SSP 31 st Annual Meeting COUNTER 4: Data that Really Counts! A vendor’s perspective

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Quality Content Resource Management Access Integration Consultation SSP 31 st Annual Meeting COUNTER 4: Data that Really Counts! A vendor’s perspective Oliver Pesch Chief Strategist, E-Resource Access and Management Services

description

SSP 31 st Annual Meeting COUNTER 4: Data that Really Counts! A vendor’s perspective. Oliver Pesch Chief Strategist, E-Resource Access and Management Services. Overview. One vendor, several hats Perspective of a content provider Perspective of a usage consolidation application vendor - PowerPoint PPT Presentation

Transcript of SSP 31 st Annual Meeting COUNTER 4: Data that Really Counts! A vendor’s perspective

Page 1: SSP 31 st  Annual Meeting COUNTER 4: Data that Really Counts! A vendor’s perspective

Quality Content • Resource Management • Access • Integration • Consultation

SSP 31st Annual MeetingCOUNTER 4: Data that Really Counts!

A vendor’s perspectiveOliver Pesch

Chief Strategist, E-ResourceAccess and Management Services

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Overview

• One vendor, several hats• Perspective of a content provider• Perspective of a usage consolidation

application vendor• Applying lessons learned

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Perspective as a Content Provider

COUNTER…• Helps ensure that the “value” of content

assessed fairly• Acts as a target for meeting customer

expectations• Provides guidelines for technical development

Content Provider

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Perspective as a Content Provider

Challenges with COUNTER…• Proprietary reports still required• Potential ambiguity in COUNTER guidelines

Content Provider

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Perspective as a Content Provider

Improvements coming with Release 4…• New database report offers a better measure

for use of secondary databases• Additional identifiers and consistency will make

it easier for customers to evaluate content

Content Provider

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Perspective as a Usage Consolidation Vendor

COUNTER…• Offers the promise of consistency necessary

for consolidated reporting• Combined with SUSHI is potentially a

significant time-saver• Covers a broad range of reports providing

usage for journals, books, databases

UsageConsolidation

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Perspective as a Usage Consolidation Vendor

Challenges with COUNTER…• “Almost” compliant reports require manual

intervention

UsageConsolidation

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Perspective as a Usage Consolidation Vendor

UsageConsolidation

Challenges with COUNTER…• “Almost” compliant reports require manual

intervention

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Perspective as a Usage Consolidation Vendor

Challenges with COUNTER…• “Almost” compliant reports require manual

intervention

UsageConsolidation

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Perspective as a Usage Consolidation Vendor

Challenges with COUNTER…• “Almost” compliant reports require manual

intervention

UsageConsolidation

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Perspective as a Usage Consolidation Vendor

Challenges with COUNTER…• “Almost” compliant reports require manual

intervention

UsageConsolidation

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Perspective as a Usage Consolidation Vendor

Challenges with COUNTER…• “Almost” compliant reports require manual

intervention

UsageConsolidation

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Perspective as a Usage Consolidation Vendor

Challenges with COUNTER…• “Almost” compliant reports require manual

intervention

UsageConsolidation

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Perspective as a Usage Consolidation Vendor

Challenges with COUNTER…• “Almost” compliant reports require manual

intervention• SUSHI implementations falling short

UsageConsolidation

SUSHI Challenges

• Overly complex authentication methods

• Lack of understanding of market (most SUSHI clients are hosted -- one client will harvest usage for many customers)

• Support staff unfamiliar with set-up needs or operational details

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Perspective as a Usage Consolidation Vendor

Challenges with COUNTER…• “Almost” compliant reports require manual

intervention• SUSHI implementations falling short• Many content providers still not COUNTER

compliant

UsageConsolidation

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NISO SUSHI Standing Committee: Release 4 of the COUNTER Code of Practice

Addressing the challenges…• COUNTER schema stricter• COUNTER SUSHI Implementation Profile

removes ambiguity• Free web-based client available for testing or

basis for development

NISO

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Thank You!

Visit the NISO SUSHI web sitehttp://www.niso.org/workrooms/sushi

Or email me at:[email protected]

Content Provider

UsageConsolidation

NISO