Sophie Young22 Gertrude Street, Windsor, Victoria 3181

Phone: 0425328324 E-Mail: sophie.mm.young@gmail.com

Professional Summary

I am an individual that always strives to make an impact and absorb all I can from my environments. I have a passion for travel, research and people, as I believe this enables a diverse pool of knowledge and experience. I am currently practicing as a Paramedic in Melbourne, which is an extremely rewarding and challenging career. My ultimate goal is to use my theoretical skills and knowledge towards change, equality and development within a non-government organisation. Throughout my educational and professional development, I have acquired a wide range of skills that will assist your organisation in researching, planning, implementing and evaluating successful policies and programs.

Education

Masters ‘Policy and Politics’ Deakin University

Current

Masters ‘International Relations’ Deakin University

2014 – Oct. 2015

Bachelors ‘Health Science (Paramedic)’ Victoria University

2010 – 2012

Certificate ‘Humanitarian Assistance’ Access Aid International

2009

Scuba Diving ‘Rescue diver & Dive Master’ Alton’s Dive Centre

2008

VCE ‘St. Michael’s Grammar School’

2004 – 2005

Employment Summary

• Ambulance Paramedic, Ambulance Victoria, Australia,

VIC.

• Administration and Marketing, DC Strategy, Australia VIC.

(0.2 FTE).

2013-

Current

2010-Current

• Emergency Services (000) Telecommunications Operator,

Australia, VIC.

2010-2013

• Tourism Manager, Parrotfish Lodge, Australia, QLD.

• Account Manager, Shipshape Resources, United Kingdom.

2009-2010

2008

• Dive Master, Alton’s Dive Centre, Honduras. 2008

• Training Facilitator, UCMS (Telstra), Australia, VIC.

2005-2007

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Volunteering

• Project Assistant, Access Aid International, Australia, VIC

2012- 2013

Skills and Experience:

Ambulance Paramedic:

• Communication- both in high stress environments and in the presence of language

barriers

• Writing extensive patient reports

• Ability to work collaboratively (Ambulance, Police and Fire Services) in high stress

environments

• Extensive understanding of primary health practices

• Educating the community on basic health practices and first aid.

• Referring patients to specialized health services.

• Strong numeracy skills developed via drug calculations and monitoring patient trending.

• Leadership – delegation, teamwork, working autonomously and maintaining a wide lens

when making decisions.

• Self motivated – task orientated, good time management, remain calm during high

pressure situations

• Respect for (and experience working with) all nationalities, religions and cultures.

• Ability to coordinate my immediate team and complete my job role within a wider scope

• Ability to work for a large organization, understanding the importance of meeting

individual KPIs

• Dealing with antagonistic individuals/groups while maintaining optimum care for patients

Administration and Marketing:

• Collating and distributing project material

• Recording meeting minutes

• Researching marketing methods and opportunities for a variety of clients

• Preparing reports

• Account keeping

Emergency Services (000) Telecommunications Operator:

• Data entry

• Acquiring and utilising information within a limited timeframe

• Ability to translate customer communication into concise decisions utilising computer

systems

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• Able to maintain focus and precision while completing repetitive tasks

Tourism Manager:

• Ability to ascertain what the individual wants / needs

• Maintenance of bookings - including both logistical tasks and financial balances

• Research of potential tourist destinations / attractions

• Marketing and promotion

• Use of Microsoft Word, Excel and PowerPoint

• Finding the positive aspects of a situation and influencing those around me in a

productive way

• Assisting unsatisfied clients by finding a solution to their problems

• Multitasking

Account Manager (Staff Resourcing):

• Use of Microsoft Word, Excel and PowerPoint

• Recruitment and Human Resourcing for a large number of clients.

• Interview potential staff

• Analysing data

• Decisions regarding the termination of staff contracts

Dive Master:

• Assess potential risks for clients

• Respond promptly and appropriately when clients become distressed / equipment fails

while under water

• Provide empathy and advice for clients struggling to complete classes

• Ability to maintain focus on multiple individuals and notice rapid changes to

environments, responding appropriately.

Training Facilitator:

• Presenting in front of large groups of people

• Create group training syllabus

• Report to superiors

• Maintain the attention of a large group of people

• Ability to adapt and change tactics when classes are not developing effectively

• Promote inclusion and team collaboration

• Identify individuals that require further education

• Ensure a large group of people attain important skills and information to ensure

productivity

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Project Assistant:

• Volunteer Recruitment

• Project Marketing and Promotion, utilising free market tools

• Editing and maintaining information materials

• Pre and Post Deployment debriefs

Interests

• Foreign affairs / development

• Basketball, hiking, swimming, stand up paddle boarding, pilates and boxing

• Reading and live music

• Trying new cuisines and travel

• Spending time with family and friends

References

Available on Request.