 2257.

ENROLL: CREATING TALENT DEVELOPMENT ADVANTAGE THROUGH ISO 10015 AVAILABLE

ST

/9 Payment Method: To confirm your booking, please send the completed registration form together

with the course fee by cheque payable to “SGS Hong Kong Limited” (5/F, Manhattan Centre, 8

Kwai Cheong Road, Kwai Chung, NT, Hong Kong – Attention to SGS Academy) or deposit the

required amount to SGS HSBC account 002-617918-001 “SGS HONG KONG LIMITED.” Then, fax

the bank-in slip and course registration form to SGS office at 2333 2257. Public Class In-House

OR

For Enquiry: Email – olivia.lee@sgs.com Phone: (852) 2774 7408

training and post-training support for

highly practical training activities

� Understand multi-dimensional training

evaluating, monitoring and improving

methodologies

TARGETED AUDIENCES:Training Management Professionals,

Talent Development Management

Professionals and Human Resource

Management Professionals

Course Date: ____________________________ Company: _______________________________

Address: ________________________________________________________________________* How do you know about this course? □ Social Media □ Web □ Friends □ Others__________

Contact Person Position Phone EmailWould you like to receive SGS

information via email in the future?

Mr./Ms. □ Yes □ No

Course Participant Position Phone EmailWould you like to receive SGS

information via email in the future?

Mr./Ms. □ Yes □ No

Mr./Ms. □ Yes □ No

Any tax or bank charges, etc induced by settling course fee to SGS Hong Kong Limited must be fully absorbed by the client itself.