Southhaven Aged Care...Choosing a Home Your guide to aged care The best way to choose a Home is to...

SouthhavenAged Care11 Queensbury Rd, Padstow Heights

Pastoral care24-hour care Respite care| |

1800 246 637 chomes.com.au

WHY CHOOSE US?

Other features of Southhaven include:

Outstanding 24-hour nursing care

New cafe with deck looking out to the bush

Bush views on the banks of Salt Pan Creek

Freshly prepared meals

TVs in every room

Lounges with entertainment units

Hair salon

Activity rooms

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NEXT STEP... Book a tourCall 1800 246 637 and our Resident Service Officer will be happy to take you or your loved ones on a tour of our Home, including available rooms.

ROOMSWe offer comfortable private rooms with tasteful furnishings, ensuites and TVs, along with companion rooms for couples and friends.

Experienced team of nursing, lifestyle and allied health staff

Dedicated Pastoral Carers so someone can be with your loved one when you cannot

Comfortable living environments

Social and activities programs including bus trips, games and special events

Specialised dementia care

We get to know our residents, including their food, comfort and entertainment preferences

Respite care

Southhaven Aged Care (Division of Christadelphian Homes Limited - Registered Charitable Organisation)

11 Queensbury Road, Padstow Heights NSW 2211 • A.B.N. 60 960 501 367 Treetops - Tel: (02) 9782-6010 Fax: (02) 9782-6011 Riverside - Tel: (02) 9782-6030 Fax: (02) 9782-6031

www.chomes.com.au

Thank you for your recent enquiry regarding care options and services provided at Southhaven Aged Care.

Finding the right solutions for your loved one can be confusing. We hope that this information describing the many features and services available at this sought after Home will assist you and your family in your decision making.

Southhaven is owned and professionally managed by Christadelphian Homes Limited, a not-for-profit organisation which has been serving the community for more than 70 years.

Southhaven is nestled in bushland on the banks of Saltpan Creek, Padstow Heights. This beautiful natural setting creates a quiet living environment away from the noise of the suburbs

Residents enjoy the many and varied bus outings which are available to them

We offer a flexible range of room prices (Refundable Accommodation Deposit) ranging from $225,000- $400,000 and/or Daily Accommodation Payments to suit most financial arrangements. Respite may also be offered.

As a follow up, I will contact you in the next few days to answer any questions you might have and if you are interested, arrange an appointment so you can see Southhaven Aged Care. This would also be a good opportunity to meet some of our residents and gain an understanding of facility life, while being personally guided through our Home.

You might like to visit our website for further information www.chomes.com.au

I am looking forward to being of service to you.

Kind Regards,

Sharron WilliamsAdministration(02) 9782 6010

http://www.chomes.com.au/

Your guide to aged care

1800 246 637 | chomes.com.au

We understand the decision to move yourself or a loved one into an aged care Home can be difficult. We aim to make the transition as smooth as possible.

We hope the information contained in this booklet helps you better understand the aged care process.

It often helps to speak with an aged care expert over the phone or face-to-face, so please don’t hesitate to contact us with any questions you may have about us or the aged care process in general.


Where to start?

What is an ACAT?If you are considering moving yourself or a loved one into an aged care Home you first need an assessment with a member of an Aged Care Assessment Team (ACAT).

ACAT members are usually doctors, nurses, social workers or other health professionals based at a local hospital or community health provider.

ACAT assessments are free, as they are funded by the Australian Government to determine if a person is eligible for government-subsidised aged care services.

The ACAT members will visit you or your loved one at home or hospital and ask questions about how well they are managing day-to-day living, and provide information about options for your future.

To find your local ACAT call 1800 200 422 or visit myagedcare.gov.au.

After completing the ACAT assessment you will receive a letter to let you know if you have been approved as eligible for Australian Government subsidised aged care services. The letter will tell you what type of services you are eligible for and approved to receive, and the reasons why.

You should keep a copy of your letter for organisations such as Christadelphian Aged Care to confirm that you are eligible to receive Australian Government subsidised aged care services.

Choosing a Home


The best way to choose a Home is to go on a tour and see for yourself first-hand how it is run.

Important things to take note of during the tour include:

• Cleanliness and smells• How engaged the residents are in activities• If the residents look happy and cared for• If there is a volunteer or Pastoral Care program• If there are bus outings and an active social program• If there is a secure dementia area• If the staff are friendly and helpful• If there is a positive atmosphere among the residents and staff

To book a tour at any of Christadelphian Aged Care’s Homes please call 1800 246 637 or email [email protected].

Ashburn House, Gladesville

Residents who enter aged care in Australia are required to pay:

+ care fees+ accommodation fees+ optional extras

Depending on the resident’s financial circumstances they may be eligible for Government assistance towards their costs.

Care feesThese fees are determined by the Government and cover the cost of nursing care, meals and housekeeping services.

They include:

What are the costs?

Basic daily fee

This is 85% of the pension, currently:

$51.63

Means tested care fee

This is an additional daily care fee

based on a resident’s assets

and income.

+

The Means Tested Care Fee is indexed and capped annually ($27,754.52), and over the lifetime of a resident ($66,610.90)*.

*Correct to December 31, 2019

*


Accommodation fees

This will differ depending on the type of room you choose. Prices are usually advertised on an aged care organisation’s website.

You can pay in three different ways:

1. A Refundable Accommodation Deposit (RAD)This is a lump sum, and the balance is refunded when the resident

leaves our care, minus any agreed deductions

Eg. $300,000The lump sum is completely negotiable.

2. A Daily Accommodation Payment (DAP)Instead of paying a lump sum you can pay a daily fee

based on the RAD, charged at the Maximum Permissible Interest Rate

(currently 4.98%)

Eg. $300,000 x 4.98% / 365 = $40.93 per day**

3. Any combination of bothPay part Refundable Accommodation Deposit

and part Daily Accommodation Payment

Eg. Half of $300,000 + $150,000 x 4.98% / 365 = $20.47 per day**

*The MPIR is updated quarterly. Correct as of 1 October 2019 - 31 December 2019.** The Daily Accommodation Payment is charged from the Date of Entry, and will be charged until the Refundable Accommodation Deposit is paid (if Option 1 is the chosen method of payment).


Optional extras

Depending on the Home the resident may have to pay extra for services such as telephone, internet, hair appointments and allied health services such as dental, podiatry etc.

Extra Services

Some Homes offer Extra Service places, for people seeking a premium aged care experience.

These places incur an extra daily fee, and may include:

• Ensuite rooms with superior furnishings and decor• LCD televisions with Foxtel• Choice of menu and wine with dinner• Complimentary phone service• Wi-Fi service• Daily newspaper delivery• Weekly hairdressing services

Chamberlain Gardens, Wyoming Maranatha Aged Care, Kallangur


Care fees

Basic daily fee

$51.63 This covers meals, laundry

services, housekeeping etc and is set by the Government

at 85% of the full pension

+

Optional extras

This includes additional services such as

telephone, internet, hair appointments etc.

Extra Services

Some Homes offer Extra Services for those seeking

a premium aged care experience, and this

incurs an extra daily fee.

Means tested care fee

This is an additional daily care fee based on a resident’s assets and

income, and is determined by the Government

*Correct to December 31, 2019

*


Accommodation fees

This will differ depending on the type of room you choose.

You can pay in three ways:

1. A Refundable Accommodation Deposit (RAD)

This is a lump sum, and the balance is refunded when you leave our care,

minus any agreed deductions.Eg. $300,000

2. A Daily AccommodationPayment (DAP)

Instead of paying a lump sum you can pay a daily fee based on the agreed RAD, charged at the Maximum Permissible Interest

Rate (currently 4.98%*).Eg. $300,000 x 4.98% / 365 = $40.93 per day**

3. Any combination of bothPay part Refundable Accommodation

Deposit and part Daily Accommodation Payment.

Eg. Half the RAD + $150,000 x 4.98% / 365 = $20.47 per day**

*The MPIR changes quarterly. Correct as ofOctober 1 - December 31, 2019

** The DAP will be charged from Date of Entry until RAD is paid.

Next steps1. Arrange an ACAT

To access Commonwealth funded aged care services, a valid ACAT (Aged Care Assessment Team) is required. See Page 2 for more details.

2. Decide on the type of care you require

Identify if you require: • permanent full-time residential care• respite care• secure dementia care

3. Book a tour

Visit Homes that offer the type of care you require and see for yourself which best meets your needs.

4. Speak with an expert

You may need to speak with an independent financial planner to discuss your specific circumstances, or a solicitor to arrange Power of Attorney and Enduring Guardianship.

We are happy to speak with you over the phone or in-person to answer any questions you may have about the aged care process.

Contact us on 1800 246 637 or visit our website at www.chomes.com.au to book a tour at one of our Homes or for more information.

Christadelphian Homes Ltd1 Arab Rd, Padstow NSW 2211Phone: 1800 246 637 www.chomes.com.auABN: 60 960 501 367

Stay updated on Facebookfacebook.com/christadelphianagedcare

Follow us on Twittertwitter.com/cacagedcare


Correct as of 01/07/2019

Southhaven Aged Care, Padstow Heights Room Prices

Room Type Inclusions Maximum Refundable Deposit

Riverside Bushview

Private room with ensuite

Size: 19sqm

Spacious private room with ensuite Views of Salt Pan Creek and surrounding bushland Wall-mounted flatscreen TV Reverse cycle air conditioning Access to 24-hour nurse call system Quality flooring and linen Timber furnishings

$400,000

Room Type Inclusions

Riverside Riverview

Private room with shared ensuite

Size: 17.5qm

Spacious private rooms Views of Salt Pan Creek and surrounding bushland Shared ensuite Wall-mounted flatscreen TV Reverse cycle air conditioning Access to 24-hour nurse call system Quality flooring and linen Timber furnishings

$375,000


Riverside Hillside

Private room with ensuite

Size: 17.5qm

Spacious private rooms Views of Salt Pan Creek and surrounding bushland Shared ensuite Wall-mounted flatscreen TV Reverse cycle air conditioning Access to 24-hour nurse call system Quality flooring and linen Timber furnishings

$350,000


Riverview Private

Private room with shared bathroom

Size: 12.5-15sqm

Well-appointed rooms with large windows and shared balcony Views of river or bushland Access to shared bathroom Wall-mounted flatscreen TV Quality flooring and linen 24-hour nurse call buttonLarge wardrobe

$320,000



Room Type Inclusions Maximum Refundable Deposit

Hillside Private

Private room with shared bathroom

Size: 12.5-15qm

Well-appointed rooms with large full-length windows Views of river and bushland Access to shared bathroom Wall-mounted flatscreen TV Quality flooring and linen 24-hour nurse call buttonLarge wardrobe

$310,000


Green Room

Companion room with shared ensuite

Size: 15sqm

Double room with views of river and surrounding bushland Wall-mounted flatscreen TVs Air conditioning Access to 24-hour nurse call system Large wardrobes, bedside table and comfortable chair

$310,000


Riverview Companion

Companion room with shared bathroom

Size: 23sqm

Double room with views of river and surrounding bushland Wall-mounted flatscreen TVs Air-conditioning Access to 24-hour nurse call system Large wardrobes, bedside table and comfortable chair

$295,000


Hillside Companion

Companion room with shared bathroom

Size: 23sqm

Double room with views of river and surrounding bushland Wall-mounted flatscreen TVs Air conditioning Access to 24-hour nurse call system Large wardrobes, bedside table and comfortable chair

$285,000




Bluegum (Secure)

Shared room

Size: 36.5-39.5qm

Triple room with beautiful bush views Secure area for residents with dementia and other cognitive difficulties Personal wall-mounted flatscreen TVs Air conditioning Access to shared bathroom close by Handbasin in room Access to 24-hour nurse call system Quality furnishings

$330,000


Friendship Room

Shared room

Size: 42.5qm

Four bed room with quality linen and floor coverings Personal wall-mounted flatscreen TVs Air conditioning Access to shared bathroom close by Access to 24-hour nurse call system Quality furnishings

$225,000

Serving the communityfor MORE THAN 70 YEARS

Call: 1800 246 637 www.chomes.com.au

Contact us to book a tour at your local Home

FIND US ON FACEBOOK:

/christadelphianagedcare

OUTSTANDING 24-HOUR RESIDENTIAL CARE• Permanent and respite care

• Dementia and lifestyle programs

• Dedicated emotional support

Ashburn House, Gladesville

Casa Mia, Padstow

Chamberlain Gardens, Wyoming

Courtlands, North Parramatta

Maranatha, Kallangur

Northcourt, North Parramatta

Southhaven, Padstow Heights

Everyone we care for in our Homes have lived rich and varied lives, and through our nursing, therapy, lifestyle and pastoral care programs we are privileged to continue with our residents on their journeys.

Christadelphian Aged Care

BA_FOR005.00 Resident Application Form Correct as of 01/07/2019 Page 1 of 5

Surname Given Names

Thank you for your application concerning possible residency at our Home:

Ashburn House 20-34 Ashburn Place, Gladesville NSW 2111Ph: (02) 8876 9200

Casa Mia 28 Alma Road, Padstow NSW 2211 Ph: (02) 8707 6010

Chamberlain Gardens 53-67 Chamberlain Road, Wyoming NSW 2250Ph: (02) 4329 8000

Courtlands15 Gloucester Ave, North Parramatta NSW 2151Ph: (02) 9683 8000

Maranatha 1582 Anzac Ave, Kallangur QLD 4503 Ph: (07) 3482 5333

Northcourt 7 Saunders St, North Parramatta NSW 2151 Ph: (02) 9683 8000

Southhaven Treetops 11 Queensbury Road, Padstow Heights NSW 2211 Ph: (02) 9782 6010

Southhaven Riverside 11 Queensbury Road, Padstow Heights NSW 2211 Ph: (02) 9782 6010

This document must be completed by persons seeking permanent or respite residential aged care with Christadelphian Aged Care, or their enduring power of attorney or legal guardian. For respite applications, do not complete page 2.

This resident application does not imply an offer of residency and we will contact you if there is a prospect of entry. In addition, we will require a copy of your ACCR assessment completed by the ACAT team, as well as, enduring power of attorney, enduring guardianship documents and your Assets Assessment (Department of Social Services).

To knowingly give false information in this document is an offense under the Act and will lead to the termination of your Resident Agreement.

Resident Application Form

RESIDENT APPLICATION FORM


STATEMENT OF APPLICANT’S ASSETS AND INCOME

We require the following information to understand you have the financial capacity to pay for the accommodation being sought. You will also be required to complete a Combined Assets and Income Assessment Form (SA457) and submit this form to Centrelink (or the Department of Veterans’ Affairs). This form is not compulsory to complete, but if you choose not to you will be charged the maximum Means-Tested Care Fee. You are encouraged to complete this in advance so the information is available when you come into care.

1. INCOME

Do you have a partner? Yes No (Please tick) if so, please enter combined numbers below

a. Payments from Centrelink or the Department of Veteran Affairs

Type of pension / payment Amount per fortnight $

b. Other Income

Type of payment Amount per year $

Interest from banks, building societies, credit unions

Dividends and other investments

Any other income

Total gross income per year

2. ASSETSDo you own, or are you paying off, your home? Yes No (Please tick)

Will a protected person live in the family home? Yes No (Please tick)

Type of asset Market value or balance $

Real estate (Home) – Address:

Real estate (Other) – Address:

Financial assets - money in banks, building societies, credit unions

Financial assets - shares, debentures, investments, life insurance policies

Other assets - including vehicles, household goods, village contributions, RADs

Total assets

3. DEBTS

Type of debt Balance $

Mortgage or overdraft debts

Credit cards and other debts

Total liabilities

To be signed by, or on behalf of, the applicant

I declare that the above information shown in the Statement of Assets and Income is correct.

Name ___________________________________ Legal Capacity ___________________________

Signature_________________________________ Date ___________________________________



4. PERSONAL INFORMATION OF APPLICANT

Surname Given Names

Date of Birth / / Marital Status: Single / Married / Defacto / Divorced / Widowed

Home Address

Postcode

Currently located:

Home (as above)

Hospital (name)

Contact details (phone number)

Aged Care Facility_______________________________________________________________(name)

Contact details__________________________________________________________(phone number)

Date entered Aged Care Facility / / Permanent Respite______________(weeks)

Religion: Aboriginal: Yes / No Torres Strait Islander: Yes / No

Country of Birth: Languages Spoken: English Other____________________

Type of Pension received Aged Veteran Disability None

Pension Number: Full Part

DVA DVA No:

Medicare Number: Exp Date: Ref No on Card:

Please tell us how you heard of our Home? Hospital / Social Worker / Doctor / Friend / Website/ Other

Details of your nominated representative:

Primary contact: ___________________________________________________________________________

Contact numbers Mobile

Address

Email address

Relationship to applicant

Secondary contact: _________________________________________________________________________

Contact numbers Mobile

Address

Email address


Is the primary contact the person who receives correspondence from our Home, including accounts,

newsletters, and resident updates? YES NO



If not, please notify name and contact details of person responsible

Name

Contact details


Signature of person filling in this request Date

Required Entry Date:

1. Enduring Power of Attorney: Yes No *copy attached to Application Form*

Person responsible Relationship

Address:

Postcode:

Phone: Email:

2. Enduring Guardianship: Yes No *copy attached to Application Form*


Address:

Postcode:

Phone: Email:

3. Guarantor


Address:

Postcode:

Phone: Email:

4. General Practitioner

Doctor:

Address:

Phone:

6. Previous Pharmacy:

Name: ___________________________________________________________________________________

Address:

Phone:

7. Other Health Professional details:

Address:

Phone:



Smoker: Yes No If yes, how many daily: ___________________

Allergies: _____________________________________________________________________________________

_____________________________________________________________________________________________

Do you drink alcohol regularly? Yes No If yes, how often? Daily Weekly

Are you presently in a Residential Aged Care Facility? Yes No Facility_____________________________

Have you ever resided in a Residential Aged Care Facility? Yes No Facility___________________________

Do you have an Aged Care Assessment Team approval for entry into aged care? Yes No Date:

Is this Applicant ready for entry? – Now Soon Future Date:

Reason

Are you presently receiving Home Care services? Yes No

Provider_________________________________

Date commenced Home Care Services? Date / /

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