Solicitation FB -01029 Long Distance Telephone Services … · 2019. 3. 28. · shall carry...

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Solicitation FB - 01029 Long Distance Telephone Services Solicitation Designation: Public Miami - Dade County Solicitation FB-01029 Miami-Dade County 2/20/2019 7:16 AM p. 1

Transcript of Solicitation FB -01029 Long Distance Telephone Services … · 2019. 3. 28. · shall carry...

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Solicitation FB-01029

Long Distance Telephone Services

Solicitation Designation: Public

Miami-Dade County

Solicitation FB-01029Miami-Dade County

2/20/2019 7:16 AM p. 1

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Solicitation FB-01029

Long Distance Telephone Services

Solicitation Number    FB -01029

Solicitation Title    Long Distance Telephone Services

Solicitation Start Date Jan 15, 2019 3:15:00 PM EST

Solicitation End Date Feb 8, 2019 6:00:00 PM EST

Question & Answer

End Date Jan 25, 2019 7:00:00 AM EST

Solicitation Contact    Santiago Pastoriza

305 -375 -4552

[email protected]

Contract Duration    See Bid Documents

Contract Renewal    See Bid Documents

Prices Good for    See Bid Documents

Solicitation Comments The purpose of this solicitation is to establish a contract with an Inter-Exchange Carrier (IXC) for the purchase of IntraLATA, InterLATA, Interstate, Intrastate and International Long-Distance Telephone Services, which will also include conference bridges and toll – free services for the Miami-Dade County ’s Private Branch Exchange (PBX) Centrex service and single line access locations.  The successful Bidder 

shall carry international and domestic long-distance traffic including overflow in conjunction with the needs of Miami-Dade County ’s Information Technology Department (ITD), Aviation Department (MDAD), and Fire Rescue Department (MDFR).

Added on Jan 28, 2019:Addendum No. 1 provides responses to questions received during the Question and Answer period.

Addendum # 1

New Documents           FB-01029_Addendum_1.pdf

Item Response Form

Item     FB-01029 --01 -01 - Please submit pricing on attached pricing sheet

Quantity    1 each

Prices are not requested for this item.

Delivery Location          Miami -Dade County

No Location Specified

Qty 1

DescriptionPlease submit pricing on attached pricing sheet 

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Solicitation FB-01029

Long Distance Telephone Services

Solicitation Number    FB -01029

Solicitation Title    Long Distance Telephone Services

Solicitation Start Date Jan 15, 2019 3:15:00 PM EST

Solicitation End Date Feb 8, 2019 6:00:00 PM EST

Question & Answer

End Date Jan 25, 2019 7:00:00 AM EST

Solicitation Contact    Santiago Pastoriza

305 -375 -4552

[email protected]

Contract Duration    See Bid Documents

Contract Renewal    See Bid Documents

Prices Good for    See Bid Documents

Solicitation Comments The purpose of this solicitation is to establish a contract with an Inter-Exchange Carrier (IXC) for the purchase of IntraLATA, InterLATA, Interstate, Intrastate and International Long-Distance Telephone Services, which will also include conference bridges and toll – free services for the Miami-Dade County ’s Private Branch Exchange (PBX) Centrex service and single line access locations.  The successful Bidder 

shall carry international and domestic long-distance traffic including overflow in conjunction with the needs of Miami-Dade County ’s Information Technology Department (ITD), Aviation Department (MDAD), and Fire Rescue Department (MDFR).

Added on Jan 28, 2019:Addendum No. 1 provides responses to questions received during the Question and Answer period.

Addendum # 1

New Documents           FB-01029_Addendum_1.pdf

Item Response Form

Item     FB-01029 --01 -01 - Please submit pricing on attached pricing sheet

Quantity    1 each

Prices are not requested for this item.

Delivery Location          Miami -Dade County

No Location Specified

Qty 1

DescriptionPlease submit pricing on attached pricing sheet 

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 BID NO.: FB -01029

 Long Distance Telephone Services Feb 8, 2019

MIAMI-DADE COUNTY, FLORIDA

I N V I T A T I O NT O B I D

TITLE:

FOR INFORMATION CONTACT:

     Santiago Pastoriza, 305 -375-4552, [email protected]  

IMPORTANT NOTICE TO BIDDERS/PROPOSERS:

· READ THE ENTIRE SOLICITATION DOCUMENT, THE GENERAL TERMS AND CONDITIONS (SECTION 1), AND SUBMIT ALL QUESTIONS/CLARIFICATION IN ACCORDANCE WITH THE TERMS OUTLINED IN PARAGRAPH 1.2(D) OF THE GENERAL TERMS AND CONDITIONS.

· THE SOLICITATION SUBMITTAL FORM CONTAINS IMPORTANT INFORMATION THAT REQUIRES REVIEW AND COMPLETION BY ALL BIDDERS/PROPOSERS RESPONDING TO THIS SOLICITATION.

· FAILURE TO COMPLETE AND SIGN THE SOLICITATION SUBMITTAL FORM WILL RENDER BIDDER ’S/PROPOSER ’S BID/PROPOSAL NON-RESPONSIVE.

SECTION 1

GENERAL TERMS AND CONDITIONS:

All general terms and conditions of Miami -Dade County Procurement Contracts are posted online. Bidders/Proposers that receive an award from Miami -

Dade County through Miami -Dade County's competitive procurement process must anticipate the inclusion of these requirements in the resultant contract.

These general terms and conditions are considered non-negotiable.

All applicable terms and conditions pertaining to this solicitation and resultant contract may be viewed online at the Miami -Dade County, Strategic

Procurement Division ’s webpage by clicking on the below link:  

http://www.miamidade.gov/procurement/library/boilerplate/general-terms-and-conditions-r18-2.pdf

NOTICE TO ALL BIDDERS/PROPOSERS:

Electronic bids are to be submitted through a secure mailbox at BidSync (www.bidsync.com) until the date and time as indicated in this solicitation

document.  It is the sole responsibility of the Bidder/Proposer to ensure their proposal reaches BidSync before the solicitation closing date and time.  There is no cost to the Bidder/Proposer to submit a proposal in response to a Miami -Dade County solicitation via BidSync.  Electronic submissions may

require the uploading of electronic attachments.  The submission of attachments containing embedded documents or proprietary file extensions is prohibited.  All documents should be attached as separate files.

For information concerning the scope of services/technical specifications please, utilize the question/answer feature provided by BidSync at

www.bidsync.com within the solicitation. Questions of a material nature must be received prior to the cut -off date specified in the solicitation.  Material changes, if any, to the solicitation terms, scope of services, or bidding procedures will only be transmitted by written addendum. (See addendum section

of BidSync site).  

Please allow sufficient time to complete the online forms and upload of all proposal documents.  Bidders/Proposers should not wait until the last minute to submit their bid/proposal.  The deadline for submitting information and documents will end at the closing time indicated in the solicitation.  All information and documents must be fully entered, uploaded, acknowledged ( “Confirm ”) and recorded into BidSync before the closing time, or the system will stop the

process and the submission will be considered late and will not be accepted.

  Long Distance Telephone Services   

PLEASE NOTE THE FOLLOWING:

No part of Bidder ’s/Proposer ’s bid/proposal can be submitted via HARDCOPY, EMAIL, or FAX .  No variation in price or conditions shall be permitted based upon a claim of ignorance. Submission of a bid/proposal will be considered evidence that the Bidder/Proposer has familiarized themselves with the

nature and extent of the work, and the equipment, materials, and labor required. The entire bid/proposal must be submitted in accordance with all

specifications contained in the solicitation electronically.

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 BID NO.: FB -01029

 Long Distance Telephone Services Feb 8, 2019

MIAMI-DADE COUNTY, FLORIDA

I N V I T A T I O NT O B I D

TITLE:

FOR INFORMATION CONTACT:

     Santiago Pastoriza, 305 -375-4552, [email protected]  

IMPORTANT NOTICE TO BIDDERS/PROPOSERS:

· READ THE ENTIRE SOLICITATION DOCUMENT, THE GENERAL TERMS AND CONDITIONS (SECTION 1), AND SUBMIT ALL QUESTIONS/CLARIFICATION IN ACCORDANCE WITH THE TERMS OUTLINED IN PARAGRAPH 1.2(D) OF THE GENERAL TERMS AND CONDITIONS.

· THE SOLICITATION SUBMITTAL FORM CONTAINS IMPORTANT INFORMATION THAT REQUIRES REVIEW AND COMPLETION BY ALL BIDDERS/PROPOSERS RESPONDING TO THIS SOLICITATION.

· FAILURE TO COMPLETE AND SIGN THE SOLICITATION SUBMITTAL FORM WILL RENDER BIDDER ’S/PROPOSER ’S BID/PROPOSAL NON-RESPONSIVE.

SECTION 1

GENERAL TERMS AND CONDITIONS:

All general terms and conditions of Miami -Dade County Procurement Contracts are posted online. Bidders/Proposers that receive an award from Miami -

Dade County through Miami -Dade County's competitive procurement process must anticipate the inclusion of these requirements in the resultant contract.

These general terms and conditions are considered non-negotiable.

All applicable terms and conditions pertaining to this solicitation and resultant contract may be viewed online at the Miami -Dade County, Strategic

Procurement Division ’s webpage by clicking on the below link:  

http://www.miamidade.gov/procurement/library/boilerplate/general-terms-and-conditions-r18-2.pdf

NOTICE TO ALL BIDDERS/PROPOSERS:

Electronic bids are to be submitted through a secure mailbox at BidSync (www.bidsync.com) until the date and time as indicated in this solicitation

document.  It is the sole responsibility of the Bidder/Proposer to ensure their proposal reaches BidSync before the solicitation closing date and time.  There is no cost to the Bidder/Proposer to submit a proposal in response to a Miami -Dade County solicitation via BidSync.  Electronic submissions may

require the uploading of electronic attachments.  The submission of attachments containing embedded documents or proprietary file extensions is prohibited.  All documents should be attached as separate files.

For information concerning the scope of services/technical specifications please, utilize the question/answer feature provided by BidSync at

www.bidsync.com within the solicitation. Questions of a material nature must be received prior to the cut -off date specified in the solicitation.  Material changes, if any, to the solicitation terms, scope of services, or bidding procedures will only be transmitted by written addendum. (See addendum section

of BidSync site).  

Please allow sufficient time to complete the online forms and upload of all proposal documents.  Bidders/Proposers should not wait until the last minute to submit their bid/proposal.  The deadline for submitting information and documents will end at the closing time indicated in the solicitation.  All information and documents must be fully entered, uploaded, acknowledged ( “Confirm ”) and recorded into BidSync before the closing time, or the system will stop the

process and the submission will be considered late and will not be accepted.

  Long Distance Telephone Services   

PLEASE NOTE THE FOLLOWING:

No part of Bidder ’s/Proposer ’s bid/proposal can be submitted via HARDCOPY, EMAIL, or FAX .  No variation in price or conditions shall be permitted based upon a claim of ignorance. Submission of a bid/proposal will be considered evidence that the Bidder/Proposer has familiarized themselves with the

nature and extent of the work, and the equipment, materials, and labor required. The entire bid/proposal must be submitted in accordance with all

specifications contained in the solicitation electronically.

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SECTION 2 - SPECIAL TERMS AND CONDITIONS

2.1 PURPOSE

The purpose of this solicitation is to establish a contract with an Inter-Exchange Carrier (IXC) for the purchase

of IntraLATA, InterLATA, Interstate, Intrastate and International Long-Distance Telephone Services, which will

also include conference bridges and toll – free services for the Miami-Dade County’s Private Branch Exchange

(PBX) Centrex service and single line access locations. The successful Bidder shall carry international and

domestic long-distance traffic including overflow in conjunction with the needs of Miami-Dade County’s

Information Technology Department (ITD), Aviation Department (MDAD), and Fire Rescue Department

(MDFR).

2.2 TERM OF CONTRACT

This contract shall commence on the first calendar day of the month succeeding approval of the contract by

the Board of County Commissioners, or designee, unless otherwise stipulated in the Blanket Purchase Order

issued by the Internal Services Department, Strategic Procurement Division. The contract shall expire on the

last day of the sixtieth month.

2.3 METHOD OF AWARD

Award of this contract will be made to the responsive, responsible Bidder who submits an offer on all items

listed within the pricing sheet and whose offer represents the lowest price when all items in the pricing sheet

are added in the aggregate. If a Bidder fails to submit an offer on all items, its overall offer may be rejected.

The County will award the total contract to a single Bidder.

2.4 MINIMUM QUALIFICATIONS

Bidder must be listed as a regulated telecommunication company on the State of Florida Public Service

Commission (PSC) Master Commission Directory in order to be considered for award of this solicitation. This

list is located on the PSC website, and the County will use it to verify the Bidders ability to meet this

qualification.

2.5 PRICES

Fixed Pricing

Prices shall remain fixed and firm through the end of the contract term, including any extensions thereof,

except where negotiations, special pricing, additional available discounts, or applicable credits would provide

the County with more favorable rates. The County may at any time, engage in negotiations with the successful

Bidder if the County finds that the pricing provided for said services are not equal to or better than those

offered to similar situated customers in the State of Florida.

The successful Bidders’ pricing shall not be subject to any service establishment charge, initial sign-up charge

or any other charges, including charges to change the existing service to the new Interexchange Carrier or

tariff as applicable.

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The successful Bidder must provide the County with formal notification of any federally or legislatively

mandated increases and a detailed assessment of the impact on County government. The successful Bidder

shall provide the County with a monthly report listing all external variable components and their costs. Should

the successful Bidder fail to notify the County at any time when the applicable variable component decreases,

the lower price will apply from the date when the successful Bidder should have notified the County of the

decrease in that external variable component, and the County is authorized to deduct such amounts from

future billing.

Additional Charges and Taxes

Prices set forth in the Pricing Sheet are inclusive of all applicable nonexempt surcharges, recovery fees,

levies, and other similar charges (and any associated interest and penalties resulting from the County's failure

to timely pay such taxes or similar charges) relating to the sale, transfer of ownership, installation, license,

use or provision of the Services, except to the extent the County provides satisfactory proof of a valid tax

exemption prior to the delivery of Services. To the extent the County is required by law to withhold or deduct

any applicable taxes from payments due to the successful Bidder, the County will use reasonable efforts to

minimize any such taxes to the extent allowed by law or treaty, and the County will furnish the successful

Bidder with such evidence as may be required by relevant taxing authorities to establish that such tax has

been paid so that the successful Bidder may claim any applicable credit. The successful Bidder shall furnish

such evidence as may be reasonably required for determining the applicability of the additional levies, at the

request of the County.

Surcharges and Regulatory Price Adjustments

The successful Bidder shall be responsible for the payment of all taxes and fees imposed by any local, state

or federal government on the services provided by the awarded Bidder to the County. The only exception to

this requirement is that the County will pay mandatory regulatory charges payable by the end user imposed

by the Federal Communications Commission (FCC) or the Florida Public Service Commission (FPSC).

2.6 METHOD AND TIME OF PAYMENT

The successful Bidder agrees to provide invoicing in electronic form at no cost to the County. This shall be

considered a standard invoicing requirement by the County during the term of this contract. Invoices should

be clearly organized and comply with Title. 47-Telecommunications, of the Code of Federal Regulations

(C.F.R) Sections 64.2400 and 64.2401. As new services are added to the contract, these new services shall

be added to the electronic invoice with appropriate descriptions for each specific charge. Electronic invoicing

shall also include all software or tools generally made available by the successful Bidder for standard use to

access, download or allow the County to print said documentation as may be required for payment purposes.

Once format(s) are mutually agreed to by the County and the successful Bidder, the County must be given

six (6) months’ notice prior to a major modification of the format of the invoice and three (3) months prior to a

minor modification of the format of the invoice. If such notice is not provided to the County, the successful

Bidder shall be fully liable for all costs incurred by the County in modifying programs, billing reports, invoice

documents, etc. in order to be able to read and process data in the new format. Invoices and associated

back-up documentation shall be submitted by the successful Bidder to the County as follows:

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Miami-Dade County Information Technology Department Budget & Accounting 5680 SW 87th Ave Miami, FL 33182

Attention: Juan Aguirre, ITD Infrastructure Systems ManagerAdministration Division Director

Tel: (305) 596 8941 E-Mail: [email protected]

2.7 MONTHLY BILLING

2.7.1 One Master Account with Sub-Accounts to mimic the current Local Service Provider account setup

must be provided for billing purposes. A copy of the master account list with assignment of phone

number to account will be supplied to the successful Bidder upon request.

2.7.2 Billing must be provided on a monthly basis for services rendered to each County location. The

successful Bidder is responsible for the accuracy and timeliness of all invoices, payments, credits and

reports. If invoices, reports, credits and/or payments are consistently submitted inaccurately, late, or if

they contain obvious and grievous errors on a consistent basis, the County will provide the successful

Bidder with a written warning. This notice will define the problem and set forth the desired resolution.

If within ninety (90) calendar days from the date of the written warning notice, the successful Bidder

has not resolved the problem, then the successful Bidder may be subject to termination for default as

outlined in Section 1.26 of the General Terms and Conditions.

2.7.3 The successful Bidder shall promptly review requests for adjustments and/or credits, and, where

appropriate, provide the County with said credits and adjustments within two (2) billing cycles of the

resolution request. Failure to provide the County with said credit or adjustments in a timely manner

may result in the successful Bidder being subject to termination for default as outlined in Section 1.26

of the General Terms and Conditions.

2.7.4 The successful Bidder shall not submit or "turn over" past due invoices of a County government entity

to a credit bureau, collection agency or any other group without the prior written consent of ITD.

2.7.5 No “late charges” shall be assessed to the County for delays in payment for services.

2.7.6 Billing cycle must match the Local Service Provider’s cycle. (The present provider’s cutoff date is the

10th of the month).

2.7.7 The ITD Billing Section must receive electronic invoices and the billing data within seven (7) working

days after the cut-off date.

2.7.8 Billing data must be accompanied by a written transmittal summary indicating account number,

current charges, and past due charges.

2.7.9 Total records and the billing data must be equal regardless of the media format requested. (No timing

differences)

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2.7.10 Bidders invoices shall clearly specify all mandatory surcharges or taxes mandated by law that it

proposes to pass on to the County. Any surcharges not clearly specified will not be paid by the

County, unless such mandatory surcharges or taxes were enacted by the FCC or FPSC subsequent

to the response to this solicitation.

2.8 BILLING DISPUTES: DELAYED BILLING; DISPUTED CHARGES

The County will not be required to pay charges for services invoiced more than 24 months after close of the billing month in which the charges were incurred, except for automated or live operator assisted calls of any type. If the County disputes a charge, the County will provide notice to the successful Bidder, specifically identifying the charge and the reason it is disputed. The successful Bidder and the County will use commercially reasonable efforts to identify and correct errors in a timely manner. Notwithstanding the foregoing, the County may seek repayment of any charges paid that are determined to be invalid as a result of an internal audit process performed at the discretion of the County. Consistent with CFR Section 64.2401, the successful Bidder agrees to provide reasonable assistance to the County in the proper identification of charges for services by 3rd party providers that may be the source of an identified billing dispute. Billing disputes will be handled in accordance with Section 2-8.1.4(6), Improper invoice; resolution of disputes.

2.9 REVIEW OF DOCUMENTS

2.9.1 Subject to the successful Bidder’s reasonable security requirements, and not more than once every

thirty-six (36) months, the County may, review the successful Bidder’s relevant billing records for a

period not to exceed the preceding 36 months, for the purpose of assessing the accuracy of the

successful Bidder’s invoices to the County. The County may employ such assistance as it deems

desirable to conduct such reviews, but may not employ the assistance of any entity that derives a

substantial portion of its revenues from the provision of services that are substantially similar to the

Services provided hereunder or any person who has previously made prohibited use of the

successful Bidder’s proprietary information. Such reviews by County staff shall take place at a time

and place agreed upon by the parties. The County's normal internal invoice reconciliation

procedures shall not be considered a review of the successful Bidder’s relevant billing records for

purposes of this Section.

2.9.2 The successful Bidder shall promptly correct any billing error that is revealed in a billing review,

including refunding any overpayment by the County in the form of a credit as soon as reasonably

practicable under the circumstances.

2.9.3 The successful Bidder shall cooperate in any County billing review by providing the successful

Bidder’s billing records as reasonably necessary to verify the accuracy of the successful Bidder’s

invoices. The successful Bidder may redact any information that reveals the identity or non-public

information of other customers of the successful Bidder or other confidential information of the

successful Bidder that is not relevant to the purposes of the review.

2.10 SECURITY FROM UNAUTHORIZED USE

2.10.1 It is the County’s intent to prevent criminal “hacking” of County owned business telephone systems and toll fraud. The County authorizes the successful Bidder to immediately block detected or suspected toll fraud without prior notification or authorization from the County. When this happens, the successful Bidder shall immediately provide the County with electronic mail notification that fraud

has been detected or suspected. The successful Bidder shall include detailed calling activity

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information with number(s) and usage records. The block of the suspected number shall remain until County completes an investigation and requests the block to be removed.

2.10.2 The County shall hold the successful Bidder responsible for any and all costs, charges, fraud, and/or

security breaches for which it is responsible (e.g. by its own acts or omissions or those of its agents, employees, etc.), or that could have been prevented had the County been educated as to available preventive techniques pertinent to the specific telephone systems and services, including the network of the County.

2.10.3 The successful Bidder, in connection with its obligations above for preventive techniques, further agrees to provide ongoing security information at the same time new capabilities and features are added or within thirty (30) calendar days of the event when new methods of breaching the current configuration become known. Ongoing security information shall be provided in both written form and in person, and shall delineate the changes, potential problems and recommended solutions. Furthermore, the successful Bidder will be responsible for notifying the County through automatic SMTP messaging, or automatic email of any potential fraud activity. The email detailing the fraud activity will be addressed to ITD; email addresses where to send potential fraud activity notifications will be provided within the initial 60 calendar days of contract award.

2.10.4 The County shall hold the successful Bidder responsible for any and all security breaches that could have been prevented had the County been educated as to preventive techniques such as secure-password administration, tracking and monitoring of long-distance services, and remote access restrictions. The successful Bidder shall not be held responsible if a breach occurs after adequate instructions to avoid said breach have been provided in writing but ignored or changed by the County..

2.10.5 In the event of any dispute as to cause or responsibility hereunder, the burden shall be upon the successful Bidder to prove by a preponderance of the evidence, that it is not at fault, or that it could not have prevented the occurrence through the measures and means herein set forth. Otherwise, it shall be presumed that the successful Bidder is responsible.

2.10.6 In situations of calling card fraud, successful Bidder will not hold the County responsible for fraud associated with unauthorized usage following the involuntary theft or loss of a card or card number when such usage was not intentionally facilitated or implicitly authorized by an authorized user. The successful Bidder will not be liable for fraud associated with unauthorized usage when such usage was initially permitted or facilitated by an authorized user or where an authorized user knew or in the exercise of reasonable care should have known, that the card was being used by a person(s) known to the authorized user but took no steps to notify the successful Bidder of the unauthorized usage. In the event the successful Bidder asserts that the County is responsible for any charges pursuant to this Section, the burden will be upon the successful Bidder to prove by a preponderance of the evidence, that the circumstances set forth in this Section apply which relieve the successful Bidder of its responsibilities to cover any losses or charges.

2.11 PURCHASE OF OTHER SERVICES NOT LISTED WITHIN THIS SOLICITATION BASED ON PRICE

QUOTES:

While the County has listed all major services within this solicitation which are utilized by County departments

in conjunction with their operations, there may be similar services that must be purchased by the County

during the term of this contract. Under these circumstances, a County representative will contact the

successful Bidder to obtain a price quote for the services. The County reserves the right to award these similar

services to the successful Bidder or acquire the items through a separate solicitation.

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SECTION 3 – SCOPE OF SERVICES

3.1 SERVICE PROFILE

A profile of the Long-Distance minutes for the first five months of 2018 is provided on “Attachment 3.” The County does not guarantee that this traffic will be the same in the future, nor does it guarantee any Minimum Annual Commitment. The County does not guarantee that any portion of this traffic will be to any country, place, or area code. The following long-distance telephone services will be awarded by the County based on this Solicitation:

IntraLATA telephone service (Within a LATA – a LATA is Local Access and Transport Area)

InterLATA telephone service (Across a LATA or LATA’s

Intrastate telephone service (Intrastate means within the state line)

Interstate telephone service (Interstate means across state line or lines)

International calling service

Conference bridges and toll – free services for the Miami-Dade County’s Private Branch Exchange (PBX) Centrex service and single line access locations

Calling cards 3.2 ACCOUNT MANAGER / FINANCE REPRESENTATIVE

The successful Bidder must provide at least one (1) full-time account manager to the County in order to

provide support for long distance related issues, problems, due dates, billing, etc. The successful Bidder shall

make said manager(s) available to visit County offices in a timely manner on the basis of a reasonable request

to meet and discuss contract related issues. This service shall be provided at no additional expense to the

County.

Additionally, Bidders must provide the County with a Finance representative who will be able to handle billing disputes that are not resolved within 30 calendar days of notification to the successful Bidder’s billing dispute center. The designated Account Manager and Finance Representative’s contact information should be submitted in “Attachment 1”.

3.3 FACE TO FACE MEETINGS

After the contract award, face-to-face meetings to discuss and arrange for billing and data requirements

included in this Section of the solicitation document are mandatory. Requirements to be discussed include

file type (i.e. ASCII, Variable Width (Tab or Comma Delimited), one call detail record (CDR) per line), and

other data requirements as outlined in Attachment 2.

3.4 NETWORK ACCESS

The successful Bidder shall provide the following long-distance access options:

1. Switched outbound domestic and international long-distance voice service from various County facilities.

2. Dedicated T-1 (or PRI, Primary Rate Interface) service for outbound long-distance service from various County facilities with the following provisions:

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The County reserves the right to provide its own originating or terminating access connections from its premises to successful Bidder’s premises.

The County may request flat rate dedicated outbound service for calls originating via dedicated T-1 (1.544 mbps), Primary Rate ISDN (1D, 23B), or higher speed links between a County owned switch and the carrier’s point-of-presence (POP). The County may elect at its option to request dedicated T-1 or higher speed link capable of being partitioned to combine outbound, toll-free, private line and data traffic on the same “pipe” if the County elects to use the link for services other than for outbound long-distance calling.

In addition to PRI over IP, public safety operations may require a dedicated PRI(s)m bit delivered over IP.

If the County provides its own originating or terminating access connection from its premises, and if County and Federal law, rule, order, policy or regulation permits successful Bidder to avoid paying an originating or terminating facility access charge, then, the successful Bidder will delete from its bill any cost for access charges to the extent that such charges are actually avoided and not currently prohibited by law, rule, regulation, or tariff and where such facilities provide the appropriate technical interface with successful Bidder's equipment. This shall apply on a circuit basis or on a per minute basis, as applicable. Currently, such arrangements using alternate access facilities are not prohibited by law, rule, regulation or tariff.

3. Long distance calling will be accomplished by dialing 1 + area code + phone number.. 3.5 INTERFACE REQUIREMENTS

The successful Bidder will be responsible for identifying and resolving any interface requirements necessary

to connect to the long distance calling network. The County shall not incur any expenses in this regard.

The existing dedicated T1 sites are listed below:

Account Name No. of Dedicated PRI/T1

Site Address

Miami Dade County – ITD 2 111 NW 1st St. Miami, FL 33128

Miami Dade County – ICFB 4 11500 NW 25th St. Miami, FL 33172

Miami Dade County – Fire Rescue 1 9300 NW 41st St. Doral, FL 33178

Miami Dade County – Aviation 3 4200 SW 36th St. Miami, FL 33166

3.6 RATE INFORMATION

Rate information must be available at all times to the caller through the operator, a toll-free number and

successful Bidder’s website.

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3.7 CALL BILLING

Billing must begin when the called party goes off-hook (i.e. answer supervision must be available). Callers

must not be billed for greater than the awarded Bidder’s proposed rates and billing must be voided for

incomplete calls. Call length shall be measured in 6-second increments of the partial use of the last called

minute.

3.8 RATES

The successful Bidder agrees that the rate per minute that will be charged for calls to International cities that

are not listed on the Pricing Sheet shall be equal to or better than those offered to similarly situated customers

in the State of Florida.

If the successful Bidder offers volume discounts (based on the aggregate monthly billing of all charges to a

subscriber), the successful Bidder shall submit a matrix showing the discount percentages that will be offered

to the County when those volume discounts become available.

3.9 INTERNATIONAL CALLING

International calling must be available, on an as needed basis, to all locations outlined in the Pricing Sheet.

3.10 PERSONAL IDENTIFICATION NUMBER (PIN)

The successful Bidder's services shall provide County use of Personal Identification Number (PIN) codes for access to long distance services to prevent unauthorized calls. Pins shall be defined by the County and distributed by ITD.

3.11 CALLING CARDS

On an as needed basis, calling cards shall be available in the various denomination for purposes such as

domestic or foreign travel on County business.

The Local Service Provider calling card and the successful Bidder’s own calling card should be accepted to

complete calls. IXC (Inter-Exchange Carrier) calling cards must be provided at no cost to the County.

3.12 TOLL-FREE SERVICE

The successful Bidder will provide toll-free numbers as required by the County, at no additional cost to the

County, for assignment to diverse County locations to avoid callers that are calling from a toll LATA (Local

Access and Transport Area) from incurring tolls for calls into these County locations.

3.13 CONFERENCE BRIDGE

The successful Bidder will provide ad hoc conference bridge service on an as needed basis, at no additional

cost to the County, allowing callers from several diverse locations to be connected for a conference call. A

main toll-free number will be available to access the conference bridge service. No less than 100 conference

bridge access numbers may be assigned thus allowing for the possibility of multiple conference bridges with

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a single chairperson ID per Conference Bridge. Public Safety operations may need multiple, dedicated

conference bridges, as well as on-site and off-site conference bridges

Dial-in numbers shall provide reliable local and international reach. Conferences shall allow up to 150-line

callers having multiple language prompts and recording capabilities. Audio conferencing will be instant without

need for reservation, and shall include multi-level access codes for chairperson and callers to ensure

conference security

3.14 GRADE OF SERVICE

The successful Bidder warrants that the services provided under the resultant Contract will be a P.01 Busy

Hour grade of service and will be provided and performed in accordance with all applicable standards of

performance established by this Solicitation, the Florida Public Service Commission and the Federal

Communications Commission.

3.15 FAILURE OF SERVICE

If a major failure occurs, such as interruption of more than thirty percent (30%) of the services provided by the

successful Bidder to the County, or a lack of service at any individual site, for a period in excess of four (4)

continuous hours, the County's remedies are as follows:

Initiate action to terminate this agreement for failure to maintain minimum services requirements.

Require the successful Bidder to reimburse the County for that portion of unavoidable access

charges which were incurred and paid by the County during the period of the service interruption.

Require the successful Bidder to credit against future usage an amount equal to the difference

between the actual cost of another vendor’s services and the successful Bidder’s rate during the

period of interruption over four (4) continuous hours until the services are restored or until an

alternate substitute is in place. Additionally, if the substitute services become permanent, the

successful Bidder will be liable for the differences in cost between the successful Bidder’s services

and the substituted vendor’s service for that period of time.

Any outage which affects the County's basic ability to communicate will be reported promptly to the County,

and an estimated time for restoring service will be given. The successful Bidder will also supply to the County

a monthly report listing all outages, troubles, interruptions, etc., in a format approved by the County and

containing, at the minimum, service involved by type, duration, location, and circuit number.

3.14 INSTALLATION DATE(S)/ACCEPTANCE

The successful Bidder’s services shall be available for utilization by the County within one hundred and eighty

(180) days of contract award. The services will be subject to a service acceptance test and must satisfy the

acceptance criteria, which will be developed and agreed to by both parties. Failure to satisfy the acceptance

criteria and conform to the requirements set forth in this Scope of Services may result in the County

withholding payment until satisfactory acceptance is granted to the successful Bidder. The successful Bidder

shall notify the County of any instances that would prevent meeting the one hundred and eight (180) day

deadline within ninety (90) calendar days from the contract award date. The successful Bidder shall be

responsible for any costs incurred as a result of any causes for delay not disclosed to the County within the

ninety (90) calendar day time period.

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The successful Bidder shall not charge the County any conversion costs necessitated by the change from the

services provided by the existing Interexchange Carrier to the services provided by the successful Bidder.

The successful Bidder further agrees that the normal installation interval for subsequent orders will not exceed

five (5) calendar days from the receipt of the order for the service and fifteen (15) calendar days for dedicated

T-1 service. Orders for service will be in the form of a communications service request (CSR) issued and

authenticated by ITD or a purchase order from an agency designated by ITD.

The balance of this page left intentionally blank

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SOLICITATION TITLE: Long Distance Telephone Services SOLICITATION NO.: FB-001029

Pricing Sheet

Instructions to Bidders: Bidders should complete all pricing tables below and include pricing for all items. Bidders that do not provide prices for all items may be considered non-responsive. Note: The number of annual minutes below is just an estimate based on historical usage by Miami-Dade County. No guarantee is given as to the actual minutes that will be used during the contract period. Part A. Domestic (Dedicated T-1 Service)

Item No. Services Weight Factors (Minutes)

Rate Per Minute - Day Rate (Peak) 8 AM to 5 PM (M-F) Eastern Time

1 InterLATA 654,303 $

2 IntraLATA 249,290 $

3 InterState 733,517 $

Part B. Domestic (Switched Service)

Item No. Services Weight Factors (Minutes) Rate Per Minute - Day Rate (Peak) 8 AM to 5

PM (M-F) Eastern Time

4 InterLATA 282,236 $

5 IntraLATA 68,535 $

6 InterState 217,324 $

Note: This solicitation requires that the rate per minute shall be the same for all cities within the respective IntraLATA, IntraState, and InterState call types. Part C. International (Dedicated T-1 Service)

Item No. Services Weight Factors (Minutes) Rate Per Minute - Day Rate (Peak) 8 AM to 5

PM (M-F) Eastern Time

7 Jamaica 82 $

8 Montreal 955 $

9 Port of Spain

360 $

10 Santo Domingo

350 $

11 Toronto 350 $

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SOLICITATION TITLE: Long Distance Telephone Services SOLICITATION NO.: FB-001029

Part D. International (Switch Service)

Item No. Services Weight Factors (Minutes) Rate Per Minute - Day Rate (Peak) 8 AM to 5

PM (M-F) Eastern Time

12 Jamaica 192 $

13 Montreal 2,227 $

14 Port of Spain

840 $

15 Santo Domingo

817 $

16 Toronto 817 $

Note: The locations listed in Part C. and D. represent the International Cities with the largest level of call activity during fiscal year 2016/17. Part E. International Calls Originating at Miami-International Airport and the Miami-Dade Fire Rescue Department

Item No. Services Weight Factors (Minutes) Rate Per Minute - Day Rate (Peak) 8 AM to

5 PM (M-F) Eastern Time

17 Afghanistan 10 $

18 Albania 10 $

19 Algeria 10 $

20 Andorra 10 $

21 Angola 10 $

22 Anguilla 1 $

23 Antigua and Barbuda

13 $

24 Argentina 501 $

25 Aruba 49 $

26 Australia 92 $

27 Austria 15 $

28 Azerbaijan 10 $

29 Bahamas 272 $

30 Bahrain 13 $

31 Bangladesh 2 $

32 Barbados 61 $

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SOLICITATION TITLE: Long Distance Telephone Services SOLICITATION NO.: FB-001029

Item No. Services Weight Factors (Minutes) Rate Per Minute - Day Rate (Peak) 8 AM to

5 PM (M-F) Eastern Time

33 Belgium 1914 $

34 Belize 6 $

35 Benin 10 $

36 Bermuda 27 $

37 Bolivia 51 $

38 Bosnia and Hewzegowina

10 $

39 Brazil 803 $

40 Bulgaria 4 $

41 Burundi 10 $

42 Cambodia 10 $

43 Cameroon 10 $

44 Canada 2160 $

45 Cayman Islands

197 $

46 Chile 122 $

47 China 34 $

48 Colombia 1018 $

49 Cook Islands 10 $

50 Costa Rica 142 $

51 Cuba 365 $

52 Czech Republic

7 $

53 Denmark 63 $

54 Dominican Republic

488 $

55 Ecuador 232 $

56 Egypt 10 $

57 El Salvador 384 $

58 Estonia 1 $

59 Finland 10 $

60 France 152 $

61 French Guiana

1 $

62 French Polynesia

10 $

63 French Southern Territories

10 $

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SOLICITATION TITLE: Long Distance Telephone Services SOLICITATION NO.: FB-001029

Item No. Services Weight Factors (Minutes) Rate Per Minute - Day Rate (Peak) 8 AM to

5 PM (M-F) Eastern Time

64 Germany 610 $

65 Greece 20 $

66 Grenada 20 $

67 Guam 60 $

68 Guatemala 97 $

69 Guyana 36 $

70 Haiti 229 $

71 Honduras 340 $

72 Hong Kong 8 $

73 Hungary 16 $

74 Iceland 48 $

75 India 56 $

76 Indonesia 6 $

77 Iraq 3 $

78 Ireland 164 $

79 Israel 119 $

80 Italy 666 $

81 Jamaica 453 $

82 Japan 142 $

83 Kazakhstan 60 $

84 Kenya 3 $

85 Korea, Republic of (South)

1 $

86 Kuwait 6 $

87 Latvia 5 $

88 Lebanon 2 $

89 Lithuania 6 $

90 Luxembourg 37 $

91 Malaysia 5 $

92 Marshal Islands

10 $

93 Mauritius 1 $

94 Mexico 8772 $

95 Montserrat 10 $

96 Mozambique 10 $

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SOLICITATION TITLE: Long Distance Telephone Services SOLICITATION NO.: FB-001029

Item No. Services Weight Factors (Minutes) Rate Per Minute - Day Rate (Peak) 8 AM to

5 PM (M-F) Eastern Time

97 Myanmar 1 $

98 Netherlands 170 $

99 Netherlands Antilles

28 $

100 New Zealand 23 $

101 Nicaragua 242 $

102 Nigeria 29 $

103 Norway 53 $

104 Oman 1 $

105 Pakistan 5 $

106 Palestinian Territory Occupied

10 $

107 Panama 2545 $

108 Papua New Guinea

2 $

109 Paraguay 21 $

110 Peru 393 $

111 Philippines 6 $

112 Poland 39 $

113 Portugal 28 $

114 Puerto Rico 814 $

115 Qatar 1757 $

116 Romania 13 $

117 Russian Federation

37 $

118 Saint Kitts and Nevis

25 $

119 Saint Lucia 58 $

120 Saudi Arabia 8 $

121 Singapore 9 $

122 Sint Maarten - Dutch

42 $

123 Somalia 1 $

124 South Africa 102 $

125 Spain 203 $

126 Sri Lanka 29 $

127 Suriname 31 $

128 Swaziland 6 $

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SOLICITATION TITLE: Long Distance Telephone Services SOLICITATION NO.: FB-001029

Item No. Services Weight Factors (Minutes) Rate Per Minute - Day Rate (Peak) 8 AM to

5 PM (M-F) Eastern Time

129 Sweden 66 $

130 Switzerland 64 $

131 Thailand 1 $

132 Trinidad and Tobago

893 $

133 Turkey 66 $

134 Turks and Caicos Islands

51 $

135 Ukraine 21 $

136 United Arab Emirates

73 $

137 United Kingdom

57 $

138 United States 217765 $

139 Uruguay 5 $

140 Venezuela 129 $

141 Viet Nam 1 $

142 Virgin Islands (British)

5 $

143 Virgin Islands (U.S.)

926 $

Part F. Conference Bridge

Item No. Service Weight Factors (Minutes) Per Minute Cost

145 Conference

Bridge 1,006,896 $

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SOLICITATION TITLE: Long Distance Telephone Services SOLICITATION NO.: FB-001029

Attachment 1

Account Manager / Finance Representative / Fraud Department

Vendors are required to provide the requested information for a full-time Account Manager to the County in order to provide support for long distance related issues, due dates, billing, etc.

ACCOUNT MANAGER

Name: Click here to enter text.

Title and/or Job Function: Click here to enter text.

Business Address: Click here to enter text.

Local or Toll Free Telephone Number:

Click here to enter text.

Mobile Telephone Number: Click here to enter text.

E-mail Address: Click here to enter text.

Vendors are required to provide the requested information for a Finance Representative who will be able to assist the County in any billing disputes that cannot be resolved within 30 days by the vendors billing dispute center.

FINANCE REPRESENTATIVE

Name: Click here to enter text.

Title and/or Job Function: Click here to enter text.

Business Address: Click here to enter text.

Local or Toll Free Telephone Number:

Click here to enter text.

Mobile Telephone Number: Click here to enter text.

E-mail Address: Click here to enter text.

Vendors are required to provide a toll-free number for their Fraud Department where the County can contact for issues relating to unauthorized usage.

FRAUD DEPARTMENT

Toll Free Telephone Number:

Click here to enter text.

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SOLICITATION TITLE: LONG DISTANCE TELEPHONE SERVICES SOLICITATION NO. FB-001029

ATTACHMENT 2

The table below represents Miami-Dade County’s billing and data requirements as mentioned in Section 3.3.

Field Number

Field Name Description Type Length Example

1 SwitchBatchNbr Sequential, positive integer assigned to each CDR file imported into the system

Numeric Long

Integer 5594

2 RecNbr

Sequential, positive integer assigned to each CDR within a CDR file. Together with the SwitchBatchNbr, a unique combination.

Numeric Long

Integer 2354

3 SwitchNbr Unique number identifying the switch from which the CDR was processed or assigned

Numeric Integer 13

4 CustNbr The unique, numeric number assigned to a customer

Numeric Long

Integer 1025

5 AuthCode

The authorization code used in the call. Can be the Switch/Trunk combination (dedicated), ANI, Travel Card, 800 number, DID.

Numeric Float 2145551212

6 AcctCd The Account Code dialed with the CDR

Numeric Long

Integer 2331

7 CallYYYYMMDD Call date at time of answer (YYYYMMDD format)

Numeric Long

Integer 20020131

8 CallHHMMSS Call time at time of answer (HHMMSS format)

Numeric Long Integer 205618

9 DestNbr

Destination Phone Number Char 18 2145551212

10 DialedNumber

Dialed Number Char 18 12145551212

11 ThirdPartyNbr

Third Party Number Char 18 2145551212

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SOLICITATION TITLE: LONG DISTANCE TELEPHONE SERVICES SOLICITATION NO. FB-001029

Field Number

Field Name Description Type Length Example

12 DestCity

Destination city name Char 25 Dallas

13 DestState

Destination state name Char 2 TX

14 DestOCN

Destination OCN Char 4 9100

15 DestLata

Destination LATA Numeric integer 552

16 IntraInter

Flag indicating jurisdiction: 1=Intralata, 2=Intrastate, 3=Interstate, 4=Canada, 5=Intl, Mexico

Numeric Integer 1

17 CallType Flag indicating type of call. See Appendix A: Call Type Codes.

Char 3 OE

18 DurMinutes The rounded, billable duration of a rated call. Detailed to a tenth of a minute.

Numeric Decimal

10,4 1.5000

19 CustRev

The revenue computed for the CDR Numeric

Decimal 10,4

0.0168

20 Surchrg The surcharge amount for the CDR

Numeric Decimal

10,4 0.0000

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SOLICITATION TITLE: LONG DISTANCE TELEPHONE SERVICES SOLICITATION NO. FB-001029

Field Number

Field Name Description Type Length Example

21 OrigNbr

Originating Phone Number Char 18 2145551212

22 OrigCity

Originating City Char 15 DIR ASST

23 OrigState

Originating State Char 2 TX

24 OrigOCN

Originating OCN

Char 4 9100

25 OrigLata

Originating LATA

Numeric Integer 552

26 SiteNbr Info digit assigned to CDR. Currently, Site Numbers: 7, 25, 27, 29, 70 are considered payphone

Numeric Integer 0

27 SiteSurChrg Charge associated with payphone use as determined by the SiteNbr

Numeric Decimal

10,4 .0000

28 ExtractSeqNbr Number used to designate a batch of CDR's that were extracted. If not used, value will be NULL.

Numeric Integer 156

New fields

29 RatedOrigNPA Originating NPA used for Rating Numeric Interger 214

30 RatedOrigNXX Originating NXX-X used for Rating Numeric Interger 555 or 5551

31 RatedTermNPA Terminating NPA used for Rating Numeric Interger 214

32 RatedTermNXX Terminating NXX-X used for Rating Numeric Interger 555 or 5551

33 LRN Yes / No ID Char 1 N

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SOLICITATION TITLE: LONG DISTANCE TELEPHONE SERVICES SOLICITATION NO. FB-001029

Call Type Codes

Call Type Description

5D Conference Call Domestic

5I Conference Call International

5M Conference Call Mexico

5X Conference Call Canada

8D TF Inbound

8E TF Inbound Ded.

8F TF Inbound Indeterminate

8G TF Inbound Ded. Indeterminate

8I TF Inbound Int'l

8J TF Inbound Ded. Int'l

8K TF Inbound Ded. Canada

8L TF Inbound Ded. Mexico

8M TF Inbound Mexico

8S TF Inbound Off-Shore

8N TF Inbound International

8T TF Inbound Ded. Off-Shore

8U Inbound Switched X-HCA

8V Inbound Dedicated X-HCA

8X TF Inbound Canada

CA Travel Card Dir. Assist.

CC Travel Card Caribbean

CD Travel Card

CI Travel Card Int'l

CM Travel Card Mexico

CS Travel Card Caribbean Int'l

CX Travel Card Canada

EB Caribbean Ded.

EC Caribbean Ded. Int'l

EI Outbound Ded. Int'l

EM Outbound Ded. Mexico

EO Outbound Ded. Off-Shore

EX Outbound Ded. Canada

IA Int'l Dir. Assist.

LA Local Directory Assist.

LI Local - Inbound

LM Local - Outbound

LP Local Pass-Through

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SOLICITATION TITLE: LONG DISTANCE TELEPHONE SERVICES SOLICITATION NO. FB-001029

LN Inbound International DID

LT Local Outbound Toll

LU Local Usage Features

MA Mexico Dir. Assist.

OA Directory Assist.

OD Outbound

OE Outbound Ded.

OF Outbound Indeterminate

OG Outbound Ded. Indeterminate

OI Outbound International

OL Local Origination

OM Outbound Mexico

OP Operator Assisted

OS OnNet

OU Outbound Switched X-HCA

OV Outbound Dedicated X-HCA

OX Outbound Canada

SA Caribbean Dir. Assist.

SB Caribbean Int'l Dir. Assist.

SD Caribbean

SI Caribbean Int'l

T8 Switched Toll Free Termination

TD Switched Toll Free Origination

TE Dedicated Toll Free Origination

TT Dedicated Toll Free Termination

WI Cellular Wireless Int'l

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SOLICITATION TITLE: LONG DISTANCE TELEPHONE SERVICES SOLICITATION NO. FB-001029

ATTACHMENT 3 The table below represents Miami-Dade County’s service profile of the long distance minutes used from January through May of 2018.

Description January 2018 February

2018 March 2018 April 2018 May 2018

Canadian 8XX Charges (D) 44.0 41.9 158.4 128.9 97.4

Canadian Long Distance Charges (D)

914.4 529.3 753.4 535.5 651.7

Caribbean Long Distance Charges

392.9 492.2 617.6 701.3 570.2

Cellular Wireless Int'l - - 6.5 3.0 -

Conference Calling 85,633.0 76,239.0 93,644.0 91,050.0 81,608.0

In State 8XX Charges (D) 6,341.1 5,077.0 5,391.5 4,669.0 4,747.9

In State Long Distance Charges (D)

3,000.8 2,910.9 2,828.3 3,342.9 3,241.0

In State Long Distance Charges (S)

15,641.2 14,650.4 15,630.8 15,129.0 15,379.2

International Long Distance Charges (D)

12,813.5 2,233.3 2,288.4 1,785.2 2,147.0

International Long Distance Charges (S)

- 10.9 - - -

Long Distance Directory Assistance Charges

1.0 1.0 1.0 2.0 -

Out of State 8XX Charges (D)

7,330.0 7,226.3 8,490.8 8,096.7 5,523.6

Out of State Long Distance Charges (D)

17,243.6 13,747.6 14,950.5 14,978.8 15,076.2

Out of State Long Distance Charges (S)

10,092.4 8,320.0 8,911.6 8,369.3 8,388.0

Outbound X-HCA (S) 372.1 204.3 255.4 88.3 424.5

Toll Free Termination (D) 1.0 2.7 0.7 - 2.8

Minutes Grand Total 159,821.0 131,686.8 153,928.9 148,879.9 137,857.5

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5

6

3 4

Solicitation No.FB-01029                                              Solicitation Title: Long Distance Telephone Services

 Legal Company Name (include d/b/a if applicable):

*

 Federal Tax Identification Number:

*

 If Corporation - Date Incorporated/Organized : State Incorporated/Organized:

 Company Operating Address:

*

 City

*

 State

*

 Zip Code

*

Miami-Dade County Address (if applicable):  City  State  Zip Code

 Company Contact Person:

*

 Email Address:

*

 Phone Number (include area code):

 Company’s Internet Web Address:

Pursuant to Miami-Dade County Ordinance 94 -34, any individual, corporation, partnership, joint venture or other legal entity having an

officer, director, or executive who has been convicted of a felony during the past ten (10) years shall disclose this information prior to

entering into a contract with or receiving funding from the County.

Place a check mark here only if the Bidder has such conviction to disclose to comply with this requirement.

LOCAL PREFERENCE CERTIFICATION: For the purpose of this certification, and pursuant to Section 2-8.5 of the Code of Miami-Dade County, a “local business ” is a business located within the limits of Miami-Dade County that has a valid Local Business Tax Receipt issued by Miami-Dade County at

least one year prior to bid submission; has a physical business address located within the limits of Miami-Dade County from which business is performed

and which served as the place of employment for at least three full time employees for the continuous period of one year prior to bid submittal (by

exception, if the business is a certified Small Business Enterprise, the local business location must have served as the place of employment for one full time employee); and contributes to the economic development of the community in a verifiable and measurable way. This may include, but not be limited to, the retention and expansion of employment opportunities and the support and increase to the County’s tax base.

Place a check mark here only if affirming the Bidder meets the requirements for Local Preference. Failure to complete this certification at this

time (by checking the box above) may render the vendor ineligible for Local Preference.

LOCALLY-HEADQUARTERED BUSINESS CERTIFICATION: For the purpose of this certification, and pursuant to Section 2 -8.5 of the Code of

Miami-Dade County, a “ locally -headquartered business” is a Local Business whose “principal place of business ” is in Miami-Dade County.

Place a check mark here only if affirming the Bidder meets requirements for the Locally-Headquartered Preference (LHP). Failure to

complete this certification at this time (by checking the box) may render the vendor ineligible for the LHP.

The address of the Locally-Headquartered office is:

LOCAL CERTIFIED VETERAN BUSINESS ENTERPRISE CERTIFICATION: A Local Certified Veteran Business Enterprise is a firm that is (a) a local

business pursuant to Section 2-8.5 of the Code of Miami-Dade County and (b) prior to bid submission is certified by the State of Florida Department of

Management Services as a veteran business enterprise pursuant to Section 295.187 of the Florida Statutes.

Place a check mark here only if affirming the Bidder is a Local Certified Veteran Business Enterprise.  A copy of the certification

must be submitted with the bid.

SMALL BUSINESS ENTERPRISE CONTRACT MEASURES (If Applicable)

A Small Business Enterprise (SBE) must be certified by Small Business Development for the type of goods and/or services the Bidder provides in accordance

with the applicable Commodity Code(s) for this Solicitation. For certification information contact Small Business Development at (305) 375-3111 or access http://www.miamidade.gov/smallbusiness/certification-programs.asp. The SBE must be certified by the solicitation’s submission deadline, at contract award, and

for the duration of the contract to remain eligible for the preference. Firms that graduate from the SBE program during the contract may remain on the contract.

Is Bidder’sfirm a Miami-Dade County Certified Small Business Enterprise? Yes                 No

If yes, please provide Certification Number:

SCRUTINIZED COMPANIES WITH ACTIVITIES IN SUDAN LIST OR THE SCRUTINIZED COMPANIES WITH ACTIVITIES IN THE IRAN

PETROLEUM ENERGY SECTOR LIST:

By executing this bid through a duly authorized representative, the Bidder certifies that the Bidder is not on the Scrutinized Companies with Activities in Sudan

List or the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List, as those terms are used and defined in sections 287.135 and

215.473 of the Florida Statutes. In the event that the Bidder is unable to provide such certification but still seeks to be considered for award of this solicitation,

the Bidder shall execute the bid response package through a duly authorized representative and shall also initial this space: In such event, the

Bidder shall furnish together with its bid response a duly executed written explanation of the facts supporting any exception to the requirement for certification

that it claims under Section 287.135 of the Florida Statutes. The Bidder agrees to cooperate fully with the County in any investigation undertaken by the

County to determine whether the claimed exception would be applicable. The County shall have the right to terminate any contract resulting from this solicitation for default if the Bidder is found to have submitted a false certification or to have been placed on the Scrutinized Companies for Activities in Sudan

List or the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List.

IT IS HEREBY CERTIFIED AND AFFIRMED THAT THE BIDDER SHALL ACCEPT ANY AWARDS MADE AS A RESULT OF THIS

SOLICITATION. BIDDER FURTHER AGREES THAT PRICES QUOTED WILL REMAIN FIXED FOR A PERIOD OF ONE HUNDRED AND

EIGHTY (180) DAYS FROM DATE SOLICITATION IS DUE. 

WAIVER OF CONFIDENTIALITY AND TRADE SECRET TREATMENT OF BID

The Bidder acknowledges and agrees that the submittal of the Bid is governed by Florida’s Government in the Sunshine Laws and Public Records Laws

as set forth in Florida Statutes Section 286.011 and Florida Statutes Chapter 119. As such, all material submitted as part of, or in support of, the bid will be available for public inspection after opening of bids and may be considered by the County in public. By submitting a Bid pursuant to this Solicitation, Bidder agrees that all such materials may be considered to be public records.  The Bidder shall not submit any information in response to this Solicitation which the Bidder considers to be a trade secret, proprietary or

confidential.  In the event that the Bid contains a claim that all or a portion of the Bid submitted contains confidential, proprietary or trade secret information, the Bidder, by

signing below, knowingly and expressly waives all claims made that the Bid, or any part thereof no matter how indicated, is confidential, proprietary or a

trade secret and authorizes the County to release such information to the public for any reason.

Acknowledgment of Waiver:

Bidder’s Authorized Representative’s Signature:

*

Date

*

Type or Print Name

*

Type or Print Title *

THE EXECUTION OF THIS FORM CONSTITUTES THE UNEQUIVOCAL OFFER OF THE BIDDER TO BE BOUND BY THE TERMS OF ITS OFFER. FAILURE TO SIGN THIS SOLICITATION WHERE INDICATED ABOVE BY AN AUTHORIZED REPRESENTATIVE SHALL RENDER

THE BID NON-RESPONSIVE.   THE COUNTY MAY, HOWEVER, IN ITS SOLE DISCRETION, ACCEPT ANY RESPONSE THAT INCLUDES AN EXECUTED DOCUMENT WHICH UNEQUIVOCALLY BINDS THE BIDDER TO THE TERMS OF ITS OFFER.

Bidder’s Authorized Representative ’s Signature:

*

Date

*

Type or Print Name

*

Type or Print Title *

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Solicitation No.FB-01029                                              Solicitation Title: Long Distance Telephone Services

 Legal Company Name (include d/b/a if applicable):

*

 Federal Tax Identification Number:

*

 If Corporation - Date Incorporated/Organized : State Incorporated/Organized:

 Company Operating Address:

*

 City

*

 State

*

 Zip Code

*

Miami-Dade County Address (if applicable):  City  State  Zip Code

 Company Contact Person:

*

 Email Address:

*

 Phone Number (include area code):

 Company’s Internet Web Address:

Pursuant to Miami-Dade County Ordinance 94 -34, any individual, corporation, partnership, joint venture or other legal entity having an

officer, director, or executive who has been convicted of a felony during the past ten (10) years shall disclose this information prior to

entering into a contract with or receiving funding from the County.

Place a check mark here only if the Bidder has such conviction to disclose to comply with this requirement.

LOCAL PREFERENCE CERTIFICATION: For the purpose of this certification, and pursuant to Section 2-8.5 of the Code of Miami-Dade County, a “local business ” is a business located within the limits of Miami-Dade County that has a valid Local Business Tax Receipt issued by Miami-Dade County at

least one year prior to bid submission; has a physical business address located within the limits of Miami-Dade County from which business is performed

and which served as the place of employment for at least three full time employees for the continuous period of one year prior to bid submittal (by

exception, if the business is a certified Small Business Enterprise, the local business location must have served as the place of employment for one full time employee); and contributes to the economic development of the community in a verifiable and measurable way. This may include, but not be limited to, the retention and expansion of employment opportunities and the support and increase to the County’s tax base.

Place a check mark here only if affirming the Bidder meets the requirements for Local Preference. Failure to complete this certification at this

time (by checking the box above) may render the vendor ineligible for Local Preference.

LOCALLY-HEADQUARTERED BUSINESS CERTIFICATION: For the purpose of this certification, and pursuant to Section 2 -8.5 of the Code of

Miami-Dade County, a “ locally -headquartered business” is a Local Business whose “principal place of business ” is in Miami-Dade County.

Place a check mark here only if affirming the Bidder meets requirements for the Locally-Headquartered Preference (LHP). Failure to

complete this certification at this time (by checking the box) may render the vendor ineligible for the LHP.

The address of the Locally-Headquartered office is:

LOCAL CERTIFIED VETERAN BUSINESS ENTERPRISE CERTIFICATION: A Local Certified Veteran Business Enterprise is a firm that is (a) a local

business pursuant to Section 2-8.5 of the Code of Miami-Dade County and (b) prior to bid submission is certified by the State of Florida Department of

Management Services as a veteran business enterprise pursuant to Section 295.187 of the Florida Statutes.

Place a check mark here only if affirming the Bidder is a Local Certified Veteran Business Enterprise.  A copy of the certification

must be submitted with the bid.

SMALL BUSINESS ENTERPRISE CONTRACT MEASURES (If Applicable)

A Small Business Enterprise (SBE) must be certified by Small Business Development for the type of goods and/or services the Bidder provides in accordance

with the applicable Commodity Code(s) for this Solicitation. For certification information contact Small Business Development at (305) 375-3111 or access http://www.miamidade.gov/smallbusiness/certification-programs.asp. The SBE must be certified by the solicitation’s submission deadline, at contract award, and

for the duration of the contract to remain eligible for the preference. Firms that graduate from the SBE program during the contract may remain on the contract.

Is Bidder’sfirm a Miami-Dade County Certified Small Business Enterprise? Yes                 No

If yes, please provide Certification Number:

SCRUTINIZED COMPANIES WITH ACTIVITIES IN SUDAN LIST OR THE SCRUTINIZED COMPANIES WITH ACTIVITIES IN THE IRAN

PETROLEUM ENERGY SECTOR LIST:

By executing this bid through a duly authorized representative, the Bidder certifies that the Bidder is not on the Scrutinized Companies with Activities in Sudan

List or the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List, as those terms are used and defined in sections 287.135 and

215.473 of the Florida Statutes. In the event that the Bidder is unable to provide such certification but still seeks to be considered for award of this solicitation,

the Bidder shall execute the bid response package through a duly authorized representative and shall also initial this space: In such event, the

Bidder shall furnish together with its bid response a duly executed written explanation of the facts supporting any exception to the requirement for certification

that it claims under Section 287.135 of the Florida Statutes. The Bidder agrees to cooperate fully with the County in any investigation undertaken by the

County to determine whether the claimed exception would be applicable. The County shall have the right to terminate any contract resulting from this solicitation for default if the Bidder is found to have submitted a false certification or to have been placed on the Scrutinized Companies for Activities in Sudan

List or the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List.

IT IS HEREBY CERTIFIED AND AFFIRMED THAT THE BIDDER SHALL ACCEPT ANY AWARDS MADE AS A RESULT OF THIS

SOLICITATION. BIDDER FURTHER AGREES THAT PRICES QUOTED WILL REMAIN FIXED FOR A PERIOD OF ONE HUNDRED AND

EIGHTY (180) DAYS FROM DATE SOLICITATION IS DUE. 

WAIVER OF CONFIDENTIALITY AND TRADE SECRET TREATMENT OF BID

The Bidder acknowledges and agrees that the submittal of the Bid is governed by Florida’s Government in the Sunshine Laws and Public Records Laws

as set forth in Florida Statutes Section 286.011 and Florida Statutes Chapter 119. As such, all material submitted as part of, or in support of, the bid will be available for public inspection after opening of bids and may be considered by the County in public. By submitting a Bid pursuant to this Solicitation, Bidder agrees that all such materials may be considered to be public records.  The Bidder shall not submit any information in response to this Solicitation which the Bidder considers to be a trade secret, proprietary or

confidential.  In the event that the Bid contains a claim that all or a portion of the Bid submitted contains confidential, proprietary or trade secret information, the Bidder, by

signing below, knowingly and expressly waives all claims made that the Bid, or any part thereof no matter how indicated, is confidential, proprietary or a

trade secret and authorizes the County to release such information to the public for any reason.

Acknowledgment of Waiver:

Bidder’s Authorized Representative’s Signature:

*

Date

*

Type or Print Name

*

Type or Print Title *

THE EXECUTION OF THIS FORM CONSTITUTES THE UNEQUIVOCAL OFFER OF THE BIDDER TO BE BOUND BY THE TERMS OF ITS OFFER. FAILURE TO SIGN THIS SOLICITATION WHERE INDICATED ABOVE BY AN AUTHORIZED REPRESENTATIVE SHALL RENDER

THE BID NON-RESPONSIVE.   THE COUNTY MAY, HOWEVER, IN ITS SOLE DISCRETION, ACCEPT ANY RESPONSE THAT INCLUDES AN EXECUTED DOCUMENT WHICH UNEQUIVOCALLY BINDS THE BIDDER TO THE TERMS OF ITS OFFER.

Bidder’s Authorized Representative ’s Signature:

*

Date

*

Type or Print Name

*

Type or Print Title *

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Name of Bidder/Proposer: FEIN No.

Mark here if race, gender and ethnicity information is not available and will be provided at a later date.  This data may be submitted to contracting department or on - line to the Small Business Development of the Internal Services Department at http://www.miamidade.gov/business/business

development- contracts.asp. As a condition of final payment, Bidder/Proposer shall provide subcontractor information on the Subcontractor Payment Report Sub 200 form which can be found at http://www.miamidade.gov/business/library/forms/subcontractors- payment.pdf.

SUBCONTRACTOR/SUPPLIER LISTING

(Miami -Dade County Code Sections 2-8.1, 2-8.8 and 10 -34)

In accordance with Sections 2 -8.1, 2 -8.8 and 10.34 of the Miami -Dade County Code, this form must be submitted as a condition of award by all Bidders/Proposers on County contracts for purchase of supplies, materials or services, including professional services which involve expenditures of $100,000 or more, and all Proposers on County or Public Health Trust construction contracts which involve expenditures of $100,000 or more.  The Bidder/Proposer who is awarded this contract shall not change or substitute first tier subcontractors or direct suppliers or the portions of the contract work to be performed or materials to be supplied from those identified, except upon written approval of the

County.  The Bidder/Proposer should enter the word "NONE" under the appropriate heading of this form if no subcontractors or suppliers will be used on the contract and sign the form below.

I In accordance with Ordinance No. 11 -90, an entity contracting with the County shall report the race, gender and ethnic origin of the owners and employees of all first tier subcontractors/suppliers.   In the event that the recommended

Bidder/Proposer demonstrates to the County prior to award that the race, gender, and ethnic information is not reasonably available at that time, the Bidder/Proposer shall be obligated to exercise diligent efforts to obtain that information and provide the same to the County not later than ten (10) days after it becomes available and, in any event, prior to final payment under the contract.

(Please duplicate this form if additional space is needed.)

Business

Name and Address of

First Tier Direct Supplier

Principal Owner

Supplies/

Materials/ Services to be

Provided by Supplier

Principal Owner

(Enter the number of male and female owners by race/ethnicity)

Employee(s)

(Enter the number of male and female employees and the number of

employees by race/ethnicity)

M F White Black HispanicAsian/Pacific

Islander

Native

American/

Native

Alaskan

Other M F White Black HispanicAsian/Pacific

Islander

Native

American/

Native

Alaskan

Other

Business

Name and Address of

First Tier

Subcontractor/

Subconsultant

Principal Owner

Scope of Work

to be Performed by

Subcontractor/

Subconsultant

Principal Owner

(Enter the number of male and female owners  by race/ethnicity)

Employee(s)

(Enter the number of male and female employees and the number of

employees by race/ethnicity)

M F White Black HispanicAsian/Pacific

Islander

Native

American/

Native

Alaskan

Other M F White Black HispanicAsian/Pacific

Islander

Native

American/

Native

Alaskan

Other

I certify that the representations contained in this Subcontractor/Supplier listing are to the best of my knowledge true and accurate.

SUB 100 Rev. 1/14

Signature of Bidder/Proposer Print Name Print Title Date

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FAIR SUBCONTRACTING PRACTICES

In compliance with Miami -Dade County Code Section 2-8.8, the Bidder/Proposer shall submit with the proposal a detailed

statement of its policies and procedures (use separate sheet if necessary) for awarding subcontractors.

NO SUBCONTRACTORS WILL BE UTILIZED FOR THIS CONTRACT

Signature Date

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Question and Answers for Solicitation #FB-01029 - Long Distance Telephone

Services

Overall Solicitation Questions

Question 1

Section 2.4 of the solicitation makes reference to a minimum qualification that the bidder must be listed as a

regulated telecommunications company with the State of Florida PSC.

Is there an exemption to this requirement if the bidder has all the abilities and can deliver the requirements of

this solicitation? (Submitted: Jan 16, 2019 10:54:02 AM EST)

Answer

- Please see Addendum 1 posted on 01/28/2019. (Answered: Jan 28, 2019 1:08:45 PM EST)

Question 2

To further clarify the question regarding Section 2.4 of the solicitation.

This bidder operates a VoIP platform. The system receives and terminates calls through the public-switched

network (PSN) technology and provides such reliability. The services of this procurement are found to be

comparable to a standard market offering for Local Exchange Carriers (LEC) and Competitive Local Exchange

Carriers (CLEC) using Network redundancy.

As such, companies of this nature are not required to register with the Florida Public Service Commission (PSC).

Will you consider a bid, that if successful, will be subject to registration with the PSC? (Submitted: Jan 17, 2019

9:42:57 AM EST)

Answer

- Please see Addendum 1 posted on 01/28/2019. (Answered: Jan 28, 2019 1:08:45 PM EST)

Question 3

RE: 3.6 RATE INFORMATION

Rate information must be available at all times to the caller through the operator, a toll - free number and

successful Bidder’s website.

Are you asking for all THREE options to be available, or, at least ONE of the three? (Submitted: Jan 18, 2019

8:25:51 AM EST)

Answer

- Please see Addendum 1 posted on 01/28/2019. (Answered: Jan 28, 2019 1:08:45 PM EST)

Question 4

3.12 TOLL-FREE SERVICE

The successful Bidder will provide toll - free numbers as required by the County, at no additional cost to

theCounty,

Where do we post the toll - free usage charges? (Submitted: Jan 18, 2019 8:27:02 AM EST)

Answer

- Please see Addendum 1 posted on 01/28/2019. (Answered: Jan 28, 2019 1:08:44 PM EST)

Question 5

Is there an estimated budget for this? (Submitted: Jan 22, 2019 1:33:40 PM EST)

Answer

- Please see Addendum 1 posted on 01/28/2019. (Answered: Jan 28, 2019 1:08:45 PM EST)

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