Social networks and information sharing

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Social networks and information sharing Lada Adamic

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Social networks and information sharing. Lada Adamic. Outline. Individual contributors: Is narrow focus of benefit? Should they draw on knowledge in other disciplines? What motivates individuals to volunteer information? How does money and competition affect that motivation? The network: - PowerPoint PPT Presentation

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Page 1: Social networks  and information sharing

Social networks and information sharing

Lada Adamic

Page 2: Social networks  and information sharing

Outline

• Individual contributors:• Is narrow focus of benefit?• Should they draw on knowledge in other disciplines?• What motivates individuals to volunteer information?• How does money and competition affect that motivation?

• The network:• What role do social networks play in information diffusion?• Are online networks truthful and representative of trust?

• The information:• How does information change as it diffuses?

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Focus and quality in knowledge contribution• study 4 knowledge contribution contexts

• scholarly publications (1900-2008)• patents (1976-2006)• Q&A forums (Yahoo! Answers, Baidu, Naver)• Wikipedia

• main finding:• focus trumps quantity in explaining quality of

contribution

Knowledge iN

Adamic, Wei, Yang, Nam, Clarkson, First Monday, 2010

Knows

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Focus and knowledge contributionPATENTS PAPERS

WIKIPEDIA CQA

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Impact of information diffusion across communities• study scholarly citation networks (JSTOR, patents)• does drawing from other areas (i.e. citing outside one’s

field) translate to having higher impact?• social sciences and humanities: no• natural sciences and patents: yes

Shi, Adamic, Tseng, PLoS One, 2009

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Motivation and quality in information sharing• Analyze 2.6 million questions, 4.6 million

answers + 26 interviews of top answerers• Users who contribute more often and less

intermittently contribute higher quality information

• Users prefer to answer unanswered questions and to correct incorrect answers

• What motivates individuals to contribute in online Q&A forums?• altruism• learning• competition (point system)

Knowledge iN

Nam, Ackerman, & Adamic, CHI’2009

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Monetary incentives and contribution• Crowdsourcing: 120 translation tasks

• all pay auction mechanism: participants contribute solutions, only 1 is selected to receive payment

• price treatment: high, low• shill treatment: enter in our own solution

as a user with or without prior success

• results• monetary incentives incentivize spam

(85% are machine translations)

• higher pay yields better contributions

• shills discourage other quality contributions

Liu, Yang, Adamic, Chen

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Social dynamics of information in virtual spaces (e.g. Second Life)

• Items diffusing through social network spread more rapidly but have limited range

• Early adopters are distinct from connectors

• Sellers who chat with customers enjoy more repeat business, but social interaction doesn’t scale

Bakshy, Karrer Adamic EC’09,Bakshy,Simmons,Huffaker,Teng, Adamic, Best Paper @ ICWSM’10

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Goal: • Understand basis of trust and friendship

• Understand causes of bias in online trust ratings

Data: • 600K CouchSurfing users, 3 million ratings

• Amazon & Epinions ratings

Findings: • When ratings are public, and when there is potential for reciprocity, ratings are overlypositive

Can online social networks be used as a proxy of trust and reputation?

I rate you. You rate me. Should we do so publicly? WOSN 2010

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Design choices

?

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Reciprocity in CouchSurfing

• Public friendship ratings are more highly correlated (rho = 0.73) than private trust ratings (rho = 0.39)

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Can trust be equated with friendship?

• Close friendship -> high trust

• High trust -> variable friendship

• Trust and friendship strengthen over time, but rate varies by individual

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Predicting trust (person to person “vouches”)

• Trust is localized/contextual• Trust is not the same as friendship• Global metrics do not perform as well as local ones

Variable Predictive accuracy:

Friendship degree 67.7%

Jaccard coefficient 55.8%

2-step vouch propagation 54.2%

PageRank 50.6%

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Even “truthful” ratings may be biased

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tracing information across the web

duration in days

leng

th o

f phr

ase

How do memes change as they diffuse length sentiment contentHow does their diffusion/evolution depend on the underlying network structure?

Simmons, Adar, Adamic

Simple Polya’s urn model of copying

ABCDEFGH

CDEF

DEF CDEF

BCDE

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For more information

• http://netsi.org Networks research group at the School of Information, University of Michigan

[email protected]• Students:

• Xiaolin Shi (PhD 2009, now postdoc at Stanford)• Chun-Yuen Teng (current PhD student)• Matthew Simmons (current PhD student)• Xiao Wei (MSI 2010)