Social Software in Libraries
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Social Software in Libraries
Meredith FarkasNorwich University
How was I supposed to know you were
luvz2quack?
Hey, why didn’t you
friend me on MySpace?
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Web 1.0: Democratized Access to Information
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Web 2.0: Democratized Participation
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What is social software?
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What is social software?My definition: To be defined as social software, a tool must meet at least two of the following conditions:
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What is social software?My definition: To be defined as social software, a tool must meet at least two of the following conditions:
1. It allows people to communicate, collaborate and build community online
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What is social software?My definition: To be defined as social software, a tool must meet at least two of the following conditions:
1. It allows people to communicate, collaborate and build community online
2. It can be syndicated, shared, reused or remixed, or it facilitates syndication
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What is social software?My definition: To be defined as social software, a tool must meet at least two of the following conditions:
1. It allows people to communicate, collaborate and build community online
2. It can be syndicated, shared, reused or remixed, or it facilitates syndication
3. It allows people to easily learn from and capitalize on the behavior or knowledge of others
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Characteristics of Social Software
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Easy Content Creation and Sharing
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Online Collaboration
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Conversations: Real Time
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Capitalizing on the Wisdom of Crowds
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Capitalizing on the Wisdom of Crowds
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Transparency
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Transparency
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Personalization
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Personalization
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Portability
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What Can Social Software do for
Libraries?
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Disseminate Information
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Disseminate Information
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Disseminate Information
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Disseminate Information
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Disseminate Information
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Disseminate Information
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Get Feedback! Start a Conversation!
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Get Feedback! Start a Conversation!
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Get Feedback! Start a Conversation!
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Get Feedback! Start a Conversation!
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Get Feedback! Start a Conversation!
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Give the Library a Human Face!
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Give the Library a Human Face!
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Provide Services to Remote Users
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Provide Services to Remote Users
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Provide Services to Remote Users
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Provide Services Where our Users Are
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Provide Services Where our Users Are
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Provide Services Where our Users Are
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Provide Services Where our Users Are
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Provide Services Where our Users Are
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Provide Services Using Tools Patrons Use
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Provide Services Using Tools Patrons Use
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Capitalize on the Collective Intelligence of Colleagues
and Users
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Capitalize on the Collective Intelligence of Colleagues
and Users
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Capitalize on the Collective Intelligence of Colleagues
and Users
![Page 47: Social Software in Libraries](https://reader033.fdocuments.us/reader033/viewer/2022052522/55493612b4c905054d8b4704/html5/thumbnails/47.jpg)
Capitalize on the Collective Intelligence of Colleagues
and Users
![Page 48: Social Software in Libraries](https://reader033.fdocuments.us/reader033/viewer/2022052522/55493612b4c905054d8b4704/html5/thumbnails/48.jpg)
Capitalize on the Collective Intelligence of Colleagues
and Users
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Capitalize on the Collective Intelligence of Colleagues
and Users
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Strategies for Implementing Social
Software
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Avoid Technolust
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Will it improve library services? Will patrons use it?
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Involve Staff at all Levels in Planning
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Involve IT in Planning
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Play with Technology!Kick the Tires!
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Trust your patrons. Learn from them.
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Consider Maintenance and Sustainability
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Do you Need a Policy?
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In Marketing Focus on the Functionality
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Where to Learn More
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Where to Learn More
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Where to Learn More
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Questions? Just Ask!
[email protected]: librarianmer
Links and presentation at http://meredithfarkas.wetpaint.com