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Publication of the TickIT Guide, that supports the software industrys efforts spread ISO 9001 certification. The current guide which includes references to ISO/IEC 12207 and ISO/IEC 15504, is distributed to all TickIT customers. Performance of audit-based assessments of software quality systems and consultaion to organizations on improvement of software development and maintenance processes in addition to their management. Conduct of ISO 9000 certification audits.35. How are the certification audits carried out in two stages? Review of the quality manual and SQA procedures developed by the organization. Verification audits of compliance with the requirements defined by the organizaion in its quality manual and SQA procedures.