Soft Skills of Success
Transcript of Soft Skills of Success
The “Soft” Skills of Success
Strategies to Get Hired, Stay
Hired and Get Promoted
Thee Job Phases
1. Potential
2. Momentum
3. Harvest
Your value changes throughout any job
Plateaued “Job” Cycle
2 Years – 5 Years
Management &
Professional
Jobs
100+ % Proficiency In Assigned Tasks
Sustainers Hard Work
Education
Technical Skills
Merit Is Its Own Reward
Do It On Their Own
Fair World Mentality
Ideal “Job” Cycle
2 Years – 5 Years
Management &
Professional
Jobs
100+ % Proficiency In Assigned Tasks
20% Developing Proficiency I n Unassigned Tasks
Use the 20/80 Principle
Exceeding “Job” Expectations May Not Be a “High Value” Activity
80% of Time on the “Expected”
Determine “High Value” Areas
20% of Time on “High Value” Areas
Add Value In Ways That Get Noticed
Differentiate Your Performance
Study How Value is Really Created
Triage Your Activities
Leverage Relationships
Opportunity Comes to Those Perceived as Wanting It.
Achievers Work Hard
Negotiated World Mentality
Use Non-technical Skills
Give without expectation
Actively Seek Recognition
Career Competencies Experience Doing
Risk Linking
Show Belonging
Exhibit Specializing
Catapulting
Magnify
Accomplishing
The Seven HabitsDon’t Gamble With Your Future
1. Be Proactive
2. Begin With The End In Mind
3. Put First Things First
4. Think Win-Win
5. Seek First To Understand,
Then To Be Understood
6. Synergize
7. Sharpen The Saw
Interpersonal Skills
Thank-you Notes
Recognition
Help Others
Give Credit
Emotional Intelligence
“The capacity for recognizing
our own feelings and those of
others, for motivating
ourselves, for managing
emotions well in ourselves
and in our relationships.”Daniel Goleman
EQ Competencies
Self-awareness
Self-regulation
Motivation
Empathy
Social Skills
What is
your EQ?
What We Know About IQ
Predicts Grades In School
Does Not Predict Success In Life
Predicts 6% of Job Success
Peaks In Late Teens
Is Static
Culture Bound
What We Know About EQ
80% of a Managers Success Is
Related to EQ
Overall 67% of Abilities Essential for
Success Relate to EQ
The Primary De-railer of Top
Executives Is a Lack of Impulse
Control
EQ Skills Can Be Learned At Any
Age
Two Minds In One Body
IQ: Thinks
Intellectual capability,
knowledge, and
technical expertise
are threshold
competencies.
EQ: Feels
90% of the difference
between outstanding
and average leaders is
related to EQ.
EQ is two times as
important as IQ and
technical expertise
combined.
EQ and Technical Success
“Computer programmers in the
top 10% of EQ competency
develop effective software
three times faster than those
with lower EQ skills.”
Hay Group
Why?
Sources
Citrin, James and Smith, Richard. The 5 Patterns of
Extraordinary Careers. New Your: Crown Business, 2003
Covey, Stephen. The Seven Habits of Highly Effective People.
New York, Simon & Schuster 1989
Goleman, Daniel. Working With Emotional Intelligence. New
York. Bantam Books. 1998
Scheele, Adele. Skills for Success. William Marrow and
Company, 1981
That’s All
Folks!!