Improving Professional CompetencePresented byAnjana Banerjee

Hard skills = Technical successSoft skills = career success

Hard skills

get an interview equip with job related competencies & experiences are job specific are non transferable

Soft skills

help to land the job equip with interpersonal competencies, motivation, leadership, time management, flexibility are generic and transferable

Emotional quotient: cluster of personality traits, social graces, communication skills

Intelligence quotient: occupational requirements

EQ ensures success of group/team/organization

IQ ensures success in completing specific tasks

Key to effective communication Helps develop vocabulary Enhances general knowledge Creates awareness Increases ability to understand ideas Develops self confidence

Develops effective listening Exhibits interpersonal communication Increases ability to remember and

retain information Provides proper pronunciation patterns Improves non verbal communication