Social media trends

Sales Shopping experience

Group buying Social CRM

Customer care 

SOCIAL COMMERCE

Geolocalization Cuoponing Proximity 

MOBILE

Web Social network

Mobile 

APPS

ENTERTAINMENT

Gaming Playground

Branded widget Virtual world

SOCIAL SEARCH

User engagement Social SEO

Persuasive copywriting 

ONLINE & OFFLINE HYBRIDIZATION

QR Code Augmented reality

Immersive technology Ubiquitous web

MEDIA MAINSTREAM

Social TV, radio, press, billboard, phone Multitasking fruition

Real-time 

CO-CREATION

Customization Collaboration

Sharing UCG 

SOCIAL TRUST

Recommendation Ranking Rating

Q&A sites

SOCIAL REPUTATION

Monitoring Listening

Sentiment analysis Measurement & metrics

DIGITAL ADVERTISING

Engaging Contextual Behavioral

1:1 

CONTENT STRATEGY

Buzz Conversation Social WOM 

SOCIAL NETWORK SITES

Niche Vertical

Freemium  

SOCIAL ENTERPRISE

Social business Enterprise 2.0 

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