SOCIAL SERVICES N DIPLOMA PROGRAM T · SOCIAL SERVICES DIPLOMA PROGRAM FIELD PLACEMENT Faculty of...

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SOCIAL SERVICES DIPLOMA PROGRAM FIELD PLACEMENT Faculty of Health and Human Services S T U D E N T H A N D B O O K Revised Jan, 2016

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Page 1: SOCIAL SERVICES N DIPLOMA PROGRAM T · SOCIAL SERVICES DIPLOMA PROGRAM FIELD PLACEMENT Faculty of Health and Human Services S T U D E N T H A N D B O O K Revised Jan, 2016

SOCIAL SERVICES

DIPLOMA PROGRAM

FIELD PLACEMENT

Faculty of Health and Human Services

S T U D E N T

H A N D B O O K

Revised Jan, 2016 

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Must KNOW MUST have DONE Contents 

GLOSSARY OF TERMS ................................................................................................................................................. 3 

INTRODUCTION .......................................................................................................................................................... 4 

HEALTH AND HUMAN SERVICES MISSION STATEMENT ............................................................................................... 5 

PROGRAM OVERVIEW ................................................................................................................................................ 6 

OBJECTIVES OF PROGRAM .......................................................................................................................................... 6 

PURPOSE OF PRACTICA............................................................................................................................................... 7 

PRACTICUM OVERVIEW .............................................................................................................................................. 7 

COURSE DESCRIPTIONS ................................................................................................................................................................. 7 

 CRIMINAL RECORD CHECK ...................................................................................................................................... 8 

CRC PROCESS ............................................................................................................................................................................. 8 

 WHAT TO EXPECT .................................................................................................................................................. 9 

WHO DOES WHAT ..................................................................................................................................................... 10 

 STUDENT ........................................................................................................................................................................... 10 PRACTICUM MENTOR/SUPERVISOR .............................................................................................................................................. 12 VANCOUVER ISLAND UNIVERSITY PRACTICUM COORDINATOR ............................................................................................................ 12 VANCOUVER ISLAND UNIVERSITY PRACTICUM INSTRUCTOR ................................................................................................................ 13 

 WHEN CONCERNS ABOUT PRACTICUM ARISE ...................................................................................................... 15 

EVALUATION ............................................................................................................................................................. 16 

CONFIDENTIALITY ...................................................................................................................................................... 16 

AFFILIATION AGREEMENTS ........................................................................................................................................ 16 

 HEALTH CERTIFICATES ......................................................................................................................................... 16 

WORKERS’ COMPENSATION BOARD COVERAGE ........................................................................................................ 18 

STUDENTS DRIVING OTHERS DURING PLACEMENT .................................................................................................... 18 

CRITICAL INCIDENT REPORTING ................................................................................................................................. 18 

TIPS ON FIELD PLACEMENT ........................................................................................................................................ 19 

THE INITIAL INTERVIEW ............................................................................................................................................................... 19 GETTING STARTED ..................................................................................................................................................................... 19 ON‐GOING INVOLVEMENT ........................................................................................................................................................... 19 MAKING THE MOST OF YOUR PRACTICUM ...................................................................................................................................... 20 

SELF CARE ................................................................................................................................................................. 22 

APPENDIX I – SOCIAL WORKER DECLARATION ........................................................................................................... 24 

APPENDIX II – SOCIAL WORK CODE OF ETHICS DECLARATION: SIGNATURE FORM ...................................................... 25 

APPENDIX III – LEARNING PLAN ................................................................................................................................. 26 

DEVELOPING YOUR LEARNING PLAN .............................................................................................................................................. 27 DEVELOPING YOUR LEARNING GOALS AND ACTIVITIES ....................................................................................................................... 29 

APPENDIX IV – SAMPLE AFFILIATION AGREEMENT ..................................................................................................... 31 

APPENDIX V – SAMPLE STUDENT EVALUATION FORM ................................................................................................ 35 

APPENDIX VII – SSER PRACTICUM REQUEST FORM .................................................................................................... 42 

APPENDIX VII – WEBSITE REFERENCES ....................................................................................................................... 45 

APPENDIX VIII POLICIES & INFORMATION ON SAFETY – DRIVING CLIENTS .................................................................. 46

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S O C I A L S E R V I C E S D I P L O M A P R O G R A M FIELD PLACEMENT STUDENT HANDBOOK

GLOSSARY OF TERMS

Student also known as Practicum Student – An individual currently enrolled in the Vancouver Island University (VIU) Social Services Diploma Program.

Practicum Mentor/Supervisor is responsible for supporting the student’s learning in the practicum setting.

Practicum Instructor/Faculty/Professor also known as the Program Instructor. The Practicum Instructor is employed by Vancouver Island University and teaches the practicum course.

Practicum Coordinator – The Vancouver Island University staff member who makes arrangements with existing and new practicum agencies for the placement of students.

Practicum Site – The setting where the student undertakes practicum. Also referred to as Practicum Agency.

Codes of Conduct- several codes of conduct govern Social Services students. VIU has student conduct policies, including anti-harrassment, academic integrity, and behaviour codes inside and outside the classroom. The Social Work profession also has professional Codes of Conduct governing their members. Some Practicum sites have specific codes as well, such as dress code or safety protocols. Social Services students are expected to know and adhere to all of these codes and protocols.

Code of Ethics: Set of ethical values and principles established by the Canadian Association for Social Workers that Social Service Diploma students are expected to be familiar with and adhere to in their social services practicum and work.

Learning Plan-Signed written agreement the student will develop in consultation with their VIU practicum instructor and agency mentor describing their goals for practicum and the tasks and activtities they will undertake to achieve their goals. The Learning Plan will be form the basis for practicum evaluation.

Affiliation Agreements: signed written contractual agreement between Vancouver Island University and practicum host organization outlining the terms, responsibilities, liability and insurance contingencies for all parties.

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INTRODUCTION

Welcome to the Social Services Diploma Program. This handbook is designed to provide you with information regarding the Social Services Diploma Program field placement practicum. The two-year diploma program, which may be taken on a full- or part-time basis, prepares students for work in a range of social service settings that include child, youth and family agencies, women’s programs, life skills programs, vocational counselling, services for seniors, multicultural organizations, addictions and mental health agencies, and volunteer centres. Students who successfully complete the program may apply credits towards Vancouver Island University’s Bachelor of Social Work degree, Child and Youth Care diploma or degree programs, or Bachelor of Arts degree program.

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The practicum component of the program is designed to provide students with the knowledge, skills and competencies necessary for Social Service work. The success of the field practicum is dependent upon the cooperation and investment of the students, the community agencies and the University Practicum Instructor. Students are eligible for practicum placement upon completion of at least 80% of their academic course work. We hope that the learning experiences which you encounter as a Social Services Diploma student will inspire your dedication and commitment to the service of families, children, communities and the Social Services field.

HEALTH AND HUMAN SERVICES MISSION STATEMENT

Mission: In Health and Human Services at Vancouver Island University we foster student success. We develop and maintain relevant,

responsive, and stimulating learning opportunities that are community-based, globally and locally, and offered in a visionary, interprofessional

environment that is conducive to learning and promotes health and wellness for all.

Beliefs:

We believe that learning is a lifelong endeavour and we can work together with individuals and communities to co-create a positive

relational environment that promotes a sense of belonging, personal and collaborative participation, a sense of community, and enhanced

well-being. We believe our work should be based on clear communication and open dialogue, evidence-based practice and

research, and on joy and passion.

August 2008

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PROGRAM OVERVIEW

The Social Services Diploma Program is based on a systems model that reflects working in partnership with clients, colleagues and community. You will learn skills in , communication, self-awareness, working with systems, conflict resolution, professionalism, values, ethics, roles and responsibilities, and other related competencies to enhance social service work practice. Various theoretical approaches to systems and practices are introduced and analysed. The program assists you to develop different problem solving approaches to individual and community issues in the Social Services field. You will learn to apply and integrate theoretical knowledge to concrete situations. You are encouraged to reflect on values and attitudes in relation to Social Service practice. Students who successfully complete the diploma program will develop knowledge, skills and self awareness in areas such as social work practice, social policy, conflict resolution, community development, interpersonal skills, leadership and supervision, and other special topic areas.

OBJECTIVES OF PROGRAM

To offer accredited and recognized courses at the post secondary level that are relevant to Social Services.

To provide students with generic multidisciplinary skills and perspectives for work in the Social Service field.

To strengthen understanding of working in the community context.

To prepare students for employment in the Social Services field.

To expose students to realistic work experiences in which they can test theories, gain knowledge, develop skills and abilities, and assess personal suitability for the field of Social Services.

To enable students to continue on with either a Social Work or Child and Youth Care degree, or other post-secondary education.

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PURPOSE OF PRACTICA

Practicum experiences are intended to provide a structured and supervised opportunity that reflects a generalist approach to Social Service work. The overall purpose of the Social Services Diploma practicum is to assist students to develop and transfer theoretical skills through direct practice within the Social Service field. Through a combination of classroom instruction, on-going supervision and direct practice, you will gain the ability to understand, translate and integrate theory and practice.

PRACTICUM OVERVIEW

In the third semester, you will be introduced to and will explore issues related to the field placement experience. In the spring of the second year, you will be required to complete a block (six consecutive weeks; 210 hours) practicum within a Social Services agency. You and your Practicum Mentor/Supervisor will jointly develop learning goals, tasks and responsibilities that will consolidate and integrate core skills and practice concepts presented throughout the practicum.

COURSE DESCRIPTIONS

Once your courses are completed, you will be placed for a six week block practicum with a Social Service agency/organization. The practicum will focus on integrating and applying theory and skills in a supervised practice experience. You will be expected to demonstrate an understanding of systemic structures and functioning of a service agency in relation to clients, community and other agency workers. Both SOCW 281 and 282 are designed to be taken concurrently.

SOCW 281 (3) Practica I

A three week field practicum with a Human Service

agency/organization. Focuses on integration and application of theory, skills and

practice in a supervised setting. An interview may be required by the agency.

Normally done concurrently with SOCW 282 Practicum II.

Prerequisite: Admission to Social Services Diploma program or permission of instructor.

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SOCW 282 (3) Practica II

A second three week field practicum, normally done concurrently with SSER 281

Practicum I. Focuses on integrating and applying theory and skills and building

competency, under supervision. Students are expected to demonstrate their ability to

understand systemic structures and functions of a service agency in relation to clients,

community and other agency workers.

Prerequisite: SOCW 281

CRIMINAL RECORD CHECK

Most agencies offering a practicum placement will require you to have a Criminal Record Check (CRC) completed prior to the start of the practicum. There may be certain offenses that will preclude the practicum placement. It is important that you are aware of the criminal record check requirements. Some CRCs need to go to a professional licensing body to be cleared before you begin your placement, e.g. Community Care Facilities and school settings.

CRC PROCESS

Criminal Record Checks must be completed before you begin your practicum, if required by the practica site. As an educational institution Vancouver Island University (VIU) requires all students entering a practicum with youth or vulnerable adults to complete a Criminal Record Check (CRC) through the Ministry in accordance with Criminal Records Review Act legal requirements. VIU facilitates the application process for student CRCs through the Admissions/Registration Centre. You are responsible for providing your completed CRC documentation to your practicum agency.

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WHAT TO EXPECT

In January of the second year of the Social Services Diploma Program you will start thinking about a potential field placement. An orientation session will be organized by the Practicum Coordinator for all students to attend. Following this meeting you will arrange a time to meet with the Practicum Coordinator to discuss placement options.

You will then fill out a Practicum Request Form (Appendix ?) and return it to the Practicum Coordinator.

Sign the Code of Ethics Declaration Form for Social Services students and return to Practicum Coordinator with your Practicum Request Form (see Appendix).

The Practicum Coordinator will initiate contact with the prospective Practicum site. The Practicum Coordinator will be aware of the abilities and preferences of both the student and Practicum Mentor/Supervisor, and will make the best match possible.

Once the Practicum Mentor and/or Supervisor is identified, you will then arrange an interview with the Practicum Mentor and/or Supervisor for the purpose of determining suitability/readiness to undertake a field work experience in that setting. It is important that you have a beginning composition of your learning Goals and Activities written to share with the prospective practicum Mentor and/or Supervisor.

If, upon completion of the interview, the Practicum Mentor/Supervisor deems you suitable and you wish to pursue the placement, you and the Practicum Mentor/Supervisor will arrange a schedule for the practicum.

It is important that you notify the Practicum Coordinator regarding the outcome of the interview so s/he can formalize the placement. A formal letter will be sent to the Mentor and/or Supervisor acknowledging the arrangement, informing them of the student’s and the practicum instructor’s names, University contact information, a handbook and an evaluation form.

Once you have started the field placement practicum, you are responsible for arranging a three way meeting between yourself, the Practicum Instructor and the Practicum Mentor and/or Supervisor to discuss your finalized learning Goals and Activities, and course requirements for successful completion of the practicum, usually within the first week or two of placement .

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WHO DOES WHAT

The field work practicum experience is a partnership between the University Instructor, the Practicum Coordinator, the student, and the Practicum Mentor and/or Supervisor. All parties in the relationship assume certain responsibilities. The following is a general description of the roles and responsibilities of each party.

STUDENT

You carry the responsibility for your professional and personal development. Specific expectations are to: Review and comply with the following University policy (with respect to student

conduct) and the policies cross referenced: http://www.viu.ca/calendar/GeneralInformation/generalregulations.asp

Review and comply with the following Faculty of Health and Human Services

policies and procedures: https://www2.viu.ca/hhs/HHSPoliciesandProcedures.asp

Commit to ethical practices: You must know, adhere to and sign Code of Ethics Declaration Form for Social Services students (see Appendix). Form must be returned to Practicum Coordinator along with your Request for Placement before practicum placement can proceed.

ADHERENCE TO POLICIES, PROCEDURES, CODES OF CONDUCT AND CODES OF ETHICS Students enrolled in VIU’s SSER program are expected to be familiar with, adhere

to and represent the values, ethics and responsibilities of the Social Work profession as articulated in the Canadian Association of Social Workers Code of Ethics, (Appendix I) and in keeping with standards and guidelines set forth by the Canadian Association of Social Work Education (CASWE).

In addition, students entering practicum placements are expected to act in accordance with their respective practicum site’s policies with respect to conduct and confidentiality, and the laws of the land in which they are undergoing their field education. It is strongly recommended that prior to entering a practicum placement, students review VIU Human Rights Policy 21.03 and related policies and documents in order to fully understand their responsibilities, in particular relating to sexual and other forms of harassment, human rights, and work with vulnerable and/or disadvantaged populations. (

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It is a requirement that you take the time to thoroughly review VIU Student Conduct and Personal Harassment Policies http://www.viu.ca/calendar/GeneralInformation/generalregulations.asp as well as the Canadian Association of Social Workers (or the corresponding national organization for the country in which you are undergoing your field education experience) codes of ethics, and the “Statement of Ethical Principles” from the International Federation of Social Workers (for international placements) prior to engaging in the practicum placement process.

Commit to making good use of supervision, taking initiative and guidance from personnel at the agency and developing and putting to use practice skills obtained.

Comply with the agency’s protocols regarding confidentiality, policies and procedures, hours of work, dress, etc.*

Seek out information regarding any specific protocols or contractual agreements that may pertain to the specific practicum site (e.g. school settings).

Demonstrate a professional attitude, ethics and conduct when interacting with your Practicum Instructor, clients and agency personnel (see Appendix – Code of Ethics + Code of Ethics Declaration).

Attend the practicum placement for the required number of days and hours specified by the program.

Report illness and or absence to the Practicum Mentor and/or Supervisor, and to your practicum instructor.

Maintain contact with the Practicum Instructors, keeping them informed of your progress and any changes, concerns or issues that arise in the practicum.

Arrange for and participate in feedback sessions and formal evaluation processes involving the Practicum Mentor and/or Supervisor and the Practicum Instructor.

Attend and participate in practicum seminars, as scheduled. If you are unable to attend you are expected to provide an update by email or phone to your Practicum Instructor, describing your progress in meeting the Goals and Activities articulated in your Learning Plan. This update is provided prior to the scheduled seminar so it can be shared by the Practicum Instructor on your behalf with your peers during the seminar.

Provide the Practicum Instructor and Mentor/Supervisor with a completed copy of your learning Goals and Activities within the first two weeks of placement.

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PRACTICUM MENTOR/SUPERVISOR

The Practicum Mentor/Supervisor plays a key role in the training and learning process of the student. It is a guiding and supervising role that bridges the gap between theory and practice and provides mentorship to you. You will be assigned to a Practicum Mentor and/or Supervisor at the placement setting. In honoring their responsibilities, Practicum Mentors/Supervisors are expected to:

Be aware of and participate in the development of your Learning Plan by reviewing your Goals and Objectives.

Provide time for orientation to acquaint you with the agency’s policies, procedures, roles, and overall philosophy.

Ensure that any site-specific protocol or contractual agreement terms regarding your placement are followed.

Introduce you to other staff members.

Provide meaningful learning opportunities for you to fulfill your learning goals and objectives.

Provide you with consistent, appropriate and supportive individual consultation (usually a specified minimum time each week).

Monitor your learning and progress and provide you with ongoing verbal and written feedback.

Meet with you and the Practicum Instructor at mutually agreed times to discuss and review your progress and to provide input for interim and final evaluations.

Maintain contact with the Practicum Instructor to discuss any concerns, questions, suggestions or issues regarding your practicum or your program.

Inform you of any unusual or disruptive client behaviour and how to deal with this (e.g. anxiety, anger).

VANCOUVER ISLAND UNIVERSITY PRACTICUM COORDINATOR

The Practicum Coordinator is responsible for setting up and facilitating the practicum placement process. In consultation with University faculty, s/he will make arrangements with new and existing practicum agencies for student field placements. It is the responsibility of the Practicum Coordinator to:

Consult with you to determine your learning needs and possible field placement interests.He/She will ask students to complete and return a Practicum Request Form (Appendix ) as a basis for the matching process.

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Consult with University faculty, as needed, to determine your placement and learning needs.

Identify who will act as your Practicum Mentor and/or Supervisor, and outline appropriate tasks and responsibilities to ensure that a suitable learning experience can be provided.

Provide you with information regarding placement agencies’ expectations and outline the placement process.

Ensure that you and the Practicum Mentor and/or Supervisor are informed of any specific placement protocols or contractual agreements that are site-specific.

Provide the agency with information about the program, field placement procedures, practicum expectations and evaluation process.

Be available to the Practicum Mentor/Supervisor for clarification or consultation on the practicum placement process.

Recruit and develop possible practicum placement agencies and mentors.

Send a letter to the Practicum agency formalizing the student placement and informing the agency of who the University Practicum Instructor will be.

VANCOUVER ISLAND UNIVERSITY PRACTICUM INSTRUCTOR

The Practicum Instructor maintains contact with the Practicum Mentor/Supervisor and you, and acts as a channel between the University and the field placement. It is the responsibility of the Practicum Instructor to:

Orient you to the learning goals, activities, content, structure and process, evaluation and grading of the practicum.

Ensure that any site-specific protocol or contractual agreement provisions regarding student placement are followed.

Ensure that the Learning Plan Goals and Activities developed by you and Practicum Mentor/Supervisor are defined, and discussed with your changes or refinements. The learning plan should include learning goals, tasks and responsibilities, and scheduled times for consultation (see Appendix for a detailed description on developing a Learning Plan).

Consult with you and the Practicum Mentor/Supervisor in the initial formulation of learning goals and activities.

Provide the practicum site with clear information on what is expected of all parties within the practicum relationship.

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Ensure you have the information related to general ethical practice, confidentiality and appropriate conduct prior to placement.

Ensure that you receive feedback and support through supervision and ongoing evaluation from the agency.

Be available to you and your Practicum Mentor/Supervisor.

Ensure that written evaluations of your progress are received and that adequate feedback on the evaluation is provided to you.

Facilitate seminars to link practicum experiences to course content.

Intervene for the purpose of problem solving, conflict resolution or handling of any other concerns or issues that may arise during the practicum.

Facilitate the evaluation process and determine whether you have completed the practicum. Assign a final grade (credit or non-credit).

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WHEN CONCERNS ABOUT PRACTICUM ARISE

The practicum is distinct from other courses in that it focuses not only on educational objectives but also on your personal and professional responsibilities and awareness within the field. From time to time, concerns or problems may arise. These may have to do with the practices you observe or are asked to participate in, or you may experience issues in relation to a supervisor or co-worker within your placement. For many of us, raising concerns is not easy. However, it is an integral part of professional practice. It is important for you to recognize and address these concerns as early as possible. Recommended Guidelines: Early recognition and clarification are important. When concerns arise, decide

what to do about the concern. Ask yourself if you have the whole picture. What have you tried? Have you asked for clarification or information in a non-judgmental way? If you think that you cannot resolve the issue within yourself or with the other party, then you need to get some assistance.

Discuss your concern(s) with your Practicum Mentor first. If a satisfactory resolution is not achieved, consult with your Instructor. At this time you can explore and clarify the issue/concern(s) and look at alternative ways of dealing with the situation.

Your Practicum Instructor may suggest a meeting of all parties to discuss an identified issue or concern. A meeting can often clarify specific concerns and more clearly define the problem. At this time suggestions and options can be explored.

If you find that some of the problems you are experiencing are personal, there are support services within Vancouver Island University and the community to assist you in dealing with issues that may be affecting your education. Please contact VIU’s Student Affairs: https://www2.viu.ca/studentservices/ for assistance.

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EVALUATION

Vancouver Island University is ultimately responsible for evaluation and assignment of the final grade (credit or non-credit). The method of summative evaluation should be clearly discussed and understood by you and the Practicum Mentor/Supervisor at the beginning of the practicum. The Instructor will facilitate and collect evaluative information from all parties as part of the evaluation process. See Sample Student Evaluation form in Appendix

CONFIDENTIALITY

You are expected to adhere to the agency’s policies of confidentiality and the Social Work Code of Ethics (see Appendix). Within the practicum, it is expected that you will respect the privacy and rights of individuals and agency personnel with whom you work. Although practicum experiences may be discussed and documented for the purpose of linking knowledge to practice, the identities of the individuals and staff must not be disclosed. Please refer to the sample Affiliation Agreement in Appendix as well.

AFFILIATION AGREEMENTS

Affiliation agreements are standard practice for Universities who have students at community sites. These agreements are now required for all sites mentoring VIU students. These agreements cover responsibilities, confidentiality, termination and suspension of practicum students, liability, and insurance contingencies for all parties. Please see Appendix for a sample Affiliation Agreement.

HEALTH CERTIFICATES

Some Practicum sites require students to have health certificates prior to the commencement of their practicum. You may, for example, be required to have a First Aid certificate, a TB test and some placements may require Hepatitis immunizations as well. It is important that you are aware of these requirements early in the placement process, especially if you will be placed in a site affiliated with a Provincial Health Authority, e.g. VIHA. You are responsible

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for the cost of health certificates required by a practicum site, and for obtaining your own health certificates. It is important to initiate required health tests early in the placement process. Test and immunization appointments can involve a waiting period, which may result in a delayed practicum start date. Additionally a negative result on a health test may preclude certain practicum options and require a new practicum site to be arranged. Up-to-date immunization is recommended for all students for your own protection. Contact your Public Health Agency of Canada for more information and to arrange immunizations. http://www.phac-aspc.gc.ca/tmp-pmv/yf-fj/clinic-clinique/bc-cb-eng.php

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WORKERS’ COMPENSATION BOARD COVERAGE

Ministry of Advanced Education through Vancouver Island University provides Workers’ Compensation Board coverage for students while they are engaged in their approved practicum training within British Columbia. Check the VIU Health and Safety website at https://www2.viu.ca/healthandsafety/whats-my-wcbinsurance-coverage/ for detailed information for yourself and your practicum agency. This coverage does not include the use of a vehicle or other form of transportation to and from the practicum site.

STUDENTS DRIVING OTHERS DURING PLACEMENT

The student must adhere to both the practicum placement agency and VIU policies with respect to the use of vehicles during practicum placement. Review Appendix VIII and consult with the Practicum Coordinator and agency for any additional clarification prior to transporting others while engaged in placement related activities to ensure the necessary liability coverage and documentation is in place. In some situations students may be eligible to drive an agency vehicle during the course of their field placement duties. In this instance the vehicle driven must have insurance coverage through the agency for transporting agency services users and/or staff AND VIU students must be explicitly covered by this insurance policy. In addition, if the agency service user is a minor, then parental/guardian written consent must also be obtained. See full details in Appendix VIII

CRITICAL INCIDENT REPORTING

In the event of a critical incident, for example an accident, act of violence or threats, the student must report this to the practicum mentor and the practicum instructor immediately. A formal report needs to be documented within 24 hours, as part of VIU’s Health & Safety policies. Students should also follow the practicum mentor’s instructions for reporting these incidents/accidents to the agency. Any questions, please call Health and Safety at 250-740-6283 or e-mail [email protected]

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TIPS ON FIELD PLACEMENT

THE INITIAL INTERVIEW

Treat your agency interview as you would a job interview! Dress appropriately and prepare by researching information about the mandate and functions of the agency well in advance of the interview.

Write down questions that you want to ask regarding the organization or the particular program.

Make a list of your goals and activities (what you want to learn from this placement – see Appendix-Learning Plan).

Bring a copy of your resume with you and be able to identify your related experience, education or volunteer work.

Clarify the dates and times when your practicum begins.

Ask about the agency’s Criminal Record Check expectations and determine the process to complete the CRC.

GETTING STARTED

Establish work hours and practicum schedule.

Learn where policy and procedure manuals are and acquaint yourself with them.

Observe informal office routines and practices, (e.g., coffee and lunch breaks, dress code).

Try to meet other staff members. Get to know them and what they do.

You may feel uncomfortable; this is all part of the process of risk-taking and learning.

ON-GOING INVOLVEMENT

Receive agency direction in reading files and begin a list of resources and materials most frequently used by the agency.

Set up supervision times with the Practicum Mentor/Supervisor and find out who the back-up Practicum Mentor/Supervisor is.

Attend relevant meetings or activities, e.g., staff meetings, gatherings, community meetings.

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Don’t wait to be asked; you can always respectfully request to be involved in something you think may help meet your learning goals.

Many times agencies are extremely busy. You may want to find something you can work on independently that could assist the agency.

Have patience. It sometimes takes time to get assigned to counselling cases or activities. Some agencies require a higher level of training/education when counseling clients so don’t be disappointed if this function is not assigned to you.

MAKING THE MOST OF YOUR PRACTICUM Be open to learning from many people.

Recognize the limits of your training. Practice within the boundaries of your knowledge and skill base and seek out supervised experiences.

Build relationships with clients from their own unique and varied backgrounds, allowing flexibility when you are applying techniques and skills. They should be applied appropriately to suit the client.

Give it a chance. If you are in a placement that presents as a challenging learning environment, remember that learning experiences take many forms and sometimes learning how to create a meaningful experience can be productive. Talk it over with your Practicum Mentor and Instructor.

Be respectful and demonstrate responsibility. Even though you are a student in a learning role, it is important that you approach fieldwork in much the same way you would if you were employed. Strive to be on time and accountable. Remember that one day you will be looking for a job and practicums may turn into future employment.

Look for your own creativity. You may have gifts, talents and ideas you can use in your placement. If you have ideas, share them. Students often add new life to organizations.

Speak to your Practicum Mentor/Supervisor or to the Practicum Instructor as soon as possible if you have any concerns or if issues arise.

Your practicum may be stressful at times. You may find that getting involved with clients may open up certain issues within yourself. Also, you will have expectations different from your academic setting. Be aware of these factors and seek support from appropriate resources when “triggered” by experiences that cause you to become stressed. Be gentle with yourself.

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QUESTIONS AND ANSWERS

Q. Can I set up my own practicum? A. Your practicum must be arranged by the Practicum Coordinator, as the Social

Services Department utilizes a number of agencies as practicum sites. Discuss your specific request with the Practicum Coordinator and you may be able to do your practicum at your requested site.

Q. Do I have a say in where I do my practicum? A. You can certainly discuss your preference with the Practicum Coordinator and

you may be able to do your practicum at your requested site. Q. Can I do my practicum in my home community? A. The Practicum Coordinator will work with you to develop a practicum site in

your home community or as close as possible. This depends upon the availability of sites in your area and the availability of a Practicum instructor/mentor.

Q. How flexible can my practicum hours be? A. Generally, students complete their practicum in a six-week full time block in

the spring, when courses are completed. Under extenuating circumstances, students may be able to negotiate a different completion time for their practicum. This must be discussed with the Social Services Diploma Program Chair and the Practicum Coordinator when submitting the Praticum Request Form.

Q. Will I need an interview, and if so, what will be expected of me? A. The interview process varies from site to site. Some practicum settings have a

formal process and others are very informal. Be prepared. Bring an updated resume and be able to identify what your learning goals and objectives are and what you hope to gain from the practicum experience.

Q. What if I have a criminal record? A. If you have a criminal record, you should discuss it with the Practicum

Coordinator. Certain offences may interfere with certain placements. However the type of offence and the length of time since the offence occurred are often taken into consideration.

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SELF CARE

The practicum experience can be stressful. The field placement is only one component of your overall training and at times you may find that you have unending tasks and responsibilities that need to be addressed in specific time frames. As your practicum progresses, you will undoubtedly experience a broad range of emotions and feelings. These feelings are normal and expected, especially in the Social Service field. As a practicum student, you need to develop your ability to pace yourself and be aware of internal cues that tell you what you need to take care of yourself. Self care is an individual journey. The following are some tips that may assist you to adapt to the conditions, environment and pressures you may encounter during your practicum learning experience: 1. Be aware of what type of experiences, thoughts or feelings cause you stress

and notice how you react.

2. Notice what healthful habits you neglect, such as eating, sleeping and exercise, when you are feeling under pressure.

3. Find ways to structure and manage responsibilities. Ask yourself what needs immediate attention and what doesn’t. You can only do one activity at a time. Learn to set priorities.

4. Continue recreational activities and save time for others. Balancing these elements in life will help you to maintain a healthy perspective.

5. Find ways to make your practicum interesting and stimulating. Alternate tasks and look for opportunities to be creative. This will help you maintain enthusiasm for the job.

6. Speak positively to and of yourself. Our own worst enemy is often our inner critic. Negative self-talk can undermine self-confidence and self worth, creating feelings of insecurity and frustration. Remember that you are in a learning role and need to support and encourage yourself.

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7. Take time to breathe, relax and visualize positive experiences. Seeing yourself in a positive light and being able to successfully interact with others can assist you in alleviating stress.

8. Reach out for support. Find someone you can talk to and with whom you can share your feelings and thoughts. Often a supportive friend, family member, instructor or counsellor can assist you in sorting out issues and concerns that arise during your practicum.

9. Make time for your body. Taking care of your physical self is often the most needed and most difficult. Try to exercise and be aware of how you fuel yourself. Drinking water, eating properly and limiting toxic substances will enhance your mental and emotional wellness.

10. Finally, remember that you have embarked on a growth experience. Give yourself credit and enjoy your journey.

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APPENDIX I – SOCIAL WORKER DECLARATION

Excerpt from Code of Ethics, British Columbia College of Social Workers*

Social Worker Declaration As a member of the profession of social work I commit myself to fulfill to the best of my ability the following obligations: 1. I will regard the well-being of the persons I serve as my primary professional

obligation. 2. I will fulfill my obligations and responsibilities with integrity. 3. I will be competent in the performance of the services and functions I undertake

on behalf of the persons I serve. 4. I will act in a conscientious, diligent and efficient manner. 5. I will respect the intrinsic worth of persons I serve in my professional

relationships with them. 6. I will protect the confidentiality of all professionally acquired information. I will

disclose such information only when properly authorized or when obligated legally or professionally to do so.

7. I will ensure that outside interests do not jeopardize my professional judgment, independence or competence.

8. I will work for the creation and maintenance of workplace conditions and policies consistent with the standard of practice set by this Code.

9. I will act to promote excellence in the social work profession. 10. I will act to effect social change for the overall benefit of humanity.

*See BC College of Social Workers website for the full text of the Code of Ethics and Standards of Practice: http://www.bccollegeofsocialworkers.ca/registrants/code-of-ethicsstandards-of-practice Accessed January 4, 2016

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APPENDIX II – SOCIAL WORK CODE OF ETHICS DECLARATION: SIGNATURE FORM

forSocialServicesDiplomaStudentsExcerpt from Code of Ethics, Canadian Association of Social Workers Social Work Code of Ethics As a member of the profession of social work I have read in full the Canadian Social Work Code of Ethics and I commit myself to fulfill to the best of my ability the following obligations as detailed in the code: Value 1: Respect for Inherent Dignity and Worth of Persons Value 2: Pursuit of Social Justice Value 3: Service to Humanity Value 4: Integrity of Professional Practice Value 5: Confidentiality in Professional Practice Value 6: Competence in Professional Practice *See Canadian Association of Social Workers website for a full description of the Code of Ethics: Values and Principles. Student Name: ___________________________________ Student Number: Student Signature: ________________________________ Date: Return original signed form to Holly Bradley, Practicum Coordinator in B180, Rm520

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APPENDIX III – LEARNING PLAN

A Guide for Setting up Your

Learning Plan

For Social Services Diploma Students Embarking on Practicum

Prepared by Tina Jennissen and Patrick Konkin, SSER faculty

Malaspina University-College Created September 2005

Revised June 2015

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DEVELOPING YOUR LEARNING PLAN

The Learning Plan is a tool you will develop to guide your practicum learning experience. It identifies what you hope to gain from your practicum (goals) as well as the specific steps (activities) you will take to achieve your goals. It also serves as a tool to measure and evaluate how you are progressing with meeting your practicum goals. You will develop your learning plan in stages.

1. The first stage in developing your learning plan is related to determining where you will experience your practicum (which agency, client group, area of practice etc). In the beginning of the placement process you will attend a Practicum Orientation and be asked by the Practicum Coordinator to submit three requests of placements in order of preference. When considering your requests, reflect on what it is you hope to gain (what skills, knowledge, experience, contacts, etc.) in your practicum. Once you have an interview arranged you will be asked to further consider your general goals for a practicum at this specific agency, as part of your interview preparation. This can serve as a basis for discussion during your interview. It also assists the agency in understanding your learning needs in order to arrange an appropriate practicum experience. The feedback from the interviewer may help you further develop your ideas for your learning goals.

2. Prior to practicum starting there will be a second practicum orientation.

During this second orientation, the practicum instructors will discuss their expectations regarding the Learning Plan in more detail. Once your specific instructor is assigned, you will be asked to submit a written copy of your initial learning goals and activities to your practicum instructor in advance of starting your practicum. The instructor will review your initial goals and activities as well as provide you with feedback in advance of starting your practicum. These general goals and activities will serve as a basis for discussion during the initial three-way meeting you will arrange with yourself, your Instructor and your Agency Mentor, within the first week of practicum. Remember, the activities will be reflective of the functional tasks that you will be performing in the agency that will serve the purpose of meeting your goals (e.g. discussing with your agency mentor, reading the agency’s…these are actual activities you will be performing to achieve your goals).

3. Initially, your Learning Plan can be loosely formulated as you may not be fully

aware of additional goals you wish to include in your learning experience. In working on your learning activities under each of your goals, you may not be fully aware of the work tasks you would be performing that would assist in

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achieving your goals. Once you have begun your practicum, are oriented to the setting, and have a better understanding of the learning opportunities at the agency, you may find that your goals will change or become more consolidated, and you will better be able to identify the steps you will take to achieve your goals. The important thing is that your DRAFT practicum goals be clearly articulated and written out for yourself, your Mentor and your Practicum Instructor prior to placement in the agency. During your meeting with your Instructor and Mentor within the first week of placement you will review your learning goals, solicit feedback from the mentor and agree to an initial learning plan. This will form the basis for supervision and for your evaluation in practicum. If your learning goals change, you must inform both your Agency Mentor and Practicum Instructor to review the changes. As previously mentioned, the goal setting exercise is the yardstick by which successful completion of your practicum is measured.

An important question to be asking yourself, in developing your learning plan is “What is it I hope to achieve by the end of my practicum?” Your thoughts then need to be translated into goals and activities. Goals are broad statements that demonstrate a desired end. For example, all students would likely have “understanding the organizational structure” of their agency as one of their goals. Activities are tasks that outline the steps or actions that need to be performed in order to achieve the goals. In establishing your goals, apply the SMART principles:

Specific Measurable Attainable Relevant Time-limited

You may want to consider three key categories when developing your learning plan – knowledge, skills and personal development (Kiser, 2000):

Knowledge – relates to learning and understanding concepts, theories, ideas, information etc. (e.g. addictions, mental health, corrections)

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Skills – these can include interpersonal communication skills (e.g. active listening, attending), or other skills such as record keeping, team skills, leadership, program planning and development

Personal development – refers to personal values, beliefs, attitudes and

ethics To help you work through the process of developing your learning plan and articulating goals and activities, we have provided a small example of the format required in setting up your goals and activities. As already mentioned, having your goals clearly identified from the outset helps to guide you, your mentor and your Practicum Instructor while you are in practicum. You are embarking on an important growth experience. Enjoy the journey! (Source: Kiser, P. M. (2000). Getting the Most from your Human Service Internship. Belmont, CA: Wadsworth/Thomson Learning, Brooks/Cole)

DEVELOPING YOUR LEARNING GOALS AND ACTIVITIES

In developing your learning goals and activities, it is important to be thinking about what it is you hope to achieve by the end of your practicum (i.e., the outcomes of your individual learning). Part of developing a learning plan requires thinking about what goals and activities you hope to achieve. Goals: • are broad statements that demonstrate a desired end. For example: Learn about the agency’s mandate and structure • your learning plan is a ‘work in progress’, therefore goals can be adapted, adjusted etc. as your practicum progresses, particularly in the early stage of a practicum • your goals should fit within the mandate and context of the agency within which you are doing your practicum Activities: Activities are tasks that outline the steps or actions that need to be performed in order to achieve your goals. Examples of activities are: Meet with the manager of the organization within the first week to determine what the governance structure of the agency is comprised of and where the agency gets its mandate to operate its program(s).

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Describe to my mentor who or what body at the top of the authority structure of the organization determines the overall vision and mission of the organization and its mandate. Read the agency policy and procedure manual – bring any questions forward to my supervisor for discussion. Talk to one staff member in each program within the agency and discuss my findings in a weekly supervision meeting with my mentor.

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APPENDIX IV – SAMPLE AFFILIATION AGREEMENT

THISAGREEMENTmadeeffectiveasofthis<date>.

BETWEEN: AND:

Institution:VancouverIslandUniversity(Hereinaftercalledthe“University”)

LegalNameofWorkSiteEmployer:<agency>(Hereinaftercalledthe“Agency”)

ADDRESS: ADDRESS:

900FifthStreetNanaimo,BCV9R5S5Phone250‐753‐3245Fax 250‐740‐6489(PleasechangefordifferentCampus)

<address>Phone<phone>Fax <fax>

INSTITUTIONCONTACT: AGENCYCONTACT:

Dr.CarolStuart,DeanHealth&HumanServices

{ContactName}{Title}

BYSIGNINGBELOWTHEPARTIESAGREETOBEBOUNDBYTHISAGREEMENT:

DEANSIGNATURE:____________________________________ ___________________________________<Name,Title> DateAGENCY’SSIGNATURE:____________________________________ ____________________________________<Name,Title> Date

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Inconsiderationofmutualcovenantsprovidedherein,thepartiesagreeasfollows:PRACTICUMAPracticummeansthatpartofastudent’seducationalexperiencetakesplaceintheworkplace.ItmayinvolvearangeofAgencysupportedinterventionsandactivitiescommensuratewithstudenteducationallearningobjectivesandskilllevel.Clientparticipationisself‐determinedoralternateasappropriate,(e.g.,guardian,court,locoparentis).Thestudentmayprovideservicestoandforthebenefitofclients/familiesandcommunities.ThestudentprovidessuchservicesunderthedirectionofAgencyemployeesandindirectsupervisionofUniversityfaculty.TheAgencyhasthediscretionaryrighttoacceptastudentorpermitPracticumactivitiesatanyofitsfacilities.TERMThisagreementwillcommence<startdate>and<shallcontinuethereafteruntilterminated>.ThepartiesshallreviewthisAgreementfromtimetotimeandreviseifnecessarybymutualagreement.TERMINATIONANDAMENDMENTEitherpartymayendtheagreementatanytimebygivinga90daywrittennoticetotheaddressshownontheAgreement.Thisagreementshallnotbeamendedunlesssuchamendmentisinwritingsignedbythetwo(2)parties.SUSPENSIONORREMOVAL(a) TheAgencyreservestherighttosuspend,temporarilypendinginvestigation,orterminatea

PracticumincircumstanceswheretheAgencydeterminesthePracticumStudenthas,ortherearereasonablegroundstobelievethatthePracticumStudenthas:

(i) failedtocomplywiththelegislation,rules,regulationsandpoliciesoftheagency(ii) failedtomeetlicensingrequirementse.g.,firstaid(annually),criminalrecordcheck

(everyfiveyearsorasrequired),asoutlinedinadmissionnotes(iii) endangeredthementalorphysicalhealthorsafetyofanyperson;or(iv) otherwiseinterferedwithorcompromisedtheoperationsoftheAgencyand/orthe

bestinterestsofthepeopleservedbytheAgency;

(b) TheAgencywillworkinpartnershipwiththeUniversitytoinvestigatethoseincidentswhichresultinsuspensionorremoval.TheAgencyandtheUniversitywillmakegoodfaitheffortstoresolveanyconcerns,butthedecisiontoterminatePracticumwillultimatelybethatoftheAgency.

PRIVACYANDCONFIDENTIALITY(a) TheUniversityacknowledgesthatwhileparticipatinginPracticum,Universitystaffand

PracticumStudentswillhaveaccesstoConfidentialInformationandthatsuchinformationissubjecttoobligationsofprivacyandconfidentialityincludingtheprovisionsofFOIPPA.

(b) TheUniversityacknowledgesandagreesthatallConfidentialInformationisdeemedtobe

thepropertyoftheAgencyandthisAgreementdoesnotgranttheUniversitystaffand/orPracticumStudentsanyauthoritytouse,disclose,collectorretainConfidentialInformationexcepttotheextentstrictlyrequiredforparticipationinthePracticum.Withoutlimitingtheforegoing,innocasewillPracticumStudentsorUniversityStaffbepermittedtoretainorremoverecordsinthecustodyoftheAgencywithouttheexpresswrittenconsentofAgency

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staff.(c) TheUniversityagrees:

(i) toimmediatelyreporttoAgencystaffanybreachesorpotentialbreachesofanyAgency

policyrespectingprivacyorconfidentialityandprovideassistanceandcooperationwithanyinvestigationconductedbytheAgencyintosuchbreach;and

(ii) uponrequest,toimmediatelyreturnanyAgencyrecordsorConfidentialInformationin

thepossessionoftheUniversityandexerciseduediligencetofacilitatethereturnofanyConfidentialInformationinthepossessionoftheUniversitystafforPracticumStudents.

(d) TheUniversityacknowledgesthatthisAgreementrequirestheUniversitytodisclose

personalinformationofPracticumStudentsandcontactinformationofUniversitystafftotheAgency.TheUniversityshallobtainallnecessaryconsentsfromPracticumStudentsandUniversitystafftopermitsuchdisclosures.

(e) TheAgencywillprotectthepersonalinformationofPracticumStudentsandUniversitystaffthatisinthecustodyandcontroloftheAgencyinaccordancewithFOIPPA.

AGENCYTheAgencywillmakeavailabletothestudentandtheUniversitytheAgency’srulesandallapplicablesafetyregulations.UNIVERSITYTheUniversitywillensurethestudentsareawarethattheyareobligedtocomplywiththeAgency’srulesandallapplicablesafetyregulations,aswellasperformwithoutpaymentthosedutiesassignedbytheAgencyinconsultationwiththeUniversity’srepresentatives.SUPERVISIONThestudentwillbesupervisedbyanapprovedAgencyMentor/FieldEducationInstructor,andwillreporttotheirassignedVIUPracticumInstructorresponsibleforthestudent’spracticumcourseevaluation.Theagencyistheprimarysupervisorofthestudentwhileonsiteatpracticum.TheAgencyagreesthatitwillnotrequirethestudenttoperformanytaskunlesssuchtaskmightreasonablybeexpectedtobewithinthescopeofthestudent’strainingandabilities.SITESAFETYORIENTATIONTheAgencywillprovidetothestudent,siteandworkspecificsafetytrainingandwillnotpermitthestudenttoperformanyduties,unlessthestudenthasallsafetyequipmentrequiredforthetaskstobeperformedbythestudent.ACCESSTheAgencyagreestoallowtheUniversity’srepresentativestohaveaccessduringnormaloperatinghours.STUDENTPRACTICUMEVALUATIONSTheAgencyshallattherequestoftheUniversityevaluatethestudentintheperformanceofhis/herdutiesandreportthatevaluationontheformprovidedbytheUniversity.WORKERS'COMPENSATIONACTINJURYCOVERAGEAstudentinapracticumplacementatastandardworksitewithinBritishColumbiaiscoveredbytheWorkSafeBCandisconsideredtobeworkersoftheGovernmentoftheProvinceofBritishColumbiaforWorkers'Compensationpurposesonly.Thisdoesnotapplytowork‐basedpracticums

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wherestudentswillnormallybecoveredbytheemployer.StudentsinplacementsoutsidetheprovinceofBritishColumbiaarenotcoveredbyWorkSafeBC,however,VIUhascoverageagainstliabilityandlossundertheUniversity,College,andInstitutesprotectionplan(UCIPP).NOTICEOFINJURYTheAgencywill,ifthestudentisinjured,immediatelyreporttheoccurrenceofinjurytotheUniversitybycontactingtheHealthandSafetyServicesDepartmentat250‐740‐6283.TheinjurywillalsobereportedtothePracticumSupervisorandtheVIUInstructor.INDEMNITYTheUniversityshallindemnifyandsaveharmlesstheAgencyfromandagainstallclaims,demands,losses,damages,judgments,costs,liability,expenses(includingreasonablelegalfeesandexpenses),actionsandotherproceedingsmade,incurred,sustained,brought,prosecutedorthreatenedtobebroughtorprosecutedthatarebasedupon,occasionedbyorarisingoutofanyactoromission,error,deedorothermatteronthepartoftheUniversity,Universityemployees,orstudentsarisingoutofthisAgreement,exceptingalwaysliabilityarisingfromtheindependentnegligenceoftheAgency,AgencyemployeesoranyoneforwhomtheAgencyisresponsibleatlaw.TheAgencyshallindemnifyandsaveharmlesstheUniversityfromandagainstallclaims,demands,losses,damages,judgments,costs,liability,expenses(includingreasonablelegalfeesandexpenses),actionsandotherproceedingsmade,incurred,sustained,brought,prosecutedorthreatenedtobebroughtorprosecutedthatarebasedupon,occasionedbyorarisingoutofanyactoromission,error,deedorothermatteronthepartoftheAgency,AgencyemployeesoranyoneforwhomtheAgencyisresponsibleatlawforarisingoutofthisAgreement,exceptingalwaysliabilityarisingfromtheindependentnegligenceoftheUniversity,UniversityStaff,orStudents.INSURANCETheUniversityagreestomaintainliabilitycoverageofnolessthan$5,000,000.00(Cdn)tocoverclaimsbroughtagainsttheUniversity,UniversityemployeesorstudentswhoareinvolvedinthePracticumforinjurytoordeathofapersonordamagetoorlossofpropertycausedbyanynegligentactoromissionoftheUniversity,Universityemployees,Students,whileinattendanceattheAgencyworksite.TheAgencyagreestomaintaincomprehensivethirdpartyliabilityinsuranceofnolessthan$2,000,000(Cdn)peroccurrence,andmaintainmalpracticeand/orprofessionalliabilityinsuranceofnolessthan$2,000,000(Cdn)peroccurrencecoveringclaimsbroughtagainsttheAgency,AgencyemployeesoranyoneforwhomtheAgencyisresponsibleatlawwhoareinvolvedinthePracticumforinjurytoordeathofapersonordamagetoorlossofpropertycausedbyanynegligentactoromissionoftheAgency,AgencyemployeesoranyoneforwhomtheAgencyisresponsibleatlaw.CONFIDENTIALITYThePartiesagreetomaintaininthestrictestconfidence,informationthatcomestotheirknowledgeduringthepracticumexperience.FREEDOMOFINFORMATIONANDPROTECTIONOFPRIVACYACT(BRITISHCOLUMBIA)(FOIPPA)Allrecordsandpersonalinformation(asdefinedintheAct)received,collected,created,used,disclosed,anddisposedofbytheUniversityasaresultofthisagreementaresubjecttotheprovisionsofthisAct.

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APPENDIX V – SAMPLE STUDENT EVALUATION FORM

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S O C I A L S E R V I C E S S T U D E N T E V A L U A T I O N

PRACTICUM MENTOR’S EVALUATION

Practicum Student:

Placement:

Mentor:

Dates: From: To: Please provide a brief description of what your practicum entailed, using your learning goals as a framework from which to comment. (This portion of the form is to be completed by the student):

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INITIATIVE SHOWN IN WORKING TOWARDS ATTAINMENT OF STUDENT’S GOALS AND OBJECTIVES (LEARNING PLAN)

needs work

satis-factory

well done

NA

The student demonstrates initiative and leadership in identifying and meeting their learning goals.

The student uses supervision appropriately by seeking and accepting professional guidance, when needed.

Comments:

ETHICAL PRACTICE needs work

satis-factory

well done

NA

The student is able to establish clear professional boundaries between themselves and their clients and colleagues.

The student relates to clients, staff and the public in a respectful and non-judgmental manner.

The student understands the importance of confidentiality and uses discretion in handling sensitive information.

Comments:

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RESPONSIBILITY AND ACCOUNTABILITY needs work

satis-factory

well done

NA

The student attends their practicum punctually and regularly, keeping to her/his committed schedule.

The student informs the staff when they are unable to attend practicum due to illness or unforeseen circumstances.

The student demonstrates sound judgment and common sense.

The student understands her/his own limitations and adapts appropriately.

The student follows agency policies and procedures.

The student effectively carries out their learning plan that has been collaboratively developed with the mentor

Comments:

COMMUNICATION needs work

satis-factory

well done

NA

The student is able to develop relationships and establish rapport with clients and staff.

The student is clear in their verbal communication and uses basic communication skills (e.g., empathy, questioning, attending, reflecting).

The student is clear in their written communication.

The student understands the importance of accurate and complete documentation.

Comments:

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TEAM BUILDING needs work

satis-factory

well done

NA

The student establishes positive and appropriate relationships with:

clients

team members

other staff

The student demonstrates a professional attitude with colleagues using tact, discretion, and flexibility.

The student functions effectively as a team member and listens openly to others’ ideas.

Comments:

PROBLEM SOLVING SKILLS needs work

satis-factory

well done

NA

The student contributes ideas and solutions

The student is able to assess a situation or client need and identify a plan of action to meet/resolve the situation or need.

The student uses feedback in a constructive manner.

Comments:

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AGENCY FAMILIARITY needs work

satis-factory

well done

NA

THE STUDENT HAS AN UNDERSTANDING OF

THEIR PRACTICUM AGENCY, INCLUDING ITS

POLICIES AND PROGRAMS.

Comments:

2. What do you consider to be the major strengths of this student?

3. Any suggested areas for growth or further improvement? (i.e. Are there suggestions you could make to this student that would help them become more job-ready?)

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Mentor Signature:

Date:

Student Signature:

Date:

Thank you very much for mentoring this student and for completing this evaluation.

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Practicum Placement SSER Student Handbook Page 42 of 46

APPENDIX VII – SSER PRACTICUM REQUEST FORM

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Social Services Diploma

Practicum Placement Request Form

Student Name: __________________________ Student Number: __________________ Telephone: (home) ___________ (cell) ___________ (other) _________________ E-mail address: ________________________________________ (checked regularly)

BEST way to contact you ________________________________________________ Please indicate if you prefer email or phone (which number and what times)

1. Please rank your first and second area of general interest for a social work field placement from the list below by typing 1 or 2 in the corresponding box:

☐Older adults ☐Mental health ☐Community Advocacy ☐Disabilities ☐Addictions ☐Justice/corrections ☐Women-serving orgs. ☐Family services ☐Aboriginal Services ☐Other (describe)

☐Children & Youth – General ☐Child Welfare Specialization (4th year only)

2. List specific agencies and/or programs of interest for field placement and also those you have already contacted (provide web link, email and/or contact phone number):

3. Desired geographical location of field placement and describe ability/limitations to travel to alternate location for placement:

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4. Start date and exceptions to full time availability for your block placement (include specific days/times that you are not available):

5. Summarize below previous social work related experience (paid or volunteer), including agency name, job title, length of employment, primary duties and population served: (Please also submit resume separately).

6. Additional information relevant to your Field Education Placement:

Please attach a copy of your resume as it will be helpful in assessing your experience and strengths as you go into practicum.

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APPENDIX VII – WEBSITE REFERENCES

Organizations, Ethics, Standards

BC College of Social Workers http://www.bccollegeofsocialworkers.ca/ Accessed January 4, 2016

BC Association of Social Workers (BCASW) http://www.bcasw.org/ Accessed January 4, 2016

Canadian Association of Social Workers (CASW) http://www.casw-acts.ca/

Accessed January 4, 2016

Code of Ethics/Standards of Practice from BC College of Social Workers http://www.bccollegeofsocialworkers.ca/public-area/standards-practice.htm

Accessed April 17, 2012 British Columbia Laws

Social Workers Act [SBC 2008] CHAPTER 31 http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/00_08031_01

Accessed January 4, 2016 Copyright (c) Queen's Printer, Victoria, British Columbia, Canada

Freedom of Information and Protection of Privacy Act [RSBC 1996] CHAPTER 165 http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/96165_00

Accessed January 4, 2016 Copyright (c) Queen's Printer, Victoria, British Columbia, Canada

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APPENDIX VIII POLICIES & INFORMATION ON SAFETY – DRIVING CLIENTS

Field placement experience is an important and integral part of student learning. The Social Work Department recognizes that the work that we do can place us at some risk to our safety. Every effort has been made to identify potential sources of risk and to provide you with clear direction on the policies and procedures that are in place to minimize the risks to you.

STUDENTS DRIVING CLIENTS:

VIU students must adhere to both the field placement agency and VIU policies with respect to the use of vehicles during practicum placement.

VIU students are not permitted to use their own vehicles to transport clients under any circumstance.

In some situations students may be eligible to drive an agency vehicle during the course of their field placement duties. In this instance the vehicle driven must have insurance coverage through the agency for transporting agency services users and/or staff, AND VIU students must be explicitly covered by this insurance policy. In such cases, the affiliation agreement between VIU and the organization must be amended to include the agency insurance policy information specific to student coverage to drive while on practicum.

Students must consult with the Practicum Coordinator and agency for any additional clarification PRIOR to beginning the student practicum and may not transport others while engaged in placement related activities until the necessary liability coverage and documentation is in place.

If the agency service user is a minor, then parental/guardian written consent must also be obtained.

The student must inform his or her Field Instructor/mentor each and every time when a client will be in their vehicle, identify the route that will be taken and the length of time to the destination.

Should there be an accident or incident while driving a client, the student must immediately

make a report to: i. The Field Instructor from your practicum site ii. The SSER instructor iii. At this point the Faculty Filed Liaison will inform VIU’s, Health and Safety

Services, as well as the Associate Dean of the Faculty of Health & Human Services. The student will not drive clients until further notice.

Hhsall\hsprac\SSER|SSER Practicum Student Guide revised Jan 11,2016 draft.docx