Social Media Simplified for Small Business
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Transcript of Social Media Simplified for Small Business
TURKEYS & TREES
Social MediaSimplified!
(c) 2009, Linda P. Taylor All Rights Reserved www.LindaPTaylor.com
Linda P. Taylor, RFC, CCPS
www.LindaPTaylor.comwww.TaylorMadeSecrets.com
Twitter: LindaPTaylor
ARE YOU WEARING A KLT?
• KLT for Business = Know, Like & Trust
– Built with frequent, positive, personal contact
• It’s not what you know!
– It’s customers knowing you reduce their pain
• All things equal, buyers use WOM from
their personal social network to decide
• Social Media => Perfect for KLT
(c) 2009, Linda P. Taylor All Rights Reserved www.LindaPTaylor.com
WHICH ONE DO YOU BUY?
Beginner = Website/Blog, LinkedIn or Plaxo
Mid Range = Beginner + Twitter + PodcastMid Range = Beginner + Twitter + Podcast
Power User/Agency = Blog linked toFacebook with Twitter and embedded,YouTube channel, Apple iTunes Podcasts,SEO programs, autoresponder, free eBooksfor squeeze page, analytics, AND a VA
(c) 2009, Linda P. Taylor All Rights Reserved www.LindaPTaylor.com
BUT WHAT WAS YOUR GOAL?
Carve a Turkey Cut Down a Tree
Know Your Clients => STEP Number ONE!
Who They Are (demographic)Where They are (geographic)
What They Want (psychographic)How do They decide to buy (psychographic) Where They get their Information (marketing)
Do they use Social Media (marketing)
(c) 2009, Linda P. Taylor All Rights Reserved www.LindaPTaylor.com
Carve a Turkey Cut Down a Tree
WHO IS YOUR CLIENT?
Who Uses Social Media?• Estimated up to 70% Female
• Highly Educated, Heavy Web Users
• More likely to be affluent & highly affluent (!)
Easy to Find Niches Best for YouEasy to Find Niches Best for You• Find target communities using SM
• Word of Mouth => KLT => Trust easy with SM
• Niches within niches within niches
• Minimal “costs” to create, most SM is free
• Riches in Niches!
(c) 2009, Linda P. Taylor, All Rights Reserved www.LindaPTaylor.com
SO WHAT IS SOCIAL MEDIA?
“Traditional” Media
– Many to one
– Print (not green)
– Television & Radio
– Advertising– Advertising
New Social Media– Many to Many, Communities
– “Word of Mouth” using Technology
– Niches within Niches
– Be the trusted “Advisor” to the niche
(c) 2009, Linda P. Taylor, All Rights Reserved www.LindaPTaylor.com
SOCIAL MEDIA CHAOS
(c) 2009, Linda P. Taylor, All Rights Reserved www.LindaPTaylor.com
You Need Just 4 Key Tools!
1. Walls Used by NicheFacebook Posterous LinkedIn
MySpace Plaxo NING (create)
2. Blogs for Niche
Wordpress Typepad eBloggerWordpress Typepad eBlogger
3. Messaging to Create TrafficTwitter Pownce Jaiku
4. Audiovisual to PersonalizeYouTube Podcasts
(c) 2009, Linda P. Taylor, All Rights Reserved www.LindaPTaylor.com
USE LIKE OTHER MEDIA!
1. Walls = Billboard & Brochure
2. Blogs = private “Publishing”
3. Twitter = “PR” & messaging3. Twitter = “PR” & messaging
4. Audiovisual = personal brand
• Research for niches & trends
• Start => FaceBook + LinkedIn
(c) 2009, Linda P. Taylor, All Rights Reserved www.LindaPTaylor.com
FACEBOOK.com
(c) 2009, Linda P. Taylor, All Rights Reserved www.LindaPTaylor.com
WHY FACEBOOK?
• 175 Million viewers and growing!
• Website without web “hosting” for FREE
• Creates Personal & Business profile(s)
• Create Events, Clubs, Groups, and JVs
• eMail autoresponder to invite “friends”• eMail autoresponder to invite “friends”
• Link to sites like Twitter and Blogs
• Embed YouTube, Podcasts, eBooks
• Affiliate marketing such as Amazon
• Use and Offer Applications
(c) 2009, Linda P. Taylor, All Rights Reserved www.LindaPTaylor.com
FACEBOOK DO’s & DON’Ts
• Turkey or Tree = set goals FIRST
• Learn to use it before posting! Avoid “gaffes”.
• YouTube Tutorials
• Recommend hire VA to set-up• Recommend hire VA to set-upand operate!!!
• Free eBook for beginners:
(c) 2009, Linda P. Taylor, All Rights Reserved www.LindaPTaylor.com
• Easier than FaceBook
(c) 2009, Linda P. Taylor, All Rights Reserved www.LindaPTaylor.com
• Easier than FaceBook• Underutilized as Social Media tool• Free and Upgraded Versions• GREAT intro from LinkedIn at YouTube
and suggestions at LI Blog
• LinkedIn => Marketing to Professionals!
LinkedIn - Underused SM
• For professional networking – not “chatty”
• Under-utilized for Social Marketing
• Research tool– New hire references
– Info on management, company BEFORE interview– Info on management, company BEFORE interview
– Experts for articles, talks, services
• Join and/or Create Groups
• Market Research competitors, prospects
• Applications for linking to blogs, etc.
(c) 2009, Linda P. Taylor, All Rights Reserved www.LindaPTaylor.com
COMPLIANCE & LEGAL ISSUES
• Social Media = Private Publishing?
• Free Speech versus Liable, Inciting
• Private versus Public access
• Once posted there is NO control
• Compliance with Company, Regulators• Compliance with Company, Regulators
– SEC & FINRA
• Self-Defense
– Own YOUR name, Company in Social Media
– use Google Alerts for name and company
(c) 2009, Linda P. Taylor, All Rights Reserved www.LindaPTaylor.com
FREE RESOURCES
FaceBook Page eBook
Blogging eBook
Twitter Secrets eBook
Send Request via eMail to:
(c) 2009, Linda P. Taylor, All Rights Reserved www.LindaPTaylor.com
Linda P Taylor, RFC, CCPS
www.LindaPTaylor.com
www.TaylorMadeSecrets.com
Blog: www.AskLindaPTaylor.com
Twitter: www.twitter.com/LindaPTaylor
eMail: [email protected]
Taylor Marketing & Management
5235 Mission Oaks, #511, Camarillo CA 93012
(818) 483-0500 * (805) 302-7280 * Fax (818) 483-0505