Solving the Inherent Problems with the Personal Computer Presented by: Douglas A. Brown President /...

Solving the Inherent Problems with the Personal Computer Solving the Inherent Problems with the Personal Computer

Presented by:

Douglas A. BrownPresident / Chief Technology Office [email protected]

“The Quest for Unified Management” “The Quest for Unified Management” Part IPart I

©Copyright 2005, DABCC, Inc. All Rights Reserved.

AgendaAgenda

Origins of the Problem (Explain the way it is – Status qua)

Management Problems

Solution (Define a new way of thinking)

Origins of the Problem (Explain the way it is – Status qua)

Management Problems

Solution (Define a new way of thinking)

The Origins of the Problems The Origins of the Problems


The Origins of the ProblemsThe Origins of the Problems

I’m a huge believer in centralized management of

– The device – The OS– The applications – User’s environment

My ultimate goal is to make the end-users life easier through IT but NOT at the cost of additional IT pain and hard costs.

I’m a huge believer in centralized management of

– The device – The OS– The applications – User’s environment

My ultimate goal is to make the end-users life easier through IT but NOT at the cost of additional IT pain and hard costs.



A typical environment consists of:– Networks– domain controllers– mail servers– database servers– application servers– file servers– terminal servers – workstations – Printers

Each have its own management overlay

In today’s world we manage in silos, from the server down

A typical environment consists of:– Networks– domain controllers– mail servers– database servers– application servers– file servers– terminal servers – workstations – Printers

Each have its own management overlay

In today’s world we manage in silos, from the server down



Shouldn’t the goal be:

No matter what type of computer you give the end-user have the same experience?

Shouldn’t the goal be:

No matter what type of computer you give the end-user have the same experience?



I like to create the analogy between this type of management philosophy and a TVs philosophy.

– Turn it on and there are the channels. – I’ve been all over the world and the experience is the

same – I don’t know nor do I need to know anything that is

going on in the background as it does not pertain to my task as an end-user.

Why can’t we compute this way too?

I like to create the analogy between this type of management philosophy and a TVs philosophy.

– Turn it on and there are the channels. – I’ve been all over the world and the experience is the

same – I don’t know nor do I need to know anything that is

going on in the background as it does not pertain to my task as an end-user.

Why can’t we compute this way too?



To summarize:– We have a problem supporting the end-user. – We need a solution to tie the environment together, but one

that does it by putting the end-user first

To summarize:– We have a problem supporting the end-user. – We need a solution to tie the environment together, but one

that does it by putting the end-user first

Management SolutionsManagement Solutions



In most organizations:– End-users find themselves computing through

numerous devices from many different locations– Their world consists of an office or cubicle that has a

desktop computer and some of their applications are delivered through a Terminal Server, some are local to their desktop and some are web based.

– When the end-user then leaves their workspace, they pickup a laptop and or compute from their home computer or a kiosk

All provide a similar but different experience

In most organizations:– End-users find themselves computing through

numerous devices from many different locations– Their world consists of an office or cubicle that has a

desktop computer and some of their applications are delivered through a Terminal Server, some are local to their desktop and some are web based.

– When the end-user then leaves their workspace, they pickup a laptop and or compute from their home computer or a kiosk

All provide a similar but different experience



Administrators experience numerous problems:

These problems are caused by numerous items such as

– Windows profiles– Numerous printers– Changing the perfection of performance missing data– security issues on one device that might affect another – Etc…

Administrators experience numerous problems:

These problems are caused by numerous items such as

– Windows profiles– Numerous printers– Changing the perfection of performance missing data– security issues on one device that might affect another – Etc…



Typical Solutions:– Administrators implement numerous utilities and

scripts to try to create as close to a unified experience as possible

– This creates more overhead, higher costs and ultimately more of a static environment

– Environment build is buried in the heads of a few administrators

Typical Solutions:– Administrators implement numerous utilities and

scripts to try to create as close to a unified experience as possible

– This creates more overhead, higher costs and ultimately more of a static environment

– Environment build is buried in the heads of a few administrators



End-user still faces the same pain

The company is left with higher costs due to the loss of productivity resulting from the lack of uniformity and increased time to market and overhead

End-user still faces the same pain

The company is left with higher costs due to the loss of productivity resulting from the lack of uniformity and increased time to market and overhead



To see how it affects the end-user, let’s look at a view of the end-users environments.

Workstation end-users have access to: – Local applications – Softricity SoftGrid applications – Citrix and TS applications

This workstation also consists of numerous configuration settings:

– mail profile– Applications– Printers– local and remote drives– database connections– much, much, more


Workstation end-users have access to: – Local applications – Softricity SoftGrid applications – Citrix and TS applications

This workstation also consists of numerous configuration settings:





Citrix / Terminal Server end-users have access to: – Softricity SoftGrid applications – Citrix and TS applications

Each Citrix / Terminal Server has an additional level of configuration settings:



Citrix / Terminal Server end-users have access to: – Softricity SoftGrid applications – Citrix and TS applications

Each Citrix / Terminal Server has an additional level of configuration settings:





Laptop end-users have access to: – Local applications– Softricity SoftGrid applications – Citrix and TS applications

Each Laptop has an additional level of configuration settings:



Laptop end-users have access to: – Local applications– Softricity SoftGrid applications – Citrix and TS applications

Each Laptop has an additional level of configuration settings:




To take a look at the administrator’s view of each of these environments would be an impossible task as this would require looking at a slew of consoles, scripts and registry entries.

To take a look at the administrator’s view of each of these environments would be an impossible task as this would require looking at a slew of consoles, scripts and registry entries.

Real Enterprise Solutions (RES)Real Enterprise Solutions (RES)


Real Enterprise Solutions (RES) Real Enterprise Solutions (RES)

In my quest for a solution to these problems, I was introduced to a company by the name of Real Enterprise Solutions

I was quick to realize that they were looking at the same problems as I am

Their goal is to develop a solution to manage the end-users first which ultimately manages the rest of the environment seamlessly the way it needs to be

I am excited about the paradigm they bring to the previous mentioned problems

In my quest for a solution to these problems, I was introduced to a company by the name of Real Enterprise Solutions

I was quick to realize that they were looking at the same problems as I am

Their goal is to develop a solution to manage the end-users first which ultimately manages the rest of the environment seamlessly the way it needs to be

I am excited about the paradigm they bring to the previous mentioned problems




RES PowerFuse end-users have access to: – Local applications – Softricity SoftGrid applications – Citrix and TS applications

RES PowerFuse enabled devices centrally manages numerous configuration settings:



RES PowerFuse end-users have access to: – Local applications – Softricity SoftGrid applications – Citrix and TS applications

RES PowerFuse enabled devices centrally manages numerous configuration settings:




If we take a look at the administrator’s view of each of these environments, we can see all of the settings across all three types of possible deployment scenarios are identical

Now this is what I call, Unified Management

If we take a look at the administrator’s view of each of these environments, we can see all of the settings across all three types of possible deployment scenarios are identical

Now this is what I call, Unified Management


Real Enterprise Solutions (RES)Real Enterprise Solutions (RES)

ConclusionConclusion


ConclusionsConclusions

RES PowerFuse as the ability to standardize the management through

– Standardized User profiles– Standardized printers– Standardized application settings– Create a constant level of performance– Standard User Experience– Much more

RES PowerFuse removes the requirement to create scripts and buy tools that address just workstation, application,

For more information please visit: – www.dabcc.com/res – www.realenterprisesolutions.com

RES PowerFuse as the ability to standardize the management through

– Standardized User profiles– Standardized printers– Standardized application settings– Create a constant level of performance– Standard User Experience– Much more

RES PowerFuse removes the requirement to create scripts and buy tools that address just workstation, application,

For more information please visit: – www.dabcc.com/res – www.realenterprisesolutions.com

Solving the Inherent Problems with the Personal Computer Presented by: Douglas A. Brown President /...

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