SQEMSM - ssssprings.com Original.pdf · equipment)/Pokayoke etc as applicable to process you carry,...

Telephone -

Grams -

Tele –Fax -

E-mail -

Web site -

080 – 5530622 / 5532379

25532335

SPRINGS

No part of this manual may be copied /circulated without the consent of SS&SS

[email protected]

REVISION - 00

S tumpp, S chuele & S omappa S prings

Supplier Quality and Environmental Management System Manual

Stumpp, Schuele & Somappa Springs Private Limited139/2, Hosur Road, Koramangala,

www.sss-india.com

SSSS –QS Corporate -Bangalore PAGE: 1 OF 31

APPLICABLE TO ALL SUPPLIERS OF S,S&SS PLANTS INCLUDING MGM and / or Other Plants (MGM, E.Div., Compact etc are included wherever S,S&SS mentioned in this manual.)

ISSUE NO. :- 04 DATE :- 10.10.11

SQEMSM

mailto:[email protected]

REVISION - 00

Operation Head Quality Head Purchase Head Metallurgy Head


The main purpose of this Manual is to develop and monitor Suppliers performance in meeting the SS&SS requirements.

By working along with suppliers, the products / services supplied to SS&SS are expected to be of consistent Quality. The same

shall in turn help SS&SS to meet objectives of CUSTOMER SATISFACTION of Original Equipment Manufacturers (OEMs)

One of the key objective of an organization is to provide products / services which meet the requirements & expectations of the

OEM / End customer. To ensure the successful implementation of the company's objective, periodic assessments will be

performed at suppliers' facility by SS&SS CFT /Auditors to develop the suppliers to meet the key objective in a structured

& cost effective manner.


SS&SS also expect its suppliers to be aware about their responsibilities towards Maintaining clean and safe environment.

At SS&SS, this is extremely important activity in our business operation. We think it is the social responsibility of each individual to

protect the environment & natural resources.

FOREWORD

SS&SS considers its suppliers as an integral part of SS&SSl Quality System. This Manual explains the Quality System

requirements of SS&SS from its suppliers.


17. Agreement of inspection and Quality targets

9. Supplier/subsupplier Performance Monitoring and follow-up actions

10. Control of management of Changes at Supplier/ sub supplier

11. Initial Part and supply control – definition and requirements

15. IMDS /GADSL/ HEAVY METAL/ RoHS/SOC/REACH/Conflict Mineral REQUIREMENTS compliance by supplier/ sub supplier

14. Customer specific requirement deployment at Supplier/ sub supplier

13. Reporting Method to SSSS by supplier / sub supplier on Deviation and change (4M)

3. New supplier/sub-supplier evaluation-Selection-Initial Production part approval and Supplier/sub-supplier Process audit

(New/Existing)

4. Supplier/subsupplier (existing/new) audit criteria –Reporting –Grading

5. Supplier/subsupplier (existing/new) audit Observation and CAPA

6. Supplier/subsupplier (existing/new) purchasing activity and control management by SSSS;-

Material Plan-Scheduling-Purchase

7. Supplier/subsupplier (existing/new) purchased Part flow at SSSS ;-

Incoming Inspection-SDM/NC parts handling-CAPA and identification-Handling-storing-safety

8. SSSS' Criteria for raising CAR and PPM calculation method



TABLE OF CONTENTS

1. Foreword

2. Quality & Environment Management System Policy & requirements / expectations from the Supplier

(QMS ,EMS & AS 9100).

SSSS –QS Corporate -Bangalore PAGE: 3 OF 31REVISION - 00

21. Sample Formats list and Sample Formats

12. Ongoing Process Capability Studies

18. Complaint’ counter measure target

19. Records Retention requirement at supplier / sub supplier end

20. Document and sample submission matrix

16. SSSS & It’s customer audit at supplier / sub supplier location

We at SS&SS are committed to satisfy all internal and external customers by;

Adhering to the quality of product delivery schedules in right quantities in right

Maintaining optimum inventories

Working continually for development of new materials to add value to

SSSS –QS Corporate -Bangalore PAGE: 4 OF 31REVISION - 00

Optimizing natural resource consumption.

Reducing waste generation and pollution.

Comply with safety, health and environmental Statutory, Regulatory and other requirement.

Preventing accidents through fire, damages to property, personal injuries, security losses and loss of life.

Providing continuous training to employees and contractors

MATERIAL POLICY

Recognize that it is only through their employees that they can fulfill policy and objective by educating, motivating and

involving employees.

Have their suppliers’ participation towards achieving objectives.

Commit to comply with requirements of quality management system and continually improve effectiveness.

Maintain safe and clean working condition in their plants

SHE (Safety,Health and Environmental)POLICY :

We at SS&SS are committed to continually improve our safe and healthy work environmental performance by;



QUALITY POLICY

SS&SS shall

Have first priority to understand customers’ requirements and to provide them with products that are safe and meet their

expectations.

Contd., in next page……

Encourage the use of environment friendly materials in your organization to the extent possible.

2. Avoid Land Contaminations:

• Encourage reuse, re-cycling of material whenever possible.


GUIDELINES FOR SUPPLIER ON ENVIRONMENT CARING, PRACTICES

Avoid land contamination leakage and improper disposal of oil, water and chemicals.

3. Safe waste disposal:

Ensure environmentally safe disposal of waste generated in process of any job in your organization. .

4. Optimum utilization of resources:

• Full effort required at every stage for optimum utilization of resources.

1. Use environment friendly raw material:



QUALITY SYSTEM REQUIREMENTS / EXPECTATIONS:

Suppliers shall establish a Quality System as per ISO 9001:2008 requirements with a goal to upgrade to the level of

TS 16949:2009 as part of the continual improvement.

SS&SS (& it’s customer ) will carryout periodical assessments of Supplier Quality System to verify conformance as per the Manual /

customer specific requirements . The Supplier shall take a timely corrective & preventive action on the discrepancies reported for

subsequent verification by SS&SS (& it’s customer).

Though ISO 14001 certification is not a mandatory requirement but SS&SS certainly expect them to fulfill against all legal ,

environmental and safety regulations. This is applicable to their products , services & on site hazardous processes / operations . This

requirement shall be verified during periodical supplier audits by SS&SS team .

ENVIRONMENTAL SYSTEM REQUIREMENTS / EXPECTATIONS

REVISION - 00

• MSDS (Material safety data sheet) guidelines strictly be followed for proper storage &

transportation of hazardous materials and others as applicable.

7. Display of Boards:

8. Good work culture (5S):

• Maintain neatness & cleanliness in working area and around.


GUIDELINES FOR SUPPLIER ON ENVIRONMENT CARING, PRACTICES (Contd..)

5. Legal compliance:

Ensure compliance with the statutory environment requirement applicable to your industry.

6. Ensure safety:

• Safety procedure to be followed everywhere.


Use display boards and highlights good practices and precautions to educate employees on better environmental management practices.

• Build work culture on them of preserving nature/earth for the next generation.

9. Training:

Arrange training for the awareness of environment friendly practices in routine.

AS9100 SPECIFIC REQUIREMENT

Contd., in next page……

6. You should account for non conforming products produced at your end at each stage and shall send a certificate that you have dismantled

them/made unusable along with lot records

REVISION - 00 SSSS –QS Corporate -Bangalore PAGE: 6 OF 31

1) As a supplier for aerospace products, you need exercise utmost care in receiving technical information on products and process from SSSS.

You need to maintain separate list of the drawings, specifications, control plans and other technical data received by you from us

2) No document, drawing, technical specification given by us shall not be photocopied and circulated externally. Any deviation on this

observed will affect our business relationship

3. All records pertaining to incoming inspections , process records, in process inspections , final inspection, purchase documents, process

documents, calibration records pertaining to aerospace products shall be kept for 10 years period unless other wise specified by us. Method of

preserving these records shall be specified in your internal documented procedures

4.In case of acquisition, take over, change of management and closure of your unit, all records specified by SSSS pertaining to aerospace shall

be handed over to us

5. As an aerospace supplier, you are subjected to inspection/visit/audit/review of records by our customer or the regulatory body at any point of

time during execution of order or after completion of execution of order pertaining to the products of our customers, You should allow our

customers and the regulatory authorities without any hindrance

17

17.1

17.2

17.3

RECRUITMENT: No employee below the age of 18 yrs shall be appointed.

COMPLIANCE: Company should comply with all statutory regulations as applicable to the industries.

SAFETY: Safety of employees should be given the at most priority. Safety includes Product and Human. PPE(personal protective

equipment)/Pokayoke etc as applicable to process you carry, shall be mandatory.

ACCEPTANCE OF GIFTS & OTHER BENEFITS: 1. Employees are prohibited from accepting any gift, entertainment, cash,

merchandise, special accomodations, or use of property or facilities, either directly or indirectly from anyone with whom the employee

does business or is negotiating business on behalf of the Company.

Note:- Refer page No.5 of this Manual for Compliance on Statutory and Regulatory Requirements.

Handling of Suspect Material/Counterfeit parts:

Suspect / Counterfeit material is that when the

a) Materials are lying without inspection and/or test status.

b) Materials are checked with an equipment that has been declared as not ok during periodical calibration.

c) The wrong material is identified/labelled as ok and identified during testing/processing. (Applicable only in case of RM and

BOP)

Disposition action at SSSS:The actions will be to quarantine the lot with proper identification and subject to inspection/re-

inspection in case the lot is verified with defective instrument/equipment. Suitable disposal action will be taken. The proven

counterfeit RM/BOPs are scrapped inhouse with the knowledge of supplier and/or damaged physically and returned to

supplier if warranted.

Supplier/Sub-suppliers to avoid any counterfeit & suspected parts in their processes. In case it is discovered after the

despatch to SSSS, supplier/sub-suppliers to notify immediately.


14. If you notice that any non conforming products are shipped to us, you should notify to us immediately and depute a responsible person

from quality assurance to sort out the issue

15. If any questions on our drawings, technical specifications, process, inspection you should contact our purchase in-charge for you . You

should not make any assumptions on these issues

16 All your shop floor documents shall be reviewed and approved by designated person from your company and no hand written corrections

are allowed in these documents


10 Control plans prepared by you shall be approved by us. No changes from your side allowed with out our approval for the changes

11. You should maintain product traceability and configuration identification of products at all stages of your processing and delivery

12 If any key characterstics are going to be controlled by your supplier, then all these requirements shall be communicated to your sub-

suppliers by you

13. The manufacturing and inspection area shall be maintained neat and clean and all the care should be taken so that no mix ups or any

foreign objects enters the aerospace parts

7. As an aerospace supplier, you can not repair the non conforming products with out notifying and taking approval from our side. Such cases

shall be used to notify mail / contacts / visit (Form Annx. E) and take our approval for this

8 For all new products for aerospace , you should submit PPAP documentation which include process flow, control plan, inspection

standards, instrument and gauges proposed to be used, process capability studies for key charactestics , raw material inspection reports, final

inspection report along with Product submission warrant for our approval

9 Any changes in process, raw materials, source of raw materials, changes in inspection methods , change of premises or any other change

which is likely to affect product quality, you should inform us in form(Annx.E) given in this manual and taken approvals. If required, you

should submit re-PPAP for such changes


AS9100 SPECIFIC REQUIREMENT (Contd…)

BUSINESS ETHICS

2. This policy is not intended to eliminate ethical and tradition related business functions, such as lunches, business related outings, or

to prevent receiving items of minimal value, such as, pens, coffee mugs, etc.

3. Employees soliciting a gift of any kind or value or the acceptance of gifts or gratuities, as prescribed may be subject to discipnary

action.

REVISION - 00

Respos-

-ibility

Record/format/

Document

SSSS

SSSS;- TL-

FQA/CFT/LabInsp. Reports

Action Plan

PU-FR-02

1) Criteria for Selection of Suppliers~Sub-

suppliers (supplying direct inputs and services

on the product);-

a) Customer approved sources.

b) Based on third party registration to ISO

9001~ISO/TS 16949.

Note 1;- Legal clearance (Eg. PCB ) is

mandatory ; these are reviewed during audit.

Note 2;- Customer approval / Waiver obtained

in case of non-ISO certified sources by 3rd

party.

Note 3;- Integration actions are as said in

Activity flow column.

2) Indirect material suppliers ( Packing

materials, tools, gauges jigs & fixtures,

production consumables, spares, wire shots,

grinding wheel,Oils,Chemicals ,Paints ) will be

evaluated and selected by one or a combination

of the following methods.

a) Based on evaluation of product sample

through " Trial Order".

b) Based on past experience on similar supplies.

c) Documented experience of other reputed

users.

d) Customer and/or TA partner approved/agreed

3) PU-FR-02 , Approved vendor list will

capture the basis for approval.

4) Refer Inward Inspection procedure below;-

point 6.2 , which detail the inspection and

approval method on new supplier and/or new

material.

5) Special process ( Eg. Stress relieving

/Tempering/Phosphate/Powder coating / Plating

etc) control mechanism evidences shall be

evaluated and copy of the same shall be

obtained (Eg. Control Plan/FMEA).

6) SPC data shall be obtained from suppliers

and sub-suppliers for key characteristics

wherever applicable. This will be part of

ISAR/ISIR/PSW.

7) Approved Master samples shall be fixed

and given to supplier /sub-suppliers for

appearance / plating finish wherever applicable

as visual aid.

Process Audit / Continuous assessment ;-

1) Applicable to All and/or as decided suppliers

/ Sub-suppliers as in Approved vendor list .

2) Mandatory for Non ISO/TS certified by 3rd

party suppliers i,e 3rd party registered suppliers

of ISO 9001 or TS 16949 audit is not

mandatory.

3) Frequency minimum is 1/year; refer audit

plan vs actual sheet for plan and execute audit.

4) Audit / re-audit is scheduled in various cases

as motioned in QS-FR-107 including severity of

cust. (Int./Ext) complaint-Q.Rate-Product.

5) Worst supplier(based on Quality & Overall

Rating) ~Supplier development ;-Audit

conducted with the goal of conformity to

ISO/TS with conformity of ISO9001as 1st

step.Procedure QMSP 7-6 followed.

SSSS-

Lab/FQA

Register

SSSS;- TL-

Purchase;-Corporate

for RM and U.Head

for Subcontract

And

Supplier/Sub-

supplier

Audit Plan Vs

actual;

QS-FR-107

and

Audit result compilation-

MRM input

SSSS Audit Team

QS-FR-107

(Captures the Risk, Capacity

& Capability regard to

Quality, Service and

Delivery)

SSSS & Supplier/Sub-

supplier

SSSS'S & Supplier/sub-

supplier's PPAP

and

APQP Records

and

AOI

New Supplier/Sub-supplier evaluation, Selection , Initial production part approval and supplier/sub-supplier Process audit

(New/Existing)Note;-For Inspection/Testing / Calibration Suppliers with NABL accreditation /Govt. Lab /Customer approved Laboratories are used.

InputInput

FromActivity Flow

OutputAction/Control Method/Criteria at SSSS

and/or at Supplier/Sub-supplier

SSSS;- TL-CFT

SSSS;-

TL-Purchase;-

Corporate for RM

and U.Head for

Subcontract

&/or Supplier/Sub-

supplier

SSSS &

Supplier/Sub-

supplierQS-FR-107

SSSS;-TL-Lab/IQA

& Pur.& Unit Head PU-FR-02

SSSS;-TL-Purchase;-

Corporate for RM and

U.Head for

Subcontract &

Supplier/Sub-supplier

Supplier /sub-supplier's

profile-QMS certification

status /evidence




New Suppliers;

SSSS;- CFT

Meet out

put/Business

meet out

put/Business

plan/Contingenc

y plan/Audit

reports/Custome

r input

Supplier/sub-

supplier;-

Business interest

with SSSS

SSSS;- TL-

CFT/Mktg-

Sales/Prodn.

/Unit

Head/FQA/L

ab

and

Customer

and

Supplier/

Sub-supplier

SSSS;- TL-Lab/FQA

and Supplier

SSSS ;-

TL-

purchase/FQA/Lab

Continuous

Assessment

Plan on

Approved

vendor list

Identify suppliers/sub-suppliers. For New Part (APQP &/or Existing part).Customer approved sources only used for special process if agreed with

customer OR approach from Supplier/sub-supplier

Preliminary discussion / Visit

Commercial finalization

Potential Risk evaluation w.r.t Quality-Delivery-Service

* Process and EMS audit at Supplier/Sub-suppliers-Use QS-FR-107 a self explanatory format to capture QMS -EMS-Statutory-

Regulatory requirements including supplier generated documents / records retention. Suppliers /sub-suppliers to meet applicable

statutory /regulatory/PCB requirement as minimum

Decision as per QS-FR-107

Approved-Green

Conditionally approved-Yellow

Rejected-Red

Submit / Get action plan and re-audit as decided in QS-FR-107

* Update Approved vendor list

Quotation-Commercial resolution and Submit /Get samples.(Sample-Heat no. to indicate initial sample for RM and Tag for others;Refer Annexure in this manual).Provide copy of

SSSS's SQEMS manual and/or Customer specific Manual and get acknowledgement

OK

NOT OK

Get /implement action plan and resolve ; if not possible delist supplier/sub-supplier

Link the status to APQP as per procedure QMSP 7-1(new part/project) & /or QMSP 7-4 for additional source) and get

SSSS / It's customer

Recommended / owned

tooling/material is given

If YES, register the same and plan-implement regular

verification and validation through responsible party as

decided

* Get ,Evaluate and Sign off ISAR/ISIR/PSW /AOI as sign off Initial sample approval

* Plan and execute annual process audit. Use QS FR-107

Plan and conduct annual revalidation if contractually agreed with customer

Decision as per QS-FR-107

Rejected-Red Approved-Green

Conditionally approved-Yellow

Get action plan and re-audit

* Update Approved vendor list

Internal Trial/Inspection

* Input to Management and decision

Audit by(Self/SSSS)

Prepared

By

New; Existing;Designation

/Deptt

Expiry date

No. of QC

people;

Name;-

Contact No.;-

E-Mail 'id";-

Name;-

Contact No.;-

E-Mail 'id";-

Tgt Act

G (green)

Y

(yellow)

R

(red)

Format No: QS-FR-107;5;20.8.09 (Supported with 4 pages of audit check list and C.Measure report sheets) Page No. 1 of 1

Total Overall Score is <60%

Not Approved and

Re-audit to be

done against

confirmation from

Supplier

To be withdrawn as

approved vendor and

Reapproval /audit

required

Auditor Sign;- Audittee Sign;-

Approved Continued

Total Overall Score is > /= 60% &

All (applicable ) sec. score is min 60%

Approved against

CAPA review @

SSSS &

Effectiveness of

CAPA to be

verified during

next audit & No

reaudit

Continued against

CAPA review @

SSSS &

Effectiveness of

CAPA to be verified

during next audit &

No reaudit

Supplier'/Subsupplier' (Existing / New ) Audit Criteria - Report - Grading - Action

Total Overall Score is > /= 80% &

All (applicable) sec. score is min 60%

Conclusion(Tick )

CAPA By Supplier Next/Re-

audit OnNew Supplier Existing SupplierConclusion Criteria

Producti

on/Sales

/Marketin

g

GENERAL OBSERVATIONS / IMPRESSIONS OF THIS AUDIT

Major Strength;-

Major Improvement Opportunity (Process/Function/QMS element Name);-

Total This Audit Overall Score (%) =Previous Audit Overall Score(%) =

Reaudit Due based on

previous audit status;

Contact Detail for SSSSInhouse

(Product/Function)test

Facilities for SSSS's

applicable Part/Process -

Name;Quality

Ext. Depended

(Prod./Function)test of

SSSS's Part /Process -Name;

Special drive/Initiative like

Achieve 100 PPM,Q1P1

etc.(Specify)

Total No. of Shift/Day Total No. of Employees; Audit on New Supplier;

Quality incident (High PPM-

Complaint at SSS or SSSS’s

Customer End or Field claim

)

Certification Status JV/TA Detail; Quality Rating is </= 60 at 1

s

or 2nd

occasion

Technical

Collaboration/s;-

Name Joint Venture/s;-

Top 3 Customers;- Main Products supplied to SSSS or Plan;- Audit on Changed or New

Process (By SSSS or By

Supplier)1)

2)

3)

Others (EX.-Increased

schedule or Specify)

NameRegular Audit on Approved

Supplier;

Name/Location Change

Approved by

Supplier is(Tick

appropriate Below);

Main Process Rendered to SSSS or Plan ;-Audited By; Audittees; Reason for this Audit;

(Tick appropriate)




S,S&SS

CorporateSUPPLIER/SUB-SUPPLIER QUALITY SYSTEM /PROCESS AUDIT REPORT

Report No.(Supplier Name-

Initial/YY/MM/DD)

………………………

………..

SUPPLIER/Sub-SUPPLIER NAME & Address;-Date of Audit

DEADLINE FOR SUBMISSION OF PLAN;-

DEADLINE FOR SUBMISSION OF ACTUAL RESULT;-

By SSSS

Sub.Sec.

No.QMS/EMS Process Name DETAIL OF IMPROVEMENT PLAN RESPONSIBILITY. TARGET DATE RESULT OF VERIFICATION/Evidences

By SSSS;-

PAGE: 10 OF 31

Audit Observation

Counter Measure Report from Supplier' / Subsuppliers

Format No: QS-FR-107;5;20.8.09

Report No. (Supplier Name/YY/MM/DD);-

.......................................................................

SUPPLIER NAME

AND

ADDRESS ;- Page No.;- .............of................................

REVISION - 00 SSSS –QS Corporate -Bangalore



Audit Check List/ Points ref.;OBSERVATION/ DEVIATION/

DESIRED IMPROVEMENT POINTS

By Supplier/Sub-supplier

SSSS Auditor ;-

Audittee;- Prepared By;-

Approved By;-

Date ;-

S,S&SS ;

QS ; Corporate

Respos-

-ibility

Record/format/

Document

Action/Control Method/Criteria by SSSS and

Supplier/sub-supplier end

Purchase Orders (SAP)

Delivery NotesCustomer approved sources only used for

Special process (Eg.

Plating/Phospating/Tempering/Austemperin

g/Welding ) wherever agreed .

1) PO to have delivery schedule; Specific

requirements of SSSS on overleaf and also

in this manual .Eg.;- Notify NC part

delivery, Notify Changes regard to 4M,PPM

Target ;record retension,Right of access by

SSSS or by it's customer/s or by regulatory

body for verification including records.



SSSS –QS Corporate -Bangalore

Purchasing Activity and Control management by SSSS ;- Material plan , Scheduling to Supplier/Sub-supplier & Purchase

Input

Output

SSSS;- TL-

CFT/Prodn.

/Unit

Head/FQA/

Mkg-

Sales/Lab

and

Customer

SSSS;- TL-

Purchase for RM-

Consumable and

TL-

Production/U.He

ad/TL-SCC for

subcontracting

jobs

And

Supplier/Sub-

supplier

SSSS;- CFT

Meet out

put/Business

meet out

put/Business

plan/Contingen

cy plan/Weekly

meet out put -

Order

Board(SAP)

REVISION - 00 PAGE: 11 OF 31

Activity Flow

Change Management / Work Transfer;-

Any changes will be approached as per

"Change management control" section of

this manual.

Control management of

Tools/Drawing/Gauges/Specification

loaded to Suppliers/Sub-suppliers;- A

master list / Register is maintained.

Input

From

Review Production plan/Projection and

schedule

Review stock and Rolling schedule given

to supplier

Raise /Amend Purchase Order

* Approval

OK

Resolve if NOT OK

Plan Purchase visit Approved vendor list

Possible to get from existing

suppliers

NO

YES

New supplier ; follow as per

Section 1 above.

* Purchase Order/Lot to Suppliers

Monitor performance and action to follow as in "supplier performance monitoring and follow up action " Section in

this manual

OK

Materials Subcontract Job

Receive Plan and check approved vendor list;

PU-FR-02


suppliers

New supplier ; follow as per

Section 1 above.

YES

NO

Receipt Lot from Production with WO (SAP) and note the the next

process at sub-supplier

Prepare delivery note indication

operation, supplier name,Qty./Weight

,WO No.

Raise /Amend Purchase Order and Approval ;Purchase information ;- shall be in PO (MF-FR-405) &/or A

consolidated list , part of AOI (Agreement of inspection ) MF-FR-

405A.

OK

Prepare Gate Pass and deliver through

as decided mode (Sub-supplier / SSSS

Transport)

Receipt and action; as per section 4

Respos-

-ibility

Record/format/

Document

- Import RM ;-

ST-QR-02

-Domestic RM ;-

ST-QR-03

-SCC Register for

subcontracted job

SAP

SSSS;-TL-Store/IQA

inspector

SSSS;- TL-Store ST-FR-05




ST-FR-02 and/or Supplier

Inspection report

Supplier/Sub-supplier Test

reports/DC

Supplier/

Sub-

supplier

/Customer

Input

From

OutputAction/Control Method/Criteria by SSSS and


1) Supplier /Sub-supplier to send their Test

Reports with every lot with Traceability No.

(Heat no. in case of RM and SSSS's WO / Batch

no./PO no. in case Job work and Supplier '

Traceability No. incase of child part) ; The same

No. to be identified for e

Activity Flow

SSSS;- TL-

Prodn./Tool

Room/Maint.

Parts from sub-suppliers of special process ;-

Supplier Inspection reports are verified and

accepted unless otherwise customers doesn't

insist and/or contractually agreed with customers

SSSS TL-Store

SSSS;- TL-

Store/Purchase/

SCC and Supplier/sub-

supplier

Purchased part Flow@SSSS ;-Incoming inspection-SDM/NC parts Handling -CAPA & Identification- handling-storing-safety

SSSS PO and

Customer/

Supplier/Sub-

supplier

documents/Insp

ection reports

Input

Receipt RM(Sheared/unshared) /Lot from Suppliers/sub-suppliers and customer items

Verify DC (Delivery Chelan of supplier/sub-supplier) and

PO/DC(SSSS) Ensure Heat No.info available

for every coil per RMTC

NOT OK

OK

Resolve with SSSS Purchase/Sub-

suppliers/Suppliers

OK

Physical Verification ( Receipt of certificate,Quantity,Specification,/Sh

elf life ,condition of material/lot,Eg.Rust,identification .

NOT OK

* Resolve with SSSS Purchase/Sub-

suppliers/Suppliers ; Inform FQA/TL-Cell /TL-Lab/Customer

OK

NOT OK

Update in SAP * Intimate TL-

Pur./Lab/FQA/Resp.Cell (for subcontracted ).

A

Identify with SSSS Tag (w.r.t. heat no.)and move to Location for Inspection

Receipt type /from

Materials (Supplier/Cu

stomer ) Customer provided

other than Materials (Packing/packaging, Tools/Gauge/Fixture

Subcontracted (OK parts with OK tag OR NC parts identified by SC with NC tag)

RM: Update inward register & Create coil no. in case of RM-Coil

* Carry out incoming inspection.Qty,Identification Packing ,

WO Traceability , NG part (Process rejection at Supplier) etc

* Move to respective

Process/Cell/tool room for further

process.

*Generate SAP controlled Working sheet(Coil No./Heat no. captured for

Traceability) C

D

RM / Child parts/Shear

ed RM

Others;- Eg.Paint/S

B

Contd. in Next Page

Other than RM:Update

inward register

Respos-

-ibility

Record/format/

Document

SSSS;-TL-Store

Deviation

CAR

WO

Prodn.records




SSSS;-

TL-IQA/LabInspection reports

SSSS;- TL-Prodn.

SSSS PO and

Customer/

Supplier/Sub-

supplier

documents/In

spection

reports

Supplier/

Sub-

supplier

/Customer

SSSS;-

TL-StoreSAP

SSSS;-

TL-Store

SSSS;-TL-Store ;

Purchase And

supplier/sub-supplier

SSSS;-

TL-Store

Note;- Inward inspection is carried at Plant

level for direct receipt Material at Plant

WO (SAP) TL-

SCC/Purc

hase

WO-SAP

SSSS;-TL-Store &

IQA

Input

From

Action/Control Method/Criteria by SSSS and


Purchased part Flow@SSSS ;-Incoming inspection-SDM/NC parts Handling -CAPA & Identification- handling-storing-safety….Contd….

Activity Flow

Disposition action at SSSS as follows;-

a) Quarantine and raise CAR on sub-supplier

b) If an Not Good is detected in the lot

given subcontract job,the entire lot is

identified with tag and withdrawn and action

as decided will be followed.

c) Repair and/o

OutputInput

No Positive recall allowed for sub-

contracted parts at SSSS

D

C

Forward for Inward inspection with supplier certificate and Working sheet ST-FR-05

Carry out inspection -Get support / concurrence of LAB /FQA for Functional oriented parameter. Eg. Hardness in

case of Tempering.inspection Problem noticed.

YES

Discuss with Unit Head/TL-prodn. and arrange disposition

action as decided

NO

Further process as per WO (SAP)

A

OK

B

Other Consumables ;- Eg.Paint/Shots/Chemicals/Lu

bricants/Grinding RM and Child

Obtain Verdict from User/Indenter

Problem noticed.

Not OK

Return the lot to supplier and and get replacement

1) Move to specified location. 2) Monitor Shelf life through

periodic self audit -Get replaced if required.

3) Issue on FIFO basis. 4) Update SAP for stock

Inward Inspection

E

* Move the lot to respective cell with WO copy

Contd. to Next Page

Problem due to incoming parts? ;

Raise SDM

Respos-

-ibility

Record/format/

Document

Positive recall;-

Input

From


SAP/FIFO Board

SAP ;Complaint Log sheet

SSSS;-

TL-Purchase/Lab-

IQA/FI and

Supplier/Sub-supplier

CAPA from supplier ; refer

annexure to this manual for

reporting format and report

criteria

SAP/FIFO Board/ST-FR-05

SSSS;-TL-Store

Supplier

CAR

REVISION - 00

Activity Flow

SSSS PO and

documents/In

spection

reports

QS-QR-100SSSS;-TL-Store &

IQA/Lab


Output

SSSS;-TL-Store

1) Means Urgent Released for production

w/o and/or incomplete verification.

2) Positive recall is allowed up to 1st

operation only(Eg.Winding/Press)

SSSS;- TL-Store

SSSS;-TL-Production WO(SAP)

SAP/ST-QR-09(Return

record)

SSSS;- TL-Store and

Team

SSSS;-TL-Store and

Production and FI

and Supplier/Sub-

supplier

Action/Control Method/Criteria

TL-IQA CAR

3) If a Not Good part is detected in the lot

given by subcontract job,the entire lot is

identified with tag and withdrawn and action

as decided will be followed.

Repair and/or Rework for AS Parts will

be against customer approval only.

Such lots are positive

Purchased part Flow@SSSS ;-Incoming inspection-SDM/NC parts Handling -CAPA & Identification- handling-storing-safety ….Contd….

Input


E

* Verdict from Inward /Lab Inspection

Positive recall / problem found during production

line (SDM) OK Not OK

OK after complete

verification

* NOT OK after

complete verification

* Scrap the parts produced and update Supplier

* Plan and execute production as decided in

weekly meet

Identify each Material with OK

* Move the Material to decided location-Update SAP-Update FIFO Board /Work sheet

* Raise CAR and forward to Store and

Purchase

* Identify material with red tag/Stamp and move to

Quarantine area. * Obtain NG qty at supplier/sub-

supplier. * Dispose as per decision in

Daily/ weekly meet.

* Get CAPA from supplier/sub-supplier &

monitor effectiveness ;Compile Q.Rating of supplier/sub-supplier

A

A

OK

Check RM receipt date and heat no. wise (As in FIFO Board/ work sheet;ST-FR-05/SAP) and Issue RM (FIFO basis)

against request And update SAP for stock

Visit shop floor and

check daily for excess issue

and/or left out OK at

Production and get it re-in

warded to store

Visit shop floor and

check daily for Rejected

/Not OK / SDM against RM and Put

RED tag .Quarantine

the Lot

SDM (Short coming during Manufacturing

/report from prodn.

A

Complaint/rejection due to RM/Child part /Sub-contracted Job at SSSS's

Incoming or Line or from Customer (Line /Field )

Raise and

communicate to

supplier/Subsupplier if

the failure is not

consequential

Do as under Receiving

Inspection


Inspection


Inspection


Inspection


Inspection


Inspection


Inspection


Inspection

* Customer Complaint (input from FQA)

Inform Purchase on Overall Quality rating (monthly ) for Overall rating (Quarterly)

and to supplier /subsupplier (mail) (Monthly).(refer supplier /subsupplier

performance section of this manual for systematic CAPA )

Calculate / Estimate Total Rejection; - Take the % rejection of total qty. Under this

inspection lot and consider same for all qty.(consumed and WIP)

Eg. ;- This lot total qty is 10 & rejection is 1.Total qty. received against this heat

no/Year. is 20 (co

Input Case and Record;-

Action;-

CAR(NO QS-FR-104)

Receiving Insp , Production and * Customer ( line /field) complaintDefect Input Source;-

Raise and Communicate to Supplier / sub-supplier

Inward Insp. Report

SDM ( Rejection

found during SSSS's

Production )

Do as under Receiving Inspection

Consider all the RM supplied against heat no.(Consumed and WIP )

Consider the defect for PPM in Case 2 above

Follow up with supplier/Subsupplier for CAPA ,Evaluate , visit supplier if warrant

,monitor effectiveness and Close. Obtain Purchase co-ordination if required.

Target of PPM is as in PO or As per agreement or As per SQEMSM. 1) For

Localized Defect, PPM=1 Coil /Month Max. 2) Non-Localized Defect, PPM=100

Max. which is to be taken unless otherwise specified



PPM Calculation

CAR Follow up





Decide the nature of defect ;-

Case 1;- Can be improved in next lot by supplier/subsupplier (not to harm product

or can be taken care during production by default) .

Case 2;- Immediate action required(Not to produce part from this lot)and follow

6.4.2(f)

Raise and communicate to

supplier/Subsupplier if the failure is not

consequential

CAR Analysis

SSSS's Criteria for raising CAR & PPM calculation for RMNote ;- For other than RM , normal procedure of CAR I,e Raising CAR against complaint - CAPA - PPM calculation (No. of defect part Vs Supplied Part) is applicable.





Analyze in Case 2 above ;-

1) Action on Qty. Already consumed & Qty. in WIP

2) Inform and co-ordinate action for Parts produced and/supplied.

3) Identify the WIP (Red tag), take suitable action with Supplier/Subsupplier &

Internal concern.

Monthly

7.5.1 Part Quality performance at SSSS's Incoming ,Line (SDM) , end Customer's Line and field is monitored.TL - IQA/FQA/SCC

7.5.1.1

TL - IQA/FQA/SCC

7.5.1.2TL - IQA/FQA/SCC


7.5.2 TL - IQA/FQA/SCC

7.5.2.1 Quality Rating

Quality Rating% =


No. of

Complaint

due to RM

Derate to

Q.Rate

1 - 2 % + upto 10% -1%

2 to 4 - 5 %

5 and above - 10 %

1 -10 %

Above 1 -20 %

7.5.3

Correction and Corrective action ;- as in point 7.5.1 above

Preventive action ;- as mentioned in 7.5.5. below

Quality Rating Communication to supplier/sub-supplier, monthly through mail and / or letter. (format no.QS-FR-104A) TL-IQA/SCC

Quarterly

7.5.4 On going performance monitoring for Suppliers will be based on Quality, Delivery service as follows

Overall Rating = (0.6)*Quality Rating + (0.3)*Delivery Rating + (0.1)*Service rating. TL-Purchase

7.5.4.1 TL-Purchase

Delivery Rating % = Total qty received with in agreed period of each individual itemTotal qty ordered for that item

7.5.4.2 Service Rating : The service rating is calculated based on following factors on scale of 0-100 TL-Purchase and QC

Sl. No. Rating

1 Prompt reply to CAR /MOM along with action Plan 50%

2 Providing required System /Supporting document Like PPAP in time 25%

3 Compliance to Supplier Manual Procedures 25%

7.5.5

Decision Communication and Co-

ordination with Supplier

Excellent

V. Good

Good

Satisfactory

Unsatisfact

ory/Worst

7.5.6 To support suppliers performance to achieve excellence the following are performed by SSSS

Frequency of monitoring Responsibility

Monthly QA

Monthly PUR

Monthly QA

Monthly trends,

supplier wisePUR

Monthly QA and Purchase


Decision ,Supplier communication and Action on Quality Rating and Overall rating score

4.Delivery schedule Vs Performance Delivery rate and Premium freight.

5.SSSS notification on quality / delivery/Service At

SSSS and end customer

No of notification/CAR on supplier w.r.t

supplier

2.Line disruptions due to quality/Delivery % adherence to order board

3.Field & Line returns from SSSS Warranty failure

Re-evaluate the supplier by on site verification (QS-FR-107)and take appropriate steps as per

QMSP 7-6 ; Communication is Mandatory .If there is no improvement for 3 consecutive month will

Performance indicator Measurement metrics

1.Delivered quality of the product PPM w.r.t Supplier

Supplier / Sub-supplier Performance monitoring and follow up actions



Responsibility and Authority

Overall Quality Rating ( Part No. wise / Item wise /Grade wise incase of RM ) to be calculated as follows.

(Qty directly accepted ) + 0.75 ( Qty accepted with concession/segregation at SSSS's x100

Total Qty Supplied

Page 15 of 31 (Criteria for CAR raise and PPM calculation ) coupled with QMSP 8-9 and 8-10 (for other than Chennai ; for Chennai

specific CP-BP ) are followed.

PPM and Complaint w.r.t supplier monitored against set target (refer establishment of target w.r.t supplier /SQEAMS manual if

common/supplier annual communication letters). Set target is also mentioned in each slide of PPM and complaint w.r.t supplier which is

With above data and controls in place Quality rating is calculated based on quantity (received - Rejected - concession given ) at SSSS with

de-rating factor against end customer complaints /returns.

Derating to Quality rating due to ComplaintDerating to Q.Rate due to PPM

7.5.2.2 Overall Quality Rating

Overall Rating for the month = Quality

rating - Derating Value of Complaint -

Derating value of PPM

Inhouse through

SDM/FI(SSSS) + 10 to 20 % -2%

End Customer(Line and

Warranty)+ 20 % and above

Delivery performance rating ; Note;- Any abnormalities monthly are communicated to suppliers and resolved

x 100

Service Factor

Rating/Score Further Action

-5%

Action on Quality Rating and Quality Overall Rating

Note;- Rating is not applicable to Indirect material suppliers ( Packing materials, tools, gauges jigs & fixtures, production consumables,

95% & above Congratulate (Appreciation letter)

TL-Purchase

82 - 94% Keep it up (continual improvement by supplier)

71 - 81% Ask supplier to improve further / submit Improvement plan

60 - 70%Call / Visit supplier and draw improvement action plan & monitor for improvement in rating for

next 3 months; Communication is Mandatory .

Less than 60 %

Respos-

-ibility

Record/format/

Document

PAGE: 11 OF 31



Purchasing Activity and Control management by SSSS ;- Material plan , Scheduling to Supplier/Sub-supplier & Purchase

InputInput

FromActivity Flow At SSSS

CFT Meet out

put/Business

meet out

put/Business

plan/Contingen

cy plan/Weekly

meet out put -

Order

Board(SAP)

TL-

CFT/Prodn.

/Unit

Head/FQA/

Mkg-

Sales/Lab

and

Customer

TL-Purchase

for RM-

Consumable

and TL-

Production/U.H

ead/TL-SCC for

subcontracting

jobs

Purchase Orders

(SAP)

Delivery Notes1) SSSS Customer/SSSS approved sources

only to be used for Special process (Eg.

Plating/Phospating/Tempering/Austemperin

g/Welding ) wherever agreed for AS parts.

2) For counterfeit parts controls refer page

7 of this manual.

For Change Management / Work Transfer

refer page 17 of this procedure.

Control management of

Tools/Drawing/Gauges/Specification loaded

to Suppliers/Sub-suppliers;- To be

maintained by suppliers and to be informed

to SSSS proactively if any damage and/or

errors. The same will be reviewed during

audit.

1) PO to have delivery schedule; Specific

requirements of SSSS on overleaf and also

through this SQEMS Manual .Eg.;- Notify

NC part delivery, Notify Changes regard to

4M, record retension,Right of access by

SSSS or by it's customer/s or by regulatory

body for verification including

records.SSSS Receiving Insp. plan is sent to

suppliers.

2) SSSS Or as per the requirement of

Customer by customer choose to verify /

inspect product at suppliers premises.



REVISION - 00 SSSS –QS Corporate -Bangalore

Review Production plan/Projection and schedule

Review stock and Rolling schedule given to supplier

Raise /Amend Purchase Order

* Approval

OK

Resolve if NOT OK

Plan Purchase visit Approved vendor list


suppliers NO

YES

New supplier ; follow as per Section 1 above.

* Purchase Order/Lot to Suppliers

Monitor performance and action to follow as in Section 2

OK

Materials Subcontract Job

Receive Plan and check approved vendor list; PU-FR-02


New supplier ; follow as per Section 1 above.

YES

NO

Receipt Lot from Production with WO (SAP) and note the the next process at sub-supplier

Prepare delivery note indication operation, supplier name,Qty./Weight ,WO No.

Raise /Amend Purchase Order and Approval ;Purchase information ;- shall be in PO (MF-FR-405) &/or A consolidated list , part of AOI (Agreement of inspection ) MF-FR-405A.

OK

Prepare Gate Pass and deliver through as decided mode (Sub-supplier / SSSS Transport)

Receipt and action; as per section 4

Respos-

-ibility

Record/format/

Document

SAP

ST-FR-02 and/or

Supplier

Inspection report

TL-Store ST-FR-05



Purchased part Flow@SSSS ;-Incoming inspection-SDM/NC parts Handling -CAPA & Identification- handling-storing-safety

InputInput




5) Supplier not to mix the RM coils of different heat

numbers in a bundle/packaging.

4) For all RMs, grade wise AOI (Agreement of inspection)

covering SSSS requirement w.r.t. chemical, mechanical,

dimensional elements are made and signed off mutually.

6) Supplier to refer PO overleaf for special instructions if

any.


TL-Prodn./Tool

Room/Maint.

TL-Store/IQA

inspector (RM&

BOP)

TL-Prodn & QA

(Sub-contract)Inspection reports

- Import RM ;-

ST-QR-02

-Domestic RM ;-

ST-QR-03

-SCC Register for

TL-Store

1)Supplier certificate is mandatory for every lot of RM and

sub-supplier certificate if wherever agreed.

2)MSDS (Material Safety data sheet) is also mandatory in

case of New Chemicals/Paints and/or new supplier

3) Every RM lot will be with supplier RMTC. The RMTC

of supplier will include the physical, chemical and special

requirement eg: Decarb in case of OT wire.

SSSS PO and

Customer/

Supplier/Sub-

supplier

documents/Insp

ection reports

Supplier/

Sub-

supplier

(Job

work)/Cust

omer

TL-

Store/Purchase/

SCC

Receipt RM(Sheared/unsheared) /Lot from Suppliers/sub-suppliers and customer items

Verify DC (Delivery Chelan of supplier/sub-supplier) and

PO/DC(SSSS) Ensure Heat No. info

available for every coil per RMTC

NOT OK

OK Resolve with SSSS Purchase/Sub-suppliers

OK

Physical Verification ( Receipt of certificate,Quantity,Specification,/Sh

elf life ,condition of material/lot,Eg.Rust,identification .

NOT OK

* Resolve with SSSS Purchase/Sub-suppliers ; Inform FQA/TL-Cell /TL-Lab/Customer

OK

NOT OK

Update in SAP

* Intimate TL-Pur./Lab/FQA/Resp.Cell (for subcontracted ).

A

Identify with SSSS Tag (w.r.t. heat no.)and move to Location for Inspection

Receipt type /from

Materials (Supplier/Cu

stomer ) Customer provided

other than Materials (Packing/packaging, Tools/Gauge/Fixture

Subcontracted (OK parts with OK tag OR NC

parts identified by SC with NC

tag)

RM: Update inward register & Create coil no. in case of RM-Coil

* Carry out incoming inspection(Record status in same IR recd.-Put OK seal and sign if OK).Qty,Identification Packing , WO Traceability , NG part (Process rejection at Supplier) etc

* Move to respective Process/Cell/tool room for further process. Eg. SSSS identification/Coverage for preservation etc

*Generate SAP controlled Working sheet(Coil No./Heat no. captured for Traceability) C

D

RM / Child parts/Shear

ed RM

Others;- Eg.Paint/S

hots

B

Other than RM:Update

inward register

Respos-

-ibility

Record/format/

Document

TL-Store

Deviation

CAR

WO

Prodn.records




Purchased part Flow@SSSS ;-Incoming inspection-SDM/NC parts Handling -CAPA & Identification- handling-storing-

safety….Contd….

InputInput




TL-Store

TL-IQA/LabInspection

reports

SSSS PO and

Customer/

Supplier/Sub-

supplier

documents/In

spection

reports

Supplier/

Sub-

supplier

(Job

work)/Cus

tomer

TL-Store

TL-Store ;

Purchase

TL-Store SAP

WO (SAP) TL-

SCC/Purc

hase

TL-Store & IQA

(RM & BOP)

TL-QA for

Subcontract

WO-SAP

TL-Stores &

Prodn & QA

D

C

Forward for Inward inspection with supplier certificate

Get support / concurrence of LAB /FQA for Functional oriented parameter. Eg.

Hardness in case of Tempeiring.inspection

noticed Problem.

YES

Discuss with Unit Head/TL-prodn. and arrange disposition action as decided

NO

Further process as per WO (SAP)

A

OK

B

Other Consumables ;- Eg.Paint/Shots/Chemicals/Lu

bricants/Grinding wheel/Cutters/Mandrels

RM and Child parts

Obtain Verdict from User/Indenter

noticed Problem.

Not OK

Return the lot to supplier and and get replacement

1) Move to specified location . 2) Monitor Shelf life through periodic self audit -Get replaced if required. 3) Issue on FIFO basis. 4) Update SAP for stock

Inward Inspection for Direct

RM

E

* Move the lot to respective cell with WO copy with OK seal/Sign

Reverification for transferred RM

from SSSS with SSSS inspection standards

Respos-

-ibility

Record/format/

Document

TL& inspectors-

Lab

Inspection reports

(IR) & Identification

stickers/Stamp

Positive recall system at SSSS;-

InputInput







Purchased part Flow@SSSS ;-Incoming inspection-SDM/NC parts Handling -CAPA & Identification- handling-storing-safety ….Contd….

TL-Store

SAP/ST-QR-

09(Return

record)

Inventory Management and Control;- SAP is used to control the inventory. Minimum and Maximum level of inventory is decided by TL-Purchase. The stock is

verified for it's level and categorized as per norm I,e RED-GREY-GREEN. Actions are taken as decided during various meeting by TL-Purchase

TL-Store and

TeamMeeting verdict

TL-

Purchase/Lab-

IQA

CAPA

TL-StoreSAP/FIFO

Board

TL-Store SAP/ST-FR-05

TL-Production WO(SAP)

TL-IQA for

RM & BOP

TL-QA : for

Sub contract

TL-Store and

ProductionSAP

TeamWeekly meet

verdict

TL-IQA for

RM & BOP

TL-QA : for

Sub contract

CAR

SSSS PO and

documents/In

spection

reports

Supplier

SSSS may allow the item to the next

process(First process only) against pending

verification at receipt stage due to urgency.

However SSSS will initiate disposition action if

the problem is noticed after the verification

completion.

TL-Store &

IQA/LabQS-QR-100

E

* Verdict from Inward Lab Inspection.

Positive recall OK

Not OK

OK after complete verification

* NOT OK after complete verification

* Scrap the parts produced and update SAP

* Plan and execute production as decided in weekly meet

Identify each Material with OK sticker/Stamp ; Mention in same IR of Supplier for check/verification result and put OK seal if OK for the lot under Skip lot inspection ; Follow skip lot Point no,6.4.2 for Record ; Consider Previous CAR/it's CAPA monitoring etc as in point no.6.1.6

* Move the Material to decided location-Update SAP

* Raise CAR and forward to Store and Purchase (Not for supplier identified NC parts)

* Identify material with red tag/Stamp and move to Quarantine area. *** Dispose as per decision in Daily/ weekly meet. # Follow QMSP 8-6 , for Retro / Disposition Actions on Parts / Lots

* Get CAPA & monitor effectiveness . Calculate PPM as per point 8 Quality rating as per Sec 2 (other than supplier idetified NC parts)

A

A

OK

Check RM receipt date and heat no. wise (As in work sheet : ST-FR-05/SAP) and Issue RM (FIFO basis) against request And update SAP for stock

Visit shop floor and check daily for excess issue and/or left out OK at Production and get it re-in warded to store

Visit shop floor and check daily for Rejected /Not OK / SDM against RM and Put RED tag .Quarantine the Lot

SDM (Short coming during Manufacturing

* Visit complaint/SDM as per Point 8 (which include Complaint at Inward,Line and from Customer)of this procedure and decide. (Other than supplier identified NC parts)

A

Raise and

communicate to

supplier/Subsup

plier if the

failure is not

consequential

Do as under

Receiving

Inspection

Do as under

Receiving

Inspection

Do as under

Receiving

InspectionDo as under

Receiving

Inspection

Do as under

Receiving

Inspection

Do as under

Receiving

Inspection

Do as under

Receiving

Inspection

Do as under

Receiving

Inspection

Calculate / Estimate Total Rejection; - Take the % rejection of total qty.

Under this inspection lot and consider same for all qty.(consumed and WIP)

Eg. ;- This lot total qty is 10 & rejection is 1.Total qty. received against this

heat no/Year. is 20 (co

Inform Purchase on Overall Quality rating (monthly ) for Overall rating

(Quarterly) and to supplier /subsupplier (mail) (Monthly).(refer supplier

/subsupplier performance section of this manual for systematic CAPA )


Target of PPM is as in PO or As per agreement or As per SQEMSM. 1) For

Localized Defect, PPM=1 Coil /Month Max. 2) Non-Localized Defect,

PPM=100 Max. which is to be taken unless otherwise specified



CAR(NO QS-FR-104) Raise and Communicate to Supplier / sub-supplier

Raise and communicate to

supplier/Subsupplier if the failure is not

consequential

CAR Analysis

Decide the nature of defect ;-

Case 1;- Can be improved in next lot by supplier/subsupplier (not to harm

product or can be taken care during production by default) .

Case 2;- Immediate action required(Not to produce part from this lot)and

follow 6.4.2(f)


Analyze in Case 2 above ;-

1) Action on Qty. Already consumed & Qty. in WIP

2) Inform and co-ordinate action for Parts produced and/supplied.

3) Identify the WIP (Red tag), take suitable action with Supplier/Subsupplier

& Internal concern.




SSSS's Criteria for raising CAR & PPM calculation for RMNote ;- For other than RM , normal procedure of CAR I,e Raising CAR against complaint - CAPA - PPM calculation (No. of defect part Vs Supplied Part) is

applicable.

Defect Input Source;- Receiving Insp , Production and * Customer ( line /field) complaint

Input Case and Record;- Inward Insp. Report

SDM (

Rejection

found during

SSSS's

* Customer Complaint (input from FQA)

Action;-

Do as under Receiving InspectionPPM Calculation

Consider the defect for PPM in Case 2 above Do as under Receiving Inspection

Consider all the RM supplied against heat no.(Consumed and WIP )

CAR Follow up

Follow up with supplier/Subsupplier for CAPA ,Evaluate , visit supplier if

warrant ,monitor effectiveness and Close. Obtain Purchase co-ordination if

required.



Monthly

7.5.1 Part Quality performance at SSSS's Incoming ,Line (SDM) , end Customer's Line and field is monitored.TL - IQA/FQA/SCC

7.5.1.1

TL - IQA/FQA/SCC



7.5.2 TL - IQA/FQA/SCC

7.5.2.1 Quality Rating

Quality Rating% =


No. of

Complaint

due to RM

Derate to

Q.Rate

1 - 2 % + upto 10% -1%

2 to 4 - 5 %

5 and above - 10 %

1 -10 %

Above 1 -20 %

7.5.3

Correction and Corrective action ;- as in point 7.5.1 above

Preventive action ;- as mentioned in 7.5.5. below

Quality Rating Communication to supplier/sub-supplier, monthly through mail and / or letter. (format no.QS-FR-104A) TL-IQA/SCC

Quarterly

7.5.4 On going performance monitoring for Suppliers will be based on Quality, Delivery service as follows

Overall Rating = (0.6)*Quality Rating + (0.3)*Delivery Rating + (0.1)*Service rating. TL-Purchase

7.5.4.1 TL-Purchase

Delivery Rating % = Total qty received with in agreed period of each individual itemTotal qty ordered for that item

7.5.4.2 Service Rating : The service rating is calculated based on following factors on scale of 0-100 TL-Purchase and QC

Sl. No. Rating

1 Prompt reply to CAR /MOM along with action Plan 50%

2 Providing required System /Supporting document Like PPAP in time 25%

3 Compliance to Supplier Manual Procedures 25%

7.5.5

Decision Communication and Co-

ordination with Supplier

Excellent

V. Good

Good

Satisfactory

Unsatisfact

ory/Worst

7.5.6 To support suppliers performance to achieve excellence the following are performed by SSSS

Frequency of

monitoringResponsibility

Monthly QA

Monthly PUR

Monthly QA

Monthly trends,

supplier wisePUR

Monthly QA and Purchase

5.SSSS notification on quality / delivery/Service At

SSSS and end customer

No of notification/CAR on

supplier w.r.t supplier


2.Line disruptions due to quality/Delivery % adherence to order board

3.Field & Line returns from SSSS Warranty failure

4.Delivery schedule Vs Performance Delivery rate and Premium freight.

Congratulate (Appreciation letter)

TL-Purchase

82 - 94% Keep it up (continual improvement by supplier)

71 - 81% Ask supplier to improve further / submit Improvement plan

60 - 70%Call / Visit supplier and draw improvement action plan & monitor for improvement in

rating for next 3 months; Communication is Mandatory .

Less than 60 %Re-evaluate the supplier by on site verification (QS-FR-107)and take appropriate steps

as per QMSP 7-6 ; Communication is Mandatory .If there is no improvement for 3

Action on Quality Rating and Quality Overall Rating

Note;- Rating is not applicable to Indirect material suppliers ( Packing materials, tools, gauges jigs & fixtures, production

Delivery performance rating ; Note;- Any abnormalities monthly are communicated to suppliers and resolved

x 100

Service Factor

Overall Rating for the month =

Quality rating - Derating Value of

Complaint -Derating value of PPM

Inhouse through

SDM/FI(SSSS) + 10 to 20 % -2%

End Customer(Line and

Warranty)+ 20 % and above -5%

Page 15 of 31 (Criteria for CAR raise and PPM calculation ) coupled with QMSP 8-9 and 8-10 (for other than Chennai ; for

Chennai specific CP-BP ) are followed.

PPM and Complaint w.r.t supplier monitored against set target (refer establishment of target w.r.t supplier /SQEAMS manual

if common/supplier annual communication letters). Set target is also mentioned in each slide of PPM and complaint w.r.t

With above data and controls in place Quality rating is calculated based on quantity (received - Rejected - concession given )

at SSSS with de-rating factor against end customer complaints /returns.

Overall Quality Rating ( Part No. wise / Item wise /Grade wise incase of RM ) to be calculated as follows.

(Qty directly accepted ) + 0.75 ( Qty accepted with concession/segregation at x100

Total Qty Supplied

Performance indicator Measurement metrics

1.Delivered quality of the product PPM w.r.t Supplier

Decision ,Supplier communication and Action on Quality Rating and Overall rating score

Rating/Score Further Action

95% & above

Derating to Quality rating due to ComplaintDerating to Q.Rate due to PPM

7.5.2.2 Overall Quality Rating



Supplier / Sub-supplier Performance monitoring and follow up actions Responsibility and Authority

Input / Trigger Department Job Position Details of activityDocument

Generated

Control Methods

/Frequency

Supplier/Subsup

plier -

As and when changes

planned

SSSS' BDPDTeam leader

BDPD / Metallurgy

/ Engineering /

Quality ~

Supplier/Subsuppli

er CFTCheck Tech. feasibility &

risk analysis If required

BDPD/CFT Team Leader-- ---

BDPD/

EngineeringTeam Leader

BDPD/supplier/S

ubsupplierTeam Leader Prepare timing plan with

responsibility & Target

BD-FR-031As and when changes

received

BDPD/supplier/S

ubsupplierTeam Leader

Frequently review the

progress control

Track BD-FR-

031

Weekly / monthly / as

and when required

supplier/Subsup

plierTeam Leader

Conduct trial at supplier

endPart trial report After implementation

Inspection report

(QS-FR-017A-

SSSS)

Any change in process/

product etc

supplier/Subsup

plierTeam Leader

As per plan

supplier/Subsup

plierTeam Leader

Comparison

report

(QS-FR-017A-

SSSS)


product etc

supplier/Subsup

plierTeam Leader

Conduct process / Assy

trials at "SS&SS"

Trial report

( BD-FR-27)


product etc

Team leader

SSSS' BDPD

/PurchaseTeam leader

Final Drawing preparation

and cust. Approval ;

Level of PPAP as agreed

Drawing &

Supplier PPAP


product etc

SSSS' BDPD/QA Team leaderSubmit samples to

customer on request SSSS'

PSW/ISAR


product etc

SSSS' QA Team leaderPSW


product etc

Team leader


product etc

QA team leader/ Immediate after approval

engineer

BD-FR-031

Change request

from Supplier

Annexure E of

SQEMSM

SSSS;- Use BD-

FR-06 and/or

BD-FR-07 & 08

Feasibility & risk

assessment

checklist .

From Supplier;-

Chemical analysis /

Comparison is

mandatory in case of RM

change ; 3rd party Lab

report is mandatory.

As and when changes

received from cust. ;

Review and feed back to

originator (with

implementation action

wherever possible) shall

complete within 2

working weeks

PAGE: 17 OF 31REVISION - 00 SSSS –QS Corporate -Bangalore

Final approval change

through PSW sign off to

supplier



Activity

'ECN/Drawing/Tech.spe

c./Part/Change request

from supplier / End

customer

Quotation

CONTROL OF MANAGEMENT OF CHANGES - AT SUPPLIER /SUB SUPPLIER

Supplier

/Subsupplier

SSSS

Supplier

/Subsupplier

SSSS

SSSS'

BDPD/QA/PRODN.

Compare data of process

capability , and key

product parameters

before and after change

WIP/FG/Transit to be

taken care

-

4M change

tracking sheet

Do feasibility and risk assess assessment

Intimate & close

Commercial resolution with customer /SSSS

Inspection and special test result including CP,CPK

Take corrective action / Retrial

Compare data before and after change and submit result-Reports to SSSS with part ; Follow Identification

instruction

Not feasible

Decision on Change implementation Target Time ; Stock and Production regularization

Feasible

OK

Not ok

Develop /Receive timing plan from supplier for change implementation

Track the change implementation progress

Conduct trials at Supplier /Subsupplier

Collect PPAP documents from supplier/Subsupplier

Trail at "SSSS" ; Follow Step A1 and Step A2 as mentioned above

Not ok

Not ok

OK

OK

Supplier/subsupplier ISAR/ PSW sign off

Receive change request by supplier to SSSS

Communicate the change details to supplier

Update ECN log and track change effectiveness

Prepare /Final drawing and

receive approval from customer if

required

Communicate the change drawing to supplier &

concern dept

Submit samples to customer (with ISAR/PSW if contractually agreed ) ,Get feed back from

customer

ECN/Changes from end customer / ssss

OK

Step A1

Step A2

change.

Initial Part : - A lot of such part which are manufacture for very first time after sample approval using

actual mass production process & Condition, or which are production for the first time just after the

implementation of

For calculating the control limits, data should be taken for the enough period so that all possible

variations are included (e.g. variation of man / machine / method / measurement / environment,

material etc.)

Capability index (Cp & Cpk) for all the fit characteristics shall be calculated every six months.

1) Design / Engineering Changes 2) A new part

3) Material change 4) Process Layout / Process change

5) Die, Jig or M/c changed 6) Sub - Vendor / Supplier Changed

7) Plant location changed

Initial supply control : - Means Control on a lot of part which belong to as explained above in initial

part .In this stage Production control plan ; control parameters with respect to process / Production are

followed. Initial Supply Control is applicable for the part / Lot till termination of Initial supply

control. Suppliers / subsuppliers to adhere the same.

The control limit calculated shall be verified on monthly basis & shall be changed in case of process

If reports of the capability study is asked by SS&SS same shall be submitted to SS&SS.


SS&SS or as per control plan . On going process capability shall be carried out which includes the

control charts to be maintained for these characteristics. For these characteristics control limits shall

be calculated & be used for their control charts. In case of any non-control of the process is observed

immediate corrective action shall be taken.

Special inspection process controls : These are controls that are higher than normal controls Eg.100

% inspection-Identification tag for Lot .(Refer annexure for format)

ONGOING PROCESS CAPABILITY STUDIES

During the mass production for items of part & for those characteristics as decided along with

IMDS /GADSL/ HEAVY METAL/ RoHS/SOC/REACH/Conflict Mineral REQUIREMENTS

REPORTING METHOD TO SSSS BY SUPPLIER/SUB-SUPPLIER ON DEVIATION AND CHANGE(4M)

When a supplier identifies a deviation from part specification or Change in 4M, QA Department at

SS&SS must be informed of the details. The nonconforming products must not be dispatched to S, S


INITIAL PART AND INITIAL SUPPLY CONTROL

Capability index for all these characteristics shall be more than 1.33. In case it is less than 1.33

Presently Cr6, Pb, Cd, Hg, PBB, PBDE, Tungsten, Tantalum, Tin & Gold are restricted substances.

improvement in the process shall be taken up with parallel 100% inspection till Cpk 1.33 achieved .

& SS till a clearance from QA Department of S, S & SS (A format for Deviation Annexure 'E' to

be raised by supplier) is received

CUSTOMER SPECIFIC REQUIREMENT DEPLOYMENT AT SUPPLIER/SUBSUPPLIER

Deployment of Customer specific requirement at supplier /subsupplier works on QMS / EMS ,

(Eg. FORD Q1, Achieve 100 PPM /SQ MARKS SYATEM/ 5 STAR/Q1P1 ) will be informed by SS&SS for

applicable Suppliers / sub suppliers

SS&SS’ customer Requirements to be met by supplier /sub-supplier in parts &/or processes. Such cases

S,S&SS will place the request with supplier /subsupplier

SSSS –QS Corporate -Bangalore PAGE:18 OF 31REVISION - 01

Global Automotive Declarable Substance List to be followed.


• Purchase Order will have specific requirement & agreement on Quality (PPM)

COUNTER MEASURE TARGET

Raw Material (Refer Annx H)

• Reporting of Root cause – CAPA with target ;- within 15 working days

RECORDS RETENSION AT SUPPLIER /SUBSUPPLIER END

Records should be maintained for 3 years minimum. Refer AS 9100 Specific

requirement

• Implementation and report of Interim action ;- within 24 working Hrs

• Implementation of containment action at SSSS and at it’s customer ;- within 8 working Hrs

• Implementation & reporting of containment action at Supplier ;- within 24 working Hrs(from receipt)

• Wherever required (Depending upon criticality of part / process / SS&SS’s Customer specific

target is applicable

material and bought out parts .

• Maximum allowed Rejection rate at S,S&S S is 100 PPM for non- localized defect of raw

requirement) an agreement of inspection w.r.t salable part to be signed off. Refer Annx C.


SS&SS And SS&SS's CUSTOMER PROCESS AUDIT AT SUPPLIER LOCATION

SS&SS audit criteria is defined in previous page .

SS&SS’ Customer audit at supplier audit can also take place .


AGREEMENT OF INSPECTION AND QUALITY TARGETs

• Implementation and report of Containment & Interim action ;- within 24 working Hrs

• Reporting of Root cause – CAPA with target ;- within 5 working days

• Implementation and report of Containment action ;- within 8 working Hrs

Revalidation to be done by the supplier as per that .

Child Part and Job work (Eg.Plating /ED Coating) (Refer Annx G)

• For raw material with localized defect maximum 1 coil per month

Unless otherwise specific and communicated to supplier /sub supplier ,the following quality

• PPM Target are printed on Purchase order overleaf.

QMS/EMS Documents and

recordsNew Change

APQP Timing PlanIf asked by

SSSS

If asked by

SSSS

Control Plan Yes Yes

PSW/ISAR Yes Yes

Identification of PPAP sample

TagYes Yes

1st Supply identification tag Yes Yes

Deviation cum 4M Change report

to SSSSYes Yes

IMDS /GADSL/ HEAVY METAL/

RoHS/SOC/REACH/Conflict

Mineral report

If asked by

SSSS

If asked by

SSSS

Cp-Cpk/Pp-PpkIf asked by

SSSS

If asked by

SSSS

Supplier Drawings Yes Yes

AOI(Agreement of Inspection) Yes * Yes

Valid 3rd party QMS/EMS

CertificateYes Yes

Sample inspection/Test report Yes Yes

Layout / revalidation reports If asked by

SSSS

If asked by

SSSS

Regulatory certificatesIf asked by

SSSS

If asked by

SSSS

3rd party test reportsIf asked by

SSSS

If asked by

SSSSSamples /Proto Yes Yes

Complaint' /CAR' CAPA report

CAPA for Audit (SSSS and it's

cust. observation

CAPA Q.Rating/Overall Rating

notice

Traceability Tag/Information

SSSS' revised CSR Manual

receipt cum agreement

REVISION - 00

As agreed with SSSS / or as per it's PO

When CAR received ; refer Annex. G and H for time target

When Audit observation received ; time target as agreed in audit report

When Notice recd. And ; time target as agreed with SSSS

Every lot supplied ; Heat no.to every Coil incase of RM ; SSSS' WO/B.no. info for job work parts ;

Organization's traceability in case of Child parts

When revised CSR Manual ( SQEMSM ) recd.ice recd. And ; time target as agreed with SSSS

PAGE:20 OF 31

This is is applicable to regular prodn. Lot if agreed with SSSS

* If it is revised due to Change

Whenever updated

For every lot including in regular supply

Yes for new supplier and in case of existing supplier New Grade

(subjected to SSSS demand )

Yes for New Supplier and in case of existing supplier new Grade (

subjected to SSSS demand )



SSSS –QS Corporate -

Bangalore

DOCUMENT SAMPLE SUBMISSION MATRIX

Remark

ANNEXURE

A)

B)

C)

D)

E)

F)

G)

H)

I)

Type of change 4M Type Sample

** Inspection/Test report including *Cp-Cpk,

dimension, *OK ratio, Straight ratio(* If

applicable)

Sub Document change

Change in man Man NA NA Training and competency record

RM Source change/Sub supplier

ChangeMaterial Yes YES with before & after comparison

Supplier PSW / ISAR / ISIR

Supplier process audit(QS-FR-

107) with comparison of existing

and new supplier

Inspection/test report

comparison with existing and

new supplier

Production Process

change(Controls/sequence,

addition/deletion &/or packing,

pokayoke)

Method NO YES with before & after comparisonUpdated PFD/CP/PFMEA ETC as

required

Test method change Method NA YES with before & after comparison WI,Updated PFMEA/CP

RM Change/design change Material Yes YES with before & after comparison PAP Documents

Plant moved/changed Method Yes YES with before & after comparison PAP Documents

Machine/ Tool change Machine Yes YES with before & after comparisonUpdated CP and machine setting

card

Job Tool change from Plant to plantAll

applicableYes YES with before & after comparison PAP Documents/ISAR/ISIR

Job Tool change from Plant to supplierAll


Job Tool change from supplier to

supplier

All


Job Tool change from supplier to PlantAll


M/c, Tool Major Modification Machine Yes YES with before & after comparison WI,Updated PFMEA/CP

Process parameters change Method Yes YES with before & after comparison WI,Updated PFMEA/CP

REVISION - 00

CORRECTIVE ACTION REPORT (FOR SUBSUPPLIER)

COORECTIVE ACTION REPORT (FOR RM SUPPLIERS)

SAMPLE FORMATS

Change Management Cases which requires evidence communication(Annexure E) & approval.

INITIAL SAMPLE ASSURANCE REPORT

FORMAT NAME

PART SUBMISSION WARRANT

AOI (Agreement of Inspection)

IDENTIFICATION TAG FOR PPAP / 1ST PART PRODUCTION

DEVIATION CUM (4M) CHANGE APPROVAL NOTE

FIRST SAMPLE TAG

ACKNOWLEDGEMENT CUM AGREEMENT TO SQEMSM

SSSS –QS Corporate -

BangalorePAGE:21 OF 31



Part Name Cust. Part Number

Shown on Drawing No. Org.Part Number

Engineering Change Level : Dated

Additional Engineering Changes Dated

Safety and/or Government Regulation

Checking Aid No : Dated

ORGANIZATION MANUFACTURING INFORMATION CUSTOMER SUBMITTAL INFORMATION

Supplier Name & Supplier / Vendor Code

Street Address Buyer/Buyer Code

City Region Application

MATERIALS REPORTING CUSTOMER SUBMITTAL INFORMATION

Has customer - required Substances of Concern information been reported ?.

REASON FOR SUBMISSION ( Check at least one )

Initial submission Change to Optional Construction or Material

Engineering Change(s) Supplier or Material Source Change

Tooling: Transfer, Replacement, Refurbishment, or additional Change in Part Processing

Correction of Discrepancy Parts produced at Additional Location

Tooling Inactive > than 1 year Other - please specify

REQUESTED SUBMISSION LEVEL (Check one)

Level 1 - Warrant only (and for designated appearance items, an Appearance Approval Report) submitted to customer.

Level 2 - Warrant with product samples and limited supporting data submitted to customer.

Level 3 - Warrant with product samples and complete supporting data submitted to customer.

Level 4 - Warrant and other requirements as defined by customer.

Level 5 - Warrant with product samples and complete supporting data reviewed at supplier's manufacturing location.

SUBMISSION RESULTS

The results for dimensional measurements material and functional tests statistical process package

These results meet all design record requirements:

Mold / Cavity / Production Process

DECLARATION

I affirm that the samples represented by this warrant are representative of our parts, which were made by a process that meets all Production Part

Approval Process Manual 4th Edition Requirments. I further affirm that these samples were produced at the production rate of _____/ _____ hours.

I also certify that documented evidence of such compliance is on file and available for review . I have noted any deviations from this declaration below.

EXPLANATION/COMMENTS:

Is each Customer Tool properly tagged and numbered ?

Organization Authorized Signature Date

Print Name Phone No.

Title

PPAP Warrant Disposition:

Customer Signature Date

Print Name Customer Tracking Number (optional)

REVISION - 00 PAGE: 22 OF 31SSSS –QS Corporate -Bangalore



E-mail

FOR CUSTOMER USE ONLY (IF APPLICABLE)

Are Polymeric parts identified with appropriate ISO marking codes ?

appearance criteria

(If "No" - Explanation Required)

Fax No.

Postal Code Country

Submitted by IMDS or other customer format :

Checking Aid Engineering Change Level

Customer Name/Division

SS, S & S

Part Submission Warrant ANNEXURE A

Purchase Order No. Weight (kg)

YES NOY NAYE

YES NO

YES NO N/AY

YES NO

NO YES

`

APPROVED REJECTED OTHERS

`

SS&SS

TO BE FILLED BY SUPPLIER Annexure B

PART NAME : RELEASE NO.

PART NO : MODEL : EO. NO. :

SUPPLIER NAME : GRADE : LIMIT SAMPLES

REASON FOR SUBMISSION

S.NO.

1 APPEARANCE INSPECTION REPORT

2 DIMENSION INSPECTION REPORT

3 MATERIAL TEST REPORT [M.S]

4 PERFORMANCE TEST REPORT [E.S]

5 SPEC CHANGED

6 LIMIT SAMPLE

7 PROCESS INSPECTION REPORT

8 OUTSIDE LAB REPORTS

9 OTHERS

DEPARTMENT: SUPPLIER'S OVERALL JUDGEMENT :

DATE PREPARED BY REVIEWED BY APPROVED BY

THE ABOVE PART MEETS ALL THE SPECIFICATION OF HLI AND IT IS CONFIRMED BY OUR INSPECTION AND TESTING

TO BE FILLED BY S, S & SS

NAME

Pur. (S, S & SS) TEAM

(TEL)

S.NO. INSPECTION ITEMS JUDGEMENT ANNEXURE NO.

FITNESS & FUNCTION

1 VALIDATION

QAD TEAM IN CHARGE OVERALL JUDGEMENT S.NO OF ACCEPTANCE

DATE: PREPARED BY REVIEWED BY APPROVED BY

THIS ASSURES THAT THE PART IS VALIDATED AS PER ABOVE




SIGNATURE

INITIAL SAMPLE ASSURANCE REPORT

ITEMS JUDGEMENT ANNEXURE NO.

Yes No

FACTORY SHIFTED

MATERIAL SPEC CHANGED

QUALITY PROBLEM

NEW DEVELOPMENT CHANGE OF COMPANY

CHANGE OF MOULD/DIE

MODIFIED PART

DESIGN CHANGED

TOOLING NOT USED FOR 12 MONTHS

SUB VENDOR CHANGED

SURFACE TREATMENT CHANGED

PRODUCTION PROCESS CHANGED

ACCEPTED

ACCEPTED

ACCEPTED

ACCEPTED

ACCEPTED

ACCEPTED

ACCEPTED

ACCEPTED

ACCEPTED

NOT APPLICABLE

NOT APPLICABLE

NOT APPLICABLE

NOT APPLICABLE

NOT APPLICABLE

NOT APPLICABLE

NOT APPLICABLE

NOT APPLICABLE

NOT APPLICABLE

OTHERS

OTHERS OTHERS

OTHERS

OTHERS OTHERS OTHERS

OTHERS

OTHERS

OTHERS

OTHERS

OTHERS

ACCEPTED OTHERS

ACCEPTED REJECTED OTHERS

ACCEPTED REJECTED NOT APPLICABLE OTHERS

SUPPLIER NAME:

Rev. No. Rev. Date Change History

ITEM SUPPLIED:

THE FOLLOWING PARAMETERS TO BE INSPECTED FOR THE PRODUCTS TO BE DELIVERED TO

SSSS AND INSPECTION REPORT/TEST CERTIFICATE TO BE SENT ALONGWITH EVERY LOT

SUPPLIED

2

sl.no Nominal Tolarance Drawing/photo

1)

2)

3)

4)

5)

3

4

5

DOCUMENTS AND RECORDS TO SUBMITTE

CONTROL PLAN

TEST CERIFICATE ON ABOVE CHECK POINT AND INFO. ON TEST CERTIFICATE ON "NEW/SAMPLE/SAMPLE LOT/ECN"

RESTRICTED SUBSTANCE REPORT ( Hexavallant Chromium,Cadmimum,Lead,Mercuri are the restricted substance)

QS-FR-107A

REVISION -

00PAGE: 24 OF 31SSSS –QS Corporate -Bangalore



Date

Company

6

Name

Sign

PHYSICAL CONDITION

RM;-IDENTIFICATION OF HEAT NOS ON EVERY

COIL / BUNDLE along with Other detail regard to

Product identification and also in Test Certificate;Child ;-

Supplier Traceability No. with SSSS PO ref. Jobwork

part ;- SSSS's WO /Bacth code no.

NO PACKING DAMAGES ; No mix up of

forehn parts

PSW /ISIR - INITIAL SAMPLE INSPECTION REPORT: APPLICABLE FOR EVERY NEW ITEM AND/OR ENGG. CHANGE (WHEN APPLICABLE)

INFORMATION OF SUPPLIER'S INVOICE

No, SSS PO NO.,QTY. IN TEST

CERTIFICATE

SURFACE CONDITION

METALLURGICAL PROPERTIES

PHYSICAL PROPERTIES

SL.

NO.PARAMETERS

1

CHEMICAL COMPOSITION/Material Test

report(For BOP~ @ ISIR Stage and

Enng.Change)

SPECIFICATION Applicable Not applicable REMARK

S,S&SS

CORPORATE

AGREEMENT OF INSPECTION

(Annexture C)

DATED: 30.11.06

REV.NO.: 00

SHEET NO.:01 of 01

AOI Change History

Part Name :

Colour :

Date :

Quantity :

Traceability No.;

Attention to SSSS's QA Department :

Supplier Name :

Part Name :

Colour :

Product Quality :

Approval Reference ;

Date of Despatch :

Quantity :

Tracebility ;

Note : This label must be attached by the Supplier to identify first

production delivered to S, S & SS along with invoice / DC or on Part



Stumpp, Schuele & Somappa Springs Pvt. Ltd., Annexure FPlant Name:-

FIRST SUPPLY IDENTIFICATION

Stumpp, Schuele & Somappa Springs Pvt. Ltd.,

IDENTIFICATION PPAP SAMPLES Annexure D

PART APPROVAL PROCESS SAMPLES

Supplier Name :


Reason ;- Rework

Repair

Supplier Name :

Part Name :

Nature of Deviation :

Quantity / Period : Permanent ;-

Supplier :

Authorised Sign.

Decision by S, S & SS :- Accepted / Rejected / Refered to Customer

( By QA Dept. )

Reason for decision and comments by QA Dept : -

Sign. of Team Leader QA Dept :-

Deviation authorised by :-

Remarks :

Note : 1. If a deviation is granted, send a photo copy of the authorised Deviation

Form to the Supplier to continue supply of parts.

2. If the deviation is granted by the Customer enclose reports of deviation

as evidence.




4M Change

For S, S & SS use only

Stumpp, Schuele & Somappa Springs Pvt. Ltd., Annexure -E

Plant name:-

Q.Problem

DEVIATION Cum CHANGE (4M)APPROVAL NOTE)

Stumpp, Schuele & Somappa Springs Pvt Ltd Annexure-G

CUST : C.CODE : REFERENCE NO. :

DRG NO. I.CODE : TRACEABILITY :

MODULE : DATE : QUANTITY :

Sl.No.

Resp.

Qty Action taken

WIP

FPS

CUSTOMER END

TRANSIT

STEPSCORRECTIVE ACTIONS

TAKEN

DATE OF

IMPLEMENTATION

WHY 1

WHY 2

WHY 3

WHY 4

WHY 5

HOW 1

Are the similar Counter Measures being applied to other models/parts ? If Yes Give Details

Gauge drawing : Inspection Plan Others (Name);-

M/c setting card : Control Plan

Work Instruction : PFMEA :

Team Members :

Attach supporting details / documents wherever necessary QS-FR-014/Rev 03




CORRECTIVE ACTION REPORT

(Inhouse and sub-suppliers (Job work & Child part )

CONTAINMENT ACTION (Disposition Details); Target ;- Implement and Report within 8 working hrs

& INTERRIM ACTION (Till CAPA identified and implemented) ; Target ;- Implement and Report within 24 working hrs

ROOT CAUSE

INTERRIM ACTION

1)

2)

STANDARDISATION - Indicate revision status of Updation (Y : Yes, N : No, NA : Not applicable)

OBSERVATIONS

3)

4)

5)

Target ;-

CONTAINMENT ACTION

PROBLEM

Report within 5 working Days

Supplier Company name

Address

M/s

Plant Name(Put Tick mark):- Corporate MF GBP BMS GGN Chennai

Signature:-

Date:-

Supplier representative Name:-

Designation(Tick appropriate):-

Department/Function(Tick

appropriate):-




Unit Head / Manager-Mkt /Manager QA-QC-QS/

Manager -Prodn./MD/CEO

Unit Head / Marketing/ QA-QC-QS/Production/MD/CEO

To:-

SS&SS

We have received and understood your specific requirement regards to Quality,QMS ,AS 91000 C and

Environmental Management System . We hereby confirm you that we follow the same.

Annexure J

ACKNOWLEDGEMENT Cum AGREEMENT OF SQEMSM

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