Solutions__1_English_br

�Wear & Fusion Technology with Service and Quality

SOLUTIONSNewsletter - Issue � - 2009

CU S TO M E R I N F O R M AT I O N

Distribution Range

Destination: Outer space!

SOLUTIONS - Customer Information - Newsletter - Issue � - 20092 SOLUTIONS - Customer Information - Newsletter - Issue � - 2009

EditorialContent>>

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Interview

with the CastoLab® Services Manager, Dr. Jeffrey W. Luster

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GAP fully Automated Solution «Improving productivity with

high technology»

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Impressum Editor >> Dr. Gary Heath

E-mail >> [email protected]

Contributors for this edition >> Dr. Jeffrey W. Luster,

Holly Pasciak, Kahbin Sew, Dr. Gary Heath,

Patricia Nigg, Tony Nogaredes

Graphist >> Greg Williams

For more information or contact addresses, please visit

our websites www.castolin.com or www.eutectic.com

Castolin Eutectic

News

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Join our Success into

Distribution: Castolin Eutectic brings

its experience

In a CHANGING WORLD, some NEW FACES of the CASTOLIN EUTECTIC BUSINESS

Dear Reader,We are all witnessing one of the most radical economic downturns in living memory, where established companies, industries, institutions and business models are failing. How does a company survive these difficult times?- by being flexible, innovative and service orientated. Castolin Eutectic is an established repair and maintenance company since 103 years, which has a global reputation with our customers for its core values of Service, Quality and Technology.We are known by most of our cus-tomers and colleagues as a supplier for all heavy industries of proven, simple to use, innovative processes & materials to solve problems in the factory, workshop or plant. However, this image has been slowly evolving over the recent years, built on our core values. Today we have thousands of customers who know us, not just as this traditional compa-ny, but also as a very different com-pany. We are, to these customers:

A Maintenance Service Partner

An automatic coating machine designer and producer

An innovative high tech coating applicator and developer

An innovative wearplate manufacturer

A distributor to craftsmen and amateur Do-It-Yourself

enthusiasts

A training expert as part of the Arian Space program

In this edition, we hope we will sur-prise you when we describe some of the other businesses where Castolin Eutectic is working today. They are very diverse and not always avail-able in every one of our market cent-ers. However, each one has its roots in the simple concept of “bringing complex technology to a customer in a simple form to provide a real solution”.

We hope this edition completes your view of Castolin Eutectic. In such dif-ficult times, now more than ever is the time to talk to us and use our breadth of knowledge and experi-ence to make the most from the current situation and plan for the future.

Good reading

Dr. Gary Heath

SOLUTIONS - Customer Information - Newsletter - Issue � - 2009 3Wear & Fusion Technology with Service and Quality

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Your benefits: Outsourcing solutions

to your problems Maintenance turnkey solutions State-of-the-art technologies

for the best solutions Flexibility Speed of response A partnership to lower

your cost Cut your equipment

investment needs High level of expertise and

continuous innovation

Interview with the

CastoLab® Services Manager, Dr. Jeffrey W. LusterHow would you describe the CastoLab® Services concept in a few words? Today, many customers are look-ing for a “turnkey” solution to their repair and maintenance problems. When it comes to wear protection everyone knows that Castolin Eutec-tic is the world leader. The CastoLab® Services concept is the answer to these needs for turnkey solutions.

What is so special?The CastoLab® Service concept dif-ferentiates itself from traditional welding workshops in our very wide range of processes and products that are offered with our uncom-promising effort to always find the optimal solution for our customer. We determine the best approach that will save the customer the most time and money.

What are the customer's benefits?By outsourcing their wearfacing, re-pair and wearfaced parts production to us, they can focus on their core businesses. This is a major driver in the industry today and is behind the rapidly expanding service sec-tor. They know they can trust Casto-lin Eutectic, because we have over a century of experience all around the world.

Where are the CastoLab® Services Workshops located?We have more than 30 locations worldwide today and are continually opening more shops. Mid-term we envision an implementation world-wide like that in Eutectic Japan to-day – 6 workshops within Japan and plans to open a CastoLab® Services in each of their 13 sales regions. One of the upcoming highlights will also be the opening of our new Saudi Arabian CastoLab® Services in Dam-mam which is under construction for first quarter 2009.

Again, please consult our internet site regularly for the latest news: www.castolin.com

«We have more than 30 locations worldwide today and are continually opening more shops»

What were the main changes in 2008?Of course, new shops, new invest-ments, new applications…

But the biggest change for me has been within our own organiza-tion. Virtually every salesman, every employee, every manager has em-braced the CastoLab® Services sales strategy. As an organization, we have learned that we maximize our value to our customers by also providing

them complete “turnkey” solutions to their wear problems. So we can certainly see that “nothing brings more success than success itself”. So I think the excellent performance is contagious.

What about your vision of the future?CastoLab® Services will become the biggest part of our whole business. It will allow us to increase our sales dramatically over the next decade. That will provide more job security and growth opportunities for all our people. By doing the work more ef-ficiently than our customers or our competitors, we will grow stronger.

We are also rapidly building up the required engineering quality and production skills to meet the needs of our customers for wearfaced OEM parts. The potential is enormous and we are already producing for some of the largest equipment manufac-turers around the world.

Last but not least, we are also im-plementing the strategy for OilTec Services, headquartered in Norway at our company called "Trio", with the opening of an oil dedicated shop in Saudi Arabia and plans are under-way to establish a location in most major oil centers in the world.

Trio OilTec Services

Mexico

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ct Plasma Transferred Arc (PTA) is a modern and exciting technology that has found its place in wearfac-ing and joining technologies, Cas-tolin Eutectic’s homeland. As one of the pioneers in PTA with more than 35 years experience and over 350 units in the field, we have recently upgraded our range with a fully automated system combining all state-of-the-art technologies devel-oped during recent years.

The Universal Unit can be used for wearfacing but also for PTA braz-ing with powder or wire to give low heat input, outstanding precision and quality with speed, cost and ex-perience of welding.

With its fully programmable gas controls, pilot arc settings, powder delivery and welding current, the

EuTronic® GAP Universal Unit can deliver a completely repeatable, precisely engineered weld overlay. The EuTronic® GAP Universal Unit is fully integrated with the oscillation and arc length controller to work with the tilting turntable for simple and fast setup of welding param-eters.

The Universal Unit is well suited for protecting round parts. With the 150kg table, the machine is capable of handling smallest parts as well as moderately large parts. To en-hance the security of the operation in rough conditions, the electronic parts are capsuled and cooled by a heat exchanger. Typical applications are: bottom plates and guide rings for the glass industry, different types of valves, pistons, etc.

What is the EuTronic® GAP process?The EuTronic® GAP is the Castolin Eutectic Plasma Transferred Arc (PTA) process which is ideal for coating and joining operations. The plasma is focused while forced through the heat resistant anode, causing a considerable increase of the arc density, energy and temperature. The welding filler alloy, in gas atom-ized powder or cold wire form, is conveyed into the plasma arc column where a shielding gas protects the weld pool from the atmosphere. The plasma arc and the heat input can be far better controlled than a conventional electric arc and the energy is almost completely spent to melt the filler metal, reducing the heat input and dilution to the minimum.

>> For more information about this product, visit our www.castolin.com website or contact your local Castolin Eutectic representative.

GAP fully Automated Solution

«Improving productivity

with high technology»

PTA process produces extra smooth, spatter-free deposits, minimising

machining and filler alloy costs.

Usually, using such advanced tech-nologies require in-depth know-how in machine programming and long experience in working with such a robot. Thanks to a close col-laboration with our technician expert team, we have developed this user friendly machine, with no programming codes to learn, as all the parameters are set in common welding terms.

SOLUTIONS - Customer Information - Newsletter - Issue � - 2009 �Wear & Fusion Technology with Service and Quality

As mentionned in page 3, our Cas-toLab® Services are specialised in wear parts production, from in-dividual workpieces to OEM parts that need to be produced on a regu-lar basis.

The latest development made by Castolin Eutectic is the unique CDP® 212 wearplate, which con-tains evenly distributed chromium carbide phases in a ferrous alloy matrix. This powder wearplate of-fers high abrasion and erosion re-sistance when used in non corro-sive conditions.

With state-of-the-art technologies such as our brand new water jet cutting machine in Austria or Mess-er plasma cutting machines, we en-sure highest quality wear parts for industry. The new CDP® 212 is ideal

CDP® 2�2 - Lightest parts for the best wear protection!

Did you know that about 10 bil-lion glass containers are produced every year in Europe? In order to offer a complete service to our cus-tomers, Castolin Eutectic acquired Provac Ltd. The flagship product is ProTecGM that has been developed specifically as full cavity protec-tion for the glass container indus-try, for the improvement of mould wear and release characteristics. It is capable of sustained opera-tion at high temperatures and can withstand thermal shock and rapid thermal cycling encountered the manufacture process.

The coating properties of ProTecGM are exceptional. The high nickel content of ProtecGM imparts con-siderable toughness and wear re-sistance, to withstand stringent temperature requirements for ex-

ProTec GM- Enduring Performance

tended run lengths. Such proper-ties transform the performance of moulds and blanks in a number of important ways. The most popular use of ProTecGM is for blank moulds and blow moulds.

for many applications such as: fans, cyclones, sidewalk moulds, gliding strips, chutes, etc.

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Castolin Eutectic is the special-ist for all wearfacing and joining applications. With more than 100 years experience and our strategy focused on a close con-tact with our customers, we are able to anticipate the needs of the market to offer the best solu-tions.

During the last decade, we have seen a growing demand coming from professional distributors. So obviously we had to satisfy this demand and came in this new business with more than enough assets.

Distribution experts

Such business models have al-ready been launched in many countries where Castolin Eutectic is already present. In these coun-tries, a major investment has been made in know-how, to be able to analyse your needs and to

develop the right products. Staff consists of highly skilled and ex-perienced professionals from the distribution sector.

Complete product range

As you can see in the picture above, we have built a complete range of products especially adapted to the distribution mar-

ket. Our main concern is to de-velop a complete range, provid-ing you with all solutions from standard joining applications to highly resistant wearfacing materials involving rods, pastes, fluxes, electrodes, welding equip-ment, gases etc.

Join our Success into Distribution:

Castolin Eutectic brings its experience

SOLUTIONS - Customer Information - Newsletter - Issue � - 2009 �Wear & Fusion Technology with Service and Quality

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Packaging, promotions and displays

Developing new packaging, find-ing products to complete our range, as well as creating spe-cial promotions to animate your sales is our daily routine. But is it enough to be the best partner? Not for Castolin Eutectic. We have also thought about how you are going to show the famous red and yellow products and especially on which support. To provide you with this tailored offer, we use softwares able to reproduce the exact display you need, according to the products, the space avail-able in your shop, as well as the design expected.

Close to you

With over 350 sales engineers travelling around Europe every-day, we are able to provide un-beatable service to our custom-ers. We can literally be at 90 % of customers in Europe within 2 hours; this allows us to give unsurpassed service and sup-port. We manage warehouses and keep stocks adapted to local requirements in every European country (including the new coun-tries), so when realizing that you

>> For more information about these products, contact your local Castolin Eutectic representative.

have sold all your stock of Casto-lin Eutectic products, just contact your local sales representative.

Our Distribution team is at your service organizing training courses on a regular basis for your team as well as demonstra-tion days at your shop to ani-mate your sales, showing your customers how fast their biggest problems can become a trifle.

Your benefits: Distribution experts

at your service Outstanding product quality Complete product range

to lower your number of suppliers Modern packaging

and displays Flexibility Supporting you, all over

the world Warehouse in every European

country


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Acquisition of a New CastoLab® Services Building in USA

Destination: Outer space!This year, a training course was organised by Castolin Eutectic for REGULUS (National Center of Spatial Studies, France). This training took place at the Space Centre in Guiana. The staff was trained to use the CastoDyn® DS 8000 equipment on critical parts of the space shuttle.

New CDP® Wear Plate Production at

Castolin Eutectic China

See you next at:

FairFabTech Mexico / AWS Weldmex Trade Show, Monterrey, Mexico 2nd – 4th of June 2009 North America’s largest Metal Forming, Fabricating, Tube & Pipe and Welding Trade Show

www.fmafabtech.com

FairIEEE – IAS/PCA Cement Industry Conference, Palm Springs, USA 29th of May – 5th of June 2009 Annual Cement Industry Technical Workshops

www.confabb.com

Most important welding fair

Schneiden & Schweissen Essen

13th -19th September 2009Come and visit our stand at the world’s most important welding fair

www.schweissenuschneiden.de

On the 1st of August 2008, Eu-tectic Castolin China successfully completed the installation of a CDP® wear plate cell and began production of wear plates to sup-ply domestic customers. “With this CDP® cell, Castolin Eutectic China has set up a strong founda-tion to pursue future expansion plans, which include a new plant with more CDP® cells and Casto-Lab® Services activities”, explains Kahbin Sew, CEO of Castolin Eutec-tic in China.

In the continuing quest to offer our customers the best service possible, Eutectic Corporation ac-quired a new CastoLab® Services in Milwaukee, Wisconsin. The new facility will house three wear plate cells, 2 CastoTube® machines, a product demonstration area, and a large training center that will ac-commodate up to 30 employees.

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