SRE @ Dropbox - LCA2016 - Tammy Butow
Transcript of SRE @ Dropbox - LCA2016 - Tammy Butow
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SITE RELIABILITY ENGINEERING AT DROPBOX@tammybutow, SRE MANAGER
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TODAY
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LET’S INVENT A BETTER FUTURE.
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400M
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SITE RELIABILITY ENGINEERS
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SWEAT THE DETAILS
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AUTOMATION
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PYGERDUTY REDUCE PAGES BY 10x
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MONITORING & ALERTINGIT’S OK TO SNOOZE
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SCRIPTING & AUTO-REMEDIATIONSELF-HEALING SYSTEMS
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TOOLS
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HERMESQUESTS & LABORS
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DBMANAGERAUTOMATING DATABASE OPERATIONS
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SLACKBOTSWE MAKE CHAT BOTS IN GO & PYTHON
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AIM HIGHER
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ROADMAPDECIDE ON WHERE TO GO, BUT STAY FLEXIBLE
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DISTRIBUTED TEAMSFOLLOW THE SUN
Person with sun
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KTLORELIABILITY & AVAILABILITY
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CAPTAIN’S LOGPOST MORTEM FOR EVERY PAGE
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DISASTER RECOVERY TESTINGFREQUENT & CROSS-TEAM
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FAULT INJECTIONWHAT ARE THE UNKNOWN UNKNOWNS?
Skull with person
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WE NOT ICELEBRATE ACHIEVEMETS
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AIM HIGHER. SWEAT THE DETAILS. REDUCE PAGES. INVENT TOOLS. AUTOMATE. SCRIPT. AUTO-REMEDIATE. TRIGGER FAULTS. MONITOR. ALERT. SNOOZE.
CREATE TIME TO BUILD. PLAN. ROADMAP. TRACK. CELEBRATE.
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HACKALWAYS BE CODING
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Q&A