Spillman past to present · Research & Design incorporates market- and user-driven enhancement...

6
Davis County Sheriff’s Office and Layton Pollice & Fire Departments, Utah Spillman agencies since 2004, 2002

Transcript of Spillman past to present · Research & Design incorporates market- and user-driven enhancement...

Page 1: Spillman past to present · Research & Design incorporates market- and user-driven enhancement ideas to provide frequent upgrades with major product releases at no additional cost

We pride ourselves on engineering the most cutting-edge public safety software available. From the outset, our Research and Design

department uses customer input to create new products and enhance existing products. Emerging technologies are examined and

implemented to create dynamic solutions that our customers can rely on. As a Microsoft Gold Certified Partner, Spillman provides

the highest level of technical expertise, strategic thinking, and hands-on skills to effectively deliver technology solutions. Finally, all

Spillman products are field tested to ensure that they meet the strict requirements that public safety professionals demand.

Agencies nationwide count on Spillman to provide a wealth of innovative features:

Spillman employees are dedicated to delivering superior products and services

that enhance the safety and security of families and communities nationwide.

4625 West Lake Park Blvd.Salt Lake City, Utah 84120

Toll-free: 800.860.8026FAX 801.902.1210

E-mail: [email protected]

Fully integrated products allow seamless data exchange within an agency’s divisions as well as with other public safety agencies.

Dual-platform options support both UNIX and Windows operating systems.

Spillman’s groundbreaking Visual Involvements® feature enables users to see relationships between data and more effectively analyze complex information.

An open-database design helps agencies meet specialized information needs by providing read-and-write options to access the Spillman database.

A single-source database reduces duplicate entry and ensures the highest standards for data accuracy and usability.

Unsurpassed search capabilities allow information to be easily accessed from virtually anywhere in the system.

Industry-leading information-sharing capabilities allow multiple agencies to use a single database and securely exchange information as well as facilitate interoperability between agencies using different software systems. In fact, 80 percent of our customers use Spillman software to share data with anywhere from two to 51 other Spillman and non-Spillman agencies.

Spillman past to present

Richard Spillman developed the original idea for Spillman Technologies in

the late 1970s while designing an accounting system for Cache County, Utah.

Through collaboration with several county officials, including the sheriff’s

office, he learned that the county’s real need was for a comprehensive law

enforcement information management system. He soon found that the

need was not unique to Cache County – it was industry-wide.

In 1982, Spillman Technologies was founded. Since then, Spillman has

worked to continually improve its software solutions. Today, nearly 50,000

public safety officials in 36 states across the nation serve their communities

with Spillman software. Nearly half of the company’s total customer base

has been using Spillman software for more than 10 years, and 23 percent

have used Spillman for more than 15 years. For four consecutive years,

Inc. magazine has named Spillman as one of the 5,000 fastest-growing

companies in the nation.

The company has grown from three employees to nearly 200 employees

dedicated to client-and-product-focused tasks, such as technical support,

research and design, and account management.

Copyright © 2010, Spillman Technologies, Inc. All rights reserved. Information is subject to change without notice. Rev. 06.08.10Microsoft is a registered trademark of Microsoft Corporation in the United States and other countries.

Spillman provides more than 40 fully integrated modules, allowing an agency to customize a system that meets its specific needs. Spillman’s integrated software solutions include CAD, RMS, Mobile Data & Field Reporting, Mapping & GIS, Crime Analysis & CompStat, JMS, Fire, Data Sharing, and Personnel & Resources.

Return on Investment

Spillman follows a distinctive site license pricing model for desktop modules, contributing significantly to the long-

term savings and value of the Spillman system.

Davis County Sheriff’s Office and Layton Pollice & Fire Departments, UtahSpillman agencies since 2004, 2002

Page 2: Spillman past to present · Research & Design incorporates market- and user-driven enhancement ideas to provide frequent upgrades with major product releases at no additional cost

At Spillman, “Reliable Innovation” is more than our slogan. We consider it our responsibility. For nearly three decades we have

developed lifetime partnerships with public safety agencies by creating reliable and innovative solutions. Customers know that

our software products, and the people that stand behind them, will be there in mission-critical situations today, tomorrow, and for

years to come.

Spillman has developed the most comprehensive, robust software package available, specifically addressing the needs of public

safety agencies. We make it a priority to research and design products that expand the scope of software capabilities, while

providing our customers with versatility, ease of use, and peace of mind.

Spillman’s professional services package is unparalleled in the industry, with extensive purchasing, installation, support,

education, and project management assistance available to every customer.

Purchasing Services, such as on-site needs analyses and findings reports, grant assistance, product demonstrations, user

referrals, and corporate site visits help customers throughout the purchasing process.

Account & Project Management provide agencies with a single Spillman point of contact to coordinate product

implementation and assist with special requests. Managers also communicate important information to agencies, such as

enhancement voting, billing issues, and software maintenance.

Research & Design incorporates market- and user-driven enhancement ideas to provide frequent upgrades with major

product releases at no additional cost to our customers. Spillman invests millions of dollars each year in research and design,

and 80 percent of product enhancements are a result of customer requests. Spillman’s flagship product is 17 versions mature,

and with an updated release every 12 to 18 months, on average, users are ensured a continual return on their investment.

Customer Education provides initial and ongoing product instruction. With on-site training, online documentation, an Annual

Users Conference, and our e-newsletter, customers learn how to create and maintain an effective information system.

Technical Support is available 24/7 with a live Help Desk and qualified support technicians at a toll-free number. Spillman’s

average response time is less than one hour. Customers can also submit and manage problems online at MySpillman.com.

“Spillman Technologies is dedicated to providing the latest

innovations in public safety software and the most reliable service

in the industry. We’re proud to offer software solutions that can be

counted on – day in and day out.” Richard Spillman, Chairman

Spillman Technologies

We focus solely on developing software for the public safety industry. You can find Spillman Technologies serving more than 800

agencies in 36 states nationwide, including small rural areas, large metropolitan cities, and everywhere in between.

Spillman’s single-source database offers a central location

for data storage, resulting in reduced duplicate entry and

automated data population throughout system modules.

This fully integrated database also facilitates real-time

data sharing both within an agency’s divisions and

across multi-jurisdictional boundaries.

Page 3: Spillman past to present · Research & Design incorporates market- and user-driven enhancement ideas to provide frequent upgrades with major product releases at no additional cost

We pride ourselves on engineering the most cutting-edge public safety software available. From the outset, our Research and Design

department uses customer input to create new products and enhance existing products. Emerging technologies are examined and

implemented to create dynamic solutions that our customers can rely on. As a Microsoft Gold Certified Partner, Spillman provides

the highest level of technical expertise, strategic thinking, and hands-on skills to effectively deliver technology solutions. Finally, all

Spillman products are field tested to ensure that they meet the strict requirements that public safety professionals demand.

Agencies nationwide count on Spillman to provide a wealth of innovative features:

Spillman employees are dedicated to delivering superior products and services

that enhance the safety and security of families and communities nationwide.

4625 West Lake Park Blvd.Salt Lake City, Utah 84120

Toll-free: 800.860.8026FAX 801.902.1210

E-mail: [email protected]

Fully integrated products allow seamless data exchange within an agency’s divisions as well as with other public safety agencies.

Dual-platform options support both UNIX and Windows operating systems.

Spillman’s groundbreaking Visual Involvements® feature enables users to see relationships between data and more effectively analyze complex information.

An open-database design helps agencies meet specialized information needs by providing read-and-write options to access the Spillman database.

A single-source database reduces duplicate entry and ensures the highest standards for data accuracy and usability.

Unsurpassed search capabilities allow information to be easily accessed from virtually anywhere in the system.

Industry-leading information-sharing capabilities allow multiple agencies to use a single database and securely exchange information as well as facilitate interoperability between agencies using different software systems. In fact, 80 percent of our customers use Spillman software to share data with anywhere from two to 51 other Spillman and non-Spillman agencies.

Spillman past to present

Richard Spillman developed the original idea for Spillman Technologies in

the late 1970s while designing an accounting system for Cache County, Utah.

Through collaboration with several county officials, including the sheriff’s

office, he learned that the county’s real need was for a comprehensive law

enforcement information management system. He soon found that the

need was not unique to Cache County – it was industry-wide.

In 1982, Spillman Technologies was founded. Since then, Spillman has

worked to continually improve its software solutions. Today, nearly 50,000

public safety officials in 36 states across the nation serve their communities

with Spillman software. Nearly half of the company’s total customer base

has been using Spillman software for more than 10 years, and 23 percent

have used Spillman for more than 15 years. For four consecutive years,

Inc. magazine has named Spillman as one of the 5,000 fastest-growing

companies in the nation.

The company has grown from three employees to nearly 200 employees

dedicated to client-and-product-focused tasks, such as technical support,

research and design, and account management.

Copyright © 2010, Spillman Technologies, Inc. All rights reserved. Information is subject to change without notice. Rev. 06.08.10Microsoft is a registered trademark of Microsoft Corporation in the United States and other countries.

Spillman provides more than 40 fully integrated modules, allowing an agency to customize a system that meets its specific needs. Spillman’s integrated software solutions include CAD, RMS, Mobile Data & Field Reporting, Mapping & GIS, Crime Analysis & CompStat, JMS, Fire, Data Sharing, and Personnel & Resources.

Return on Investment

Spillman follows a distinctive site license pricing model for desktop modules, contributing significantly to the long-

term savings and value of the Spillman system.

Davis County Sheriff’s Office and Layton Pollice & Fire Departments, UtahSpillman agencies since 2004, 2002

Page 4: Spillman past to present · Research & Design incorporates market- and user-driven enhancement ideas to provide frequent upgrades with major product releases at no additional cost

At Spillman, “Reliable Innovation” is more than our slogan. We consider it our responsibility. For nearly three decades we have

developed lifetime partnerships with public safety agencies by creating reliable and innovative solutions. Customers know that

our software products, and the people that stand behind them, will be there in mission-critical situations today, tomorrow, and for

years to come.

Spillman has developed the most comprehensive, robust software package available, specifically addressing the needs of public

safety agencies. We make it a priority to research and design products that expand the scope of software capabilities, while

providing our customers with versatility, ease of use, and peace of mind.

Spillman’s professional services package is unparalleled in the industry, with extensive purchasing, installation, support,

education, and project management assistance available to every customer.

Purchasing Services, such as on-site needs analyses and findings reports, grant assistance, product demonstrations, user

referrals, and corporate site visits help customers throughout the purchasing process.

Account & Project Management provide agencies with a single Spillman point of contact to coordinate product

implementation and assist with special requests. Managers also communicate important information to agencies, such as

enhancement voting, billing issues, and software maintenance.

Research & Design incorporates market- and user-driven enhancement ideas to provide frequent upgrades with major

product releases at no additional cost to our customers. Spillman invests millions of dollars each year in research and design,

and 80 percent of product enhancements are a result of customer requests. Spillman’s flagship product is 17 versions mature,

and with an updated release every 12 to 18 months, on average, users are ensured a continual return on their investment.

Customer Education provides initial and ongoing product instruction. With on-site training, online documentation, an Annual

Users Conference, and our e-newsletter, customers learn how to create and maintain an effective information system.

Technical Support is available 24/7 with a live Help Desk and qualified support technicians at a toll-free number. Spillman’s

average response time is less than one hour. Customers can also submit and manage problems online at MySpillman.com.

“Spillman Technologies is dedicated to providing the latest

innovations in public safety software and the most reliable service

in the industry. We’re proud to offer software solutions that can be

counted on – day in and day out.” Richard Spillman, Chairman

Spillman Technologies

We focus solely on developing software for the public safety industry. You can find Spillman Technologies serving more than 800

agencies in 36 states nationwide, including small rural areas, large metropolitan cities, and everywhere in between.

Spillman’s single-source database offers a central location

for data storage, resulting in reduced duplicate entry and

automated data population throughout system modules.

This fully integrated database also facilitates real-time

data sharing both within an agency’s divisions and

across multi-jurisdictional boundaries.

Page 5: Spillman past to present · Research & Design incorporates market- and user-driven enhancement ideas to provide frequent upgrades with major product releases at no additional cost

At Spillman, “Reliable Innovation” is more than our slogan. We consider it our responsibility. For nearly three decades we have

developed lifetime partnerships with public safety agencies by creating reliable and innovative solutions. Customers know that

our software products, and the people that stand behind them, will be there in mission-critical situations today, tomorrow, and for

years to come.

Spillman has developed the most comprehensive, robust software package available, specifically addressing the needs of public

safety agencies. We make it a priority to research and design products that expand the scope of software capabilities, while

providing our customers with versatility, ease of use, and peace of mind.

Spillman’s professional services package is unparalleled in the industry, with extensive purchasing, installation, support,

education, and project management assistance available to every customer.

Purchasing Services, such as on-site needs analyses and findings reports, grant assistance, product demonstrations, user

referrals, and corporate site visits help customers throughout the purchasing process.

Account & Project Management provide agencies with a single Spillman point of contact to coordinate product

implementation and assist with special requests. Managers also communicate important information to agencies, such as

enhancement voting, billing issues, and software maintenance.

Research & Design incorporates market- and user-driven enhancement ideas to provide frequent upgrades with major

product releases at no additional cost to our customers. Spillman invests millions of dollars each year in research and design,

and 80 percent of product enhancements are a result of customer requests. Spillman’s flagship product is 17 versions mature,

and with an updated release every 12 to 18 months, on average, users are ensured a continual return on their investment.

Customer Education provides initial and ongoing product instruction. With on-site training, online documentation, an Annual

Users Conference, and our e-newsletter, customers learn how to create and maintain an effective information system.

Technical Support is available 24/7 with a live Help Desk and qualified support technicians at a toll-free number. Spillman’s

average response time is less than one hour. Customers can also submit and manage problems online at MySpillman.com.

“Spillman Technologies is dedicated to providing the latest

innovations in public safety software and the most reliable service

in the industry. We’re proud to offer software solutions that can be

counted on – day in and day out.” Richard Spillman, Chairman

Spillman Technologies

We focus solely on developing software for the public safety industry. You can find Spillman Technologies serving more than 800

agencies in 36 states nationwide, including small rural areas, large metropolitan cities, and everywhere in between.

Spillman’s single-source database offers a central location

for data storage, resulting in reduced duplicate entry and

automated data population throughout system modules.

This fully integrated database also facilitates real-time

data sharing both within an agency’s divisions and

across multi-jurisdictional boundaries.

Page 6: Spillman past to present · Research & Design incorporates market- and user-driven enhancement ideas to provide frequent upgrades with major product releases at no additional cost

We pride ourselves on engineering the most cutting-edge public safety software available. From the outset, our Research and Design

department uses customer input to create new products and enhance existing products. Emerging technologies are examined and

implemented to create dynamic solutions that our customers can rely on. As a Microsoft Gold Certified Partner, Spillman provides

the highest level of technical expertise, strategic thinking, and hands-on skills to effectively deliver technology solutions. Finally, all

Spillman products are field tested to ensure that they meet the strict requirements that public safety professionals demand.

Agencies nationwide count on Spillman to provide a wealth of innovative features:

Spillman employees are dedicated to delivering superior products and services

that enhance the safety and security of families and communities nationwide.

4625 West Lake Park Blvd.Salt Lake City, Utah 84120

Toll-free: 800.860.8026FAX 801.902.1210

E-mail: [email protected]

Fully integrated products allow seamless data exchange within an agency’s divisions as well as with other public safety agencies.

Dual-platform options support both UNIX and Windows operating systems.

Spillman’s groundbreaking Visual Involvements® feature enables users to see relationships between data and more effectively analyze complex information.

An open-database design helps agencies meet specialized information needs by providing read-and-write options to access the Spillman database.

A single-source database reduces duplicate entry and ensures the highest standards for data accuracy and usability.

Unsurpassed search capabilities allow information to be easily accessed from virtually anywhere in the system.

Industry-leading information-sharing capabilities allow multiple agencies to use a single database and securely exchange information as well as facilitate interoperability between agencies using different software systems. In fact, 80 percent of our customers use Spillman software to share data with anywhere from two to 51 other Spillman and non-Spillman agencies.

Spillman past to present

Richard Spillman developed the original idea for Spillman Technologies in

the late 1970s while designing an accounting system for Cache County, Utah.

Through collaboration with several county officials, including the sheriff’s

office, he learned that the county’s real need was for a comprehensive law

enforcement information management system. He soon found that the

need was not unique to Cache County – it was industry-wide.

In 1982, Spillman Technologies was founded. Since then, Spillman has

worked to continually improve its software solutions. Today, nearly 50,000

public safety officials in 36 states across the nation serve their communities

with Spillman software. Nearly half of the company’s total customer base

has been using Spillman software for more than 10 years, and 23 percent

have used Spillman for more than 15 years. For four consecutive years,

Inc. magazine has named Spillman as one of the 5,000 fastest-growing

companies in the nation.

The company has grown from three employees to nearly 200 employees

dedicated to client-and-product-focused tasks, such as technical support,

research and design, and account management.

Copyright © 2010, Spillman Technologies, Inc. All rights reserved. Information is subject to change without notice. Rev. 06.08.10Microsoft is a registered trademark of Microsoft Corporation in the United States and other countries.

Spillman provides more than 40 fully integrated modules, allowing an agency to customize a system that meets its specific needs. Spillman’s integrated software solutions include CAD, RMS, Mobile Data & Field Reporting, Mapping & GIS, Crime Analysis & CompStat, JMS, Fire, Data Sharing, and Personnel & Resources.

Return on Investment

Spillman follows a distinctive site license pricing model for desktop modules, contributing significantly to the long-

term savings and value of the Spillman system.

Davis County Sheriff’s Office and Layton Pollice & Fire Departments, UtahSpillman agencies since 2004, 2002