Special Advertising Section ASQ’S QUALITY RESOURCE...

Let this directory help you navigate your product and service options.When investing in your organization’s quality program, it’s

essential that you come prepared with a good plan. In this

guide, you’ll be off on the right foot in selecting suppliers and

providers of the best the market has to offer in the categories

of certification, education, Six Sigma, software and much more.

ASQ’S QUALITY

RESOURCE GUIDE

53October 2014 • QP

New Core Tool Launched! SERVICE PRODUCTION

PART APPROVAL PROCESS (SERVICE PPAP)

Are you a service part provider to GM, Ford, or Chrysler? Make your life easier by getting the manual that’s geared towards your business: The new AIAG Service Production Part Approval Process (PPAP) Manual.

Built from the OEM required PPAP Core Tool, Service PPAP streamlines the process for those who produce service parts – but not necessarily production parts – and understand service unique OEM PPAP requirements for low volume parts.

Show your customers that you have the knowledge to consistently produce product that meet quality and engineering requirements. Get your copy of the Service PPAP manual today! www.aiag.org/ServicePPAP

Special Advertising Section

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54 QP • www.qualityprogress.com

Company Contact Information


ASQ’S QUALITY RESOURCE GUIDE

AIAG 26200 Lahser Road, Suite 200 Southfield, MI 48033 Phone: 248-358-3003 www.aiag.org

AIAG is where OEMs, suppliers and academia work collaboratively to decrease costs and complexity from the supply chain via global standards development and harmonized business practices.

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American Association for Laboratory Accreditation (A2LA) 5301 Buckeystown Pike, Suite 350 Frederick, MD 21704 Phone: 240-575-7499 www.a2la.org

A2LA offers accreditation to and training on ISO/IEC 17025, ISO/IEC 17020, ISO Guide 34, ISO/IEC 17065, ISO/IEC 17043 and ISO 15189.

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ANSI-ASQ National Accredition Board 600 N. Plankinton Avenue, Suite 300 Milwaukee, WI 53203 Phone: 800-606-5394 www.anab.org

Providing accreditation to ISO and industry standards for management systems; calibration, test and forensic laboratories; inspections bodies; PT providers; RMPs; police forensic agencies; and medical examiners. Other: accreditation.

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AQS Management Systems 2167 Northdale Boulevard NW Minneapolis, MN 55433 Phone: 763-746-0505 www.aqsperformance.com

AQS Management Systems provides ISO training, coaching and project assistance in support of the organizational improvement and implementation of international management system standards.

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AQS Management Systems, Inc.Your Management Systems Solutions Provider

ISO 9001 | ISO 14001 | ISO 13485 | TS 16949 | ISO 50001OHS 18001 | AS9100 | AS9110 | ISO 22000 | ISO/TS 29001

AQS Management Systems, Inc. provides ISO training, coaching, and project assistance in support of organizational improvement and implementation of international management

system standards. Our primary focus is to provide cost-effective advice and support to organizations who intend to use their completed management system to generate profit and reduce risks for their organization.

AQS Management Systems, Inc.1 9 8 9 – 2 0 1 3

For more information or for additional offerings…Call 763-746-0505 or 1-800-633-2588 or email: [email protected]

w w w. a q s p e r f o r m a n c e . c o m

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ASQ 600 N. Plankinton Avenue Milwaukee, WI 53201-3005 Phone: 414-272-8575 www.asq.org

ASQ’s training and education gives you and your organization the best tools to succeed. Its diverse range of learning topics and delivery methods are second to none. Continue your path toward success with ASQ training. Discover a broad range of course offerings from classroom-based learning to Web-based learning. Other: standards.

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BMGI 1200 17th Street, Suite 180 Denver, CO 80202 Phone: 303-827-0010 www.bmgi.com and www.bmgi.org

BMGI is an operational strategy consulting firm that provides people-driven solutions to help organizations build their problem-solving capabilities, improve operations and grow their business.

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BSI America Inc. 12950 Worldgate Drive, Suite 800 Herndon, VA 20170 Phone: 800-862-4977 www.bsiamerica.com

BSI imbeds excellence in organizations through our comprehensive business improvement solution of training, assessment services and EntropyTM, our cutting-edge management system software solution.

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Bureau Veritas Certification 390 Benmar Drive, Suite 100 Houston, TX 77060 Phone: 800-937-9311 www.us.bureauveritas.com/bvc

Founded in 1828, Bureau Veritas is a global leader in certification and verification, helping clients meet challenges in quality, safety, environmental and social responsibility.

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� e Quality Management System of: IBS America, Inc.has been assessed and approved byNational Quality Assurance, U.S.A.,against the provisions of:ISO 9001: 2008

IBS, a Siemens Business, offers the most comprehensive QMS and Compliance solutions available. Leverage “a single source of truth” from design through manufacturing and warranty.

Contact IBS today to see how QMS does more!+1(781)-862-9002 | [email protected]

INDUSTRY LEADER FOR ENTERPRISE-WIDE SOLUTIONS

Why IBS...?...integrate all of your quaity and compliance initiatives, drive e� ciency, lower cost of quality and eliminate inconsistencies across the organization

• Intelligent Process Control• High-End MES• Lean Management Optimization• Increasing Quality, Securing Margins• The Quality Benchmark for Large & Mid-Market Companies• Solution for Quality Management for Laboratories• Complete Traceability along the Entire Product Life Cycle• Minimize Risks, Increase Goodwill• Modern Technology Supports Process Reliability• Well-Prepared for the Worst Case Scenario• Acting in Accordance with Laws, Standards & Guidelines• Corporate Governance - Support for Risk Management

ONE TECHNOLOGY PARTNER — ONE SEAMLESS FRAMEWORK

“A SINGLE SOURCE OF TRUTH” “A SINGLE SOURCE OF TRUTH” “A SINGLE SOURCE OF TRUTH”

� e Quality Management System of: IBS America, Inc.has been assessed and approved byNational Quality Assurance, U.S.A.,against the provisions of:

IBS, a Siemens Business, offers the most comprehensive QMS and Compliance solutions available. Leverage “a single source of truth” from design through manufacturing and warranty.

Contact IBS today to see how QMS does more!+1(781)-862-9002 | [email protected]

Why IBS...?...integrate all of your quaity and compliance initiatives, drive e� ciency, lower cost of quality and eliminate inconsistencies across the organization

ONE TECHNOLOGY PARTNER — ONE SEAMLESS FRAMEWORK

Outliers don’tscare me.

Fearless Data AnalysisAnalyzing data is easy with Minitab Statistical Software. A built-in Assistant guides you through the entire process, from picking the right tool to performing your analysis and interpreting your results. You know your business. Minitab provides the confidence you need to improve it.

w w w. m i n i t a b . c o m

FearlessOutliers_6.875x4.875.indd 1 25.04.2014 15:41:53

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ComplianceLogix, LLC P.O. Box 410422 Cambridge, MA 02141 Phone: 617-575-9259 www.compliancelogix.com

ComplianceLogix provides effective regulatory compliance training and quality assurance consulting services from industry-experienced professionals. Services include GCP, GLP, GMP audits and online compliance training.

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DataNet Quality Systems 29200 Northwestern Highway, Suite 350 Southfield, MI 48034 Phone: 866-4WINSPC www.winspc.com

DataNet Quality Systems delivers real-time quality control software that empowers manufacturers to make the highest-quality product for the lowest-possible cost.

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EMNS Inc. (Global Supplier Quality Assurance - GSQA) Phone: 866-438-4772 www.gsqa.com

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EtQ Inc. 399 Conklin Street, Suite 208 Farmingdale, NY 11735 Phone: 516-293-0949 www.etq.com

EtQ is the leading enterprise for quality and compliance management software for identifying, mitigating and preventing high-risk events through integration, automation and collaboration.

Excellence Through Quality

X

IBS America Inc. 24 Hartwell Avenue Lexington, MA 02421 Phone: 781-862-9002 www.ibs-us.com

IBS, a Siemens business, provides global enterprise- class quality management applications for compliance and manufacturing quality requirements, extending from document control, risk management, CAPA, EH&S, FMEA, APQP, inspection plans, SPC and supplier assessments.

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LaVezzi Tru-Pos™ Locators are the single most accurate way to determine the true position of tapped holes. Per ANSI Y14.5M measurement requirements, these highly accurate gages precisely reference the pitch diameter to determine the location of tapped holes—and get it right every time. With over 300 sizes and styles in stock, and customized configurations available, Tru-Pos Locators are an essential complement for all coordinate measuring machines.

Increase precision and throughput with your CMM by using Tru-Pos threaded hole gages.

Learn more www.lavezzi.com

800.323.1772

when measuring threaded hole

locations.

Don’t cut corners

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InfinityQS 12601 Fair Lakes Circle, Suite 250 Fairfax, VA 22033 Phone: 703-961-0200 www.infinityqs.com

InfinityQS is the global authority in manufacturing intelligence (MI) and enterprise quality, delivering real-time visibility and actionable insight on the shop floor, across the enterprise and throughout the supply chain.

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Inmar Inc. 635 Vine Street Winston-Salem, NC 27101 Phone: 866-440-6917 www.inmar.com

Inmar provides a full-service recall management program that includes mock recalls, notification product retrieval, final disposition and web-based regularity reporting. With new legislation and increased scrutiny on product safety, manufacturers need to be prepared. Inmar is your end-to-end recall expert.

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Intelex Technologies 905 King Street West, Suite 600 Toronto, ON, M6K 1G9 Phone: 416-599-6009 www.intelex.com

Intelex Technologies has been providing software systems for quality, environmental, health and safety, and business performance since 1992. Our web-based software allows for unprecedented flexibility for managing, tracking and reporting on essential corporate information.

X

Kent State University 204 Schwartz Center Kent, OH 44242 Phone: 330-672-8698 www.kent.edu/leansixsigma

Kent State University provides lean and Six Sigma training and process improvement consulting services to meet your continuous improvement objectives. Explore the options at www.kent.edu/leansixsigma.

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Software solutions for achieving your quality goals.

SPCSoftware

GageManagement

Software

Visit us at www.pqsystems.com or call us at 800-777-3020 for more information.

Proof of quality.™

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Key Performance/Florida Atlantic University 1004 Brooks Lane Delray Beach, FL 33483 Phone: 951-775-9150 www.keyperformance.com or www.fausixsigma.com

By combining the resources of a top-quality university with the knowledge and experience of Key Performance, we set the stage for an outstanding learning experience.

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Laboratory Testing Inc. Phone: 800-219-9095 www.labtesting.com

X X

LaVezzi Precision Inc. 999 Regency Drive Glendale Heights, IL 60139 Phone: 630-582-1230 www.lavezzitrupos.com

Tru-Pos locators provide the most accurate method for determining the true position of tapped holes. Over 300 sizes in stock and customized sizes available.

X

Lean & Mean Business Systems Phone: 415-305-4533 www.theleanmachine.com

X

Lestie & Associates Phone: 937-360-9592 www.lestiecarey.com

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Master Metrology Inc. 1041 Cromwell Bridge Road Towson, MD 21286 Phone: 410-337-0687 www.mastermetrology.com

Master Metrology offers single-source calibration services: threads, rings, plugs, mics, blocks, electronics and more. Our comprehensive outsourcing solutions include: ISO cGMP, WCM-compliant programs. Great prices, fast turnaround and fully accredited.

X X X


IS YOUR QUALITY CONTROL

SOLUTION READY TO MEET

TODAY’S CHALLENGES?

Enterprise Quality PortalThe modular Predisys suite features a richset of powerful applications, including: • Advanced SPC • Quality Data Analytics • Real Time Data Collection • Centralized Data Management • Batch History Records

Empower Your UsersPredisys Analytical Suite is the world’s most intuitive and easy-to-use Quality Control solution. It provides instant access to the information needed to understand, improve and control any process.

Impress Your IT DepartmentThe powerful and IT-friendly solution for• Microsoft Windows• Microsoft SharePoint• Microsoft Reporting Services• Microsoft Office

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ASQ 1/2 pg Ad_Layout 1 8/8/13 12:03 PM Page 1

Global Quality Control & Engineering Solutions

proqc.com

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Minitab Inc. 1829 Pine Hall Road State College, PA 16801 Phone: 800-448-3555 www.minitab.com

Minitab® Statistical Software, Quality Trainer by Minitab®, Qeystone® and Quality Companion by Minitab® provide a complete solution for quality improvement projects. Learn more at www.minitab.com.

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National Quality Assurance USA 4 Post Office Square Acton, MA 01720 Phone: 800-649-5289 www.nqa-usa.com

Ready to transition to ISO 9001:2015? As one of the largest and most respected ISO registrars in the world, NQA can help.

X X X

NC State Lean Six Sigma 1000 Main Campus Drive, Campus Box 8301 Raleigh, NC 27695 Phone: 919-515-0236 www.tx.ncsu.edu/sixsigma

NC State offers public and custom on-site lean Six Sigma training, including Executive, Champion, Yellow Belt, Green Belt, Black Belt and Master Black Belt courses. Certification is available.

Sixigma

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Performance Review Institute Registrar 161 Thorn Hill Road Warrendale, PA 15086 Phone: 724-772-1616 www.priregistrar.org

PRI Registrar is a not-for-profit registrar offering certifications in ISO 9001, ISO 14001, AS9100, AS9110, AS9120 and OHSAS 18001 compliance audits.

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PQ Systems Inc. 210 B East Spring Valley Road Dayton, OH 45458 Phone: 800-777-3020 www.pqsystems.com

PQ Systems provides quality control software and training to help organizations demonstrate proof of their quality performance. Our software solutions include SQCpack®, CHARTrunner® Lean and GAGEpack®.

PQ Systems

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Predisys Inc. 300 Brickstone Square, Suite 201 Andover, MA 01810 Phone: 978-662-5213 www.predisys.com

Predisys is the leading provider of enterprise-class advanced SPC, quality data analytics and manufacturing business intelligence software for the user-friendly and intuitive Microsoft SharePoint and Office platform.

X X X X X X X X X

Pro QC International 774 Ridgeview Drive McHenry, IL 60050 Phone: 813-428-3272 www.proqc.com

Pro QC delivers QC and engineering services worldwide. Whether we’re testing products, auditing suppliers or inspecting shipments, our skilled team reduces quality risks and cost.

X X X X X

QI Macros SPC Software for Excel 2696 S. Colorado Boulevard, Suite 555 Denver, CO 80222 Phone: 888-468-1537 www.qimacros.com

You don’t have to be a statistician to start getting immediate results with the QI Macros for Excel! Free 30-day trial: PC or Mac.

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Education Designer JP Russell

www.QualityWBT.orgtoll free and fax: 888

Offering online courses inAuditing Root Cause AnalysisStandard FamiliarizationQuality ToolsFMEA

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QiSOFT 2 East Bryan Street, Suite 1515 Savannah, GA 31401 Phone: 912-790-7990 www.qisoft.com

Working with manufacturers worldwide to drive improvements in quality, QiSOFT’s real-time maunufacturing intellegence software transforms data into critical insight for sustainable process and product excellence.

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Quality America Inc. Phone: 520-722-6154, x115 www.qualityamerica.com

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The Quality Group Inc. 5825 Glenridge Drive, #3-101 Atlanta, GA 30328 Phone: 404-843-9525 www.thequalitygroup.net

Since 1992, TQG has been the leader in blended learning for process improvement (PI). Organizations worldwide utilize our learning systems to deliver best-in-class PI/lean Six Sigma training.


Quality Institute of America (QIA) 8951 Ruthby Street, Suite 12 Houston, TX 77061 Phone: 281-335-7979 www.qisssoftware.com

We provide all QMS services: consulting, training, auditing and comprehensive quality management software (QISS). QISS automates compliance with ISO, AS, API and other standards.

X X X X X X X X X X

QualityWBT Center for Education 14 Bald Eagle Road Lake Wylie, SC 29710 Phone: 888-737-4488 www.qualitywbt.org

Since 2000, QualityWBT has been providing courses in auditing, standards familiarization, quality tools, root cause analysis and FMEA. Educational designer: J.P. Russell.

X X X X X X X

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QualiWare 200 Business Park Drive Armonk, NY 10504 Phone: 914-730-7097 www.qualiware.com

QualiWare enables positive change by providing tools and methods that ensure coherency, consensus and consistency. Our comprehensive modeling and quality management solutions ensure real and lasting business improvements.

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SigmaXL 305 King Street, Suite 503 Kitchner, ON N2G 1B9 Canada Phone: 888-744-6295 www.sigmaxl.com

SigmaXL + Excel = easy statistical and graphical analysis. SigmaXL and DiscoverSim are cost-effective, powerful, user-friendly and ideal for lean Six Sigma training! Free 30-day trial.

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Smarter Solutions Inc. Phone: 512-918-0280 www.smartersolutions.com

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The Standards Stores 540 Lake Street, Suite #14 Excelsior, MN 55331 Phone: 877-942-6572 www.standards-stores.com/standards-we-cover.aspx

We provide tools to reach and maintain ISO and related standards certification. These include classes and training materials, sample quality documentation templates and registrar-selection tools.


StatPoint Technologies Inc. 560 Broadview Avenue, Suite 201 Warrenton, VA 20186 Phone: 540-428-0084 www.statgraphics.com

New! Our Statgraphics Centurion XVII statistical software continues a 32-year history of vision, innovation and reliability. We offer proven leadership in quality improvement and informed decision making.

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statgraphics

DataVisualization

ExploratoryData Analysis

SixSigma

Regression

ANOVA Time SeriesForecasting Multivariate

Methods

PredictiveAnalytics

Design of Experiments

Statistical Process

Control

a product of

XVIInew views, new insight

SUCCESS COMES STANDARD…see for yourself. Get a free 30 day trial copy at www.statgraphics.com

statgraphics.com

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Dell Software, makers of Statistica 2300 East 14th Street Tulsa, OK 74104 Phone: 918-749-1119 http://software.dell.com/products/statistica/

Easily optimize processes, yields, safety and product tracing with Dell Statistica (formerly StatSoft). This advanced, yet simple-to-use, predictive analytics platform supports QbD and PAT initiatives and helps prevent recalls and equipment failures.

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Sunday Business Systems 1160 Creekwood Drive San Jose, CA 95129 Phone: 408-217-9680 www.sundaybizsys.com

Sunday Business Systems provides cost-effective software solutions to achieve compliance to quality standards such as ISO 9001, AS 9100, TS 16949 and ISO 13485.

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Sustaining Edge Solutions Inc. 8055 N. High Branch Drive Tucson, AZ 85743 Phone: 888-572-9642 www.sustainingedge.com

Since 2002, Sustaining Edge Solutions has been providing complete systems that enhance operational and customer satisfaction through process improvement, cost reduction and waste elimination. Other: kaizen events.

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Title21 Software 7031 Koll Center Parkway, Suite 110 Pleasanton, CA 94566 Phone: 925-484-2121 www.title21software.com

Title21 Health Solutions provides integrated electronic solutions that automate and streamline the critical processes of healthcare and life science organizations—delivering operational efficiency, reducing cost and improving quality.

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USC Consulting Group Phone: 800-888-8872 www.usccg.com

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VERSE Solutions 399 Conklin Street, Suite 208 Farmingdale, NY 11735 Phone: 516-293-0949 www.versesolutions.com

VERSE provides key quality processes such as document control, corrective action, audits, training and risk management—all in a dedicated cloud environment.

versesolutions

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