Software Speeds ISO Certifcation, Improves Shop...

110 MMS May 2014 mmsonline.com

better production Shops Using Technology

Software Speeds ISO Certifcation, Improves Shop Communication

When Rehtek Machine Co. owners Stephen

and Paul Reh began searching for a total

software solution for their machine shop, they

initially set out to meet ISO 9001 quality certifica-

tion requirements. However, the ISO quality module

within the E2 job shop system from Shoptech

Software (Glastonbury, Conn.) provided far more

Rehtek Machine co.

problem Needed an ERP solution to meet

ISO requirements

solution E2 job shop system

from Shoptech

results Achieved ISO certification,

improved quality throughout the shop

Stephen Reh, one of the owners of Rehtek Machine

Co., created this “artwork” to show all the docu-

ments that could accompany a particular job

through production. Rather than tracking a series

of disparate spreadsheets, Mr. Reh uses Shoptech

Software’s E2 job shop system to track all

documentation in one report, freeing him to work

on the business.

0514_MMS_better.indd 110 4/15/2014 2:48:49 PM

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than that. “It also made us look at our processes

and helped us put in place a quality management

system that’s now par t of our culture,” says

Stephen, who founded the company wi th

his brother, Paul, in 1990.

Quality is particularly important for a company

like Rehtek. The 12-person job shop located

in Passa ic, N.J., suppl ies the aerospace,

Because quality require-

ments such as finish,

edges, concentricity and

cosmetics are important

to Rehtek’s customers,

these requirements—

measured and inspected

using video metrology—

form the foundation

of the shop’s focus

on quality.



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electronics and medical industries, and more than

half of the business is dedicated to precisely

machining small components for pressure sensors

that control and monitor fluids and gasses. Pres-

sure sensor parts include high-voltage contacts,

connector pins, electrodes, feed-through assem-

blies, glass metal headers and a variety of hermetic

seal components.

Most of the parts machined at Rehtek range

from 0.010 to 1.5 inches in diameter, with toler-

ances of ±0.0002 inch and cross-drilled features

starting at 0.008 inch in diameter. The pressure

sensor components are machined from a variety

of glass-to-metal sealing alloys, including stain-

less steel, Kovar, 52 al loy, ti tanium, Inconel

and exotic alloys. These components have strin-

gent end-user demands on finish, edges and

concentricity because they need to function in

extreme environments that are subject to very

high pressures, low and high temperatures, and

kinetic energy.

“In our business, when you’re dealing with

glass-to-metal seals, quality takes on a whole

new dimension,” Mr. Reh says.

For that reason, the shop was particularly

attracted to the ISO quality module’s rapid docu-

mentation system (RDS) within Shoptech’s E2

software. This component automatically produces

quality management system documentation,

saving employees time and minimizing errors. For

instance, in less than 10 seconds, employees can

access any ISO quality record on the screen.

Ac c o rd i n g to M r. R e h , t h e R D S wa s

embraced not on ly by employees, but by

Rehtek’s third-par ty cer ti f ication registrars

as we l l , because ISO 9001:2008 qua l i t y

standards are built into Shoptech’s E2 solution.

The RDS component speeds ISO training and

facilitates job shop compliance with ISO9001:2008,

Shoptech Software, call 800-525-2143

or visit shoptech.com.



http://www.graymills.com

mailto:[email protected]

http://shoptech.com

better productionShops Using Technology

mmsonline.com May 2014 MMS 115

MANUFACTURING EXCELLENCE SINCE 1939

www.graymills.com [email protected] 888-472-9645

BED FILTERSContinuous fltering of chips, grinding swarf, and other by-products of machining maintains peak operating effciency extending life of coolant and production consistency.

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DESIGNED, ENGINEERED, MANUFACTURED AND SUPPORTED IN CHICAGO, IL USA

ISO13485 and AS9100 certification audits.

Perhaps the greatest benefit of E2’s ISO qual-

ity module is that it streamlines documentation.

From estimates to invoicing, E2 brought all of

Rehtek’s accounting functions into one module

for an integrated management tool. However,

before Rehtek integrated the quality module, it

needed to make sure it was able to integrate with

its existing reporting system. As an SAP Crystal

Reports user, the company did not want to upend

its legacy reporting system when implementing

a new software package. As it turns out, the E2

E2 facilitates process

improvement through a

documentation system

that fosters contribu-

tions from employees

along the entire work-

flow. When the company

makes an improvement

on the shop floor, it’s

documented and used

going forward.



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Here are some examples

of parts made in the

shop. The left photo’s

Kovar parts are used in

the high-voltage contact

industry. The right

photo is an example of

precision machining for

a quality hermetic seal

on a pressure sensor

component.

shop system uses technology from SAP Crystal

Reports, Intuit Quickbooks and Microsoft SQL

Server 2012 for seamless integration into its core

solution. Drawing from more than 200 report

templates available in E2, Rehtek was able to

customize its own reports.

On the shop floor, all internal documentation

is incorporated into the job, as needed. There are

no longer phantom documents on the shop floor.

All documents are now traceable back to any job.

The quality module covers everything from doc-

ument control, non-conformances, recommended

corrective actions, employee training and work

center/tooling maintenance.

“E2 closes the loop for us in terms of trace-

ability,” Mr. Reh says. “It gives us total process,

document and data control.”

By using E2’s quality module, Rehtek also has



http://www.calmotion.com




monitor job status directly over the internet.

ISO 9001 certificates of compliance are auto-

matically generated in shipments, segmenting

out multiple shipping addresses, partial shipments

and back orders. E2’s auto billing ensures pur-

chase orders, invoice numbers and packing list

numbers all line up. Customers are notified of

shipments automatically via email.

E2’s qua l i t y module has a lso improved

communication within

the company, thereby

improving productivity

and p ro f i t ab i l i t y. I t

f ac i l i t a te s p ro c e s s

improvement through

a d o c u m e n t a t i o n

system that foste rs

c o n t r i bu t i o ns f ro m

employees along the

entire workflow. Rehtek

uses E2’s feedback

and corrective action

report function within

the quality module to

track all positive and

negative aspects of a

job and automatically

share those repor ts

throughout the entire

company. For instance,

every customer print is

redlined for improve-

ment and clarification,

Mr. Reh says. It’s then

attached to the router

so it can be noted when

the company makes that

part again.

Everyone from the

estimator and machine

operator to the accoun-

tant has clear insights

into making the process

better, Mr. Reh says,

and when the company

makes an improvement

on the shop floor, it’s

documented and used

going forward.

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great l y improved i ts communicat ion w i th

customers. For instance, external documents

such as blueprints, specs, material certifications

and pictures, can be easi ly attached at any

point during the process to keep communication

wi th the customer current and organized.

Us ing E2 Webv iew, cus tomers can v i ew

information such as quotes, tracking production,

scheduling and more. This enables them to



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