Spanish Call Center Services

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Ref: http://ahaa.org/default.asp?contentID=161 http://www.callcentertimes.com/Home/tabid/37/ctl/NewsArticle/mid/395/CategoryID/1/NewsID/430/Default.aspx http://articles.chicagotribune.com/2013-04-12/classified/sc-cons-0411-umberger-20130412_1_housing-wheel-first-time-buyers-affordability http://www.forbes.com/sites/marcellefischler/2012/05/31/american-dream-hispanic-home-buyers-on-the-rise/ http://www.hispanicbusiness.com/branded/2012/autos/auto_overview.asp http://www.listenupespanol.com/call-center-services/ Spanish Language Market Statistics Georgia -$15 Billion New Mexico - $18 Million Florida - $102 Million Colorado - $21 Million Arizona - $31 Million New Jersey - $37 Million Illinois - $43 Million New York - $76 Million Texas - $175 Million California - $253 Million Hispanic's Most Purchased Grocery Items 10 States with the Largest Hispanic Markets Hispanic households spend most of their income on food, housing, utilities, transportation, telephone services, men’s and boys’ clothing, children’s clothing, and footwear. Hispanic Purchasing Power Growth: $212 Billion $489 Billion $978 Billion $1.2 Trillion $1.5 Trillion As of 2011, the Spanish-speaking population in the United States is 52 million. Arizona, California, Colorado, Florida, Illinois, New Jersey, New York and Texas are the 8 states in the U.S. that are home to 1 million or more Spanish-speaking residents. The Spanish-speaking population in the U.S. is expected to reach 132.8 million by 2050. 68% of Hispanics are more likely to consider buying a house compared to 57% of all Americans $3.3 billion Hispanic women spent on shoes from June 2013 to May 2013 4.4 Million The National Association of Hispanic Real Estate Professionals reported that Hispanic homeowners have grown from 4.24 million in 2000 to 6.69 million in 2012. First Quarter 2012 Latinos in the U.S. accounted for $2.2 billion of total e-commerce purchases across the country. First Half 2012 the Hispanic contribution to vehicle sales in the U.S. reached more than $13 billion. Dairy, Ice Cream - 27% Bread - 23% Fresh food prepared on site - 19% Grocery foods - 18% Perishable groceries - 13% Singled-served pre-packaged food - 11%

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Spanish Call Center Services

Transcript of Spanish Call Center Services

Page 1: Spanish Call Center Services

Ref:http://ahaa.org/default.asp?contentID=161http://www.callcentertimes.com/Home/tabid/37/ctl/NewsArticle/mid/395/CategoryID/1/NewsID/430/Default.aspxhttp://articles.chicagotribune.com/2013-04-12/classified/sc-cons-0411-umberger-20130412_1_housing-wheel-first-time-buyers-affordabilityhttp://www.forbes.com/sites/marcellefischler/2012/05/31/american-dream-hispanic-home-buyers-on-the-rise/http://www.hispanicbusiness.com/branded/2012/autos/auto_overview.asp

http://www.listenupespanol.com/call-center-services/

Spanish Language Market Statistics

Georgia -$15 Billion

New Mexico - $18 Million

Florida - $102 Million

Colorado - $21 Million

Arizona - $31 Million

New Jersey - $37 Million

Illinois - $43 Million

New York - $76 Million

Texas - $175 Million

California - $253 Million

Hispanic's Most Purchased Grocery Items

10 States with the Largest Hispanic Markets

Hispanic households spend most of their income on food, housing,

utilities, transportation, telephone services, men’s and boys’ clothing, children’s clothing, and footwear.

HispanicPurchasing

Power Growth:

$212 Billion

$489 Billion

$978 Billion

$1.2 Trillion

$1.5 Trillion

As of 2011, the Spanish-speaking population in the United States is 52 million. Arizona, California, Colorado, Florida, Illinois, New Jersey, New York and Texas are the 8 states in the U.S. that are home to 1 million or more Spanish-speaking

residents. The Spanish-speaking population in the U.S. is expected to reach 132.8 million by 2050.

68% of Hispanics are more likelyto consider buying a housecompared to 57% of all Americans

$3.3billion

Hispanic women spent on shoesfrom June 2013 to May 2013

4.4Million

The National Association ofHispanic Real EstateProfessionals reported thatHispanic homeowners havegrown from 4.24 million in2000 to 6.69 million in 2012.

First Quarter

2012

Latinos in the U.S.accounted for $2.2 billion

of total e-commerce purchasesacross the country.

First Half

2012

the Hispanic contribution tovehicle sales in the U.S.

reached more than $13 billion.

Dairy, Ice Cream - 27%Bread - 23%Fresh food prepared on site - 19%Grocery foods - 18%Perishable groceries - 13%Singled-served pre-packaged food - 11%

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What is the size and scope of the spanish language market? What types and goods and services are most sought after? Here are some market statistics.

Spanish call center services