SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers...
Transcript of SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers...
SSBS Solutions and Services
Overview of our Organization
Experience
Quality
Team
The Organization
Why SSBS?
150+ IT Consultants
IT Consultants and Software Engineers with strong expertise in latest IT Solutions & Complementary Products
Leadership team from USA and Europe
Cross Industry Experience – including Oil & Gas, Manufacturing, CPG, Logistics, Healthcare, Telematics
SAP ERP, SRM, SCM, Business Objects, Bank Communication Management, Various IS Solutions
CMMI Certified
SAP Channel Partner
SAP Services Partner
SAP Business Objects Partner
Strong Financials, backed by Al-Othman Holding
Only Saudi Company that offers end-to-end IT Solutions, including Implementation & Infrastructure
Offices in Al-Khobar, Riyadh, and Bahrain
Fast Growing
VMWare Partner
QA Certification
Solutions & Services
Consulting Services
Project Full Lifecycle
Consultancy
Subject Matter Experts
Custom Application
Development
On-shore/ Off-shore
Engagement Models
Hosting Services
Data Centers in KSA and
Bahrain
System and Network
Security
System Backup Services
Server Management
Disaster Recovery
Solutions
Managed Services
Support Services
System Maintenance,
Functional & Basis Support
Business Process
Outsourcing
Customer service center
(available 24/7, in multiple
languages)
Single point of contact for all
service requests and
queries
1st and 2nd level support
Incident and problem
management
Our Clients
Saudi Aramco: Computer Application Development 8 year contract
KAPSARC: Implementation SAP, hosting, DR, Support, and management for 3
years
Saudi Aramco: RFID Supply, Implementation through out all in-kingdom
warehouses, and integration with SAP
Saudi Aramco: Upgrade of Cramer Amdocs System to the latest release
STC: Installation of Enterasys Dragon
STC: Disaster Recovery Implementation between Riyadh and Jeddah
ALJ: In-Vehicle WIFI System
Sadara Chemical: Implementation of SAP
LUBEREF: Implementation of SAP with IS Oil, BI, SRM, and Mobility Solution
Our Milestones (2009 onwards)
HP Software: 2 awards; Best Partner in MENA, and Best Partner in EMEA
SAP: Quality Award for KAPSARC presented in front of H.E. Amr Dabbagh in the
2011 SAP World Tour
SAP: Best Performance Partner 2011
CMMI Level 4
Awards Won and Certifications (2009 Onwards)
Solutions & Services
SAP Enterprise Resource Planning
SAP Business Solutions – SRM, SCM, CRM, PLM
SAP Business Objects – Managed Dashboards
Logistics Execution - RFID
Oil & Gas Manufacturing Logistics & Distribution Healthcare Telecommunications Higher Education & Research
SAP Business Objects
Public Sector
SAP NetWeaver – Enterprise Portal, Process Integrator, Master Data Management
Company King Abdullah Petroleum Study & Research Center (KAPSARC)
Location Dhahran/ Riyadh
Industry Higher Education & Research
SAP Solution SAP ERP 6.0 EHP4 – HR, FI, CO, MM, e-Recruiting, e-Banking,
Enterprise Portal
Project Overview:
SAP ERP Implementation with e-Recruiting
Infrastructure & Solution Hosting
3 years Hardware and Application Support (Level 1 & 2)
Competitors:
Top Global IT firms from USA, India, and Middle East
Why SSBS?
Proven track record of successful project implementations at Saudi ARAMCO and other leading clients in the region
Strong team of Technology and Industry Subject Matter Experts
Compelling Value
SSBS SAP Case Study
Project Overview:
TO-BE Landscape sizing
SAP Technical upgrade to SAP ERP 6.0 from
SAP R/3 4.6c
Disaster recovery & Contingency Planning
SAP Solution Manager Implementation
SAP Global Master template for roll out to 16 companies worldwide
500+ End Users
SAP Solution Manager for Centralized Service and Support Desk
Company Saudi Amiantit
Location Al-Khobar (Head Office), 60+ Locations all over GCC
Industry Manufacturing
SAP Solution SAP Upgrade to ERP 6 from SAP R/3 4.6c and SAP Global Master
Template
SSBS SAP Case Study
Company Saudi ARAMCO
Location Dhahran, Saudi Arabia
Industry Oil & Gas
SAP Solution SAP ERP 6.0 BW, Business Objects Xcelsius, SAP BW, BSP Enterprise
Portal
Project Overview:
New automated, reliable Drilling & Work over organization dashboard to conduct the Oil Country Tubular Goods
A comprehensive reporting and analysis solution
Data reconciliation
SSBS SAP Case Study
SSBS SAP Case Study
Company Saudi ARAMCO
Location Dhahran, Saudi Arabia
Industry Oil & Gas
SAP Solution SAP Shipping Accounting Portal – SAP ERP, Enterprise Portal,
Documentum, WebDynpro
Project Overview:
SAP Enterprise Portal based Shipping Accounting Portal solution for distributing shipping documents to partners
Workflow approval process for document verification and approval
Integration with Documentum for storage and sharing of scanned documents with the partners
Why SSBS?
Experience
• SAP Certified Consultants with Cross-Industry
expertise
• Strong Expertise in SAP ERP & Business Suite
• Localization (KSA) Expertise
• Accelerated Implementation
Agility
• In 2011, delivered over 15 strategic projects, all
on budget, on schedule
• Average mobilization time 2 to 3 weeks
• Delivered Trend-Setter Solutions
Quality
• SAP Channel Partner
• SAP Services Partner
• SAP Business Objects Partner
• SAP Certified Consultants
• PMP Certified Consultants
• CMMI Certified
Commitment
• Al-Othman Holding, Strong Financials
• Offices in Al-Khobar, Riyadh, and Bahrain
• Regional presence throughout KSA & Middle
East through Al-Othman Holding
• Fast Growing Company
Data Center Services
Facts About Data Centers:
Data Centers serve as the heart-beat of organizations today
Cost of down time for many mission-critical data centers are greater than any hospital, airport, university or commercial/residential facility in the world
Affordability to fail in data center design or implementation is zero
To reduce downtime (costs) Data Centers must be built with
1) advice of expert consultants
2) use of global standards and bet practices
3) optimized use of next generation technologies
4) allocation of appropriate budget to allow for no compromise in matching the availability requirements.
5) use of professional staff and providing professional training training to the data center staff.
Data Center Services
Specialized Data Center Professional Services:
Data Center Consultancy
Data Center Audits & Certifications, including:
ANSI/TIA-942
SS507
ISO/IEC-24762
ISO-20000
ISO-27001
DC Engineering, Design, Sizing and Capacity Planning
DC Design Review and Validation per the ANSI/TIA942 standards
Turkey Integration & DC/DRC Installation & Project Management
Data Center Review and Assessment in accordance to ANSI/TIA- 942
3rd Party Testing & Commissioning
Post Implementation Support Services
Datacenter Professionals Certification Training
Data Center Services
RFID Solutions
• nofilis is the leading supplier of RFID process integration in Europe
• Together with SSBS, our main Middle East partner, we are implementing one of the largest RFID deployments in this area at Saudi Aramco
Up to 100 portal gates
More than 500 mobiles and printers
Easy plug and play integration into Aramco’s complex SAP business processes
RFID
The unique integration layer for any kind of AutoID technology
To enable digital identification
RFID active / passive
Barcode / 2D Matrix
Sensor Integration (e.g. Temperature, Humidity, …)
WiFi / RTLS Tracking
Mobile Business with PDA‘s, cell phones, …
Tracking and tracing of objects
Integrating into business management systems
RFID
Temperature
Control
WiFi
Aeroscout WiFi Ekahau
Item Tracking Staff Tracking Realtime
locating
Container
Tracking
RFID/Barcode
Mobile UHF RFID
Portal
RTLS outdoor
Tracking &
Visualisation Business
Process
Aviation Scenarios and Technologies
RFID
RFID
Controller box
includes all cable
wiring, controller
and LCD PanelPC
Light barriers for
triggering and
direction indication
High Performance RFID Antennas
Pre build components for Reports, Charts, Map-views and Layout-views
Tracking Applications
RFID
Device and Infrastructure Management as a PlugIn Application
User and role based application and data access
RFID Device Management
RFID
noFilis References (extract)
RFID
SSBS RFID Case Study
Company Saudi ARAMCO
Location Dhahran, Saudi Arabia
Industry Oil & Gas
Solution ARAMCO Advanced Warehouse Logistics Module
Project Overview:
Goods receipt / Goods issue
Put-away / Picking
Warehouse internal goods movements (based on forklift, handheld or gate scenarios)
Container mgmt
Asset mgmt (mobile scenario, on/offline)
Inventory mgmt (smart shelf)
PLC / shop floor integration (conveyor belts, sorters, …)
Sensor integration (temperature, GPS, torque, weight, …)
RTLS Tracking of Assets / Containers based on Active RFID or WiFi
Google's enterprise vision
Solution providers: this is a good time to talk about any
custom solutions or integration services you offer
Built on the cloud computing model
Google Apps: tools for today's user
Gmail Huge inbox with search: keep and find everything.
Talk Business class IM and VC as easy as email.
Groups Let users easily create and work in teams.
Calendar Make sharing calendars and schedules easy.
Docs Makes collaborating as easy as creating
Sites Allow users to manage their own sites.
Video Unlock the power of video within your business.
Postini Security and compliance solutions.
Dramatically lower costs
Source: Microsoft Online Services Business Value White Paper (Microsoft, 2009) Source: Should Your Email Live In The Cloud?’ (Ted Schadler, Forrester, 2009)
More reliable and secure
Corporate IT Survey – Messaging & Collaboration, 2008-2009,” The Radicati Group, 2008.
Better uptime than on-premise
Downtime per month (in minutes)
Purpose-built infrastructure
• Hundreds of thousands of identical servers
• Custom, hardened Linux OS • Can rapidly update all systems • No third-party security issues
World Class Security • Industry-leading experts • Obfuscation of data at rest • Security reviews for all code
SAS 70 Type II certification FISMA certification (in progress)
That just keep getting better
Frequent, small updates • ~2 week release cycle
• Easier for users to adjust
Learn from users
• Research • Usage analysis
Easy to manage
• No server or client upgrades • No data migration
• Everyone is on the latest release
Vehicle Tracking
GSM based tracking
Satellite based tracking
Earth Station and Support Services
Command and Control Center
Customized Application Platform
In House Hosting and Data Center Capabilities
Strong R & D and In House Device Manufacturing Capabilities
Integrating with Third Party software
Integration with Traffic Management Systems
Speeding Alerts, Geo Fencing, Notification and Custom Reports
Canbus integration
Telematics
Company Abdul Latif Jameel
Location Saudi Arabia
Industry Automobile
Solution Vehicle Tracking System
Project Overview:
No 1. independent distributor in the world for Toyota.
Sells more then 250,000 vehicle units per year in KSA, almost 40% of total sales!
They would like to provide Telematics and Vehicle Tracking services in the Kingdom
and key Countries where they are operating.
They hired external Telematics Consultants to study and survey the region for Telematics
After extensive study on various Business Models, and Internal
and External Market Research, ALJ is ready to select a partner from worldwide and
launch the services in the Kingdom.
After Evaluating various partners from across the world, they have selected SSBS!
SSBS Telematics Case Study
Network Data Security
Network Data Security
Ensure health and compliance prior to allowing network access
– Agent and agent-less assessment
Provide appropriate access (to assets and QoS) based on organizational role
– Policy or VLAN assignment options
Support guest access, sponsored access and end-system / user tracking
– IP to ID mapping: track username, IP, MAC, location, etc.
Ensure continuing health and compliance after connection
– Continuous monitoring with IDS, NBAD, SIEM
Automatically contain detected threats
NAC
Testing Strategy Consulting
Test Process Consulting
Testing Audit
Independent Testing
Independent End to End Verification & Validation Services
Help clients in setting up a QA Center of Excellence
Training and mentoring the team
SSBS QA Service Offering
Fail over/Recovery Testing (Including backup testing)
Regression Testing
Interface/Inter-system Testing
Usability Testing
System Integration Testing
User Acceptance Testing
Generic Testing Services
Business outcomes
Project & Portfolio
Management Center
CIO Office
CTO Office
SOA Center
SAP, Oracle, SOA, J2EE, .Net
Quality Center
Performance Center
Application Security Center
Application lifecycle
Business service management
IT service management
Business Availability
Center
Operations Center
Network Management
Center
Service Management
Center
Client Automation
Center
Data Center Automation
Center
Business service automation
Universal CMDB
Operations Orchestration
STRATEGY APPLICATIONS OPERATIONS
Service portfolio management
Business Assurance and Continuity
SSBS Infrastructure Management and Business Continuity
SSBS offers a full spectrum of IT Infrastructure Management Services (IMS) encompassing Planning, Optimization, Integration and Managed Services, thereby enabling companies to keep their business-critical applications and IT infrastructure running 24x7.
Infrastructure Monitoring
Infrastructure Monitoring
Infrastructure Monitoring
Company Saudi ARAMCO
Location Dhahran, Saudi Arabia
Industry Oil & Gas
Solution QA and application security
Project Overview:
SSBS helped the QA team in Aramco to setup the complete Center of Excellence for Quality Management. We also helped them setup best practice in using the Mercury Automation tools for Functional Testing and Performance testing for the QA dept. Apart from consulting on performance bench marking Aramco application tools we also are actively involved in regular training and mentoring the team on the latest technology on QA and application security.
SSBS Case Study
Company Samba Bank
Location Saudi Arabia
Industry Banking
Solution Quality Center
Project Overview:
Setup complete QA environment for automated test management from ground up and helped the team to come up to speed on usage of various products for complete quality management. As part of the consulting engagement we were involved in performance bench marking their online trading application with huge number of transaction per hour.
SSBS Case Study
Hardware
User
Software
Traditional solutions like RAID and Cluster offer no protection against
logical errors. In case of an emergency a tape recovery is
required.
Disaster Recovery Solutions allow complete Business continuity using asynchronous mirroring with time-
delayed online recovery.
Study
Reasons for Downtime
Disaster Recovery Solutions protect against downtime caused by –
User mistakes
Software errors
Hardware failures
Buggy scripts / batch jobs
Corrupted data / blocks
Disasters
Protection Mechanisms
Graphical User Interface
and/or Command Line
Disaster Recovery – a Solid and Proven Solution
Disaster Recovery Consists of four components:
Time-delayed mirroring of databases Time-delayed mirroring of file systems Management of virtual IP addresses
and virtual host names Graphical User Interface: Simplified management of all connected mirrors,
from one single interface.
SSBS Libelle Case Study
Project Overview:
The customer had the following systems: SAP ERP 6.0 EHP4 – HR, FI, CO, MM, e-Recruiting, e-Banking, and Enterprise Portal.
There was a requirement to create a Disaster recovery site to switch the user in case the system goes down.
Company King Abdullah Petroleum Study & Research Center (KAPSARC)
Location Dhahran/ Riyadh
Industry Higher Education & Research
DR Solution BusinessShadow
Dramatically Reducing Your Call-Center Costs
Significantly Improve Customer Satisfaction
Informatica Data Archive
Self-service applications
Self-service applications
Self-service applications
SSBS Systems of Strategic Business Solutions
Novotel Business Park, 1st Floor, Tower 4
Al-Khobar - Dammam Highway
P.O.Box 402, Al-Khobar 31952,
Kingdom of Saudi Arabia
Tel: +966 3 857 5353
Fax:+966 3 857 5153
Email: [email protected]