Solar CenTex - Thank You for a Great Year · solar talk. We’ll also announce the 2017 Oncor...

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Welcome to our 2016 newsletter. I wanted to provide an “end of year” update in an email but several of you have asked me to provide a regular publication. Here it is! Top news is that we are rated #1 by SolarReviews.com in Texas. I’m more proud of this than anything we have accom- plished because those ratings were written by you—our custom- ers. Notably, we are now rated # 6 nationally based on your reviews. The list moves around a bit, but know that we intend to stay at the top. We have retained our “Pre-Screened Solar Pro” status. We know this is proof-positive of our long-standing credibility. To you, it means that we are financially stable and have passed a check with ContractorCheck.com. Read here to see how we retained this important rating. If you have not already left a review, please consider leaving one at SolarReviews.com. Everyone who leaves a review by Christmas will be entered in our drawing for a free eGauge system to be installed in January. Those that also post a Face- book testimonial of their lowest bill will get another entry. Let us hear about those single and double-digit bills! #1 Rated Solar Company in Texas Customer Service Improvements—our commitment to you We have grown—a lot! A growing number of customers means we needed to grow our capacity to provide you support after the sale. I don’t think we did as well as we should have, each time. Previously, yours sales representative was nearly always the “entry point” for post-sales service. Of course your rep is always available to you, but when you have tech- nical issues, please contact our Director of Customer Support, Chris Wahlgren. She can be reached at [email protected] or at 254-393-1340. Chris will take your information and provide you a scheduled time for our technicians to be onsite for troubleshooting. Sometimes, we can address challenges “over the air” via internet. Here is my Texas-leading customer service guarantee to you for 2017 1) We’ll return all customer service calls within 18 hours (if we miss your call for any reason in the first place) 2) We’ll have a tech at your system within 2 days OR 3) We’ll reimburse you for any lost solar production PLUS 50%. You’ve made an investment in solar—we’re making a commitment to you. Solar CenTex - Thank You for a Great Year Special points of interest: #1 in Texas by Solar Reviews.com Nearing 1MW of instal- lations in 2016—a 70% increase Customer Service - Im- provements for you to know about Our recommended Re- tail Electric Providers for those not in coopera- tives San Angelo is OPEN Rated #1 by you in Solar Reviews Solar CenTex December, 2016 Volume 1, Issue 1 Inside this issue: Our REP Choice 2 Free Solar for low- income Veterans 2 Bonus customer referrals 2 Your 30% Tax Credit 3 We take credit cards new options for you 3 Solar Saturday 3 Texas Music Series, by Solar CenTex 4

Transcript of Solar CenTex - Thank You for a Great Year · solar talk. We’ll also announce the 2017 Oncor...

Page 1: Solar CenTex - Thank You for a Great Year · solar talk. We’ll also announce the 2017 Oncor program details. Get ready to get your IRS 30% Tax Credit Solar Saturday—January 14,

Welcome to our 2016 newsletter.

I wanted to provide an “end of year” update in an email but

several of you have asked me to provide a regular publication.

Here it is!

Top news is that we are rated #1 by SolarReviews.com in

Texas. I’m more proud of this than anything we have accom-

plished because those ratings were written by you—our custom-

ers.

Notably, we are now rated # 6 nationally based on your reviews.

The list moves around a bit, but know that we intend to stay at

the top.

We have retained our “Pre-Screened Solar Pro” status. We

know this is proof-positive of our long-standing credibility. To

you, it means that we are financially stable and have passed a

check with ContractorCheck.com. Read here to see how we

retained this important rating.

If you have not already left a review, please consider leaving

one at SolarReviews.com. Everyone who leaves a review by

Christmas will be entered in our drawing for a free eGauge

system to be installed in January. Those that also post a Face-

book testimonial of their lowest bill will get another entry. Let

us hear about those single and double-digit bills!

#1 Rated Solar Company in Texas

Customer Service Improvements—our commitment to you

We have grown—a lot! A growing number of customers means we needed to grow our capacity

to provide you support after the sale. I don’t think we did as well as we should have, each time.

Previously, yours sales representative was nearly always the “entry point” for post-sales service.

Of course your rep is always available to you, but when you have tech-

nical issues, please contact our Director of Customer Support, Chris

Wahlgren. She can be reached at [email protected] or

at 254-393-1340. Chris will take your information and provide you a

scheduled time for our technicians to be onsite for troubleshooting.

Sometimes, we can address challenges “over the air” via internet.

Here is my Texas-leading customer service guarantee to you for 2017

1) We’ll return all customer service calls within 18 hours (if we miss

your call for any reason in the first place)

2) We’ll have a tech at your system within 2 days OR

3) We’ll reimburse you for any lost solar production PLUS 50%.

You’ve made an investment in solar—we’re making a commitment to you.

Solar CenTex - Thank You for a Great Year

Special points of interest:

#1 in Texas by Solar

Reviews.com

Nearing 1MW of instal-

lations in 2016—a 70%

increase

Customer Service - Im-

provements for you to

know about

Our recommended Re-

tail Electric Providers for

those not in coopera-

tives

San Angelo is OPEN

Rated #1 by you in Solar Reviews

Solar CenTex December, 2016 Volume 1, Issue 1

Inside this issue:

Our REP Choice 2

Free Solar for low-

income Veterans

2

Bonus customer

referrals

2

Your 30% Tax Credit 3

We take credit cards

new options for you

3

Solar Saturday 3

Texas Music Series,

by Solar CenTex

4

Page 2: Solar CenTex - Thank You for a Great Year · solar talk. We’ll also announce the 2017 Oncor program details. Get ready to get your IRS 30% Tax Credit Solar Saturday—January 14,

The #1 question I am asked is,

“what retail electric provider

should I choose?

To this date, the answer used

to be, “TXU.”

But TXU policy changes mean

we cannot recommend using

them. They penalize customers

who don’t install a solar module

that is recommended by them.

It’s a business relationship for

them but to you, it’s a bad deal.

Especially when other REPs

have better plans that maxim-

ize the value of your solar in-

vestment. We recommend ei-

ther Green Mountain Energy or

MP2 Energy.

Here are the highlights:

Green Mountain Energy is our

top choice and is offered every-

where we install solar (MP2 is

Oncor only). This plan provides

FULL credit for excess energy

you send back to the grid and

this includes not just your ener-

gy charge but your TDU charge.

It’s as close to true “net-

metering” that you can get out-

side of an electric cooperative.

It is especially good where solar

makes the majority of your

energy use—i.e, those with

large systems

Right now, the “all-in” price is

11.6 cents with a 24-month

lock-in. Hard to find 24-month

plans.

MP2 is our choice for their in-

novative “net billing.” This com-

pany recognizes the value ex-

cess solar brings to the

grid...and they pay for it at real-

time pricing. If you typically

make excess energy only at

midday and your overall energy

use is a mostly even mix of

solar and grid power, then con-

sider this to maximize credit at

midday—when grid real-time

pricing can now reach up $9

per kwh at the most severe

times. Lots of variability, but if

you’re getting a modest solar

credit because you use most of

your solar at the time of pro-

duction (always the very best

value) then consider this.

9 of 10 customers—we recom-

mend Green Mountain Energy.

runs out. This year we saved

you over $400,000 with these

programs.

If you have a friend that signs

on with Solar CenTex before

Christmas, we’ll lock in today’s

incentive level for the 2017

program.

So no matter where the incen-

tive goes (Oncor maxes out

at .85 cents per watt for exam-

The 2017 utility incentive pro-

grams will start in late January.

Oncor, Sharyland, AEP, and

TNMP—plan on the amount and

per watt incentive to decrease

just as they have each year.

Oncor is already warning install-

ers to not expect the same level

as last year.

We want to help your friends

get the utility incentive before it

ple), your friend will be reward-

ed and protected against a

decline in the incentive.

You will get $500 for each re-

ferral, no matter where you

were in our 2/3/5 incentive

program. And we’ll pay this out

before Christmas—what better

way to help during the Holiday

season!

The best choice for a Retail Electric Provider

Help your friends get a solar incentive...and earn a bonus referral

Veterans giving back to Veterans

and the Air Force Association

(AFA) for our San Angelo cus-

tomers (home of many Goodfel-

lo AFB retirees.)

We have learned that often,

those that need help with their

electric bill are the ones least

able to afford it.

By providing solar for low in-

come Veterans, we can help

those on fixed income keep

energy inflation from eroding

their finances.

We’ll announce the recipients

this Spring, 2017.

As always, you can watch our

progress at our Facebook page.

If there is interest and external

support from the community

and suppliers, we’ll try to ex-

pand this program.

Great companies are good for

the company, the employees,

and the community.

Starting in 2017, Solar CenTex

has committed to providing two

solar arrays to needy, elderly

Veterans.

We’ll do this twice per year and

will work with the Association of

the United State Army (AUSA)

for our Central Texas customers

Page 2 Solar CenTex - Thank You for a Great Year

“Great

companies

are...good

for the

community”

Lock your friend

in at today’s

incentive levels.

You get $500

referral fee

before Christmas

Page 3: Solar CenTex - Thank You for a Great Year · solar talk. We’ll also announce the 2017 Oncor program details. Get ready to get your IRS 30% Tax Credit Solar Saturday—January 14,

The New Year means that our 2016 customers can get their 30%

Federal tax credit!

You’ve heard me say it, “there is no better way to pay your taxes

than a solar array on your roof, barn, or property.”

Many have called us asking how to do this.

I’m happy to say this is one of the easiest tax forms that is out

there.

IRS Form 5695 linked here has the form and the instructions.

Don’t forget that the sales tax is part of the qualified cost, too!

Call us if you need another copy of your paid in full invoice.

Anybody who brings a friend

who signs up for a free site

survey that day will get the

same $500 bonus referral that

I discussed on the previous

page.

It’s back!!

Solar Saturday is back from 11

AM to 3PM at our Main Office

on FM2410

Come in for burgers, dogs, and

solar talk.

We’ll also announce the 2017

Oncor program details.

Get ready to get your IRS 30% Tax Credit

Solar Saturday—January 14, 2017

Pay by credit card is now an option

points you’ll earn when your

purchase your system (or even

your down payment) on your

card.

We hope this provides yet an-

other option.

Bottom line is that if you want

solar, we can do it though Sun-

gage or Texas Veterans Land

Board home improvement

loans.

Nothing should prevent you from getting solar for your home We resisted this for sometime

but our bank, Extraco, has

helped us establish a credit

card processing account at the

very best value.

Previously, the fees for this

were quite onerous but today,

the fees are low enough that we

can provide this option to you.

Today’s consumers are quite

sophisticated on how they use

their reward cards. Imagine the

Volume 1, Issue 1 Page 3

Solar SaturdaySolar Saturday

January 14th , from 11AM to 3PM

at the Solar CenTex Center and Warehouse

Page 4: Solar CenTex - Thank You for a Great Year · solar talk. We’ll also announce the 2017 Oncor program details. Get ready to get your IRS 30% Tax Credit Solar Saturday—January 14,

Many of you remember the

Solar Pavilion we designed

and created for the Temple

Cultural Activities Center.

Little did I know then that this

project would commence a

relationship that I really cher-

ish to this day.

This is our second year spon-

soring the season opening of

the Texas Music Series.

Joe Ely is a legend.

Let me know if you want to

join us that night so I can get

enough tickets for us

1901 East FM 2410

Harker Heights, TX 76548

313 South Irving St

San Angelo, TX 76903

Phone: 254-300-1228

Email: [email protected]

Solar CenTex

LOWER your energy bill now,

PROTECT against energy inflation,

INVEST in the future of your home

The Home and Garden Show is our premier event.

Any way you want solar is on display!

Don’t miss us Feb 24, 25, 26th at the Temple Area

Builders Association Home and Garden Show at the

Bell County Expo Center.

Don’t miss us March 4th and 5th as the San Angelo

Home and Garden Show.

One more story—join us for the Texas Music Series 2017 Open

Did I pick the

wrong artist…?