Spanish Call Center Services
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Transcript of Spanish Call Center Services
Ref:http://ahaa.org/default.asp?contentID=161http://www.callcentertimes.com/Home/tabid/37/ctl/NewsArticle/mid/395/CategoryID/1/NewsID/430/Default.aspxhttp://articles.chicagotribune.com/2013-04-12/classified/sc-cons-0411-umberger-20130412_1_housing-wheel-first-time-buyers-affordabilityhttp://www.forbes.com/sites/marcellefischler/2012/05/31/american-dream-hispanic-home-buyers-on-the-rise/http://www.hispanicbusiness.com/branded/2012/autos/auto_overview.asp
http://www.listenupespanol.com/call-center-services/
Spanish Language Market Statistics
Georgia -$15 Billion
New Mexico - $18 Million
Florida - $102 Million
Colorado - $21 Million
Arizona - $31 Million
New Jersey - $37 Million
Illinois - $43 Million
New York - $76 Million
Texas - $175 Million
California - $253 Million
Hispanic's Most Purchased Grocery Items
10 States with the Largest Hispanic Markets
Hispanic households spend most of their income on food, housing,
utilities, transportation, telephone services, men’s and boys’ clothing, children’s clothing, and footwear.
HispanicPurchasing
Power Growth:
$212 Billion
$489 Billion
$978 Billion
$1.2 Trillion
$1.5 Trillion
As of 2011, the Spanish-speaking population in the United States is 52 million. Arizona, California, Colorado, Florida, Illinois, New Jersey, New York and Texas are the 8 states in the U.S. that are home to 1 million or more Spanish-speaking
residents. The Spanish-speaking population in the U.S. is expected to reach 132.8 million by 2050.
68% of Hispanics are more likelyto consider buying a housecompared to 57% of all Americans
$3.3billion
Hispanic women spent on shoesfrom June 2013 to May 2013
4.4Million
The National Association ofHispanic Real EstateProfessionals reported thatHispanic homeowners havegrown from 4.24 million in2000 to 6.69 million in 2012.
First Quarter
2012
Latinos in the U.S.accounted for $2.2 billion
of total e-commerce purchasesacross the country.
First Half
2012
the Hispanic contribution tovehicle sales in the U.S.
reached more than $13 billion.
Dairy, Ice Cream - 27%Bread - 23%Fresh food prepared on site - 19%Grocery foods - 18%Perishable groceries - 13%Singled-served pre-packaged food - 11%
What is the size and scope of the spanish language market? What types and goods and services are most sought after? Here are some market statistics.
Spanish call center services