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    Theory and Methodology

    Social theory and system dynamics practice

    David C. Lane

    Operational Research Department, London School of Economics and Political Science, Houghton Street, London WC2A 2AE, UK

    Received 27 January 1997; accepted 11 May 1998

    Abstract

    This paper explores the social theories implicit in system dynamics (SD) practice. Groupings of SD practice are

    observed in dierent parts of a framework for studying social theories. Most are seen to be located within `functionalist

    sociology'. To account for the remainder, two new forms of practice are discussed, each related to a dierent paradigm.

    Three competing conclusions are then oered:

    1. The implicit assumption that SD is grounded in functionalist sociology is correct and should be made explicit.

    2. Forrester's ideas operate at the level of method not social theory so SD, though not wedded to a particular social

    theoretic paradigm, can be re-crafted for use within dierent paradigms.

    3. SD is consistent with social theories which dissolve the individual/society divide by taking a dialectical, or feedback,stance. It can therefore bring a formal modelling approach to the `agency/structure' debate within social theory and

    so bring SD into the heart of social science.

    The last conclusion is strongly recommended. 1999 Elsevier Science B.V. All rights reserved.

    Keywords: Systems; Simulation; Philosophy; Relationships with other disciplines; Modelling

    ``System dynamics needs a broader and deep-

    er debate about its underlying philosophy,

    the contrast with alternative philosophies,

    the nature of knowledge, the role of subjec-tive and observational information, and the

    criteria for judging validity''. Forrester

    (1980a, p. 15)

    1. Introduction

    This paper explores the practice of system dy-

    namics (SD) modelling in the context of some

    theories of the social sciences. The motivation

    derives from a comparative study of SD and

    OR (Lane, 1994a) which observed that connections

    between the grounding theories of the social sci-ences and OR have been explored to a much

    greater and fruitful extent than the possible

    connections with SD. But what is meant by social

    theory, and why might the activity of SD model-

    ling wish to be related to it? In discussing the social

    theory of any modelling approach we can unravel

    dierent elements of the process. We can use

    Eden's headings and so talk about an approach as

    consisting of tools, techniques, method and theory

    (Eden, 1989, 1990). Although these elements

    European Journal of Operational Research 113 (1999) 501527

    0377-2217/99/$ see front matter 1999 Elsevier Science B.V. All rights reserved.

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    derive from the study of group decision support

    approaches they are in the same spirit as Check-

    land's analysis of systems approaches (Checkland,

    1981) and may reasonably be applied to any OR

    approach.

    With SD we then have simulation `tools' such

    as iThink and Vensim and we employ various

    `techniques' of knowledge elicitation, model vali-

    dation and quantitative simulation. Combined

    with rules about the correct construction of mod-

    els and the aspirations of the approach, these all

    unite to form the `method' of SD. Now when we

    ask what the theory is, it is clear that we are asking

    a deeper question. In pursuing the social theory of

    SD we are asking, ``What model of social reality isimplied by the... methodology'' (Checkland, 1981,

    p. 245). All OR modelling approaches may be re-

    lated to a social theory some assumptions of how

    human beings behave in society, how they com-

    municate and make decisions, how knowledge

    about such processes can be acquired and what

    form such knowledge can take. Such assumptions

    may be explicitly articulated, as with the soft sys-

    tem methodology (SSM) approach of Checkland

    (1981), or they may remain as unexamined pre-

    suppositions. Nevertheless, these assumptionshave implications for the type of modelling work

    that is possible and the nature of any changes that

    may be made in consequence. The extent to which

    the process of SD has articulated a social theory

    for its practice is considered in the next section but

    the comment ``The present [system dynamics]

    paradigm is not sharply dened'' (Forrester, 1985,

    p. 1) indicates a lack of clarity at this deep level

    since Forrester also observes that, ``surprisingly

    few papers discuss the philosophy and validity of

    models'' (Forrester, 1985, p. 2).

    The potential advantages of debating the socialtheoretic assumptions of SD are many. The social

    sciences are perhaps over-rich in descriptive theo-

    ries which have limited practical application whilst

    SD oers a formal theory which is highly practical.

    Interaction of the two therefore oers the potential

    of supplying SD for the practical study of a wider

    range of issues in the social sciences. This can only

    enhance the respectability of SD but has been

    limited in the past because the lack of a clear

    theory has resulted in criticisms of SD and ``the

    opportunities [the criticisms] aord for inuencing

    other paradigms have not been pursued'' (Mea-

    dows, 1980, p. 1) because of the eld's inability to

    conduct a discourse at the appropriate level. Sim-

    ilarly, the crafting of a suitable social theory for

    SD would allow more eective reection on prac-

    tice and hence more coherent re-crafting of that

    practice. Practice may also be enhanced by com-

    parison with other approaches which share the

    same basic assumptions since deep commonalties

    will become visible (Lane, 1994a). Additionally,

    research at this level will contribute to the debate

    on choice of method (Flood and Jackson, 1991;

    Watson, 1992) and clarify appropriate validation

    criteria (cf. Eden, 1995; Lane, 1995a).The consideration of such issues is found in

    other disciplines. In addition to OR, we might also

    compare the debate with that which continues in

    the eld of information systems. Various authors

    have illustrated that completely dierent sets of

    assumptions about social reality may be used

    fruitfully; each oers dierent approaches and in-

    sights but, in their own terms, each appears to be

    valid (see Galliers, 1991; Hirschheim and Klein,

    1989). The same paradigmatic approach of these

    authors is taken in this paper. We rst give a briefaccount of the various ideas and debates con-

    cerning SD. We then describe and explore a

    framework for understanding dierent schools of

    social theory. This framework is then used to an-

    alyse both current and potential forms of practice.

    We close by oering three competing conclusions

    to this analysis and discuss the implications of

    each.

    2. System dynamics modelling practice: A historical

    review of ideas and debates

    System dynamics certainly possesses explicit

    theory. The two notions that the feedback ap-

    proach and the endogenous perspective generate

    explanatory power are theories (Forrester, 1961),

    as is the hierarchy of system structure (Forrester,

    1968b) but these are not social theories. The social

    theoretic assumptions of SD must be inferred from

    the literature of the eld, there being few examples

    of such theories being articulated explicitly. In this

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    section we therefore revisit the key descriptions of

    SD modelling and raise from the ``sub-conscious''

    to the ``conscious'' level (cf. Meadows, 1980) the

    social theoretic assumptions that these descrip-

    tions make.

    2.1. The initial ideas of system dynamics

    Forrester (1961) laid out the fundamental ideas

    of the eld to the extent that most of the work

    since then might be seen as extensions, elabora-

    tions and implementations of these core initial

    concepts. From a social theoretic perspective, it

    oers a stimulating combination of dierent ideas,sometimes mutually supportive, sometimes con-

    tradictory. The position appears to be ontologi-

    cally realist; SD models are presented as abstract

    representations of the actual physical and infor-

    mation ows in a system, their feedback implying

    that, ``decisions are not entirely ``free will'' but are

    strongly conditioned by the environment'' (For-

    rester, 1961, p. 17). However, in contrast to this

    seemingly objective stance, Forrester proposes that

    the purpose of a model is to manifest a mental

    model, to state it in a `precise' way. In conse-quence, a model should be focused around a par-

    ticular issue. A wide range of data sources is

    proposed, including externally stored data on

    tangible objects and knowledge about systems held

    only in the minds of system actors. The limited

    ability to share, challenge and generally utilise

    mental models would be assisted by articulating

    personal assumptions, whilst computer simula-

    tions would form managerial laboratories in which

    meaningful experiments could be conducted re-

    garding the inherent behaviour characteristics of a

    dynamic, non-linear feedback system. The purposewas therefore not just to explain but to aid system

    re-design and to promote individual and organi-

    sational learning in order to impart ``a better in-

    tuitive feel [which] improves... judgement about

    the factors inuencing company success'' (For-

    rester, 1961, p. 45). As a result, the usefulness, and

    hence validity, of such models would only be ap-

    propriately judged in a personal way, ``the evalu-

    ation of improved managerial eectiveness will

    almost certainly rest on a subjective judgement

    rendered by managers in regard to the help they

    have received [from engaging with a model]''

    (Forrester, 1961, p. 115, italics added).

    Later works extended the application areas and

    embellished the details of the approach but kept to

    the initial ideas (Forrester, 1968a, b, 1969, 1971a).

    Forrester (1971b) sought to improve both valida-

    tion and implementation by emphasising the role

    of a `process' of modelling. He contrasted this

    stance with an over-attachment to nalised,

    blackbox models which he all too frequently saw

    cast in the role of oracle.

    2.2. The eld develops and broadens

    Bell and Bell (1980) directly addressed ques-

    tions of ontology and epistemology. Rejecting in-

    strumentalism and `dogmatic paradigmism', they

    advanced refutationism as the appropriate theory

    for SD since causal models oer clear test points

    by which problems can be solved and theory ad-

    vanced.

    Meadows' attempt explicitly to probe the

    ``deep, implicit operating assumptions'' (Mead-

    ows, 1980, p. 23) of SD though frequently cited in fact discriminated between the `paradigms' of

    SD and econometrics on the grounds of the use to

    which respective models are put. The detailed

    quantitative analysis for precise prediction and the

    use of statistical validation techniques in econo-

    metrics was contrasted with the policy design as-

    pirations and validation by condence approach

    of SD. The aim of this paper was to reveal the

    fundamentally dierent assumptions in the two

    elds in the hope of improving mutual under-

    standing and the poor reputation SD had acquired

    amongst economists. Sterman (1988a) revisitedthis debate and oered a strong argument, emp-

    hasising that the, ``primary function of model

    building should be educational rather than pre-

    dictive... modeling [is] a process rather than... a

    technology for producing an answer'' (p. 165).

    The provision of a modelling process as a

    means of creating individual learning by personal

    experience was problematic in an age of main-

    frame computers and text-driven programs. System

    dynamics modelling was happening, primarily,

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    away from clients. Additional work was necessary

    to use the model to adjust managers' mental

    models. In consequence, concern moved to the

    somewhat neglected process of `implementation'

    (e.g. Roberts, 1978). Richardson and Pugh (1981)

    were well aware that, ``A model's utility and ef-

    fectiveness depend... on the degree to which the

    model communicates, helps to generate insights,

    enhances understanding, and in general reaches

    and inuences its audience'' (pp. 312313) and

    stated the diculties very clearly; ``The need to

    insinuate model-based policy conclusion in the

    intuition of the client suggests [that] the client be

    an integral part of the modelling process. Insights,

    when they come, are more likely to come out of theprocess rather than the nal products of a mod-

    eling study'' (p. 355). In response they developed

    the work of Forrester and Senge (1980) and de-

    scribed validation as a hybrid combination of in-

    terwoven technical and more subjective elements.

    2.3. A tension within system dynamics

    The tension implicit in this last combination

    may be found in Forrester (1980a), in which heappears to take a strikingly deterministic, and

    nomothetic, approach to the nature of human

    decision making whilst re-emphasising the role

    that personal experience plays in gaining insights

    from a model building process. The hybrid ap-

    proach of Richardson and Pugh can therefore be

    seen as presaging what became two dierent re-

    sponses to the issues of validation and implemen-

    tation. The more technical approach pushed the

    refutationist line (Bell and Senge, 1980) and in-

    troduced some statistical validation tests as a

    means of generating condence (Sterman, 1984;Barlas, 1986). Similarly, the behavioural decision

    making wing of SD including the bounded ra-

    tionality work of Morecroft (1983) and exempli-

    ed by Sterman (1989) employs controlled

    experiments to demonstrate how system structure

    inuences human decision making.

    The alternative view focused attention on the

    social aspects and requirements of model building.

    The use of causal loop diagrams (CLDs) was re-

    crafted in an attempt to render both models and

    model building more accessible to client under-

    standing (Goodman, 1974; Roberts et al., 1983)

    and `qualitative SD' (or QSD) appeared (Wol-

    stenholme and Coyle, 1983). The notion of learn-

    ing in an organisational context began to be

    studied explicitly (Senge, 1985, 1990a) and new

    software tools were developed to break down the

    barrier between model and model-owner (Rich-

    mond, 1985; Richmond et al., 1987). Morecroft

    (1988) reported that Seymour Papert's idea of

    `transitional objects' had been united with (a very

    US view of) group decision support to produce a

    role for SD modelling as a process for supporting

    strategic debate. The use of computer-based, pre-

    packaged `management ight simulators', `man-agement games', or `micro-worlds' was proposed

    as a way of accelerating the process of conveying

    dynamic insights and understanding (Sterman,

    1988b; Kim, 1989; Senge and Sterman, 1992; Lane,

    1995b), whilst D.L. Meadows (1989) developed

    board games, or board game-like interfaces with

    the same aim. Senge (1990b) united many of these

    existing ideas to propose certain SD elements as

    tools for negotiating and sharing organisational

    vision and enabling organisational learning and

    commitment. Lane (1992) advocated a style offacilitation consultancy based on the ideas of

    Schein (1969) and explored how the `Modelling as

    Learning' group decision support (GDS) approach

    tted in with similar OR tools whilst beginning to

    advance a more socially subjective understanding

    of such processes, a view discussed further in Lane

    (1994a). Finally, Richardson and Andersen (1995)

    described the dierent technical and social roles

    that were required for group model building to be

    eective.

    2.4. Comments from outside the eld

    Keys (1988, 1990) oered the view that SD as

    originally created had the same major assumptions

    as hard system approaches but then underwent

    signicant change when it engaged with pluralist

    contexts, becoming more subjective and shifting

    towards but, signicantly, not into the theory of

    soft approaches. Rather baingly, Keys sees the

    key change as being ``the use of inuence diagrams

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    to provide an initial focus for the analysis'' (Keys,

    1990, p. 486). This attempt to occupy two philo-

    sophical stances is deemed to have opened up SD

    to criticisms from both sides. Although Keys

    (1988) advanced the possibility that SD is an

    amalgam of objective and subjective approaches,

    he forewarned that ``if this is a valid explanation,

    then it must be shown how SD can break through

    paradigm incommensurability in a logically con-

    sistent way'' (p. 223). This analysis is in harmony

    with the work of Flood and Jackson (1991) in

    which SD is labelled as being based on `unitary'

    assumptions about organisations and `simple' as-

    sumptions about the system under study. These

    impoverished views would appear to persist inseeing SD as, ``an attempt to apply the ideas of

    control engineering to socio-economic problems''

    (Keys, 1988, p. 8), ignoring or being unaware of

    the importance attached to the personal experience

    of model building and the associated process of

    experiential learning. Finally, Dash (1994) oers a

    more recent account of the eld. Drawing on a

    more broad literature than Flood and Jackson,

    though still attached too much to European

    sources, he describes how its assumptions have

    undergone various changes, leading to a `concep-tual shift' towards less objective and unitary

    practice.

    2.5. To the present

    Further contributions include that of Radzicki

    (1990) who conrms the poor esteem in which

    economists hold SD. He then oers the diagnosis

    that this basic dierence in research philosophy is

    located in the utilisation by the majority of econ-

    omists of the logical empiricist approach, whilstSD can be seen as an example of pragmatic in-

    strumentalism. Barlas and Carpenter (1990), in a

    deep consideration of the basic assumptions of the

    eld, similarly reject logical empiricism. However,

    they employed a careful reading of Forrester and

    his notions that model validation is achieved solely

    by owner condence to support the proposal that

    a Quinian, relativistic approach to model valida-

    tion is appropriate. Validation is then, ``a gradual

    process of building condence in the usefulness of

    a model'' (p. 157), and it, ``is inherently a social,

    judgmental, qualitative process: models cannot be

    proved valid but can be judged to be so'' (p. 148).

    Hence, ``Validation is a matter of social conver-

    sation, because establishing model usefulness is a

    conversational matter'' (p. 157).

    Cavaleri (1992) explicitly considered the social

    theory of SD using Burrell and Morgan's frame-

    work (q.v.). He claimed that the discipline had

    such powerful integrative properties that it could

    be placed in the centre of that framework, strad-

    dling all four paradigms but his positioning

    is logically invalidated by his failure to address

    the question of inter-paradigmatic incommensu-

    rability.The need to see condence as involving both

    technical and social aspects is re-emphasised in

    Lane (1995a) which analyses the standard valida-

    tion tests and nds them to be strongly biased

    towards technical factors. This paper then extends

    the framework in Richardson and Pugh (1981) by

    proposing further tests which might help a group

    develop condence by ensuring that a modelling

    process ts with the culture of that group and their

    organisation.

    Finally Vennix (1996) impressively advancesthe exploration of the links between SD and Eu-

    ropean-style GDS/OR. Drawing heavily on the

    literature of the latter, he shows how human in-

    terpretations of situations inuence how people

    dene problems, recall and value information and

    judge possible courses of action. From a social

    theoretic perspective he is saying that people's

    perceptions of their social environment inuence

    their behaviour and hence inuence the environ-

    ment. He argues that social reality is a world of

    shared intersubjective meaning. He concludes

    that in doing interactive model building to address`messy' problems such features must be a central

    consideration if the group is to use SD to create a

    shared understanding of a problem.

    3. Burrell and Morgan's framework for social

    theories

    We must choose a means of exploring the so-

    cial theory of SD practice. Dierent approaches,

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    operating at dierent meta-theoretical levels, are

    available. We might operate at the grand level of

    unprovable fundamental assumptions of science

    (Frankfort-Nachmias and Nachmias, 1992). We

    could employ Habermas' theory of human cog-

    nitive interests (Habermas, 1968; White, 1988) or

    use the `structuralist' or `meaning and action'

    perspectives of Cu et al. (1990). A choice must

    be made and there is no possibility of a `knock-

    down argument' for it. We shall choose to oper-

    ate at the level of paradigm or disciplinary matrix

    using the classic framework of Burrell and Mor-

    gan (1979).

    In describing the dierent approaches to the

    study of organisations, Burrell and Morgan con-cluded that the various schools of thought can

    usefully be conceived as residing in four para-

    digms, generated by two axes. Although there are

    dierences of emphasis between schools, the dis-

    tinctive meta-theoretical assumptions are shared

    within a particular paradigm and are in opposition

    to those of the other three. The advantage of

    choosing this framework is that it is useful for

    debating underlying assumptions whilst still being

    based on straightforward denitions. Used as

    recommended, ``as a heuristic device rather than asa set of rigid denitions'' (Burrell and Morgan,

    1979, p. xii), it demonstrates considerable de-

    scriptive power. This, combined with its use in

    similar studies in the elds of OR and information

    systems (for example, Checkland, 1981; Jackson,

    1993a; Hirschheim and Klein, 1989), motivates its

    selection here. To set the scene for the examination

    of SD the two axes of this schema are described in

    more detail below and the constituent paradigms

    are then explored in Section 4.

    3.1. The `nature of social science' axis: Subjecti-

    vism/objectivism

    In proposing this axis, Burrell and Morgan

    bundle together four strands of theoretical as-

    sumptions implicit in social science thought, ar-

    guing that the poles of these complexes may

    usefully be labelled as `subjective' and `objective'

    approaches to the social sciences (see Fig. 1).

    `Ontological' assumptions concern the natureof the phenomena being studied; what the world is

    and what it contains. The realist view takes the

    social world as being prior to individual humans

    and their appreciation of it, formed of tangible

    structures which have existence even if they are not

    consciously recognised and named by humans.

    The nominalist position views the social world as

    being a product of human consciousness; there is

    no `real' structure to the world, only the articial

    descriptions and names that humans agree to use

    as tools to make sense of the world and to nego-tiate their actions.

    `Epistemological' issues concern the type of

    knowledge that is possible and the means by which

    it can be communicated. The positivist view is that

    knowledge can be revealed by deducing proposi-

    tions, by searching for laws (regularities, structures

    and causal relationships) which may be perceived

    Fig. 1. The four strands of theory which constitute the `nature of social science' axis of Burrell and Morgan's schema. The `subjective'

    and `objective' stances possible within each strand are also displayed.

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    by an external, objective, observer. The anti-posi-

    tivist stance takes knowledge to be personal, con-

    cerned with experience and insight, almost

    spiritual in nature, and lacking laws. Knowledge is

    not `revealed', as implied by positivism, but

    `manufactured' by specic actors.

    The `human nature' strand concerns the implicit

    or explicit model of humans and their relationship

    with their environment. The deterministic view

    has people responding in an almost mechanistic

    way, functioning as products of an environment,

    or social structure, which both forms the situations

    which they encounter and the conditioning which

    they imbibe. The voluntarist approach ascribes a

    much more creative, free will approach to humans,having them act as agents able to create their

    environment by their thoughts and actions.

    Finally, two dierent forms of `methodology'

    are specied, indicating the processes by which

    phenomena are investigated and knowledge ob-

    tained. The nomothetic theory promotes the

    search for universal laws by a process of identify-

    ing tangible concepts and then constructing tests

    which allow the concepts to be measured. An id-

    eographic approach is concerned with accessing

    the unique understanding that an individual usesto interpret the world around them.

    3.2. The `nature of society' axis: Regulation/radical

    change

    The approaches dening this axis involve

    schools of social thought with concerns which are

    summarised in Fig. 2 and described below. `Reg-

    ulative' theories concern the status quo, seeking to

    explain the processes of consensus creation and

    need satisfaction that result in the continuation

    (though also evolution) of a society. Similarly,

    social interactions are studied with a view to un-

    derstanding their function in respect of social co-

    hesion. In contrast `radical change' theories seek to

    understand the structural conicts of a society.

    These theories seek to understand ways of tran-scending present limitations to produce emanci-

    pation.

    4. Exploring the paradigms

    4.1. Functionalist sociology

    The schools of social thought which are placed

    within this paradigm are characterised by objective,

    regulative assumptions. The major contributors

    were originally motivated by the stunning successes

    Fig. 2. The two approaches which dene the `nature of society' axis: the schools of social thought dening the `regulation' and `radical

    change' stances have the concerns shown.

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    of natural science in the 19th century and sought

    to emulate them; ``From its beginning, scientic

    sociology has had a severe case of `physics envy'...

    early sociologists had a vision for sociology that

    looked like Newtonian physics'' (Turner, 1994, p.

    42). Additionally, as these early workers in this

    eld made the implicit assumption that industrial

    society was the zenith of human achievement,

    problems of regulating society were deemed pre-

    eminent: interest centred on the means by which

    society could be seen as an integrated system. In

    consequence, this paradigm can be seen as having

    a positivistic approach, conceptualising sociology

    as the objective study of existing phenomena. The

    application of the research approach of the naturalsciences was proposed by Auguste Comte and

    signicantly advanced by Emile Durkheim whose

    work centred on the uncovering of `social facts'

    and their objective measurement. The goal was to

    generate a theory regarding the cause of a fact and

    the function that it played in maintaining an or-

    derly society and to give accounts of actions

    deemed to be rational in a given situation. The

    knowledge so revealed was claimed to be analyti-

    cal, existing independently of individual con-

    sciousness and therefore public and value-free,

    subject to empirical testing, repeatable and refut-

    able. As a theory, functionalism has been repeat-

    edly developed and enhanced, constantly attacked

    and responsively amended in order to be re-

    throned. As a result, functionalism now contains a

    very wide range of schools of thought (see Fig. 3)

    and has attracted the majority of workers in the

    eld.

    Within the `objectivism' school, `behaviourism'aspires to data-validated theories of human be-

    haviour derived from tightly controlled stimulus

    and response experiments. Humans are conceptu-

    alised as passive responders, machine-like in their

    reactions to external conditions and the methods

    Fig. 3. Framework proposing four paradigms (bold) for the analysis of social theory and the constituent schools of such social theories.

    Figure re-drawn from Burrell and Morgan (1979).

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    of natural science are employed in the pursuit of

    the laws which govern behaviour in a given situ-

    ation, the work of B.F. Skinner being a prime

    example. Objectivism also contains `abstracted

    empiricism', a term used to describe any of the

    functionalist schools which are seen as undermin-

    ing the perhaps less objective strands of their

    stance with a profoundly and inappropriately no-

    mothetic methodology.

    In the school of `social systems theory' the

    concept of `function' is particularly important.

    Social life is deemed to exist because of the func-

    tioning of its social structure, and the measure-

    ment of the attributes of this structure is a

    constant concern. Social systems theory is thus aclear development of positivism applied to the

    social sciences. Burrell and Morgan see it as con-

    sisting of two schools. `Structural functionalism'

    derives from Herbert Spencer's work in which the

    processes of evolution, development and adapta-

    tion are understood by placing heavy emphasis on

    analogies drawn between societies and organisms.

    Talcott Parsons used the approach to describe the

    processes by which the social system maintains

    equilibrium with its environment and integrated its

    diverse processes to preserve its internal integrity.In contrast, `systems theory' is not conned to

    biological analogies since its emphasis on open

    systems allows a wide range of analogies to be

    brought to bear; using principles concerning

    boundaries, feedback, sub-systems etc. disequilib-

    rium and homeostatic situations can be studied.

    The `general system theory' of von Bertalany

    (1968) is an example of such a theoretical systems

    theory approach, derived from (but not dependent

    upon) biological concepts. The more practical

    work of the Tavistock Institute (see, for example,

    Dill, 1958; Rice, 1963) and that of Katz and Kahn(1966) employs a mixture of mechanical, and bi-

    ological analogies, used to explain the factors

    which create and maintain a stable social system.

    Systems theory is not, of itself, tied to a regulative

    view of social reality; by using mechanical, bio-

    logical, cybernetic, morphogenetic (q.v.), factional

    and catastrophic analogies, increased degrees of

    change can be investigated. However, the use in

    most cases of the rst two analogies explains the

    placement in the schema.

    `Interactionism' is a fusion of ideas from Ger-

    man idealism and positivism. With contributions

    from Georg Simmel and George Herbert Mead, the

    common (positivistic) approach is the observation

    of the attitudes and interactions of social life, with

    Mead concentrating on the use of gesture and lan-

    guage and Simmel studying the activities of groups.

    The (nomothetic) goal is the uncovering of the

    pattern of social rules that underlies the variety and

    complexity of human associations. These rules are

    determined by larger social structures (family, tribe,

    state) but acts of individual association can aect

    these structures (an excellent example of a feedback

    theory) and it is this ontological stance that places

    this school of thought at the least objective end ofthe paradigm. Similar comments apply to the `so-

    cial action theory' of Max Weber which attempts to

    understand the pattern of social life by interpreting

    human actions using a typology of `ideal types'

    of those actions (q.v.). Again, the voluntarism of

    the theory is mitigated by the nomotheticism of its

    goals and the (albeit weakened) positivism of

    its approach (Gneuss and Kocka, 1988).

    Finally, `integrative theory' is the term used to

    describe four sociological schools which Burrell

    and Morgan see as illuminating social systemtheory with the interactionist perspective and also

    addressing issues of conict arising from Marx. Of

    the four, the primary interest of this paper is in

    Buckley's `morphogenetic systems theory' which

    rejects as inadequate models based on mechanical

    or organic analogies. Buckley believed that society

    cannot be understood using models based on

    equilibrium or homeostasis. He also asserted that

    modern socio-cultural systems need to be under-

    stood in terms of the transmission of information,

    that systems theories which concentrate only on

    physical or material ows oer inadequate ana-lyses. His systems models treat information as a

    carrier of meaning which may be present in many

    places and which is subject to perception and in-

    terpretation by the actors in the system. This work

    therefore uses ideas from systems theory and cy-

    bernetics to organise and make use of the under-

    standing gained from interactionist research in

    order to explain the means by which societies

    change, elaborate and evolve their underlying

    structures.

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    4.2. Interpretive sociology

    This alternative paradigm, itself containing

    many dierent views, is the product of German

    idealism, developed from the ideas of Immanuel

    Kant and George Hegel by Weber, Wilhelm Dil-

    they, Edmund Husserl, Alfred Schutz and Harold

    Garnkel. Interpretive sociology emphasises the

    essentially spiritual nature of the social world

    which must be interpreted in terms of the sub-

    jective understanding which individual human

    agents ascribe to their social situations. The in-

    terpretive paradigm views the social world as be-

    ing constantly created by individuals via processes

    of dialogue, negotiation and learning. Social re-ality is then an emergent property of the actions

    of human beings, a manifestation of human

    consciousness brought into existence through in-

    tentional acts and intersubjectively shared mean-

    ing. Interpretation attempts to illuminate social

    action by oering an account of the acts of ra-

    tional people and the signicance that people as-

    cribe to those acts in order to create meaning for

    their conduct. The form of knowledge on oer

    makes for unusual science: experimental repeti-

    tion can be impossible and disagreements ariseconcerning criteria for hypothesis testing and

    refutation. Explanations may operate only at the

    level of individual consciousness and subjectivity.

    Knowledge better thought of as `understanding'

    is not revealed but manufactured by social in-

    teraction.

    The least subjective of these views (see Fig. 3) is

    that humans externalise their personal under-

    standing of the world through the creation of ob-

    jective social phenomena, artefacts which can be

    interpreted by others. The need to establish criteria

    for validating interpretations led Dilthey to es-tablish the science of `hermeneutics', in which an

    approach similar to textual analysis is used to

    understand and interpret the meaning and signi-

    cance of these artefacts. A signicant element of

    the research method here is called Verstehen. It is

    employed to place social researchers in the role of

    an individual concerned with the phenomenon, to

    re-experience what had originally been thought or

    felt by an artefact's creator. The goal is the re-

    trieval of the meaning that he/she imparts to his/

    her actions so that meaning can be communicated

    to others. Interpretation is then done with refer-

    ence to `ideal types', a complex concept derived

    from Comte, Durkheim and Weber which may be

    read here as thinking aids, drawn from real phe-

    nomena, with which a situation is compared in

    order to understand its signicant components and

    so generate explanatory value (Oliga, 1988; Cu

    et al., 1990).

    With his `phenomenology' theory, Husserl

    attempted to probe not the manifestations of

    consciousness but individual, transcendental con-

    sciousness itself. He believed that the phenomena

    contained therein within the immanent con-

    sciousness, prior to any reection or judgement were the true objects of study for the social

    sciences (Husserl, 1907).

    Beyond Husserl's ideas lies the philosophy of

    `solipsism' in which the universe is reduced to

    the contents of an individual's consciousness,

    the extreme self-containedness of this view ar-

    guably rendering the issue of society's nature

    (regulative or otherwise) irrelevant and mean-

    ingless.

    In the school of `phenomenological sociology' a

    balance is struck between Husserl and Dilthey.The concern is not with objective realisations of

    consciousness nor with individual consciousnesses

    but is instead with understanding how, through

    social interaction, humans swap and transmit in-

    dividual subjective meanings and so negotiate a

    shared understanding and meaning. Knowledge of

    this network of intersubjective meaning allows

    understanding of the world of everyday experi-

    ences and actions in society. Ethnomethodology is

    an example of a phenomenological approach (see

    Coulon, 1995).

    4.3. Radical structuralist sociology

    Deemed by Burrell and Morgan to have been

    founded by the later writings of Marx, and taking

    a realist view, this paradigm uses a natural scien-

    tic approach to critique the status quo of society

    and to understand the contradictions and conicts

    inherent in the structure of society.

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    Variations on this position (most deriving

    from dierent interpretations of Marx' writings)

    include Russian social theory, based on the work

    of Engels and Plekhanov, emphasising the scien-

    tic rationality of Marx and leading to the his-

    torical materialism of Bukharin and Kropotkin's

    anarchistic communism (see Fig. 3). In contrast,

    contemporary Mediterranean Marxism re-em-

    phasises the Hegelian inuences, somewhat re-

    ducing the role of economic factors to allow a

    greater role for ideological developments and

    contradictions whilst preserving a positivistic and

    deterministic approach. Finally, conict theory

    contains a radicalised version of Weber's inter-

    actionist ideas, which attack economic determin-ism by demonstrating that economic behaviour

    can be formed by ideology and so oer a more

    sophisticated analysis of class and power legi-

    timisation.

    4.4. Radical humanist sociology

    In contrast to radical structuralism, the para-

    digm of radical humanism, with its roots in Ger-

    man idealism, oers a radical critique of societybased on individual consciousness. Burrell and

    Morgan (1979) describe the fundamental concept

    of this paradigm as being, ``that the consciousness

    of man [sic.] is dominated by the ideological su-

    perstructures with which he interacts, and that

    these drive a cognitive wedge between himself and

    his true consciousness. This wedge is the wedge of

    `alienation' or `false consciousness', which inhibits

    or prevents true human fullment'' (p. 32).

    Viewing society as essentially anti-human because

    it limits personal development, this paradigm

    therefore takes as its aim the emancipation ofhumans so that they can achieve their full po-

    tential.

    Within this paradigm (see Fig. 3) lies `Critical

    Theory', the overtly political work of Max Hor-

    keheimer, Theodor Adorno and other German

    scholars collectively known as the Frankfurt

    School who, from the 1920s, established a pro-

    foundly critical view of the shallowness of modern

    culture. A contemporary, and continuing, re-

    sponse to this despairing view is the Critical

    Theory of Jurgen Habermas who sees social

    development not in Marxist terms of the growth

    of economic production but rather centred on

    the accumulation of knowledge (Habermas,

    1968, 1981a, b; White, 1988). Habermas seeks a

    form of knowledge which he calls `Emancipatory'.

    He argues that truth and rationality in the Life-

    world are a matter of agreement; knowledge arises

    from free discussion and agreement, from debate

    which is aware of the interests behind contributing

    views and treats all contributors as equal partici-

    pants. Such processes will allow the creation of

    rational consensus via undistorted debate, or

    `communicative competence'.

    Located within this paradigm we also nd`existentialism', usually associated with Jean-Paul

    Sartre, a radical form of Husserlian transcen-

    dental subjectivity, and the anarchistic individu-

    alism of Max Stirner and others. The strong

    subjectivism or individualism of these schools

    make them less relevant to the discussion in this

    paper.

    5. Explicating the social theory of established

    practice

    Because of the range of SD practices, this paper

    deals separately with dierent types, initially tak-

    ing a chronological view and then moving to treat

    tailored uses of SD which can be seen as distinct.

    First, in this section we attempt to unearth the

    theory implicit in existing forms of practice. In

    Section 6 we then build on this analysis to propose

    two innovative forms of SD activity, grounded in

    new areas of social theory.

    5.1. Initial system dynamics practice

    We deal rst with the practices of SD which

    began with the creation of the discipline (signalled

    by the publication of Forrester, 1958) and then

    followed on for the next two decades, impelled and

    directed by Forrester's core ideas. The location of

    this grouping `Initial SD' is crucial to the ar-

    gument which follows (see Fig. 4). Forrester can

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    be interpreted as having proposed a form of sys-

    tems theory based on a positivistic and servo-

    mechanistic view of the social world, taking a re-

    alist and determinist stance. The approach's in-

    tended contribution to strategic change gives this

    grouping a slight weighting away from the regu-

    lative extreme. However, the ability to treat dis-

    equilibrium situations and the interest in repre-

    senting the ow and interpretation of informationallows the extension into integrative theory (via

    morphogenetic systems theory). Most important

    of all are the three notions of mental model rep-

    resentation, validation by condence and the

    provision of learning experiences based on the

    never entirely nished process of model building.

    These ideas, clearly present at the creation of the

    eld, indicate an embryonic inclination towards a

    much more interactionist stance. For two decades

    these founding ideas were used in an increasingly

    wide range of applications. Publications during

    this period reect on experience and add detail but

    fail to advance theory to any great extent; SD

    seemed merely to be a new variety of computer

    simulation modelling. The tension innate in its

    contradictory ideas remained.

    5.2. Broad system dynamics practice

    These tensions became more apparent, and

    began to be worked out, in the third decade of the

    eld's life (see region `Broad SD' in Fig. 4). In this

    interval of time the `period of interpretative di-

    vision' we see the eects of two emerging chal-

    lenges to the eld; the rst concerning the poor

    reception of SD among economists (see Meadows,

    1980) and the second deriving from increased dif-

    culties in implementation (see Roberts, 1978).

    Fig. 4. Explication of the social theories of SD practice. The regions (and `ashes') of established practice have been located in the

    social theoretic paradigms and constituent schools with which their implicit operating assumptions seem consistent. The black arrows

    indicate the `interpretive division' in the evolution of ideas in the eld. The two circular regions denote idealised new forms of practice.The grey arrows indicate possible inspiration or support for these paradigms by existing ideas within SD. Compare with Fig. 3.

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    The responses can then be viewed as a division in

    approach, centred around more and less objective

    interpretations of the notion of `validation by

    condence'. Bell and Bell's (1980) support of ref-

    utationism as a theory so that causal and be-

    havioural hypotheses are stated and tested and

    the subsequent employment of statistical tech-

    niques (see Sterman, 1984), aspired to the aus-

    terity of logical positivism and advanced the

    theory of SD in the objective direction. In their

    interpretation, `condence' is created by these

    `truly scientic' means provided by expert con-

    sultants; the methods were familiar to managers

    and thus implementation would be eased and also

    SD would be able to present itself as dierent instyle to econometrics but, crucially, not dierent

    in kind.

    The alternative response saw condence as

    arising from social conversations. Meadows

    (1980) rendered SD quite distinct from econo-

    metrics on these grounds and went on to expend

    her considerable energies on making insights de-

    rived from the SD perspective more popularly

    comprehensible to people (see D.H. Meadows,

    1989; Meadows, 1991). Similar attempts to cope

    with implementation diculties concentrated ondeveloping approaches by which the process, and

    hence experience, of modelling could be brought

    closer to the user and its value perceived and

    imparted more readily. Consultants acted as

    process facilitators. The emphasis on CLDs and

    the advocacy of QSD discussed previously can

    both be seen as attempts to make SD models

    carry more meaning for untrained users. The in-

    troduction of STELLA was a late but signi-

    cant advance in this regard. The combination of

    technical and less objective elements to validation

    can be seen in the approach of Richardson andPugh (1981) to validation and shows that this

    interpretation of the `condence' notion is moving

    to the subjective end of functionalist sociology,

    via integrative theory (and possibly into interac-

    tionism).

    The fact that this broad range of views be-

    came acceptable interpretations of Forrester's

    ideas may be read into his comments around that

    time (Forrester, 1980a) in which the original

    tension is re-stated, though perhaps his call for

    more work on the paradigm of the eld (For-

    rester, 1985) indicates some discomfort in this

    regard. Nevertheless, in this period we can see

    SD establishing itself across a broad region of

    social theory. Although dierent and more spe-

    cialised views have since emerged (see below),

    these still overlap with this region which may

    therefore be seen as the heartland of the eld of

    SD. The enduring relevance of these ideas is in-

    dicated by the continued appearance of diverse

    work done in a style best seen as consistent with

    this form of SD, for example, the recent studies

    of developing nations (Saeed, 1994) and of the

    software development process (Abdel-Hamid and

    Madnick, 1990).Arising from `Broad SD', at times which it is no

    longer useful to locate with great precision, we

    may now identify the emergence of some special-

    ised forms of SD. It is to these that attention now

    turns.

    5.3. Interactive system dynamics practice

    `Interactive SD' encompasses both SD-based

    interventions performed in a GDS style and its useto support organisational learning (see Fig. 4).

    These ideas can be seen as a signicant extension

    albeit a natural and evolutionary one of the least

    objective view of condence. Dash (1994) seems to

    be describing this area of practice when he refers to

    a `conceptual shift' in SD.

    The emphasis throughout Interactive SD is on

    the provision of tools with which individuals and

    groups interact in order to take a systemic view of

    their environment and of the current goals, actions

    and policies of the actors within it. The tools

    provide a language with which opinions can bearticulated precisely and discussed so that indi-

    viduals learn together and decide on a course of

    action which they believe will achieve agreed aims.

    It is this focusing on group understanding and the

    belief in the feedback relationship between actors

    and environment which places these activities at

    the least objective end of the paradigm of func-

    tionalist sociology.

    The contributors to this region are large in

    number so that any list of inuences risks oence.

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    Sterman's piece (Sterman, 1988a) on the need to

    convey understanding and Richmond's concept

    (Richmond, 1987) of the `strategic forum' are im-

    portant inuences but there are many others.

    These include Meadows' board games (D.L.

    Meadows, 1989), Morecroft's connection with the

    transitional object idea (Morecroft, 1988) and

    Lane's advocacy of increasingly personal and

    participative modelling in a style (Lane, 1992)

    motivated by the work of Schein (1969) Lane

    using the term `Modelling as Learning' to describe

    this form of GDS. The link to Schein's ideas and

    the connection, in turn, of his ideas to those of

    Goman (1959), establish this area of practice as

    lying within the interactionism and social actiontheory school. The early ideas of Vennix (1990)

    may be locatable here also, though this is a ques-

    tion to which we will return. Tools for this form of

    practice include even more exible, enjoyable and

    hence usable software, microworlds (oering pre-

    built models as a path to rapid learning) and ar-

    chetypes (a hybrid of concepts from QSD and the

    work on generic structures which provide a suite of

    readily usable ideographic CLD models for de-

    bating system problems). Note that the use of

    microworlds to facilitate organisational learning isproblematic: Lane (1994a) asks whether the em-

    ployment of models in pre-packaged microworlds

    promotes genuine change or simply generates

    greater support for the status quo by via more

    eective indoctrination. This query motivates the

    slight extension of this region in the regulative

    direction.

    Richardson and Andersen (1995) contributed

    to the understanding of the best way of patterning

    a formal group model-building process and simi-

    lar work continues to appear from SUNY at

    Albany, whilst Senge (1990b) is undoubtedly themost popular expression of the `organizational

    learning' usage. However, the question of whether

    the ideas that he advocates can be located within

    this paradigm is problematic and is considered

    further Section 6.2. These diverse features together

    justify the extension of this form of practice into

    the school of interactionism and social action

    theory.

    The activities of Interactive SD are on the ex-

    treme of the range of schools contained within the

    paradigm of functionalist sociology. Indeed, some

    of the practice included in this grouping is argu-

    ably toying with subjective ideas, perhaps presag-

    ing a new form of SD. This notion will be

    addressed in Section 6.

    Interactive SD has the advantage of a reason-

    ably clearly stated social theory in Barlas and

    Carpenter (1990). Although they retain the notion

    that the concatenation of causal hypotheses which

    makes up an SD model is, ``a theory about how a

    system actually works'' (p. 149), so that ontologi-

    cally they preserve the realist view of what a set of

    causal links implies about the world, their social

    conversation view of model validation, based on

    Quine's relativism, may be a signicant withdrawalfrom a positivist view of epistemology.

    5.4. Non-conformist economics

    A number of usages of SD constitute this

    grouping. Radzicki (1990) has a detailed argument

    regarding the theory underlying his proposed use

    of SD. He describes how institutional economics

    draws on the work of Dewey, using pragmatic

    instrumentalism as it attempts to place events intoknown patterns in order to oer explanations of

    those events in a style akin to cultural anthropol-

    ogy. By attempting to understand the interaction

    between human values and the socio-economic

    system in mature triplistic economies, institutional

    economics proposes a consensus-based economic

    planning approach based on the use of iterative

    pattern modelling. The proposed use of SD as a

    modelling tool for institutional economics must be

    located in the functionalist paradigm, albeit in

    integrative theory, the less objective and regulative

    part (see Fig. 4). We can also locate here the workon evolutionary economics and stochastic recaus-

    alisation (for example, Radzicki and Sterman,

    1994; Mosekilde et al., 1983, respectively), though

    the latter is shared with the region discussed next.

    5.5. Policy engineering

    The interpretation given in this paper to `Policy

    Engineering' is that it is a withdrawal from inte-

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    grative theory into the `redoubt' of social systems

    theory (see Fig. 4). It can be traced from the work

    of Coyle (1977) and Lyneis (1980) and contains

    the continued application of system dynamics as a

    form of traditional simulation modelling by expert

    consultants as part, either of a top-down corpo-

    rate planning process, or as part of the policy

    analysis of a social system. The name is proposed

    in Sharp and Price (1984) and the approach is

    positivist, sometimes returning explicitly to no-

    tions of refutationism (Homer, 1996). The use of

    CLDs notwithstanding, there is often little ap-

    parent recognition of the individuals for whom the

    modelling is done and the systems being studied

    may be purely technical, almost mechanical, innature (see Coyle (1977) and parts of Wol-

    stenholme (1990)). Here we nd Pidd's envelop-

    ment of SD within `hard' simulation modelling

    (Pidd, 1992) and work involving optimisation (see

    Winch, 1977; Coyle, 1996), a style of analysis

    which is clearly nomothetic. This area of practice

    also contains the work on the National Model

    (Forrester, 1980b, 1989) and other social problems

    (Levin et al., 1975). The goal of supporting large

    scale, strategically important analysis moves this

    grouping a little further up our diagram but thesize of the models, the validation approach and

    the optimising processes frequently used with

    them imply a retreat from the more subjective,

    personal experience interpretation of condence

    creation.

    5.6. Austere system dynamics practice

    This grouping brings together applications

    which emphasise more determinist, positivist and

    arguably objectivist approaches (see Fig. 4). Here,perhaps surprisingly, we might locate some of the

    work being done on the `validation' of micro-

    worlds, or business ight simulators in which these

    devices are treated almost as if their goal is be-

    haviour modication in the style of Skinner and

    great emphasis is placed on the collection of

    quantitative data (see Bakken et al., 1992, for

    examples). Similarly located is the behavioural

    decision making work in SD (Sterman, 1989;

    Kleinmuntz, 1993; Paich and Sterman, 1993).

    Finally, the ideas on bounded rationality (Mor-

    ecroft, 1983) may also be placed with Austere

    SD since their treatment of humans as `sat-

    issers' rather than `optimisers' appears to be a

    modied form of behaviourism which leaves

    them responding to their environment in a

    more sophisticated but nevertheless deterministic

    way.

    Mis-understood as an extremist, determinist

    type of SD (Jackson, 1993b), at one level this work

    can be seen as an attempt to provide an academ-

    ically irreproachable platform for SD within the

    positivist environment of MIT. Of more profound

    importance, however, is the role that this work

    plays in the validation of the feedback perspectiveas a suitable tool for understanding behavioural

    decision making. Forrester's views on social sys-

    tems are not as clearly deterministic as they might

    appear. In his careful reading, Bowen (1994) views

    SD as being distinct from the ideas of Skinner

    because, although demonstrating experimentally

    that individual decisions are eected by system

    structure, ``individuals can design and aect the

    redesign of the social and managerial systems that

    impose on them'' (Bowen, 1994, pp. 87, 88). One

    interpretation of this position is that SD is,``caught in an appalling paradox'' (Jackson,

    1993b, p. 22), that, ``there is an apparent con-

    tradiction between deterministic ideas of systems

    governed in particular ways and voluntaristic ideas

    of our ability to do something about systems''

    (Jackson, 1994, p. 220). Lane (1995c) argues that

    this is false and that a more careful reading is

    necessary. By showing from a positivist stance that

    the determinist approach based on feedback has

    explanatory power, this work justies and under-

    writes the use of SD as a form of modelling which

    has value in aiding self-awareness amongst deci-sion-makers. Austere SD therefore underpins, and

    is an essential pre-requisite for, all of the SD ac-

    tivities that reside in the paradigm of functionalist

    sociology.

    However, there is a diculty here which has

    already been hinted at. It may be that the search

    for experimental support of clear rules underlying

    SD modelling undermines the more subjective

    elements of these two activities; if a microworld

    is a transitional object involving personal

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    experience, can it be validated in this way? Or

    does such an approach smack of abstracted

    empiricism?

    5.7. `Flashes' of practice

    Some uses involving utterly dierent social

    theories are observable but these are not so much

    established elds as they are sudden `ashes' of

    practice (see Fig. 4). To say that Wolpert's paper

    (Wolpert, 1992) possesses any degree of theoretical

    reection may be too charitable; certainly this ex-

    traordinary attempt to create a `model of the dark

    night of the soul' experience derives from the so-

    lipsistic extreme of interpretivism. In stark con-

    trast, some of the work of Ryzhenkov

    (1989, 1990), with its emphasis on treating the

    economic system as a system of imprisonment, is

    grounded in the radical structuralist paradigm.

    The linkage with Bukharin's brand of Russian

    social theory is clear.

    6. Using theory to propose new types of practice

    6.1. Subjective approaches: `Agency dynamics'

    If we probe the evolving understanding of

    `condence' in SD we can see that it involves at

    least three ideas. Firstly, condence is derived

    from agreement on issue focus. However, opera-

    tional researchers accept that problems usually

    involve some sort of gap and are hence, ``concep-

    tual entities that don't exist in the world, but

    rather involve a relationship of disharmony be-

    tween reality and one's preferences... [they] arepartially but intrinsically subjective'' (Smith, 1989,

    pp. 965, 966). Secondly, we speak of the con-

    dence that model builders have in the mental

    models that they articulate, communicate and are

    therefore made aware of in the form of a model.

    Thirdly, condence is engendered by the process of

    insight generation and knowledge creation and

    internalisation. These three ideas can all be viewed

    as social phenomena involving multiple perspec-

    tives and/or consensus on issue focus, the attach-

    ment of meaning to mental models and a personal,

    that is, experiential and therefore nominalist, ap-

    proach to learning. These comments open up the

    possibility of `Agency Dynamics', SD practices

    grounded in the two subjective paradigms. The

    name derives from the focus on the ideas and

    interpretations of individual human agents, in

    contrast to objective approaches which treat

    the inuence of system structure on behaviour

    (Layder, 1994).

    The most important element of Agency Dy-

    namics is the shift to ontological nominalism.

    Such a stance may appear to violate the precepts

    of SD but it is not always clear that nominalism

    is rejected in SD. In fact, the eld seems ratherconfused regarding the issues at stake on this.

    For example, the statements in Forrester (1994)

    do not constitute a conscious choice in favour of

    realism since Forrester sees the stance taken in

    Checkland's work as ``a curious ambivalence''

    (p. 250) rather than the self-aware nominalist

    position that it is. Similarly, Richardson and

    Pugh (1981) oers an example of ontological

    uncertainty, proposing that, ``organizations... are

    feedback systems'' (p. 2, italics added) but then

    falling back on the argument that, ``Viewing themas such'' (ibid) is useful, a seemingly nominalist

    stance. Finally, Morecroft's comparison (Mor-

    ecroft, 1988) of SD with OR, whilst deriving

    many useful practical insights, fails to recognise

    (and hence respond to) the profoundly dierent

    social theory underlying the methods that he

    studied. Such uncertainty and ignorance provides

    space for a debate on the ontological position

    of SD.

    There are good reasons for explicitly adopting

    a nominalist position in doing SD. Firstly, as

    argued in detail elsewhere (Lane, 1994a), taking asubjective approach opens up the possibility of

    engagement with the activities of `soft' OR, from

    which many benets would ow. Secondly, some

    of the current practice in the eld is better de-

    scribed as ``Agency Dynamics'', although the

    subjective stance is implicit and confused. It

    would be better to make this stance explicit and

    so hope to put such practice on a rm footing. In

    Sections 6.26.4 these assertions are explored

    further.

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    6.2. `Holon dynamics'

    Holon Dynamics (or HD) is an envisaged form

    of practice grounded in the interpretivist paradigm

    (see Fig. 4). The name responds to Checkland

    (1988). With HD the notion of model building as a

    social process is embraced and models are nomi-

    nalist representations, useful devices which help

    human agents to create their social worlds via

    debate and the construction of shared meaning. A

    nomothetic methodology is inappropriate since

    model building is accepted as a personal experi-

    ence which can only be understood in its full

    richness (see Eden and Jones, 1980; Lane, 1997 for

    examples). This will also preclude positivism as anepistemology. Papers adopting this paradigm

    might take a hermeneutic approach, giving rich,

    personal accounts of projects, perhaps using some

    of aspects of Verstehen to enable readers to share

    in the meaning that had been installed in any

    models by describing the circumstances of its cre-

    ation. Modelling within this paradigm is most

    likely to be in a GDS style, a phenomenological

    approach being adopted, with the creation of a

    model acting as a powerful device for co-ordina-

    ting meaningful group action.Such practice is clearly inuenced by some of

    the work in Interactive SD, the subjectivist stance

    being one towards which Vennix and Lane have

    been moving. The most tantalising and challenging

    question is: does such practice exist? Perhaps in the

    works of these authors and others reaching out

    from Interactive SD? We believe that such practice

    does take place, that three types of activity in our

    eld may be viewed as having adopted an inter-

    pretive paradigm and may therefore be thought of

    as HD.

    Unfortunately, in the case of the rst candidate Peter Senge it is dicult to tell since his most

    widely read piece (Senge, 1990b) is such a mixture

    of ideas. His work in pluralist contexts and his

    ideas on the participative creation of vision state-

    ments that engender deep personal commitment,

    may be describing implicitly the creation of inter-

    subjective meaning. His comment that, ``systems

    thinking [can] become an active agent, continually

    revealing how we create our reality'' (Senge, 1990b,

    p. 95, italics added) appears both nominalist and

    voluntarist. His emphasis on the use of models and

    microworlds to obtain personal experience appears

    to separate him from positivism. However, the

    lack of a clearly espoused social theory makes any

    placement of this book extremely problematic.

    Kofman and Senge (1993) is an improvement

    though still uncertain concerning its ground. At

    worst, it repeats the style of vapid, feel-good gen-

    eralities and infuriatingly indistinct platitudes. At

    best, it oers some interesting ideas which hint at a

    nominalist approach. Other commentators feel

    that the activities described by Senge lack any clear

    philosophical background (Jackson, 1993b). It will

    therefore be interesting to see whether Senge ever

    does choose to articulate a clear social theory forhis work and whether he will make the paradig-

    matic break with functionalism in so doing.

    Many of the ideas in Vennix (1996) parallel

    those of Senge, although he grounds them securely

    in the relevant literatures. He sees the goal of

    group model building as the creation of a shared

    description of a problem which can then act as a

    basis for action. His central interest in working

    with small groups and facilitating the creation

    among them of intersubjective meaning looks in-

    terpretive. Vennix's understanding of the work ofCheckland and his general command of the `soft

    OR' literature reinforces the idea that he is at-

    tempting to step away from a realist approach.

    However, there are two important points to make

    about this impressive book.

    The rst concerns Vennix's championing of SD

    as a suitable tool to facilitate the negotiation of

    inter-subjective understanding. If he has indeed

    chosen an interpretive stance, then there is no ar-

    gument available to him to justify the use of any

    particular modelling approach, all normative as-

    pirations having been cast aside. Arguing for thecontinued use of SD retains an essentially nor-

    mative, and therefore realist, view of the world. It

    is not consistent with to use one example of an

    interpretivist approach the `ethnomethodological

    indierence posture', in which description is the

    key (Coulon, 1995). In fact, Vennix is not confused

    on this point (Pers. Com., 1997) His use of SD is

    neither normative nor descriptive. Vennix is clear

    that he cannot impose SD on a group which has

    no appetite for. However, if that group is wrestling

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    with certain types of problems and nds SD

    compelling and meaningful then he believes that it

    can be used as a tool to move the group towards a

    shared understanding. This stance is better

    thought of as `conditionally prescriptive'. Such a

    stance might seem to remove Vennix's ideas from

    the interpretive paradigm, locating them back into

    `Interactive SD'. But the situation is less clear and

    this brings us to a second point. Vennix appeals

    very briey to the ideas of Berger and Luckmann

    (1966) who view social reality as being constantly

    reproduced by human agents behaving according

    to interpretations of the world which are them-

    selves shaped by that world. Vennix's uses this idea

    to justify the importance that he attaches to indi-vidual interpretations. It is the shared interpr-

    etation that the group members have of the world

    after a modelling process that is at the centre of

    Vennix's interests. He wants to get as close as

    possible to the ideas and attitudes of his group

    members so that in using SD they have truly

    changed their interpretations of the world, see it

    dierently and act accordingly. It is a view very

    similar to that of Senge but much better grounded.

    Both this approach and Berger and Luckmann's

    ideas are problematic. However, it is this attach-ment to the interpretations of the group that tips

    the scales and makes us conclude that the most

    useful way of seeing Vennix's more recent ideas is

    as HD.

    Interpretivism in SD practice is weakly declared

    in the Modelling as Learning approach described

    by Lane (1992) who certainly suggests that it oers

    the best path for advancing that approach. Such

    advance may be seen explicitly in Lane and Oliva

    (1998). They describe carefully how the interp-

    retivism of SSM might be used to generate multi-

    ple perspectives on a situation before studying itfurther using SD. Although the approach that they

    outline synthesises the methods of both SSM and

    SD, to ensure consistency at the level of theory

    they adopt completely the nominalist position of

    the former. To some extent they avoid the criticism

    concerning the advocacy of SD to which Vennix's

    approach is open. However, the authors' discard-

    ing of the normative argument does require them

    to work very hard to describe why it would be

    natural and expected for a group to choose to use

    the tools of SD. Perhaps this paper is best seen as

    an intellectual marking out of a clear and coherent

    interpretivist position for system dynamicists. It

    seems doubtful that its convoluted argument will

    be attractive to many in the eld. Nevertheless,

    this paper is perhaps the clearest statement of an

    HD approach.

    6.3. `Modelling as radical learning'

    The form of Agency Dynamics christened here

    as `Modelling as Radical Learning' implies the use

    of SD modelling to further communicative com-

    petence within groups. Considering its lineage,perhaps we should not be surprised that SD has

    not yet drunk at the well of neo-Marxist commu-

    nication theory (Lane, 1994b). But any modelling

    which operates within organisations without tak-

    ing an overt political stance on the ideological

    superstructure of society in general does not es-

    cape politics; it merely buries its stance. When we

    articulate mental models are they those of alien-

    ated prisoners? Do microworlds free people, or

    help convey a management ideology more eec-

    tively? Clearly the issues concerning power, ideo-logy, coercion and communication addressed in

    the radical humanist paradigm are just as relevant

    for SD.

    Unlike HD, this is not a form of SD practice

    that we would seriously argue exists at present.

    Rather, it is a possibility suggested by both the

    social theoretic literature and by developments in

    the systems literature. But it is illuminating to

    wonder how dicult is might be to re-craft SD

    within the radical humanist paradigm. Inuences

    from existing practice might support such re-

    crafting (see Fig. 4). For example, Interactive SDoers much useful experience. We might also recall

    that Forrester's New Corporate Design proposed

    that the widespread use of SD insights in an or-

    ganisation would have anti-authoritarian eects,

    oering new freedoms to sta (Forrester, 1965).

    Hence the very basic, `Initial SD', concepts of the

    eld could also be advanced in developing such an

    approach.

    A great deal of theoretical and practical work

    would need to be done to develop such an ap-

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    proach but the highly innovative idea of mixing

    SD with Critical Theory could produce exciting

    and eective results. At the very least, any attempt

    at such development would oer a stern challenge

    to some of the platitudes on the subject of indi-

    vidual empowerment that are too lightly used at

    present and would sharpen the eld's aspirations

    in this direction.

    6.4. The potential contribution of agency dynamics

    In closing Section 6, two observations must be

    made about the contribution to SD that might be

    derived from acknowledging the idea of AgencyDynamics. The rst concerns the necessity of such

    acknowledgement whilst the second addresses the

    peer support available. Lane (1994a) sees the

    general inability within SD to choose between a

    weakened engagement with functionalism and an

    embrace with interpretivism as a fundamental

    problem for the eld, a view conrmed by Jackson

    (1993b, 1994). It may be necessary to choose one's

    approach if the criticisms of those such as Keys

    (1990) are to be answered. However, we should not

    underestimate the careful theoretical eorts need-ed; Lane and Oliva (1998) demonstrate the care

    needed when attempting to re-ground the eld in

    another paradigm. Nevertheless, a second point,

    and one to be emphasised, is that work inspired by

    subjectivist ideas is already under way in other

    elds. See, for example, Lane's description of `soft'

    OR approaches (Lane, 1994a) particularly the at-

    tempts of Ulrich (1983) and Flood and Jackson

    (1991) to operationalise some of Habermas's ideas,

    and the account of Walsham (1993) of the appli-

    cation of an interpretive approach to information

    system design. The study and application of sub- jective approaches to management science is an

    active area of research. Furthermore, SD is being

    drawn into the discussion by commentators some

    of whom do not have a full command of the ideas

    of the eld.

    A System Dynamics/Agency Dynamics debate

    would certainly inject into the eld the `essential

    tension' that Maloney (1993) feels that it lacks!

    Agency Dynamics may not itself be adopted by

    many but the debate would enrich the eld.

    7. Comments and conclusions

    In closing this paper we rst comment on the

    nature and relevance of the above analysis. We

    then consider what that analysis means by pro-

    posing three competing conclusions that could be

    drawn.

    7.1. On the analysis employed

    Many elements of this analysis may be disput-

    ed. Perhaps objections will be raised to the regions

    of SD practice dened above, or to their positions

    in Burrell and Morgan's schema. Readers maydispute the usefulness of the four paradigms, or

    question the coherence of the two axes which

    generate them. In response to such objections, we

    would appeal to a maxim from the OR commu-

    nity, `all models are wrong but some models are

    useful'. We are not immovable on the exact form

    of social theoretic analysis which might be utilised.

    However, some means of examining social theories

    is of crucial importance. There is the common

    argument that dalliance with theoretical issues is a

    modern equivalent of calculating the number ofangels dancing on the head of a pin, that we would

    be better obeying the exhortation to `just get on

    with it' (cf. Richmond, 1994). Now `getting on

    with it' is perfectly possible for some gifted indi-

    viduals. But the elds of SD and OR have both

    been criticised for not reecting on such individ-

    ual's skills so that they might be transferred to new

    practitioners (see Lane, 1994a; Eden and Sims,

    1979). The `pragmatic' rejection of theoretical is-

    sues, ``abandons the hope of developing manage-

    ment science as an intellectual discipline, the main

    tenets of which can be passed on to `apprentices'''(Flood and Jackson, 1991, p. 47). Similarly,

    ``practice which is not reective about the ideas

    upon which it is based will abandon the chance to

    learn its way to better ways of taking action''

    (Checkland and Scholes, 1990, p. xiv).

    To demonstrate the benets of addressing so-

    cial theoretic issues, we now discuss three dierent

    and competing conclusions that might be drawn

    from the analysis described in the previous two

    sections. These conclusions concern the appropri-

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    ate social theory of SD and they are mutually ex-

    clusive. In each case we state and justify the con-

    clusion and then consider some implications of

    adopting it. The last conclusion is a bold conjec-

    ture which establishes an innovative agenda for

    future research in this area.

    7.2. Conclusion 1: Clarity and security in functiona-

    list sociology

    A rst possible conclusion from our analysis is

    that SD is grounded in the functionalist paradigm.

    Certainly the social theoretic paradigm under

    which past and current SD practice can mostreadily be seen to have been applied is functiona-

    list sociology (see Fig. 4). This is a secure home for

    the eld since functionalist sociology remains ``the

    dominant framework for the conduct of academic

    sociology and the study of organisations'' (Burrell

    and Morgan, 1979, p. 25). Operating within this

    paradigm brings recognition and credibility to our

    work from a variety of other social sciences.

    What are the implications of this conclusion?

    They are threefold. Firstly, we would have to reject

    the claimed existence of SD practices within otherparadigms by labelling them as distracting errors.

    We might wish to take their interesting aspects and

    recast them within a functionalist frame but fun-

    damentally we would see them as mistakes and

    delusions. The recommendation would be that

    practitioners return to the functionalist fold.

    Since considerable breadth of interpretation is

    seen even within functionalist sociology, a second

    implication concerns that spread of practice. Ini-

    tially, SD was practised in a way consistent with a

    mixture of ideas from social systems theory and

    integrative theory. Over time the eld extendedfurther in two dierent directions. The interpretive

    division underlying Broad SD can be seen as

    arising from utterly reasonable interpretations of

    Forrester's functionalist ideas. Interactive SD and

    Austere SD reveal new contributions and further

    extend the implied social theory of SD but these

    regions may be viewed simply as innovative in-

    terpretations of the original ideas. Therefore, the

    subjective wing of Broad SD and Interactive SD

    can be seen as arising from an evolutionary re-

    crafting and development of the eld's early as-

    sumptions. Hence Keys` almost revolutionary view

    of these developments is false. Furthermore, the

    Interactive SD region of activity indicates the

    eld's ability to engage successfully with pluralist

    contexts. Interesting as the above account of the

    eld's development may be, we are nevertheless

    able to deduce that this spread of schools of

    practice is relatively unproblematic because all are

    within the one paradigm.

    The third and last implication is that SD oers

    a modern, practical, relevant and empirically

    based approach which is at its best and most

    condent when it operates as a mixture of ideas

    from social systems theory and integrative theory,and even interactionism. We may observe that,

    ``with the exceptions of economics, the social sci-

    ences which have best survived the antipositivist

    challenge have been those which have thrown o

    Vienna Circle-style methodological restrictions

    while going on to build formal models around

    `softer' data'' (Collins and Waller, 1994, p. 22).

    Perhaps Policy Engineering and the wing of Broad

    SD which places a positivistic style of scientic

    thought at the heart of its concept of `condence'

    are appropriate for those wishing to contribute tomainstream economic theory. However, we might

    recommend that the social conversation view of

    condence and hence the schools of practice to the

    subjective side of functionalism which aim to mix

    technical and softer considerations have the most

    to oer those making more general attempts to

    create formal theories about social systems and

    that for this project the SD approach continues to

    have a great deal to oer.

    7.3. Conclusion 2: Re-craftable method

    A second possible conclusion is that SD is at-

    tached to no unique social theory. This view is

    provoked by the range of practice described in our

    analysis. Certainly some of the areas are theoreti-

    cally unclear, provocative ideas more than practi-

    cally tested approaches. The evidence for this

    conclusion is therefore not overwhelming but the

    attempts to utilise most of Forrester's assumptions

    within other paradigms does lead one to wonder

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    whether those assumptions are denitively and

    unambiguously xed in one paradigm.

    This conclusion must provide an explanation

    for the majority of practice being located within

    functionalism. A possible argument would require

    us to accept that although Forrester advanced

    certain initial ideas for SD these operate only at

    the level of tools, techniques and methods, to re-

    use the framework of Eden (1989, 1990). Some of

    the grounding assumptions of the eld may appear

    to operate at the level of social theory but these are

    frequently capable of dierent interpretations or

    are contradicted or hedged with uncertainty in

    other parts of the literature. So, as created, the

    eld contained assumptions which could supportdierent interpretations regarding its social theo-

    retic stance. Now functionalist sociology was

    and is the paradigm naturally alighted upon by

    researchers who are either not aware, or do not

    accept, that other scientic approaches are possi-

    ble. That functionalist sociology proved to be the

    dominant interpretation of Forrester's ideas, at-

    tracting the unacknowledged support of the eld's

    earliest members, is therefore hardly a mystery; SD

    was innovative and risky enough without bur-

    dening Forrester's program with a research ori-entation that was also unusual. The predominant

    application of SD within functionalist sociology

    may therefore be explained as an historically and

    institutionally contingent interpretation of ideas

    which actually can be utilised in dierent ways.