Social Responsibility Project

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SOCIAL RESPONSIBILITY PROJECT Submitted in partial fulfillment of the requirements for the award of the  Degree of Bachelor of Business Administration (Hono rs) Of Christ University By Pranjal Agrawal (1411936) Under the guidance of Prof. Sunita Kumar Department of Management Studies CHRIST UNIVERSITY BENGALURU 2015

Transcript of Social Responsibility Project

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SOCIAL RESPONSIBILITY PROJECT

Submitted in partial fulfillment of the requirements for the award of the

 Degree of Bachelor of Business Administration (Honors)

Of Christ University

By

Pranjal Agrawal (1411936)

Under the guidance of 

Prof. Sunita Kumar

Department of Management Studies

CHRIST UNIVERSITY

BENGALURU

2015

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CERTIFICATE

This is to certify that this report titled “Social Responsibility Project”, submitted to Christ

University in partial fulfillment of the requirement for the award of the Degree of Bachelor of

Business Administration (Honors), is a record of the original work carried out by, Pranjal

Agarwal (1411936) under my guidance and supervision.

Prof. Sunita Kumar

Date: 18th

September 2015

Place: Bengaluru

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DECLARATION

I, Pranjal Agrawal (1411936) hereby declare that the project report, titled “SOCIAL

RESPONSIBILITY PROJECT” submitted to Christ University, in partial fulfilment of the

requirements for the award of the Degree of Bachelor of Business Administration (Honors) is

a record of original and independent work done by us during 2015 under the supervision and

guidance of Prof. Sunita Kumar, Department of Management Studies and it has not formed

the basis for the award of any Degree/ Diploma/ Associate ship/ Fellowship or other similar

title of recognition to any candidate of any University.

Pranjal Agrawal (1411936)

Date: 18th

September 2015

Place: Bengaluru

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ACKNOWLEDGEMENT

We would like to thank Dr. Fr. Thomas C Mathew, Vice Chancellor, Dr. Jain Mathew, HOD

and Dr. Jyothi Kumar, coordinator BBA (Honors) and BBA F&IB for their support.

We would like to express our profound gratitude to all those who have been instrumental in

the preparation of this project report. We wish to place on records, our deep gratitude to our

 project guide, Prof. Sunita Kumar, a highly esteemed and distinguished guide, for her expert

advice and help.

Lastly, we would like to thank the all mighty for the successful completion of the project.

Pranjal Agrawal (1411936)

Date: 18th

September 2015

Place: Bengaluru.

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CHAPTER I

INTRODUCTION

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INTRODUCTION

1.1 INTRODUCTION TO THE SOCIAL RESPONSIBILITY PROJECT

Social Responsibility is an ethical behavior or theory that an entity, be it any individual or an

organization or even a government, has an obligation to act to benefit society at large. To be

Socially Responsible means that people and organizations must behave ethically and with

sensitivity towards social, cultural, economic and environmental issues. Striving for social

responsibility helps individuals have a positive impact on development, business and society.

The concept of Social Responsibility “adds the moral imperative of doing something to

improve society” (Robbins-Coulter, 2005). This project is given to us by Christ University to

help us in developing this kind of a conscience towards the society.

1.2 TYPES OF SOCIAL RESPONSIBILITY

1.2.1 SOCIAL RESPONSIBILITY

Student social responsibility or SSR is the responsibility of every student for his/her actions.

It is morally binding on everyone to act in such a way that the people immediately around

them are not adversely affected. It is a commitment everyone has towards the society. SSR is

 based on an individual’s ethics. Instead of giving importance only to those areas where one

has material interests, the individual supports issues for philanthropic reasons. It forms the

 base for CSR or Corporate Social Responsibility because if everyone in a business

organization does his/her bit the bigger things automatically fall into place.

ISR may be slightly impractical, especially in the modern competitive world, where everyone

works for self-interest, but it will succeed if we take decisions based on what will benefit a

large number of people and respect everyone’s fundamental rights. As individuals we can

make our small contributions to society by donating money to trustworthy NGO’s, saving our

resources by reducing our consumption, E.g. by switching off lights or computers when not

in use.

In the present world, student social responsibility is being seen as a must thing and many

colleges and universities are developing innovative programs and workshops underlining

social and environmental issues which become a stage for social responsibility.

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How Individual Social Responsibility can achieve Corporate Social Responsibility?

Individual Social Responsibility may appear to be a new concept in relation to Corporate

Social Responsibility, but it is a concept as old as The Golden Rule — “Do unto others asyou would have them do unto you”. ISR is at the roots of CSR, because a corporate

comprises of individuals and hence determines the social responsibility culture it creates.

This is the intermingled relationship between CSR and ISR. Individuals are becoming more

socially responsible and, in response to this Corporations and Companies need to become

more socially responsible to meet consumer demand.

The International Organization for Standardization (ISO) states: “In the wake of increasing

globalization, we have become increasingly conscious not only of what we buy, but also how

the goods and services we buy have been produced. Environmentally harmful production,

child labor, dangerous working environments and other inhumane conditions are examples of

issues being brought into the open. All companies and organizations aiming at long-term

 profitability and credibility are starting to realize that they must act in accordance with norms

of right and wrong.”

When people make purchasing decisions based on Individual social responsibility, it paves

the way for systemic change by rewarding corporate social responsibility. Because of the

 power of individual social responsibility, many companies are now striving to demonstratetheir CSR by operating in ways that have a positive impact on society. Companies can do this

 by utilizing environmentally-friendly practices, implementing fair and equitable labor

standards globally and sponsoring programs for charitable giving. Often, corporate social

responsibility is a direct result of customers exerting their personal social responsibility by

using their purchasing power in a way that promotes socially responsible practices.Therefore

we see that if ISR becomes a way of life, then CSR may become an automatic end result.

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1.2.4 SERVICE LEARNING

Service learning is a method of teaching that combines formal instruction with a related

service in the community. It advocates the claim that learning is enhanced through direct

application in appropriate social contexts of principles and practices taught through formal

instruction concurrent with guided reflection of the students experiences. Service learning is

frequently implemented as youth service. As a teaching method, service learning is best

categorized as a form of experimental education. Specially, service learning integrates

meaningful community service with instruction and reflection to enrich his learning

experience, teach civic responsibility, encourage lifelong civic engagement and strengthen

communities for the common good.

1.3 SOCIAL RESPONSIBILITY AND US

When we think of our roles and responsibilities, we often think and work towards the bigger

and larger roles as the head of a business, as the CEO of a company, as a community leader,

or a religious leader, or the head of a professional body, or even our role as a leading

 professional in a particular field. We rarely think of the small roles and how we can excel in

these: of being a good family member, a good friend, a great neighbor, a good member of a

housing society, or just a good ethical citizen.

 No one seems bothered about these roles any more, it is not considered admirable to be anyof these, no one will look up to you for fulfilling these roles in fact most people are either

forgetting or giving up these roles entirely. But these are the roles that are the most important

ones to fulfill as it is upon these roles that the bedrock of our society rests.

Each one of us, in the various spheres that we are in, must start some activity that benefits

others. The actions that are taken through such steps may appear trivial or small, but are

actually of great importance to the vast majority of people. Everyone needs something around

which their own actions and deeds can evolve; hence it is important that each one of us gets

started today.

Below are a few ways in which people in different spheres of life can help and prove to be

socially responsible.

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Schools & Colleges

• Encouraging and developing social responsibility programs among the students.

• Offering space for training/ classes/ sports, etc.

• Adopting a local garden.

• Encourage volunteering amongst students and faculty for local causes.

Housing Societies

• Suggesting solutions for local problems to government and media.

• Maintaining nearby public spaces, including footpaths.

• Helping to maintain a cleaner and greener neighborhood.

Shops (e.g.: Chemists)

• Awareness posters of symptoms of different diseases.

• Not selling or providing expired medicines to the customers.

• Offering discounted medicines for poor patients.

• Disposal of paper, plastic wastes properly.

Private Hospitals

• Creating a Patients' Information Centre & Library.

• Encouraging citizens to help accident victims by taking care of legal aspects of

accidents/ emergency cases.

• Displaying a "Patients and Doctors Bill of Rights and Responsibilities" in the hospital

 premises.

• Proper segregation and disposal of medical wastes.

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Movie Theatre/ Multiplex/ Malls

• Screening of NGO films.

• Screening special shows for underprivileged groups.

• Adopting a nearby garden/ open space and maintaining it.

• Providing handicap entrances and hospitality for them.

Petrol Pumps

• Checking and offering tips to vehicle users.

• Ensuring that Pollution under Control certificates are valid.

• Promoting accident awareness and pedestrian safety.

Hotels and Restaurants

• Donating excess food responsibly to NGOs/ citizens.

• Composting of organic waste.

Media (TV, print, radio)

• Show-casing profiles and achievements of NGOs/ citizens.

• Spreading social service messages along with advertisements.

• Dedicating a slot for social and developmental issues, and for citizens' dialogue/

feedback.

Often, our reactions to disappointing incidents in our lives result in negative or angrythoughts about the situation and our helplessness. The recent Delhi gang rape incident is such

an example, where the angry reactions kept people charged and fired for some time, and also

achieved some quick initial results during this period. But constructive and developing

thoughts and actions are more sustaining, as these are like building blocks, upon which much

more can be built.

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Every person needs a starting point; hence once we start doing such an activity that benefits

society, this enables other peoples' thoughts, ideas and actions to crystallize and build around

that. So even if we are only one shop that does not use plastic or one office that recycles all

its dry waste, this can help to start off a series of similar actions and initiatives around us.

1.4 OBJECTIVES OF SOCIAL RESPONSIBILITY

Some of the main objectives of the Social Responsibility Project are as follows:-

•To help us, as students realize the effects of our decisions and actions to the immediate

world.

•To train professionals-to-be students to work without neglecting social, environmental or

ethical factors.

•To strengthen existing networks, to share experiences and create new ones.

• To try to be part of solutions, instead of acting individually in diagnosing and criticizing

reality without proposing anything to try to improve it.

•To help students demonstrate an informed understanding of social responsibility relevant to

managing an organization domestically and internationally.

• To help students apply critical, analytical and higher-order thinking skills when responding

to ethical dilemmas.

•To help students demonstrate the ability to apply an informed understanding of social

responsibility to individual, organizational, and social issues.

• To help students effectively communicate understanding and application of legal and ethical

concepts in a variety of formats.

•To help students develop skills that enables them to use knowledge to bring about something

new.

•To prepare students to become competent and effective professionals, to develop social work

knowledge, and to provide leadership in the development of service delivery systems.

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•To provide students with content about social, political, and global contexts of social work

 practice the changing nature of those contexts, the behavior found in systems, and the

dynamics of change.

•To prepare social workers to engage in prevention activities that promotes wellbeing.

•To add a new and wider dimension in helping the community and bring real positive change

throughout the world.

•To understand our social obligations and fulfill them through aiming for sustainable

development and improvement in our societies.

•To understand and have respect for diversity.

•To make ISR, CSR and every form of Social Responsibility a natural part of a student’s

 philosophy and actions throughout their lives.

•Equal consideration accorded to environmental, social and economic issues when pursuing

efforts aimed at achieving individual development and living standards.

•To bring about correlation between development and environment for the purpose of

 protecting ecosystems and management of natural resources which are considered as basic

and fundamental requirements for the fulfillment of the needs of human beings.

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CHAPTER II

INTRODUCTION TO NGO

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INTRODUCTION TO NGO

2.1 NGO (NON-GOVERNMENTAL ORGANIZATION)

In the midst of cut throat competition, the desire to excel and gain in terms of money, name

and fame, there is one section of the society that function not for profits but for benefiting the

less privileged and solving social problems. Such an entity or organization is known as an

 NGO. A Non-Governmental Organization (NGO) is a nonprofit or voluntary organization

that may be affiliated with the government or a private sector firm and takes up social causes

which are plaguing the society we live in.

Over the years, the role of such nonprofit organizations has grown tremendously creating

awareness about these problems led by like-minded persons on a local, national or

international level, an NGO works towards reducing and slowly removing social problems

through well-defined and sustained humanitarian efforts. Some of the common issues that

 NGO’s deal with include woman empowerment, gender issues, female child feticide,

 pollution, education, urban development, health, concerns of the less privileged, human

rights etc.

Individuals interested in associating themselves with social causes and helping out in their

own special way can volunteer with an NGO. Moreover, those who are looking to build a

career in this field can gain education and training in the field of social work and communitywelfare. Anyone can join an NGO as a Volunteer, teacher, executive, mentor or manager etc.

some of the well-known international NGO’s with branches all over the world include Bread

for the World, World Wildlife Fund, Greenpeace, Make a Wish, Teach for India etc.

2.2 ABOUT SCEAD FOUNDATION

SCEAD stands for Space for Children in Education Art and Development. SCEAD

foundation has been set up for helping underprivileged children, women and disabled persons

since 1998. The foundation was started by Siju Thomas Daniel. The foundation strives to

spread knowledge and education in rural India, empower the visually impaired, disabled and

underprivileged people and creating an inclusive society which provides equal opportunities

to them. SCEAD is involved in various activities across Karnataka for the betterment of the

underprivileged.

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2.3 SCEAD FOUNDATION'S MAIN GOALS

1. Create the proper environment for education and growth of underprivileged children by

adopting of schools. Providing basic facilities. Organizing music, sports, dancing workshops.Educating children on the subject of social issues. Helping with adoption of orphans.

2. Solve the issue of child labor issue and other world’s problem by helping street kids get

 back to school and have proper education.

3. Develop and support rural farmers by establishing seed banks. Improving socio-economic

conditions for goat raising in rural India. Construction of potable water cisterns.

4. Engage in a range of activities for HIV children, mentally and physically disabled people.

2.4 VARIOUS PROGRAMS AT SCEAD FOUNDATION

2.4.1 SPONSOR CHILD EDUCATION

This is a program where individuals can support an underprivileged child. This could help in

securing a bright future for the child by providing all the basic educational facilities.

Contribution for a child: Total cost per/month Rs. 1350 / 21 Euro / 28 Dollarswhich

includes:

 Notebooks, Geometry Box, Writing Materials

Uniform

School bags

Games/sports items

Medical Expenses

School infrastructure

Library

Computer Lab

Cycle

Travel Expense

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2.4.2 SUPPORT AN ORPHAN

SCEAD Foundation has adopted St. Gasper's Children House, which is home to many

orphans. In order to educate and provide for these orphans, the home is in need of funds.

Adopting an orphan will go a long way in helping them and improving their lives by giving

them the gift of education.

2.4.3 VOLUNTEER

In order to understand the problems of the underprivileged, and to contribute to their

development this volunteer program has been established. SCEAD Foundation has lots of

opportunities for national and international volunteers.

2.5 ABOUT ST. GASPAR CHARITABLE & EDUCATIONAL TRUST

St. Gaspar Charitable & EducationalTrust was established in the year 2003 on April 23 by

Ms. Stephany BridgitTauro. She had a dream to serve her whole life for the poor people and

the old people. When she met Mother Teresa in Bombay, she was fully impressed by her

social work that she wanted to walk in the footsteps of Mother Teresa. So she planned to start

an orphanage but being a spinster it was very difficult for her to start the orphanage. At that

time Rev.Fr. JovitaD'souza helped, motivated and made her to open an orphanage. The

orphanage is run alone by her with the help of some funds from few donors. The main aim of

the trust is to provide education for all the children and take care of the orphans by providing

them food, shelter, education etc.

The trust is located in Dodanagamangala village, near Electronic City in Bangalore.

2.6 VARIOUS PROJECTS OF ST. GASPAR CHARITABLE & EDUCATIONAL

TRUST

2.6.1 ST. GASPAR HOME FOR THE AGEDThe main aim of the project is to provide shelter for the old people. In this generation people

find it difficult to take care of their own parents and grandparents and some of them are left

alone in the streets. So, the main objective is to provide shelter, food, health, etc. to the old

 people and take care of them. If someone finds it difficult to take care of their elders, they can

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send them to the trust and they will take care of them and if someone finds any old people

who needs a place to stay, they can refer to them.

2.6.2ST. GASPAR ORPHANAGE

Orphan is not the right word to be used, the best word is "Angels" or “Special Children”. At

St. Gaspar Trust the children who are left out or thrown out of the society are well taken care

of. They believe that all are equal and the kids are so special that they provide them shelter,

food, education and take care of their medical and all other expenses. Everyone lives like a

family there.

2.6.3 ST. GASPAR SHELTER HOME FOR WOMEN

The founder being a women knows the difficulty of a women on how to survive in this world,

so she took an initiative to provide shelter and jobs for the women. They believe that men and

women must be treated equally in the society so they are provided with food, shelter, job, etc.

for women who don't have a place to stay and especially for women who are thrown out of

their houses by their husbands and they need a place to stay. Women are provided with

counselling and are encouraged to be strong to face the society and help them to be a good

citizen.

2.6.4 ST. GASPAR SCHOOL

Education is very important for every children's future. So there is a school for the kids and

also for the surrounding village area so that the best education can be provided for all the

kids. If a parent’s financial background is really poor and they need education for their

children, then they are provided with free education or with a lower price. At present in the

nearby village area they are providing education for all the kids at a minimal fee. They do

have hostel facilities for the children's.

2.6.5ST. GASPAR DAY CARE CENTRE

Day care center was recommended by the parents in the surrounding. The trust is located at a

village and all the parents go to work from morning till the evening or late night. As most of

the parents work as coolie, garments job, vegetable vendors, etc. So they take care of their

children on their behalf and try to teach th

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CHAPTER IIIREPORT OF DAILY

ACTIVITIES

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REPORT OF DAILY ACTIVITIES

Day 1: On the first day, the NGO in charge asked us to go to the orphanage. We were asked

to go to the St. Gaspar Orphanage. Upon arriving at the orphanage, we met the administrator

of the orphanage, Mr. Nelson. The administrator was telling about the orphanage, its

working, problems, the children, etc. Then he showed us the orphanage. We went to both

 boys and the girls’ orphanage. We had lunch with the children. We even brought some snacks

for the children.

After that we went to the school. We met the headmaster over there. Then we were allotted

the 7th standard. We went to the class. We talked to the children for some time. Then we were

talking to the children for some time. We conducted a few games relating to English and GK.

Day 2: On the second day, we went to the same school and orphanage. On that day we were

allotted the 8thstandard. We talked to the students. We taught them some computer skills like

PPT, Excel, Word, etc.

On the same, the administrator also took us to the nearby slum that was located near the

village. There we met some children and parents. We talked to them for some time.

Day 3: On the third day, we again went to the same place. On that day we were allotted the

6th, 9th and the 10thstandards. We conducted various activities, talked about a certain skills.

We talked about the importance of computers and English.

On that day we sponsored the lunch for the children. We even met some parents whose

children were in the orphanage.

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CHAPTER IV

LEARNING OUTCOME

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LEARNING OUTCOME

4.1 PERSONAL EXPERIENCE

Pranjal Agrawal (1411936)

I have had the delight of working with an excellent NGO named SCEAD (Space for Children

in Education, Art and Development). This is a wonderful group of people headed by Mr. Siju

Daniel whose mission is to promote collective action in protecting the rights of the children.

SCEAD also propagates the need for eradicating child labor and upliftment of orphans, street

children, and poor children.

To make the most of our Social Responsibility Project, the work was planned and divided

accordingly.

The most challenging part was of course managing the kids. It was a task to go around the

home and gather the kids. Then they were to be held in a room by one volunteer, while theother went around looking for some more. While some of them were very enthusiastic to

learn, others considered themselves just too cool to stay put. One very typical scene would be

that two kids would start fighting and while I made efforts to stop them, others would become

spectators. But When I would manage to get the two kids to negotiate, I would look up only

to find the room empty.

Childhood is incomplete without those stupid fights. And when you have a space to share

with your peers as well as seniors, tables are bound to be in pieces. I was once suggested by a

kid to stay over to experience ‘real’ politics.

Then there were some moments where I became a student. I was given a lecture on Hindu-

Muslim unity and how politicians are disrupting it. In fact, politics was their favorite topic.

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But of course, the best part about the whole experience was the love and respect that they

would express. They would always be so excited to see us coming. They would always force

us to eat with them. After completing our voluntership, we had been to the home once. And

the naughtiest of them all was the happiest to see us again. That paid us off.

Thank you all the professors and everyone being involved in giving us such an opportunity to

go out of the real traffic world and some time off with these kids. Truly. It was amazing.

My volunteering at SCEAD taught me many things like

Teaching is not an easy job; you need a lot of patience for it.

To see a person smile, and to know you contribute something for that smile, gives

ultimate joy and internal satisfaction.

Lastly, not everything is done to get returns; social work and charity has value.

4.2 OBSERVATIONS

1. The school has good infrastructure but a lot of things a still lacking. Many classrooms donot have fans.

2. The school has 13 teachers, all of whom are quite well trained.

3. The students speak good English.

4. The students are well mannered.

5. The school is planning to buy the land and improve its infrastructure.

6. The orphanage is well managed.

7. The orphanage also has many problems, the space is very limited for the children.

8. The trust is planning to shift the orphanage away from the school. This would reduce the

water and sanitation problems.

9. The school has no washroom facilities for male students.

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4.3 SUGGESTIONS

1. The school should start mid-day meals for students.

2. The school should provide students with proper toilets.

3. It should increase its association with organizations such as SCEAD, so that more

volunteers visit the school. By this the students would get more exposure and the trust might

get some funds to improvise their infrastructure.

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CHAPTER V

CONCLUSION

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CONCLUSION

This project was a very good learning experience for all of us. We understood the importance

of social responsibility as a whole towards establishing a happy planet. It is only through this

 project that we got an exposure of the people in the slums live.We got an opportunity to be

with the amazing children of St. Gaspar School and Orphanage. It was only through this

 project that we could actually interact with those kids and could share our experience with

them.

Let’s all do something good and spread it, so that people may imitate it. Let us help by

conducting classes and give people the education who can’t afford them. Create awareness

about such initiatives, so that it can flourish. Sponsor an underprivileged child so that he

could grow in his life. By this you are actually contributing for the development of the nation.

Finally we would like to thank Christ University and SCEAD Foundation for providing us

with this wonderful opportunity. We would also like to extend our thanks to St. Gaspar Trust.

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APPENDIX

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APPENDIX

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REFERENCES

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REFERENSES

http://www.sceadfoundation.org/

http://www.sceadfoundation.org/p/about-us.html

http://www.sceadfoundation.org/p/sponsor-child-education.html

http://www.sceadfoundation.org/p/support-orphan.html

http://www.sceadfoundation.org/p/volunteer.html

http://www.gasparorphanage.org/projects.html

http://www.gasparorphanage.org/about.html

http://www.gasparorphanage.org/index.html

https://en.wikipedia.org/wiki/Non-governmental_organization

https://en.wikipedia.org/wiki/Social_responsibility