Source: J.D. Power and Associates 2004 Original Equipment Tire Customer Satisfaction Study SM
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Source: J.D. Power and Associates 2004 Original Equipment Tire Customer Satisfaction Study SM Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and Associates as the publisher and the J.D. Power and Associates 2004 Original Equipment Tire Customer Satisfaction Study SM as the source. No advertising or other promotional use can be made of the information in this release or J.D. Power and Associates survey results without the express prior written consent of J.D. Power and Associates. J.D. Power and Associates 2004 Original Equipment Tire Customer Satisfaction Study SM Original Equipment Tire Satisfaction Index Scores Mass Market/Non-Luxury Segment Year One Owners (Based on a 1,000-point scale) Not included in the ranking due to small/insufficient sample size: Pirelli and Uniroyal. 874 853 844 838 828 828 822 820 798 796 794 791 700 750 800 850 900 Michelin General Goodyear Mass Market/Non-Luxury Segment Average BFGoodrich Bridgestone Firestone Continental Dunlop Kumho Hankook Yokohama
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J.D. Power and Associates 2004 Original Equipment Tire Customer Satisfaction Study SM. Original Equipment Tire Satisfaction Index Scores Mass Market/Non-Luxury Segment Year One Owners (Based on a 1,000-point scale). Michelin General Goodyear - PowerPoint PPT Presentation
Transcript of Source: J.D. Power and Associates 2004 Original Equipment Tire Customer Satisfaction Study SM
Source: J.D. Power and Associates 2004 Original Equipment Tire Customer Satisfaction StudySM
Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and Associates as the publisher and the J.D. Power and Associates 2004 Original Equipment Tire Customer Satisfaction StudySM as the source. No advertising or other promotional use can be made of the information in this release or J.D. Power and Associates survey results without the express prior written consent of J.D. Power and Associates.
J.D. Power and Associates 2004 Original Equipment Tire
Customer Satisfaction StudySM
Original Equipment Tire Satisfaction Index ScoresMass Market/Non-Luxury Segment
Year One Owners(Based on a 1,000-point scale)
Not included in the ranking due to small/insufficient sample size: Pirelli and Uniroyal.
874
853
844
838
828
828
822
820
798
796
794
791
700 750 800 850 900
Michelin
General
GoodyearMass Market/Non-Luxury
Segment Average
BFGoodrich
Bridgestone
Firestone
Continental
Dunlop
Kumho
Hankook
Yokohama
