Spa Life InternationalLook InsideUK

ConferenceProgramme

2018

Registration: 08:00 – 09:00

Welcome & Introductions 09:00 – 09:15

Supplier Showcase 09:15 – 10:15Keynote 1: 10:15 – 11:15

Networking Break : 11:15 – 11:45

Session 1: 11:45 – 12:30

Networking Lunch 12:30 – 13:45

Session 2: 13:45 – 14:20Session 3: 14:20 – 15:05

Coffee Break 15:05 – 15:15

Keynote 2: 15:15 – 16:00

EXPO & Networking: 16:00 – 17:00Event Close: 17:00

“When you talk, you only repeat what you already

know. When you listen you may learn something

new”Dalai Lama

“What we learn with pleasure, we never forget”.Alfred Mercer

“Education is for improving the lives of others and

for leaving your community and the world better

than you found it”Marian Wright-Edelman

Conference Programme:

Hilton Birmingham Metropole Hotel Wednesday 14th November 2018

Itinerary

KEYNOTE 1: Patrick Holford

Six Secrets of 100% Health

Patrick Holford, BSc, DipION, FBANT, NTCRP, is a leading spokesman on nutrition and founder of the Institute for Optimum Nutrition. He is the author of 37 books, translated into over 30 languages, including Ten Secrets of 100% Healthy People.

This keynote session will deliver the advice you need if you want to turn your life around so that you leap out of bed raring to go; or look good, feel fantastic, never get sick and achieve levels of health and energy most people only dream of.

Spa Life International (UK) Convention 2018 – KEYNOTE SPEAKERS

www.spa-life.co.uk

KEYNOTE 2: Jules Mitchell

(How to) Re-wire for Wellness

Jules Mitchell is a truly mischievous genius. A Speaker, Author, Trainer, Coach and a trailblazer in her field.

Jules synthesises the latest neuroscience, positive psychology, behavioural science and mindfulness into a simple language that people can easily understand.

She will share this knowledge in a fun, high-energy, interactive presentation to deliver tools and techniques you can implement into your daily routine to improve your wellness and happiness.

The Retail Conundrum (and how to solve it)

Customers want to spend their money - FACT! So why is that, even though we've had the training, we know that retail can improve our profits and yet, as an industry, we still perform so poorly in this area?

Jaclyn Hughes is an exceptional speaker having presented at the CIDESCO World Conference and the ISPA conference in LA and is fascinated by the way our brains respond in a specific way to stimuli (questions) and situations to help us make decisions. Understanding these simple facts can help you spa solve the retail conundrum.

Spa Life International (UK) Convention 2018 – SESSION PRESENTERS

www.spa-life.co.uk

Extraordinary leadership by ordinary people

Davinia Swanston is a Management Consultant with over 20 years’ experience specialising in Leadership Development initiatives.

This impactful, dynamic and jargon-free session will demystify the leadership challenges ahead and set you on the path to drive positive change in your business.

Workplace Wellness

Nigel Franklyn, known as "the Spa Whisperer“, is an international spa consultant working for luxury hotels and spas.

In this presentation he will share his observations on international trends in workplace wellness and what he describes as a shift toward 'transformative wellness' which involves a move away from treating toward healing.

Data-driven success

There’s an old adage that says ‘ If it can’t be measured, it can’t be managed!’ This session will look at the importance of data from a consumer and industry perspective.

The presentations from Good Spa Guide and Spa Life International will provide useful insights into consumer attitudes to spa and identify key industry metrics and how to use these for benchmarking and driving the success of your business.

How to use video on web and social to maximise engagement and ROI

In this digital age, video is no longer just an option, it's a necessity to create rapport and differentiate your business from competitors.

Neil Davidson has developed strategies and produced video for many of the UK's leading companies and thousands of SME's and in this session will show you how video can be a quick, simple and cost-effective medium that can increase engagement with your brand and explore some quick wins and styles of video that optimise value.

www.spa-life.co.uk

How to get customers to fall in love with your brand

Accurately defining your target audience is crucial to matching your brand message to your customer profile.

Who do YOU think your customers are? What is their lifestyle? What are their interests?

In this session, Nadya Birca will provide Top Tips and visual examples of how a strong message can impact on a qualified audience.

Spa Life International (UK) Convention 2018 – SESSION PRESENTERS