SSuggestions/Requests CCompliments CComplaints RRebates/Offers SSubscriptions/Cancellations...

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Transcript of SSuggestions/Requests CCompliments CComplaints RRebates/Offers SSubscriptions/Cancellations...

Page 1: SSuggestions/Requests CCompliments CComplaints RRebates/Offers SSubscriptions/Cancellations QQuestions/Comments.
Page 2: SSuggestions/Requests CCompliments CComplaints RRebates/Offers SSubscriptions/Cancellations QQuestions/Comments.

Suggestions/Requests Compliments Complaints Rebates/Offers Subscriptions/Cancellations Questions/Comments

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Business letters should be typed All typing begins at the left margin

Write on fronts only; include more pages if necessary.

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Begin typing the heading on the first line of the page

Begin at the margin Top left corner of the page The heading includes your address and the date.

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34 Willow Way

Lincoln, RI 02865

October 1, 2002

Heading

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Assures that your letter is delivered within the business without an envelope

4 returns after the heading Full name, comma, title of recipient

Company name Mailing address

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4 spaces

34 Willow Way

Lincoln, RI 02865

October 1, 2002

Inside Address

Mr. Bart Simpson, President

Crank Calls, Inc.

1313 Evergreen Terrace

Springfield, NJ 07733

4 spaces

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Hit “Enter” twice after the inside address.

Type the salutation at the left-hand margin.

Begins with the word “Dear” and is followed by “Mr.” or “Mrs.” and last name.

Place a colon after the person’s name.

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34 Willow Way

Lincoln, RI 02865

October 1, 2002

Salutation

Bart Simpson, President

Crank Calls, Inc.

1313 Evergreen Terrace

Springfield, NJ 07733

Dear Mr. Simpson:

2 spaces

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Skip one line after the salutation.

DO NOT indent each new paragraph.

Double space between paragraphs.

Keep paragraphs short for easy reading.

The body of a business letter has a specific order

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May only be two sentences long:1.Who you are (in relation to the company – make them understand why they should listen to you)

2.Reason(s) you are writing (complaint, compliment, request information, etc.)

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34 Willow Way

Lincoln, RI 02865

October 1, 2002

1st Paragraph

Bart Simpson, President

Crank Calls, Inc.

1313 Evergreen Terrace

Springfield, NJ 07733

Dear Mr. Simpson:

I am a victim of your business’s services. I am writing to both you and the Better Business Bureau to complain about your company.

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Middle Body Paragraphs: (7-8 sent)

Thoughts Suggestions Compliments Or complaints about the topic ONE IDEA per paragraph!

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34 Willow Way

Lincoln, RI 02865

October 1, 2002

Middle Paragraphs

Bart Simpson, President

Crank Calls, Inc.

1313 Evergreen Terrace

Springfield, NJ 07733

Dear Mr. Simpson:

I am a victim of your business’s services. I am writing to both you and the Better Business Bureau to complain about your company.

I am a teacher who is constantly harassed over the phone by my students, who are using your services. I would like to request that you stop dealing with my students. By using your services, my students are losing the chance to use their minds to come up with their own put-downs, insults, and jokes. I don’t want to be crank-called, but if I must be, I’d prefer my students learn something from it.

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Last paragraph: (5-6 sent) Thanks for time & consideration

Request for acknowledgement Necessary contact information

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34 Willow WayLincoln, RI 02865October 1, 2002

LastParagraph

Bart Simpson, PresidentCrank Calls, Inc.1313 Evergreen TerraceSpringfield, NJ 07733

Dear Mr. Simpson:

Thank you for your time and consideration in this matter. I am certain you will see the importance of letting children make their own crank calls. I look forward to hearing your response. In lieu of writing, feel free to call me at 732-855-5397.

I am a victim of your business’s services. I am writing to both you and the Better Business Bureau to complain about your company.

I am a teacher who is constantly harassed over the phone by my students, who are using your services. I would like to request that you stop dealing with my students. By using your services, my students are losing the chance to use their minds to come up with their own put-downs, insults, and jokes. I don’t want to be crank-called, but if I must be, I’d prefer my students learn something from it.

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Skip one line after the body. Capitalize only the first word. Follow with a comma Business letter closing words:Sincerely, Respectfully, Yours Sincerely, Yours Truly,

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ClosingSincerely,

34 Willow WayLincoln, RI 02865October 1, 2002

Bart Simpson, PresidentCrank Calls, Inc.1313 Evergreen TerraceSpringfield, NJ 07733

Dear Mr. Simpson:

Thank you for your time and consideration in this matter. I am certain you will see the importance of letting children make their own crank calls. I look forward to hearing your response. In lieu of writing, feel free to call me at 732-855-5397.

I am a victim of your business’s services. I am writing to both you and the Better Business Bureau to complain about your company.

I am a teacher who is constantly harassed over the phone by my students, who are using your services. I would like to request that you stop dealing with my students. By using your services, my students are losing the chance to use their minds to come up with their own put-downs, insults, and jokes. I don’t want to be crank-called, but if I must be, I’d prefer my students learn something from it.

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“RETURN” four times. Type your full name. Between your closing and your typed name, sign your full name, preferably with blue/black ink.

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Sincerely,

34 Willow WayLincoln, RI 02865October 1, 2002

Bart Simpson, PresidentCrank Calls, Inc.1313 Evergreen TerraceSpringfield, NJ 07733

Dear Mr. Simpson:

Thank you for your time and consideration in this matter. I am certain you will see the importance of letting children make their own crank calls. I look forward to hearing your response. In lieu of writing, feel free to call me at 732-855-5397.

I am a victim of your business’s services. I am writing to both you and the Better Business Bureau to complain about your company.

I am a teacher who is constantly harassed over the phone by my students, who are using your services. I would like to request that you stop dealing with my students. By using your services, my students are losing the chance to use their minds to come up with their own put-downs, insults, and jokes. I don’t want to be crank-called, but if I must be, I’d prefer my students learn something from it.

SignatureMrs. Amanda Hugginkiss

Amanda Hugginkiss Typed Name

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You will create a RD right now in class. (Complaint/Letter to Boss/Letter of Thanks)

It must be… Typed Double space TNR or Ariel/12 size font Must be 1 page long! Due next Tuesday-only HMK