SPECIALIZED IN CUSTOMER AND BILLING MANAGEMENT SOFTWARE
Transcript of SPECIALIZED IN CUSTOMER AND BILLING MANAGEMENT SOFTWARE
Web
bro
wse
r se
lf-ca
re
Intelligent business process
AP
I driv
en
Efficient Billingsolution since
1986 (CC&B)
Inte
rnat
iona
lM
ultil
ingu
al
Rob
ust
Cus
tom
izab
leU
nmat
ched
per
form
ance
International, Multilingual
Scalable (up to millionsof subscribers)Self-ordering
upsell & cross sell
3-p
lay
4-p
lay
242 Boileau StSaint-Eustache, Quebec, Canada J7R 2V6
Tel.: 450-473-2763 / Fax: [email protected] / www.infocablys.com
Prin
ted
in C
anad
a
WWW.INFOCABLYS.COM
SPECIALIZED IN CUSTOMER AND
BILLING MANAGEMENT SOFTWARE
FOR TELECOMMUNICATIONS COMPANIES
· WEBLYS, THE SOLUTION FOR ONLINE SALES AND MANAGEMENT.· A WEB BROWSER SELF-CARE AND PERFECT ADDITION TO PRO-CABLE.· SELF-ORDERING, UPSELL, CROSS SELL
· PRO-CABLE IS A PROVEN, COMPLETE CUSTOMER CARE AND BILLING SYSTEM FOR TELECOMMUNICATION OPERATORS.
· 3-PLAY, 4-PLAY, MULTILINGUAL, CUSTOMIZABLE, SCALABLE, ROBUST AND MORE.
E-MAIL· Invoices, contracts · Customer letters · Appointment
confirmation · Order confirmation
SMTP/SMS· Appointment
confirmation · Order confirmation
DATA EXPORTED DIRECTORIES· Data exported on
demand
PRINT VENDOR· Invoices, contracts· Customer letters
INVOICES/DOCUMENTS· PDF documents
query
CREDIT & DEBIT CARDS· Transactions
authorization
BANKS· Pre-authorized &
one time payment· Payment transfer· Reimbursements· Rejected payments
SHIPPING· Equipment to ship· Shipping and
delivery confirma-tion
CRM· Customer
RelationshipManagement
· Front office activities
NETWORK DATA BASE· Network · Addresses
integration · Eligibilities
DTV PROVISIONING· Account creation · Provisioning · Reset
VOD· Accounts creation · Transactions
integration
PORTABILITY· Fix telephony· Mobile telephony
OSS· Internet and
telephony provisioning
MEDIATION· Telephony
CDR· Rating engine
TECHNICIANS TOOL· Work order to do · Work order
completed
DATA WAREHOUSE· Data from various
data bases
PHONE BOOK· Phone book
modifications
ACCOUNTING SOFTWARE· Sales journal · Cash receipts · Adjustments · Profits & loss
COLLECTION AGENCIES· To be recovered · Recovered · Irrecoverable
INVENTORY· Equipment · Warehouse · Availability
verification
PROSPECTS· Address eligibility · Order intake · Appointment
SUBSCRIBERS· Upsell/Cross sell · Appointment · Account query · Invoices query · Payments · Basic information · DTV reset
TAKE ORDER· Services · Appointments · Equipment shipping
WORK ORDERS· Technician teams · Sectors · Calendars (installation,
repair, shipping, etc.)
INVENTORY· By serial number · Equipment without
serial no.
SUBSCRIBER FILE· Basic information · Services · Work orders · Delivery points
BILLING· Recurrent · One-time · Usage · Adjustment · Prorate
ACCOUNTING· Billing · Payments · Reimbursements · Profits & loss · Unearned revenues
ADDRESSES· Delivery points · Status · Work orders · Network
PAYMENTS· Preauthorized payments · Credit & debit cards · Other payments · Reimbursements
COLLECTION· Reminder · Disconnection · Collection agencies · Profit & loss
DISTRIBUTORS· Address eligibility · Order intake · Appointment
CUSTOMER SERVICE· Upsell/Cross sell · Appointment · Account query · Invoices query · Payments · Basic information · DTV reset
(NET ACCESS)
WEB SERVICES· Weblys process· Oracle API· SQL API· Pro-Cable API· PDF invoices API· Usage API· Etc.
WEBLYS/PRO-CABLE SERVERS
OTHER SERVERS
OSL SITE· New customer order
MyAccount SITE· Customer file· Invoices· Usage
MyBoutique SITE· Upsell/Cross sell command
Front ServerWindows Server
Public access the PortalInternet
Back ServerWindows Server
DATA Servers
PUBLIC SITESBY CUSTOMER
SQL - PARAMS
Catalog (Oracle 11G) CENTOS
Pro-Cable & Security - LINUX
PDF Invoices Usage
SQL - RULES
SQL - CUSTOM LOGIN
VEL· New customer order· Upsell/Cross sell command
for existing customer
WIG SITE· Manage customer· View file· Actions on file
PRIVATE SITESBY EMPLOYEES
iPad