SPECIALIZED IN CUSTOMER AND BILLING MANAGEMENT SOFTWARE

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Web browser self-care Intelligent business process API driven Efficient Billing solution since 1986 (CC&B) International Multilingual Robust Customizable Unmatched performance International, Multilingual Scalable (up to millions of subscribers) Self-ordering upsell & cross sell 3-play 4-play 242 Boileau St Saint-Eustache, Quebec, Canada J7R 2V6 Tel.: 450-473-2763 / Fax: 450-473-3073 [email protected] / www.infocablys.com Printed in Canada WWW.INFOCABLYS.COM SPECIALIZED IN CUSTOMER AND BILLING MANAGEMENT SOFTWARE FOR TELECOMMUNICATIONS COMPANIES

Transcript of SPECIALIZED IN CUSTOMER AND BILLING MANAGEMENT SOFTWARE

Page 1: SPECIALIZED IN CUSTOMER AND BILLING MANAGEMENT SOFTWARE

Web

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Intelligent business process

AP

I driv

en

Efficient Billingsolution since

1986 (CC&B)

Inte

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iona

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ultil

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al

Rob

ust

Cus

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ance

International, Multilingual

Scalable (up to millionsof subscribers)Self-ordering

upsell & cross sell

3-p

lay

4-p

lay

242 Boileau StSaint-Eustache, Quebec, Canada J7R 2V6

Tel.: 450-473-2763 / Fax: [email protected] / www.infocablys.com

Prin

ted

in C

anad

a

WWW.INFOCABLYS.COM

SPECIALIZED IN CUSTOMER AND

BILLING MANAGEMENT SOFTWARE

FOR TELECOMMUNICATIONS COMPANIES

Page 2: SPECIALIZED IN CUSTOMER AND BILLING MANAGEMENT SOFTWARE

· WEBLYS, THE SOLUTION FOR ONLINE SALES AND MANAGEMENT.· A WEB BROWSER SELF-CARE AND PERFECT ADDITION TO PRO-CABLE.· SELF-ORDERING, UPSELL, CROSS SELL

· PRO-CABLE IS A PROVEN, COMPLETE CUSTOMER CARE AND BILLING SYSTEM FOR TELECOMMUNICATION OPERATORS.

· 3-PLAY, 4-PLAY, MULTILINGUAL, CUSTOMIZABLE, SCALABLE, ROBUST AND MORE.

E-MAIL· Invoices, contracts · Customer letters · Appointment

confirmation · Order confirmation

SMTP/SMS· Appointment

confirmation · Order confirmation

DATA EXPORTED DIRECTORIES· Data exported on

demand

PRINT VENDOR· Invoices, contracts· Customer letters

INVOICES/DOCUMENTS· PDF documents

query

CREDIT & DEBIT CARDS· Transactions

authorization

BANKS· Pre-authorized &

one time payment· Payment transfer· Reimbursements· Rejected payments

SHIPPING· Equipment to ship· Shipping and

delivery confirma-tion

CRM· Customer

RelationshipManagement

· Front office activities

NETWORK DATA BASE· Network · Addresses

integration · Eligibilities

DTV PROVISIONING· Account creation · Provisioning · Reset

VOD· Accounts creation · Transactions

integration

PORTABILITY· Fix telephony· Mobile telephony

OSS· Internet and

telephony provisioning

MEDIATION· Telephony

CDR· Rating engine

TECHNICIANS TOOL· Work order to do · Work order

completed

DATA WAREHOUSE· Data from various

data bases

PHONE BOOK· Phone book

modifications

ACCOUNTING SOFTWARE· Sales journal · Cash receipts · Adjustments · Profits & loss

COLLECTION AGENCIES· To be recovered · Recovered · Irrecoverable

INVENTORY· Equipment · Warehouse · Availability

verification

PROSPECTS· Address eligibility · Order intake · Appointment

SUBSCRIBERS· Upsell/Cross sell · Appointment · Account query · Invoices query · Payments · Basic information · DTV reset

TAKE ORDER· Services · Appointments · Equipment shipping

WORK ORDERS· Technician teams · Sectors · Calendars (installation,

repair, shipping, etc.)

INVENTORY· By serial number · Equipment without

serial no.

SUBSCRIBER FILE· Basic information · Services · Work orders · Delivery points

BILLING· Recurrent · One-time · Usage · Adjustment · Prorate

ACCOUNTING· Billing · Payments · Reimbursements · Profits & loss · Unearned revenues

ADDRESSES· Delivery points · Status · Work orders · Network

PAYMENTS· Preauthorized payments · Credit & debit cards · Other payments · Reimbursements

COLLECTION· Reminder · Disconnection · Collection agencies · Profit & loss

DISTRIBUTORS· Address eligibility · Order intake · Appointment

CUSTOMER SERVICE· Upsell/Cross sell · Appointment · Account query · Invoices query · Payments · Basic information · DTV reset

(NET ACCESS)

WEB SERVICES· Weblys process· Oracle API· SQL API· Pro-Cable API· PDF invoices API· Usage API· Etc.

WEBLYS/PRO-CABLE SERVERS

OTHER SERVERS

OSL SITE· New customer order

MyAccount SITE· Customer file· Invoices· Usage

MyBoutique SITE· Upsell/Cross sell command

Front ServerWindows Server

Public access the PortalInternet

Back ServerWindows Server

DATA Servers

PUBLIC SITESBY CUSTOMER

SQL - PARAMS

Catalog (Oracle 11G) CENTOS

Pro-Cable & Security - LINUX

PDF Invoices Usage

SQL - RULES

SQL - CUSTOM LOGIN

VEL· New customer order· Upsell/Cross sell command

for existing customer

WIG SITE· Manage customer· View file· Actions on file

PRIVATE SITESBY EMPLOYEES

iPad