Spidernet -Ncr Vts _training on Ipsc n Uat

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2012 WIPRO LTD | WWW.WIPRO.COM1

SPIDERNET

Vehicle Tracking System

NCR


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Spidernet VTS Overview

Spidernet CNL Overview

Agenda

VTS Subsystem Training

CNL IPSC Training

UAT on Spidernet VTS and IPSC VTS


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Schedule

NCR_VTS_CNL TRAINING AND UAT_SCHEDULE

S.No Action Items Date Time (Hours) Presenter Attendees

1 Reviewing temprorary set up for CERT VTS operation 28-May-12 1 Spidernet(NJ) IS, Spidernet,FMG

2 Reviewing Fujitsu machine configuration in command center 28-May-12 1 Spidernet(NJ) IS, Spidernet,FMG

3 Installation of CNL ghost image 28-May-12 2 Spidernet(NJ) IS, Spidernet,FMG

4 Testing IPSC VTS for all alerts and alarms 28-May-12 2 IS(Sasi K P) IS, Spidernet,FMG

5 VTS subsytem testing 28-May-12 2 IS(Sasi K P) IS, TLCC,Spidernet,FMG

6 Overview of Spidernet 29-May-12 1 Spidernet(NJ) TLCC,FMG,PST

7 Overview of CNL 29-May-12 1 Spidernet(NJ) TLCC,FMG,PST

8 VTS subsytem Training(Mapping with vehicles) 29-May-12 4 IS(Sasi K P) TLCC,FMG,PST

9 CNL IPSC Training 29-May-12 2 Spidernet(NJ) TLCC,FMG,PST

10 Types of events 30-May-12 1 Spidernet(NJ) TLCC,FMG,PST

11 Event escalation 30-May-12 1 Spidernet(NJ) TLCC,FMG,PST

12 SOP for all events /alarms 30-May-12 2 Spidernet(NJ) TLCC,FMG,PST

13 VTS Roles and Responsibilties 30-May-12 1 Spidernet(NJ) TLCC,FMG,PST

14 Reports 30-May-12 0.5 IS(Sasi K P) TLCC,FMG,PST

15 Dashboard 30-May-12 0.5 IS(Sasi K P) TLCC,FMG,PST

16 Application support - how IS will provide, for NCR and PAN india 30-May-12 2 IS(Sasi K P) TLCC,FMG,PST

17 Hands On CNL application 31-May-12 4 Spidernet(NJ) TLCC,FMG,PST

18 Hands On VTS application 31-May-12 4 IS(Sasi K P) TLCC,FMG,PST

19 Spidernet UAT on VTS subsystem 1-Jun-12 4 IS(Sasi K P) TLCC,FMG,PST

20 Spidernet UAT on CNL 1-Jun-12 4 Spidernet(NJ) TLCC,FMG,PST

21 Understanding of Routine Engine 2 IS(Sasi K P) FMG,IS,Spidernet


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VTS Operations & SupportSpidernet - Narendra Jha


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Complex event processing

Generating events based on the combination /set of events Route deviation

Female employee safe reach tracking

Integration with Google map not limited to India only

Auto upload of dynamic routes

Geo fence and risk zones based on timeIntegration with global command center

centralized command control center and local SOC

Integration with SAPHR database and Transportation database

Communication

Crisis communication alert in case of crisis ( mass alertby sms)

Alerting employees on boarding details like boarding time/ distance

and vehicle details

Automation of Standard operating process

Why Spidernet VTS?


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Why command center integration with VTS system?

Operation of 24 hours a day, 7 days a week and scalable to growing business

requirement Local security operation center to handle the calls at local level

Quick response to critical events /alarms such as incident monitoring events

which is integrated at the global command center

example :- reports of communal violence across the country and

transportation team can be informed by tracking the vehicles in the violence

area.

Optimization of manpower: The centralized monitoring will provide option to

enhance the efficiency with less man power

example : only critical events will be monitored and transfer to local SOC.

Easy to implement Wipro policies and process


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8/34 2012 WIPRO LTD | WWW.WIPRO.COM8

Vehicle Tracking System

A vehicle tracking system combines the installation of an electronic device in a vehicle,or fleet of vehicles, with software to enable the owner or a third party to track the

vehicle's location, Vehicle information can be viewed on electronic maps via the

Internet or specialized software.

Ensure safety of employeeonline tracking

Panic button for employee in case of emergency Monitors vehicle statusAlerts & Over speed

Track vehicles during emergency/accidents

Alert any route deviation, Risk zones entry

Get reports, vehicle trends, helps in decision making.



Typical Data Flow Diagram



Global Positioning System (GPS)

The Global Positioning System (GPS) is a group of 27 Earth-orbiting satellites (24 in

operation and three extras in case one fails). When people talk about a "GPS," theyusually mean a GPS receiver. The U.S. military developed and implemented this

satellite network as a military navigation system but now lets everyone use the signals.

A GPS antenna is tethered to the unit with a lead wire (typically 10-15 feet). The GPS

antenna collects the GPS data and feeds it to the unit. The unit does some processing

of events and speeds. The GPS data is sent directly from the vehicle's unit to our

servers, where we process the information for the user. All of this happens in real-time Uses the principle of triangulation and time-of-arrival of signals to determine the

location of a GPS receiver.

To triangulate, a GPS receiver measures distance using the travel time of radio signals.

GPS receiver must track at least 3 satellites to give you an accurate position location.

GPS antenna should be faced to open sky to get the correct position.



General Packet Radio Service (GPRS)

General Packet Radio Service (GPRS) is a new bearer service for GSM that greatly

improves and simplifies wireless access to packet data networks Multimedia messaging service (MMS)

Push to talk over cellular (PTT)

Instant messaging and presencewireless

Internet applications for smart devices through wireless application protocol (WAP)

Point-to-point (P2P) service: inter-networking with the Internet (IP)


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Subscriber Identity Module (SIM)

The SIM is a detachable smart card containing the user's subscription information and

phone book. This allows the user to retain his or her information after switchinghandsets

A SIM card contains its unique serial number, internationally unique number of the

mobile user (IMSI), security authentication and ciphering information, temporary

information related to the local network, a list of the services the user has access to

and two passwords (PIN for usual use and PUK for unlocking).



Short Message Service Center (SMSC)

When a user sends a text message (SMS message) to another user, the message gets

stored in the SMSC (short message service center) which delivers it to the destinationuser when they are available. This is a store and forward option.

When an SMS message is sent from a mobile phone, it will reach an SMS center first.

The SMS center then forwards the SMS message towards the destination.

The main duty of an SMSC is to route SMS messages and regulate the process. If the

recipient is unavailable (for example, when the mobile phone is switched off), the

SMSC will store the SMS message.

It will forward the SMS message when the recipient is available.



Geographic Information Systems (GIS)

Geographic information systems (GIS) or geospatial information systems is a set of

tools that captures, stores, analyzes, manages, and presents data that are linked tolocation(s).

GIS is used in geography, remote sensing, land surveying, public utility management,

natural resource management, precision agriculture, urban planning, emergency

management, navigation, aerial video, and localized search engines.

Address geocoding

Reverse Geocoding

Drawing points(overlays), lines, polygons, polylines.


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Device Generated Events

PANIC/EMERGENCY

Trip

Pick-up/Drop

Device health likeGPS antenna connection status, smart card connection status,

GPS-GPRS mode, Battery connection etc

Smart card swipe

Application Generated

Route Deviation

Risk Zone

Over Speed

Long Halt

Female employee safe reach tracking

Events



Highlights

PANIC Button

(This button is available with the device; which sends the alert in command center in case of emergency )

Route Deviation

(This feature enables to view the actual planned route & route deviated by the vehicle)Geo Fencing

(This feature provide the alert if vehicle is travelling beyond the pre-defined boundary )

Risk Zone

(Option to define the Risk Zone & if vehicle enters the risk zone alert to command center)

2-Way Voice communication

(Silent voice communication channel will open by command center if case of emergency or command center can broadcast to all

vehicle for any announcement [Phase II] )

24X7 Command center

(All the critical/High alert will be monitored at command center. The action will be taken care by command center operation. Onlinemonitoring will be done by command center operator)

Lone Female Employee Tracking

(Single female employee travelling in cab. Alert will be sent to command center based on swipe details)

Integration with HID iClass Smart card readers

(Employee information can be read using smart card. Employee validation can be done like valid bus pass holder

or not [Phase II] )

Employee details while travelling(Integrationwith Wipro SAP/HRMS. At point application has the count how many employee travelling in vehicle)

Crisis Communication(SMS/Voice alert to all the employee travelling in case of emergency)

GPS & Secured GPRS based communication

(Communication between GPS devices & Wipro Transport server over SSL)

Role & location based access

(Integration with Wipros Active Directory)

Reports

(Panic, Over Speed, Trip Log, Low Priority Events, Events Status, Audit Trail)



Roles - TLCC

AdminUser-Role configuration

Configure Escalation Matrix

Configure Events Priority

Configure vehicle properties

Command Center OperatorEvents monitoring

Events assignment

Online Tracking

Vehicle Immobilize

Crisis Communication

Transport Operator

Events follow-upOnline Tracking

Employee details

Vehicle Immobilize


Shift Manager

Vehicle RegistrationVendor Registration

Driver Registration

Assign Route

Define waypoints

Raise Service Ticket

Command Center SupervisorEvents Assignment

View Events Statistics

View Reports

Transport SupervisorOnline Tracking

Online Status

View Vehicle Statistics

View Reports



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IPSC VTS Training

Logging into IP Security Center

System Overview

Operator Work Space Breakdown Alarm Stack

Alarm Status

Alarm States

Parking an alarm

Escalating an alarm

Alarm Control VTS


* - - - -



Type of Events in IPSC VTS

1. Alarms

Panic VTS General SOP 1

RiskZone VTS General SOP 2

SingleFemaleEmp VTS General SOP 4

RouteDeviation VTS General SOP 5

OverSpeeding VTS General SOP 3

EmployeeMisBehaviour VTS General SOP 9

DriverMisBehaviour VTS General SOP 10

2. Non-Alarms

Scare Away Alarm VTS General SOP 6

Low Priority Notifications Used For Audit Trails VTS General SOP 7

GPS Failed VTS General SOP 8

Emergency Button VTS General SOP 11

Long Halt VTS General SOP 12

Vehicle System Information VTS General SOP 13

Future Enhancement VTS General SOP 14

VTS Hardware Malfunctioning VTS Maintenance SOP 1


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MOM


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IS SupportISSasi Kumar P


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VTS Subsystem

Real-time TrackingTrack vehicle in real-time as it goes about. Monitor

current location, speed, etc.

View on MapView vehicles current location on a map with clearlymarked roads. Also includes satellite imagery when a vehicle is on dirt roads or

remote areas.

Engine ImmobilizerImmobilize vehicle.

Useful if any Panic/Emergency press by employee and vehicle is in remote location.

When immobilizing a moving vehicle, the vehicle comes to a gradual stop without any

jolts or jerks. Immobilization can also be used to safe guard a parked vehicle from

possible theft.

Over-SpeedingSet a limit and get alerted whenever any of your vehicles

cross that limit.

Stationary VehicleSet a maximum time limit and get alerted if your vehicle

stops at any point on its route for a time greater than this limit. Useful for

determining traffic congestions and un-authorized stops.

Panic / Emergency SwitchUseful to send an alert to our control center

Geo FenceSet a perimeter and get alerted whenever any of your vehicles

either leave the perimeter or enter it (as in enter a restricted area) or not leave

or not enter the perimeter.


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VTS Subsystem

Way PointsSet points along the vehicles route along with the time by which

the vehicle should arrive at that point as well as the time by which the vehicleshould depart from that point. Get alerts whenever any of your vehicles violate

the arrival and/or departure time.

Harsh Braking / Rapid AccelerationGet alerted whenever the driver of

your vehicle brakes harshly or accelerates rapidly. With these alerts, you can

discipline your rash drivers thereby reducing your rash driving incidents and

maintenance costs (e.g., brake repairs, suspension repairs, etc.)

Satellite Signal StatusView the status of the satellite signal. Satellite signalis strong when the vehicle is out in the open and poor when in a parking garage.

Cellular Signal StatusView the status of the cellular signal. Cellular signal

is strong in urban areas and poor in rural areas.

Power StatusView power output of vehicle battery.

Device Power StatusView whether the device has been disconnected from

vehicle battery or not.

Battery BackupA rechargeable battery is included with each device. The

device can operate on the internal battery for days when disconnected from the

vehicles battery.

Built-in RAMA virtually unlimited memory chip is included with each device.

In places where there is no cellular signal, it stores the location and sensory data

in this memory and transmits it when it acquires a cellular signal.


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VTS Subsystem

Zero Load on Vehicle Batterydevice consumes very little power and

there is no detectible drain on your vehicle battery, even if the vehicle is left

parked for days.

Two-way Voice CommunicationTalk to the vehicle staff using this feature.

This avoids the use of the staffs mobile phone and you never have to face the

mobile switched off scenario.

Hidden microphoneListen to the conversations form vehicle

History ReplayView the path traversed by the vehicle for any timeframe.Useful when you have to analyze an event such as a police report for a violation

of speed limit, accident, etc.

Customizable eventsSetup complex events such as immobilize the vehicle

and blow the horn when the vehicle enters a restricted area.

Transmission intervalSystem collects location and other sensor data

every 13 seconds.ExportAll reports can be saved in CSV formats.

Alerts - PANIC, EMERGENCY, OVER SPEED, ROUTE DEVIATION, RISK ZONE. These alerts

are configurable.


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Vehicle Tracking System can be integrated with

Infra Transport Management System (ITMS)

This integration is for the WBPO. This is based on the employee residential data available in

ITMS repository and the output of the third party routine engine.

Wipros Bus Pass

The data received from the vehicles has the employee information. The VTS services checks

the employee details in the bus pass repository, & checks the validity. If any errors sends

auto email to employee & transport team.

Note: Change request should be raised


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MOM


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Thank You

Spidernet -Ncr Vts _training on Ipsc n Uat

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