Colliers International occupier services Group P. 1

coLLiers iNTerNATioNAL

Occupier Advisors Specialized Real Estate ServicesAccelerating success.

P. 2 occupier services Group Colliers International

This document has been prepared by Colliers International for advertising and general information only. Colliers International makes no guarantees, representations or warranties of any kind, expressed or implied, regarding the information including, but not limited to, warranties of content, accuracy and reliability. Any interested party should undertake their own inquiries as to the accuracy of the information. Colliers International excludes unequivocally all inferred or implied terms, conditions and warranties arising out of this document and excludes all liability for loss and damages arising there from. This publication is the copyrighted property of Colliers International and/or its licensor(s). ©2015. All rights reserved. 2015_04

Colliers International occupier services Group P. 3Colliers International occupier Advisors P. 3

› Add measurable value

› Improve workplace performance

› Reduce costs

› Expand flexibility

› Decrease business operating risks

› Increase overall profitability

The Colliers Occupier Advisors bring a sharp focus to advising high-profile businesses with large, complex needs – from businesses with a single local project to those operating in multiple markets. Because of this unmatched expertise, we can deliver real estate business solutions that:

The Occupier Advisors combine Colliers’ market leading tenant-focused advisors in gateway metropolitan areas across the Americas working as one collaborative, accountable team to address your real estate issues. They operates at strategic and tactical levels with your company‘s leadership to enable well-informed, profit-driven real estate decisions. Few of our competitors have this kind of high-level, integrated service group.

Champions for Your Success

Advocates for Your Profitability

Best-in-Class Apart Even Better Together

To achieve optimal results, the Occupier Advisors gain a thorough understanding of your business; your exact space needs; and your specific expectations, goals, and challenges – a typical beginning in the real estate services industry. However, atypically, we bring together the best practices, tools, experience, and negotiating expertise of Colliers’ most practiced and talented tenant rep brokers to achieve your goals. By sharing the best-in-class thinking of our preeminent specialists from across the Americas, we are better positioned to give you the highest-quality advice and thus achieve the most advantageous results.

Each member of the Occupier Advisors have a proven track record of success in devising innovative solutions for companies with large-scale, complex projects or multi-market portfolios – locally, nationally and, in some cases, internationally. Each member has accepted our code of conduct and rules of engagement contract, which is solely focused on delivering exceptional results for our clients. Equally important is that all members have agreed to put aside their own interests to advocate the interests of our clients and our Colliers platform. This truly differentiates us from our competitors.

P. 4 occupier Advisors Colliers International

core cApAbiLiTies

› Superior analytics, customized modeling

› Transaction execution with deeply managed process tools

› Strategy development and execution to set the right course

› Change management integration to improve business process

› Workplace performance improvement counseling

› Focus on how the real estate contributes to higher profits

AddiTioNAL cApAbiLiTies

› Property management

› Capital project management

› Asset acquisition and disposition

› Valuation, advisory, and appraisals

› Facilities management

› Colliers 360 – analytic dashboards

The Occupier Advisors are dedicated to continuous process improvement and shares “ever-better” practices to deliver a continually improving level of service unmatched in the industry. Strengthened by Colliers national and international infrastructure, our solutions flow from business and real estate strategy alignment to project implementation to higher profits for our clients.

Our areas of expertise include, but are not limited to, the following:

Superior Service.Outstanding Results.

Colliers International occupier Advisors P. 5P. 4 occupier Advisors Colliers International

Why Colliers Occupier Advisors?Occupier Advisors Attribute Benefit to Client

Market-leading, highly experienced brokers Decreased business operating risk, improved execution across the board

Collaborative, accountable teams that apply the broadest knowledge/expertise to your project(s)

Added, measurable value in all steps in the process

Relentless advocates for you Lowest possible real estate costs, improved workplace performance, and increased overall profitability

Tenacious negotiatorsBest deal with greatest flexibility, all applicable incentives, and most thorough documents

Best-in-class analytics Time, money, and risk savings

No conflicts –100% transparency Exclusive representation and continuous communication

P. 6 occupier Advisors Colliers International

JeNNer & bLock

This national law firm – with 10 years remaining on the lease for its 372,000 SF space in Chicago’s CBD – retained Colliers to perform a strategic analysis of their lease and provide tenant advisory services to help increase space efficiencies, reduce costs, and manage future growth.

> Our solution

In the course of evaluating the firm’s stay-vs.-relocate options, the Colliers team presented an intriguing solution: to have Jenner & Block join forces with another firm, Mesirow Financial, whose lease requirements and timeline was almost identical. With a combined 750,000 RSF requirement, both firms were able to maximize their negotiation advantages.

Colliers coordinated the site selection process for both firms, including extensive market examination and in-depth financial analyses. After bidding to three new development sites and one existing building, the client chose to anchor a 1.13 million-square-foot, 45-story new office tower at 353 North Clark Street. In addition to negotiating participation in the building design, Colliers introduced a flexible planning concept, which included demount-able furniture systems in core areas – reducing costs and increasing flexibility.

> What was the result for the client?

Jenner realized a tenant-driven design-build for this $380 million project which was completed on budget and on schedule, and for which Jenner’s Optimum Floor Plate Study was utilized to guide design. Jenner’s NER was $2.65/SF less than that of a major competitor executing a similar lease in a new project nearby.

ZYNGA iNc.

Having expanded from one small office to a substantial international real estate portfolio in only two years, fast-growing Zynga was looking to relocate. They required a cost-sensitive solution with total flexibility in a setting aligned with their culture and identity.

> Our solution

Colliers worked with Zynga’s leadership, developing a strategy that aligned financial objectives and operational requirements with short- and long-term occupancy solutions.

Scrutinizing potential vacancies, Colliers created an off-market opportunity to redesign and reposition an existing building, which included relocation and termination of several of the building’s tenants.

After a comprehensive analysis, Colliers developed a negotiation strategy for Zynga. With a focus on strong economics and lease flexibility through unilateral expansion, extension, and termination options, Colliers created leverage to obtain incentives from the City and County to retain Zynga in the City.

> What was the result for the client?

Colliers delivered a short-term solution, allowing the company to mature while maintaining absolute flexibility. This was combined with the 270,000 square foot off-market transaction, which provided a longer-term strategy, with aggressive expansion, extension, and termination rights, giving Zynga broad flexibility.

Managing Zynga’s global real estate portfolio, Colliers continues to help in strategy development, facility acquisition and disposition, financial impact of real estate decisions, special consulting projects, and integrated ancillary services.

Success Stories

P. 6 occupier Advisors Colliers International Colliers International occupier Advisors P. 7

Updated 7-2011

Our goal was to save 20 percent, $4 million

a year, $40 million over a 10-year lease term,

and Colliers accomplished that. We put our

trust and confidence in Colliers and they

delivered the results.

John Spinney

Former Senior Vice President and Chief Financial Officer

Investors Bank & Trust Company

”

“

Colliers’ service was second to none. They were

extremely responsive under all our respective

timetables, demands, the pressures that came

up — the new deals that were being offered, the

landlords trying to leapfrog the other landlords.

They were focused on a long-term relationship

and making sure we added value not only in the

immediate timeframe but for the long term.

Bill Marianes

Managing Partner

McGuireWoods

“

”

Founding member of the World Green Building Council

Member of World Economic Forum

Named Top 100 service provider more times than any other real estate firm

OuR SERVICES

Colliers International is a global leader in commercial real estate services, with more than 16,300 professionals operating out of 502 offices in 67 countries. A subsidiary of FirstService Corporation, Colliers International delivers a full range of services to real estate occupiers, owners and investors worldwide, including global corporate solutions, brokerage, property and asset

management, hotel investment sales and consulting, valuation, consulting and appraisal services, mortgage banking and insightful research. Colliers International has been recognized and ranked by the International Association of Outsourcing Professionals’ Global Outsourcing 100 for 10 consecutive years, more than any other real estate services firm.

Updated March 2015 AT A GLANce

502 offices in 67 countries •us $2.3 billion in annual revenue

•16,300 professionals and staff

•1.7 billion* square feet under management

•$97 billion USD in total transaction value

* Square footage includes office, industrial and retail property under management. Residential property is excluded from this total. All statistics are for 2014.

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