SRP: using data to tell your story & evaluate your program

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SRP: using data to tell your story & evaluate your program Joyce Chapman, Consultant for Communications & Data Analysis, State Library Webinar * May 24, 2013 1

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SRP: using data to tell your story & evaluate your program. Joyce Chapman, Consultant for Communications & Data Analysis, State Library Webinar * May 24, 2013. Today’s agenda. Why data is important Using data to explain the value of SRP Using data to improve our programs. - PowerPoint PPT Presentation

Transcript of SRP: using data to tell your story & evaluate your program

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SRP: using data to tel l your story & evaluate your program

Joyce Chapman, Consultant for Communications & Data Analysis, State LibraryWebinar * May 24, 2013

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Today’s agenda

1. Why data is important2. Using data to explain the value

of SRP3. Using data to improve our

programs

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Why data i s impor tan t

1. External: Prove your value and tell your story

2. Internal: Improve your programs

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Why data i s impor tan t

Return on Investment Prove the value of services to

funders

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Why data i s impor tan t

We understand the value of our services

Nobody else does! Data helps us clearly articulate and support our claims

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Why data i s impor tan t

You must be able to explain the value of SRP

Proof of value = data, and the story your data can tell!

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Data requires context to be meaningful

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Data w i thou t con tex t

“43% of children in Robeson

county live in poverty.”

Compared to what? Is that typical or

atypical?Robeson county

0%

10%

20%

30%

40%

50%43%

Children living in poverty

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Data in con tex t

“43% of children in Robeson county

live in poverty, compared to the N.C. average of

25% and national average of 23%.

The rate of children living in poverty is 72%

higher in Robeson county than in

N.C. as a whole.”

Robeson county

North Carolina

U.S.0%

10%

20%

30%

40%

50% 43%

25% 23%

Children living in poverty

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Data w i thou t con tex t

“North Carolina public libraries have an average of 1.93

librarians per 25,000 capita.”

So what?! Is it high or low? Is it related to any

other meaningful data?

Number of librarians per 25K population

0

1

2

31.93

Librarians per capita

North Carolina

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Data in con tex t

“N.C. public libraries receive 19% less local funding than

counterparts across the Southeastern

U.S. Due to the lack of adequate funding, N.C.

libraries have an average of 45%

fewer librarians per capita than

the regional average.”

0

2

41.93

3.53

Librarians per 25K capita

North CarolinaSoutheastern U.S.

Local funds per capita

10152025

North CarolinaSouth-eastern U.S.

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Use da ta to te l l a s to ry

What is the data-driven argument in support of summer reading programs at libraries? • Build your contextStep

1• Explain your service

and how it fits into the context

Step 2

• Make your argument• (Connect the data

dots!)Step

3

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Mak ing the case in con tex t f o r SRP

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Mak ing the case in con tex t f o r SRP

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Mak ing the case in con tex t f o r SRP

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Mak ing the case in con tex t f o r SRP

As % of U.S population: White (64%), Black (13%), Hispanic (17%)

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Mak ing the case in con tex t f o r SRP

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Mak ing the case in con tex t f o r SRP

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Mak ing the case in con tex t f o r SRP

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Mak ing the case in con tex t f o r SRP

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Mak ing the case in con tex t f o r SRP

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Mak ing the case in con tex t f o r SRP

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Mak ing the case in con tex t f o r SRP

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Mak ing the case in con tex t f o r SRP

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Mak ing the case in con tex t f o r SRP

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Mak ing the case in con tex t f o r SRP

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Mak ing the case in con tex t f o r SRP

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Mak ing the case in con tex t f o r SRP

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Mak ing the case f o r summer read ing

Children need early literacy skills to succeed in school

Certain children are at-risk for entering school not ready to learn

These children are often not enrolled in early education programs

Children living in poverty experience extensive summer learning loss compared to middle class students

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Mak ing the case f o r summer read ing

Summer

Reading Progra

ms

Early literacy

skills

Fight summer reading

lost

Equal access for all

Level playing field for at-risk

children

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2012 Summer Read ing Prog rams i n NC

178,774 children (8% of population 0-17)

6,290,469 books circulated499,593 attendees at 15,104 SRP programs/events

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Samp le a rgument

Library summer reading programs deflect summer

learning loss and are a vital low-barrier educational

resource for children living in poverty. These programs must

have sufficient funding. 

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Add loca l con tex t to you r s to ry

When you use data to prove the value of summer reading programs, you want to add local context too:

1. Find local child data: http://datacenter.kidscount.org/

2. Also incorporate local data about your SRP

www.statelibrarync.org/plstats

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Unders tand types o f measu re

Inputs What we put in. How much money is going

into SRP? How much staff time?Outputs

Countable measures that we get out. How many programs and how many program attendees? How many participants? How many books circulated?

Outcomes Change caused by SRP. Did participants avoid

summer learning loss? Did their interest in reading increase? Did they learn early literacy skills?

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Loca l da ta abou t you r SRP

What data do we collect about our summer reading

programs?

What additional data could we collect about our programs

that would help tell a compelling story about our

value?

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What da ta cou ld we co l l ec t abou t SRP?

Completion rates Increasing pressure to count not only program

registration in attendance but also completion rates.

Cost per participant You already have the data to do this! Show how

little money goes a long way. Your salary/hour spent planning + $$ for entertainers, snacks or materials. Divide by # participants.

Talk their talk Align SRP programs with library’s mission/goals.

Document learning objectives and learning focus areas for each program.

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What da ta cou ld we co l l ec t abou t SRP?

Anecdotal stories showing value Keep a collection of these. Get some good direct

quotes if possible. Ask parents if they have time to write a response to a question at the end of the summer, ex. “how has SRP benefited your child this summer?” “How do you think SRP is valuable to our community?”

Survey data from parents or kids If you can identify some parents who have come

to events repeatedly during the summer, ask them to fill out a short paper survey about their child and SRP.

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1. Prove your value and tell your story

2. Improve your programs

Let’s turn to #2…

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Use da ta to improve your p rog rams

“Programming is the backdoor into learning”

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Use da ta to improve your p rog rams

Think strategically about program planning

Summer reading programming should have

Goals Expected outcomes Align with the library’s mission

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Use da ta to improve your p rog rams

What kinds of questions can you ask yourself when planning a program? 1. What do I want to accomplish through this

program? 2. What library goal/s does my program align with?3. What specific areas or skill sets am I teaching

children through this program?4. What questions could I periodically ask

participants or parents in order to get useful feedback for improving my programs in the future?

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Use da ta to improve your p rog rams

What are some questions you might ask parents on a survey to try and determine outcomes of Summer Reading Program or

another program?

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Thank you!Contact:

Joyce Chapman

Consultant for Communications & Data Analysis at the State Library of North Carolina

Email: [email protected]

Phone:919-807-7421

Sources used in presentation

Swan, D. 2012. “Hot Reports & Data Ferrett.” PPT presentation from IMLS State Data Coordinator conference.

Swan D. and C. Manjarros. 2012. “Children's Services at Public Libraries: A Port in the Storm.” MetroTrends. Available at: http://www.metrotrends.org/commentary/libraries-imls.cfm

Hoffman, Judy, John Carlo Bertot, and Denise M. Davis. Libraries Connect Communities: Public Library Funding & Technology Access Study 2011-2012. Digital supplement of American Libraries magazine, June 2012. Available at http://viewer.zmags.com/publication/4673a369