MBA 750: BUSINESS ETHICS Nicos Rodosthenous PhD Lecture 5 14/7/20151Dr Nicos Rodosthenous.
Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.
-
Upload
noah-bishop -
Category
Documents
-
view
220 -
download
0
Transcript of Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.
![Page 1: Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.](https://reader036.fdocuments.us/reader036/viewer/2022082414/5697bfe81a28abf838cb627f/html5/thumbnails/1.jpg)
Dr Nicos Rodosthenous 1
Special Interest TourismNicos Rodosthenous PhD
05/11/20135
05/11/2013
![Page 2: Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.](https://reader036.fdocuments.us/reader036/viewer/2022082414/5697bfe81a28abf838cb627f/html5/thumbnails/2.jpg)
Dr Nicos Rodosthenous 2
Analyze Heritage Tourism
• 1. Introduction• The aim is to study the key issues for heritage
tourism: authenticity, preservation versus access and cultural sustainability and value adding. Consideration of these issues opens up issues surrounding management of heritage tourism.
• 2. What is Heritage?• Heritage like culture is included into a globalised
tourism industry that uses local and regional markets of uniqueness and identity.
05/11/2013
![Page 3: Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.](https://reader036.fdocuments.us/reader036/viewer/2022082414/5697bfe81a28abf838cb627f/html5/thumbnails/3.jpg)
Dr Nicos Rodosthenous 3
Analyze Heritage Tourism
• The fabric of heritage in its tangible form is a non-renewable resource that is always in a state of decline and deterioration.
• Specialist tour operators are now offering special “packages” for the heritage tourist.
• Heritage tourism can also include: historic sites, places, galleries, museums, historical monuments i.e. Pyramids, the Eiffel Tower which retain a high level of popularity among tourists.
05/11/2013
![Page 4: Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.](https://reader036.fdocuments.us/reader036/viewer/2022082414/5697bfe81a28abf838cb627f/html5/thumbnails/4.jpg)
Dr Nicos Rodosthenous 4
Analyze Heritage Tourism
05/11/2013
![Page 5: Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.](https://reader036.fdocuments.us/reader036/viewer/2022082414/5697bfe81a28abf838cb627f/html5/thumbnails/5.jpg)
Dr Nicos Rodosthenous 5
Analyze Heritage Tourism
• 3. Heritage Tourism issues• 3.1 Authenticity: one of the major tourists
attractions to heritage sites is the “real” than replicas.
• Authenticity can be broken into two areas:• 1) relates to the product or object of heritage under
consideration and evaluates its historical accuracy and integrity
• 2) is concerned with ways in which authenticity is discussed and debated in respect of the meaning
05/11/2013
![Page 6: Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.](https://reader036.fdocuments.us/reader036/viewer/2022082414/5697bfe81a28abf838cb627f/html5/thumbnails/6.jpg)
Dr Nicos Rodosthenous 6
Analyze Heritage Tourism
• around heritage.• 3.2 Authenticity of product: site museums, historic
buildings, and heritage sites-the major content of heritage tourism- purport to maintain historically accurate places and objects as evidence of cultural, social and historical characteristics of a place.
• For example, Australia in order to ensure the historical authenticity and integrity of heritage buildings, has drawn the Burra Charter – an agreement with UNESCO- on the best practices
05/11/2013
![Page 7: Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.](https://reader036.fdocuments.us/reader036/viewer/2022082414/5697bfe81a28abf838cb627f/html5/thumbnails/7.jpg)
Dr Nicos Rodosthenous 7
Analyze Heritage Tourism
• for the preservation of historical monuments.• Conservation requires the maintenance of an
appropriate visual setting and that no removal of contents which form part of the cultural heritage significance of the place is permitted, unless it is only for their security and protection.
• 3.3 Authenticity of experience: it relates to the meaning that an object may represent, the messages that it conveys and invites visitors to “step back in time”, to visit another era.
05/11/2013
![Page 8: Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.](https://reader036.fdocuments.us/reader036/viewer/2022082414/5697bfe81a28abf838cb627f/html5/thumbnails/8.jpg)
Dr Nicos Rodosthenous 8
Analyze Heritage Tourism
• What is being sought is an “authentic experience”- a feeling that one can experience the past.
• Perceptions can be shaped and constructed by heritage practices of interpretation.
• Interpretation is increasingly a tool of tourism, attracting new investment into old buildings and transforms heritage tourism into experiential tourism.
• 3.4 Protection, conservation, access and exploitation: Neil Cossons, director of the Science
05/11/2013
![Page 9: Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.](https://reader036.fdocuments.us/reader036/viewer/2022082414/5697bfe81a28abf838cb627f/html5/thumbnails/9.jpg)
Dr Nicos Rodosthenous 9
Analyze Heritage Tourism
• Museum in London, says that heritage has to be treated as more than simply a tourist product.
• The discovery of sites and monuments is reshaping tourism to be more appreciative of heritage and as a mean of educating people.
• The tourist value of a place or site is the only capital than can sustain it when other values (economic use, social and cultural values) have declined, been lost or destroyed.
05/11/2013
![Page 10: Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.](https://reader036.fdocuments.us/reader036/viewer/2022082414/5697bfe81a28abf838cb627f/html5/thumbnails/10.jpg)
Dr Nicos Rodosthenous 10
Analyze Heritage Tourism
• Heritage tourism can be a vehicle for conservation and preservation of heritage.
• It can create interest and appreciation of tourists in heritage and to local residents to protect the place once they realize that the heritage has cultural or historical value.
• 3.5 Value –adding: heritage is created through a number of processes and practices.
• Symbolic, historic, social values are also augmented by an economic value accrued by professional work and the ways in which
05/11/2013
![Page 11: Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.](https://reader036.fdocuments.us/reader036/viewer/2022082414/5697bfe81a28abf838cb627f/html5/thumbnails/11.jpg)
Dr Nicos Rodosthenous 11
Analyze Heritage Tourism
• it is framed, exhibited and presented and the desire of others to see the object and to know its story.
• For example: a shard of pottery has no historical value until professionals have identified, measured and classified it and given it a “story”, a context and a “place” in the past and the history.
• Different contributors in vastly different fields and social areas may produce the values that
05/11/2013
![Page 12: Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.](https://reader036.fdocuments.us/reader036/viewer/2022082414/5697bfe81a28abf838cb627f/html5/thumbnails/12.jpg)
Dr Nicos Rodosthenous 12
Analyze Heritage Tourism
• accrue around heritage.• 4. Management of Heritage Tourism• 4.1 Adherence to conventions, guidelines and
instruments: for example in Australia there is a paper sets out the global and national context informing the development of guidelines for “best practice” for people involved in tourism and heritage places.
• The objective of the proposed guidelines is to achieve a balance between the needs of tourism and the heritage management sector.
05/11/2013
![Page 13: Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.](https://reader036.fdocuments.us/reader036/viewer/2022082414/5697bfe81a28abf838cb627f/html5/thumbnails/13.jpg)
Dr Nicos Rodosthenous 13
Analyze Heritage Tourism
• On one hand the industry looks for sustained profitability, development of markets, reduction of costs and overheads and access to heritage resources to produce a tourist product and satisfy their needs.
• On the other hand the objective of the heritage management is to protect and conserve the natural elements of heritage, to promote awareness and appreciation of heritage for educational and cultural purposes.
05/11/2013
![Page 14: Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.](https://reader036.fdocuments.us/reader036/viewer/2022082414/5697bfe81a28abf838cb627f/html5/thumbnails/14.jpg)
Dr Nicos Rodosthenous 14
Analyze Heritage Tourism
• 4.2 Some guidelines for the heritage tourism are the: Understanding the significance of place Achieving sustainable business practice Investing in people, place and setting Developing active partnership Marketing responsibility Working with local people Offering excellent service Establishing a process of continual improvements
05/11/2013
![Page 15: Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.](https://reader036.fdocuments.us/reader036/viewer/2022082414/5697bfe81a28abf838cb627f/html5/thumbnails/15.jpg)
Dr Nicos Rodosthenous 15
Analyze Heritage Tourism
• 4.3 Some principles for the heritage tourism are the:
• a) Identity image and profile• b) Conservation• c) Community participation • d) Presentation and interpretation• e) Heritage and tourism partnerships• 4.4 Community consultation• Consultation and negotiation with communities 05/11/2013
![Page 16: Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.](https://reader036.fdocuments.us/reader036/viewer/2022082414/5697bfe81a28abf838cb627f/html5/thumbnails/16.jpg)
Dr Nicos Rodosthenous 16
Analyze Heritage Tourism
• stresses the role of the community in heritage tourism and promotes tourism as a vehicle for building capacity for community development.
• Tourism becomes sustainable when communities: Collectively determine what heritage to develop
and share with visitors Maintain quality in the tourism experience Create effective interpretation and tourist facilities Direct tourism travel flow.
05/11/2013
![Page 17: Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.](https://reader036.fdocuments.us/reader036/viewer/2022082414/5697bfe81a28abf838cb627f/html5/thumbnails/17.jpg)
Dr Nicos Rodosthenous 17
Analyze Heritage Tourism
Dedicate appropriate tourism revenue to care for resources
Plan and maintain attractive overall environments. 4.5 Addressing vandalism and misuse Heritage tourism can also expose heritage and
make it more vulnerable to deliberate acts of vandalism.
On the other hand, heritage tourism can also be a vehicle for lessening the threat of vandalism
05/11/2013
![Page 18: Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.](https://reader036.fdocuments.us/reader036/viewer/2022082414/5697bfe81a28abf838cb627f/html5/thumbnails/18.jpg)
18
Analyze Heritage Tourism
• with public education and site-specific management for control of vandalism.
• The strongest defense against vandalism is a sense of community ownership in heritage.
• 4.6 Addressing overuse• Limiting or avoiding damage from visitor impacts
and overcrowding also requires a managed approach informed by research into the impacts and carrying capacity as well as into visitor behavior.
05/11/2013 Dr Nicos Rodosthenous
![Page 19: Special Interest Tourism Nicos Rodosthenous PhD 05/11/2013 5 05/11/20131Dr Nicos Rodosthenous.](https://reader036.fdocuments.us/reader036/viewer/2022082414/5697bfe81a28abf838cb627f/html5/thumbnails/19.jpg)
Dr Nicos Rodosthenous 19
Analyze Heritage Tourism
• Management plans for joint management and/or for site interpretation can contribute to the maintenance of heritage values.
• For example, limiting hours of access, building boardwalks, charging entrance fees or reduce excessive levels of visitors in certain periods.
• The challenge is to ensure that in the transformation from heritage site to tourist sight, the natural attributes of heritage are not affected and the heritage values are neither lost or distorted.
05/11/2013