IDENTIFYING THREATS IN A GLOBAL MARKETPLACEIDENTIFYING THREATS IN A GLOBAL MARKETPLACEIra S. Somerson, BCFE, CPPIra S. Somerson, BCFE, CPP

Loss Management Consultants, Inc.Loss Management Consultants, Inc.

Institute for Global Management StudiesInstitute for Global Management StudiesAnd Temple CIBERAnd Temple CIBER

Global Security ConcernsGlobal Security ConcernsOctober 2 & 3, 2003October 2 & 3, 2003

The Philadelphia Federal ReserveThe Philadelphia Federal Reserve

““The regulatory, ethical, and legalThe regulatory, ethical, and legalframework that provide protectionsframework that provide protections

to us and individuals and to ourto us and individuals and to ourbusiness activities at home do notbusiness activities at home do not

apply abroad.” apply abroad.”

Overseas Security Advisory CouncilOverseas Security Advisory Council

LMCLMC™™

Western EuropeWestern Europe 28%28%Latin AmericaLatin America 22%22%Far East/Pacific Is.Far East/Pacific Is. 14%14%

Mid East/No AfricaMid East/No Africa 11%11%

Eastern EuropeEastern Europe 9%9%South/Central AsiaSouth/Central Asia 9%9%Sub Saharan AfricaSub Saharan Africa 7%7%

THREATS BY REGIONTHREATS BY REGION2003 to Date2003 to Date

LMCLMC™™Overseas Security Advisory Council - 2003Overseas Security Advisory Council - 2003

Fast FoodFast Food 35%35%ReligiousReligious 17%17%Soft DrinkSoft Drink 10%10%OilOil 9%9%RetailRetail 9%9%FinancialFinancial 8%8%HotelHotel 4%4%AirlineAirline 4%4%OtherOther 4%4%

THREATS BY INDUSTRY: 2003 to DateTHREATS BY INDUSTRY: 2003 to Date

LMCLMC™™Overseas Security Advisory Council - 2003Overseas Security Advisory Council - 2003

THREATS TO BE CONSIDERED IN ANTHREATS TO BE CONSIDERED IN AN INTERNATIONAL ENVIRONMENT INTERNATIONAL ENVIRONMENT

TERRORISMTERRORISM PERSONAL SECURITYPERSONAL SECURITY PERSONNEL SECURITYPERSONNEL SECURITY PHYSICAL SECURITY OF FACILITYPHYSICAL SECURITY OF FACILITY INFORMATION AND DATA SECURITYINFORMATION AND DATA SECURITY COMMUNICATIONS SECURITYCOMMUNICATIONS SECURITY INFRASTRUCTURE SECURITYINFRASTRUCTURE SECURITY

LMCLMC™™Overseas Security Advisory Council - 2003Overseas Security Advisory Council - 2003

THREATS TO BE CONSIDERED IN ANTHREATS TO BE CONSIDERED IN AN INTERNATIONAL ENVIRONMENT INTERNATIONAL ENVIRONMENT

DISGRUNTLED INSIDERSDISGRUNTLED INSIDERS CIVIL UNREST AND/OR CULTURAL CIVIL UNREST AND/OR CULTURAL

CONFLICTSCONFLICTS CRIMINAL THREATSCRIMINAL THREATS ECONOMIC COMPETITIONECONOMIC COMPETITION ACTS OF INTELLIGENCE SERVICES ACTS OF INTELLIGENCE SERVICES ACTS OF WARACTS OF WAR

LMCLMC™™Overseas Security Advisory Council - 2003Overseas Security Advisory Council - 2003

LMCLMC™™

LESSONS FROM RECENTLESSONS FROM RECENTCYBER ATTACK CASE STUDIESCYBER ATTACK CASE STUDIES

CYBER ATTACKS IMMEDIATELY CYBER ATTACKS IMMEDIATELY ACCOMPANY PHYSICAL ATTACKSACCOMPANY PHYSICAL ATTACKS

CYBER ATTACKS ARE INCREASING IN CYBER ATTACKS ARE INCREASING IN VOLUME, SOPHISTICATION, AND VOLUME, SOPHISTICATION, AND COORDINATIONCOORDINATION

CYBER ATTACKERS ARE ATTRACTED TO CYBER ATTACKERS ARE ATTRACTED TO HIGH VALUE TARGETSHIGH VALUE TARGETS

IIINSTITUTE FOR SECURITY TECHNOLOGY STUDIESINSTITUTE FOR SECURITY TECHNOLOGY STUDIES

AT DARTMOUTH COLLEGE, 9/22/01AT DARTMOUTH COLLEGE, 9/22/01

LMCLMC™™

POTENTIAL SOURCES OFPOTENTIAL SOURCES OFCYBER ATTACKESCYBER ATTACKES

TERRORIST GROUPSTERRORIST GROUPS TERRORIST SYMPATHIZERS AND ANTI-TERRORIST SYMPATHIZERS AND ANTI-

U.S. HACKERSU.S. HACKERS TARGETED NATION-STATESTARGETED NATION-STATES THRILL SEEKERSTHRILL SEEKERS

INSTITUTE FOR SECURITY TECHNOLOGY STUDIESINSTITUTE FOR SECURITY TECHNOLOGY STUDIESAT DARTMOUTH COLLEGE, 9/22/01AT DARTMOUTH COLLEGE, 9/22/01

LMCLMC™™

CYBER ATTACKERS HAVE RECENTLY:CYBER ATTACKERS HAVE RECENTLY:

DEFACED ELECTRONIC INFORMATION DEFACED ELECTRONIC INFORMATION SITES IN THE UNITED STATES AND SITES IN THE UNITED STATES AND ALLIED COUNTRIES AND SPREAD ALLIED COUNTRIES AND SPREAD DISINFORMATION AND PROPAGANDA.DISINFORMATION AND PROPAGANDA.

INSTITUTE FOR SECURITY TECHNOLOGY STUDIESINSTITUTE FOR SECURITY TECHNOLOGY STUDIESAT DARTMOUTH COLLEGE, 9/22/01AT DARTMOUTH COLLEGE, 9/22/01

LMCLMC™™

CYBER ATTACKERS HAVE RECENTLY:CYBER ATTACKERS HAVE RECENTLY:

INSTITUTE FOR SECURITY TECHNOLOGY STUDIESINSTITUTE FOR SECURITY TECHNOLOGY STUDIESAT DARTMOUTH COLLEGE, 9/22/01AT DARTMOUTH COLLEGE, 9/22/01

DENIED SERVICE TO LEGITIMATE DENIED SERVICE TO LEGITIMATE COMPUTER USERS IN THE U.S. AND COMPUTER USERS IN THE U.S. AND ABROAD BY USE OF:ABROAD BY USE OF: WORMSWORMS VIRUSESVIRUSES OTHER COMPUTER WEAKNESSESOTHER COMPUTER WEAKNESSES

LMCLMC™™

CYBER ATTACKERS HAVE RECENTLY:CYBER ATTACKERS HAVE RECENTLY:

COMMITTED UNAUTHORIZED COMMITTED UNAUTHORIZED INTRUSIONS INTO SYSTEMS AND INTRUSIONS INTO SYSTEMS AND NETWORKS BELONGING TO THE NETWORKS BELONGING TO THE UNITED STATES AND ALLIED UNITED STATES AND ALLIED COUNTRIES, RESULTING IN CRITICAL COUNTRIES, RESULTING IN CRITICAL INFRASTRUCCTURE OUTAGES AND INFRASTRUCCTURE OUTAGES AND CORRUPTION OF VITAL DATA.CORRUPTION OF VITAL DATA.

INSTITUTE FOR SECURITY TECHNOLOGY STUDIESINSTITUTE FOR SECURITY TECHNOLOGY STUDIESAT DARTMOUTH COLLEGE, 9/22/01AT DARTMOUTH COLLEGE, 9/22/01

ONLINE RESOURCESONLINE RESOURCES www.cert.org (The Carnegie Mellon Computer

Emergency Response Team) www.fedcirc.gov (The Federal Computer Incident

Response Center) www.incidents.org (community and business

collaboration of victimization) www.ists.dartmouth.edu (The Institute for Security

Technology Studies at Dartmouth) www.nipe.gov (The National Infrastructure Protection

Center) www.sans.org (The System Administration,

Networking and Security)LMCLMC™™

RISK, THREAT & VULNERABILITY RISK, THREAT & VULNERABILITY CONSIDERATIONSCONSIDERATIONS

THREAT = INTENT + CAPABILITYTHREAT = INTENT + CAPABILITY CAPABILITY = TOOLS + KNOWLEDGECAPABILITY = TOOLS + KNOWLEDGE RISK = THREAT + RISK = THREAT +

COUNTERMEASURESCOUNTERMEASURES HOW HOW OFTENOFTEN WILL THE RISK OCCUR? WILL THE RISK OCCUR?

LMCLMC™™Overseas Security Advisory Council - 2003Overseas Security Advisory Council - 2003

SECURITY RISK COSTSSECURITY RISK COSTS LEGAL & DAMAGE CONTROLLEGAL & DAMAGE CONTROL EXPECTED REVENUE LOSSEXPECTED REVENUE LOSS

SHAREHOLDER VALUESHAREHOLDER VALUE REPUTATION (GOOD WILL)REPUTATION (GOOD WILL)

LOSS OF PRODUCTIVITYLOSS OF PRODUCTIVITY MARKET SHARE & TIMINGMARKET SHARE & TIMING

RELATIONSHIPS WITH CONTRACTORSRELATIONSHIPS WITH CONTRACTORS

LMCLMC™™

FINANCIAL IMPACT FINANCIAL IMPACT OF SECURITY LOSSESOF SECURITY LOSSES

IMPACT TO OTHER PRODUCT DESIGNIMPACT TO OTHER PRODUCT DESIGN EMPLOYEE MORALEEMPLOYEE MORALE

COST TO SERCURE (AFTER THE FACT)COST TO SERCURE (AFTER THE FACT) RESEARCH & DEVELOPMENT RESEARCH & DEVELOPMENT

SPECIAL EQUIPMENT CAPITALIZEDSPECIAL EQUIPMENT CAPITALIZED STAFF RECRUITING & TRAININGSTAFF RECRUITING & TRAINING

OVERHEAD COSTSOVERHEAD COSTS DEBT SERVICEDEBT SERVICE

LMCLMC™™

COST OF PROGRAMCOST OF PROGRAM

PREDICTABILITY OFPREDICTABILITY OFLOSSLOSS

COMPUTATION OFCOMPUTATION OFINFORMATION LOSSINFORMATION LOSS

NET PRESENT LOSSNET PRESENT LOSS ORORNET PRESENT GAINNET PRESENT GAIN

NET PRESENT VALUENET PRESENT VALUE

LMCLMC™™

EXAMPLEEXAMPLECOST OF ONECOST OF ONEINFORMATION LOSSINFORMATION LOSS $1,000,000.00 $1,000,000.00

COST DIVIDED BY POTENTIALCOST DIVIDED BY POTENTIALFOR LOSS TO OCCUR OVER AFOR LOSS TO OCCUR OVER ATEN-YEAR PERIOD. IF ONLYTEN-YEAR PERIOD. IF ONLYONCE, DIVIDE BY 10=COST/YRONCE, DIVIDE BY 10=COST/YR 100,000.00 100,000.00

LESS COST OF PROGRAM/YR LESS COST OF PROGRAM/YR 75,000.00 75,000.00

NET PRESENT VALUE -------------------- $ 25,000.00NET PRESENT VALUE -------------------- $ 25,000.00

LMCLMC™™

SECURITY OBJECTIVESSECURITY OBJECTIVES DETERDETER DETECTDETECT DELAYDELAY RESPONDRESPOND RECOVERRECOVER

LMCLMC™™

THE MISSION OF NTERNATIONAL THE MISSION OF NTERNATIONAL SECURITY MANAGEMENTSECURITY MANAGEMENT

RRIISSKK

SSEECCUURRIITTYY

AATTTT IITTUUDDEE

CCHHAANNCCEE

LMCLMC™™

THE MISSION OF NTERNATIONAL THE MISSION OF NTERNATIONAL SECURITY MANAGEMENTSECURITY MANAGEMENT

PEOPLEPEOPLE INFORMATIONINFORMATION PROPERTYPROPERTY REPUTATIONREPUTATION

SECURTY OF:SECURTY OF: RR

IISSKK

SS EE CC UU RR II TT YY ATTITUDEATTITUDE

CHANCECHANCE

LMCLMC™™

RISK ASSESSMENTRISK ASSESSMENTTHE ART AND THE ART AND

SCIENCE OF SCIENCE OF MEASURING THE MEASURING THE

FORESEEABILITY FORESEEABILITY OF EVENTS OF EVENTS

AFFECTING THE AFFECTING THE SAFETY AND SAFETY AND SECURITY OF SECURITY OF

ASSETS ASSETS LMCLMC™™

EXAMPLES OF WHAT A RISK EXAMPLES OF WHAT A RISK ASSESSMENT SHOULD CONSIDERASSESSMENT SHOULD CONSIDER

INTELLIGENCE GATHERINGINTELLIGENCE GATHERING OPERATIONAL ASPECTS OF THE OPERATIONAL ASPECTS OF THE

ASSET/FACILITY ASSET/FACILITY NATURE OF NEIGHBORING FACILITIES NATURE OF NEIGHBORING FACILITIES

(OR TENANTS)(OR TENANTS) ACCESS ROADS TO FACILITYACCESS ROADS TO FACILITY

LMCLMC™™

EXAMPLES OF WHAT A RISK EXAMPLES OF WHAT A RISK ASSESSMENT SHOULD CONSIDERASSESSMENT SHOULD CONSIDER

LMCLMC™™

ORGANIZATION’S INCIDENT HISTORY ORGANIZATION’S INCIDENT HISTORY AND ABILITY TO ANALYZE THE DATAAND ABILITY TO ANALYZE THE DATA

FACILITY MANAGEMENT EFFICIENCYFACILITY MANAGEMENT EFFICIENCY EFFICIENCY OF EXISTING SECURITY EFFICIENCY OF EXISTING SECURITY

STRATEGYSTRATEGY

HOW DO WE DETER, DETECT, DENY, HOW DO WE DETER, DETECT, DENY, RESPOND TO AND/OR RECOVER RESPOND TO AND/OR RECOVER

FROM ATTACKS?FROM ATTACKS? TECHNOLOGY MANAGEMENTTECHNOLOGY MANAGEMENT PROCEDURAL MANAGEMENTPROCEDURAL MANAGEMENT SECURITY AWARENESSSECURITY AWARENESS INTELLIGENCE GATHERING AND INTELLIGENCE GATHERING AND

ANALYSISANALYSIS LAW ENFORCEMENT MANAGEMENTLAW ENFORCEMENT MANAGEMENT

LMCLMC™™

STANDARD SECURITY STANDARD SECURITY INDUSTRY PRACTICESINDUSTRY PRACTICES

PUBLISH SECURITY GUIDELINESPUBLISH SECURITY GUIDELINES PREPARE SUPPORT MATERIALSPREPARE SUPPORT MATERIALS

EMPLOYEE & CONTRACTOR(NEW & EMPLOYEE & CONTRACTOR(NEW & EXISTING) ORIENTATIONEXISTING) ORIENTATION

SECURITY AWARENESS TRAININGSECURITY AWARENESS TRAINING

SECURITY PROJECTSSECURITY PROJECTS

LMCLMC™™

THE MISSING LINKTHE MISSING LINK PAY ATTENTION TO PAY ATTENTION TO

GOVERNMENT ALERT GOVERNMENT ALERT LEVELS.LEVELS.

CARE ENOUGH TO CARE ENOUGH TO REPORTREPORT SOMETHING THAT SOMETHING THAT DOESN’T LOOK RIGHT TO DOESN’T LOOK RIGHT TO YOU!YOU!

BE AWARE BUT NOT BE AWARE BUT NOT PARANOIDPARANOID

LMCLMC™™

WHAT WHAT YOUYOU CAN DO? CAN DO?

LMCLMC™™

BECOME PART OF THE BECOME PART OF THE SOLUTIONSOLUTION

VS.VS.BEING PART OF BEING PART OF THE PROBLEMTHE PROBLEM