Training Service

520 Self-Study Program

The Golf 2013

Body and occupant protection

Design and function

2

When new development Golf, the main objective was to reduce vehicle weight while meeting increased demands on vehicle safety and

comfort.

Based on the modular platform for transverse engine (MQB) to build lightweight steel, the new Golf manages to achieve substantial weight gain of 23

kg in the body structure, but also reduce material costs and manufacturing time. Taking into account all organ groups Golf 2013, the weight gain of up

to 100 kg compared to the previous generation (depending on version).

This Self-Study Programme presents the new features of the Golf in 2013 for Body and occupant protection.

s520_001

This Self-Study Programme presents the design and

operation of recent technical innovations! Its content

is not updated.

For current instructions control, adjustment and repair, please

refer to the documentation of Customer Service.

Caution Note

At a glance

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Body structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

body assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

interior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Occupant protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Check your knowledge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

3

4

Introduction

The modular platform MQB transverse engine

The body of the Golf 2013 has been completely designed from scratch. The floor is based on the new modular platform strategy to transverse engine.

The modular platform strategy for transverse engine was developed by the research department and development of Volkswagen in Wolfsburg. This

modular transverse engine platform is the basis for future vehicle design projects within the Volkswagen Group.

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•

•

Back rail tunnel

transom seat

Bottom inside box

Floor Traverse

Sheet steel

High yield - <1000 MPa ultra-high tensile (hot formed)

•

> 1000 MPa

Thanks to the significant strengthening of the quality of materials used, particularly in the use of components with ultra-high strength (hot formed), the

weight of the new vehicle has been reduced by 18 kg compared to the previous platform . The floor of the Golf 2013 is characterized by a framework

structure made up of components with ultra-high strength, formed by the tunnel, the top and bottom rails of the floor, the bottom of inner body and the

rear cross member.

The transom seat with high elastic limit is an additional lateral support. The modular transverse engine platform is perfectly prepared for future

alternative propulsion systems such as electric powered or rechargeable hybrid.

For more information on the modular transverse engine platform, see Self-Study Programme 513 "The Golf 2013".

The modular platform is transverse engine crossover, which means that the differences wheelbase are provided by varying the length of the floor plate.

One tool performs five different lengths of floor panel (difference in length of 165 mm). •One tool performs five different lengths of floor panel (difference in length of 165 mm). •

The differences in width are carried out only with the bottom of inner body and leg strength turrets in the wheel arches.

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Škoda Superb

Passat, Touran, Tiguan

Škoda Octavia, Tiguan

Golf

Audi A3 2-door Seat Leon

(- 35 mm)

Bottom inside box

Apron

The Golf 2013 has a closed deck. The latter has been optimized by the

geometry of the profiles and to the rib surface thereof. Ribbed patterns

thus possible to improve the acoustic properties and rigidity. It was

therefore possible to reduce the thickness of plates and dispense with a

heavy sound-absorbing carpet. •heavy sound-absorbing carpet. •

•

The rigidity of the strut links in the front part of the vehicle is ensured

by the optimum shape of the profiles in the region of the water box.

ribbed patternsProfile form the plenum

chamber

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5

6

Introduction

rear cross

To meet all requirements of rigidity and collision, the cross under the rear floor between the wheel arches is also sheet ultra-high strength (hot

formed). •formed). •

At the junction between the floor and the rear floor rear cross this ultra-high strength (hot formed) is responsible for distributing the load during a side

collision. The technique tailored blanks obtained by rolling enables a customized distribution of sheet thicknesses between 0.95 mm and 1.70 mm mini

maxi and an appropriate positioning of deformation zones, and leads to weight gain 2.0 kg for single component.

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Thickness of sheet metal

0.95 mm

1.15 mm

1.25 mm

1.50mm

1.70mm

front spar

The front of the rails is designed as a C-section of 2.0 mm thick on the inner side with an outer closure member of the same quality, of 1.5 mm. The

junction zone of the side member with the underside of the front floor is also made in ultra-high tensile steel hot formed from 2.0 mm thick also. Under

the floor of the vehicle, from the junction zone to the rear cross member, the spar has two different thicknesses. This is a piece made of tailored blanks

obtained by rolling. The front portion has a thickness of 1.75 mm and the rear portion of 1.0 mm.

The forces applied to the beam in the joining area between the front of the vehicle and the passenger are distributed via the profiled floor cross upper

and lower in the middle of the vehicle by integrally tunnel also ultra-high tensile steel , and outwardly from the bottom of ultra-high tensile crate.

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1.75 mm

1.0 mm

C-profile closure piece

junction area

The implementation of the gearbox bearing in the spar has increased local rigidity while reducing weight. The height of the spar has been

increased by 25%.

Longeron U Golf

2009

C-spar of the MQB, Golf 2013

shaped sectional view for comparing the front

side members

Golf •Golf •

2013

Golf •Golf •

2009

Section AA

AT

AT

AT

ATs520_010

+ 25%

s520_057

7

8

Body Structure

On the Golf 2013, ultra-high strength to components (hot formed) are also used for the superstructure of the bodywork to ensure maximum safety and

the highest level of comfort, even as the rigidity requirements and collision are even higher and that the dimensions of the vehicle are more important.

The novelty lies in the concept of continuous low crate with reported amount of reinforcement B and A reinforcement amount inside. These two

components being made of ultra-high tensile steel (hot formed), the upper part of the pillar, in the top box, is provided with anticollision folds. These

folds are excess material designed to absorb the energy released in a side impact against the post.

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A pillar with reinforcement

Reinforcing amount B

s520_020

collision folds

Resistance of steel sheets

<160 MPa <220

MPa <420 MPa

<1000 MPa

Ultra-high strength (hot formed)> 1000 MPa

body assembly

Before body

front bumper with lock door

The lock holder is in polyamide reinforced glass fibers 40%.

It is available in two versions. It features screw holes in the area of the grille to enable the fixing of it for repairs. The support of the pedestrian

protection is riveted to the crossmember. The support of the ACC sensor (Adaptive Cruise Control - Cruise Control) is screwed onto the crossbar. •protection is riveted to the crossmember. The support of the ACC sensor (Adaptive Cruise Control - Cruise Control) is screwed onto the crossbar. •

If necessary, the lock holder can be deposited dry.

Door-lock

Traverse

guide piece

A molded foam

bumper front bumper

Grille Support for pedestrian protection

air guide part left

radiator support

Housing VAC carrier

Support lock door

s520_029

mechanical coding

radiator support

The components of the radiator are now snapped into the front using

new media. A mechanical coding to exclude any incorrect assembly of

radiator supports. •radiator supports. •

The radiator bearings are fitted with grooves corresponding

to the mechanical coding.

9

s520_049

Breaking point

(Dismantling)

Point of screwing

(mounting)

10

body assembly

athermal windscreen

The Golf 2013 is available with an athermal windscreen optional. This

windshield is new in that it incorporates a thermal protection function

and defrost function, without any visible heating son. When the vehicle

is parked in the sun, the protective layer reflecting infrared allows a

reduction in temperature in the passenger up to 15 ° C compared to a

conventional windshield green glass, as 60% of solar heat does not

penetrate the passenger compartment. In cold weather, the extra

defrost function defog the passenger side windshield. The marking of

these windshields includes the additional indication IR-H

(InfrarotReflektierend-heizbar - reflecting infrared and icing).

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A layer for protection against infrared

The protective layer against infrared is a very thin silver layer applied on the outer face of the inner pane. The low penetration of heat inside the vehicle

reduces the load on the air conditioner and fuel consumption. In cooling mode, the air broadcast is less cold, increasing comfort.

s520_017

A layer for protection against infrared

acoustic PVB sheet 0.10 mm

PVB sheet of 0.33 mm

2,10 mm smooth ice

1.60 mm smooth ice

1

defrost function

When the silver layer is electrically activated, the thermal windshield

warms. In case of light frost and if the frost layer on the outside is not

too large, this heated windscreen visible without son can serve as an

aid to defrost.

s520_018

In case of larger gel and / or the layer of frost or snow

is thicker, ice or snow needs to be removed manually.

Design and function

The upper part of the windscreen contains surfaces without silver layer In addition, the lower part of the windshield has invisible copper son

and which are not de-iced. These surfaces are needed to run the rain

sensor, the multi-function camera and electronic toll receiver. This area

must be defrosted manually if necessary.

outside, that allow to defrost locked wiper blades from freezing in the

rest position.

s520_043

Copper son defrost wiper

ZDC fitting

ground strap from the body

A layer for protection against

infrared

ceramic

layer

Window for the multi camera

and the rain sensor

ZDC fitting

lower contact bar layer

protection against infrared

upper contact bar of the protective layer against infrared

communication window

to receiver

ETC

grounding cable

copper son

communication window •communication window •

for electronic toll receiver

1

12

body assembly

Sliding roof / pan tilt

The sliding / tilt sunroof panoramic glued to the body is an external

guide to roof system. •guide to roof system. •

•

This roof is an evolution of up roof, plus the sliding function over the

vehicle roof. The sliding / tilt sunroof pan has a manual sunblind. •vehicle roof. The sliding / tilt sunroof pan has a manual sunblind. •

•

It meets the legal requirements for safety pinch.

s520_035

Operation

up roof function

When opening, the roof pass through the first raised position.

s520_047

Sliding roof function

In the sliding roof function, the glass cover opens by sliding above the

pavilion. •pavilion. •

The deflector, which reports if the sliding roof, diverts the wind created

by the movement of the vehicle above the opened glass cover.

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1

Thermal insulation

The cover glass is tinted and thus contributes to the thermal

insulation. Thermal insulation is achieved through the following

reflection rate:

• Reflection 99% UV

• Reflecting 92% of the thermal radiation

• Reflecting 90% of the light radiation

Design

Glass cover

Roof mechanism sliding / tiltingDeflector

Front cover (material

plastic)

sliding roof

frame (material

plastic)

Roller blind

Frame slide guide

roof motor sliding engine cover

sliding roof / roller sunblind

s520_028

Flexible water flow

before

Rear water drain hose

3

14

body assembly

Doors

Front door

On the Golf 2013, the doors consist of an outer panel and an inner

panel. There is more than pre-assembled support plate. All the

components located within the door are mounted through a large

opening provided for this purpose. •opening provided for this purpose. •

This opening is closed with a cover of plastic material through which

the inner opening control cable door. •the inner opening control cable door. •

•

The power window motor is bolted to the outside of the inner door

panel and thus forms a unit with the icing-up mounted in the door. •panel and thus forms a unit with the icing-up mounted in the door. •

•

During assembly, the ice gate is latched in the power window by pins.

For removal, push on the fixing lugs through the assembly opening.

s520_053

inserted coins

•

upper door hinge

•

Limiter door opening

•

•

Engine power window

bottom sealHidden

mount opening

Pin fixing

oblong hole

Guide rail

Fixing the ice door

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s520_015

1

patches

The exterior mirror has a new fixation in door support. Under the cache,

it is attached with two screws. The plug contact is directly on the door

calculator mounted inside the door.

s520_031

Hidden

The ice-guide seals are inserted and blocked with a clip in the angle

formed by the roof frame and the amount of ice deflector A.

s520_032

Mounting Clip

The seal of the amount B is bonded to the B-pillar in the region of the

side window only to vehicles two doors.

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5

16

body assembly

Limiter door opening

The comfort-optimized door opening limiter is an independent

component and is not integrated with the lower door hinge. To the first

stop, the door closes; beyond, the door can be opened continuously.

The stop limit switch is in the second notch.

s520_055

Side window

The rear quarter glass is mounted at the same time that the seal ice

guide and B. amount gasket •guide and B. amount gasket •

Its upper part is fixed in the door frame using two clips. The rail ice

guide is clipped at the top in the door frame and screwed to the inner

door panel by means of two screws.

clip

s520_045

Ice deflector

The ice deflector is bonded with perfect adhesion to the amount A. It

does not form part of the front doors.

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1

handholds

holding the handles are snapped factory in the holding brackets

screwed and blocked with a clip.

s520_056

The T10517 special tool is required to deposit the

handholds.

hatch

The tailgate is fixed to the body by simple hinges. It can be set through the through holes of large screws. The tailgate coverings are mounted together.

To remove them, you must first remove the coatings located on the frame of ice, then coating the tailgate.

The VW logo, which serves as unlocking element can contain a rearview camera according to the vehicle trim level. A discharge hose evacuates

towards the bottom of the tailgate water entering the unlocking element.

The rear spoiler is integrated into the outer sheet of the tailgate.

7

s520_037

rear spoiler

Coating

18

body assembly

Towbar

The 2013 Golf comes with a hitch ball with manual swivel. The device is In addition to the release handle in the rear door-lock coating, the

controlled by a trigger handle in the coating of the door-lock.

device also comprises an LED. This indicator lights green when the

hitch ball is properly latched. When the ball is pivoted position or it is

not latched, the indicator flashes red.

•

When the 2013 Golf is fitted with a coupling device, it features the large pack radiator for the engine from 1.6 liters of displacement.

s520_024

fuel door module

The fuel door module comprises:

- the actuator

- The cuvette for the filler with the carrier plate of the tank flap

- The fuel filler flap

The tank flap is clipped on plaquesupport. To disassemble, simply slide

it forward.

s520_046

Support Plate tank

hatch

1

inside equipment

edge and center console table

Depending on the vehicle trim level, decorative covers on the dashboard can be provided or not with chrome inserts.

The center console is available in two versions. The basic version has open storage. •The center console is available in two versions. The basic version has open storage. •

The top version has a center armrest. Its compact design allows a wide adjustment range in length (100 mm) and height adjustment end, five

levels.

9

control unit heating / air

conditioner

parking brake

arm rest radio / navigation

system

central rear air diffuser

s520_021

s520_042

Diffusers

center console as standard

Glove compartment

s520_041

central computer with card readers

(optional)

20

inside equipment

seating

ergoActive seat

The Golf 2013 is for the first time with a ergoActive seat with extended

adjustment possibilities for the driver. This seat has adjustment

functions in height and seat heating, allows manual adjustment of the

depth and inclination of the seat and has a lumbar support 4-way power

positions more massage function. These exceptional ergonomics

features have already earned this seat to get in Germany the official

sign of approval (Aktion Gesunder Rücken - Action for a healthy back).

s520_022

Setting options

• Height of the headrest

• Recline

• Seat height

• Length adjustment

• Seat tilt

• seat extension

• Adjusting massage

• lumbar support

s520_058

2

fold down

The rear seat has a 60/40 split folding backrest which, added to the folding front passenger seat, makes the boot very functional bags for transporting

bulky items. The forward tilt of the backrest folded was significantly increased compared to the headquarters of the previous generation. The

height-adjustable load floor now has an almost flat load surface. From the Comfortline finish, the record has a series of loading hatch.

s520_027

•

Top tether

Isofix

•

loading hatch

rear seats

The weight of the rear seats has been reduced significantly thanks to

lightweight construction measures. The folded armrest contains

cupholders. These can accommodate sizes of bottles, cans and most

diverse cups. This flexibility is made possible by two separators.

1

s520_026

separators

2

Occupant protection

2

T h e n e t w o r k i n g o f a c t i v e s a f e t y

m e n t i n c l u d e s a i r b a g s a n d d r i v e r

r k n e e b a g .

i t h t h r e e - p o i n t b e l t s t o r e e l . T h e

b e l t r e m i n d e r i s s t a n d a r d f o r t h e d r i v e r

security systems

W i t h t h e i n t r o d u c t i o n o f t h e m o d u l a r t r a n s v e r s e e n g i n e p l a t f o r m , n u m e r o u s i n n o v a t i v e s a f e t y f e a t u r e s a r e e m e r g i n g .

s y s t e m s w i t h p a s s i v e s a f e t y s y s t e m s c r e a t e s n e w p r e v e n t i v e p r o t e c t i o n f u n c t i o n s .

T h e n u m e r o u s i n n o v a t i v e s a f e t y e q u i p m e n t o f t h e n e w G o l f o f f e r o p t i m a l p r o t e c t i o n f o r a l l o c c u p a n t s . S t a n d a r d e q u i p

a n d f r o n t p a s s e n g e r , h e a d a i r b a g s f o r b o t h r o w s o f s e a t s a n d s i d e a i r b a g s f o r t h e f r o n t s e a t s , a n d a n i n f l a t a b l e d r i v e

S i d e a i r b a g s a r e o p t i o n a l l y a v a i l a b l e f o r t h e r e a r s e a t s i n c o m b i n a t i o n w i t h b e l t t e n s i o n e r s . A l l s e a t s a r e e q u i p p e d w

s e r i e s o f b e l t t e n s i o n e r s f o r t h e f r o n t s e a t s a n d b e l t f o r c e l i m i t e r s f o r a l l s e a t s e n s u r e e f f e c t i v e p r o t e c t i o n . T h e s e a t

a n d f r o n t p a s s e n g e r . A l o o p b a c k i n d i c a t o r b e l t s f o r t h e r e a r s e a t s i s o p t i o n a l .

A i r b a g s y s t e m : S y s t e m o f b e l t s :

w i t h p r o a c t i v e

• d r i v e r ' s a i r b a g , a t a l e v e l

• A i r b a g f r o n t p a s s e n g e r , a t o n e l e v e l , b e d e a c t i v a t e d

• s i d e a i r b a g s a t t h e f r o n t

• s i d e a i r b a g s i n t h e r e a r , o p t i o n a l

• A i r b a g s h e a d

• i n f l a t a b l e d r i v e r k n e e b a g

• S e a t b e l t s t h r e e - p o i n t r e t r a c t o r f r o n t

• S e a t b e l t s t h r e e - p o i n t r e a r

• r e v e r s i b l e b e l t t e n s i o n e r s a t t h e f r o n t o f t h e v e h i c l e

p r o t e c t i o n s y s t e m f o r o c c u p a n t s , o p t i o n a l

• B e l t f o r c e l i m i t e r s a t t h e f r o n t

• T o p t e t h e r

A c c e l e r a t i o n s e n s o r , •A c c e l e r a t i o n s e n s o r , •

C r i g h t a m o u n t

A c c e l e r a t i o n s e n s o r ,

C a m o u n t l e f t

p r e s s u r e s e n s o r , d r i v e r ' s

d o o r

•

P r e s s u r e s e n s o r , •P r e s s u r e s e n s o r , •

f r o n t p a s s e n g e r d o o r

c r a s h s e n s o r f o r a i r b a g

b e f o r e

C a l c u l a t o r a i r b a g

J 2 3 4

s 5 2 0 _ 0 0 2

2

sensor concept for collision detection

When a severe frontal impact occurs, the crash sensor system must Operating phases

react within milliseconds to the air bag computer can initiate without

delay the triggering of restraint systems.

The concept of optimized crash sensors measure vehicle deceleration

and determines from this data if it is necessary to trigger the airbags or

belt tensioners.

• Analysis of low frequency deceleration signals

"perceptible"

• Measures midrange "audible" in less than or equal to 20 kHz range

(frequencies generated in the form of structure-borne noise during

the rapid deformation of the carriers of the front of the vehicle)

• Smart Linking the two signals in an algorithm to identify the nature

of the collision

For more information on the concept of optimized sensors, see Self-Study Programme •For more information on the concept of optimized sensors, see Self-Study Programme •

492 "The 2011 Jetta EU".

reversible belt tensioners

reversible belt tensioners consist of a pyrotechnic retractor and an

electric retractor and a calculator. The computers are integrated into

the CAN bus system.

When information indicating a collision is transmitted on the data bus

reversible electric belt tensioners are activated. Pyrotechnic

pretensioners are triggered by the airbag ECU.

The system has two different power levels:

1. Average strength = partial retraction in case of transverse and

longitudinal dynamic critical behavior

2. Important Force = complete retraction in case of very critical

transverse and longitudinal dynamic behavior

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3

24

Occupant protection

Proactive protection system for occupants

The distinguishing feature of this optional system of protection proactive occupant lies in the connection of active and passive safety elements. It

relies on the use of sensor dynamics control systems such as ABS, ESP and the Front Assist system. They can detect critical situations for the

vehicle stability and with increased risk of accident.

s520_040

The proactive protection system for occupants can take the

following steps:

• Retraction of seat belts by an electric motor in order to immobilize

the driver and front passenger in their seats

• roof closing sliding / tilting pan and side window until they are no

longer qu'entrebâillées in case of understeer or oversteer

pronounced

s520_014

For more information on the proactive protection system of the occupants, •For more information on the proactive protection system of the occupants, •

see Self-Study Programme 449 "The Touareg 2011".

2

multiple collision avoidance braking

In almost a quarter of accidents, the first collision is followed by other

collisions. This is due to the fact that many drivers lose control of their

vehicles during the reaction time. An automatically triggered braking

can effectively prevent any subsequent accidents. •can effectively prevent any subsequent accidents. •

•

When a first collision was detected, the multiple collision avoidance

braking device triggers an automatic braking so as subjecting the

vehicle to a controlled deceleration. The driver can intervene at any

time and interrupt the multiple collision avoidance braking accelerating

or braking more heavily.

s520_011

For more information about the multiple collision avoidance braking, see Self-Study Programme 516 "The Golf 2013 -

Support Systems line."

Safety clip

The safety clip is a special fixing member which holds the door skin on

the door inner panel in a collision, and thus allowing the side air bag to

deploy freely. The safety clip is mounted on vehicles four doors. The

clip has a retention force of more than 1000 N. •clip has a retention force of more than 1000 N. •

•

The clip is not required on the vehicle two doors, because on the latter,

the amount B maintains the liner in place by mechanical connection

form.

s520_013

s520_060s520_059

5

26

Check your knowledge

What are the correct answers?

Among answers indicated, there may be one or more correct answers.

1. Which statement about the weight saving is accurate?

❒ a) The weight of the crude bodywork of the Golf 2013 is less than 23 kg to that of the body shell of •a) The weight of the crude bodywork of the Golf 2013 is less than 23 kg to that of the body shell of •

the 2009 Golf.

❒ b) The weight of the modular platform in transverse engine is lower than 23 kg to that of the body •b) The weight of the modular platform in transverse engine is lower than 23 kg to that of the body •

the 2009 Golf.

❒ c) The weight gain of the body shell can reach 100 kg compared to that of the 2009 Golf.

2. Which statement regarding the variation in width of the modular transverse engine platform •2. Which statement regarding the variation in width of the modular transverse engine platform •

is accurate?

❒ a) The change in width is achieved only with the outer rocker and turrets •a) The change in width is achieved only with the outer rocker and turrets •

strenght leg.

❒ b) The change in width is effected only with the bottom of inner body and turrets •b) The change in width is effected only with the bottom of inner body and turrets •

Strut in the wheel arches.

❒ c) The change in width is effected only using an individualized superstructure.

3. How is the vehicle before the basic rigidity ensured?

❒ a) Using a closed deck

❒ b) Using a separate strut bar

❒ c) Using a torsion ring closed on itself

❒ d) Using a selection of high tensile materials Hot formed in the front of the •d) Using a selection of high tensile materials Hot formed in the front of the •

vehicle

4. How is called the shape of the front spar of the modular transverse engine platform?

❒ a) Beam C

❒ b) Spar U

❒ c) Beam B

❒ d) spar O

2

5. How is the ice gate before the Golf 2013 fixed?

❒ a) The ice front door is screwed into the power window during assembly. For removal, •a) The ice front door is screwed into the power window during assembly. For removal, •

These screws must be removed through the assembly opening.

❒ b) The ice front door is riveted on the power window during assembly. For removal, •b) The ice front door is riveted on the power window during assembly. For removal, •

these rivets have to be removed through the mounting opening.

❒ c) The ice front door is snapped into the window regulator by pins during assembly. •c) The ice front door is snapped into the window regulator by pins during assembly. •

For removal, push on the fixing lugs through the assembly opening.

6. What is the peculiarity of the front doors of the Golf 2013 four-door version?

❒ a) A support plate is mounted in the front doors.

❒ b) The front doors have a safety clip which can absorb 1000 N.

❒ c) An airbag is first mounted in the door skin.

7. How many retractions reversible belt retractor of the Golf in 2013 he carried out?

❒ a) It performs three retractions: no belt, partial retraction and full retraction.

❒ b) It performs a partial retraction and a full retraction.

❒ c) It performs only pyrotechnic retractions.

Réponotses:

1.at);2.b);3.at),c);4.at);5.c);6.b);7.b)

7

520

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All rights and technical changes reserved.

000.2812.77.40 Last updated 08/2013

Volkswagen AG

Qualification After-sales Service Training

VSQ-2 Brieffach 1995 D-38436 Wolfsburg

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