RESUMESOUMITRA CHAKRABORTY

Contact: 09007192356/08961042671 ~ E-Mail: soumitrac8@gmail.com System Administrator with Technical Operations with an organization of repute.

CAREER OVERVIEW

A System Administrator with experience in IT Operations :Technical Operations – System and Windows Admin/Network tech support.Currently associate with HCL Comnet Ltd. Kolkata, as an onsite System and Network technical support engineer Project of SEBI.Expertise of Network operations with experience in setting-up / maintaining networks and networking devices administration, All Windows OS and security software installation and configuration.

EXPERIENCE CHRONOLOGY

Total 4+ years’ experience on IT operation .

Internal Transferred from HCL Service Ltd to HCL Comnet Ltd since June’2016 to till now and working as a Network & System Administrator.

Sep’14 to May’2016 work with HCL Service Ltd, in Kolkata as a Network & System Administrator.

Mar’12 to Mar’14 work with Chaque Jour HR Service Pvt Ltd, (Client-HCL Info-system Ltd.), as a Remote Infrastructure Management system.

Course’s completed

PGD on A+, N+ Jadavpur University Certification (Study centre – Brainware).

Hardware Networking Engineering Certification from Jetking Info-train Ltd.

Operating System Known : XP, VISTA, WIN-7/8.1/10, WIN-SERVER 2008/ 2012, Linux, Fedora.

Course Completed : MCITP (WINDOWS SERVER 2008/ 2008R2 / 2012R2),Redhat Enterprise Linux-6, CCNA, and ETHICLE HACKING.

KEY RESULT AREASFunctional Providing high-end technical support on systems, managing incidents and ensuring high end-user

satisfaction levels through solution of their problems. Expertise in installation, configuration of networking devices and various peripherals, assessment of

Win-Server and implementation of security policies and procedures.

Technical Adept at configuration, maintenance and monitoring of the Windows Server (2008-R2/ 2012-R2). Knowledge on Active Directory. Knowledge over DNS, DHCP, FTP Server. Knowledge on FSMO Role transfer and seized. Knowledge on IIS and TS configuration. VM Ware and Hyper-V configuration and maintenance. Knowledge HP Data Protector monitoring tool. Working at OVPM & OVPI monitoring tool. Working on Remedy incident management. SCCM client operation and management knowledge. Configuration & trouble-shooting on VLAN creation. Site to site and Remote Access VPN configuration in with Check Point and Cisco any connect VPN

Software with troubleshooting. Knowledge on routing protocol. Wireless Access point monitoring & configuration. Implementation and planning network architecture. Trend-micro/ Symantec Antivirus installation configuration and monitoring. WSUS Server Configuration and Windows patch troubleshooting. Print Server Configuration and troubleshooting.

Education MCA from Jodhpur National University in 2013 with 68.00%. B.A. (Hons) from Calcutta University in 2009 with 48.37%. 12th (Arts) from West Bengal Council of Higher Secondary Education in 2006 with 49.5%. 10th from West Bengal Board of Secondary Education in 2004 with 52.12%.

PERSONAL DOSSIER

Date of Birth : 23rd March 1989.Address : Vill- West Burikhali, P.O. - Burikhali,

P.S. - Bauria, Dist- Howrah, Pin-711310, West BengalLanguages Known : Bengali, Hindi and English.Contact : 09007192356 / 08961042671Email ID : soumitrac8@gmail.com

ANNEXURE HCL Comnet Ltd. Title: Securities & Exchange Board of India (SEBI) Project.

Description: Maintaining IP Phone related issues, Video Conferencing configuration, configuration backup and maintenance. Maintain daily MacAfee Antivirus activity. Configuration of MDOP MBAM Bit-Locker and McAfee Safe boot drive encryption and maintenance, User ID creation and security permission activity, Windows-7 /8.1/ 10 installation and configuration, Windows Security Patch installation and configuration. MS Outlook and MS Lync 2010/2013/2016 configuration and management. Remedy Incident management.

Role: Network & System Administrator.Period: Since Jun’2016 to till now.

HCL Service Ltd. Title: HCL Technologies & Comnet Project.

Description: Maintaining switches (2900) VLAN, configuration backup and maintenance. Maintain daily Symantec Antivirus activity. Details:-Log maintain, Configuration of MDOP MBAM Bit-Locker and McAfee Safeboot drive encryption and maintenance, User ID creation and security permission activity, Windows-7 /8.1/ 10 installation and configuration, Windows Security Patch installation and configuration. MS Outlook and MS Lync 2010/2013/2016 configuration and management. Remedy Incident management.

Role: Network & System Administrator.Period: From Sep’14 to May’2016.

Chaque Jour HR Service Pvt Ltd, (Client-HCL Info-system Ltd.)Title: United Bank of India Project

Description: Attend troubleshooting calls and execute installations, desktop maintenance and upgrades. Extend technical support for technology projects. Assess user needs and develop technical solutions on work related issues. Direct all operating systems and corresponding software.Install, configure, maintain and troubleshoot end user desktops.Determine and execute system reconfiguration needs.Establish end user service level agreements.Offer remote support for retail stores, point-of-sale on network connectivity and printing.Install and manage peripheral support devices like printers, scanner.Maintaining Cisco Switches (2960, 2950), VLAN configuration. NNM configuration and monitoring, Windows server installation and maintenance

Role: Remote Infrastructure management system.Period: Mar’12 to Mar’14.

Place – Bauria, Howrah SignatureDate -

Soumitra Chakraborty