Social Networking for Business May 2010. The three ‘O’s of user expectation.

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Social Networking for Business May 2010

Transcript of Social Networking for Business May 2010. The three ‘O’s of user expectation.

Page 1: Social Networking for Business May 2010. The three ‘O’s of user expectation.

Social Networking for Business

May 2010

Page 2: Social Networking for Business May 2010. The three ‘O’s of user expectation.

The three ‘O’s of user expectation

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OwnershipSocial media websites belong as much to the public as to their creators

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OwnershipSocial media websites belong as much to the public as to their creators

OmnipresenceMillions of people visit bbc.co.uk, but plenty online don’t; let’s publish where they are

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BBC Cycling the Americas

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BBC blog

~5,000 followers~200,000 views

~4,000 fans

~1,000,000 views

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OwnershipSocial media websites belong as much to the public as to their creators

OmnipresenceMillions of people visit bbc.co.uk, but plenty online don’t; let’s publish where they are

OpennessThe web was designed as a collaborative medium and we’ve no reason to keep the public out

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Page 13: Social Networking for Business May 2010. The three ‘O’s of user expectation.
Page 14: Social Networking for Business May 2010. The three ‘O’s of user expectation.

OwnershipSocial media websites belong as much to the public as to their creators

OmnipresenceMillions of people visit bbc.co.uk, but plenty online don’t; let’s publish where they are

OpennessThe web was designed as a collaborative medium and we’ve no reason to keep the public out