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Soft skills are defined by

Dictionary.com as desirable qualities for certain forms of employment that do not depend on acquired knowledge.. They include common sense, the ability to deal with people and a positive flexible attitude

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Soft skills are intrapersonal and interpersonal skills that determine a person's ability to excel or at least fit in a particular social structure, such as a project team, a company or even music band.

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Positive Attitude Self Esteem Emotional

Intelligence, Communication, Team Buiilding Body Language leadership ability, Etiquette, Presentation skills

Conflict resolution, Decision making, Self -motivation, Self-discipline, Persuasion, etc. Time Management Stress Management Creative Thinking Goal Setting &

Motivation etc…

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Hard skills are technical skills learned for a special job.

These skills may often be evaluated.

These skills may be specifically taught in training.

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SOFT SKILLS HARD SKILLS Soft skills are

something you may have learnt directly from your family.

Ex: The way a nurse interacts with a patient and soothes them.

Can you teach someone to be nice?

Hard skills may be taught as long as one has the ability to learn them.

Ex: Learning how to draw blood from a patients arm.

If you have a desire to learn a skill, you will probably be able to learn it.

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Your technical skills contribute only 15% to your success

What is then responsible for the balance 85% ??

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Soft skill are very important To handle interpersonal relations To take appropriate decisions To communicate effectively To have good impression and impact to gain professional development

• Communication skills form the corner stone of soft skills• Every human being has to essentially & effectively communicate with others• Effective communication is the hallmark of one’s education

•The ability to speak fluently using the right word in the right order is good communication•Message using appropriate vocabulary and syntax form effective communication

Non verbal languageFace is the index of the mind and it clearly

displays the persons interestBody language presents to the audience what we feel & think about the particular matterEx: Nodding one’s headBody language (e.g, arms crossed, standing, sitting, relaxed)Emotion of the sender & receiver (e.g, speaking clearly, enthusiastic)

Writing evaluates a person’s proficiency indications, spelling grammar etc…

Errors committed while writing circulars, reports & agenda considerably spoil the image of the writer

Good visual presentation using graphics, color, balanced design layout- adds so much to written communication.

Presentation skills include planning, preparation & delivery of the message

Making a formal speech is one form of presentation

Presentation skills can be broadly categorized into physical oral, & electronic

Success in life depends on presenting ideas in an appropriate manner.

Look at the eyes of audience & speak in a natural, conversational voice

Appropriate voice will make the presentation effective and interesting

Ask for feed back from your audience about your presentation & change accordingly

In presentation especially, stop occasionally to ask the audience understand what you have said

People of either gender, different age groups, qualification, status & skills

work as a team with a common objective of accomplishing the task

The success of any organization largely depends on the coordinated efforts of its employees It mainly refers to the agreeableness & co-operation among the team members

Professional ethics is the need of the hour in any organisation. When a person is at the work spot, he must think of his work only He must put his heart & soul into the work Each employee is a organic part of the organization & must strive to contribute his mite to the successful functioning of the organization

Man is a social animal & his success in life largely depends on his relationship & interaction with others We must respect the views & sentiments of others. When we want to differ from their views, we must very politely give hints to them without hurting their feelings

Prioritize work & schedule your time accordingly Important work should be allotted more time & taken up first Listening to classical music & practicing Yoga will considerably reduce physical, emotional & mental stress of an individual.

LEADERSHIP COMMUNICATION SKILLS

Leaders, executives & managers need to be very clear about what they expect from others Trust your self Keep smiling Share & stay together

Always learn new things Accept responsibility for your

self & your actions Look at problems &

challenges Be grateful always Love your self

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For teachers, the ability to use effective soft skills can make or break a career. While it may seem obvious that such skills would factor importantly in a classroom, soft skills are also paramount when working with parents, administration and other teachers.

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On any average day teachers work with a variety of people. Soft skills translate into the ability to successfully navigate the needs of those individuals. A teacher must use her oral and written communication skills every day to effectively pass on information to her students

A teacher uses teamwork and collaboration at any school-wide function, including faculty meetings. Without critical thinking and problem solving skills, the teacher could not effectively manage classroom behavior or student progress.

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A student gravitates toward success when taught by an effective teacher. Differences in teacher effectiveness can be "the dominant factor affecting student academic gain.

The best educators use soft skills naturally in the many interactions they encounter throughout the day

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What happens if we invest in developing our people and then they leave the company??

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What happens if we don’t and they stay??

Your thoughts are invited on this..

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