Sprint Nextel Education Roadshow March 1 2007

22
Education Training Education Strategy: K-12 and Higher Education Robert Lacey Education Account Manager 404 456-0371 [email protected]

Transcript of Sprint Nextel Education Roadshow March 1 2007

Page 1: Sprint Nextel Education Roadshow March 1 2007

Education Training

Education Strategy: K-12 and Higher Education

Robert LaceyEducation Account Manager404 [email protected]

Page 2: Sprint Nextel Education Roadshow March 1 2007

© 2005 Sprint Nextel. All rights reserved.

2 Sprint Business Services Overview

Education Training: Agenda

> What is my role?

> What is Education?

> Education Strategy

> Who do you contact?

> Solutions for Education

> Funding

> Follow Up!

Page 3: Sprint Nextel Education Roadshow March 1 2007

© 2005 Sprint Nextel. All rights reserved.

3 Sprint Business Services Overview

What can you expect from me?> Vertical expertise: “ All I do is sell to Education Accounts!”

> Vertical training

> Best practices from market to market

> Organize Sprint-Nextel resources: SE’s, CNS, Alliances, RPA, Contracts, RFP’s, E-rate, etc.

> Develop and implement Account Strategy

> Organize and attend conferences and trade shows

> Attend sales calls

> Close deals

Page 4: Sprint Nextel Education Roadshow March 1 2007

© 2005 Sprint Nextel. All rights reserved.

4 Sprint Business Services Overview

Local Market Responsibilities

> Tactical account lead. Day to day customer contact

> Primary source of service and equipment pricing

> Research customer information

> Uncover opportunities

> Schedule appointments.

> Set agenda

> Propose solution

> Follow up to close deal

Page 5: Sprint Nextel Education Roadshow March 1 2007

© 2005 Sprint Nextel. All rights reserved.

5 Sprint Business Services Overview

Education Account TeamThe Sprint Team

Robert Lacey Education Account Manager, Alabama / Georgia

Tim Traylor Solutions Engineer

Michael Flood Regional Education Segment Manager

David Brown Senior Manager, Custom Network Solutions

Melissa Sanchez Public Sector Development Manager

Dr. John Hurlimann Grants/E-rate Consultant

Page 6: Sprint Nextel Education Roadshow March 1 2007

© 2005 Sprint Nextel. All rights reserved.

6 Sprint Business Services Overview

What is Education?> K-12 Public

> K-12 Private

> Libraries

> Public Colleges and Universities

> Community Colleges

> Technical Schools

> Private Colleges and Universities

> Church Schools

Page 7: Sprint Nextel Education Roadshow March 1 2007

© 2005 Sprint Nextel. All rights reserved.

7 Sprint Business Services Overview

How to sell to Education Accounts

>Who is the customer?

>What do you sell?

Page 8: Sprint Nextel Education Roadshow March 1 2007

© 2005 Sprint Nextel. All rights reserved.

8 Sprint Business Services Overview

Education Strategy

> Walkie-Talkie as a product differentiator

> EVDO Cards

> Solve problems with “Data Solutions”

> Attend Tradeshows to development relationships across Alabama and Georgia. Exhibit, Sponsor, and Speak!

> Involvement in GA and AL Statewide Associations: GAEL, GAMEIS, GAPT, AETC and CLAS

> Engage State Leadership to help shape policy and funding

> Influence RFP’s! We loose the ones we don’t write!

> Engage Sprint Nextel resources: CNS, Proposal Group, RPA, Alliance Team, Wireline, Solutions Engineering, Solutions Consultants, Public Sector Development Manager, Deal Funnel, SPEF Process, Pricing, Legal, and Contracts

Page 9: Sprint Nextel Education Roadshow March 1 2007

© 2005 Sprint Nextel. All rights reserved.

9 Sprint Business Services Overview

Education Strategy

Who is the target audience?

> C-Level………Superintendent, Assistant Superintendent, CIO, COO, CFO

> Department Directors……..Transportation, Security, Facilities, Social Workers, IT, Telecommunications,

> Schools……….Area Superintendents, Principals, Assistant Principals, Media Specialists, and Technology Specialists

> Colleges and Universities……Similar to K-12 except for Housing and Auxiliary Services.

Page 10: Sprint Nextel Education Roadshow March 1 2007

© 2005 Sprint Nextel. All rights reserved.

10 Sprint Business Services Overview

K-12 School District Ecosystem

District Office

Technology

Facilities

Food Services

Athletics

Social Work

Security

Transportation

Schools

Page 11: Sprint Nextel Education Roadshow March 1 2007

© 2005 Sprint Nextel. All rights reserved.

11 Sprint Business Services Overview

K-12 School District Ecosystem

Where do I spend my time?

> Board of Education 15%

> Administration 60%

> Schools 25%

Page 12: Sprint Nextel Education Roadshow March 1 2007

© 2005 Sprint Nextel. All rights reserved.

12 Sprint Business Services Overview

K-12 District Office

Assistant Superintendent

HR Director

Area Superintendent

sCOO

CFO

Chief of Staff

CIO

Superintendent

Page 13: Sprint Nextel Education Roadshow March 1 2007

© 2005 Sprint Nextel. All rights reserved.

13 Sprint Business Services Overview

Education K-12 Department Check List   District Name:  

Department Name Phone Number E-mail AddressSuperintendent      

Assistant Superintendent      

Area Superintendent(s)      

Chief Information Officer (Director of Technology)      

Chief Financial Officer      

Chief Operations Officer      

Director of Security (Chief of Police)      

Director of Transportation      

Director of Facilities      

Director of Food Services      

Director of Social Work      

Director of IT/Telecom (can be the same as CIO or Dir of Tech)      

Director of Athletics      

Director of Purchasing      

High School Principals      

Middle School Principals      

Elementary School Principals      

Board Members      

State Senators      

State Representatives      

US Representatives      

Page 14: Sprint Nextel Education Roadshow March 1 2007

© 2005 Sprint Nextel. All rights reserved.

14 Sprint Business Services Overview

Higher Edu Department Check List   School Name:  

Department Name Phone Number E-mail AddressUniversity/College President      

Vice President      

Chief Information Officer      

Chief Financial Officer      

Chief Operations Officer      

Director of Auxiliary Services      

Director of Municipal Services      

Director of Security (Chief of Police)      

Director of Transportation      

Director of Facilities      

Director of Food Services      

Director of IT/Telecom      

Director of Athletics      

Director of Purchasing      

Director of Housing      

Director of Transportation/Parking      

Director of Student Life      

Director of Student Center      

Dean of Students      

Dean of Business School      

Dean of Law School      

Dean of Engineering      

Page 15: Sprint Nextel Education Roadshow March 1 2007

© 2005 Sprint Nextel. All rights reserved.

15 Sprint Business Services Overview

2006 – Five Key Strategies

1. Top Down Selling: Leverage existing C-Level relationships to develop higher level contacts.

2. Trade Show and Conference Involvement: Leverage long time relationships to secure break out sessions at AETC and CLAS, GAEL, GAMEIS, and GAPT

3. K-12 Student Safety Message: Up until this point, our K-12 message was divided into several parts. Student Safety is the best way to unify the Sprint Nextel value proposition.

4. Technology briefings: In 2006, I used Technology Briefings as a way to close new accounts and increase penetration in existing accounts.

5. Constant Sales Channel Communication: Dailey, Weekly, and Monthly communication regarding the above Four Strategies.

Page 16: Sprint Nextel Education Roadshow March 1 2007

© 2005 Sprint Nextel. All rights reserved.

16 Sprint Business Services Overview

Education Strategy10 Key Components> GPS> Data Access (Blackberry/Treo/6700)> EVDO> Wireless Data Solutions> Alliance Partnerships> Emergency Management> CNS> Grant Writing> Prepared Conferences

The key is to communicate these components to all levels of leadership within our Education Accounts. Don’t assume that the information will spread from one department to another even though you might be working at the C-Level

Page 17: Sprint Nextel Education Roadshow March 1 2007

© 2005 Sprint Nextel. All rights reserved.

17 Sprint Business Services Overview

Solutions for EducationGPS> Bus Tracking / Student Tracking> Facilities Department> IT Department> Social Workers

Blackberry/Treo/6700> District Executives: Superintendent, Assistant Superintendents, Area Superintendents,

COO, CFO, CIO> Department Directors: Security, Facilities, Transportation, Social Work> School Management: Principals, Assistant Principals

Wireless Work Orders:> Facilities Department> IT Department

EVDO Cards> Traveling workers> Portable Classrooms> District Executives> Facilities> IT

Page 18: Sprint Nextel Education Roadshow March 1 2007

© 2005 Sprint Nextel. All rights reserved.

18 Sprint Business Services Overview

Funding Education Solutions

Education Budgets Planning starts in Feb-March Most budgets are finalized by the end of May K-12 Budgets are from July 1 – June 30

E-rate Voice Data Access ( Unlimited Data Plan and Unlimited Blackberry Plan) October is the beginning of the application process

Grants Federal Grants Homeland Security Safe and Drug Free Schools Private Foundation Grants

Page 19: Sprint Nextel Education Roadshow March 1 2007

© 2005 Sprint Nextel. All rights reserved.

19 Sprint Business Services Overview

IL Education Strategy> Create list of Top 5 IL Opportunities

> Contact account to schedule employee day to sell IL

> Work with your IAE and Melissa

> Code Education IL with Education Root Node or Corp ID

Page 20: Sprint Nextel Education Roadshow March 1 2007

© 2005 Sprint Nextel. All rights reserved.

20 Sprint Business Services Overview

Public Schoolshttp://nces.ed.gov/ccd/districtsearch/Private Schoolshttp://nces.ed.gov/surveys/pss/privateschoolsearch/Council for Leaders in Alabama Schoolshttp://www.clasleaders.org/displaycommon.cfm?an=1&subarticlenbr=13Alabama Association of Schools http://www.aasbo.com/index.htmlSchool Superintendents of Alabamahttp://www.ssaonline.org/index.htmlGeorgia Public Librarieshttp://www.publiclibraries.com/georgia.htmGeorgia Technical Collegeshttp://www.dtae.org/teched/colleges/menu.htmlGeorgia Colleges and Universitieshttp://www.usg.edu/inst/Georgia Superintendents http://www.ciprg.com/ss/peodb_list.asp?

Type=PC_Code&Title=&SchStr=super&Client=gssa&Dept=&Dist=&GetAll=YesGeorgia Association of Education Leadershttp://www.ciclt.com/gael/Colleges and Universitieshttp://nces.ed.gov/globallocator/E-rate Informationhttp://www.sl.universalservice.org/

Page 21: Sprint Nextel Education Roadshow March 1 2007

© 2005 Sprint Nextel. All rights reserved.

21 Sprint Business Services Overview

Follow up and Next Steps!

> Uncover opportunities> Qualify opportunities> Schedule appointments> Find the pain points> Recommend solutions> Close deals> Make money!!!!!!

Page 22: Sprint Nextel Education Roadshow March 1 2007

Thank You!!!!!

Education Strategy: K-12 and Higher Education