SOLUTION 3.0 HOTELS · Digital screen: highlights your promotions and special offers and attracts...
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SOLUTION 3.0 HOTELS www.onthespot.com I 902 21 21 09 SOLUTIONS 3.0 At onthespot we're leaders in activating sales points. We've already helped over 17,000 brands to create a unique shopping experience for their customers. We want your customers to experience your brand and that's why we offer you the best pack to activate your establishment, with new channels so that you can communicate and relate to them more effectively. Each business model has something that makes it unique. That's why we have created different, innovative solutions that adapt to the different needs of each sector. THE KEYS TO OUR SERVICE CONTENTS We create exclusive content for you and we manage it. EQUIPMENT We provide consultancy to adapt it to your space and your goals. MEDIA We install, configure and maintain it. SERVICES We do whatever is necessary to bring maximum value to the solution. ATTENTION Always at your service to address your queries. THE SOLUTION FOR HOTELS: A CUSTOMISED SOLUTION Making a stay in your hotel a memorable experience is key to achieving customers satisfaction and loyalty. Our solution is entirely designed for your hotel, because we understand the ingredients needed to achieve your goals. No matter what your positioning, or the image you wish to convey, we make the experience in your hotel different and unique. THE CUSTOMER JOURNEY IN A HOTEL We have studied the typical needs of a hotel guest to find out how they behave and interact. This is how we have been able to identify the hot spots or touchpoints that can be activated to achieve the desired goals. 1. ACCESS 5. ON THE GO 2. RECEPTION AREA 4. ROOM SIGNAGE 3. RESTAURANT AREA
Transcript of SOLUTION 3.0 HOTELS · Digital screen: highlights your promotions and special offers and attracts...
SOLUTION 3.0HOTELS
www.onthespot.com I 902 21 21 09
SOLUTIONS 3.0At onthespot we're leaders in activating sales points. We've already helped over 17,000 brands to create a unique shopping experience for their customers.We want your customers to experience your brand and that's why we offer you the best pack to activate your establishment, with new channels so that you can communicate and relate to them more effectively.Each business model has something that makes it unique. That's why we have created different, innovative solutions that adapt to the different needs of each sector.
THE KEYS TO OUR SERVICE
CONTENTS
We create exclusive content for you and we manage it.
EQUIPMENT
We provide consultancy to adapt it to your space and your
goals.
MEDIA
We install, configure and maintain it.
SERVICES
We do whatever is necessary to bring maximum value to the
solution.
ATTENTION
Always at your service to address your queries.
THE SOLUTION FOR HOTELS: A CUSTOMISED SOLUTIONMaking a stay in your hotel a memorable experience is key to achieving customers satisfaction and loyalty.Our solution is entirely designed for your hotel, because we understand the ingredients needed to achieve your goals.No matter what your positioning, or the image you wish to convey, we make the experience in your hotel different and unique.
THE CUSTOMER JOURNEY IN A HOTELWe have studied the typical needs of a hotel guest to find out how they behave and interact. This is how we have been able to identify the hot spots or touchpoints that can be activated to achieve the desired goals.
1. ACCESS
5. ON THE GO
2. RECEPTION AREA
4. ROOM SIGNAGE
3. RESTAURANT AREA
www.onthespot.com I 902 21 21 09
KEY ELEMENTS OF EACH TOUCHPOINT
Digital screen: highlights your promotions and special offers and attracts the public's attention through multimedia content.
1. ACCESS
Ambiance music: the music makes a statement about your brand. It creates the most appropriate ambiance for your establishment's goals at all times.Hotel TV: provide your guests with all the information necessary to make their stay in your hotel unique with your own corporate channel.Interactive directory: this makes it easy for your customers to find what they need through an interactive experience.Digital survey: ascertain the your customers' level of satisfaction and correct what's necessary to meet your goals.
2. RECEPTION AREA
Interactive menu: give your establishment a more innovative image andimpress your customers with this high-impact interactive menu.Digital screen: draw the public's attention to your promotions and special offers with maximum impact.
3. RESTAURANT AREA
Information kiosk easily keep the information updated and visible on each of the events that take place in the meeting spaces in your hotel.
4. ROOM SIGNAGE
Relational marketing: communicate with your customers, offering them promotions and special discounts that will direct them to your hotel.
5. ON THE GO
THE BENEFITS OF THIS SOLUTION
Increases the impact of the brand on your customers and attracts the public. Opens new communication channels that allow you to communicate a number of messages in novel and effective ways. Positions your brand and your establishment as innovative. Promotes the added services that guests can enjoy. Facilitates the discovery of tourism information of interest. Provides statistical information that helps to better understand the public and be more competitive. Personalises the atmosphere of the hotel according to the brand personality. Generates a unique experience in your establishment. Increases the level of satisfaction among your customers and directly affects their loyalty. Extends the relationship beyond the hotel, creating a direct communication channel. Improves customer and personnel management. Provides extra profit as a result of renting advertising space.
