Soft Landings Conference workshop - Stakeholder Engagement
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Transcript of Soft Landings Conference workshop - Stakeholder Engagement
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Engagement Workshop
Mike Chater : Senior Architect, Hampshire County Council Stuart Thompson : Senior Design Manager, Morgan Sindall Gary Selby : Associate and CEPH Designer, Archetype Activity 1: Who to Engage Activity 2: How and When.
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Client says……
With all the fees I am paying them, they
should be giving me this anyway.
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Headteacher says……
Sounds worthy but I just don’t have the time for
this right now.
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Architect says……
I’ll get the Engineer’s to go along instead.
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Contractor says……
Sounds like another acronym for wasting
time!
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What are the big motivators?
…..and fees
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Money.
• Unresolved defects waste energy.
• Poorly commissioned buildings waste energy.
• Both the above waste peoples time/fee.
• Sorting things out later always costs a lot more.
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Recent extreme event: the heat wave of 2003
Hadley Centre
Europe: 30,000 deaths attributed to the heat wave Forest fires and crop damage seriously impacted economy Economic losses in excess of £7.5bn
England (3-14/8/03):
Excess mortality
All ages: 2091(17%)
>75: 1781(23%)
Emergency hospital admissions (>75)
1490 (6%)
Climate Change
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The New Professionalism
• Marketable - selling point for tenders / fee bids
• Aspirational • Lessons Learned – continued improvement.
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Activity 1.
• Who to engage and understanding their motivations.
• Groupings according to method of procurement. • Strengths and weaknesses
Standard JCT Design and Build NEC with Management Public Sector Private Sector PFI / ongoing management responsibility
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Activity 2. When and How?
•Suggested interventions
•Identify who is involved
•Identify who leads
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Stakeholder Engagement The Enterprise Centre University of East Anglia Norwich Soft Landings Stage 1, 2, 3
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2012 2015 2014 2013
Submit tender Jan
Tender award Feb
Stage B Stage C Stage D RIBA Stage E&F
Period of reflection
Start on site Jan
Construction 18-months
Stage 1 Stage 2 Stage 3
SL launch April 2012
Planning approval July
Contract agreed Dec
Initial
Cost planning
Handover June
a journey of almost 4years…
Stakeholder Engagement
2016
Aftercare
Stage 4
Stage 5
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• Total understanding of the project values and Clients goals
• Regular contact with wide spectrum of stakeholders, opportunity to get involved
• Client understanding (and a part of) the design & build process
• Organised and planned approach, which included our supply chain
• Met the Client teams expectations
Stakeholder Engagement
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Stakeholder Engagement
• Cost: time and effort has been significant, but due to SL..?
• Lost our way during Stage 2, period was too long & difficult to track
• Too many desires, needed a stronger focus on controlling the design & ‘change’
• The formal Commercial and Contractual process was not joined up with SL
• Needs to be tailored to meet a customers needs. This is not understood
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Stakeholder Engagement • Who should we engage with..?
• Where should we do it..?
• How should we engage..?
• How do we get to conclusions..?
• Can we keep everyone engaged..?